The Pacific Sutera Hotel
Premium Deluxe Sea View Room - Bed, The Pacific Sutera Hotel in Kota Kinabalu
Bar/lounge, The Pacific Sutera Hotel in Kota Kinabalu
Food and beverages, The Pacific Sutera Hotel in Kota Kinabalu
Surrounding environment, The Pacific Sutera Hotel in Kota Kinabalu
Lobby, The Pacific Sutera Hotel in Kota Kinabalu
Food and beverages, The Pacific Sutera Hotel in Kota Kinabalu

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2023

The Pacific Sutera Hotel

1 Sutera Harbour Boulevard, Sutera Harbour, Central Business District, Kota Kinabalu, Malaysia, 88100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Central Business District part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Sapi Island as well as Tanjung Aru Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Golf course [on-site]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

53 travelers have booked today.

8.6Excellent

14,378 reviews

14,378 reviews

See map

8.8Excellent

Location rating score

Excellent location - 760 meters from city center
Parking
FREE
Popular landmarks
Sabah State Museum
1.8 km
Mamutik Island
2.2 km
Night Market
2.4 km
Gaya Street Sunday Market
2.9 km
Kota Kinabalu City Mosque
3.2 km
Closest landmarks
Sutera Harbour Golf & Country Club
420 m
The Golf Academy Borneo
420 m
Double Six Memorial Park
660 m
Stone boardwalk sunset viewpoint
770 m
Habour City car park
850 m
Value for money8.4
Distance to city center3 km
Location rating8.8
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport4.8 km

Rooms available at The Pacific Sutera Hotel

Excellent
Room comfort & quality

8.4

Family Room
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 1 king bed and 2 single bed...
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Premium Deluxe Sea View Room
...
  • Room size: 33 m²/355 ft²
  • Ocean view
  • 1 king bed
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Junior Suite
...
  • Room size: 83 m²/893 ft²
  • Garden view
  • 1 king bed
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Deluxe Golf View
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Sea View
...
  • Room size: 33 m²/355 ft²
  • Ocean view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premium Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 105 m²/1130 ft²
  • Garden view
  • 1 king bed
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Premium Deluxe Golf View
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Pacific Club Golf View
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
Enter dates to see prices
Pacific Club Golf View
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
Enter dates to see prices

Top things to do in Kota Kinabalu

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

What dining options are available at The Pacific Sutera Hotel?

The Pacific Sutera Hotel has a diverse selection of cuisines and food options for you to choose from while staying at this property, which include Asian cuisine, Chinese cuisine, Western cuisine, International cuisine, Vegetarian restaurant, and Buffet in restaurant.

Does The Pacific Sutera Hotel have bars on the premises?

Enjoy your favorite cold drinks at The Pacific Sutera Hotel with the property's available bar. Guests can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and amplify your nighttime fun at nightclub.

Does The Pacific Sutera Hotel provide shuttle service for getting around?

For your convenience when traveling around the city, The Pacific Sutera Hotel provides None right where you need it making it easy for you to get to places effortlessly.

Does The Pacific Sutera Hotel have a swimming pool?

While relaxing at The Pacific Sutera Hotel, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

What kinds of entertainment are available at The Pacific Sutera Hotel?

The Pacific Sutera Hotel features a wide array of entertainment facilities which includes games room, karaoke, bowling alley, and billiards to keep you busy and entertained throughout your stay here.

Does The Pacific Sutera Hotel provide dry cleaning services?

Yes! The Pacific Sutera Hotel provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

Are there ATM on-site at The Pacific Sutera Hotel?

Absolutely! The benefits of staying at The Pacific Sutera Hotel include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

What was the average room rate for The Pacific Sutera Hotel been in the past month?

The typical room rate for The Pacific Sutera Hotel in the past month is 550.62 MYR, compared to city's average of 222.93 MYR.

What payment cards are accepted at The Pacific Sutera Hotel?

Enjoy the flexibility of easy payment at The Pacific Sutera Hotel which accepts up to 6, with payment card options including Cash, Visa, MasterCard, UnionPay, and American Express.

What is the average rating that past Families with young children have given to The Pacific Sutera Hotel?

Verified families with young children that have stayed at this property have given The Pacific Sutera Hotel an average rating of 8.5. You can look up more specific customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

More about The Pacific Sutera Hotel

More about The Pacific Sutera Hotel

Experience Luxury and Convenience at The Pacific Sutera Hotel

Welcome to The Pacific Sutera Hotel, a luxurious 5-star hotel nestled in the heart of Kota Kinabalu, Malaysia. With its prime location, impeccable service, and world-class amenities, this hotel offers a truly unforgettable experience for both business and leisure travelers. As you step into the hotel, you will be greeted by a warm and inviting atmosphere. The Pacific Sutera Hotel boasts 497 beautifully appointed rooms, each thoughtfully designed to provide the utmost comfort and relaxation. Whether you choose a deluxe room, a suite, or a luxurious villa, you can expect modern furnishings, elegant decor, and breathtaking views of the surrounding city or the sparkling South China Sea. Check-in at The Pacific Sutera Hotel begins at 03:00 PM, allowing you ample time to settle in and start your vacation. The hotel's close proximity to the city center, just 3 km away, ensures that you are never far from the vibrant energy and attractions of Kota Kinabalu. Plus, with a quick 10-minute drive to the airport, you can easily transition from the excitement of your trip to the comfort of your luxurious accommodations. Families traveling with children will be delighted to know that The Pacific Sutera Hotel welcomes young guests with open arms. Children between the ages of 6 to 12 can stay free of charge, making it the perfect destination for a memorable family getaway. With a host of kid-friendly activities and facilities, including a dedicated children's pool and a playground, your little ones will be entertained and well taken care of throughout their stay.

Endless Entertainment at The Pacific Sutera Hotel

At The Pacific Sutera Hotel in Kota Kinabalu, Malaysia, guests are treated to a wide array of entertainment facilities that cater to every interest and preference. Whether you're looking to indulge in some retail therapy, unwind with a drink, or dance the night away, this hotel has it all. Step into the hotel's shops and explore a variety of unique souvenirs and gifts to take home as a memento of your stay. For a more laid-back evening, head to the bar and enjoy a refreshing cocktail while taking in the stunning views of the surrounding garden. If you're in the mood to let loose and dance, the hotel's nightclub is the perfect spot to groove to the latest beats. For those seeking relaxation and rejuvenation, The Pacific Sutera Hotel offers a range of wellness facilities. Pamper yourself with a luxurious massage at the salon or unwind in the hot tub, sauna, or steam room. Indulge in a spa treatment and let the expert therapists melt away your stress and tension. If you're looking for some friendly competition, head to the games room and challenge your friends or family to a round of billiards or table tennis. And for those who love to sing their hearts out, the karaoke room is the ideal place to showcase your vocal talents. With its diverse range of entertainment facilities, The Pacific Sutera Hotel ensures that every guest's stay is filled with excitement, relaxation, and unforgettable memories.

Unleash Your Inner Athlete at The Pacific Sutera Hotel

The Pacific Sutera Hotel in Kota Kinabalu offers an impressive array of sports facilities that cater to every athlete's needs. Whether you're a golf enthusiast, a water sports lover, or a fitness fanatic, this hotel has something for everyone. Tee off at the hotel's own golf course, conveniently located on-site, and enjoy a challenging round of golf amidst stunning views of the surrounding landscape. If you prefer a more intense workout, head to the fitness center, where state-of-the-art equipment awaits. Stay active with a game of tennis on one of the hotel's well-maintained tennis courts or indulge in a friendly match of badminton. For water sports enthusiasts, the options are endless. Take advantage of the motorized water sports available, such as jet skiing and parasailing, or opt for a more serene experience with non-motorized water sports like kayaking and paddleboarding. The hotel's outdoor pool offers a refreshing escape, while the private beach invites you to soak up the sun and enjoy the crystal-clear waters. After an exhilarating day of activities, unwind at the poolside bar with a refreshing cocktail or try your hand at fishing. For some friendly competition, challenge your friends or family to a game of table tennis, bowling, or darts at the hotel's recreational facilities. The mini golf course is perfect for a fun-filled afternoon, and the watersports equipment rentals ensure you have everything you need for an exciting adventure. For those seeking a more calming experience, the yoga room provides a serene space to practice your poses and find inner peace. Explore the vibrant underwater world with a diving or snorkeling excursion, or simply relax on the beautiful beach. The Pacific Sutera Hotel goes above and beyond to provide a comprehensive range of sports facilities, ensuring that every guest can enjoy their favorite activities during their stay. With both free and additional charge options available at the fitness center, there's no excuse not to stay active and make the most of your time at this exceptional hotel.

Unparalleled Convenience at The Pacific Sutera Hotel

At The Pacific Sutera Hotel, we prioritize your comfort and convenience above all else. With an array of top-notch amenities and services, we ensure that your stay with us is nothing short of exceptional. Our 24-hour room service is at your beck and call, allowing you to indulge in delectable dishes and refreshing beverages in the comfort of your own room, anytime you desire. Our dedicated laundry service takes care of all your laundry needs, ensuring that you have fresh and clean clothes throughout your stay. Additionally, our attentive concierge is always ready to assist you with any requests or inquiries you may have. The safety deposit boxes provide peace of mind for your valuables, while our luggage storage ensures that your belongings are securely stored during your visit. With complimentary Wi-Fi available in all rooms and public areas, staying connected has never been easier. For our guests who smoke, we have a designated smoking area to cater to your needs. With daily housekeeping, dry cleaning, and luggage storage services, you can relax and enjoy your stay without any worries.

Convenient Transport Facilities at The Pacific Sutera Hotel

At The Pacific Sutera Hotel, we prioritize the convenience and comfort of our guests by offering a range of transport facilities. Whether you are arriving by air or exploring the city, we have got you covered. Our airport transfer service ensures a hassle-free journey from Kota Kinabalu International Airport to the hotel, allowing you to start your vacation on a stress-free note. For those looking to explore the city and its surrounding attractions, our tour desk can assist you in planning and booking exciting excursions. Whether you want to go island hopping, visit the famous Kinabalu Park, or discover the vibrant local markets, our knowledgeable staff will ensure you have an unforgettable experience. If you prefer to have your own transportation, we offer convenient car hire services. You can easily explore Kota Kinabalu at your own pace and visit nearby attractions such as the Signal Hill Observatory Platform and the Sabah State Museum. For guests who prefer not to drive, our shuttle service and taxi service are available to take you to popular destinations in the city. At The Pacific Sutera Hotel, we understand the importance of parking convenience. We provide valet parking and have a car park onsite for guests who prefer to drive. Self-parking is also available, and the best part is, it is free of charge. So, whether you are arriving by car or need transportation during your stay, we have the facilities to cater to your needs.

Luxurious Room Facilities at The Pacific Sutera Hotel

Indulge in a world of luxury and comfort at The Pacific Sutera Hotel, where every detail has been carefully curated to ensure an unforgettable stay. The hotel offers an array of room facilities that cater to the needs and desires of every guest. Step into your room and be greeted by the cool breeze of the air conditioning, providing a refreshing respite from the tropical climate of Kota Kinabalu. Wrap yourself in the plush bathrobes provided, adding an extra touch of opulence to your stay. Stay updated with the latest news and happenings with the complimentary daily newspaper, keeping you informed and entertained throughout your stay. For those seeking entertainment, The Pacific Sutera Hotel offers in-house movies, allowing you to unwind and enjoy a movie night in the comfort of your room. Style your hair effortlessly with the hair dryer provided, ensuring you look your best for any occasion. Relax and unwind as you catch up on your favorite shows with the television equipped in every room. Quench your thirst with the well-stocked mini bar, offering a wide selection of beverages and snacks to satisfy any craving. Stay connected to the world with the satellite/cable TV, providing a variety of channels to suit your preferences. With these exceptional room facilities, The Pacific Sutera Hotel guarantees a truly remarkable and comfortable stay for every guest.

Indulge in a Gastronomic Delight at The Pacific Sutera Hotel

At The Pacific Sutera Hotel, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities to choose from, you'll never have to worry about satisfying your culinary desires. Start your day off right with a scrumptious breakfast buffet at our restaurant. Indulge in a wide array of delectable dishes, from local Malaysian delicacies to international favorites. Our talented chefs ensure that each dish is prepared with the freshest ingredients and utmost care, guaranteeing a memorable dining experience. For a quick bite or a relaxing cup of coffee, head to our coffee shop. Here, you can savor aromatic coffee blends and enjoy a selection of light snacks and pastries. Whether you're catching up with friends or simply want to unwind, the cozy ambiance of the coffee shop provides the perfect setting. If you prefer the convenience of dining in the comfort of your own room, our 24-hour room service is at your disposal. Choose from an extensive menu featuring a variety of cuisines, and our attentive staff will deliver your meal right to your doorstep. For our Muslim guests, we also have a halal restaurant that serves authentic Malaysian and international halal cuisine. With a commitment to providing halal-certified dishes, you can dine with peace of mind knowing that your dietary requirements are being met. With daily housekeeping ensuring cleanliness and hygiene, you can focus on savoring the delightful culinary offerings at The Pacific Sutera Hotel. Whether you're a food enthusiast or simply looking to satisfy your hunger pangs, our dining facilities are sure to leave you feeling satisfied and coming back for more.

Luxurious and Spacious Rooms at The Pacific Sutera Hotel

Experience the ultimate comfort and luxury at The Pacific Sutera Hotel with its wide range of room offerings. From the elegant Club Sea View room, the stylish Deluxe Golf View and Deluxe Sea View rooms, to the expansive Executive Suite, Family Room, and Junior Suite, there is a perfect accommodation option for every traveler. Whether you are traveling alone, with your partner, or with your family, you will find a room that suits your needs and preferences. By booking your stay at The Pacific Sutera Hotel through Agoda, you can enjoy the best prices available. Agoda offers competitive rates and exclusive deals, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the different room options, compare prices, and make a hassle-free booking. So why wait? Book your dream room at The Pacific Sutera Hotel now and embark on an unforgettable vacation in Kota Kinabalu!

Discover the Vibrant Central Business District in Kota Kinabalu

Nestled in the heart of Kota Kinabalu, Malaysia, The Pacific Sutera Hotel offers easy access to the vibrant Central Business District (CBD). This bustling area is a hub of commerce, entertainment, and cultural attractions, making it the perfect base for both business and leisure travelers. The CBD of Kota Kinabalu is a dynamic and lively neighborhood that buzzes with activity day and night. Here, you'll find a plethora of modern skyscrapers housing corporate offices, banks, and financial institutions. It is also home to a wide range of shopping malls, where you can indulge in retail therapy and find everything from high-end fashion brands to local handicrafts. In addition to its commercial offerings, the CBD is also a cultural hotspot. Explore the colorful Filipino Market, where you can immerse yourself in the local culture and pick up unique souvenirs. For a taste of history, visit the Sabah State Museum and Heritage Village, which showcases the rich heritage and traditions of Sabah. After a day of exploring, unwind at one of the CBD's many dining establishments. From upscale restaurants serving international cuisine to local eateries offering mouthwatering Malaysian delicacies, there is something to satisfy every palate. With its prime location in the heart of the CBD, The Pacific Sutera Hotel is the perfect choice for those seeking convenience and a vibrant atmosphere. Whether you're in Kota Kinabalu for business or pleasure, this hotel provides a comfortable and luxurious retreat in the midst of all the action.

Convenient Transportation Options from the Airport to The Pacific Sutera Hotel

Located in the heart of Kota Kinabalu's Central Business District, The Pacific Sutera Hotel offers a luxurious and convenient stay for travelers visiting Malaysia. Getting to the hotel from the nearest airport is a breeze, thanks to the various transportation options available. If you are arriving at Kota Kinabalu International Airport (BKI), the most convenient way to reach The Pacific Sutera Hotel is by taxi. Taxis are readily available at the airport and offer a comfortable and efficient mode of transportation. The journey to the hotel takes around 15-20 minutes, depending on the traffic, and provides scenic views of the city along the way. For those looking for a more budget-friendly option, there is also a shuttle bus service available from the airport to the city center. From the city center, it is easy to catch a taxi or a ride-sharing service to The Pacific Sutera Hotel. The shuttle bus service operates at regular intervals and provides a hassle-free way to reach the hotel. Alternatively, if you prefer public transportation, you can take a local bus from the airport to the city center. From the city center, it is a short taxi ride to The Pacific Sutera Hotel. While this option may take slightly longer, it offers an authentic local experience and is a great way to immerse yourself in the vibrant atmosphere of Kota Kinabalu. No matter which transportation option you choose, reaching The Pacific Sutera Hotel from the nearest airport is a straightforward and convenient process. With its prime location in the Central Business District, the hotel is easily accessible, allowing you to start your stay in Kota Kinabalu with ease and comfort.

Explore the Vibrant Surroundings of The Pacific Sutera Hotel

Nestled in the heart of Kota Kinabalu, The Pacific Sutera Hotel offers easy access to a range of exciting landmarks and attractions. Just a short distance away, you'll find Poring Hot Springs, a natural wonderland known for its therapeutic hot springs and beautiful landscapes. Immerse yourself in the soothing waters and indulge in a rejuvenating experience amidst the lush greenery. For those seeking cultural exploration, the majestic Kota Kinabalu City Mosque is a must-visit. With its stunning architecture and serene ambiance, this mosque is a symbol of religious harmony in Malaysia. Take a moment to admire the intricate details and enjoy the tranquility that surrounds this magnificent landmark. Adventure enthusiasts will be delighted to discover Mamutik Island, a tropical paradise just a boat ride away from the hotel. Dive into crystal-clear waters, explore vibrant coral reefs, and soak up the sun on pristine white sandy beaches. The island offers a range of water activities, from snorkeling to kayaking, ensuring an unforgettable experience for all. History buffs can delve into the rich heritage of Sabah at the Sabah State Museum. Discover fascinating exhibits that showcase the cultural diversity and natural history of the region. Nearby, the Signal Hill Observatory Platform offers panoramic views of the city and its surroundings, providing a perfect spot for stunning sunset vistas. For a taste of local culture and flavors, head to the Filipino Market Kota Kinabalu. This bustling market is a treasure trove of handicrafts, souvenirs, and delicious street food. Immerse yourself in the lively atmosphere, haggle for bargains, and savor the authentic flavors of Sabah. Jesselton Point is another nearby attraction, serving as a gateway to breathtaking island adventures. Catch a boat here and explore the beautiful marine life and stunning coral reefs of the Tunku Abdul Rahman Marine Park. Take a step back in time at the Atkinson Clock Tower, a historic landmark that stands as a reminder of Kota Kinabalu's colonial past. The tower offers panoramic views of the city and is a popular spot for photography enthusiasts. Nature lovers can escape the bustling city at the Kota Kinabalu Wetland Centre, a tranquil sanctuary teeming with diverse bird species and lush vegetation. Embark on a leisurely stroll along the wooden boardwalks and immerse yourself in the beauty of this unique wetland ecosystem. Last but not least, don't miss the iconic Marlin Statue, a symbol of Kota Kinabalu's fishing heritage. Located near the hotel, this statue is a popular spot for photo opportunities and a great starting point for exploring the city. With its prime location, The Pacific Sutera Hotel offers a gateway to a world of adventure, culture, and natural beauty. Whether you're seeking relaxation, exploration, or a taste of local life, the hotel's surrounding landmarks and attractions have something for everyone.

Convenient Access to Public Transport Stations near The Pacific Sutera Hotel

The Pacific Sutera Hotel in Kota Kinabalu, Malaysia, offers guests easy access to several nearby public transport stations, including the South Bus Terminal and the North Bus Terminal. These stations provide convenient options for exploring the city and its surrounding areas. Located just a short distance from the hotel, the South Bus Terminal serves as a major transportation hub for buses traveling to various destinations within Kota Kinabalu and beyond. From here, guests can easily access popular attractions such as the Kota Kinabalu City Mosque, Signal Hill Observatory Platform, and the Sabah State Museum. The North Bus Terminal, also situated nearby, offers additional transportation options for guests looking to explore the northern part of Kota Kinabalu. This terminal provides access to destinations such as the Kota Kinabalu International Airport, the Upside Down House, and the Lok Kawi Wildlife Park. Whether you're planning to explore the city or venture further afield, the public transport stations near The Pacific Sutera Hotel provide a convenient and efficient way to navigate Kota Kinabalu and its surrounding areas.

A Culinary Journey in Kota Kinabalu

When it comes to dining options, The Pacific Sutera Hotel's location in Kota Kinabalu offers a plethora of choices that will satisfy every palate. Just a short distance away, you'll find Guan's Kopitiam Gaya Street, a local favorite known for its traditional Malaysian breakfast and aromatic coffee. For those craving a taste of the local laksa, Yee Fung Laksa is a must-visit, serving up a bowl of rich and flavorful broth that will leave you wanting more. Kedai Kopi Wan Wan is another popular spot, offering a variety of local dishes such as nasi lemak and roti canai. If you're in the mood for some finger-licking good fried chicken, Borenos Fried Chicken in Asia City is the place to be. For a taste of Hainanese cuisine, Yii Siang Hainan Ngiu Chap is highly recommended, serving tender beef noodles in a flavorful broth. If you're a fan of Indian cuisine, Krishna Fish Head Curry Restaurant is a must-try, serving authentic and aromatic fish head curry. After a satisfying meal, take a stroll along KK Waterfront and indulge in the vibrant atmosphere and waterfront views. For a unique dining experience, head to CHUBS, a trendy restaurant offering a fusion of Asian and Western flavors. If you're in the mood for hotpot, Seoul Garden HotPot Suria Sabah is the place to be, where you can enjoy a wide array of fresh ingredients in a cozy setting. Last but not least, Shoney's Dining & Bar is the perfect spot to unwind and enjoy a refreshing cocktail or two. With such a diverse range of dining options just a stone's throw away, The Pacific Sutera Hotel ensures that your culinary journey in Kota Kinabalu will be nothing short of delightful.

Shop 'til you drop in Kota Kinabalu

The Pacific Sutera Hotel is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just a short distance away, you'll find the bustling Asia City Complex, offering a wide range of retail outlets and eateries to explore. For those looking for unique stationery and gifts, Salt x Paper Stationery & Gifts is a must-visit, while book lovers can indulge in a treasure trove of literature at Iwase Books and Borneo Books II. KK Times Square and KK Plaza are perfect destinations for fashion enthusiasts, with a variety of trendy boutiques and stores. If you're in the mood for some local flavor, head to Gaya Shop Lot and the Filipino Market Sabah, where you can browse through an assortment of traditional handicrafts, souvenirs, and local delicacies. After a long day of shopping, treat yourself to a relaxing session of Japanese Shiatsu & Reflexology or drop off your laundry at Mega Laundry - Kampung Air to freshen up your wardrobe. With so many shopping landmarks in close proximity, The Pacific Sutera Hotel is the ideal base for a retail therapy getaway in Kota Kinabalu.

Luxury at an Affordable Price: The Pacific Sutera Hotel

Experience the epitome of luxury without breaking the bank at The Pacific Sutera Hotel in Kota Kinabalu, Malaysia. With an average room price of just $116, this stunning hotel offers exceptional value for money compared to the average price of a hotel room in the city, which stands at $54. Nestled amidst lush tropical gardens and overlooking the sparkling South China Sea, The Pacific Sutera Hotel provides a haven of tranquility and indulgence. Immerse yourself in the opulence of spacious and elegantly appointed rooms, featuring modern amenities and breathtaking views. Whether you choose a deluxe room or a luxurious suite, you can expect a comfortable and unforgettable stay. Indulge in a wide array of world-class facilities and services that cater to your every need. Take a dip in the expansive swimming pool, unwind with a rejuvenating spa treatment, or savor delectable cuisines at the hotel's exquisite restaurants. With its unbeatable combination of affordability and luxury, The Pacific Sutera Hotel is the perfect choice for discerning travelers seeking an unforgettable experience in Kota Kinabalu.

Fabulous Service and Friendly Staff at The Pacific Sutera Hotel

The Pacific Sutera Hotel in Kota Kinabalu, Malaysia, has received rave reviews from its satisfied guests. With fabulous service and a staff that is known for being very friendly, this hotel is highly recommended by its guests. The hotel's workers are praised for their kindness and friendliness, making every guest feel welcome and well taken care of. The pool is a hit with kids, and the rooms are not only clean but also offer stunning views. The Pacific Sutera Hotel is known for its great facilities, including a buffet breakfast that is both delicious and extensive. Overall, guests have had a fantastic experience at this hotel, thanks to its friendly staff, excellent service, and top-notch amenities.

An Oasis of Luxury and Exceptional Service

The Pacific Sutera Hotel in Kota Kinabalu, Malaysia, has garnered an impressive overall rating of 8.6 from satisfied guests. This luxurious hotel offers an experience that combines world-class facilities, impeccable cleanliness, and a prime location, ensuring an unforgettable stay for every traveler. One of the standout features of The Pacific Sutera Hotel is its exceptional staff performance, which has earned it a remarkable rating of 8.6. The dedicated and friendly staff go above and beyond to ensure that guests feel welcomed and well taken care of throughout their stay. From the moment you step into the hotel, you will be greeted with warm smiles and a genuine desire to make your experience truly memorable. Whether you need assistance with booking tours, arranging transportation, or simply seeking recommendations for local attractions, the knowledgeable staff are always ready to assist, providing a level of service that exceeds expectations. Another highlight of this hotel is its outstanding facilities, which have received a rating of 8.8. The Pacific Sutera Hotel offers a wide range of amenities that cater to the needs of both leisure and business travelers. The expansive swimming pool, complete with sun loungers and a poolside bar, provides the perfect setting for relaxation and rejuvenation. For those looking to stay active, the hotel boasts a modern fitness center equipped with state-of-the-art equipment. Additionally, the hotel offers a variety of dining options, ensuring that every palate is satisfied. From exquisite international cuisines to local delicacies, guests can indulge in a culinary journey that will tantalize their taste buds. With its exceptional staff performance, top-notch facilities, and prime location, The Pacific Sutera Hotel is a true oasis of luxury in Kota Kinabalu. Whether you are visiting for business or pleasure, this hotel promises a memorable experience that will leave you wanting to return again and again.

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Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Swimming Pool

286 mentions

Breakfast

212 mentions

View

106 mentions

Food & Dining

101 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Korean
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Badminton court
  • Billiards
  • Boating
  • Body scrub
  • Bowling alley
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Private beach
  • Pub crawl
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Squash court
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shoeshine kit
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Whirlpool bathtub
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
  • Buffet
Restaurants on site
Cafe Boleh
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Silk Garden
  • Cuisine: Asian, Chinese

Location

1 Sutera Harbour Boulevard, Sutera Harbour, Central Business District, Kota Kinabalu, Malaysia, 88100
Excellent
Location

8.8

Airports
  • Kota Kinabalu International Airport (BKI)
    4.8 km
  • Labuan Airport (LBU)
    116.4 km
Public transportation
  • South Bus Terminal
    1.5 km
  • Tanjung Aru Railway Station
    2.1 km
Hospital or clinic
  • Gleneagles Kota Kinabalu
    890 m
Shopping
  • Gaya Street Sunday Market
    2.9 km
Convenience store
  • 7 Eleven
    780 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Sabah State Museum
    1.8 km
  • Mamutik Island
    2.2 km
  • Night Market
    2.4 km
  • Gaya Street Sunday Market
    2.9 km
  • Kota Kinabalu City Mosque
    3.2 km
  • Signal Hill Observatory Platform
    3.4 km
  • Manukan Island
    6.3 km
  • Tunku Abdul Rahman Marine Park
    6.4 km
  • Sapi Island
    7.2 km
  • Poring Hot Springs
    16.9 km
Nearby landmarks
  • Sutera Harbour Golf & Country Club
    420 m
  • The Golf Academy Borneo
    420 m
  • Double Six Memorial Park
    660 m
  • Stone boardwalk sunset viewpoint
    770 m
  • Habour City car park
    850 m
  • Gleneagles Kota Kinabalu
    890 m
  • Riverson The Walk
    920 m
  • Borneo Trading Post
    1.2 km
  • Imago Shopping Mall
    1.2 km
  • Sunny Supermarket
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • To all non-Malaysian residents that booking Family Escapade at The Pacific (Residence of Malaysia Only) rate will be subject to a penalty surcharge of RM 250.00 nett per room per night (stay period: now till 30 September 2024) and RM 255.00 nett per room per night (stay period: 1 October 2024 till 31 March 2025). Upon check-in, guests will be required to present their Malaysia Resident ID/PR to confirm their rate entitlement.
  • The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused.
    The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.
  • A valid ID is required upon check-in for verification of domestic residents booking at domestic rates. Guests may be required to pay full prevailing rate upon failure to do so.
  • The property requires a refundable security deposit of MYR 200 per room per night upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee40 MYR
  • Distance from city center3 km
  • Travel time to airport (minutes)10
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges4
  • Number of floors12
  • Number of restaurants3
  • Number of rooms 497
  • Room voltage200
  • Year property opened1999
Parking
  • Daily parking fee0 MYR

Property announcements

Compulsory New Year’s Eve Non-Stop Mega Party on 31st December 2024 was MYR 299.00 nett (Adult) & MYR 99.00 nett (Child).
2 (two) tickets of New Year’s Non-Stop Mega Party included per room purchase for all room packages on 31st December 2024.
Additional pax/person will be chargeable at MYR 299.00 nett per adult & MYR 99.00 nett per child aged 7 to 12 years old whereby guests will pay direct to hotel upon check-in.

Reviews of The Pacific Sutera Hotel from real guests

Provided by verified guests of

Agoda logo
Facilities8.9
Location8.8
Cleanliness8.7
Service8.6
Room comfort and quality8.4
Value for money8.4
High score for Kota Kinabalu
Rating
9+ Exceptional (3,065)
8-9 Excellent (1,531)
7-8 Very Good (1,648)
6-7 Good (593)
<6 Below Expectation (637)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 7,474 verified guest comments
12345
10.0
Exceptional
Liew from Malaysia
Couple
Deluxe Golf View
Stayed 2 nights in March 2024

Exceeded all expectations”

The room itself was spacious, clean, and thoughtfully designed, with all the necessary amenities provided. The bed was incredibly comfortable, guaranteeing a restful night's sleep after a day of exploring the city. I especially appreciated the attention to detail in the room decor, which added to the overall ambiance. One of the highlights of my stay was undoubtedly the complimentary breakfast served at The Pacific Sutera Hotel. From traditional dishes to continental options, there was something to suit every palate. The quality and variety of food exceeded my expectations, and it was a delightful way to start each day of my stay.

Reviewed April 07, 2024

Dear Liew, Thank you for taking the time to share a review. It has been our pleasure to make your stay very comfortable, and I am delighted to know that we have manage to achieve it . The team is indeed proud to have had the opportunity to serve you and show you their true hospitality. We look forward to welcoming you back with us again should your travel visit brings you back to Kota Kinabalu, Sabah! Sincerely, Gerry D Cruz General Manager

Responded April 07, 2024
The Pacific Sutera Hotel
10.0
Exceptional
Surina from Brunei Darussalam
Family with young children
Deluxe Golf View
Stayed 2 nights in May 2024

Fantastic!”

We stayed over the weekend and it was the most relaxing and enjoyable weekend retreat we ever had!. Pros:- 1) Spacious room & bathroom! 2) The check-in and check-out was fast. 3) Very friendly staffs 4) Variety breakfast selections. 5) The swimming pool was spacious! 6) So many entertainments for kids at the poolside. 7) Free shuttle bus provided to go back and forth between Pacific Sutera and Magellan Sutera hotel. 8) You can use all the amenities at both hotels if you are a check-in guest. 9) Fast services provided when we asked for extra towels for our room (within 15min). Cons:- 1) Some of the chairs at the restaurant (outside area) have bird poops on them due to open area. 2) There was also bird poop on the chair at the lobby area. We had a great stay and we will definitely come back again. My daughter had a great time and wishing to come back soon!

Reviewed May 22, 2024

Dear Surina, We deeply appreciate the wonderful praise for our offerings, spanning from the excellent environment experiences, culinary offerings to our 5 star service & facilities These heart-warming commendations align perfectly with our goal – to provide our guests with a more meaningful and profoundly relaxing holiday experience. Your comments reaffirm our commitment to delivering an exceptional vacation experience. It's truly rewarding to see our efforts reflected in feedback as lovely as yours. Thank you once again for The Pacific Sutera Hotel and for taking the time to share your experience. Until your next visit, take care and have wonderful days ahead! Sincerely, Gerry D Cruz General Manager

Responded May 23, 2024
The Pacific Sutera Hotel
10.0
Exceptional
Lee from Singapore
Solo traveler
Deluxe Sea View
Stayed 1 night in April 2023

Hidden gem, top security”

My second time staying here and I will be happy to keep coming back. Why do I like staying here compared to the popular chain hotels closer to the city? Because it's in a quiet enclave away from the crowds in the city, has a very nice expansive resort feel, has an excellent view of the sea and yacht club, and the grounds are very secure with actual police personnel (not just security guards). This trip also, I was trying to have a relaxing getaway but I forgot it was public holiday so was full of noisy families/kids :( When I checked into my room, I found the noise from the 3 kids next door (connecting room) intolerable so I went down to ask for a room change. They were super short staffed and everything took ages (I kid you not! To get my luggage from the old room to the new one took 1hr 10mins omg).. but the check-in staff was so sweet to upgrade me to a suite. It was a fantastic suite, very huge and not noisy (no connecting rooms, thank God). Only noise was from the disco or club downstairs, at night. Overall service is top-notch, Sabahans are very polite and the service is remarkable. Last time I stayed also, the breakfast buffet was brilliant, with vast options. Would totally recommend!

Reviewed May 02, 2023

Dear Lee, Thank you for staying with us and taking the time to review your recent visit at The Pacific Hotel, Sutera Harbour Resort We appreciate the opportunity you have given us to be of service, and I am sure the entire team enjoyed attending to your needs as much as you enjoyed being here. We will sure look into improvements on your feedback's shared for further improvements. Thank you again for staying with us, and we look forward to welcoming you back soon. Sincerely, Gerry D'Cruz General Manager

Responded May 08, 2023
The Pacific Sutera Hotel
10.0
Exceptional
Visheu from Malaysia
Family with young children
Deluxe Golf View
Stayed 1 night in February 2024

Best”

We had a fantastic stay at the Pacific sutera hotel with our young children. The property offered excellent value for money, with spacious rooms and stunning views. The cleanliness of the hotel top-notch, and the staff provided exceptional service throughout our stay. The facilities were outstanding, providing ample amenities for both adult n children. We were impressed with the availability of hot water and the overall comfort of the rooms. We highly recommend the Pacific sutera hotel for families looking for a memorable and enjoyable stay.

Reviewed February 15, 2024

Dear Visheu, Thank you for taking the time to share your feedback about your recent stay at the Pacific Sutera Hotel, Sutera Harbour Resort. We are delighted to hear that you had such a positive experience, and we appreciate your kind words. Your positive feedback is truly appreciated, and it motivates us to continue providing exceptional service and experiences for all our guests. We look forward to welcoming you back in the future. Kind regards, Gerry D Cruz General Manager

Responded February 15, 2024
The Pacific Sutera Hotel
10.0
Exceptional
Cecily from Malaysia
Family with young children
Stayed 1 night in February 2023

Will come again”

We had a wonderful time at this property. The location was perfect and the staff were friendly and helpful. The facilities were exceptional, especially the pool which was clean and well-maintained. The breakfast was delicious and had a good variety of options. Housekeeping did an excellent job keeping our room clean and comfortable. The hotel also provided easy transport options. We highly recommend this property and think it provides great value for money.

Reviewed October 04, 2023

Dear Cecily, Thank you for your unwavering support and your comprehensive feedback on your visit to The Pacific Sutera Hotel. We greatly value your insights into our service and offerings. We are delighted to hear your positive remarks about our team members. Your recognition of their efforts is truly appreciated, and we will make sure to share your kind words with them and these positive recognition is a tremendous source of inspiration to our exemplary staffs and I thank you for your kind comments. The team undoubtedly is what makes our hotel and we are extremely proud that we could all contribute to your visit and make it memorable one. We are already looking forward to your next stay and extending our warm hospitality once again. Thank you for your continued support and trust in us. Sincerely, Gerry D’Cruz General Manager

Responded October 04, 2023
The Pacific Sutera Hotel
12345
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