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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Grand Swiss-Belhotel Darmo in Surabaya offers stylish dining, spacious rooms, and 24-hour in-room dining. Discover unique cuisines and nearby attractions for a memorable stay. Experience the best of Surabaya at Grand Swiss-Belhotel Darmo. Conveniently located in Surabaya Center, this property offers a vibrant neighborhood vibe and easy access to shopping malls, local markets, and cultural landmarks. Enjoy amenities such as breakfast in your room, massages, and an indoor pool. Stay comfortable with air conditioning, complimentary Wi-Fi, and in-room safe. Explore nearby landmarks like Surabaya Town Square, Monkasel, and Suroboyo Monument. Perfect for two travelers seeking convenience, comfort, and an unforgettable Surabaya experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
600 meters to Bungkul Park
Top Value
Check-in [24-hour]
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Kids club
Fitness center
Luggage storage
Cash withdrawal
10 travelers have booked today.
Based on 2,063 verified reviews
9.6
9.5
9.5
9.4
9.3
Location rating score
There are 34 places in walking distance!
Value for money | 9.5 |
Location rating | 9.4 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 11.6 km |
Does Grand Swiss-Belhotel Darmo have a swimming pool?
While relaxing at Grand Swiss-Belhotel Darmo, you can indulge in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.
Does Grand Swiss-Belhotel Darmo offer laundry services?
Yes! Grand Swiss-Belhotel Darmo offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.
What interesting attractions are near by Grand Swiss-Belhotel Darmo that are in walking range?
While residing at Grand Swiss-Belhotel Darmo, begin your vacation by discovering the closest points of interest that are within walking distance to the property which include Newton Vintage Store, Taman Korea, and Bungkul Park.
What bars are close by Grand Swiss-Belhotel Darmo?
While lounging at Grand Swiss-Belhotel Darmo, take pleasure in your evening or night out at The TV Bar, Desperados Bar, and Top Ten & Coyote Bar to make the most out of your nightlife.
In which languages can Grand Swiss-Belhotel Darmo's staff members communicate?
Grand Swiss-Belhotel Darmo can speak up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.
What payment options are accepted at Grand Swiss-Belhotel Darmo?
Grand Swiss-Belhotel Darmo accepts up to 4, with payment card options such as MasterCard, Visa, American Express, and Cash.
What is the verified guest review consensus about Grand Swiss-Belhotel Darmo's Wi-Fi?
100.0% of our past visitor assessments have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Grand Swiss-Belhotel Darmo down in the review section.
What is the typical rating that verified Business travelers' have given to Grand Swiss-Belhotel Darmo?
Verified business travelers that have stayed at this property have given Grand Swiss-Belhotel Darmo an average rating of 9.3. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with young children have given to Grand Swiss-Belhotel Darmo?
Past families with young children that have stayed at this property have given Grand Swiss-Belhotel Darmo an average rating of 9.3. You can look up more complete customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Grand Swiss-Belhotel Darmo?
The nearest train, metro, or bus station is Ngagel, 1082.39 m away from Grand Swiss-Belhotel Darmo.
What restaurants are close by Grand Swiss-Belhotel Darmo?
Grand Swiss-Belhotel Darmo’s local community is Surabaya Center which consists of well-known restaurants such as Kayanna Restaurant and The Consulate.
What is the closest airport to Grand Swiss-Belhotel Darmo?
The nearest airport to Grand Swiss-Belhotel Darmo is Juanda International Airport, 12.0 km away.
Experience Luxury and Convenience at Grand Swiss-Belhotel Darmo
Welcome to Grand Swiss-Belhotel Darmo, a prestigious 5-star hotel located in the vibrant city of Surabaya, Indonesia. With its prime location and unparalleled service, this hotel promises an unforgettable stay for both business and leisure travelers.
As you step into the elegant lobby, you'll be greeted by the warm and friendly staff, ready to assist you with any request. Check-in begins at 02:00 PM, allowing you ample time to settle in and start exploring the hotel's luxurious amenities.
Grand Swiss-Belhotel Darmo boasts a total of 227 well-appointed rooms, each designed with your comfort in mind. From spacious deluxe rooms to stylish suites, every accommodation option offers a serene retreat where you can unwind after a long day of sightseeing or business meetings. The rooms are tastefully decorated and equipped with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
Families with children will find Grand Swiss-Belhotel Darmo to be a perfect choice. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it an ideal destination for a family getaway. The hotel also offers a range of family-friendly facilities, including a swimming pool and a dedicated kids' club, where little ones can have fun and make new friends.
Indulge in a world of culinary delights at the hotel's exquisite restaurants. From international cuisine to local specialties, there is something to satisfy every palate. After a satisfying meal, head to the hotel's spa and wellness center for a rejuvenating massage or pampering treatment.
With its convenient location, Grand Swiss-Belhotel Darmo offers easy access to Surabaya's top attractions, shopping malls, and business districts. Whether you're here for business or pleasure, this hotel provides the perfect base for exploring the city.
Experience luxury, comfort, and impeccable service at Grand Swiss-Belhotel Darmo. Book your stay now and create unforgettable memories in Surabaya, Indonesia.
Unwind and Stay Active at Grand Swiss-Belhotel Darmo's Sports Facilities
At Grand Swiss-Belhotel Darmo in Surabaya, Indonesia, guests can indulge in a range of sports facilities that promise to keep them entertained and active throughout their stay. The hotel boasts a stunning outdoor pool, perfect for taking a refreshing dip or simply lounging by the water's edge. Whether you prefer to swim a few laps to start your day or relax with a cocktail at the poolside bar, the outdoor pool area provides a serene oasis for guests to unwind and soak up the sun.
Additionally, the hotel offers a well-equipped fitness center for those looking to maintain their workout routine while traveling. With state-of-the-art equipment and dedicated trainers, guests can enjoy a variety of cardio and strength training exercises. Whether you prefer to hit the treadmill, lift weights, or join a group fitness class, the fitness center at Grand Swiss-Belhotel Darmo ensures that you can stay active and energized throughout your stay. So, whether you are a fitness enthusiast or simply looking to enjoy a leisurely swim, Grand Swiss-Belhotel Darmo's sports facilities are sure to cater to your every need.
Unparalleled Convenience at Grand Swiss-Belhotel Darmo
At Grand Swiss-Belhotel Darmo, convenience is at the forefront of your stay. With a plethora of facilities designed to make your experience seamless, you can truly relax and enjoy your time in Surabaya. The hotel offers 24-hour room service, ensuring that you can indulge in delicious meals at any time of the day or night. Additionally, the laundry service takes care of your clothing needs, so you can focus on exploring the city without worrying about laundry chores.
The hotel's concierge is always ready to assist you with any queries or requests you may have, providing personalized recommendations and ensuring that your stay is tailored to your preferences. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. For those who prefer to smoke, there is a designated smoking area available. The hotel also offers luggage storage, allowing you to explore Surabaya without the burden of your bags. With daily housekeeping, your room will always be kept in pristine condition, providing you with a comfortable and clean environment throughout your stay. Experience unparalleled convenience at Grand Swiss-Belhotel Darmo, where every detail is taken care of to ensure a memorable stay.
Convenient Transport Facilities at Grand Swiss-Belhotel Darmo
At Grand Swiss-Belhotel Darmo, guests can enjoy a range of convenient transport facilities that make exploring Surabaya a breeze. The hotel offers valet parking, ensuring that guests can effortlessly arrive and depart without the hassle of finding parking spaces. For those who prefer to drive themselves, there is also a spacious car park available on-site.
Additionally, the hotel provides a reliable taxi service, allowing guests to easily navigate the city and visit popular attractions. Whether you're heading to a business meeting or exploring Surabaya's vibrant shopping districts, the hotel's taxi service ensures a comfortable and hassle-free journey.
For guests who prefer to drive their own vehicles, Grand Swiss-Belhotel Darmo also offers self-parking options. With ample parking spaces available, guests can conveniently park their cars and have peace of mind knowing their vehicles are secure.
No matter your preferred mode of transportation, Grand Swiss-Belhotel Darmo ensures that your travel needs are met with their comprehensive transport facilities. Whether you choose valet parking, the car park, or the convenient taxi service, you can explore Surabaya with ease and enjoy a stress-free stay at this exceptional hotel.
Indulge in Exquisite Dining at Grand Swiss-Belhotel Darmo
At Grand Swiss-Belhotel Darmo, dining is an experience that will delight your taste buds and leave you craving for more. With a variety of dining options available, you can indulge in exquisite cuisine throughout your stay.
Start your day off right with a scrumptious breakfast buffet that offers a wide range of options to suit every palate. From freshly baked pastries to made-to-order omelettes, you will find an array of delicious choices to satisfy your morning cravings. For those who prefer a lighter start, a continental breakfast is also available.
When it comes to dining throughout the day, the hotel offers 24-hour room service, allowing you to enjoy a delectable meal in the comfort of your own room. Whether you're in the mood for a hearty burger, a flavorful pasta dish, or a refreshing salad, the extensive room service menu has something for everyone.
With daily housekeeping ensuring that your room is always clean and tidy, you can relax and enjoy a meal at one of the hotel's on-site restaurants. From authentic Indonesian cuisine to international favorites, the dining options at Grand Swiss-Belhotel Darmo are sure to satisfy even the most discerning palates. Indulge in a culinary journey like no other and experience the true flavors of Surabaya at this exceptional hotel.
Luxurious and Spacious Rooms at Grand Swiss-Belhotel Darmo
Experience the epitome of comfort and elegance at Grand Swiss-Belhotel Darmo in Surabaya, Indonesia. With a range of room types to choose from, this hotel offers something for every traveler's needs.
Indulge in the opulence of the Business Suite, boasting a generous 64 square meters of space. Perfect for corporate travelers, this suite provides ample room to work and relax, ensuring a productive stay. For those seeking a more intimate setting, the Deluxe King Room offers 32 square meters of luxurious comfort with a plush king-size bed, while the Deluxe Twin Rooms provide the same square footage with two comfortable single beds, making them ideal for friends or family traveling together.
For the ultimate in grandeur, the Grand Suite is an expansive 100 square meters, featuring a lavish king-size bed and a separate living area. With its spacious layout and luxurious amenities, this suite promises an unforgettable stay.
Booking your stay at Grand Swiss-Belhotel Darmo through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the available room options, compare prices, and secure your reservation with just a few clicks. So why wait? Treat yourself to a memorable stay at Grand Swiss-Belhotel Darmo and book your room on Agoda today.
Discover the Vibrant Surabaya Center
Welcome to Surabaya Center, a bustling district in the heart of Surabaya, Indonesia. This vibrant area is home to the renowned Grand Swiss-Belhotel Darmo, offering a perfect blend of comfort, convenience, and luxury. Surabaya Center is a thriving hub of activity, with its proximity to popular attractions, shopping centers, and business districts making it an ideal choice for both leisure and business travelers.
Immerse yourself in the rich cultural heritage of Surabaya by exploring the nearby attractions. Visit the iconic Surabaya Zoo, one of the largest and oldest zoos in Southeast Asia, and get up close and personal with a wide variety of animals. For history enthusiasts, the House of Sampoerna Museum is a must-visit, showcasing the city's tobacco industry and its historical significance. Indulge in some retail therapy at Tunjungan Plaza, the largest shopping mall in Surabaya, offering a wide range of international and local brands.
After a day of exploration, retreat to the Grand Swiss-Belhotel Darmo and experience unparalleled comfort and luxury. This 5-star hotel boasts spacious and elegantly designed rooms, equipped with modern amenities to ensure a memorable stay. Enjoy a refreshing dip in the outdoor pool or pamper yourself with a rejuvenating spa treatment. With its central location, the hotel provides easy access to Surabaya's business districts, making it a convenient choice for corporate travelers.
Surabaya Center is a dynamic district that offers a perfect blend of cultural experiences, shopping delights, and luxurious accommodations. Whether you're in Surabaya for business or leisure, the Grand Swiss-Belhotel Darmo in Surabaya Center is the perfect base to explore all that this vibrant city has to offer.
Convenient Transportation Options from the Airport to Grand Swiss-Belhotel Darmo
Situated in the heart of Surabaya Center, Grand Swiss-Belhotel Darmo offers a convenient and accessible location for travelers visiting Surabaya, Indonesia. When it comes to transportation options from the nearby airports to the hotel, guests have several choices to ensure a smooth and hassle-free journey.
For those arriving at Juanda International Airport, the closest airport to Surabaya, there are multiple transportation options available. One of the most convenient ways to reach Grand Swiss-Belhotel Darmo is by hiring a taxi or a ride-hailing service from the airport. Taxis are readily available outside the airport terminal and offer a comfortable and direct transfer to the hotel. Alternatively, guests can also opt for a pre-arranged airport transfer service provided by the hotel for a seamless arrival experience.
Another transportation option from the airport to the hotel is by utilizing the local public transportation system. The airport is well-connected to the city center by buses and trains, providing an affordable and efficient way to reach Grand Swiss-Belhotel Darmo. Travelers can take a bus or a train from the airport to the nearest bus or train station, and then easily transfer to a local transport service that will take them directly to the hotel.
No matter which transportation option guests choose, they can expect a convenient and hassle-free journey from the nearby airports to Grand Swiss-Belhotel Darmo. With its prime location in Surabaya Center, the hotel offers a comfortable and stylish accommodation choice for both business and leisure travelers visiting Surabaya, Indonesia.
Discover Surabaya's Vibrant Landmarks near Grand Swiss-Belhotel Darmo
Immerse yourself in the rich history and vibrant culture of Surabaya, Indonesia, by exploring the nearby landmarks and attractions surrounding Grand Swiss-Belhotel Darmo. Just a stone's throw away, you'll find the iconic Sampoerna Museum, where you can delve into the captivating world of Indonesian art and witness the traditional cigarette-making process.
For a breathtaking sight, make sure to visit the Suramadu National Bridge, an architectural marvel that connects Surabaya with the island of Madura. As you stroll along the bridge, you'll be treated to panoramic views of the city's skyline and the sparkling Madura Strait.
Nature enthusiasts will be delighted by the lush greenery of Bungkul Park, a serene oasis in the heart of Surabaya. Take a leisurely walk, have a picnic, or simply relax amidst the beautiful landscapes and vibrant flowers.
History buffs should not miss the opportunity to explore Monkasel (Submarine Monument) and Tugu Pahlawan, two significant landmarks that pay tribute to Surabaya's heroic past. Monkasel showcases a real submarine transformed into a museum, offering a unique insight into Indonesia's maritime history, while Tugu Pahlawan stands as a grand memorial to honor the fallen heroes of the Battle of Surabaya.
Animal lovers can head to Surabaya's Zoo, home to a diverse range of wildlife species. Spend a day observing and learning about exotic animals from around the world in this well-maintained and family-friendly attraction.
Religious sites also dot the city, including the magnificent Ampel Mosque and the grand Muhammad Cheng Hoo Mosque. Ampel Mosque is a revered pilgrimage site for Muslims, while the Chinese-inspired Muhammad Cheng Hoo Mosque showcases the harmonious blend of cultures in Surabaya.
Lastly, don't forget to visit Jembatan Merah, a historical bridge that played a significant role during the Indonesian National Revolution. Marvel at its architectural beauty and learn about its importance in Surabaya's fight for independence.
With its prime location near these captivating landmarks and attractions, Grand Swiss-Belhotel Darmo offers a convenient base for travelers looking to explore the best of Surabaya's heritage and natural beauty.
Convenient Access to Public Transport Stations at Grand Swiss-Belhotel Darmo
Located in the heart of Surabaya, Grand Swiss-Belhotel Darmo offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short distance away, you will find Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station.
For those looking to explore the city, the nearby Semut Train Station provides a convenient option. From here, you can easily reach popular attractions such as the Surabaya Zoo, Tugu Pahlawan Monument, and the vibrant shopping district of Tunjungan Plaza. Gubeng Train Station is another excellent choice for travelers, offering connections to major cities in Java.
Surabaya Kota is a bustling transport hub that connects various modes of transportation, including buses and trains. It provides easy access to popular destinations such as Suramadu Bridge, which connects Surabaya to the neighboring island of Madura. Sidotopo Train Station is also nearby, offering connections to the beautiful city of Malang and the stunning Bromo-Tengger-Semeru National Park.
Ngagel is a strategic transport hub that connects Surabaya's major roads, making it a convenient option for those traveling by car or taxi. Additionally, Pasar Turi Train Station is within reach, providing access to Surabaya's neighboring cities such as Mojokerto and Jombang.
With its prime location and proximity to these public transport stations, Grand Swiss-Belhotel Darmo offers a convenient base for exploring Surabaya and its surrounding areas. Whether you're traveling for business or leisure, you can easily navigate the city and discover its rich cultural heritage and vibrant attractions.
Indulge in Culinary Delights at Grand Swiss-Belhotel Darmo
Located in the heart of Surabaya, Grand Swiss-Belhotel Darmo offers a wide variety of dining options just steps away from its doorstep. Food enthusiasts will be delighted to find an array of restaurants in the vicinity, each offering a unique culinary experience. Aiola Eatery is perfect for those craving Italian cuisine, while BONCAFE MANYAR KERTOARJO is a great spot for coffee lovers. Seafood enthusiasts can indulge in fresh catches at Layar Seafood KH Abdul Wahab Siamin, and those looking for authentic Indonesian flavors can visit Apeng Kwetiau Medan - Kedung Doro or Soto Ayam 'Cak To' Undaan Wetan. Sate Klopo Ondomohen Bu Asih - Walikota Mustajab is renowned for its mouthwatering skewers, while Rawon Setan - Embong Malang is a must-visit for those seeking the famous Surabaya black beef soup. For a taste of traditional Javanese cuisine, Soto Ambengan Pak Sadi is the place to go. Wapo Resto - Airlangga offers a modern twist on Indonesian dishes, and Bon Ami Restaurant is perfect for those looking for a cozy and intimate dining experience. With such a diverse range of dining options nearby, guests at Grand Swiss-Belhotel Darmo will have no shortage of culinary delights to explore during their stay.
Shop 'til you drop at Surabaya's vibrant shopping landmarks
Grand Swiss-Belhotel Darmo is conveniently located near a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just a short distance away, you will find Central Point Mall, a modern shopping complex offering a wide array of international and local brands. For those looking for traditional Indonesian souvenirs, Mirota Batik is the perfect place to shop for intricately designed batik fabrics and handicrafts. Bratang Flower Market is a must-visit for flower enthusiasts, where you can find a stunning variety of blooms. Wisata Rasa is a food lover's paradise, with its bustling food stalls offering a taste of Surabaya's culinary delights. Pasar Keputran is a local market where you can immerse yourself in the vibrant atmosphere and shop for fresh produce and local snacks. Grand City Mall and Marvell City are two other shopping destinations nearby, offering a mix of fashion, entertainment, and dining options. For vintage lovers, Newton Vintage Store is a treasure trove of unique clothing and accessories. Don't miss the bustling Pasar Genteng, known for its bustling atmosphere and a wide variety of goods. Lastly, Plaza Tunjungan, one of Surabaya's iconic shopping centers, is just a short distance away, offering a blend of high-end boutiques, department stores, and entertainment options. With such a diverse range of shopping landmarks surrounding the hotel, Grand Swiss-Belhotel Darmo is the perfect choice for shopaholics visiting Surabaya.
Affordable Luxury: Experience Grand Swiss-Belhotel Darmo at an Unbeatable Price
Indulge in a lavish stay at the Grand Swiss-Belhotel Darmo in Surabaya, Indonesia, without breaking the bank. With an average room price of just $55, this exquisite hotel offers unbeatable value for money. Compared to the average price of a hotel room in Surabaya, which stands at $28, Grand Swiss-Belhotel Darmo provides a truly affordable luxury experience.
Step into a world of elegance and sophistication as you enter your well-appointed room, designed to ensure utmost comfort and relaxation. Each room is tastefully decorated with modern furnishings and equipped with top-notch amenities, including a flat-screen TV, complimentary Wi-Fi, and a luxurious en-suite bathroom.
From the moment you arrive, you'll be greeted by the hotel's warm and attentive staff, dedicated to providing exceptional service throughout your stay. Whether you're traveling for business or leisure, Grand Swiss-Belhotel Darmo offers an array of facilities to cater to your every need. Indulge in a refreshing dip in the outdoor pool, unwind with a rejuvenating spa treatment, or stay active at the fully-equipped fitness center.
Don't miss out on the chance to experience the epitome of luxury at an affordable price. Book your stay at Grand Swiss-Belhotel Darmo today and create unforgettable memories in the heart of Surabaya.
Exceptional Services, Immaculate Rooms, and Great Value for Money
Grand Swiss-Belhotel Darmo in Surabaya, Indonesia has received rave reviews from its satisfied customers. One of the standout features mentioned by multiple guests is the exceptional services provided by the hotel staff. Guests have praised the attentive and friendly nature of the staff, who go above and beyond to ensure a memorable stay. From the moment of arrival to departure, guests are made to feel welcome and well taken care of.
Another aspect that has impressed guests is the immaculate cleanliness of the rooms. Many reviewers have highlighted the super clean rooms, which are well-maintained and spotless. The attention to detail in housekeeping is highly appreciated, creating a comfortable and hygienic environment for guests to relax in.
In addition to the outstanding services and cleanliness, guests have also commended the hotel for offering great value for money. The reasonable pricing combined with the high-quality services and facilities make Grand Swiss-Belhotel Darmo an excellent choice for both business and leisure travelers. With such positive reviews, it is no wonder that guests express their intention to return to this exceptional hotel.
Exquisite Luxury and Exceptional Service at Grand Swiss-Belhotel Darmo
Discover a world of exquisite luxury and exceptional service at Grand Swiss-Belhotel Darmo in Surabaya, Indonesia. With an impressive overall rating of 9.5, this hotel has consistently exceeded the expectations of its guests, leaving them in awe of its impeccable standards. The exceptional value offered by this hotel is reflected in its remarkable rating of 9.5 for value, making it an ideal choice for both business and leisure travelers seeking a lavish experience without breaking the bank.
Grand Swiss-Belhotel Darmo is renowned for its outstanding facilities, as reflected in its impressive rating of 9.3. From the moment you step into the hotel's elegant lobby, you will be greeted by a sense of grandeur and sophistication. The hotel boasts a range of world-class amenities, including a state-of-the-art fitness center, a luxurious spa, and a stunning rooftop pool with breathtaking views of the city. Whether you are seeking relaxation or indulgence, this hotel has it all.
Cleanliness is of paramount importance at Grand Swiss-Belhotel Darmo, and it shows in its exceptional rating of 9.7. The hotel's meticulous attention to detail ensures that every corner of the property is immaculate, leaving guests feeling refreshed and rejuvenated. From the pristine guest rooms to the sparkling public areas, cleanliness is truly a top priority at this hotel. Combined with its impressive rating of 9.4 for location, which places it in the heart of Surabaya's vibrant city center, Grand Swiss-Belhotel Darmo offers an unparalleled experience that will leave a lasting impression.
Exceptional9.3
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 2 year(s).
Provided by verified guests of
Exceptional
10 most recent verified ratings received by the property
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Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Recommended 5-star hotel in Surabaya”
Impressed with the hotel, its service, and its staff who are very friendly starting from the security guard at the front to the manager, the hotel is fragrant, every corner smells good, the AC is cold even in the corridors, very impressive, the contents are also wow. Amazing, just a pity for the food for a 5-star hotel, I chose the Suite room which costs 1350, not including breakfast, so breakfast must be added for 155 per person. And the food served is not very varied, for the swimming pool it's also not that great, it should be on the rooftop in an open space with a view of the blue sky, this hotel will be even cooler. But for all of this, it's still the best 5-star hotel in Surabaya 🥰🥰🥰🥰
Yang Terhormat Sabrina, Salam Hangat dari Hotel Royal Tulip Darmo Surabaya, Terimakasih telah membagikan pengalaman anda. Senang bahwa palayanan kami, keramahan staff, kebersihan dan fasilitas kami dapat memenuhi harapan anda. Kami mohon maaf apabila ada yang kurang berkenan dan tentunya kami akan sampaikan ke bagian terkait agar dilakukan evaluasi. Sekali lagi terimakasih dan kami harap anda akan berkunjung kembali dan menghabiskan malam bersama kami di lain hari. Hormat Kami, Okkie Handoko E-Commerce
Great hotel to stay”
Nice and friendly stay who were trying their best to make you comfortable. I will strongly recommend others to consider this hotel. To the hotel management, I will suggest the areas of improvement here. (1) I got hit by a nail on the chair in the room. Please have house keeping to check all the chairs to prevent a recurring incident to other guests. (2) The swimming pool wasnt clean for a few days, and I saw algae growing. Understand that my staying period was during the lunar new year, but it was cleaned later. I hope there is a regular maintenance schedule for the pool. (3) The food price in the hotel is a lot more expensive than nearby restaurants. Given that it was a raining season during my stay, I have to spend more. (4) The massage service in the hotel was not charging according to the pricing given, and in my opinion, not honest at all. Please look into this issue. Hope these all helps. Thanks.
Dear K, Warmest Greetings from Royal Tulip Hotel Darmo Surabaya, Thank you for staying with us. Your review will motivate us to maintain our quality of service and we hope we can serve you again in the future. Kind Regards, Okkie Handoko E-Commerce
Nice hotel with affordable price”
We had 3 nights stay at Royal Tulip Darmo. The location is good. The room was clean and looked pretty new. They had a mobile phone for the house phone. Just make sure you don't break it, otherwise you have to pay 3 million rupiah. The room has smart TV, which you can log in into your Netflix and Disney Hotstar account if you have one. But don't forget to log out. I'm not sure if the hotel will log it out automatically or not after you check out. I love that there is a Singapore Ice cream stall in the Concierge area. We bought it few times while staying there. The parking is the basement is OK, but quite small if there's event at the hotel. Only a slight problem on our first night. The AC was warm. Woke up in the middle of the night sweating and had to call front office to bring technician up to check on our AC. Apparently the AC filter was dirty, but it was quickly changed in matter of minutes. Another downside was the wall is pretty thin. We could hear from our bathroom when the kids from family next room screaming and talking, also when people were talking and walking in the hallway. Overall we had a pretty nice stay.
Newly renovated ”
Overall the hotel is clean, tidy and the staff are friendly. The room is spacious and the bathroom is in good condition, although the towels can be a bit worn, so just ask for new ones. There's a pool with a lovely view of surabaya, and a cafe downstairs. The location is far from the main hustle of tunjungan, but it's only a 10 minute ride away. If you stay overnight into a Sunday, be aware they do a car free day on the main road outside, so you will be woken up by the event. There are cafes and restaurants nearby, within walking distance, but you have a full breakfast buffet available with Indonesian and continental choices.
Dear Mr. / Ms. Javitha, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo Surabaya
I got more than what I paid for”
This hotel has blown my mind. It's sparkling clean, the rooms are quiet and the service makes you totally feel special. For the price of a 4-star hotel, you are getting the quality, service and facilities equivalent to that of a 5-star hotel. I would be very happy to return and stay in Grand Swiss-Belhotel Darmo
Dear Mr. Kevin, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo Surabaya