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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Swiss Belinn Tunjungan offers a comfortable stay in Surabaya with free Wi-Fi, flat-screen TV, and an outdoor pool. Conveniently located near attractions, the hotel also provides complimentary parking and an in-house restaurant. Located in Surabaya Center, this property offers a vibrant neighborhood vibe with easy access to shopping malls, local markets, and cultural landmarks. The rooms provide air conditioning, a safety deposit box, complimentary Wi-Fi, a refreshing shower, and luxurious toiletries. Perfect for two travelers seeking comfort and convenience, Swiss Belinn Tunjungan is the ideal choice for your stay in Surabaya. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Surabaya
Check-in [24-hour]
Excellent room comfort & quality
Great Breakfast
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Spa
Swimming pool [outdoor]
Check-in/out [express]
Luggage storage
7 travelers have booked today.
Based on 2,533 verified reviews
9.4
9.4
8.9
8.8
8.7
8.4
Location rating score
There are 114 places in walking distance!
Value for money | 8.7 |
Distance to city center | 0 km |
Location rating | 9.4 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 14.0 km |
What dining options are available at Swiss Belinn Tunjungan?
Get started with Swiss Belinn Tunjungan's accessible cuisines and food options including International cuisine and Buffet in restaurant for you to take advantage of and pick from.
Does Swiss Belinn Tunjungan offer spa services?
You can benefit from your stay at Swiss Belinn Tunjungan far more by enjoying the benefits of the property's accessible spa services that are offered for all its guests to make your evening or night even better.
Is car parking available at Swiss Belinn Tunjungan?
Swiss Belinn Tunjungan offers car park onsite free of charge for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What kinds of facilities are offered for children at Swiss Belinn Tunjungan?
While on a trip with your family members, your kids can also enjoy the fun in sports and recreation facilities offered at Swiss Belinn Tunjungan such as kids pool.
What points of interest are nearby Swiss Belinn Tunjungan that are in walking distance?
While remaining at Swiss Belinn Tunjungan, begin your holiday break by discovering the closest destinations that are within close proximity to the property which include KidZoona, Tunjungan Mall, and Plaza Tunjungan.
What are the property's policies for children's bedding at Swiss Belinn Tunjungan?
Swiss Belinn Tunjungan's policy pertaining to children's bedding considers guests age 6 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
At what time of the year is Swiss Belinn Tunjungan most popular?
Swiss Belinn Tunjungan's most popular month where verified guests travelers have stayed the most is in April.
What is the typical rating that past Families with older children have given to Swiss Belinn Tunjungan?
Past families with older children that have stayed at this property have given Swiss Belinn Tunjungan an average rating of 8.9. You can look into more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
What famous shopping venues are near to Swiss Belinn Tunjungan?
Shopping options in Swiss Belinn Tunjungan’s Surabaya Center neighborhood include Tunjungan Plaza.
What is the closest airport to Swiss Belinn Tunjungan?
The nearest airport to Swiss Belinn Tunjungan is Juanda International Airport, 14.0 km away.
Experience Comfort and Convenience at Swiss Belinn Tunjungan
Swiss Belinn Tunjungan is a welcoming 3-star hotel located in the heart of Surabaya, Indonesia. With its convenient location, modern amenities, and warm hospitality, it is an ideal choice for both business and leisure travelers.
As you step into Swiss Belinn Tunjungan, you will be greeted by a contemporary and stylish lobby, setting the tone for your comfortable stay. The hotel boasts 190 well-appointed rooms, ensuring that there is ample space for every guest. Each room is thoughtfully designed with modern furnishings and soothing color palettes, creating a serene atmosphere for relaxation.
Check-in at Swiss Belinn Tunjungan begins at 02:00 PM, allowing you to settle in and start your Surabaya adventure without any delay. The friendly and efficient staff will be at your service, ensuring a seamless check-in experience. If you need to catch an early flight, rest assured that the hotel is conveniently located just 45 minutes away from the airport, making your departure hassle-free.
After a restful night's sleep, wake up refreshed and ready to explore Surabaya. The hotel's prime location means that you are just a stone's throw away from the city center, allowing you to easily discover the vibrant streets, cultural attractions, and local cuisine that Surabaya has to offer. Whether you are visiting for business or leisure, Swiss Belinn Tunjungan provides the perfect base for your adventures.
Families traveling with young children will appreciate the hotel's child policy. Children aged 0 to 5 can stay free of charge, making it an excellent choice for a family getaway. The hotel also offers a range of facilities and services to cater to the needs of families, ensuring a comfortable and enjoyable stay for everyone.
With its modern amenities, convenient location, and warm hospitality, Swiss Belinn Tunjungan is the perfect choice for a memorable stay in Surabaya. Book your stay today and experience comfort and convenience at its finest.
Unwind and Indulge at Swiss Belinn Tunjungan's Entertainment Facilities
Swiss Belinn Tunjungan in Surabaya, Indonesia offers a range of entertainment facilities to ensure a memorable and enjoyable stay for its guests. Whether you're looking to unwind with a refreshing drink, pamper yourself with a relaxing massage, or indulge in a rejuvenating spa treatment, this hotel has it all.
Head to the hotel's stylish bar, where you can sip on expertly crafted cocktails and enjoy a lively atmosphere. The bar offers a wide selection of beverages, including local and international beers, wines, and spirits. Sit back, relax, and catch up with friends or meet fellow travelers while enjoying the vibrant ambiance.
For those seeking ultimate relaxation, the hotel's massage and spa facilities are the perfect choice. Treat yourself to a soothing massage that will melt away any stress or tension. The skilled therapists will tailor the treatment to your preferences, ensuring a personalized experience. Additionally, the spa offers a range of luxurious treatments designed to rejuvenate your mind, body, and soul.
At Swiss Belinn Tunjungan, you can truly unwind and indulge in the hotel's exceptional entertainment facilities. Whether you prefer a lively bar scene, a blissful massage, or a pampering spa treatment, this hotel has everything you need for a memorable stay in Surabaya, Indonesia.
Stay Active and Refreshed at Swiss Belinn Tunjungan's Sports Facilities
Swiss Belinn Tunjungan in Surabaya, Indonesia offers an array of sports facilities to ensure that guests can stay active and refreshed during their stay. The hotel features a modern fitness center equipped with state-of-the-art exercise machines and equipment, allowing guests to maintain their fitness routine while away from home. Whether you prefer cardio workouts or strength training, the fitness center has everything you need to stay in shape.
In addition to the fitness center, Swiss Belinn Tunjungan boasts a stunning outdoor pool where guests can take a refreshing dip or simply relax by the water. Surrounded by lush greenery and comfortable sun loungers, the pool offers a tranquil oasis in the heart of the city. To enhance your poolside experience, the hotel also features a poolside bar where you can enjoy a refreshing drink or indulge in a light snack. With the combination of the outdoor pool and poolside bar, you can enjoy a perfect balance of relaxation and recreation.
What's more, guests at Swiss Belinn Tunjungan can enjoy complimentary access to the hotel's fitness center, ensuring that you can maintain your fitness routine without any additional costs. Whether you want to squeeze in a quick workout before exploring the city or unwind after a long day of sightseeing, the free fitness center is at your disposal. With its well-maintained equipment and welcoming ambiance, the fitness center provides a convenient and enjoyable space for guests to stay active and energized throughout their stay. Book your stay at Swiss Belinn Tunjungan and make the most of these excellent sports facilities.
Convenience Facilities at Swiss Belinn Tunjungan
Swiss Belinn Tunjungan in Surabaya, Indonesia, offers a range of convenience facilities to ensure a comfortable and hassle-free stay for guests. With 24-hour room service, you can indulge in delicious meals and snacks at any time of the day, right in the comfort of your own room. The hotel also provides laundry service, ensuring that your clothes are fresh and clean throughout your stay.
For added convenience, Swiss Belinn Tunjungan offers safety deposit boxes to keep your valuables secure, as well as a concierge service to assist you with any queries or requests you may have. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work.
Additionally, the hotel features a designated smoking area for guests who smoke, ensuring a comfortable environment for all. Other facilities include dry cleaning services, express check-in/check-out for a seamless arrival and departure experience, luggage storage, daily housekeeping to keep your room tidy, and even a cozy fireplace to create a warm and inviting ambiance during your stay. With these convenience facilities, Swiss Belinn Tunjungan aims to provide a truly enjoyable and stress-free experience for all guests.
Convenient Transport Facilities at Swiss Belinn Tunjungan
At Swiss Belinn Tunjungan, we prioritize the convenience and comfort of our guests by providing a range of transport facilities. Whether you are traveling with your own vehicle or relying on public transportation, we have you covered. Our valet parking service ensures that you can effortlessly park your car upon arrival, allowing you to start your stay stress-free. Additionally, we offer a spacious and secure car park onsite, where you can safely leave your vehicle during your stay, free of charge.
For those who prefer to explore the city on their own terms, our car hire service is available, giving you the freedom to navigate Surabaya at your own pace. If you prefer to leave the driving to someone else, our reliable taxi service is at your disposal, ready to take you to your desired destinations. Furthermore, our ticket service can assist you in arranging transportation for any outings or excursions you have planned during your stay. At Swiss Belinn Tunjungan, we strive to make your travel experience as seamless as possible, ensuring that you have everything you need for a memorable stay in Surabaya.
Cozy and Luxurious Room Facilities at Swiss Belinn Tunjungan
Swiss Belinn Tunjungan in Surabaya, Indonesia offers a range of room facilities that are sure to make your stay comfortable and enjoyable. Each room is equipped with a cozy fireplace, perfect for those chilly evenings or for creating a warm and inviting ambiance. Whether you're traveling for business or leisure, the fireplace adds a touch of luxury and charm to your stay, allowing you to relax and unwind in style.
In addition to the fireplace, the rooms at Swiss Belinn Tunjungan also feature modern amenities such as air conditioning, flat-screen TV, and complimentary Wi-Fi. The spacious and well-appointed rooms provide a peaceful retreat after a long day of exploring the city. The comfortable beds and plush linens ensure a restful night's sleep, while the en-suite bathrooms offer a refreshing rain shower and a selection of premium toiletries.
With its cozy fireplace and modern amenities, Swiss Belinn Tunjungan offers a truly delightful experience for guests seeking a luxurious and comfortable stay in Surabaya.
Indulge in Culinary Delights at Swiss Belinn Tunjungan
Swiss Belinn Tunjungan offers a range of dining facilities that are sure to satisfy even the most discerning palates. Start your day with a delightful breakfast buffet at the hotel's restaurant, where you can indulge in a variety of local and international dishes. The restaurant also offers a continental breakfast option for those who prefer a lighter meal.
For a quick pick-me-up or a casual meeting, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee or tea. The coffee shop provides a cozy and relaxed atmosphere, making it the perfect spot to unwind after a long day of exploring Surabaya.
If you're in the mood for a private dining experience, take advantage of the 24-hour room service. Order from a diverse menu that features both local Indonesian specialties and international favorites, and enjoy your meal in the comfort of your own room.
Swiss Belinn Tunjungan also caters to the needs of Muslim guests with its halal restaurant. Indulge in a wide selection of halal-certified dishes that are prepared with the utmost care and attention to detail.
With its diverse dining options, Swiss Belinn Tunjungan ensures that every guest's culinary preferences are catered to, making your stay in Surabaya a truly unforgettable experience.
Comfort and Luxury Await at Swiss Belinn Tunjungan
Swiss Belinn Tunjungan in Surabaya, Indonesia offers a range of stylish and spacious rooms to cater to every traveler's needs. Choose from the Deluxe Premier, Deluxe Queen, Deluxe Twin, Grand Deluxe, Junior Suite Room, or Premiere Suite, each designed to provide utmost comfort and relaxation.
The Deluxe Premier, Deluxe Queen, and Deluxe Twin rooms offer a cozy ambiance with 23 square meters of space, featuring either a queen bed or two single beds. For those seeking a little more room to unwind, the Grand Deluxe room offers 25 square meters of space with a queen bed.
If you're looking for a touch of luxury, the Junior Suite Room provides a generous 35 square meters of space and a king bed, ensuring a truly indulgent stay. For the ultimate experience, the Premiere Suite boasts an expansive 49 square meters of space and a king bed, perfect for those seeking unparalleled comfort and sophistication.
Booking your stay at Swiss Belinn Tunjungan through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily find the perfect room to suit your preferences and budget. Don't miss out on the opportunity to enjoy a comfortable and luxurious stay at Swiss Belinn Tunjungan.
Discover the Vibrant Surabaya Center
Welcome to Surabaya Center, a bustling district in the heart of Surabaya, Indonesia. Known as the economic and cultural hub of East Java, this vibrant area offers a perfect blend of modernity and tradition. Located just a stone's throw away from Swiss Belinn Tunjungan, Surabaya Center is a must-visit destination for both business and leisure travelers.
Immerse yourself in the rich history and heritage of Surabaya by exploring the iconic landmarks that surround the area. Just a short walk from the hotel, you'll find the majestic Tunjungan Plaza, one of the largest shopping malls in Southeast Asia. Indulge in a shopping spree, dine at a variety of international restaurants, or catch the latest blockbuster movie at the state-of-the-art cinemas.
For those seeking cultural experiences, Surabaya Center is home to the historic Grahadi Building and the House of Sampoerna Museum. Marvel at the architectural beauty of Grahadi Building, the official residence of the Governor of East Java, and learn about the city's tobacco history at the House of Sampoerna Museum.
After a day of exploring, unwind at one of the many trendy cafes or vibrant nightclubs that dot the Surabaya Center area. Sample local delicacies, sip on a refreshing drink, and soak in the lively atmosphere as you mingle with locals and fellow travelers.
With its convenient location and endless attractions, Surabaya Center is the perfect base for your Surabaya adventure. Book your stay at Swiss Belinn Tunjungan and experience the vibrant energy of this exciting district.
Convenient Transportation Options from Surabaya Airports to Swiss Belinn Tunjungan
Surabaya, the vibrant capital of East Java, Indonesia, is well-connected to the world through its two major airports: Juanda International Airport and Surabaya International Airport. Traveling from these airports to Swiss Belinn Tunjungan, located in the heart of Surabaya Center, is a breeze with several convenient transportation options available.
If you arrive at Juanda International Airport, the most convenient way to reach Swiss Belinn Tunjungan is by taxi. Taxis are readily available at the airport and offer a comfortable and hassle-free journey to the hotel. The approximate travel time from the airport to Swiss Belinn Tunjungan is around 30 minutes, depending on traffic conditions.
Alternatively, if you land at Surabaya International Airport, you can also take a taxi to reach Swiss Belinn Tunjungan. Taxis are easily accessible outside the airport terminal, and the journey to the hotel takes approximately 40 minutes, depending on traffic.
For those looking for a more budget-friendly option, public transportation is also available. From both airports, you can take a Damri bus that operates regular services to Surabaya city center. Once you reach the city center, Swiss Belinn Tunjungan is just a short taxi ride away.
Whichever mode of transportation you choose, reaching Swiss Belinn Tunjungan from Surabaya's airports is a seamless experience, allowing you to start your stay in this vibrant city with ease and comfort.
Explore the Vibrant Surroundings of Swiss Belinn Tunjungan
Situated in the heart of Surabaya, Swiss Belinn Tunjungan offers easy access to a plethora of landmarks and attractions that will make your stay in Indonesia truly unforgettable. Immerse yourself in the rich history and culture of the city by visiting nearby landmarks such as the Sampoerna Museum, Suramadu National Bridge, and Bungkul Park.
The Sampoerna Museum is a must-visit for art and history enthusiasts. Housed in a beautifully restored Dutch colonial building, this museum showcases the history of Sampoerna, one of Indonesia's most famous cigarette brands. Discover the fascinating journey of tobacco production and admire the impressive collection of art and artifacts.
For breathtaking views of the city and the iconic Suramadu National Bridge, head to Bungkul Park. This urban park offers a serene escape from the hustle and bustle of the city, with lush greenery, jogging tracks, and a vibrant atmosphere. Take a leisurely stroll or enjoy a picnic while admiring the stunning sunset over the bridge.
In addition to these landmarks, Swiss Belinn Tunjungan is also conveniently located near other notable attractions such as the Monkasel (Submarine Monument), Tugu Pahlawan, Surabaya's Zoo, Suroboyo Monument, Ampel Mosque, Muhammad Cheng Hoo Mosque, and Jembatan Merah. Whether you're a history buff, nature lover, or simply looking to immerse yourself in the local culture, there is something for everyone to enjoy in the vibrant surroundings of Swiss Belinn Tunjungan.
Convenient Public Transport Stations near Swiss Belinn Tunjungan
Swiss Belinn Tunjungan is strategically located near several public transport stations, making it an ideal choice for travelers looking for convenient transportation options. Situated just a short distance away, Semut Train Station provides easy access to various destinations in Surabaya. Gubeng Train Station, another nearby option, offers excellent connectivity to other cities in Indonesia, making it convenient for guests who wish to explore beyond Surabaya.
For those who prefer to explore the city on foot, Surabaya Kota is within walking distance from the hotel. This bustling area is not only a transportation hub but also home to numerous shops, restaurants, and entertainment venues. Sidotopo Train Station is also easily accessible, allowing guests to conveniently travel to different parts of Surabaya.
Additionally, Ngagel and Pasar Turi Train Station are close by, providing further options for travelers to explore Surabaya and its surrounding areas. With these public transport stations conveniently located near Swiss Belinn Tunjungan, guests can easily navigate the city and make the most of their stay.
Delicious Dining Options Near Swiss Belinn Tunjungan
When it comes to dining near Swiss Belinn Tunjungan, guests are spoiled for choice. Just a short distance away, you will find a variety of restaurants offering a range of cuisines to satisfy every palate. For a taste of authentic Indonesian cuisine, head to Soto Ayam 'Cak To' Undaan Wetan or Sate Klopo Ondomohen Bu Asih - Walikota Mustajab. If you're in the mood for seafood, Layar Seafood KH Abdul Wahab Siamin is the place to go. For those craving Chinese food, Apeng Kwetiau Medan - Kedung Doro is a must-visit. Additionally, Aiola Eatery, Boncafe Manyar Kertoarjo, Rawon Setan - Embong Malang, Soto Ambengan Pak Sadi, Wapo Resto - Airlangga, and Bon Ami Restaurant are all nearby, offering a diverse range of culinary experiences. With such a wide selection of restaurants in the vicinity, guests at Swiss Belinn Tunjungan are sure to find a dining option that suits their taste buds.
Shop 'til you drop at Surabaya's vibrant shopping landmarks
Surabaya is a shopaholic's paradise, and Swiss Belinn Tunjungan is perfectly situated amidst a plethora of shopping landmarks. Just steps away from the hotel, you'll find Central Point Mall, a modern shopping center that houses a wide range of international brands and local boutiques. For those looking to immerse themselves in Indonesian culture, Mirota Batik offers an array of traditional batik clothing and accessories. Bratang Flower Market is a must-visit for flower enthusiasts, with its vibrant blooms and fragrant displays. Food lovers will delight in the culinary offerings at Wisata Rasa, where you can sample a variety of local delicacies. Pasar Keputran is a bustling traditional market where you can haggle for fresh produce and unique souvenirs. If you're in the mood for more upscale shopping, Grand City Mall and Marvell City are just a short drive away, offering a wide selection of high-end fashion and lifestyle brands. For vintage enthusiasts, Newton Vintage Store is a treasure trove of retro fashion finds. Pasar Genteng is another traditional market worth exploring, known for its vibrant atmosphere and local street food. And lastly, Plaza Tunjungan, one of Surabaya's iconic shopping destinations, is within walking distance from the hotel, offering a mix of luxury brands, department stores, and entertainment options. With such a diverse range of shopping landmarks surrounding Swiss Belinn Tunjungan, you'll never run out of retail therapy options during your stay in Surabaya.
Affordable Luxury at Swiss Belinn Tunjungan
Discover the perfect blend of comfort, convenience, and affordability at Swiss Belinn Tunjungan in Surabaya, Indonesia. With an average room price of just $45, this hotel offers exceptional value for money compared to the average price of a hotel room in the city, which stands at $28.
At Swiss Belinn Tunjungan, you can enjoy a luxurious stay without breaking the bank. Immerse yourself in the stylish and modern ambiance of the hotel, where every detail has been carefully designed to create a welcoming and relaxing atmosphere. From the moment you step into the elegant lobby, you will be greeted by warm smiles and impeccable service from the friendly staff.
Indulge in spacious and beautifully appointed rooms that are equipped with all the amenities you need for a comfortable stay. Each room features a plush bed, a well-appointed bathroom, and modern conveniences such as a flat-screen TV, free Wi-Fi, and a mini fridge. Whether you are traveling for business or leisure, Swiss Belinn Tunjungan offers the perfect sanctuary to unwind and recharge after a day of exploring the vibrant city of Surabaya.
With its unbeatable combination of affordable rates and top-notch facilities, Swiss Belinn Tunjungan is the perfect choice for budget-conscious travelers who refuse to compromise on quality. Book your stay today and experience the best of Surabaya without breaking the bank!
Clean rooms, great staff, and good breakfast at Swiss Belinn Tunjungan
Swiss Belinn Tunjungan in Surabaya, Indonesia, has received rave reviews from its guests. Visitors have praised the hotel for its clean rooms, friendly and helpful staff, and delicious breakfast. Many guests have expressed their love for the hotel and expressed their desire to return for future stays. The staff at Swiss Belinn Tunjungan are known for their politeness and helpfulness, always greeting guests with a warm smile. The hotel's service is friendly and lovely, creating a welcoming atmosphere for all guests. Additionally, the location of the hotel is highly regarded, being conveniently situated. With great breakfast options, clean and comfortable rooms, and professional staff, Swiss Belinn Tunjungan is highly recommended for a memorable stay in Surabaya.
A Perfect Blend of Comfort, Convenience, and Exceptional Service
Swiss Belinn Tunjungan in Surabaya, Indonesia, has garnered rave reviews from its satisfied guests. With an impressive overall rating of 8.8, this hotel has consistently exceeded expectations, providing a truly memorable stay for its visitors.
One of the standout features of Swiss Belinn Tunjungan is its exceptional value for money, earning a remarkable rating of 8.7 in this category. Guests have praised the hotel for offering top-notch amenities and services at a reasonable price, making it an ideal choice for both business and leisure travelers.
The hotel's facilities have also received high praise, with a rating of 8.3. From its well-equipped fitness center to its refreshing swimming pool, guests have found everything they need for a comfortable and enjoyable stay. Additionally, the hotel's food and dining options have been lauded, receiving a rating of 8.2. Guests can indulge in a variety of delicious dishes prepared by skilled chefs, ensuring a delightful culinary experience.
Excellent8.4
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
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Located in heart of Surabaya
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
"Staycation at Swiss-Bell"”
This is our second time staying at SwissBel and overall we think it's good, from the hotel itself, cleanliness, and hot water is also okay. The staff are friendly. The location is very strategic. But our experience this time was extraordinary. We almost suffered a big loss, our car almost caught fire due to a branch rubbing against it in the parking lot. But thankfully, thanks to the quick action of the SwissBel team, our car was saved even though there were some minor damages compared to the car catching fire. For that, I express my heartfelt thanks to the SwissBel team who tried their best to extinguish the fire while saving our car, thanks also to Mr. Yan Handiana as the GM of Swiss Belinn Tunjungan and the team who welcomed us warmly and explained the incident. Our hope is that in the future, the parking lot can be given more attention because SwissBel is never empty of guests, it's always crowded. Keep up the good work, Mr. Yan and the entire Swiss Belinn team.
Dear Ibu Dian Terima kasih telah meluangkan waktu untuk berbagi pengalaman selama menginap di Swiss-Belinn Tunjungan. Kami mohon maaf atas ketidaknyamanan yang timbul selama Anda tinggal, terutama terkait dengan kejadian alam yang tidak terduga dan menimbulkan kenangan yang kurang berkesan. Sesuai dengan standart Swiss-Belhotel International, staff kami juga mengikuti pelatihan fire drill dan terlatih agar sigap untuk menyikapi kejadian serupa. Semoga pengalaman ini tidak mengurungkan niat Ibu Dian untuk kembali mengunjungi dan menginap di Swiss-Belinn Tunjungan Kami senantiasa menunggu kedatangan Ibu Dian di masa mendatang dalam waktu dekat. Salam hangat dan sehat selalu. Hospitably Yours Yan Handiana General Manager
I'm sorry, but "Keren" is not a text to be translated. It could be a name or a word in a specific context. Can you please provide more information or context?”
This is my first time staying at this hotel and I will definitely stay here again in the future. The hotel is located near shopping centers, culinary spots, and tourist attractions. However, the breakfast menu is not very varied.
Dear Ibu Pustpita. Terima kasih telah meluangkan waktu untuk berbagi pengalaman saat menginap bersama kami di Swiss-Belinn Tunjungan Surabaya. Kami senang mendengar komentar positif yang tentunya lebih memicu kinerja team kami untuk selalu memberikan yang terbaik. Kami nantikan kunjungan anda dimasa yang akan datang. Hospitably Yours, Yan Handiana. General Manager.
Strategic location to Tunjungan mall.”
Stayed one night with family on 21/8/2023. Reached this hotel at around 6.50pm from Ijen. The hotel is strategic located just right opposite the Tunjungan mall at Surabaya. The hotel entrance is rather small and kind of congested. The bell boys are generally friendly and helpful. The receptionist called Aya was very polite and helpful. She helped us checked in the hotel. I asked her help to reserve an airport taxi to terminal 2 the next morning. The airport taxi fare from Swiss-belinn Tunjungan To Juanda Terminal 2 airport is 240k IDR inclusive of too but the taxi driver used non tol highway. It only took us 35mins to reach terminal 2 airport. We were given a high floor non smoking room at level 17 (1720). Our view wasn't great as we were facing the construction site. But at least we can see the river across the hotel. The hotel room was fully equipped with hair dryer, plasma TV, toiletries, and disposable in-house sandals. The twin beds were soft and comfortable. We encountered some problem with the TV channels but were promptly rectified by the technician, but the Aircon has some leaking on the next morning and it wet the floor at the entrance. The hotel has 3 elevators, a small swimming pool and a gym at level 3. The pool is overlooks the Tunjungan condominium tower. Breakfast spread was limited but ok with noodles, steam and fried rice, chicken, veggies, bean, eggs, bread, some desserts and coffees teas and juices. Tunjungan mall is just few minutes away from the hotel by crossing the bridge. The lift on the bridge has an operation hours from 7am to 7pm, after 7pm, you can use the stairs. Please use the bridge as the traffic on the street is pretty busy and dangerous to cross over. Overall, we have a great stay with this hotel. Recommended.
Dear Mr. Keat Hon John Chong Thank you for taking the time to write a review of our hotel. Our sincere apologies for the issues that you have encountered with us during your stay. Please be assured that your feedback is valuable to us and we will definitely look into the issues that you have raised and work on improvements to minimize such encounters. Once again, we apologize for this experience and it will be our pleasure to have the opportunity to welcome you back for another stay at Swiss-Belinn Tunjungan Surabaya Hospitably Yours Yan Handiana General Manager
Great Location!”
Stayed at the Swiss Belinn Tunjungan for 3 nights as a soli traveller in Surabaya. My stay there was very confortable and all the staff there was very welcoming. I have to stay the location was really good as it was within close proximity to Tunjungan Plaza (if you love shopping at malls) as well as Tunjungan Street, a haven where young locals roam about especially at night. Plenty of cafes and restaurants as well in the area. Would recommend staying at Swiss Belinn Tunjungan for its great location, comfort and welcoming staff.
Dear Mr. Fayyadh Delighted to read your were looked after by us. It's the little things that matter and that make the big difference. Hope to welcome you back at Swiss-Belinn Tunjungan Surabaya. See you in the not so distant future Hospitably Yours Yan Handiana General Manager
Pretty satisfied”
Pleasant stay overall. The staffs are very helpful. The reception staff even brought my forgotten ID card back to our room. They also have luggage storage facility if we arrived too early or waiting for train schedule after check-out (like we did). The room is clean. Hot water available at all times. They have whole designated non-smoking floor and no one dare to smoke there unless wanted to be fined. Now, the drawback. The door and window are not soundproof. We could hear the traffic, an undergoing construction nearby, and some low vibration of hip hop music's bass somewhere in the night. We also heard other guests' voices and their TV noises while walking down the corridor.
Dear Mr. Suliadi I am truly sorry to hear about the issues you experienced during your stay at Swiss-Belinn Tunjungan. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It seems that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swiss-Belinn Tunjungan, we consistently strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry to hear that the room did not live up to the description that was provided. We aim to ensure all our guests are comfortable and have a pleasant stay. Please be assured that we take all comments seriously and appreciate all the feedback we can get. As a valued customer, we would like to have another opportunity to provide you with the superior experience that you deserve. Hospitably Yours Yan Handiana General Manager