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Experience Batam's first overwater retreat at Woda Villa & Spa, ideal for two travelers. Enjoy luxury water villas with stunning views, a wellness spa, and nearby cultural landmarks for relaxation and exploration. Located in Batu Ampar, Batam Island, Woda Villa & Spa offers serenity and convenience for two travelers. Relax by the peaceful pool, sip drinks at the vibrant bar, or enjoy rejuvenating massages. Each villa includes free Wi-Fi, a private balcony or terrace with lake or garden views. Nearby attractions include The Illusion museum and Batam Miniature House, with local seafood and shopping options close by, blending relaxation with exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]
170 meters to The Illusion
Front desk [24-hour]
Great Breakfast
Great View
Free Wi-Fi in all rooms!
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Restaurant
Bar
Massage
11 travelers have booked today.
Based on 3,500 verified reviews
8.8
8.4
8.4
8.3
8.1
Location rating score
Value for money | 8.4 |
Location rating | 8.3 |
Nearest airport | Hang Nadim Airport (BTH) - Indonesia |
Distance to airport | 9.8 km |
What points of interest are near by Woda Villa & Spa that are in walking range?
While staying at Woda Villa & Spa, jump start your trip by discovering the closest attractions that are within walking distance to the property which include Golden Prawn, Lapangan Balap, and The Illusion.
How many rooms does Woda Villa & Spa have?
Woda Villa & Spa has a total of 18 rooms.
How long do guests usually stay at Woda Villa & Spa?
Verified past guests that have stayed at Woda Villa & Spa had an average nightly stay of 2 nights at this property.
At what time of the year is Woda Villa & Spa most popular?
Woda Villa & Spa's most popular month where verified guests have stayed the most is in August.
What is the verified guest review consensus about Woda Villa & Spa's view?
67.0% of our past customer reviews have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Woda Villa & Spa down in the review section.
What is the typical rating that verified Families with older children have given to Woda Villa & Spa?
Past families with older children that have stayed at this property have given Woda Villa & Spa an average rating of 8.3. You can look into more descriptive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Woda Villa & Spa?
Verified local travelers that have stayed at this property have given Woda Villa & Spa an average rating of 8.7. You can look up on more descriptive customer testimonials, and responses for this property down in the review section.
What famous beaches are close to Woda Villa & Spa?
Woda Villa & Spa is situated in the Batu Ampar neighborhood, which includes Ocarina Beach.
What popular natural sightseeing locations are near to Woda Villa & Spa?
Woda Villa & Spa is situated within Batu Ampar, which makes it suitably close to natural sights including Abang Island.
Is breakfast offered at Woda Villa & Spa?
Wake up to a great a la carte breakfast at Woda Villa & Spa. Visitors can enjoy breakfast offered with an additional charge of 100000 IDR for adults and 100000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.
Escape to Tranquility at Woda Villa & Spa
Nestled on the beautiful Batam Island in Indonesia, Woda Villa & Spa offers a serene retreat for travelers seeking a peaceful getaway. This charming 2-star hotel boasts 18 well-appointed rooms, ensuring an intimate and personalized experience for every guest.
As you step into Woda Villa & Spa, you'll immediately be greeted by a sense of tranquility and relaxation. The hotel's lush surroundings and tranquil ambiance create the perfect setting for a rejuvenating escape. Whether you're looking to unwind by the pool, indulge in a spa treatment, or simply take a leisurely stroll through the hotel's serene gardens, Woda Villa & Spa offers a peaceful oasis where you can leave your worries behind.
Check-in at Woda Villa & Spa begins at 3:00 PM, allowing you ample time to settle in and start enjoying your vacation. The hotel's friendly and attentive staff will be there to assist you every step of the way, ensuring a seamless and hassle-free check-in process. And with a check-out time of 12:00 PM, you'll have plenty of time to savor your last moments at this enchanting retreat.
At Woda Villa & Spa, children between the ages of 3 to 4 are welcomed with open arms, as the hotel's child policy allows them to stay free of charge. This makes Woda Villa & Spa an ideal choice for families looking to create lasting memories together. From the hotel's spacious rooms to its child-friendly facilities, every aspect of your stay is designed to cater to the needs of both adults and children.
With its intimate atmosphere, personalized service, and convenient amenities, Woda Villa & Spa is the perfect destination for those seeking a peaceful and rejuvenating escape. Whether you're traveling with your family or looking for a romantic getaway, this charming hotel on Batam Island is sure to exceed your expectations.
Unwind and Indulge in Luxurious Entertainment Facilities at Woda Villa & Spa
At Woda Villa & Spa, your relaxation and entertainment are taken to the next level. Alongside the rejuvenating massage and spa treatments, this exquisite hotel offers a range of entertainment facilities that will keep you entertained throughout your stay.
Step into the state-of-the-art cinema room, where you can catch up on the latest movies or enjoy a classic film in ultimate comfort. Sink into plush seats and immerse yourself in the cinematic experience with surround sound and high-definition visuals.
For those who prefer a more active form of entertainment, head to the well-equipped game room. Challenge your friends or family to a friendly match of billiards or table tennis. The game room also features a selection of board games and a dartboard, ensuring there is something for everyone to enjoy.
If you're looking to unwind and socialize, the hotel's karaoke room is the perfect spot. Gather your friends and showcase your singing talents in a private and stylish setting. With a wide selection of songs to choose from, you're guaranteed a night filled with laughter and memorable moments.
Whether you prefer to relax with a movie, engage in friendly competition, or sing your heart out, Woda Villa & Spa's entertainment facilities provide endless opportunities for fun and enjoyment during your stay.
A Haven for Sports Enthusiasts: Woda Villa & Spa's Impressive Sports Facilities
Nestled on the stunning Batam Island in Indonesia, Woda Villa & Spa is a haven for sports enthusiasts seeking a luxurious getaway. This exquisite resort boasts an array of top-notch sports facilities that cater to all levels of fitness and interests.
One of the highlights of Woda Villa & Spa's sports facilities is its indoor pool, providing a perfect setting for a refreshing swim or invigorating water workout. With its crystal-clear waters and spacious design, guests can enjoy a leisurely swim or challenge themselves with laps. The indoor pool offers a serene environment, allowing guests to relax and unwind while staying active.
For those who prefer to soak up the sun and enjoy the tropical climate, Woda Villa & Spa also features a magnificent outdoor pool. Surrounded by lush greenery and offering breathtaking views of the resort's landscaped gardens, this pool is an oasis of tranquility. Guests can take a dip in the refreshing waters or simply lounge by the poolside, basking in the warm sun.
Whether you're a fitness enthusiast or simply looking to stay active during your vacation, Woda Villa & Spa's sports facilities are sure to impress. From the serene indoor pool to the idyllic outdoor pool, this resort offers the perfect blend of relaxation and recreation for sports lovers.
Convenience Facilities at Woda Villa & Spa
Indulge in a luxurious stay at Woda Villa & Spa, where convenience is at the forefront of your experience. With a range of top-notch facilities, your every need is catered to seamlessly. Enjoy the convenience of room service, allowing you to savor delectable meals in the comfort of your own private sanctuary.
For added peace of mind, each room is equipped with safety deposit boxes, ensuring the security of your valuable belongings throughout your stay. Stay connected with loved ones or catch up on work with Wi-Fi available in both public areas and all rooms, ensuring you are always connected to the outside world.
Traveling light? No worries. Woda Villa & Spa offers luggage storage facilities, allowing you to explore the beautiful surroundings of Batam Island without the burden of heavy bags. In addition, daily housekeeping ensures that your room remains clean and tidy, providing you with a hassle-free and comfortable stay.
At Woda Villa & Spa, convenience is not just a luxury, but a way of life. Book your stay today and experience the seamless blend of comfort and convenience that awaits you.
Convenient and Hassle-Free Transport Facilities at Woda Villa & Spa
At Woda Villa & Spa, guests can enjoy a range of convenient and hassle-free transport facilities. The hotel provides a spacious car park, ensuring that guests have a secure and convenient place to park their vehicles. What's even better is that the car park is free of charge, allowing guests to save on parking fees and enjoy a stress-free stay. Whether you are traveling by car or renting one during your stay, you can rest assured knowing that your vehicle is safely parked at Woda Villa & Spa's car park.
Indulge in Culinary Delights at Woda Villa & Spa
At Woda Villa & Spa in Batam Island, Indonesia, guests can embark on a gastronomic journey like no other. With a range of dining facilities to choose from, you'll be spoilt for choice during your stay.
The hotel's on-site restaurant is a culinary haven, offering a diverse menu that caters to all tastes. From local Indonesian delicacies to international favorites, the talented chefs at Woda Villa & Spa create delectable dishes using the finest ingredients. Whether you're in the mood for a hearty breakfast, a leisurely lunch, or an intimate dinner, the restaurant provides a welcoming ambiance and impeccable service.
For those who prefer to dine in the comfort of their own room, Woda Villa & Spa offers convenient room service. Indulge in a delectable meal from the extensive menu, delivered right to your doorstep. Whether it's a late-night snack or a romantic dinner for two, the hotel's room service ensures that your dining experience is both convenient and memorable.
To ensure a seamless and enjoyable stay, Woda Villa & Spa also provides daily housekeeping services. Wake up to a clean and tidy room each day, allowing you to fully relax and focus on enjoying your culinary adventures. With the hotel's dining facilities and attentive service, your taste buds are in for a treat at Woda Villa & Spa.
Luxurious and Spacious Rooms at Woda Villa & Spa
Experience ultimate comfort and elegance at Woda Villa & Spa with their range of exquisite room offerings. From the spacious 2-Bedroom Villa with Private Pool, perfect for families or groups, to the cozy and intimate Signature Plus Room, there is a room type to suit every traveler's needs.
Indulge in the opulence of the Signature Villa, featuring a comfortable Single Bed and luxurious amenities. For couples or solo travelers seeking a stylish retreat, the Studio Double Room offers a serene ambiance with its plush Double Bed. And for those looking for the utmost privacy and exclusivity, the Suite Villa provides a tranquil sanctuary with its Single Bed and serene surroundings.
When booking these exceptional rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring that you get the best value for your money. With Agoda's easy-to-use platform, you can effortlessly browse through the available room options, compare prices, and make a reservation in just a few clicks. So why wait? Book your stay at Woda Villa & Spa on Agoda today and embark on a remarkable getaway.
Discover the Tranquil Beauty of Batu Ampar in Batam Island
Nestled along the pristine coastline of Batam Island, Batu Ampar is a hidden gem that offers a tranquil escape from the bustling city life. With its picturesque beaches, lush greenery, and breathtaking sunsets, this charming neighborhood is the perfect destination for those seeking relaxation and rejuvenation.
Batu Ampar is renowned for its pristine beaches, where visitors can soak up the sun, take a refreshing dip in the crystal-clear waters, or simply unwind with a beachside massage. The soft white sands and gentle waves create a serene and idyllic atmosphere, making it an ideal spot for a romantic stroll or a family picnic.
Apart from its natural beauty, Batu Ampar also boasts a vibrant local culture. Take a leisurely walk through the neighborhood and discover traditional markets, where you can sample local delicacies and shop for unique souvenirs. Immerse yourself in the rich heritage of Batam Island by visiting nearby temples and historical landmarks, such as the Maha Vihara Duta Maitreya Temple and the Barelang Bridge.
Whether you're seeking a peaceful retreat or an adventure-filled getaway, Batu Ampar in Batam Island has something for everyone. Indulge in the tranquility of this hidden paradise and create unforgettable memories at Woda Villa & Spa.
Convenient Travel from the Nearest Airports to Woda Villa & Spa
Welcome to Woda Villa & Spa, a luxurious retreat nestled in the heart of Batam Island, Indonesia. Getting to this tropical paradise is a breeze, thanks to its proximity to the nearest airports.
If you're flying internationally, the Hang Nadim International Airport in Batam is your gateway to Woda Villa & Spa. Upon arrival, you have several options to reach the resort. The most convenient and hassle-free way is to book a private transfer through the resort. This ensures a smooth journey from the airport to Woda Villa & Spa, allowing you to relax and soak in the scenic views along the way. Alternatively, you can also hire a taxi or use ride-sharing services available at the airport.
For domestic travelers, the Supadio International Airport in Pontianak, Indonesia is the closest airport to Batam Island. From there, you can take a domestic flight to Hang Nadim International Airport in Batam. Once you reach Batam, you can follow the same transportation options mentioned earlier to reach Woda Villa & Spa.
Regardless of which airport you arrive at, the journey to Woda Villa & Spa promises to be an enchanting experience. As you make your way to the resort, you'll be greeted by lush green landscapes, picturesque coastal views, and a sense of tranquility that sets the tone for your stay at this idyllic retreat.
Explore the Nearby Attractions of Woda Villa & Spa
Located in the heart of Batam Island, Woda Villa & Spa offers easy access to a variety of nearby landmarks and attractions. Just a short distance away, guests can visit The Illusion, a popular entertainment center where you can experience mind-bending optical illusions and interactive exhibits. For those interested in local culture, Batam Miniature House is a must-visit, showcasing traditional Indonesian architecture and offering a glimpse into the island's rich heritage.
Sports enthusiasts will appreciate the proximity to lapangan sepakbola, a local football field where you can catch a thrilling match or even join in for a friendly game. If you're in the mood for some shopping, Carrefour Harbour Bay is just a stone's throw away, offering a wide range of products and a bustling atmosphere. For a tranquil escape, Prayselia is a serene park nearby, perfect for a leisurely stroll or a picnic with family and friends.
In terms of healthcare facilities, Harapan Bunda Hospital is conveniently located nearby, providing peace of mind for guests in case of any medical emergencies. Additionally, Posyandu Mawar Xxxiii, Klinik Bersalin Elizabeth, and Puskesmas Pembantu Tanki Seribu are also within reach, ensuring that healthcare services are easily accessible for guests staying at Woda Villa & Spa. With its prime location and proximity to these landmarks and attractions, Woda Villa & Spa is the ideal choice for both leisure and business travelers seeking convenience and exploration in Batam Island.
A Gastronomic Delight Just Steps Away
When it comes to dining options, Woda Villa & Spa is surrounded by a plethora of fantastic restaurants that will satisfy even the most discerning foodie. Indulge in fresh and succulent seafood at Golden Prawn 933, Wey Wey Seafood, and Harbour Bay Seafood Restaurant, where you can feast on mouthwatering dishes prepared with the finest ingredients. For a more casual dining experience, head to Nomad Bar & Resto, BLUEFIRE Bar & Resto, or Dé Patros Café, where you can enjoy delicious local and international cuisine in a laid-back atmosphere. If you're craving for some freshly baked goods, Morning Bakery at Harbour Bay is the perfect spot to grab a tasty treat. For a night of drinks and entertainment, Port House Resto & Bar offers a vibrant atmosphere and a wide selection of beverages. And if you're in the mood for some authentic Thai cuisine, Jumbo Thai Kitchen will surely satisfy your cravings. With such a diverse range of dining options just steps away from the hotel, you'll never run out of delicious choices during your stay at Woda Villa & Spa.
Shop 'til you drop near Woda Villa & Spa
Located in the heart of Batam Island, Woda Villa & Spa offers easy access to a variety of shopping landmarks. Just a short distance away, you'll find Harbour Bay Mall, a bustling shopping destination that offers a wide range of retail outlets, restaurants, and entertainment options. Whether you're looking for the latest fashion trends, electronics, or souvenirs to bring back home, Harbour Bay Mall has it all. Another popular shopping landmark nearby is Diamond City Mall, which is known for its vibrant atmosphere and diverse selection of shops. From local boutiques to international brands, you'll find everything you need at Diamond City Mall. After a day of shopping, you can retreat to the luxurious comfort of Woda Villa & Spa and unwind in style.
Affordable Luxury: Experience the Best Value at Woda Villa & Spa
At Woda Villa & Spa, you can indulge in a luxurious getaway without breaking the bank. With an average room price of just $87, Woda Villa & Spa offers exceptional value for money in Batam Island, Indonesia.
Compared to the average price of a hotel room in the city, which stands at $42, Woda Villa & Spa provides an elevated experience at an affordable price. Step into a world of opulence and relaxation, where every detail has been carefully curated to ensure your utmost comfort and satisfaction.
Whether you're seeking a romantic escape or a rejuvenating retreat, Woda Villa & Spa offers a range of accommodation options to suit your preferences. From elegantly appointed rooms to private villas with stunning ocean views, each space is designed to provide a tranquil sanctuary amidst the beauty of Batam Island. So why settle for less when you can experience the best at Woda Villa & Spa?
Friendly Staff, Clean Rooms, and Relaxing Atmosphere
Woda Villa & Spa in Batam Island, Indonesia, has garnered rave reviews from its satisfied guests. One recurring theme in the reviews is the friendliness of the staff. Visitors have consistently praised the warm and polite demeanor of the hotel's employees, making them feel welcome and well taken care of throughout their stay.
Another highlight mentioned by guests is the cleanliness of the rooms. The spacious and well-maintained accommodations offer a comfortable retreat for travelers. The housekeeping team has been commended for their attention to detail, ensuring that the rooms are spotless and inviting.
The hotel's swimming pool has also received positive feedback. Guests have appreciated the warm water and well-maintained pool area, providing a perfect spot to unwind and relax. Whether it's a solo retreat or a gathering with friends, the serene atmosphere and good wind down sessions have left a lasting impression on visitors.
Overall, Woda Villa & Spa offers a delightful experience with its friendly staff, clean rooms, and a tranquil setting that allows guests to rest and rejuvenate. It is no wonder that this hotel has become a favorite among travelers seeking a memorable stay in Batam Island.
A Haven of Excellence and Exceptional Service
Welcome to Woda Villa & Spa, where excellence and exceptional service are at the heart of everything we do. With an impressive overall rating of 8.2, our hotel has received glowing reviews from satisfied guests who have experienced the unparalleled hospitality we offer. Our commitment to providing outstanding value is reflected in our exceptional rating of 8.3 for value, ensuring that every guest feels they have received the best possible experience at a reasonable price.
At Woda Villa & Spa, we understand the importance of providing top-notch facilities for our guests. With a rating of 7.8 for facilities, we have carefully curated a range of amenities to cater to all your needs. From our luxurious spa and wellness center to our state-of-the-art fitness facilities, we ensure that every aspect of your stay is designed to enhance your well-being and relaxation.
Cleanliness is of utmost importance to us, and our dedication to maintaining high standards is evident in our rating of 8.2 for cleanliness. Our meticulous housekeeping team works tirelessly to ensure that every corner of our property is spotless, guaranteeing a pristine and hygienic environment for your stay. Additionally, our convenient location, rated 8.1, allows you to explore the beauty of Batam Island with ease, while our attentive and friendly staff, with a remarkable rating of 8.5, will go above and beyond to make your stay truly unforgettable. Come and experience the excellence of Woda Villa & Spa for yourself, where every aspect of your stay is crafted to perfection.
Excellent8.1
Facilities
Excellent8.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Contrary to what some say about poor WiFi connection , mossies , loud music etc, we did not face any of such problem. The Villa provides anti mozzies repellent, on top of the ones we brought along. The WiFi remained strong for us, maybe coz our Villa was near the reception. The Villa is clean, with a high ceiling. The pool we have is kept clean too. Everything is nice and the staff there tops it all with their kindness and great hospitality! While waiting for my massage to be done within the Villa (after we have checked out), my Son waited for me at their restaurant. He was pleasantly served with a nice bowl of ice cream, topped with a cherry. Till now, he still speaks of their kindness. We went on a Christmas eve which came pampered with an awesome 20min wide display of fireworks near midnight. The fireworks was released safely outside the hotel , but visible from our Villa. What a bonus! Every staff there is friendly! Probably the only down side is , as the Villas are surrounded / built over a 3 metre deep lake (the staff told me), the private pool is deep too, I wouldn't advise young children below 5 to be there though I do see many primary school kids there. Back home now, I just recommended this place to my brother. Txs for the kindness, people of Indonesia! Even the Grab drivers and staffs at the malls are nice! 👍
I have booked a 2-bedroom Villa + a studio double (as it comes with a connecting door). We have old and young children travelling with us. The frontdesk staff is fine during our check-in. But the bad thing is we need to decide what time is our breakfast during our stay in the Villa. This is quite frustrating as this need to be decided on the spot. When we got into Villa, there is strong Musky smell around (probably due to the raining days). What's worst is that there is a puddle of water near the window in 1 of the room on the 2nd level. We got the staff to clean it. We thought it would be fine but it seems that the floor keep having water on the floor when we step on the floor. This is quite frustrating as we have kids moving around. The balcony door cannot be sealed entirely so when our family smokes outside, the smell will come into the living room. The bedsheet is stained with blood and the colour of the bed sheet is different from the quilt. What i can comment is that the Villa is definitely not well maintained. We paid a little over SGD 1,000 for 2 nights for the 2 villas but we need it is definitely not worth the price. Lastly, when we request for 2 more towels, we are being informed that we have fulfilled our towel quota so we need to exchange 2 used towels for 2 new towels. All provided towels are white but when we exchanged for another 2 towels, they are in blue-white strips. This is totally fine with us. But, when we checked out; we have to wait for 30 mins and only to know that the staff cannot find the 2 towels (because they gave us a different type of towels but they are not aware that that type of towels belongs to them). This make us curious why they do not know the villa has those blue-white strips towels. Based on our many bad experiences, we definitely feel the price and stay experiences are not worth it. The furniture is quite old and not well maintained.
Nice villa, cleanliness is tip top. For a villa with a private pool and plants around the compound, it is amazing there are no mosquitoes and lizards compared to other resorts. The staff are super friendly, overall the stay is pleasant and enjoyable. Only con is they do not have their own driveway, but it is a short pathway from a public car park to their reception. Staff awaiting at the reception will help with luggages and umbrella when its raining.
We had a great stay overall, the rooms were clean overall and equipped with Alexa (you can warch Netflix if you have an account) though there was a sewage smell coming from the toilet but this is easily solved by keeping the toilet door closed all the time. The pool was surprisingly clean, they just need to maintain the wooden ridges at the pool side for those villa with pool inside. There wasn't a lot of bugs except from mosquitoes so remember to bring mosquito spray! The room is not very sound-proof but we're fortunate that there was not much noise at night. The receptionist was fluent in English and very friendly. All the staff was also friendly as they always greet the guest in the presence of 1. Will come back here for the spa next time. You can take either Gojek Or Grab to go the Nagoya Hill Shopping Centre or Grand Batam as the location is not very far. The breakfast was decent as it's a set I.e. eggs benedict with tea and fruits.
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Daily housekeeping
“Great stay”
The staff were all so warm, friendly and helpful. Room was big and spacious, the private pool was rather clean too. Although the breakfast was limited, the food was great. Location was good as it's walking distance to Golden Prawn Seafood as well as the Go Kart. However, there are a few things the place could improve on: - The room had so many mosquitoes and though they provided a plug in mosquito repellent and 2 small packs of mosquito repellent lotion, it wasn't enough. We had to get our own repellent as well as mosquito spray to kill them and we were itching the whole night, while trying to spray the mosquitoes and didnt get a restful night. - Room had a few stains on the sofa and we saw a few burnt marks on the coffee table, the ceiling had paint peeling off and the outdoor seats had some burnt marks too as well as stains. - The key to our room was a physical key and had only 1. When in the room, there's a card to slot to turn on the electric, lights, etc as usual hotels have. However, the card given was very big and inconvenient to carry around and it was only 1 card given. I am all for sustainability, but without this extra card to cool the room down, we noticed that when we first entered, the room was stuffy and super hot and humid and dark as well which would actually attract even more mosquitoes. - The wifi had very unstable/weak connection so sometimes alexa couldn't work. - Shower/tub water temp was unstable as well, and the pressure was rather low. - The sink was very impractical and whenever you turned on the tap, water would splash everywhere. - Our room that was given was a corner room, and it had a small garden/patio area outside next to the pool. However, we noticed a door there and when we unlocked, it lead to a small road behind the hotel. We felt a little unsafe as we were afraid someone could use a key to unlock from the outside too. - There were bars/clubs nearby and the noise was very loud up till 1am or so every night. The hotel provided ear plugs in the room, but it didn't help and the bass was so loud and hard we could feel the whole room vibrating. We really loved the service and room but these cons would make us reconsider if we would come back again.