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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Luxurious and stylish, Varna Culture Hotel Tunjungan Surabaya is a centrally located boutique hotel with a charming and Instagramable restaurant. Perfect for two discerning travelers looking for a memorable stay with a delicious menu. Conveniently located in Surabaya, Varna Culture Hotel Tunjungan offers a vibrant neighborhood atmosphere with easy access to shopping malls, local markets, and cultural landmarks. Enjoy ultimate relaxation with the massage services and spa facilities. Stay in the air-conditioned rooms with complimentary Wi-Fi and refreshing showers. Explore the city's attractions including Tunjungan Plaza, Monkasel (Submarine Monument), and Grand City Surabaya. Immerse yourself in the vibrant culture of Surabaya and create lasting memories. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Located in heart of Surabaya
Check-in [24-hour]
Airport transfer
Great Breakfast
Inside city center
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Spa
Front desk [24-hour]
Check-in/out [express]
Luggage storage
4 travelers have booked today.
Based on 2,107 verified reviews
9.4
8.7
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7.5
Location rating score
There are 103 places in walking distance!
Value for money | 8.7 |
Distance to city center | 0 km |
Location rating | 9.4 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 14.3 km |
Does Varna Culture Hotel Tunjungan Surabaya provide dry cleaning services?
Yes! Varna Culture Hotel Tunjungan Surabaya features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
Are there ATM on-site at Varna Culture Hotel Tunjungan Surabaya?
Absolutely! The perks of staying at Varna Culture Hotel Tunjungan Surabaya include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.
What bars are nearby Varna Culture Hotel Tunjungan Surabaya?
While lodging at Varna Culture Hotel Tunjungan Surabaya, indulge in your evening or night out at Top Ten & Coyote Bar or The TV Bar to make the most out of your nightlife.
What public parks are nearby Varna Culture Hotel Tunjungan Surabaya?
While remaining at Varna Culture Hotel Tunjungan Surabaya, indulge in your early morning or evening stroll at nearby park which include Taman Gantung, KidZoona, and Taman Prestasi.
How many floors does Varna Culture Hotel Tunjungan Surabaya have?
Varna Culture Hotel Tunjungan Surabaya has a total of 3 floors.
How many rooms does Varna Culture Hotel Tunjungan Surabaya have?
Varna Culture Hotel Tunjungan Surabaya has a total of 48 rooms.
In which languages can Varna Culture Hotel Tunjungan Surabaya's staff members communicate?
Varna Culture Hotel Tunjungan Surabaya can converse up to 2 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What is the average rating that verified Solo travelers' have given to Varna Culture Hotel Tunjungan Surabaya?
Verified solo travelers that have stayed at this property have given Varna Culture Hotel Tunjungan Surabaya an average rating of 8.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What famous shopping places are nearby Varna Culture Hotel Tunjungan Surabaya?
Shopping options in Varna Culture Hotel Tunjungan Surabaya’s Surabaya Center neighborhood include Tunjungan Plaza.
Experience a Blend of History and Culture at Varna Culture Hotel Tunjungan Surabaya
Welcome to Varna Culture Hotel Tunjungan Surabaya, a charming 3-star hotel located in the heart of Surabaya, Indonesia. Built in 1903 and last renovated in 2013, this historic hotel seamlessly combines old-world charm with modern comforts, offering guests a unique and memorable stay.
With its prime location in the city center, Varna Culture Hotel Tunjungan Surabaya is the perfect base for exploring all that Surabaya has to offer. Whether you're here for business or leisure, this hotel provides easy access to popular attractions, shopping centers, and dining options, ensuring a convenient and enjoyable stay.
Step into one of the 48 well-appointed rooms and experience a comfortable and relaxing ambiance. Each room is thoughtfully designed with modern amenities to meet the needs of every traveler. From cozy beds and spacious bathrooms to complimentary Wi-Fi and flat-screen TVs, every detail is taken care of to ensure a pleasant stay.
Unwind and Indulge: Exciting Entertainment Facilities at Varna Culture Hotel Tunjungan Surabaya
At Varna Culture Hotel Tunjungan Surabaya, guests are treated to a wide range of entertainment facilities that promise to enhance their stay and create unforgettable memories. Whether you're looking to unwind after a long day of exploring Surabaya or seeking indulgent relaxation, this hotel has it all.
Step into the vibrant bar, where expert mixologists craft innovative cocktails and serve a variety of beverages. Sip on your favorite drink as you soak in the lively ambiance and mingle with fellow guests. For those in need of some pampering, the hotel offers a massage and spa service, where skilled therapists provide rejuvenating treatments to help you relax and rejuvenate.
If you prefer a more social experience, head to the shared lounge/TV area. Here, you can catch up on your favorite shows or engage in lively conversations with other guests. Additionally, the gift/souvenir shop is perfect for picking up unique mementos or finding that perfect gift for loved ones back home. With these exciting entertainment facilities, Varna Culture Hotel Tunjungan Surabaya ensures that every moment of your stay is filled with relaxation, enjoyment, and a touch of cultural charm.
Convenience Facilities at Varna Culture Hotel Tunjungan Surabaya
Varna Culture Hotel Tunjungan Surabaya offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks in the comfort of their own rooms, any time of the day or night. The hotel also provides laundry service and dry cleaning facilities, making it easy for guests to keep their clothes fresh and clean throughout their stay.
For added convenience, Varna Culture Hotel Tunjungan Surabaya offers safety deposit boxes, allowing guests to securely store their valuables during their stay. The friendly and attentive concierge is always on hand to assist with any queries or requests, ensuring that guests have a seamless experience. With Wi-Fi available in both public areas and all rooms, guests can stay connected and catch up on work or stay in touch with loved ones. The hotel also features a designated smoking area for guests who smoke.
Additionally, Varna Culture Hotel Tunjungan Surabaya offers free Wi-Fi in all rooms, ensuring that guests can stay connected and enjoy high-speed internet access throughout their stay. The hotel also provides luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out. With daily housekeeping, guests can expect a clean and tidy room every day, making their stay even more comfortable and enjoyable. Overall, Varna Culture Hotel Tunjungan Surabaya's convenience facilities are designed to cater to the needs of modern travelers, ensuring a convenient and enjoyable stay.
Convenient Transport Facilities at Varna Culture Hotel Tunjungan Surabaya
At Varna Culture Hotel Tunjungan Surabaya, we understand the importance of seamless travel experiences for our guests. That's why we offer a wide range of transport facilities to ensure your convenience and comfort throughout your stay.
Start your journey hassle-free with our airport transfer service. Our friendly and professional staff will be waiting to greet you upon your arrival and whisk you away to the hotel in no time. If you're looking to explore the vibrant city of Surabaya, our tour services are at your disposal. Let us take you on an unforgettable adventure to discover the hidden gems and cultural wonders of the city.
For guests with their own vehicles, we provide valet parking and a secure car park onsite. Rest assured knowing that your vehicle is in safe hands while you enjoy your stay. If you prefer to leave the driving to someone else, our shuttle service is available to transport you to nearby attractions and shopping destinations. Additionally, we offer car hire and taxi services for your convenience, so you can easily navigate the city at your own pace.
To make your travel arrangements even more convenient, our hotel also provides a ticket service. Whether you're looking to catch a show, visit a museum, or explore local attractions, our dedicated staff will assist you in securing the best tickets for your desired activities.
At Varna Culture Hotel Tunjungan Surabaya, we prioritize your comfort and convenience, and our comprehensive range of transport facilities ensures that your travel needs are met with ease. Sit back, relax, and let us take care of the logistics, allowing you to fully enjoy your stay in Surabaya.
Indulge in Exquisite Dining at Varna Culture Hotel Tunjungan Surabaya
At Varna Culture Hotel Tunjungan Surabaya, guests can experience a culinary journey like no other with a range of exceptional dining facilities. Start your day off right with a delicious breakfast buffet, offering a wide variety of options to suit every palate. From freshly baked pastries to hearty continental dishes, there is something for everyone to enjoy.
For those looking for a convenient dining option, the hotel's restaurant provides a delightful selection of local and international cuisines. Indulge in a gastronomic adventure as you savor the flavors of Surabaya, with dishes prepared by skilled chefs using the finest ingredients. With a cozy and elegant ambiance, the restaurant is the perfect place to unwind and enjoy a memorable dining experience.
In addition to the restaurant, Varna Culture Hotel Tunjungan Surabaya also offers 24-hour room service, ensuring that guests can satisfy their cravings at any time of the day or night. Whether you're in the mood for a late-night snack or a full-course meal, the dedicated staff will deliver delectable dishes right to your doorstep. With daily housekeeping and grocery deliveries available, you can enjoy the convenience of having your favorite meals without leaving the comfort of your room.
For guests seeking halal dining options, the hotel features a halal restaurant that caters to specific dietary requirements. With a commitment to providing delicious halal cuisine, you can enjoy peace of mind knowing that your dining experience aligns with your preferences.
Whether you choose to dine in the restaurant, order room service, or enjoy a halal meal, Varna Culture Hotel Tunjungan Surabaya ensures that every meal is a delightful experience. Indulge in exquisite flavors, impeccable service, and a warm ambiance as you explore the culinary delights of Surabaya.
Luxurious and Comfortable Rooms at Varna Culture Hotel Tunjungan Surabaya
Indulge in a luxurious and comfortable stay at Varna Culture Hotel Tunjungan Surabaya, where a range of well-appointed rooms awaits you. Choose from the spacious Business Double or Twin Room, offering 28 square meters of space and two comfortable single beds. For a more executive experience, opt for the Executive Double Room, boasting 32 square meters of space and a plush double bed. If you prefer a more compact yet cozy option, the Superior Twin or Double room offers 14 square meters of space and two single beds. No matter which room you choose, you can expect a delightful and relaxing atmosphere throughout your stay at Varna Culture Hotel Tunjungan Surabaya.
Discover the Vibrant Surabaya Center
Surabaya Center is the beating heart of Surabaya, Indonesia's second-largest city. This bustling area is a vibrant mix of modernity and tradition, offering a captivating blend of cultural landmarks, shopping districts, and culinary delights. Located in the heart of Surabaya, Varna Culture Hotel Tunjungan Surabaya is the perfect base for exploring all that Surabaya Center has to offer.
Immerse yourself in the rich history and culture of Surabaya by visiting iconic landmarks such as the House of Sampoerna and the Heroes Monument. The House of Sampoerna, a beautifully preserved Dutch colonial-style building, now serves as a museum that showcases the history of Indonesia's famous cigarette industry. The Heroes Monument, on the other hand, stands as a tribute to the brave souls who fought for Indonesia's independence. Take a stroll around these landmarks and soak in the fascinating stories they hold.
Shopaholics will find paradise in Surabaya Center, with its numerous shopping malls and markets. The Tunjungan Plaza, one of the largest shopping malls in Southeast Asia, is just a stone's throw away from Varna Culture Hotel Tunjungan Surabaya. Here, you can indulge in a retail therapy session, explore a wide range of international and local brands, and savor delicious cuisines at the mall's various dining options. For a more traditional shopping experience, head to Pasar Atom, a bustling market where you can find everything from fashion items to local delicacies.
After a day of exploring, return to the comfort of Varna Culture Hotel Tunjungan Surabaya. With its stylish and contemporary design, comfortable rooms, and excellent amenities, this hotel provides the perfect retreat in the heart of Surabaya Center. Whether you're a history enthusiast, a shopaholic, or a food lover, Surabaya Center has something to offer everyone, and Varna Culture Hotel Tunjungan Surabaya is the ideal starting point for your adventures.
Traveling to Varna Culture Hotel Tunjungan Surabaya from Surabaya's Nearest Airports
Surabaya, the vibrant capital of East Java, Indonesia, is well-connected to the world through its two major airports: Juanda International Airport and Abdul Rachman Saleh Airport. Traveling from either of these airports to Varna Culture Hotel Tunjungan Surabaya, located in the heart of Surabaya Center, is a breeze.
If you arrive at Juanda International Airport, the most convenient way to reach Varna Culture Hotel Tunjungan Surabaya is by taxi. The airport is approximately 20 kilometers away from the hotel, and the journey takes around 45 minutes, depending on traffic conditions. Taxis are readily available outside the airport terminal, and it is recommended to use a reputable taxi service or a ride-hailing app for a hassle-free experience.
For those arriving at Abdul Rachman Saleh Airport, located in Malang, reaching Varna Culture Hotel Tunjungan Surabaya is also straightforward. The airport is approximately 90 kilometers away from the hotel, and the journey takes around 2 hours by car. Taxis and car rentals are available at the airport, providing convenient transportation options to Surabaya. It is advisable to book a taxi or arrange for a car rental in advance to ensure a smooth and comfortable journey.
Once you arrive at Varna Culture Hotel Tunjungan Surabaya, you will be greeted by its modern and stylish ambiance. This hotel is strategically located in Surabaya Center, surrounded by shopping malls, restaurants, and cultural attractions. The hotel offers comfortable rooms, excellent amenities, and friendly staff, ensuring a pleasant stay for both business and leisure travelers. With its convenient location and easy access from the nearest airports, Varna Culture Hotel Tunjungan Surabaya is the perfect choice for your stay in Surabaya, Indonesia.
Discover Surabaya's Rich Cultural Heritage near Varna Culture Hotel Tunjungan Surabaya
Situated in the heart of Surabaya, Varna Culture Hotel Tunjungan Surabaya offers easy access to some of the city's most iconic landmarks and attractions. Immerse yourself in the fascinating history and culture of Surabaya by exploring the nearby Sampoerna Museum. Housed in a beautifully preserved Dutch colonial building, this museum showcases the rich heritage of Indonesia's cigarette industry.
For those seeking panoramic views of Surabaya, a visit to the Suramadu National Bridge is a must. This iconic bridge connects Surabaya to the island of Madura and offers breathtaking vistas of the city skyline and the Madura Strait.
Nature enthusiasts will delight in the proximity of Bungkul Park, a green oasis in the heart of Surabaya. Take a leisurely stroll along its tree-lined pathways, relax by the pond, or enjoy a picnic under the shade of the trees.
History buffs can explore the Monkasel (Submarine Monument) and Tugu Pahlawan, both significant landmarks commemorating Surabaya's role in Indonesia's struggle for independence. The Monkasel is a decommissioned Russian submarine turned museum, while Tugu Pahlawan is a towering monument dedicated to the heroes of Surabaya.
Animal lovers will enjoy a visit to Surabaya's Zoo, home to a diverse range of wildlife species. Marvel at the majestic tigers, playful monkeys, and colorful birds as you wander through the zoo's well-maintained exhibits.
Religious landmarks also abound near Varna Culture Hotel Tunjungan Surabaya. Pay a visit to the Ampel Mosque, one of the oldest mosques in Surabaya, known for its unique blend of Javanese and Arabic architectural styles. Another notable mosque is the Muhammad Cheng Hoo Mosque, a stunning Chinese-inspired mosque that pays tribute to the city's multicultural heritage.
Lastly, don't miss the chance to explore Jembatan Merah, a historic bridge that played a significant role during the Battle of Surabaya in 1945. Today, it stands as a symbol of Surabaya's resilience and is a popular spot for locals and tourists alike.
With its prime location near these landmarks and attractions, Varna Culture Hotel Tunjungan Surabaya offers a perfect base for discovering the vibrant culture and heritage of Surabaya.
Convenient Public Transport Stations near Varna Culture Hotel Tunjungan Surabaya
Located in the heart of Surabaya, Varna Culture Hotel Tunjungan Surabaya offers easy access to several public transport stations. The Semut Train Station is just a short distance away, making it convenient for guests to explore the city and its surrounding areas. Additionally, the Gubeng Train Station is also within close proximity, providing a convenient option for those looking to travel further afield. Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station are other nearby public transport stations that offer easy access to various parts of the city and beyond. With these convenient transport options, guests at Varna Culture Hotel Tunjungan Surabaya can effortlessly explore all that Surabaya has to offer.
Delicious Culinary Delights Just Steps Away
When it comes to dining options, Varna Culture Hotel Tunjungan Surabaya is surrounded by a plethora of mouthwatering choices. Just a short stroll away, you will find Aiola Eatery, a trendy restaurant known for its fusion cuisine and vibrant atmosphere. For coffee lovers, BONCAFE MANYAR KERTOARJO is the perfect spot to savor a cup of freshly brewed coffee and indulge in delectable pastries. Seafood enthusiasts will be delighted by the offerings at Layar Seafood KH Abdul Wahab Siamin, where you can feast on a wide array of fresh seafood dishes. If you're craving some authentic Indonesian flavors, head to Apeng Kwetiau Medan - Kedung Doro or Sate Klopo Ondomohen Bu Asih - Walikota Mustajab for a taste of local favorites. For a hearty bowl of Soto Ayam, look no further than Soto Ayam 'Cak To' Undaan Wetan or Soto Ambengan Pak Sadi. And if you're feeling adventurous, don't miss the opportunity to try the infamous Rawon Setan at Embong Malang. For a more upscale dining experience, Wapo Resto - Airlangga and Bon Ami Restaurant offer a refined ambiance and a diverse menu of international and Indonesian dishes. With such a wide variety of culinary delights just steps away, Varna Culture Hotel Tunjungan Surabaya is the perfect choice for food lovers.
Shop 'til you drop at Surabaya's vibrant shopping landmarks
Varna Culture Hotel Tunjungan Surabaya is conveniently located near a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short stroll away, you'll find Central Point Mall, Grand City Mall, and Marvell City, where you can indulge in a wide range of local and international brands, dine at trendy restaurants, and catch the latest blockbuster movies. For those looking for unique souvenirs and traditional Indonesian crafts, Mirota Batik and Newton Vintage Store are must-visit destinations. Immerse yourself in the vibrant colors and scents of Bratang Flower Market, where you can find a variety of fresh flowers and plants. For a taste of local flavors, head to Wisata Rasa and Pasar Keputran to explore the bustling food markets. Don't forget to visit Pasar Genteng and Plaza Tunjungan, two iconic shopping destinations in Surabaya that offer a mix of high-end boutiques, local shops, and lively entertainment options. With so many shopping landmarks to explore, Varna Culture Hotel Tunjungan Surabaya is the perfect choice for shopaholics looking for a comfortable and convenient base in Surabaya.
Affordable Luxury at Varna Culture Hotel Tunjungan Surabaya
Discover the perfect blend of comfort, style, and affordability at Varna Culture Hotel Tunjungan Surabaya. With an average room price of just $21, this hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers.
Compared to the average price of a hotel room in Surabaya, which stands at $28, Varna Culture Hotel Tunjungan Surabaya provides guests with significant savings without compromising on quality. You can enjoy all the modern amenities and personalized services you would expect from a higher-priced hotel, all while staying within your budget.
Whether you're visiting Surabaya for business or leisure, Varna Culture Hotel Tunjungan Surabaya offers a range of room options to suit your needs. From cozy and comfortable standard rooms to spacious and luxurious suites, each accommodation is thoughtfully designed to provide a relaxing and enjoyable stay.
Book your stay at Varna Culture Hotel Tunjungan Surabaya today and experience the perfect combination of affordability and luxury in the heart of Surabaya.
A Perfect Stay at Varna Culture Hotel Tunjungan Surabaya
At Varna Culture Hotel Tunjungan Surabaya, guests are treated to a truly exceptional experience. With its friendly and helpful staff, convenient location, and delicious breakfast, this hotel offers great value for your stay. The cleanliness and interior design of the hotel are impeccable, creating a pleasant and inviting atmosphere. The rooms are spacious, clean, and well-maintained, ensuring a comfortable and enjoyable stay. Whether you're traveling for business or leisure, Varna Culture Hotel Tunjungan Surabaya is the perfect choice for a memorable stay in Surabaya.
A Delightful Stay at Varna Culture Hotel Tunjungan Surabaya
Varna Culture Hotel Tunjungan Surabaya is a hidden gem that has garnered rave reviews from its satisfied guests. With an impressive overall rating of 8.5, this hotel offers an exceptional experience that leaves visitors wanting to return.
One of the standout qualities of Varna Culture Hotel Tunjungan Surabaya is its excellent value for money. With a rating of 8.6 for value, guests are delighted by the affordability of this hotel without compromising on quality. From the moment you step into the hotel, you are greeted with warm hospitality and attentive service, making you feel like a valued guest. The staff's dedication to ensuring a pleasant stay is evident in their exceptional performance, which has earned them a remarkable rating of 8.6.
Located in the heart of Surabaya, Varna Culture Hotel Tunjungan Surabaya enjoys a prime location that guests absolutely love. With a stellar rating of 9.4 for location, this hotel is conveniently situated near popular attractions and shopping centers, allowing guests to easily explore the vibrant city. Additionally, the hotel's cleanliness is highly praised, with a rating of 8.2. The well-maintained rooms and public areas contribute to a comfortable and enjoyable stay. Overall, Varna Culture Hotel Tunjungan Surabaya offers a delightful experience that exceeds expectations and leaves guests eager to return.
Excellent8.1
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
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Airport transfer
Located in heart of Surabaya
Currency exchange
Free Wi-Fi in all rooms!
The location is very strategic, the service is friendly, and the facilities are complete.”
Located in the center of Surabaya on Tunjungan street, makes its location very strategic, close to Tunjungan Plaza and also many culinary options around the hotel. Entering the hotel feels like stepping into the past, it's very enjoyable to be here. The service is friendly and very clean, the room is also very spacious and clean with complete amenities in the room and bathroom. The breakfast is also quite complete with a taste that suits our palate. I did not find any shortcomings during my stay at this hotel, especially with the affordable price. It is highly recommended and I will definitely stay here again if I visit Surabaya.
Dear Mr. Deddi., Terima kasih atas ulasan Anda untuk Varna Culture Hotel Soerabaia. Ulasan anda akan membantu kami untuk membuat perbaikan yang lebih baik di masa depan. Kami berharap Anda dapat menginap kembali dan kami pasti memberikan layanan terbaik. Hormat saya, Zainul Afandi (General Manager)
In the heart of Surabaya.”
This hotel is located right in the heart of the city, on Tunjungan street. The atmosphere is comfortable, with wide sidewalks, and it is close to the Genteng souvenir market. There are many culinary attractions and plazas/malls in the surrounding area, and it is located in a historically rich location. The hotel offers affordable prices with clean and comfortable facilities. If you are visiting Surabaya and want to enjoy the city, this is the most comfortable place to stay.
The location is perfect.”
Staying at this hotel for work purposes, the location is very strategic with very friendly and fast service, complete breakfast, large and clean rooms, basically perfect.
Unexpected experience 🤩”
I just try to stay in this hotel for the first time. Honestly, it's gambling for me to choose this hotel then other hotel near here 😄😄 because the price is moooooore cheapest in varna hotel, so i choose this hotel to stay. But when we arrived, and check in the room are veeeery comfort, clean, and i think its cozy to stay here. Because this location in center of Tunjungan street 😍 many many store to sell all food here. Like coffee shop, gelato, resto etc. Very recomended! Nice hotel and facilities are good too 👍🏽👍🏽👍🏽 if i come to surabaya, i promise to stay here again 🤩
Dear Mrs. Bella , Thank you for your review for Varna Culture Hotel Soerabaia, and it will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service. Sincerely yours, Zainul Afandi (General Manager)
Excellent stay with great value!”
Our family had an amazing stay at this hotel. The location was perfect for exploring the city on foot, with many attractions within walking distance. The facilities were top-notch, especially the hot water and parking. The room size was spacious and comfortable, allowing us to sleep soundly. The cleanliness of the property was impressive, making us feel safe and secure. Although the staff was friendly, we encountered a few minor issues that could have been handled better. Overall, we highly recommend this hotel for its excellent value and wonderful amenities.