Crystalbrook Riley
Crystalbrook Riley
Crystalbrook Riley
Recreational facilities, Crystalbrook Riley in Cairns
Lobby, Crystalbrook Riley in Cairns
Food and beverages, Crystalbrook Riley in Cairns
Facilities, Crystalbrook Riley in Cairns

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Crystalbrook Riley

131-141 The Esplanade, Cairns City Center, Cairns, Australia, 4870 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Cairns City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Esplanade Boardwalk. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Cairns

Check-in [24-hour]

Great View

Facilities

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

Check-in/out [express]

Luggage storage

This property is in high demand!

3 travelers have booked today.

9.1Exceptional

532 reviews

532 reviews

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Muddy's Playground
110 m
Cairns Central Shopping Center
140 m
St Monica's Cathedral
140 m
Cairns Esplanade Boardwalk
210 m
JUTE Theatre Company
240 m
Popular landmarks
Esplanade Boardwalk
540 m
Night Markets
560 m
Cairns Esplanade Lagoon
600 m
Green Island
920 m
The Reef Hotel Casino
1.0 km
Closest landmarks
Cairns Skin Cancer Clinic
240 m
Cairns Private Hospital
260 m
Mike Ball Dive Expeditions
350 m
Michael Seebeck Gallery
490 m
Cairns Library
490 m
Value for money8.9
Location rating9.3
Nearest airportCairns Airport (CNS)
Distance to airport5.0 km

Rooms available at Crystalbrook Riley

Family Room with Sea View
...
  • Room size: 64 m²/689 ft²
  • Sea view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Panoramic Sea View Room with King Bed
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
King Room With Sea View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Family Room
...
  • Room size: 64 m²/689 ft²
  • Outdoor view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Resort Twin Room
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Suite
...
  • Room size: 69 m²/743 ft²
  • Sea view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Urban King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Urban Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Resort Room King
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Family Room with City View - Urban
...
  • Room size: 64 m²/689 ft²
  • Mountain view
  • 1 king bed and 2 single bed...
Enter dates to see prices

Top things to do in Cairns

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Crystalbrook Riley have a swimming pool?

While lounging at Crystalbrook Riley, you can indulge in the swimming pool facility to get your day started the best way with a splash for a refreshing morning or evening.

Does Crystalbrook Riley offer spa services?

You can benefit from your stay at Crystalbrook Riley much more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening even better.

What type of non-water sports and outdoor activities are accessible at Crystalbrook Riley?

Crystalbrook Riley includes non-water sport and outdoor activities such as bicycle rental for you to enjoy.

Does Crystalbrook Riley have a fitness center?

Crystalbrook Riley offers 24-hour fitness center that is effortlessly situated at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Does Crystalbrook Riley offer dry cleaning services?

Yes! Crystalbrook Riley offers dry cleaning service that is available all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

What precautions does Crystalbrook Riley take in terms of hygiene, safety, and cleanliness?

Crystalbrook Riley satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes ready with staff trained in safety protocol, first aid kit, free face masks, and temperature check for guests and staff for added safety precautions and hygiene protocols.

Does Crystalbrook Riley offer an option for contactless check-in and check-out?

At Crystalbrook Riley, visitors can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.

Are there ATM on-site at Crystalbrook Riley?

Absolutely! The benefits of staying at Crystalbrook Riley include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

What interesting attractions are nearby Crystalbrook Riley that are in walking range?

While remaining at Crystalbrook Riley, start off your holiday by exploring the nearest destinations that are within close proximity to the property which include Muddy's Playground, Cairns Central Shopping Center, and St Monica's Cathedral.

How long do travelers usually stay at Crystalbrook Riley?

Verified past guests that have stayed at Crystalbrook Riley had an average nightly stay of 3 nights at this property.

What is the average rating that past Solo travelers' have given to Crystalbrook Riley?

Past solo travelers that have stayed at this property have given Crystalbrook Riley an average rating of 9.0. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Crystalbrook Riley?

Verified families with older children that have stayed at this property have given Crystalbrook Riley an average rating of 9.0. You can check out more descriptive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

More about Crystalbrook Riley

More about Crystalbrook Riley





Unwind and Indulge in Crystalbrook Riley's Exceptional Entertainment Facilities

Crystalbrook Riley in Cairns, Australia, offers an array of exceptional entertainment facilities that are sure to delight and rejuvenate guests. The hotel's stylish bar provides the perfect setting to unwind and enjoy a refreshing cocktail or a glass of fine wine. Whether you're looking to socialize with fellow travelers or simply relax with a good book, the bar offers a sophisticated ambiance and a wide selection of beverages to suit every taste. For those seeking ultimate relaxation, the hotel's massage services are a must-try. Highly skilled therapists are on hand to provide a range of soothing treatments that will leave you feeling refreshed and rejuvenated. Indulge in a blissful massage tailored to your needs and let the stress melt away. To further unwind, guests can take advantage of the hot tub and spa facilities. Immerse yourself in the warm, bubbling waters of the hot tub and let the soothing jets ease your muscles. The spa offers a range of indulgent treatments, from facials to body wraps, ensuring a truly pampering experience. Surrounded by lush greenery, the hotel's garden is a tranquil oasis where guests can escape the hustle and bustle of daily life. Take a leisurely stroll through the beautifully landscaped grounds, breathe in the fragrant flowers, and enjoy the peaceful ambiance. Lastly, for those looking to bring back a piece of their stay, the hotel's gift/souvenir shop offers a variety of unique items to commemorate your time at Crystalbrook Riley. From locally made crafts to stylish souvenirs, you'll find the perfect memento to cherish your memories of this remarkable hotel. With its exceptional entertainment facilities, Crystalbrook Riley ensures that every guest's stay is filled with relaxation, rejuvenation, and unforgettable experiences.

Stay Active and Energized at Crystalbrook Riley's Sports Facilities

Crystalbrook Riley in Cairns, Australia, offers an array of top-notch sports facilities that are sure to keep guests active and energized throughout their stay. Whether you're a fitness enthusiast or simply looking to unwind with a refreshing swim, this hotel has something for everyone. Start your day with a refreshing dip in the indoor pool, perfect for those who prefer a controlled environment. The pool is surrounded by large windows, allowing natural light to flood in and create a serene ambiance. For those who prefer to soak up the sun, the outdoor pool is the ideal spot. Take a leisurely swim or simply relax on one of the sun loungers while enjoying the breathtaking views of the surrounding tropical landscape. Fitness enthusiasts will be delighted to discover the well-equipped fitness center, open 24 hours a day. Whether you prefer cardio exercises or strength training, you'll find a wide range of state-of-the-art equipment to suit your needs. Additionally, the 24-hour fitness center ensures that you can maintain your fitness routine at any time that suits you best. If you're in the mood for a refreshing drink or a light snack while lounging by the pool, the poolside bar is just steps away. Sip on a refreshing cocktail or indulge in a delicious snack while enjoying the laid-back atmosphere and stunning views. For those seeking a more adventurous experience, Crystalbrook Riley is conveniently located near the beach. Take a stroll along the golden sands, feel the cool ocean breeze, and enjoy the crystal-clear waters. Whether you're up for a game of beach volleyball or simply want to relax and soak up the sun, the beach offers endless possibilities for outdoor fun. With its impressive range of sports facilities, Crystalbrook Riley ensures that guests can stay active and energized throughout their stay. Whether you prefer a refreshing swim, a workout session, or simply lounging by the pool, this hotel has everything you need to make the most of your stay in Cairns, Australia.

Convenience at Your Fingertips at Crystalbrook Riley

Crystalbrook Riley in Cairns, Australia, offers a range of convenience facilities that ensure a hassle-free and comfortable stay for guests. With 24-hour room service, you can indulge in delicious meals or snacks anytime, day or night, without leaving the comfort of your room. The hotel also provides laundry service, allowing you to keep your clothes fresh and clean throughout your stay. The dedicated concierge team is always ready to assist you with any requests or recommendations, ensuring that you make the most of your time in Cairns. Safety deposit boxes are available for your peace of mind, providing a secure place to store your valuables. Stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. Crystalbrook Riley also offers convenient services such as express check-in/check-out, luggage storage, and daily housekeeping, allowing you to make the most of your time exploring Cairns. Whether you need your clothes dry cleaned or require any assistance, the hotel's attentive staff is always on hand to cater to your needs. With these convenience facilities, Crystalbrook Riley ensures that your stay in Cairns is seamless and enjoyable.

Convenient Transport Facilities at Crystalbrook Riley

At Crystalbrook Riley, we understand the importance of seamless transportation for our guests. Whether you're exploring the vibrant city of Cairns or embarking on exciting tours, we have a range of transport facilities to ensure your convenience and comfort throughout your stay. Our valet parking service allows you to effortlessly arrive at the hotel and have your vehicle taken care of by our friendly staff. If you prefer to drive yourself, we offer an onsite car park with charges applied. This gives you the freedom to explore the stunning attractions of Cairns at your own pace. To make your travel plans even more convenient, our ticket service can assist you in booking various tours and activities in and around Cairns. Whether you're looking to snorkel in the Great Barrier Reef or experience the breathtaking beauty of the Daintree Rainforest, our knowledgeable staff will ensure you have all the information and tickets you need. At Crystalbrook Riley, we prioritize your comfort and convenience, and our transport facilities are designed to enhance your stay. Whether you choose our valet parking service, utilize our onsite car park, or take advantage of our ticket service, we aim to make your travel experience in Cairns as seamless as possible.





Indulge in Exquisite Dining at Crystalbrook Riley

At Crystalbrook Riley, guests are treated to a culinary journey like no other. With a range of dining facilities to choose from, you can indulge in exquisite cuisine throughout your stay. Start your day with a delightful continental breakfast, served fresh every morning. Whether you prefer a quick bite or a leisurely meal, the coffee shop offers a cozy ambiance where you can savor aromatic coffee and a variety of delectable pastries. For a more sophisticated dining experience, head to the on-site restaurant, where talented chefs create mouthwatering dishes using locally sourced ingredients. The restaurant's menu showcases a fusion of international flavors, ensuring there is something to tantalize every palate. With 24-hour room service available, you can also enjoy a sumptuous meal in the comfort of your own room, whenever you desire. The diligent daily housekeeping ensures that your dining experience is always accompanied by a clean and inviting atmosphere.

Luxurious and Diverse Room Offerings at Crystalbrook Riley

Crystalbrook Riley in Cairns, Australia offers a range of luxurious and diverse room options to cater to every traveler's needs. From the King Room With Sea View, offering breathtaking panoramic views of the sea, to the spacious and comfortable Resort Room King, there is a perfect room for every guest. The Resort Twin Room provides ample space with two single beds, while the Urban King and Urban Twin offer a choice between two single beds or a lavish king bed. With rooms ranging from 30 to 32 square meters, guests can enjoy ample space and comfort during their stay at Crystalbrook Riley. Book your preferred room on Agoda to benefit from the best prices and a hassle-free booking experience, ensuring a memorable and enjoyable stay at this stunning hotel.

Discover the Vibrant Cairns City Center

Nestled in the heart of Cairns, Australia, Crystalbrook Riley offers an unrivaled location in the vibrant Cairns City Center. This bustling neighborhood is a haven for both locals and tourists, brimming with an array of attractions, dining options, and shopping experiences. Start your day with a leisurely stroll along the stunning Cairns Esplanade, a picturesque waterfront promenade that stretches for 2.5 kilometers. Breathe in the fresh ocean air as you take in the breathtaking views of Trinity Inlet and the surrounding mountains. The Esplanade is also home to a plethora of outdoor activities, including cycling, jogging, and rollerblading, making it the perfect spot to soak up the tropical Cairns atmosphere. For a taste of Cairns' rich cultural heritage, head to the Cairns Regional Gallery, just a short distance from the hotel. This contemporary art space showcases a diverse range of exhibitions and installations, featuring both local and international artists. Immerse yourself in the vibrant arts scene and gain a deeper understanding of the region's cultural identity. Indulge in some retail therapy at the nearby Cairns Central Shopping Centre, where you'll find a wide selection of boutiques, department stores, and specialty shops. From fashion and accessories to electronics and homeware, this shopping hub has something for everyone. After a day of exploring, treat yourself to a delicious meal at one of the many restaurants and cafes scattered throughout the city center, offering a variety of cuisines to suit all tastes. With its central location and an abundance of attractions, Cairns City Center is the perfect base for your tropical getaway. Whether you're seeking adventure, relaxation, or cultural experiences, this vibrant neighborhood has it all. Book your stay at Crystalbrook Riley and immerse yourself in the captivating charm of Cairns City Center.

Convenient Transportation Options from Cairns Airport to Crystalbrook Riley

Crystalbrook Riley, located in the heart of Cairns City Center, offers a luxurious and convenient stay for travelers visiting Cairns, Australia. Upon arriving at Cairns Airport, you have several transportation options to reach this beautiful hotel. One of the most convenient ways to get to Crystalbrook Riley from Cairns Airport is by taking a taxi or rideshare service. The airport is only a short 10-minute drive away, making it a quick and hassle-free journey. Taxis are readily available at the airport, and rideshare services like Uber and Ola are also popular and easily accessible. If you prefer public transportation, you can take the Airport Connect shuttle bus. This dedicated service operates between the airport and various hotels in Cairns City Center, including Crystalbrook Riley. The bus offers comfortable seating and air conditioning, ensuring a pleasant ride to your destination. For those who enjoy the freedom of driving, car rental services are available at Cairns Airport. This option allows you to explore Cairns at your own pace and provides the convenience of having a vehicle during your stay. Crystalbrook Riley offers secure parking facilities for guests, making it easy to park your rental car upon arrival. No matter which transportation option you choose, you'll find yourself at Crystalbrook Riley in no time, ready to indulge in its luxurious accommodations and enjoy the vibrant city of Cairns.

Explore the Vibrant Surroundings of Crystalbrook Riley in Cairns

Situated in the heart of Cairns, Crystalbrook Riley offers easy access to a myriad of exciting landmarks and attractions. Just steps away from the hotel, guests can stroll along the picturesque Esplanade Boardwalk, enjoying stunning views of the Coral Sea. The boardwalk is perfect for a leisurely walk or jog, and it also connects to the popular Cairns Esplanade Lagoon, where visitors can take a refreshing dip or simply relax on the sandy beach. Nature enthusiasts will be delighted to discover the nearby Cairns Botanic Gardens, a lush oasis featuring an extensive collection of tropical plants and flowers. For those seeking a unique adventure, Green Island is a must-visit destination. This idyllic coral cay offers pristine white sandy beaches, crystal-clear waters, and an abundance of colorful marine life, making it a paradise for snorkeling and diving enthusiasts. Families traveling with children will appreciate the close proximity of Muddy's Playground, a fantastic waterfront park that offers a range of play equipment and water features. Another popular attraction is the Cairns Aquarium, where visitors can delve into the fascinating underwater world of the Great Barrier Reef. For those feeling lucky, The Reef Hotel Casino is just a short distance away, offering a thrilling gaming experience and a variety of dining options. With its central location, Crystalbrook Riley provides easy access to cultural landmarks such as St Monica's Cathedral and the Cairns Museum, ensuring that guests can immerse themselves in the rich history and heritage of the region.

Convenient Public Transport Stations near Crystalbrook Riley

Situated in the heart of Cairns, Crystalbrook Riley offers easy access to various public transport stations, ensuring convenient and hassle-free travel for guests. Just a short distance away from the hotel is the Cairns Railway Station, which serves as a major transportation hub in the city. From here, guests can easily explore the surrounding areas and beyond, with regular train services connecting to popular destinations such as Kuranda, Townsville, and Brisbane. In addition to the Cairns Railway Station, Crystalbrook Riley is also conveniently located near several bus stops. The nearby bus stops provide a convenient way to explore Cairns and its surrounding attractions. Whether you're looking to visit the stunning Great Barrier Reef, explore the lush rainforests of the Daintree National Park, or simply explore the vibrant city center, the well-connected bus network makes it easy to get around.

A Gastronomic Paradise Awaits

Crystalbrook Riley is surrounded by an array of diverse and tantalizing dining options. For those seeking a taste of the sea, The Pier, Cairns is a must-visit. This waterfront restaurant offers a delectable menu featuring fresh seafood and stunning views of the marina. If you're in the mood for Asian cuisine, Jia Tong Heng Restaurant in the Night Bazaar is a hidden gem. Indulge in authentic Chinese dishes prepared with the finest ingredients. For a casual and family-friendly dining experience, Muddy's Cafe is the perfect choice. Located just a short stroll away, this charming cafe serves up delicious breakfast and lunch options, along with delightful treats and refreshing drinks. With an abundance of dining options just steps away, Crystalbrook Riley ensures that every palate is satisfied.

Shop 'til you Drop at Crystalbrook Riley's Surrounding Shopping Landmarks

Crystalbrook Riley is surrounded by an array of shopping landmarks that are sure to satisfy even the most avid shopper. Just steps away from the hotel, you'll find The Pier Cairns, a vibrant waterfront precinct offering a mix of boutique stores, restaurants, and entertainment options. Art enthusiasts will delight in exploring the Red Chair Gallery, showcasing a diverse range of local artwork. For those in search of unique and stylish fashion finds, Fujii Store is a must-visit, offering a curated collection of contemporary clothing and accessories. The Australian Leather Company is a haven for leather lovers, with a wide selection of high-quality leather goods. If you're looking for quirky and eclectic home decor, Bones and Jones is the place to go. WetRez is a one-stop-shop for all your watersports needs, while Eggplant and Poppy offers a delightful range of gifts and homewares. For a more extensive shopping experience, Cairns Central Shopping Center and Cairns Central Shopping Centre are just a short distance away, where you'll find a wide range of international and local brands. And if you're in need of outdoor gear and equipment, City Place Disposals has got you covered. With such a diverse range of shopping options right at your doorstep, Crystalbrook Riley is the perfect base for a shopping getaway in Cairns.

Unbeatable Value: Experience Luxury at Crystalbrook Riley for an Affordable Price

When it comes to finding the perfect accommodation in Cairns, look no further than Crystalbrook Riley. Offering an unrivaled combination of luxury and affordability, this stunning hotel is a true gem in the heart of the city. With an average price of just $210 per room, Crystalbrook Riley provides exceptional value for money, especially when compared to the average price of a hotel room in Cairns, which stands at $160. Despite its affordable price tag, Crystalbrook Riley doesn't compromise on quality or comfort. Each room is elegantly furnished and thoughtfully designed, ensuring a relaxing and rejuvenating stay for every guest. From the plush bedding to the modern amenities, every detail has been carefully considered to create a truly unforgettable experience. Whether you're traveling for business or pleasure, Crystalbrook Riley provides the perfect blend of affordability and luxury, making it the ideal choice for discerning travelers seeking a remarkable stay in Cairns.

Exceptional Service and Beautiful Rooms

Crystalbrook Riley in Cairns, Australia has received rave reviews from its satisfied customers. With a staff that is described as helpful, kind, and friendly, guests feel well taken care of throughout their stay. The rooms at this hotel are not only beautiful, but also impeccably clean and well-equipped, providing guests with everything they need for a comfortable and enjoyable stay. The spaciousness of the rooms allows guests to relax and unwind, while the modern and tasteful decor adds a touch of luxury. The attention to detail is evident, with quality toiletries and robes provided for guests' convenience. With such exceptional service and beautifully presented rooms, it's no wonder that guests are eager to return to Crystalbrook Riley.

Unforgettable Luxury and Exceptional Service at Crystalbrook Riley

Crystalbrook Riley in Cairns, Australia, has garnered rave reviews from its satisfied guests, earning an impressive overall rating of 9.2. This luxurious hotel offers an unforgettable experience, combining impeccable service with top-notch facilities. With its commitment to providing exceptional value, Crystalbrook Riley has received a remarkable rating of 8.9 for value, ensuring that guests enjoy every moment of their stay without breaking the bank. One of the standout features of Crystalbrook Riley is its outstanding facilities. With a rating of 9.4, guests are treated to a wide range of amenities that cater to their every need. From the stunning rooftop pool offering breathtaking views of the Coral Sea to the rejuvenating spa and wellness center, guests can indulge in ultimate relaxation and pampering. Whether you're looking to unwind in the sauna or maintain your fitness routine in the state-of-the-art gym, Crystalbrook Riley has it all. Crystalbrook Riley's commitment to cleanliness is evident in its exceptional rating of 9.4. Guests can rest assured that their rooms will be spotless and well-maintained, providing a comfortable and hygienic environment throughout their stay. The hotel's prime location also contributes to its high rating, with a score of 9.3. Situated in the heart of Cairns, guests have easy access to the city's vibrant attractions, including the Esplanade Lagoon, Great Barrier Reef departure points, and a myriad of dining and shopping options. The dedicated and professional staff at Crystalbrook Riley have earned themselves a remarkable rating of 9.2 for their outstanding performance. From the warm welcome at check-in to the attentive service throughout the stay, guests can expect nothing but excellence. The staff's attention to detail and willingness to go the extra mile ensures that every guest feels valued and well taken care of during their time at the hotel. With its exceptional customer ratings in various categories, Crystalbrook Riley stands out as a premier choice for discerning travelers seeking a luxurious and unforgettable stay in Cairns, Australia. From the moment you arrive, you'll be immersed in a world of unparalleled comfort, impeccable service, and extraordinary facilities.

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Amenities and facilities

Exceptional
Facilities

9.4

Most talked about facilities

Swimming Pool

4 mentions

View

2 mentions

Food & Dining

1 mention

Beach

1 mention

Languages spoken
  • English
  • Japanese
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alcohol
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • In-room tablet
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Asian
  • Vegetarian
  • Full English/Irish
  • Gluten-free
Restaurants on site
Paper Crane
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Greenfields
  • Cuisine: American
  • Menu: Buffet
Rocco
  • Cuisine: Mediterranean

Location

131-141 The Esplanade, Cairns City Center, Cairns, Australia, 4870
Exceptional
Location

9.3

Airports
  • Cairns Airport (CNS)
    5.0 km
  • Dunk Island Airport (DKI)
    119.9 km
Public transportation
  • Cairns Railway Station
    1.1 km
  • Freshwater
    7.8 km
Hospital or clinic
  • Cairns Skin Cancer Clinic
    240 m
Shopping
  • Night Markets
    560 m
Convenience store
  • Caltex Star Mart
    500 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Muddy's Playground
    110 m
  • Cairns Aquarium
    250 m
  • Michaelmas Cay
    480 m
  • Esplanade Boardwalk
    540 m
  • Night Markets
    560 m
  • Cairns Esplanade Lagoon
    600 m
  • Green Island
    920 m
  • The Reef Hotel Casino
    1.0 km
  • Cairns Botanic Gardens
    3.0 km
  • Gallo DairyLand
    5.1 km
Nearby landmarks
  • Muddy's Playground
    110 m
  • Cairns Central Shopping Center
    140 m
  • St Monica's Cathedral
    140 m
  • Cairns Esplanade Boardwalk
    210 m
  • JUTE Theatre Company
    240 m
  • Cairns Skin Cancer Clinic
    240 m
  • Cairns Aquarium
    250 m
  • Cairns Private Hospital
    260 m
  • Mike Ball Dive Expeditions
    350 m
  • IGA Xpress
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 4 year(s).

Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not accept cash. All charges must be settled by credit and debit cards.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)38 AUD
The property
  • Number of rooms 311

Reviews of Crystalbrook Riley from real guests

9.1
Exceptional
Cleanliness9.4
Facilities9.4
Location9.3
Service9.2
Value for money8.9
High score for Cairns
Rating
9+ Exceptional (133)
8-9 Excellent (21)
7-8 Very Good (12)
6-7 Good (4)
<6 Below Expectation (11)
Guest Type
Room Type
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Showing 181 verified guest comments
12345
10.0
Exceptional
YOKO from Japan
Family with young children
Resort Twin Room
Stayed 5 nights in May 2023

Unexpected early check-in!”

I arrived at the hotel at 5:50 am and was wondering what to do until check-in time, but when I launched the app I had installed in advance, the room was already secured. Of course, I think it was because the room was available, but thanks to that, I was able to take a nap and have a fulfilling first day. It was very helpful because I was with my child. It is a little away from the city center, but my favorite Maddy's Cafe and park are nearby, and the hotel pool has some warm water and it was comfortable. I would love to stay here again.

Reviewed May 14, 2023
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Thank you Yoko - I'm thrilled to hear that you enjoyed the Riley experience :) Looking forward playing host on your next tropical getaway! Riley xx

Responded October 31, 2023
Crystalbrook Riley
9.6
Exceptional
AYAKO from Japan
Couple
King Room With Sea View
Stayed 1 night in April 2023

Comfortable hotel”

The staff were friendly, easy to talk to, and helpful. The hotel is relatively new, so the facilities were clean. There are many places to charge devices with USB ports. You can also refill your water bottles with cold water for free in the hotel. There was a bathtub and amenities, so I was able to spend a comfortable time. The view from the room facing the sea was also good, and it was a good location for sightseeing in the city.

Reviewed May 15, 2023
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Thank you Ayako - I'm thrilled to hear that you enjoyed the Riley experience :) Looking forward playing host on your next tropical getaway! Riley xx

Responded October 31, 2023
Crystalbrook Riley
10.0
Exceptional
Milonee from Australia
Group
Resort Room King
Stayed 3 nights in May 2022

EXCELLENT!!!”

Highly recommend Riley Crystallbrook. We were 2 girlfriends travelling together as a little escape. We checked in with concierge a little earlier to enquire about our room - they were able to accommodate our request to be on a high floor with a view of the pool and the ocean. We even ended up having a bath with a sliding door from the bathroom so you could see the view directly whilst in the bath - STUNNING! I love the small ecological / sustainability touches around the room as well - the water bottles, wooden key cards and large bottles of toiletries / amenities. The only recurring thing we'd mention was everytime we asked housekeeping or room service for something, there would be a slight delay, and often we had to call twice to get things done (extra towels delivered etc). We'll definitely be coming back. Thank you Riley for a wonderful stay :)

Reviewed May 16, 2022

Thank you Milonee - I'm thrilled to hear that you enjoyed the Riley experience :) Looking forward playing host on your next tropical getaway! Riley xx

Responded October 31, 2023
Crystalbrook Riley
10.0
Exceptional
Rebecca from Australia
Couple
Urban King
Stayed 1 night in January 2020

Wish we could have stayed longer”

Wow, what a hotel! We only stayed 1 night at Riley to finish off our honeymoon in Far North Queensland. We stayed in a panoramic sea view room and enjoyed every moment. The bed was amazingly comfy, the bathroom was stunning, and all the technology features were well thought out. No need to call reception for your needs, there was an iPad that was connected with your name and account where you could order room service, change your pillow comfort, etc. Even though it was a 1 night stay, we were still gifted with a lovely bottle of champagne to enjoy to celebrate our honeymoon. Can’t recommend Riley Crystalbrook enough! Thank you for an amazing stay.

Reviewed January 28, 2020

Thank you - I'm thrilled to hear that you enjoyed the Riley experience :) Looking forward playing host on your next tropical getaway! Riley xx

Responded October 31, 2023
Crystalbrook Riley
10.0
Exceptional
Antonios from United States
Couple
Urban King
Stayed 3 nights in February 2020

Outstanding hotel with excellent service”

We enjoyed three nights at The Riley and were treated very well by all of the staff. The hotel is beautiful and located right at the Esplanade overlooking the bay in Cairns. The swimming pool is relaxing with padded sun loungers and towels provided. Throughout the hotel the cleanliness was excellent and our room was beautiful and very well appointed with lots of modern touches to lighting etc. I would most definatly recommend this hotel to my friends. 5 stars and value for money.

Reviewed March 02, 2020

Thank you Antonios - I'm thrilled to hear that you enjoyed the Riley experience :) Looking forward playing host on your next tropical getaway! Riley xx

Responded October 31, 2023
Crystalbrook Riley
12345
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