The Benson Hotel

3.5 stars out of 5
https://ycs.agoda.com/en-us/kipp/app/settings/propertysetting/location/11687, Cairns City Center, Cairns, Australia, 4870 - See map

Located in Cairns City Center, The Benson Hotel offers an ideal retreat for two travelers exploring the Great Barrier Reef. Enjoy vibrant dining, lush esplanade parks, and reef tours. Relax with an indoor pool, steam room, and beachfront access. Modern, air-conditioned rooms feature private balconies with mountain or river views and free Wi-Fi. Just 400 meters from Night Markets and close to Green Island, the hotel also boasts an on-site restaurant with live weekend music, a bar, and newly renovated rooms for ultimate comfort and convenience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Located in heart of Cairns

Check-in [24-hour]

Airport transfer

510 meters to public transportation

Facilities

Beach

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Restaurant

Bar

Golf course

Your dates are popular among travelersUsers are booking a place in Cairns every 5 minutes on Agoda.com
Location 9.2
Service 9.0
Cleanliness 8.8
Value for money 8.7

Based on 282 verified reviews

Location

9.2

Service

9.0

Cleanliness

8.8

Value for money

8.7

Facilities

8.5

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
Walkable places
Eggplant and Poppy
40 m
Nu-Trix Club
110 m
Pure Synergie Skin Store
130 m
Shenannigans
140 m
Orchid Plaza
160 m
Popular landmarks
The Reef Hotel Casino
350 m
Night Markets
400 m
Green Island
470 m
Esplanade Boardwalk
500 m
Michaelmas Cay
560 m
Closest landmarks
Blue Sky Brewery
160 m
Martin College
210 m
Consulate of Japan in Cairns
230 m
City Place Disposals
230 m
Cairns Museum
250 m

Good to know

Value for money8.7
Distance to city center1 km
Location rating9.2
Nearest airportCairns Airport (CNS)
Distance to airport5.9 km

Rooms available at The Benson Hotel

Benson Suite
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Standard King Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Double Bed room
...
  • Room size: 22 m²/237 ft²
  • 2 queen beds
Enter dates to see prices
Standard Queen Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • River view
  • 2 queen beds
Enter dates to see prices
Room 2 Queen Beds, Nonsmoking
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Benson Bronze Queen
...
  • Room size: 22 m²/237 ft²
  • 1 double bed
Enter dates to see prices
Superior King Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Superior Queen Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Benson Silver Queen
...
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Benson Silver Queen
...
  • Non-smoking
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does The Benson Hotel have bars on the premises?

Experience your getaway the perfect way with a drink in your hand at The Benson Hotel's poolside bar available right in front of your doorstep for when you need a sip or two.

Does The Benson Hotel have a swimming pool?

While lounging at The Benson Hotel, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

Does The Benson Hotel provide laundry services?

Yes! The Benson Hotel offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

Is car parking available at The Benson Hotel?

The Benson Hotel has car park charges applied for all visitors traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What attractions are close by The Benson Hotel that are in walking range?

While remaining at The Benson Hotel, jump start your holiday by exploring the closest attractions that are within walking distance to the property which include Eggplant and Poppy, Nu-Trix Club, and Pure Synergie Skin Store.

What are the property's policies for children's bedding at The Benson Hotel?

The Benson Hotel's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What is the verified guest review consensus about The Benson Hotel's view?

67.0% of our past guest testimonials have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for The Benson Hotel down in the review section.

What restaurants are nearby The Benson Hotel?

The Benson Hotel’s neighborhood is Cairns City Center which comprises of popular restaurants such as Candy Cafe Bar, Marinades Indian Restaurant Cairns, and Helga's Pancake House (Restaurant).

What well-known natural sightseeing locations are in close proximity to The Benson Hotel?

The Benson Hotel is located within Cairns City Center, which makes it effortlessly close to natural points of interest including Michaelmas Cay.

What is the closest airport to The Benson Hotel?

The nearest airport to The Benson Hotel is Cairns Airport, 6.0 km away.

More about The Benson Hotel

More about The Benson Hotel

Experience Comfort and Convenience at The Benson Hotel in Cairns

Welcome to The Benson Hotel, a 3.5-star haven of comfort and convenience nestled in the heart of Cairns, Australia. With its prime location just 1 kilometer from the bustling city center and a mere 15-minute drive from the airport, this hotel offers the perfect base for both business and leisure travelers alike. Step into our recently renovated establishment, where modern elegance meets warm hospitality. The Benson Hotel has undergone a complete transformation in 2021, ensuring that every aspect of your stay is nothing short of exceptional. From the moment you arrive, you'll be greeted by a team of friendly and attentive staff, ready to cater to your every need. With 101 well-appointed rooms, The Benson Hotel offers a range of accommodation options to suit every traveler's preference. Whether you're seeking a cozy retreat for a solo adventure or spacious quarters for a family getaway, our rooms are designed with your comfort in mind. Each room is tastefully decorated and equipped with modern amenities, ensuring a restful stay. At The Benson Hotel, we understand the importance of a seamless check-in process. Guests can arrive from 2:00 PM and be swiftly settled into their rooms, ready to embark on their Cairns adventure. And when it's time to bid farewell, check-out is until 11:00 AM, allowing you to make the most of your last moments in our charming city. Families are warmly welcomed at The Benson Hotel, and we offer a child policy that allows children between the ages of 3 to 12 to stay free of charge. Create lasting memories with your loved ones as you explore the wonders of Cairns and return to the comfort of our family-friendly accommodations. Experience the best of Cairns at The Benson Hotel. Book your stay today and discover the perfect blend of comfort, convenience, and warm hospitality.

Unwind and Indulge: Entertainment Facilities at The Benson Hotel

At The Benson Hotel, we understand that a memorable stay goes beyond comfortable accommodations. That's why we offer an array of entertainment facilities to ensure our guests have a truly exceptional experience. Step into a world of relaxation and rejuvenation at our sauna and steam room, where you can let go of all your stress and unwind in a tranquil setting. Immerse yourself in the soothing heat as it envelops your body, melting away tension and leaving you feeling refreshed and revitalized. For those looking to indulge in some retail therapy, our hotel boasts a variety of shops where you can browse and find unique souvenirs or stylish fashion pieces. From local crafts to international brands, our shops cater to all tastes and preferences, making it a shopper's paradise. Whether you're looking for a special gift or simply want to treat yourself, our shops have something for everyone. Surrounded by lush greenery, our hotel's garden provides a serene oasis in the heart of Cairns. Take a leisurely stroll through the beautifully landscaped grounds, breathe in the fresh air, and admire the vibrant colors of the flowers. The garden is the perfect place to unwind and connect with nature, offering a peaceful retreat from the bustling city. Whether you're enjoying a morning coffee or simply taking a moment to relax, our garden is a hidden gem waiting to be discovered.

Unwind and Stay Active at The Benson Hotel's Impressive Sports Facilities

At The Benson Hotel in Cairns, Australia, guests can indulge in a range of exciting sports facilities that cater to both relaxation and adventure. Whether you're looking to unwind or stay active, this hotel has everything you need to make your stay unforgettable. Start your day with a refreshing dip in the indoor pool, where you can enjoy a leisurely swim or simply float and relax. If you prefer to soak up the sun, head to the outdoor pool surrounded by lush tropical gardens. Here, you can cool off with a refreshing swim or lounge by the poolside bar, sipping on delicious cocktails and enjoying the vibrant atmosphere. For those seeking a thrilling outdoor activity, The Benson Hotel offers horse riding experiences. Explore the stunning Cairns landscape on horseback and discover the beauty of the surrounding area. Whether you're a beginner or an experienced rider, the hotel's trained guides will ensure a safe and enjoyable experience. In addition to these fantastic amenities, The Benson Hotel is conveniently located near the beach, allowing guests to enjoy a variety of water sports and activities. From swimming and snorkeling to surfing and paddleboarding, there's something for everyone to enjoy. Spend your days basking in the sun, building sandcastles, or simply taking a leisurely stroll along the pristine shoreline. No matter your preference, The Benson Hotel's sports facilities provide the perfect balance of relaxation and adventure, ensuring a memorable stay for all guests.

Convenience Facilities at The Benson Hotel

At The Benson Hotel, we understand the importance of convenience during your stay. That's why we offer a range of facilities to make your experience as seamless as possible. With our laundry service and laundromat, you can easily take care of your laundry needs without having to leave the hotel. Whether you're traveling for business or leisure, our dry cleaning service ensures that your clothes are always fresh and ready for any occasion. Stay connected with our complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or simply browse the internet, our high-speed internet access is available throughout the hotel. Our luggage storage service allows you to explore the city without the burden of carrying your bags, giving you the freedom to make the most of your time in Cairns. To ensure your comfort and satisfaction, our dedicated housekeeping team provides daily cleaning services. You can relax and unwind knowing that your room will always be tidy and inviting. At The Benson Hotel, we prioritize your convenience, making your stay in Cairns a truly enjoyable one.

Convenient Transport Facilities at The Benson Hotel

At The Benson Hotel, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. For those arriving by air, our airport transfer service provides a seamless journey from the airport to the hotel. Sit back and relax as our professional drivers take care of your transportation needs, allowing you to start your vacation or business trip on the right foot. If you prefer to drive yourself, our hotel offers a spacious car park for your convenience. Whether you're traveling in your own vehicle or renting one, you can rest assured knowing that your car will be safe and secure during your stay. Please note that car park charges apply. Additionally, if you need to get around the city, our taxi service is readily available. Our friendly staff will be more than happy to assist you in arranging a taxi, ensuring that you can explore Cairns and its surrounding areas with ease. Choose The Benson Hotel for your next stay in Cairns and enjoy the convenience of our transport facilities. Whether you need an airport transfer, parking for your vehicle, or a taxi service, we've got you covered.

Luxurious Room Facilities at The Benson Hotel

Indulge in the ultimate comfort and convenience at The Benson Hotel, where every room is equipped with top-notch facilities to enhance your stay. Stay cool and relaxed with the efficient air conditioning system, ensuring a pleasant temperature throughout your stay. Get ready for a night out in Cairns with the provided hair dryer, saving you valuable space in your luggage. Catch up on your favorite shows or unwind with a movie on the television, offering a wide range of channels to suit all preferences. For those looking to enjoy a refreshing drink or snack in the comfort of their room, the mini bar is fully stocked with a variety of beverages and snacks. Step out onto your private balcony or terrace and take in the breathtaking views of the surrounding area, creating the perfect setting for relaxation. Stay connected and entertained with the satellite/cable TV, offering a wide selection of channels to choose from. Keep your drinks and snacks cool and fresh with the refrigerator, providing a convenient storage option for your personal items. At The Benson Hotel, every room is thoughtfully designed and equipped with modern amenities to ensure a comfortable and enjoyable stay. Experience true luxury and convenience with our exceptional room facilities.

Indulge in Culinary Delights at The Benson Hotel

At The Benson Hotel, dining is an experience to be savored. With a range of exceptional dining facilities, guests can indulge in a variety of culinary delights throughout their stay. Start your day off right with a delicious and satisfying breakfast buffet, offering a wide selection of hot and cold dishes, freshly baked pastries, and aromatic coffee. The breakfast buffet at The Benson Hotel is the perfect way to fuel up for a day of exploring Cairns and its surrounding attractions.

Luxurious and Varied Room Offerings at The Benson Hotel

The Benson Hotel in Cairns, Australia, offers a range of luxurious and comfortable rooms to suit every traveler's needs. From spacious suites to cozy queen and king beds, there is something for everyone at this exquisite hotel. For those seeking ultimate relaxation, the 1 King Bed Nonsmoking room is perfect. With its plush king bed and serene ambiance, guests are guaranteed a peaceful night's sleep. Traveling with family or friends? The 2 Queen Beds room is a great choice, providing ample space and comfort for all. Booking these exceptional rooms on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly interface and secure payment options, you can easily browse and book your preferred room at The Benson Hotel. Don't miss out on the opportunity to stay in these luxurious accommodations at unbeatable prices!

Explore the Vibrant Cairns City Center

Nestled in the heart of Cairns, Australia, The Benson Hotel offers the perfect base for exploring the vibrant Cairns City Center. This bustling area is renowned for its lively atmosphere, stunning waterfront, and an array of exciting activities. Immerse yourself in the rich cultural heritage of Cairns as you wander through the city center's charming streets. Explore the vibrant Night Markets, where you can browse unique handicrafts, sample delicious street food, and soak up the lively atmosphere. Discover the city's fascinating history at the Cairns Museum, housed in a beautifully restored 19th-century school building. For nature enthusiasts, the Cairns City Center is a gateway to the breathtaking wonders of the Great Barrier Reef and the lush rainforests of Tropical North Queensland. Embark on a thrilling snorkeling or diving adventure to explore the vibrant coral reefs, or take a scenic helicopter ride for a bird's-eye view of this natural wonder. Back on land, embark on a rainforest hike through the nearby Barron Gorge National Park, where you can marvel at cascading waterfalls and spot unique wildlife. After a day of exploration, unwind at one of the many trendy cafes, bars, or restaurants that line the streets of Cairns City Center. Indulge in fresh seafood, sip on a refreshing cocktail, or simply relax and soak up the laid-back atmosphere. With its central location and proximity to the region's top attractions, The Benson Hotel is the perfect choice for travelers looking to experience the vibrant energy and natural beauty of Cairns City Center.

Convenient Transportation Options from Cairns Airports to The Benson Hotel

Located in the heart of Cairns City Center, The Benson Hotel offers a convenient and comfortable stay for travelers visiting Cairns, Australia. When it comes to reaching the hotel from the nearest airports, there are several transportation options available. If you arrive at Cairns Airport, which is the main international gateway to the region, you can easily reach The Benson Hotel by taking a taxi or a shuttle service. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 15 minutes, depending on traffic. Alternatively, you can opt for a shuttle service, which offers shared transportation and can be a more affordable option for solo travelers or small groups. For those arriving at Cairns North Queensland Airport, located about 7 kilometers away from the city center, there are also convenient transportation options to reach The Benson Hotel. Taxis and shuttle services are available outside the airport terminal, providing a hassle-free transfer to the hotel. The journey from Cairns North Queensland Airport to The Benson Hotel takes around 10 minutes by taxi, making it a quick and convenient option. No matter which airport you arrive at, transportation to The Benson Hotel is easily accessible, ensuring a seamless start to your Cairns adventure. With its central location in Cairns City Center, The Benson Hotel offers a great base for exploring the city's attractions, including the Great Barrier Reef and the Daintree Rainforest.

Discover the Vibrant Surroundings of The Benson Hotel

Nestled in the heart of Cairns, The Benson Hotel offers guests the perfect base to explore the vibrant surroundings of this tropical paradise. Situated just a stone's throw away from the hotel, the Esplanade Boardwalk offers breathtaking views of the Coral Sea and is a popular spot for leisurely strolls or invigorating morning runs. Nearby, the Cairns Esplanade Lagoon provides a refreshing oasis for both locals and visitors, with its crystal-clear waters and sandy shores perfect for a dip or sunbathing session. Nature enthusiasts will delight in the proximity to the Cairns Botanic Gardens, a lush oasis showcasing a diverse range of tropical plants and flowers. Take a leisurely walk through the gardens and discover the beauty of Australia's native flora. For those seeking adventure, Green Island is just a short boat ride away, offering an idyllic getaway with its pristine beaches and vibrant coral reefs, perfect for snorkeling and diving. Families traveling with children will find Muddy's Playground a must-visit attraction. This award-winning playground features water play areas, climbing structures, and ample space for picnics, ensuring hours of fun for the little ones. Culture enthusiasts can explore the rich history of Cairns at the Cairns Museum, which offers fascinating exhibits on the city's indigenous heritage and maritime history. For a touch of excitement, head to the Cairns Aquarium, where you can get up close and personal with a variety of marine life, including tropical fish, turtles, and even sharks. For those feeling lucky, The Reef Hotel Casino is just a short walk away, offering a wide range of gaming options and entertainment. Religious landmarks are also within reach, with St Monica's Cathedral standing as a magnificent example of modern architecture. Its stunning stained glass windows and peaceful ambiance make it a serene place for reflection and prayer. Finally, nature lovers can embark on a day trip to Michaelmas Cay, a picturesque island known for its diverse bird species and stunning coral formations. With its prime location and proximity to these remarkable landmarks and attractions, The Benson Hotel invites you to immerse yourself in the beauty and excitement of Cairns, creating unforgettable memories during your stay.

Conveniently Located Near Cairns Railway Station

The Benson Hotel offers a prime location for travelers looking for easy access to public transportation in Cairns, Australia. Situated just a short walk away from the Cairns Railway Station, guests can conveniently explore the city and its surrounding areas. Cairns Railway Station is a major transportation hub that connects visitors to various destinations in the region. From here, travelers can hop on the comfortable trains and embark on scenic journeys to popular attractions such as the Great Barrier Reef, Kuranda Rainforest, and the stunning beaches of Palm Cove. With frequent train services, guests at The Benson Hotel can easily plan day trips or explore the city at their own pace. In addition to its proximity to Cairns Railway Station, The Benson Hotel also provides easy access to other public transport options. The nearby bus stops offer convenient connections to different parts of the city, making it effortless for guests to explore Cairns and its vibrant surroundings. Whether you're heading to the bustling Cairns Esplanade, the vibrant Night Markets, or the lively Cairns Central Shopping Centre, getting around is a breeze when staying at The Benson Hotel.

Indulge in a Culinary Adventure

At The Benson Hotel, you'll find yourself surrounded by an array of dining options that will take your taste buds on a culinary adventure. Just steps away from the hotel, you can enjoy the vibrant atmosphere and waterfront views at Salt House. This popular restaurant offers a diverse menu featuring fresh seafood, delicious steaks, and creative cocktails. For a fine dining experience, head to The Pier, Cairns, where you can savor exquisite cuisine while overlooking the marina. If you're in the mood for authentic Chinese dishes, Jia Tong Heng Restaurant in the Night Bazaar is a must-visit. Craving a casual meal? Muddy's Cafe is a local favorite, serving up hearty breakfasts, sandwiches, and salads. For a taste of Australia's famous seafood, Dundees on the Waterfront is the place to be. Indulge in their mouthwatering seafood platters while enjoying stunning views of the Trinity Inlet. Waterbar & Grill Steakhouse is a haven for meat lovers, offering juicy steaks cooked to perfection. Tha Fish is another fantastic option for seafood enthusiasts, with their extensive menu of fresh catches. If you're in the mood for a classic burger, look no further than Jimmys Burger & Co., where you can sink your teeth into juicy patties topped with all the fixings. Yaya's Hellenic Kitchen & Bar is a hidden gem, serving up delicious Greek cuisine in a warm and inviting atmosphere. And for a taste of traditional British pub fare, Cock & Bull is the place to be. With such a wide variety of dining options just moments away from The Benson Hotel, you'll never run out of delicious choices to satisfy your cravings.

Shop 'til You Drop at The Benson Hotel

Located in the heart of Cairns, The Benson Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just a stone's throw away is The Pier Cairns, a vibrant waterfront precinct offering a mix of boutique stores, restaurants, and galleries. Art enthusiasts will be captivated by the Red Chair Gallery, where they can browse through a stunning collection of local artworks. For those in search of unique fashion finds, Fujii Store is a must-visit, showcasing a carefully curated selection of stylish clothing and accessories. The Australian Leather Company is a haven for leather lovers, offering a wide range of high-quality leather goods. Adventure seekers will find everything they need at Bones and Jones, a specialty store catering to outdoor enthusiasts. WetRez is the go-to place for water sports equipment and gear, ensuring you're well-equipped for any aquatic adventure. If you're looking for quirky gifts and homewares, Eggplant and Poppy is the place to be, offering an eclectic range of items that are sure to delight. Cairns Central Shopping Center, located nearby, is a shopper's paradise with over 180 stores, including major fashion brands, electronics, and entertainment options. City Place Disposals is a treasure trove for camping and outdoor gear, perfect for those planning to explore the stunning natural beauty of Cairns. With such a diverse array of shopping landmarks just steps away from The Benson Hotel, guests are guaranteed a memorable retail therapy experience.

Affordable Luxury: Experience The Benson Hotel at a Competitive Price

At The Benson Hotel, guests can enjoy the perfect blend of luxury and affordability. With an average room price of just $176, this hotel offers exceptional value for money. In comparison to the average price of a hotel room in Cairns, which stands at $160, The Benson Hotel provides an unbeatable deal. Despite offering competitive pricing, The Benson Hotel does not compromise on quality. Each room is elegantly designed with modern amenities and stylish furnishings, ensuring a comfortable and enjoyable stay. From the moment guests step into the hotel's grand lobby, they are greeted with a sense of sophistication and warmth. Moreover, The Benson Hotel offers a range of facilities and services that further enhance the overall guest experience. Whether it's unwinding by the sparkling outdoor pool, indulging in delectable cuisine at the on-site restaurant, or availing of the attentive concierge service, guests are treated to a truly memorable stay. With its exceptional pricing and luxurious offerings, The Benson Hotel is the perfect choice for travelers seeking a remarkable experience without breaking the bank.

Exceptional Service and Friendly Staff at The Benson Hotel

The Benson Hotel in Cairns, Australia, is renowned for its exceptional service and friendly staff. Guests have consistently praised the hotel for its professional and efficient staff who go above and beyond to ensure a memorable stay. From the moment you step foot in the hotel, you will be greeted with warm smiles and a welcoming atmosphere. The staff's dedication to providing outstanding service is evident in their attention to detail and willingness to assist with any request. Whether it's recommending local attractions or arranging transportation, the staff at The Benson Hotel are always ready to help. Moreover, guests have raved about the cleanliness of the hotel, noting that the rooms are immaculate and well-maintained. With its top-notch service and friendly staff, The Benson Hotel is the perfect choice for a memorable stay in Cairns.

Unforgettable Stay at The Benson Hotel

Discover the perfect blend of comfort, convenience, and exceptional service at The Benson Hotel in Cairns, Australia. With an impressive overall rating of 8.7, this hotel consistently exceeds the expectations of its guests, leaving them with unforgettable memories of their stay. One of the standout features of The Benson Hotel is its exceptional value for money, with an impressive rating of 8.5 for value. Guests can enjoy top-notch amenities and services without breaking the bank, making this hotel an ideal choice for budget-conscious travelers. From the moment you step into the hotel, you'll be greeted by a warm and welcoming atmosphere, ensuring that every dollar spent is well worth it. When it comes to facilities, The Benson Hotel receives a commendable rating of 8.3. Whether you're looking to relax by the sparkling pool, work up a sweat in the fitness center, or unwind with a rejuvenating spa treatment, this hotel has it all. With a wide range of facilities at your disposal, you'll never have a dull moment during your stay.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Diving
  • Fishing
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • On-site entertainment
  • Sauna
  • Snorkeling
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee/tea in restaurant
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Taxi service

Food and dining

Restaurants on site
Benson Bar & Restauran
  • Cuisine: International
  • Menu: A-la-carte

Location

https://ycs.agoda.com/en-us/kipp/app/settings/propertysetting/location/11687, Cairns City Center, Cairns, Australia, 4870

Exceptional9.2

Location

Airports
  • Cairns Airport (CNS)
    5.9 km
  • Cooktown Airport (CTN)
    176.0 km
Public transportation
  • Cairns Railway Station
    530 m
  • Freshwater
    8.5 km
Hospital or clinic
  • Cairns Central Medical Centre
    540 m
Shopping
  • Night Markets
    400 m
Convenience store
  • NightOwl
    30 m
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • The Reef Hotel Casino
    350 m
  • Night Markets
    400 m
  • Green Island
    470 m
  • Esplanade Boardwalk
    500 m
  • Michaelmas Cay
    560 m
  • Cairns Esplanade Lagoon
    570 m
  • Cairns Aquarium
    670 m
  • Muddy's Playground
    1.0 km
  • Cairns Botanic Gardens
    3.7 km
  • Gallo DairyLand
    5.6 km
Nearby landmarks
  • Eggplant and Poppy
    40 m
  • Nu-Trix Club
    110 m
  • Pure Synergie Skin Store
    130 m
  • Shenannigans
    140 m
  • Orchid Plaza
    160 m
  • Blue Sky Brewery
    160 m
  • PJ O'Briens
    170 m
  • Rusty's Market
    180 m
  • Reef Teach
    190 m
  • Underart Gallery
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • There is no minibar in all rooms.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)15
  • Airport transfer fee15 AUD
Extras
  • Daily Internet/Wi-Fi fee0 AUD
  • Breakfast charge (unless included in room price)19 AUD
The property
  • Number of floors10
  • Room voltage100
  • Number of rooms 101
  • Most recent renovation2021
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee25 AUD

Property announcements

Hotel are currently experiencing a Network Outage, affecting the usage of TV's in all guest rooms. Limited Wifi is available in hotel Lobby area only.

Reviews of The Benson Hotel from real guests

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8.7
  • Location score 9.2 out of 10 and is a high score in Cairns
    Location9.2
  • Service score 9 out of 10 and is a high score in Cairns
    Service9.0
  • Cleanliness score 8.8 out of 10 and is a high score in Cairns
    Cleanliness8.8
  • Value for money score 8.7 out of 10 and is a high score in Cairns
    Value for money8.7
  • Facilities score 8.5 out of 10 and is a high score in Cairns
    Facilities8.5
High score for Cairns

Rating

9+ Exceptional (59)
8-9 Excellent (23)
7-8 Very Good (13)
6-7 Good (2)
<6 Below Expectation (9)
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Showing 106 verified guest comments
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  1. 10.0
    Exceptional
    RISA from Japan
    Family with teens
    Standard Queen Room - Non-Smoking
    Stayed 6 nights in March 2025

    “I had the best spring break!”

    I returned from Cairns on Sunday. I stayed for 7 nights this time, and I was really, really happy with this hotel. The staff were very kind. They cleaned the room every day, the hotel breakfast was delicious, and the bread was also very tasty, which made me very satisfied. The location was also very good and very convenient for shopping. The room had a microwave, refrigerator, and kettle, which allowed me to eat in the room. There was a coin laundry on the fourth floor, which I used and found very convenient. I have made a reservation again since I plan to go there at the end of the year.

    Reviewed March 28, 2025
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  2. 10.0
    Exceptional
    ryoko from Japan
    Couple
    Deluxe Terrace Room
    Stayed 3 nights in January 2025

    “We stayed here for our honeymoon.”

    The room was much larger than I expected, and it was comfortable enough that even with two suitcases open, we could walk around without difficulty. It had a stylish large full-length mirror and a sofa, making for a lovely interior. I had expressed my hope in advance that if there was a possibility of getting into the room early since I arrived in the early morning. Depending on the situation, when I arrived at the hotel at 6 AM and inquired, they opened the room for me. It was very helpful since I was sleepy and tired that early in the morning. Thank you! The shower room and toilet were also stylish. There are no toothbrushes, slippers, or pajamas provided, so it's best to bring your own. The breakfast menu didn't change daily, but there was mini Vegemite, which I wanted to try, so I thought it was a good opportunity! Woolworths and a cheap souvenir shop next door were nearby, which was great!

    Reviewed January 24, 2025
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    Dear Ryoko, We greatly appreciate your additional comments regarding your experience and I will share your feedback directly with our team. It was a pleasure to have you as a guest and I would like to take this opportunity to thank you for visiting.

    Responded January 29, 2025
    The Benson Hotel
  3. 10.0
    Exceptional
    MASAKO from Japan
    Family with teens
    Superior Queen Room - Non-Smoking
    Stayed 5 nights in February 2025

    “It was really great!”

    From the moment I arrived, I was treated very friendly. I thought I lost my wallet for the Japanese time zone in the lobby (it was a misunderstanding), and when I consulted with them, they kindly checked the security cameras for me. I apologize for the trouble I caused at that time. My child accidentally dropped his sandals from the balcony, but they promptly picked them up for us. The bed was made every day. There was no towel exchange only on the second day, but it happened every other day. I forgot to hang the room make tag on the door, but they responded when I called. The location was excellent, being about 10 minutes or less from anywhere. Additionally, there was no noise at all, contrary to what was mentioned in the reviews (maybe it depends on the floor or direction...). If I come to Cairns again, I would like to stay here. Thank you very much. Also, as additional information: - It seems that "Superior" refers to rooms on the 8th floor or higher. - There is one washing machine and one dryer on the 4th floor, each for 4 dollars. - I couldn't see the sunrise from my room, but it was visible from the restaurant and the pool. - The fireworks that went up on Saturday could be seen from both the room and the pool.

    Reviewed February 22, 2025
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  4. 10.0
    Exceptional
    安衣子 from Japan
    Family with young children
    Stayed 3 nights in October 2023

    “A trip with a 1-year-old and a 6-year-old, the best hotel.”

    The location is absolutely excellent! Right in front is Rusty Market, and there are many stylish cafes nearby that open early in the morning! Every morning, I enjoyed taking out coffee and having it while getting ready. There are convenience stores, a supermarket (Woolworths), and liquor stores just a 3-minute walk away, so my family with small children visited every day. We arrived on an early morning flight, and although there was still quite a bit of time until check-in, they prepared our room in about an hour because I asked them to get ready quickly, and without any extra charge, we could check in around 8 o'clock. All the staff were really kind, and they listened to my limited English eagerly and responded, which I appreciated greatly. The room was very clean and tidy, equipped with a refrigerator, microwave, and kettle, and the amenities were nearly all provided except for a toothbrush. The hot water pressure was strong, and the Wi-Fi was smooth enough for my children to watch Netflix without any issues. There was a coin laundry and a pool in the hotel, and we were able to finish all our laundry in Cairns before returning home. The hotel pool area had artificial grass, making it safe for small children! They also consistently changed towels and cleaned the room every day, which was very comfortable! The night market and lagoon pool are within walking distance, as well as the port and railway station, all within a distance that small children can walk. Everything was perfect, and the price was very reasonable! I definitely want to stay here again when I come back to Cairns.

    Reviewed November 04, 2023
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    Dear Traveller, We greatly appreciate your additional comments regarding your experience, and I will be delighted to share your feedback directly with our team. It was a pleasure to have you as a guest and I would like to take this opportunity to thank you for visiting. The Benson Hotel.

    Responded June 29, 2024
    The Benson Hotel
  5. 8.0
    Excellent
    Florence from Singapore
    Couple
    Standard King Room - Non-Smoking
    Stayed 5 nights in February 2025

    “Excellent location”

    The location is excellent, near to the explanade (lagoon & night markets) and shopping malls. It is convenient to have in-door parking at a daily rate of A$25. The room is spacious with mountain view. The hotel pool is small but good for a short swim. The breakfast is sufficient.

    Reviewed March 02, 2025
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