ZUZU Sumeru

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. Dr Semeru No. 64 - 66, City Center, Bogor, Indonesia, 16111

Highlights

840 meters to public transportation

840 meters to public transportation - Stasiun Besar Kota Bogor is within 840 meters

Check-in [24-hour]

Check-in [24-hour]

Airport transfer

- Airport transfer available! Additional charges may apply. To request,...

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Golf course

Airport transfer

Room service

Smoke-free property

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the City Center part of Bogor, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bogor Botanical Gardens. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Your dates are popular among travelersUsers are booking a place in Bogor every 1 minutes on Agoda.com
Location 8.9
Service 8.8
Value for money 8.7
Cleanliness 8.6

Based on 312 verified reviews

Location

8.9

Service

8.8

Value for money

8.7

Cleanliness

8.6

Facilities

8.5

  • "KE DEPAN NYA AKAN BALIK LAGI KE SINI. MANTAP"
  • "Best place for couple"
  • "Over all it's a pleasant stay for my family"
  • "Rekomend buat yg lagi traveling di kota bogor"
  • "Staff ramah"
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Nearest transportation options

Stasiun Besar Kota Bogor is within 0.87 km

Bogor Train Station is within 0.93 km

See map

8.9Excellent

Location rating score

Excellent location - 1.74 kilometers from city center
Parking
Available
Popular landmarks
Halimun Salak National Park
990 m
Museum Zoologi
1.7 km
Bogor Palace
1.8 km
Bogor Botanical Gardens
1.9 km
Botani Square
2.9 km
Closest landmarks
UPTD PUSKESMAS MERDEKA
270 m
elneera
290 m
Big Mart
320 m
Klinik Afiah
420 m
Apollo
510 m

Good to know

Value for money8.7
Distance to city center3.5km
Location rating8.9
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport37.5 km

Select your room

1/14

Superior

25 m²/269 ft²
1 double bed or 2 single beds
City view
1/8

Deluxe

22 m²/237 ft²
1 double bed or 2 single beds
City view
1/6

Standard Room

1 double bed
City view
Preferred by Couples
1/6

Deluxe Room (No Window)

1 double bed
1/4

Deluxe Room

1 king bed
1/2

Suite

28 m²/301 ft²
1 queen bed
Mountain view
1/4

Deluxe Room

1 king bed
1/3

Superior Room

1 king bed
1/3

Superior Room

1 king bed
1/1

Deluxe

10 m²/108 ft²
1 double bed

Frequently asked questions

For your convenience when traveling around the city, ZUZU Sumeru offers shuttle service right at your doorstep making it easy for you to get to places conveniently.

ZUZU Sumeru has car park onsite for all visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

ZUZU Sumeru's most popular month where verified guests have stayed the most is in July.

ZUZU Sumeru can speak up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

Past guests that stayed at ZUZU Sumeru have given this property a rating of 8.904 for its outstanding location as the major highlight for their stay.

Past group travelers that have stayed at this property have given ZUZU Sumeru an average rating of 8.0. You can look up more comprehensive customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

ZUZU Sumeru’s local neighborhood is City Center which comprises of popular dining places such as Soto Daging Mang Bonin and Bogor Permai Bakery & Restaurant.

ZUZU Sumeru is situated within City Center, which makes it effortlessly near to natural points of interest such as Halimun Salak National Park, Mount Bunder, and Mount Gede Pangrango National Park.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.

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More about ZUZU Sumeru

More about ZUZU Sumeru

Experience Comfort and Convenience at ZUZU Sumeru in Bogor

Located in the beautiful city of Bogor, Indonesia, ZUZU Sumeru is a charming 2-star hotel that offers a comfortable and convenient stay for travelers. With its prime location just 3.5km away from the city center, guests can easily explore the vibrant attractions and immerse themselves in the local culture. ZUZU Sumeru provides a warm and inviting atmosphere for its guests. The hotel was last renovated in 2014, ensuring that the facilities are well-maintained and up-to-date. Whether you are visiting for business or leisure, this hotel offers a range of amenities to enhance your stay. Check-in at ZUZU Sumeru begins at 02:00 PM, allowing you plenty of time to settle in and unwind after your journey. The friendly and attentive staff will be there to assist you throughout your stay, ensuring a smooth and hassle-free experience. Check-out time is until 12:00 PM, giving you ample time to prepare for your departure. With a total of 55 well-appointed rooms, ZUZU Sumeru offers comfortable accommodations for every traveler. Each room is tastefully decorated and equipped with modern amenities to ensure a pleasant stay. Whether you are traveling alone, with a partner, or with family, there is a room option to suit your needs. Families traveling with children will appreciate ZUZU Sumeru's child policy. Children between the ages of 3 to 12 can stay free of charge, making it an ideal choice for a family getaway. The hotel's warm and welcoming environment ensures that children feel comfortable and well-cared for during their stay. Experience the comfort and convenience of ZUZU Sumeru in Bogor. Whether you are visiting for business or leisure, this hotel provides a delightful stay with its convenient location, well-appointed rooms, and child-friendly policies. Book your stay today and create wonderful memories in the heart of Bogor, Indonesia.

Experience World-Class Golfing at ZUZU Sumeru

Indulge in a world-class golfing experience at ZUZU Sumeru, where a stunning golf course awaits you right on the premises. This exquisite 18-hole golf course is designed to challenge and delight golf enthusiasts of all skill levels. Surrounded by lush greenery and breathtaking views of the surrounding mountains, the golf course at ZUZU Sumeru offers a truly immersive and memorable golfing experience. Whether you are a seasoned golfer or a beginner looking to improve your swing, ZUZU Sumeru's golf course provides the perfect setting for a day on the greens. The well-maintained fairways and challenging bunkers ensure that every round is both exciting and rewarding. After a satisfying game, unwind at the clubhouse, where you can enjoy a refreshing drink while relishing the panoramic views of the course. At ZUZU Sumeru, golfing enthusiasts can truly immerse themselves in their passion amidst the tranquility of nature. Whether you are looking to improve your handicap or simply enjoy a leisurely game, the golf course at ZUZU Sumeru is sure to exceed your expectations and leave you with unforgettable memories.

Convenience Facilities at ZUZU Sumeru: Enjoy a Hassle-Free Stay

At ZUZU Sumeru, we prioritize your comfort and convenience during your stay in Bogor, Indonesia. With a range of top-notch convenience facilities, we ensure that your experience with us is nothing short of exceptional. From room service to daily housekeeping, we have everything you need to make your stay hassle-free. Our dedicated concierge is always at your service, ready to assist you with any queries or requests you may have. Whether you need recommendations for local attractions or assistance with arranging transportation, our knowledgeable staff is here to help. Additionally, our complimentary Wi-Fi in public areas allows you to stay connected and access important information effortlessly. For those who prefer to stay connected in the privacy of their own rooms, we offer free Wi-Fi in all rooms. Whether you need to catch up on work emails or simply stream your favorite shows, our high-speed internet ensures a seamless online experience. Furthermore, our daily housekeeping service ensures that your room is always clean and tidy, allowing you to relax and unwind without any worries. At ZUZU Sumeru, we understand the importance of convenience during your travels. With our exceptional convenience facilities, we aim to provide you with a truly enjoyable and stress-free stay in Bogor, Indonesia.

Convenient Transport Facilities at ZUZU Sumeru

ZUZU Sumeru in Bogor, Indonesia, offers a range of transport facilities to ensure a convenient and hassle-free stay for its guests. With an airport transfer service, you can arrive at the hotel smoothly and comfortably, without the stress of navigating public transportation or finding a taxi. The friendly and professional staff will be waiting to greet you upon arrival and assist with your luggage, making your journey to the hotel a breeze. For guests who prefer to drive, ZUZU Sumeru provides valet parking services. You can simply hand over your keys to the attentive valet staff, who will take care of parking your vehicle securely. This service allows you to relax and enjoy your stay, knowing that your car is in safe hands. Additionally, ZUZU Sumeru offers a shuttle service, making it easy for guests to explore the surrounding area. Whether you want to visit the famous Bogor Botanical Gardens or explore the vibrant city center, the shuttle service provides a convenient and reliable mode of transportation. If you prefer to drive yourself, the hotel also offers an onsite car park, ensuring that you have a dedicated space to park your vehicle throughout your stay.

Indulge in Culinary Delights at ZUZU Sumeru's Dining Facilities

At ZUZU Sumeru in Bogor, Indonesia, guests can enjoy a range of dining options that are sure to satisfy their cravings. Whether you're in the mood for a quick caffeine fix or a hearty meal, this hotel has got you covered. Start your day off right at the on-site coffee shop, where you can savor a freshly brewed cup of coffee or indulge in a variety of teas. The cozy atmosphere and friendly staff make it the perfect spot to relax and recharge. For a more substantial dining experience, head to the hotel's restaurant. Here, you can feast on a delectable selection of local and international dishes prepared by skilled chefs. The menu is thoughtfully curated to cater to all tastes, ensuring that every guest finds something to delight their palate. With its elegant ambiance and attentive service, the restaurant provides a memorable dining experience. If you prefer to dine in the comfort of your own room, ZUZU Sumeru also offers room service. Choose from a wide range of dishes and have them delivered right to your doorstep. Whether you're craving a late-night snack or a full-course meal, the hotel's room service is available to cater to your needs. To ensure a pleasant stay, ZUZU Sumeru also provides daily housekeeping services. This means that your room will always be clean and tidy, allowing you to fully enjoy your dining experience without any worries. Whether you're a food enthusiast or simply looking for a convenient dining experience, ZUZU Sumeru's dining facilities are sure to impress.

Comfort and Variety at ZUZU Sumeru

ZUZU Sumeru in Bogor, Indonesia offers a range of comfortable and spacious rooms to suit every traveler's needs. The Deluxe room, spanning 22 square meters, is furnished with either two single beds or one double bed, providing flexibility for both solo and shared accommodation. For those seeking a little extra space, the Suite offers 28 square meters of luxury, featuring a cozy queen bed to ensure a restful night's sleep. Additionally, the Superior room, spanning 25 square meters, provides the option of two single beds or one double bed, catering to the preferences of all guests. By booking these rooms on Agoda, guests can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring that travelers receive exceptional value for their money. With a user-friendly interface and secure payment options, Agoda makes it easy for guests to book their stay at ZUZU Sumeru with just a few clicks. Whether you're traveling for business or leisure, Agoda is the ideal platform to find the perfect room at the best price, ensuring a seamless and enjoyable stay at ZUZU Sumeru.

Discover the Vibrant City Center of Bogor

Nestled in the heart of Bogor, Indonesia, ZUZU Sumeru offers an ideal location for exploring the city's vibrant city center. With its bustling streets, charming cafes, and cultural attractions, the city center is a hub of activity and a must-visit for any traveler. Step outside the hotel, and you'll find yourself immersed in the lively atmosphere of Bogor's city center. Take a leisurely stroll along Jalan Pajajaran, the main street, and soak in the sights and sounds of the bustling market stalls, street vendors selling local delicacies, and the aroma of freshly brewed coffee wafting from the nearby cafes. Discover the rich history and culture of Bogor by visiting the iconic Bogor Palace, just a short distance away. This grand palace, with its stunning architecture and lush gardens, is a testament to the city's royal heritage. For those seeking a taste of Bogor's vibrant nightlife, the city center is dotted with trendy bars, clubs, and live music venues. Enjoy a night of dancing and live entertainment at one of the popular nightclubs, or relax with a cocktail at a rooftop bar while taking in panoramic views of the city. With its lively atmosphere and diverse entertainment options, the city center of Bogor is sure to captivate visitors of all ages. Whether you're a history enthusiast, a food lover, or simply looking to soak in the vibrant energy of the city, ZUZU Sumeru's prime location in the city center of Bogor ensures that you'll have easy access to all that this captivating destination has to offer.

How to Get to ZUZU Sumeru in Bogor, Indonesia

Located in the heart of Bogor, Indonesia, ZUZU Sumeru offers a convenient and comfortable stay for travelers. Getting to ZUZU Sumeru from the nearest airports is a breeze, ensuring a hassle-free journey to your destination. If you are arriving at Soekarno-Hatta International Airport (CGK), the most convenient way to reach ZUZU Sumeru is by taking a taxi or a private car. The journey from the airport to the hotel takes approximately 1.5 to 2 hours, depending on the traffic. It is advisable to book a taxi or arrange for a private car in advance to avoid any inconvenience. Another option is to fly into Halim Perdanakusuma International Airport (HLP). From there, you can take a taxi or a private car to ZUZU Sumeru. The travel time is shorter compared to CGK, taking approximately 1 to 1.5 hours. Again, it is recommended to book your transportation in advance to ensure a smooth transfer. Once you arrive at ZUZU Sumeru, you will be greeted by the hotel's warm and welcoming atmosphere. The hotel's central location in City Center, Bogor, makes it easy to explore the nearby attractions, such as the Bogor Botanical Gardens and the Presidential Palace. Whether you are traveling for business or leisure, ZUZU Sumeru provides a comfortable and convenient base for your stay in Bogor, Indonesia.

Discover the Rich Cultural Heritage and Natural Beauty near ZUZU Sumeru

Nestled in the heart of Bogor, ZUZU Sumeru offers a convenient location that allows guests to explore the vibrant city and its surrounding attractions. Just a short distance away from the hotel, you will find yourself immersed in the lush greenery of the Bogor Botanical Gardens. Spanning over 87 hectares, this enchanting botanical garden is home to a vast collection of exotic plants and trees, making it a paradise for nature lovers and botany enthusiasts. For those interested in history and culture, a visit to the Bogor Palace is a must. Located nearby, this iconic landmark serves as the official residence of the President of Indonesia during his visits to Bogor. With its stunning architecture and well-manicured gardens, the palace offers a glimpse into the country's rich heritage. Nature enthusiasts will be delighted to know that the Halimun Salak National Park is also within reach. This protected area is known for its diverse flora and fauna, including the endangered Javan gibbon. Embark on a trekking adventure through the park's lush rainforests and be rewarded with breathtaking views and the chance to spot unique wildlife. Other nearby attractions include the Museum Zoologi, Taman Topi Bogor, Sempur Skatepark, Taman Sempur, Indonesia National Museum of Natural History, Presidential Museum, and Naga Swalayan. Whether you're seeking cultural experiences, outdoor adventures, or simply a peaceful retreat amidst nature, ZUZU Sumeru's location provides easy access to all of these captivating landmarks and attractions.

Convenient Public Transport Stations Near ZUZU Sumeru

Located in the heart of Bogor, ZUZU Sumeru offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short distance away is Stasiun Besar Kota Bogor, the main train station in the city. From here, visitors can hop on a train and explore the wider region, including Jakarta and other nearby towns. For those looking to explore Bogor itself, the Bogor Train Station is also within close proximity to the hotel. This station provides easy access to various attractions in the city, such as the Bogor Botanical Gardens and the Presidential Palace. Travelers can conveniently catch a train here and immerse themselves in the rich cultural heritage of Bogor. Additionally, the Baranangsiang Bus Terminal is located nearby, offering an alternative mode of transportation for guests. This terminal provides a wide range of bus services, allowing travelers to easily explore different parts of Bogor and its surrounding areas. Lastly, Stasiun Bogor Paledang is another train station in the vicinity, providing further convenience for guests looking to explore the city and beyond.

A Culinary Haven Just Steps Away

ZUZU Sumeru is surrounded by a plethora of delightful dining options that will satisfy even the most discerning food lovers. Just a short stroll from the hotel, you'll find Macaroni Panggang (MP), a popular spot known for its mouthwatering grilled macaroni dishes. For those craving a taste of local cuisine, Bogor Permai Bakery & Restaurant offers an array of traditional Indonesian dishes that are sure to tantalize your taste buds. If you're in the mood for something unique and refreshing, Fat Bubble Bogor is the place to be, with its wide selection of bubble tea flavors and delightful snacks. For those seeking authentic Sundanese cuisine, Gumati Resto Khas Sunda is a must-visit, serving up delectable dishes made from fresh local ingredients. Whether you're in the mood for tangy and spicy flavors or crispy fried goodness, Asinan Asli Bogor and Bebek Goreng H.Slamet Ahmad Yani have got you covered. And if you're a fan of crispy duck, Bebek Pak Ndut Bogor Air Mancur is the place to go. For a cozy dining experience surrounded by lush greenery, head to Waroeng Taman (Restaurant), where you can savor a variety of dishes while enjoying the serene ambiance. With such a wide range of culinary options just steps away, ZUZU Sumeru is the ideal base for food enthusiasts looking to embark on a gastronomic adventure in Bogor.

Shop 'til you drop at Bogor's vibrant shopping landmarks

Located in the heart of Bogor, ZUZU Sumeru offers easy access to a variety of shopping landmarks. Just a short distance away, you'll find Bogor Trade Mall, a bustling shopping complex that houses a wide range of retail stores, from local boutiques to international brands. If you're in the mood for some traditional shopping experience, head over to Plaza Jembatan Merah, where you can explore a vibrant market filled with stalls selling everything from fresh produce to handicrafts. For a more modern shopping experience, Mall BTM Bogor is just a stone's throw away, offering a diverse selection of shops, restaurants, and entertainment options. Whether you're looking for fashion, electronics, or souvenirs, these shopping landmarks near ZUZU Sumeru have got you covered.

Affordable Luxury at ZUZU Sumeru

Experience the perfect blend of comfort, affordability, and luxury at ZUZU Sumeru in Bogor, Indonesia. With an average room price of just $18, this hotel offers incredible value for money compared to the average price of a hotel room in Bogor, which stands at $45. At ZUZU Sumeru, you can enjoy a range of well-appointed rooms that cater to every type of traveler. Whether you are visiting for business or leisure, the hotel offers a variety of room options to suit your needs. From cozy single rooms to spacious family suites, each room is tastefully decorated and equipped with modern amenities to ensure a comfortable stay. Not only does ZUZU Sumeru provide exceptional value, but it also boasts a prime location in the heart of Bogor. Situated within close proximity to popular attractions such as the Bogor Botanical Gardens and the Bogor Palace, you'll have easy access to explore the city's rich cultural heritage. With its unbeatable pricing and convenient location, ZUZU Sumeru is the perfect choice for budget-conscious travelers who refuse to compromise on quality. Book your stay today and experience the best of Bogor without breaking the bank!

A Haven of Exceptional Value and Service

ZUZU Sumeru in Bogor, Indonesia, has garnered a remarkable reputation among its guests, with an impressive overall rating of 8.0. This charming hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers seeking comfort and convenience without compromising on quality. One of the standout features of ZUZU Sumeru is its excellent staff performance, which has earned a rating of 8.1. The dedicated and friendly team goes above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you step into the hotel, you'll be greeted with warm smiles and attentive service, creating a truly memorable experience. Furthermore, ZUZU Sumeru's prime location is highly praised, with a rating of 8.4. Situated in the heart of Bogor, guests have easy access to the city's top attractions, shopping centers, and dining options. Whether you're exploring the famous Bogor Botanical Gardens or indulging in the local culinary delights, everything is just a stone's throw away from this well-placed hotel.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Golf course [on-site]
Dining, drinking, and snacking
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Elevator unavailable
  • Smoke-free property
  • Smoking area unavailable
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Non-smoking
  • Satellite/cable channels
  • Separate shower/bathtub
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Location

Jl. Dr Semeru No. 64 - 66, City Center, Bogor, Indonesia, 16111

Excellent8.9

Location

Airports
  • Halim Perdanakusuma International Airport (HLP)
    37.5 km
  • Soekarno-Hatta International Airport (CGK)
    53.2 km
Public transportation
  • Stasiun Besar Kota Bogor
    870 m
  • Bogor Train Station
    930 m
Hospital or clinic
  • UPTD PUSKESMAS MERDEKA
    270 m
Shopping
  • Botani Square
    2.9 km
Convenience store
  • Circle K
    1.4 km
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Halimun Salak National Park
    990 m
  • Museum Zoologi
    1.7 km
  • Bogor Palace
    1.8 km
  • Bogor Botanical Gardens
    1.9 km
  • Botani Square
    2.9 km
  • The Jungle Waterpark
    5.3 km
  • Mount Gede Pangrango National Park
    8.5 km
  • Kuntum Farmfield
    8.5 km
  • Pura Parahyangan Agung Taman Sari Gunung Salak
    10.7 km
  • Nangka Waterfall
    11.2 km
Nearby landmarks
  • UPTD PUSKESMAS MERDEKA
    270 m
  • elneera
    290 m
  • Big Mart
    320 m
  • Klinik Afiah
    420 m
  • Apollo
    510 m
  • Warkop
    570 m
  • Puskesmas Sindangsari
    600 m
  • Bogor Golf Course
    720 m
  • Penitipan Motor Rakit Raya
    740 m
  • TK YWKA
    780 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center3.5km
The property
  • Number of rooms 55
  • Most recent renovation2014

Reviews of ZUZU Sumeru from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 8.4
  • 4.4
  • 5.2
  • 10
  • 6.8
  • 4.8
  • 10
  • 10

Most recent

From 312 reviews

  • Location score 8.9 out of 10 and is a high score in Bogor
    Location8.9
  • Service score 8.8 out of 10 and is a high score in Bogor
    Service8.8
  • Value for money score 8.7 out of 10 and is a high score in Bogor
    Value for money8.7
  • Cleanliness score 8.6 out of 10 and is a high score in Bogor
    Cleanliness8.6
  • Facilities score 8.5 out of 10 and is a high score in Bogor
    Facilities8.5
High score for Bogor

Rating

9+ Exceptional (52)
8-9 Excellent (11)
7-8 Very Good (16)
6-7 Good (3)
<6 Below Expectation (12)
Guest Type
Language
Showing 94 verified guest comments
Changed to review page 1
  1. 4.8
    HELMY from Indonesia
    Couple
    Standard Room
    Stayed 1 night in December 2025

    “CHRISTMAS HOLIDAY”

    SUDAH SERING STAY DI SINI, KALI INI AGAK MENGECEWAKAN DARI STAFF DAN BUFFET BREAKFAST NYA. SAYA BIASA KONFIRMASI LAGI VIA W. A HOTEL UNTUK KAMAR, TAPI STAFF HISKIA TIDAK MELAYANI SAYA DENGAN TIDAK RAMAH DAN TIDAK LANGSUNG RESPON W. A SAYA PADAHAL STATUS SUDAH DI BACA. TIDAK ADA MINTA MAAF JUGA DARI HISKIA. UNTUK KAMAR SAYA BIASA DI 104, DAN WASTAFEL KAMAR MANDI MASIH MAMPET, SEPERTI REVIEW SAYA SEBELUM NYA. YANG PALING KECEWA SARAPAN NYA BUFFET BRRAKFAST. SUDAH JAM 6;35 PAGI, MENU MASIH TIDAK LENGKAP. ROTI TAWAR TIDAK ADA, BUAH TIDAK ADA, MINUMAN ICE LYCHEE TIDAK ADA, PARAH NYA, ISI AN COFFEE DI ISI DENGAN TEA. JADI ADA TEA DAN COFFEE, TAPI ISI NYA COFFEE. KETIKA SAYA TANYA STAFF NYA, JAWABAN NYA TIDAK JELAS DAN LANGSUNG MASUK KE DAPUR. BUAH PAPAYA, DI MAKAN BAU BAWANG MERAH. SEPERTI NYA PISAU NYA DI PAKAI BERSAMAAN TIDAK DI CUCI LAGI. MANA ENAK MAKAN PAPAYA RASA BAWANG MERAH ??? BUKTI FOTO DAN VIDEO ADA, LENGKAP SAYA AKAN REVIEW DI GOOGLE JUGA. BAGAIMANA INI PIHAK HOTEL SEMERU? SAYA ADA COMPLAIN JUGA KE EMAIL TIDAK DI BALAS JUGA. SIKAP STAFF YANG KATANYA RAMAH DI TIKTOK ANDA, TAPI BEDA TIDAK RAMAH. SAYA HARAP SEMUA ISSUE INI MENJADI PERHATIAN DAN SEGERA DI PERBAIKI KE DEPAN NYA.

    Reviewed December 30, 2025
  2. 5.2
    HELMY from Indonesia
    Couple
    Standard Room
    Stayed 1 night in November 2025

    “KULINER TRIP”

    KE 2 KALI NYA STAY DI SINI, DAN EXTEND JADI 2 MALAM AWAL NYA SAYA KONFIRMASI LEWAT W. A HOTEL SEMERU, DAN PERTAMA TIDAK LANGSUNG DI RESPON DENGAN BAIK OLEH STAFF NATAN. PADAHAL SUDAH BIRU DI BACA. SAYA UCAPKAN SELAMAT SIANG, PERTAMA HANYA DI BACA AJA TIDAK ADA RESPON. KETIKA SAYA BALAS LAGI, BARU DI BALAS TANPA ADA GREETINGS BALIK, SELAMAT SIANG KE SAYA. NATAN INI BEDA SEKALI DENGAN VIDEO VIDEO DI TIKTOK YANG SERING DI UPLOAD RAMAH RAMAH DAN BANYAK SENYUM KE TAMU HOTEL. TAPI KENYATAAN NYA TIDAK. SETELAH SAYA TEGOR, NATAN MINTA MAAF DAN MENGAKUI DIA SALAH. UNTUK KAMAR SAYA MINTA DI 104 KARENA SEBELUM NYA DI SINI JUGA. AC DINGIN, WI-FI LANCAR, HANYA AIR DI WASTAFEL MAMPET LAMA TURUN NYA. UNTUK BREAKFAST HARI PERTAMA, MAKANAN MASIH LUMAYAN. ADA TELOR BULAT BALADO, DAN AYAM BALADO. HANYA BUBUR HANYA TOPPING KACANG . TIDAK ADA SUIRAN AYAM, CAKWE, ATAU BAWANG DAN SELEDRI. POLOS DAN KURANG ENAK. HARI INI BREAKFAST KE 2, MENU KURANG ENAK JUGA DAN TAWAR. ADA SPAGHETTI RASA NYA TAWAR, ISI NYA SEDIKIT. NASI GORENG NYA PUN SAMA HANYA KEBANYAKAN NASI AJA. UNTUK STAFF DI RESTAURANT PUN UNTUK BREAKFAST, TIDAK KELIATAN SAMA SEKALI, BAHKAN TERKESAN CUEK TIDAK MAU MENYAPA TAMU. ADA BEBERAPA MEJA, PIRING KOTOR TIDAK LANGSUNG DI ANGKAT DAN DI BERSIHKAN. SAYA HARAP KE DEPAN NYA SEMUA YANG SAYA BAHAS INI BISA LEBIH BAIK LAGI. TERUTAMA PELAYANAN STAFF HOTEL, DI FRONT DESK, DLL HARUS LEBIH RAMAH, MURAH SENYUM KE TAMU HOTEL. TIDAK HANYA DI KONTEN TIKTOK AJA BAGUS DAN BAIK, KENYATAAN NYA TIDAK ADA.

    Reviewed November 20, 2025
  3. 4.4
    HELMY from Indonesia
    Couple
    Standard Room
    Stayed 1 night in November 2025

    “KULINER TRIP”

    KE 2 KALI NYA STAY DI SINI, AWAL NYA SAYA KONFIRMASI LEWAT W. A DAN PERTAMA TIDAK DI RESPON DENGAN BAIK OLEH STAFF NATAN. SAYA UCAPKAN SELAMAT SIANG, PERTAMA HANYA DI BACA AJA TIDAK ADA RESPON. KETIKA SAYA BALAS LAGI, BARU DI BALAS TANPA ADA GREETINGS BALIK, SELAMAT SIANG KE SAYA. NATAN INI BEDA SEKALI DENGAN VIDEO VIDEO DI TIKTOK YANG SERING DI UPLOAD RAMAH RAMAH DAN BANYAK SENYUM KE TAMU HOTEL. TAPI KENYATAAN NYA TIDAK. SETELAH SAYA TEGOR, NATAN MINTA MAAF DAN MENGAKUI DIA SALAH. UNTUK KAMAR SAYA MINTA DI 104 KARENA SEBELUM NYA DI SINI JUGA. AC DINGIN, WI-FI LANCAR, HANYA AIR DI WASTAFEL MAMPET LAMA TURUN NYA. UNTUK BREAKFAST HARI PERTAMA, MAKANAN MASIH LUMAYAN. ADA TELOR BULAT BALADO, DAN AYAM BALADO. HANYA BUBUR HANYA TOPPING KACANG . TIDAK ADA SUIRAN AYAM, CAKWE, ATAU BAWANG DAN SELEDRI. POLOS DAN KURANG ENAK. HARI INI BREAKFAST KE 2, MENU KURANG ENAK JUGA DAN TAWAR. ADA SPAGHETTI RASA NYA TAWAR, ISI NYA SEDIKIT. NASI GORENG NYA PUN SAMA HANYA KEBANYAKAN NASI AJA. UNTUK STAFF DI RESTAURANT PUN UNTUK BREAKFAST, TIDAK KELIATAN SAMA SEKALI, BAHKAN TERKESAN CUEK TIDAK MAU MENYAPA TAMU. ADA BEBERAPA MEJA, PIRING KOTOR TIDAK LANGSUNG DI ANGKAT DAN DI BERSIHKAN. SAYA HARAP KE DEPAN NYA SEMUA YANG SAYA BAHAS INI BISA LEBIH BAIK LAGI. TERUTAMA PELAYANAN STAFF HOTEL, DI FRONT DESK, DLL HARUS LEBIH RAMAH, MURAH SENYUM KE TAMU HOTEL. TIDAK HANYA DI KONTEN TIKTOK AJA BAGUS DAN BAIK, KENYATAAN NYA TIDAK ADA.

    Reviewed November 20, 2025
  4. 10.0
    Exceptional
    syamsul from Indonesia
    Couple
    Standard Room
    Stayed 1 night in October 2025

    “Bagus”

    Kamarnya nyaman, pas untuk pasangan tidak terlalu besar dan tidak terlalu kecil.

    Reviewed October 05, 2025
  5. 8.4
    Excellent
    Helmy from Indonesia
    Couple
    Standard Room
    Stayed 1 night in July 2025

    “STAY VACATION”

    PERTAMA KALI MENGINAP DI SEMERU HOTEL, KESAN PERTAMA CUKUP PUAS STAFF FRONT OFFICE RAMAH DAN SAYA DAPAT KAMAR DI BAWAH SESUAI PERMINTAAN. SUASANA KAMAR OK, AC DINGIN, WIFI OK, ADA AIR PANAS DAN AIR KENCANG. HANYA BANTAL TERLALU TIPIS KURANG NYAMAN. HARUS DI GANTI SEPERTI NYA DI UPDATE YANG BARU. MASUK KAMAR WANGI HARUM. UNTUK SARAPAN MENU NYA BIASA AJA DAN SEPERTI KURANG BUMBU. NASI GORENG TAWAR, IKAN DORI KURANG BERASA BUMBU NYA, SPAGHETTI JUGA KERING. KE DEPAN NYA BISA DI PERBAIKI LAGI DALAM HAL RASA MAKANAN NYA. KE DEPAN NYA AKAN BALIK LAGI KE SINI. MANTAP

    Reviewed July 27, 2025
Changed to review page 1

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