The Jerai Hotel Alor Setar

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lot 134 - 141 Jalan Sultan Badlishah, Alor Setar City Center, Alor Setar, Malaysia, 05000

Highlights

Highly reviewed check-in/out

- Hassle-free and smooth check-in and check-out appears in multiple stay...

Highly rated by business travelers

- Good option for short business trips or layovers due to central locati...

Ideal location

- Walking distance to Pekan Rabu, Aman Central, Dataran Alor Setar, Zahi...

Tempat yang selesa dan strategik dekat dengan kemudahan awam
Top value

- Many guests say the hotel offers good value for money given the centra...

Harga yg sgt murah, selesa & bersih
Professional guest services

- Welcome drinks, cold towels and cookies on arrival receive praise, and...

Good breakfast, comfortable room and very welcoming staff

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Airport transfer

Luggage storage

Breakfast

Room service

This property is in high demand!

Booked 8 times in last 24 hr

  • This is my hotel of choice whenever I come to Alor Setar.
    BADARUL Z.
    Malaysia
  • Easy parking.
    Megat
    Malaysia
  • Will definitely stay at Jerai whenever I visit my hometown.
    Adnan
    Malaysia
  • They provide an escalator for old people who use wheelchair.
    EDA Z.
    Malaysia
  • The services and staff are nice and very helpful.
    Mohamad H.
    Malaysia
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Nearest transportation options

•

Alor Setar Railway Station is within 0.65 km

See map

9.0Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 152 places in walking distance!

Parking
FREE

Walkable places

  • Sultan Abdul Halim Mu'Adzam Shah Gallery
    210 m
  • Yellow Palace
    310 m
  • Muzium Di Raja
    360 m
  • City Plaza Alor Setar Shopping Mall
    370 m
  • Balai Nobat
    390 m
  • Pekan Rabu Complex
    540 m
  • Aman Central
    560 m
  • Menara Alor Setar Tower
    690 m
  • Rumah Kelahiran Mahathir
    1.1 km
  • Kedah State Museum
    1.7 km

Closest landmarks

  • Poliklinik Pakar Perubatan Alor Setar
    40 m
  • AmBank @ Jalan Kota
    140 m
  • Pathlab
    150 m
  • Public Bank @ Alor Malai
    230 m
  • We Care Pharmacy
    230 m

Good to know

Value for money8.4
Location rating9.0
Nearest airportSultan Abdul Halim Airport (AOR)
Distance to airport9.3 km

Select your room

1/18

Superior Room

16 m²/172 ft²
Max 3 adults
2 single beds
City view
1/15

Deluxe Suite

27 m²/291 ft²
Max 2 adults
1 double bed and 1 sofa bed
1/8

Family Room With Shower

32 m²/344 ft²
Max 4 adults
2 single beds / 1 double bed
Fits groups

8.8

Excellent

Room comfort
2 bathrooms
1/8

Superior Twin

16 m²/172 ft²
Max 2 adults
2 single beds
Preferred by Couples

8.4

Excellent

Room comfort
City view
1/7

Deluxe King

22 m²/237 ft²
Max 2 adults
1 double bed

9.5

Exceptional

Room comfort
1/7

Superior Room

Max 3 adults
1/4

Junior Suite

25 m²/269 ft²
Max 2 adults
1 sofa bed and 1 double bed

8.4

Excellent

Room comfort
1/6

Superior Twin

Max 3 adults
City view
1/4

Deluxe King Room

Max 3 adults
1 king bed
1/1

Junior Suite

25 m²/269 ft²
Max 3 adults
1 double bed

About us

Perched on a hill with sweeping city and paddy-field views, The Jerai Hotel Alor Setar offers two travelers a rooftop infinity pool, sunrise sky terrace, heritage-inspired design, vibrant Kedah dining, and easy access to landmarks. In Alor Setar city centre, within walking distance of Aman Central, City Plaza, Zahir Mosque, the Paddy Museum and local markets. Air-conditioned rooms include free Wi‑Fi, in-room safes and showers with toiletries; some rooms offer city views (view not guaranteed). On-site: gourmet restaurant, coffee shop and room service. Concierge available to assist two travelers with sightseeing, dining and transport. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Frequently asked questions

Yes, there is an elevator at The Jerai Hotel Alor Setar.

Yes, The Jerai Hotel Alor Setar has a designated smoking area.

Yes, The Jerai Hotel Alor Setar offers luggage storage.

Yes, The Jerai Hotel Alor Setar offers laundry service.

Yes, The Jerai Hotel Alor Setar offers a breakfast buffet option.

Yes, The Jerai Hotel Alor Setar has meeting and banquet facilities.

Yes, The Jerai Hotel Alor Setar has facilities for disabled guests.

Yes, The Jerai Hotel Alor Setar has 1 onsite restaurant.

Yes, air conditioning is available in all rooms at The Jerai Hotel Alor Setar.

Yes, The Jerai Hotel Alor Setar offers an airport transfer service.

Yes, The Jerai Hotel Alor Setar provides taxi service.

Yes, The Jerai Hotel Alor Setar has a business center.

The Jerai Hotel Alor Setar is about 0.56 km from Aman Central.

It is about 9.27 km from Sultan Abdul Halim Airport to The Jerai Hotel Alor Setar.

Yes, the front desk at The Jerai Hotel Alor Setar is open 24 hours.

Yes, The Jerai Hotel Alor Setar provides daily housekeeping.

Yes, there is free Wi-Fi in all rooms at The Jerai Hotel Alor Setar.

Yes, The Jerai Hotel Alor Setar is 100% non-smoking.

Check-in is from 03:00 PM to 11:59 PM, and check-out is at 12:00 PM.

Yes, The Jerai Hotel Alor Setar has free onsite parking.

It is about 9.27 km from Sultan Abdul Halim Airport to The Jerai Hotel Alor Setar.

Yes, The Jerai Hotel Alor Setar provides room service.

The Jerai Hotel Alor Setar is about 0.65 km from Alor Setar Railway Station.

Yes, The Jerai Hotel Alor Setar provides safety deposit boxes.

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More about The Jerai Hotel Alor Setar

More about The Jerai Hotel Alor Setar

The The Jerai Hotel Alor Setar in Alor Setar: Everything travelers should know

Experience a seamless blend of comfort and convenience at The Jerai Hotel Alor Setar, a welcoming retreat perfectly positioned for those exploring the cultural charm of Alor Setar. Whether you are visiting for a productive business trip or a relaxing getaway with your loved ones, this property offers a refined atmosphere that ensures every guest feels right at home. With 96 well appointed rooms available to choose from, there is plenty of space for everyone to unwind in style after a day of sightseeing or meetings. Families will find the stay particularly inviting thanks to a generous child policy that allows children between the ages of 2 to 11 to stay free of charge, making it an ideal choice for parents seeking value without compromising on quality. When you book on Agoda, you can secure your stay with ease and discover why this hotel is a preferred destination for visitors to the region. From the warm hospitality to the thoughtful room layouts, The Jerai Hotel Alor Setar provides everything needed for a memorable visit. Explore the best deals available on Agoda and prepare yourself for a stay where modern convenience meets the authentic spirit of Kedah.

The The Jerai Hotel Alor Setar in Alor Setar: Everything travelers should know

Experience a seamless blend of comfort and convenience at The Jerai Hotel Alor Setar, a welcoming retreat perfectly positioned for those exploring the charm of Alor Setar. Whether you are visiting for a productive business trip or a relaxing getaway with your loved ones, this 3.0 star property offers a warm atmosphere that makes every guest feel right at home. With 96 well appointed rooms available to choose from, there is plenty of space to unwind after a day of sightseeing or meetings. Families will find the stay particularly inviting, as the hotel maintains a generous child policy that allows children between the ages of 2 to 11 to stay free of charge. This commitment to family friendly hospitality makes it a top choice for parents seeking a stress free travel experience. When you are ready to plan your visit, you can easily find the best rates and secure your room by booking on Agoda. From the friendly service to the strategic location, The Jerai Hotel Alor Setar ensures that your time in the city is both memorable and relaxing. Discover the best of Kedah and enjoy a restful stay by choosing one of the many options available on Agoda today.

Check-in and Check-out at The Jerai Hotel Alor Setar: Key timings for your stay

Planning your arrival at The Jerai Hotel Alor Setar is simple to ensure a smooth start to your visit in Alor Setar. Guests can check in starting from 03:00 PM, allowing the team to prepare your room for a comfortable stay. When it is time to bid farewell, the check out time is 12:00 PM. While these standard timings help maintain the high service quality of the property, we recommend contacting the front desk directly if you have specific requests regarding early arrivals or late departures. Following these schedules ensures that every guest enjoys a seamless transition and a well organized experience from the moment they enter the lobby until they depart.

Amenities at The Jerai Hotel Alor Setar: Everything you need for a comfortable stay

The Jerai Hotel Alor Setar provides a comprehensive suite of convenience facilities designed to streamline your visit to Alor Setar. Guests can stay connected effortlessly with free wi-fi in all rooms and reliable wi-fi in public areas. To ensure a worry-free experience, the hotel offers secure safety deposit boxes and luggage storage for your valuables and bags. Daily housekeeping keeps your living space pristine, while professional laundry service and attentive room service allow you to relax and unwind without stress. For those who require it, a designated smoking area is available to maintain a fresh environment for all visitors. By integrating these essential services, The Jerai Hotel Alor Setar ensures that every practical detail of your trip is handled with care, allowing you to focus entirely on enjoying your time in the city.

Getting Around from The Jerai Hotel Alor Setar: Making your journey as easy as possible

Seamless travel is a priority at The Jerai Hotel Alor Setar, where a comprehensive range of transport facilities ensures your visit to Alor Setar is completely stress free. Guests arriving by air can take advantage of the convenient airport transfer service to reach the property quickly and comfortably. For those who prefer to drive, the hotel provides a dedicated car park onsite, offering the added benefit of being free of charge for all guests. If you wish to explore the local sights or attend business meetings across the city, a reliable taxi service is readily available to get you to your destination without any hassle. Whether you are landing at the airport or navigating the streets of the city in your own vehicle, these thoughtful transport options make every transition smooth and efficient throughout your entire stay.

Rooms at The Jerai Hotel Alor Setar: A closer look at what is included

Every guest room at The Jerai Hotel Alor Setar is thoughtfully equipped to ensure a seamless stay in Alor Setar. To keep you cool and relaxed, each space features powerful air conditioning and a television with satellite/cable tv for your entertainment. Refreshments are always within reach thanks to the mini bar, a coffee/tea maker with complimentary instant coffee, and complimentary bottled water. The bathrooms are designed for total comfort, providing plush towels, soft bathrobes, a hair dryer, and a full set of toiletries. Whether you are visiting for business or leisure, these carefully selected facilities at The Jerai Hotel Alor Setar provide the perfect balance of convenience and luxury. From the morning brew to the evening wind down, every detail is handled so you can focus on enjoying your trip without worrying about the essentials.

Dining at The Jerai Hotel Alor Setar: Your options for every meal of the day

Culinary satisfaction is a priority at The Jerai Hotel Alor Setar, where guests can enjoy a range of convenient on-site eating options in Alor Setar. The hotel features a dedicated halal restaurant and a cozy coffee shop, providing the perfect settings for everything from casual drinks to hearty meals. For those who prefer a slower start to their morning, breakfast is available through both a breakfast buffet and a continental breakfast. If you wish to relax in the privacy of your own space, comprehensive room service is available to deliver your favorite dishes directly to your door. These dining facilities are complemented by daily housekeeping to ensure your environment remains pristine while you indulge in the local flavors. Whether you are seeking a quick caffeine fix or a full dining experience, the facilities at The Jerai Hotel Alor Setar are designed to cater to every palate and preference throughout your entire visit.

Room Types at The Jerai Hotel Alor Setar: Finding the perfect fit for your trip

Experience a tailored stay at The Jerai Hotel Alor Setar with a selection of accommodations designed to meet every traveler's needs in Alor Setar. Solo travelers or couples can choose from the 16 square meter Superior Twin with 2 Single Beds, the 22 square meter Deluxe King with 1 Double Bed, or the 25 square meter Junior Suite featuring 1 Double Bed or 1 Sofa Bed. Those seeking extra space will appreciate the 27 square meter Deluxe Suite with 1 Double Bed or 1 Sofa Bed, while groups can relax in the spacious 32 square meter Family Room With Shower, which provides 1 Double Bed and 2 Single Beds. Booking these specific room types on Agoda ensures travelers secure the best prices and a hassle-free experience from start to finish. Whether you require a compact retreat or a large family layout, these options provide the ideal balance of comfort and space for your visit.

Exploring Alor Setar City Center: What is within easy reach of the hotel

Guests staying at The Jerai Hotel Alor Setar are perfectly positioned to immerse themselves in the cultural heart of Alor Setar. The city center is a vibrant hub where traditional charm meets modern convenience, offering a wealth of experiences just moments away. Visitors can explore iconic landmarks, including the striking Alor Setar Tower and the historic Zahir Mosque, which showcase the region's architectural heritage. For those seeking retail therapy, the area features several bustling shopping malls and local markets filled with authentic crafts. The culinary scene is equally diverse, with numerous eateries serving traditional Kedah delicacies and international flavors. With excellent transport links and easy access to public transit, navigating the city is effortless. Whether you are visiting for business or leisure, the central location of The Jerai Hotel Alor Setar ensures that the best entertainment options and sightseeing spots in Alor Setar are always within easy reach.

Getting to The Jerai Hotel Alor Setar: How to get here from the airport

Arriving at The Jerai Hotel Alor Setar is a quick and seamless process for travelers landing at Sultan Abdul Halim Airport. Located just 9.0 km away, the journey into Alor Setar city center is brief and straightforward. Guests can easily choose from several convenient transport options, including taxis and ride-sharing services available directly from the terminal. For those preferring other methods, local buses provide an alternative way to reach the heart of the city. Depending on the traffic, the travel time is typically very short, ensuring you can settle into your room without delay. The proximity of the airport makes The Jerai Hotel Alor Setar an ideal choice for those seeking a stress-free transition from their flight to a comfortable stay. Whether you are visiting for business or leisure, the ease of access from the airport ensures your trip begins on a relaxing note.

Landmarks near The Jerai Hotel Alor Setar: Your guide to local highlights

Guests staying at The Jerai Hotel Alor Setar are perfectly positioned to explore the rich cultural heritage and iconic architecture of Alor Setar. You can start your journey at the towering Menara Alor Setar Tower or admire the stunning design of the Zahir Mosque. History enthusiasts will appreciate the proximity to the Kedah State Museum, Muzium Di Raja, and the Sultan Abdul Halim Mu'Adzam Shah Gallery. For a deeper look into local life and legacy, visit the Kedah Paddy Museum, Rumah Merdeka, and the Rumah Kelahiran Mahathir. A stroll through the city also reveals the spiritual serenity of Wat Nikrodharam and the timeless charm of The Big Clock Tower. With these 10 diverse attractions just a short distance away, The Jerai Hotel Alor Setar serves as an ideal base for those wanting to experience the very best of the region's royal and traditional landmarks.

Public Transport near The Jerai Hotel Alor Setar: Your guide to local transport connections

Exploring the heart of Alor Setar is effortless thanks to the strategic transport links available near The Jerai Hotel Alor Setar. Guests can enjoy seamless travel across the region by utilizing the Alor Setar Railway Station, which serves as the primary gateway for those arriving by train or planning excursions to neighboring cities. This proximity ensures that whether you are arriving for a business trip or a leisure getaway, your transition from the platform to the comfort of your room is quick and uncomplicated. By placing the Alor Setar Railway Station within easy reach, The Jerai Hotel Alor Setar stands out as an ideal choice for independent travelers who prefer the efficiency of rail travel over renting a private vehicle. This convenient connection allows you to experience the authentic charm of the city while maintaining the flexibility to venture further into the scenic landscapes of Kedah with minimal stress and maximum ease.

Dining Near The Jerai Hotel Alor Setar: Your guide to local dining options

Guests staying at The Jerai Hotel Alor Setar are perfectly positioned to explore the rich culinary landscape of Alor Setar. Start your morning with a visit to Alor Setar Breakfast Station or enjoy a hearty meal at Nasi Lemak Haji Ali and Restoran Nasi Lemak Royale @Alor Setar. For those craving bold flavors, Nasi Kandar Yasmeen (Jalan Stadium), Nasi Arab Puji, and Restoran Gulai 7 Kawah offer authentic regional specialties. If you prefer something lighter or more unique, try the savory dishes at Iman Koeyteow Kerang, Mee Sham Pantai Johor, or the creative bites at Roti Canai Celaru. For a relaxed atmosphere, Kafe Adik Abang provides a wonderful spot to unwind. With 10 distinct dining choices just a short distance away, The Jerai Hotel Alor Setar ensures that every meal is an adventure in taste, blending traditional Malaysian staples with local favorites that showcase the true spirit of the city.

Shopping Near The Jerai Hotel Alor Setar: Malls and markets within easy reach

Guests staying at The Jerai Hotel Alor Setar are perfectly positioned to explore the diverse retail landscape of Alor Setar. For those seeking modern conveniences, the area boasts premier destinations like Aman Central, Alor Star Mall, and Star Parade, alongside the extensive offerings at AEON Big Alor Setar Mall and City Plaza Alor Setar Shopping Mall. If you prefer a more traditional experience, the local culture comes alive at Pekan Rabu Complex and Kompleks Pekan Rabu, where authentic crafts and regional goods are found. Visitors can also venture to Sentosa Plaza for additional shopping needs or visit Ladang Madu Kelulut Ori Dukun Jaya for unique local honey products. Whether you are hunting for high street fashion in the city's largest malls or searching for artisanal treasures in the bustling markets, the strategic location of The Jerai Hotel Alor Setar ensures that every shopping preference is catered to within a short distance.

Room Prices at The Jerai Hotel Alor Setar: Is it a good deal in Alor Setar?

Finding a balance between quality and cost is easy when booking a stay at The Jerai Hotel Alor Setar, where room rates are designed to be highly accessible. Guests can expect to pay an average price between $26 and $50 per night, making it an exceptionally budget friendly choice for any traveler. When compared to the broader market in Alor Setar, where the average hotel room typically costs between $51 and $75, this property offers significant savings without compromising on the experience. By choosing The Jerai Hotel Alor Setar, you are securing a rate that is well below the city average, allowing you to allocate more of your travel budget toward exploring the local culture and cuisine while enjoying a comfortable and affordable place to rest.

Guest Reviews of The Jerai Hotel Alor Setar: What guests love about their stay

Visitors consistently praise The Jerai Hotel Alor Setar for providing a comfortable and welcoming experience in Alor Setar. Guests are particularly impressed by the friendly, helpful, and smiling staff who ensure a high standard of service throughout the stay. The breakfast is a major highlight, with many travelers loving the diverse breakfast choices available. Cleanliness is another standout feature, as guests frequently mention the clean rooms and well maintained facilities. Additionally, the hotel is highly regarded for its convenient location and the ease of parking, making it a practical choice for all visitors. Because of these great services and the overall positive atmosphere, many guests express that they would definitely choose to stay here again in the future.

What Guests Say About The Jerai Hotel Alor Setar: A closer look at the guest experience

Guest feedback highlights The Jerai Hotel Alor Setar as a highly rated choice in Alor Setar, earning an impressive 8.5 overall score. Visitors frequently praise the exceptional location with a 9.0 rating and the professional staff performance, which scored 8.7. The hotel is well regarded for its cleanliness and the value it provides, receiving scores of 8.3 and 8.4 respectively. While guests found the facilities satisfactory at 8.0, the experience is further rounded out by ratings for comfort and food and dining, both sitting at 6.8. These combined scores reflect a stay defined by convenience and helpful service, making The Jerai Hotel Alor Setar a reliable destination for those seeking a well positioned base with a dedicated team to ensure a pleasant visit.

Breakfast at The Jerai Hotel Alor Setar: What to expect in the morning

Start your morning with a flavorful experience at The Jerai Hotel Alor Setar, where the on-site restaurant breakfast offers a diverse selection to suit every palate. Guests can enjoy a hearty breakfast buffet featuring a blend of traditional Asian breakfast delicacies and classic breakfast continental options, ensuring a satisfying start to your exploration of Alor Setar. Whether you crave local flavors or international staples, the spread provides a convenient and delicious dining experience for all ages. These morning meals are available at an affordable rate of 28 MYR for adults and 18 MYR for children. With such a wide range of choices available in one place, you can fuel up for the day with ease and comfort before heading out.

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Amenities and facilities

Excellent8.0

Facilities

Languages spoken
  • English
  • Malay
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
Restaurants on site
Restaurant
  • Cuisine: Local, Malaysian
  • Menu: Buffet, A-la-carte

Location

Lot 134 - 141 Jalan Sultan Badlishah, Alor Setar City Center, Alor Setar, Malaysia, 05000

Excellent9.0

Location

Airports
  • Sultan Abdul Halim Airport (AOR)
    9.3 km
  • Langkawi International Airport (LGK)
    74.7 km
Public transportation
  • Alor Setar Railway Station
    650 m
  • Anak Bukit
    7.0 km
Hospital or clinic
  • Poliklinik Pakar Perubatan Alor Setar
    40 m
Shopping
  • Aman Central
    560 m
Convenience store
  • 7 Eleven
    240 m
Cash withdrawal
  • ATM
    20 m

What's nearby

Popular landmarks
  • Muzium Di Raja
    360 m
  • City Plaza Alor Setar Shopping Mall
    370 m
  • Zahir Mosque
    520 m
  • Pekan Rabu Complex
    540 m
  • Aman Central
    560 m
  • Menara Alor Setar Tower
    690 m
  • Rumah Kelahiran Mahathir
    1.1 km
  • Kedah State Museum
    1.7 km
  • Wat Nikrodharam
    2.4 km
  • Kedah Paddy Museum
    8.8 km
Nearby landmarks
  • Poliklinik Pakar Perubatan Alor Setar
    40 m
  • AmBank @ Jalan Kota
    140 m
  • Pathlab
    150 m
  • Sultan Abdul Halim Mu'Adzam Shah Gallery
    210 m
  • Public Bank @ Alor Malai
    230 m
  • We Care Pharmacy
    230 m
  • Klinik Ali
    240 m
  • Farmasi Mico
    250 m
  • Klinik Kesihatan UTC
    260 m
  • Kedah Medical Centre
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:00
  • Reception open until: 00:00
  • Check-in until: 23:59
Getting around
  • Airport transfer fee: 120 MYR
Extras
  • Breakfast charge (unless included in room price): 28 MYR
The property
  • Number of floors: 9
  • Number of rooms : 96
  • Number of restaurants: 1

Reviews of The Jerai Hotel Alor Setar from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.2
  • 10
  • 10
  • 10
  • 9.2
  • 9.6
  • 9.6
  • 10
  • 10
  • 6.0

Most recent

From 5,360 reviews

  • Cleanliness score 8.3 out of 10 and is a high score in Alor Setar
  • Facilities score 8 out of 10 and is a high score in Alor Setar
  • Location score 9 out of 10 and is a high score in Alor Setar
  • Room comfort and quality score 6.8 out of 10
  • Service score 8.7 out of 10 and is a high score in Alor Setar
  • Value for money score 8.4 out of 10 and is a high score in Alor Setar

What guests liked

Summarized by AI

Breakfast: Breakfast gets good feedback for taste, with buffet service, decent spread, local dishes, western choices, and well-liked coffee or sahur. (10 mentions)

Location: Central Alor Setar location puts Pekan Rabu, UTC, Dataran Alor Setar, Masjid Zahir, and Nasi Lemak Pak Deq behind Maybank within easy reach, while Aman Central and Menara Alor Setar are a short drive away. (8 mentions)

On-site Restaurant: On-site restaurant food gets praise for tasty meals, reasonable prices, and staff who still accept a late dinner order around 10:15pm. (8 mentions)

General Services: Friendly, helpful service stands out across reception and housekeeping, with welcoming staff, professional handling, and quick help during the stay. (8 mentions)

Value for Money: Room rates often feel worth the price, with several reviews calling the stay affordable or good value. (8 mentions)

Room Cleanliness: Clean and tidy rooms are a regular plus, with several reviews also calling the property well maintained. (8 mentions)

Guest Type

Show reviews that mention 

Location

Mentioned in 113 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Breakfast

Mentioned in 86 reviews
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80% Positive
sentiment-negative-indicator
19% Unfavourable

Cleanliness

Mentioned in 85 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Service

Mentioned in 77 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Value for money

Mentioned in 38 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Parking

Mentioned in 35 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Room comfort

Mentioned in 35 reviews
sentiment-positive-indicator
60% Positive
sentiment-negative-indicator
40% Unfavourable

Bathroom

Mentioned in 28 reviews
sentiment-positive-indicator
10% Positive
sentiment-negative-indicator
89% Unfavourable

Check in

Mentioned in 26 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
19% Unfavourable

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