This property is in high demand!
13 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- This neighborhood is preferred by frequent travelers. Properties here...
Great location hotel, lots of restaurants and food stalls.
![Front desk [24-hour]](https://pix10.agoda.net/hotelImages//695775/-1/c454f391f2c1503177272a47919c6fb2.jpg?ca=9&ce=1&s=1024x768)
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- Many guests have praised the breakfast at this property
- Airport transfer available! Additional charges may apply. To request,...
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Free Wi-Fi
Swimming pool
Free parking
Front desk [24-hour]
Restaurants
Golf course
Massage
Airport transfer
13 travelers have booked today.
Based on 5,844 verified reviews
8.6
7.9
7.8
7.4
7.3
6.5
Nearest transportation options
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Komtar Bus Terminal is within 0.87 km
Location rating score
There are 132 places in walking distance!
| Value for money | 7.8 |
| Distance to city center | 29.3 km |
| Location rating | 8.6 |
| Nearest airport | Penang International Airport (PEN) |
| Distance to airport | 14.5 km |
Yes! Red Rock Hotel includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.
While residing at Red Rock Hotel, jump start your trip by visiting the nearest attractions that are within walking distance to the property which include Philomatic Society (Sun Yat Sen Memorial Centre), Ghee Hiang, and Masjid Pakistan.
While lodging at Red Rock Hotel, take pleasure in your evening or night out at R&B Pub, Club Momo, and Farquhar's Bar to get the most out of your nightlife.
67.0% of our past customer ratings have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Red Rock Hotel down in the review.
Verified couple travelers that have stayed at this property have given Red Rock Hotel an average rating of 7.8. You can look up on more specific customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.
Verified families with older children that have stayed at this property have given Red Rock Hotel an average rating of 7.8. You can search for more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
Past group travelers that have stayed at this property have given Red Rock Hotel an average rating of 7.9. You can find more comprehensive customer assessments and responses by filtering for a specific type of verified travelers down in the review section.
The nearest train, metro, or bus station is Komtar Bus Terminal, 872.55 m away from Red Rock Hotel.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated periods may be charged an additional fee.
This hotel has an indoor venue for your special get together. Big events and gatherings including private events and weddings can be hosted at Red Rock Hotel. Small or intimate events like entertainment events, birthday parties, and graduation parties can also be arranged. Services for wireless internet and audio-visual equipment are offered to help your occasion go effortlessly.
The closest airport to Red Rock Hotel is Penang International Airport, 14.0 km away.

Experience Comfort and Convenience at Red Rock Hotel
Located in Penang, Malaysia, Red Rock Hotel is a 3-star hotel that offers a delightful stay for both business and leisure travelers. With its convenient location, the hotel is just a short 24-minute drive away from the airport, making it easily accessible for guests arriving or departing from Penang. Built in 2000 and last renovated in the same year, Red Rock Hotel boasts a modern and contemporary design that ensures a comfortable and enjoyable stay for its guests.
Check-in at Red Rock Hotel begins at 02:00 PM, allowing guests ample time to settle in and make the most of their stay. The friendly and efficient hotel staff are always ready to welcome guests and assist with any inquiries or requests they may have. Check-out is until 12:00 PM, giving guests a relaxed morning to enjoy their breakfast or complete any last-minute preparations before their departure.
With a total of 127 well-appointed rooms, Red Rock Hotel provides a range of accommodation options to suit different preferences and needs. Each room is designed with comfort and convenience in mind, featuring modern amenities such as air conditioning, a flat-screen TV, a minibar, and complimentary Wi-Fi. The hotel's rooms are tastefully decorated, creating a cozy and inviting atmosphere for guests to unwind after a day of exploring Penang.
Families traveling with children will find Red Rock Hotel to be a welcoming choice. The hotel's child policy allows children between the ages of 2 to 11 to stay free of charge, making it an affordable option for families. The hotel also provides additional amenities and services for families, ensuring a pleasant stay for both parents and children.
With its prime location, comfortable rooms, and family-friendly policies, Red Rock Hotel is the ideal choice for travelers seeking a memorable stay in Penang. Whether you're visiting for business or leisure, this hotel offers a convenient base to explore the city's attractions, while providing a comfortable retreat to relax and rejuvenate.
Unwind and Indulge in Red Rock Hotel's Entertainment Facilities
At Red Rock Hotel, we understand the importance of relaxation and entertainment during your stay. That's why we offer a range of top-notch facilities to ensure you have a memorable and enjoyable experience. Step into our salon, where our skilled hairstylists will pamper you with a variety of hair treatments and styling options. Whether you're looking for a fresh new haircut or a glamorous updo for a special occasion, our salon has got you covered. Sit back, relax, and let our experts work their magic.
For those who appreciate the beauty of nature, our hotel boasts a stunning garden that provides a serene and tranquil escape from the hustle and bustle of city life. Take a leisurely stroll through the lush greenery, breathe in the fresh air, and soak in the peaceful ambiance. The garden also serves as a perfect spot for a picnic or a quiet moment of reflection. Whether you're looking to unwind after a long day of sightseeing or simply want to connect with nature, our garden is the ideal place to do so.
With our salon and garden, Red Rock Hotel offers a range of entertainment facilities that cater to your relaxation and leisure needs. Whether you're in the mood for a makeover or a peaceful retreat, we have the perfect options to help you unwind and indulge.
Convenience at Your Fingertips: Red Rock Hotel's Exceptional Facilities
At Red Rock Hotel, we understand the importance of convenience during your stay. That's why we offer a range of exceptional facilities to ensure that your needs are met effortlessly. Whether you're traveling for business or leisure, our hotel has got you covered.
For those who prefer to travel light, take advantage of our laundry service and dry cleaning facilities. Our dedicated staff will ensure that your clothes are clean and fresh, allowing you to focus on enjoying your stay. If you need any assistance during your time with us, our friendly concierge is available around the clock to cater to your every need.
Stay connected with our complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or simply want to stay in touch with loved ones, our reliable internet connection will keep you connected. For added convenience, we also offer luggage storage and daily housekeeping services, so you can relax and make the most of your time in Penang.
Additionally, our hotel features a designated smoking area for those who enjoy a cigarette. We also have safety deposit boxes available for the safekeeping of your valuables. And if you find yourself in need of any essentials, our on-site convenience store is stocked with a variety of items for your convenience.
At Red Rock Hotel, we strive to provide a seamless and hassle-free experience for our guests. With our array of convenience facilities, you can rest assured that your stay with us will be nothing short of exceptional.
Convenient Transport Facilities at Red Rock Hotel
At Red Rock Hotel, we understand the importance of convenient transport options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. Whether you're arriving from the airport or looking to explore the city, we have you covered.
For guests arriving by air, our airport transfer service provides a seamless transition from the airport to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, ensuring a smooth and comfortable journey. If you're looking to explore the city and its surrounding attractions, our tour desk can assist you in planning and booking various tours and excursions.
In addition to these services, we also offer valet parking and a car park onsite, providing convenient options for guests with their own vehicles. For those without a car, our shuttle service can take you to popular destinations within the city. If you prefer to have more flexibility, we also have a car hire service available. Alternatively, our friendly staff can assist you in arranging a taxi service. Additionally, our ticket service can help you secure tickets to local attractions and events. Best of all, our car park is free of charge for guests, ensuring that parking is never a concern during your stay at Red Rock Hotel.
Delicious Dining Experiences at Red Rock Hotel
Indulge in a variety of delectable dining options at Red Rock Hotel, where culinary delights await at every turn. Whether you're craving a quick bite or a leisurely meal, our hotel offers an array of dining facilities to suit every palate and preference.
Start your day off right with a scrumptious breakfast buffet at our cozy coffee shop. Savor a selection of freshly baked pastries, tropical fruits, and a range of hot and cold dishes to energize your mornings. For a more substantial meal, head to our elegant restaurant, where our talented chefs whip up a diverse menu of local and international cuisines. From authentic Malaysian delicacies to international favorites, there's something to satisfy every craving.
If you prefer to dine in the comfort of your own room, our room service is available around the clock. Indulge in a private dining experience as you choose from a wide range of dishes from our extensive menu. For those who enjoy cooking their own meals, we also offer a shared kitchen facility where you can showcase your culinary skills. Rest assured, our dedicated housekeeping team ensures that all dining areas are impeccably clean and sanitized for your safety and peace of mind.
Comfortable Room Options at Red Rock Hotel in Penang
Red Rock Hotel offers a variety of well-designed rooms to suit different travel needs, including the Standard Double, which provides a cozy 22 square meters space with a comfortable double bed, perfect for solo travelers or couples. For families or groups, the Family Room spans 32 square meters and features two double beds, ensuring ample space and privacy for everyone. Guests seeking flexible bedding arrangements can opt for the Deluxe Double or Deluxe Twin rooms, both measuring 22 square meters and offering either a double bed or two single beds to cater to individual preferences. Additionally, the Standard Twin room provides a practical 22 square meters with two single beds, ideal for friends or colleagues traveling together.
Booking these rooms through Agoda guarantees you the best prices available, allowing you to enjoy your stay without worrying about hidden costs. The platform also ensures a hassle-free reservation process, making your planning simple and stress-free so you can focus on enjoying your trip to Penang. Whether you're traveling solo, as a family, or with friends, Red Rock Hotel’s diverse room options and Agoda’s seamless booking experience make for a truly comfortable and convenient stay.
Discover the Charms of Georgetown in Penang
Welcome to Georgetown, a captivating destination nestled in the heart of Penang, Malaysia. Renowned for its rich cultural heritage, vibrant street art, and mouthwatering local cuisine, Georgetown offers a unique blend of old-world charm and modern delights. As you wander through its narrow streets, you'll be enchanted by the colorful colonial buildings, ornate temples, and bustling markets that tell the story of this historic city.
Immerse yourself in the cultural tapestry of Georgetown by visiting its numerous UNESCO World Heritage Sites. Marvel at the intricate architecture of the Khoo Kongsi clan house, explore the historic Fort Cornwallis, and admire the stunning street art that adorns the walls of the city. Indulge in the tantalizing flavors of Penang's famous street food, from savory char kway teow to mouthwatering assam laksa, as you navigate the bustling food stalls of Georgetown.
Beyond its cultural treasures, Georgetown also offers a vibrant nightlife scene. Discover trendy cafes, hipster bars, and live music venues that come alive after dark. Shopaholics will find their paradise in the bustling markets and boutique stores that offer everything from traditional handicrafts to contemporary fashion. Whether you're a history buff, a food lover, or a culture enthusiast, Georgetown is a destination that promises to captivate and inspire.
Traveling from Penang Airport to Red Rock Hotel: A Seamless Journey
Welcome to Penang, Malaysia! If you're looking for a convenient and hassle-free way to reach Red Rock Hotel in Georgetown, you're in luck. Getting to this charming hotel from Penang Airport is a breeze, and here's how.
Upon arrival at Penang International Airport, you have several transportation options available. The most convenient and popular choice is to take a taxi. Simply head to the designated taxi stand outside the airport terminal, and you'll find a fleet of licensed taxis waiting to whisk you away to Red Rock Hotel. The journey takes approximately 30 minutes, depending on traffic conditions, and provides a comfortable and direct route to your destination.
Another option is to hire a private car or book a ride-sharing service like Grab. These services offer the flexibility of choosing your preferred vehicle type and allow you to enjoy a personalized and comfortable journey to Red Rock Hotel. Just download the Grab app or book a private car in advance, and you'll be on your way in no time.
For those looking for a more budget-friendly option, public transportation is also available. From the airport, you can take the Rapid Penang Bus 401E, which operates from 5:30 am to 11:30 pm daily. The bus route passes through Georgetown, making it a convenient choice for travelers heading to Red Rock Hotel. Keep in mind that the journey may take longer compared to taxis or private cars, depending on traffic conditions and the number of stops along the way.
No matter which mode of transportation you choose, the journey from Penang Airport to Red Rock Hotel is filled with anticipation and excitement, as you embark on your Penang adventure. Upon arrival at Red Rock Hotel, you'll be greeted by a warm and friendly staff, ready to cater to your every need. This boutique hotel offers comfortable and stylish rooms, a rooftop pool with stunning views, and a central location that puts you within walking distance of Georgetown's vibrant attractions and delicious street food. Make your stay in Penang a memorable one by choosing Red Rock Hotel as your home away from home.
Discover the Rich Heritage of Penang at Red Rock Hotel
Nestled in the heart of Penang, Red Rock Hotel is surrounded by a plethora of cultural landmarks and attractions that showcase the rich heritage of this vibrant city. Just a stone's throw away from the hotel, you'll find Pinang Peranakan Mansion, a beautifully restored 19th-century mansion that offers a fascinating glimpse into the Peranakan culture. Marvel at the intricate architecture, antique furniture, and traditional costumes as you explore the opulent rooms and courtyards.
For a taste of Penang's maritime history, head to Chew's Jetty, a historic waterfront settlement that dates back to the 19th century. Take a leisurely stroll along the wooden boardwalks and admire the traditional wooden houses built on stilts, offering a unique glimpse into the lives of the local fishing community.
If you're a history buff, don't miss the opportunity to visit Cheong Fatt Tze - The Blue Mansion, an iconic heritage building known for its indigo-blue walls and exquisite architectural details. Step back in time as you explore the elegant rooms, tranquil courtyards, and learn about the fascinating history of this majestic mansion.
Convenient Access to Public Transport Stations near Red Rock Hotel
Situated in the heart of Penang, Red Rock Hotel offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short walk away from the hotel, you'll find the Komtar Bus Terminal, which serves as a major transportation hub in the city. From here, you can hop on a bus and explore the vibrant streets of Georgetown, visit popular attractions like the Penang Hill or Kek Lok Si Temple, or head to the nearby shopping malls for some retail therapy.
For those looking to venture further, the Pengkalan Raja Tun Uda Bus Terminal is also within close proximity to Red Rock Hotel. This terminal provides connections to various destinations across Penang and beyond. Whether you're planning a day trip to the beautiful beaches of Batu Ferringhi or exploring the cultural heritage of Balik Pulau, this bus terminal offers convenient options to get you where you want to go.
With these public transport stations just a stone's throw away, Red Rock Hotel ensures that guests can easily navigate the city and explore all that Penang has to offer. Whether you're a leisure traveler or a business guest, the hotel's strategic location makes it an ideal choice for your stay in Penang.
A Gastronomic Delight in the Vicinity
Red Rock Hotel is located in the heart of Penang, surrounded by a plethora of dining options that cater to every palate. Just a stone's throw away from the hotel, you will find Teksen Restaurant, known for its delectable Chinese cuisine and signature dishes such as crispy roasted duck and mouth-watering seafood. For those craving a taste of Western fare, PINWHEEL RESTO CAFE offers a cozy ambiance and a menu filled with delicious burgers, pastas, and sandwiches. Halab Penang is a must-visit for lovers of Middle Eastern cuisine, serving up authentic kebabs, shawarmas, and flavorful hummus. Wheeler's is another popular spot nearby, known for its hearty American-style burgers and juicy steaks. If you're in the mood for a taste of local Penang flavors, head over to Restoran Nasi Kandar Line Clear, where you can savor aromatic rice dishes accompanied by a variety of curries and sides. Tai Tong Restaurant is a favorite among locals and tourists alike, serving up traditional Chinese dishes in a vibrant and bustling setting. For a unique dining experience, Holy Guacamole - Love Lane offers a fusion of Mexican and Asian flavors, with dishes like tacos and quesadillas infused with local spices. Lagenda House & Cafe is a charming eatery that serves up a mix of Asian and Western dishes, perfect for a relaxing meal. And if you're looking for a wide variety of hawker delights, Sungai Pinang Food Court (Astaka Sungai Pinang) is just a short walk away, offering an array of local street food stalls where you can indulge in Penang's famous char kway teow, satay, and more. With such a diverse selection of restaurants in the vicinity, guests at Red Rock Hotel are spoilt for choice when it comes to dining options.
Exciting Shopping Adventures Await
Red Rock Hotel is situated amidst a vibrant shopping district, offering guests a plethora of retail therapy options. Just steps away from the hotel, guests can explore Fuan Wong, a local store known for its eclectic collection of traditional handicrafts and souvenirs. For those seeking modern fashion and trendy accessories, Hong Giap Hang and Penang Plaza are must-visit destinations. Experience the hustle and bustle of the local culture at Macallum Street Night Market and Lorong Kulit Flea Market, where you can find unique trinkets, antiques, and delicious street food. If you're interested in marine life, don't miss the chance to visit Chew Thean Yang Aquarium, where you can marvel at a diverse range of aquatic species. For those looking for unique home decor and furniture, Seang Hin Leong Rattan and Bamboo Craft is the perfect spot to discover beautifully handcrafted pieces. Siddhi Gifts & Crafts offers a wide range of traditional Malaysian handicrafts, perfect for souvenirs or gifts. Animal lovers can also pay a visit to Penang SPCA, a local animal shelter, and show their support. Finally, don't forget to explore the vibrant Chowraster Bazaar, where you can find everything from clothing and accessories to local snacks and fresh produce. With such a diverse range of shopping landmarks nearby, guests at Red Rock Hotel can embark on exciting shopping adventures right at their doorstep.
Affordable Luxury: Experience Red Rock Hotel's Unbeatable Prices in Penang
When it comes to finding the perfect accommodation in Penang, Red Rock Hotel stands out as an exceptional choice that won't break the bank. With an average room price of just $39, Red Rock Hotel offers unbeatable value for money, allowing you to experience the best of Penang without compromising on comfort or style.
Compared to the city's average room price of $69, Red Rock Hotel's affordability is truly remarkable. You'll be pleasantly surprised by the exceptional quality and range of amenities offered at such an affordable rate. From spacious and well-appointed rooms to top-notch facilities, this hotel goes above and beyond to ensure a memorable stay.
Whether you're a budget-conscious traveler or simply appreciate a great deal, Red Rock Hotel is the perfect choice for your stay in Penang. Book your room today and experience the perfect blend of luxury, affordability, and convenience.
Spacious and Clean Family Rooms, Friendly Staff, and Great Location
Red Rock Hotel in Penang, Malaysia offers spacious and clean family rooms that provide the perfect retreat for families looking for a comfortable stay. Guests have praised the cleanliness of the rooms, ensuring a pleasant and enjoyable experience. The hotel's prime location is another highlight, with plenty of food outlets nearby, making it convenient for guests to explore and indulge in local cuisine. Additionally, the friendly and helpful staff at Red Rock Hotel have been highly praised by guests, providing excellent service and creating a welcoming atmosphere for all visitors.
A Memorable Stay at Red Rock Hotel
Discover the perfect blend of comfort, convenience, and exceptional service at Red Rock Hotel in Penang, Malaysia. With an impressive overall rating of 7.6, this hotel has received high praise from satisfied guests who have experienced its warm hospitality and top-notch amenities.
One of the standout features of Red Rock Hotel is its unbeatable value for money. With a rating of 7.6 for value, guests can enjoy a comfortable stay without breaking the bank. From the moment you step into the hotel, you'll be greeted by a friendly and attentive staff that goes above and beyond to ensure your needs are met. Whether it's providing helpful local tips or assisting with any requests, the staff's dedication to delivering exceptional service is evident throughout your stay.
In addition to its great value, Red Rock Hotel boasts a prime location that has earned it a remarkable rating of 8.4. Situated in the heart of Penang, this hotel offers easy access to a myriad of attractions, shopping centers, and dining options. Whether you're exploring the vibrant streets of George Town or immersing yourself in the rich cultural heritage of Penang, you'll find yourself perfectly positioned to make the most of your stay.
Cleanliness is another aspect that guests have consistently praised at Red Rock Hotel, with a rating of 7.2. The hotel's well-maintained rooms and public areas reflect the commitment to providing a hygienic and comfortable environment for guests. From spotless bathrooms to crisp linens, every detail is taken care of to ensure a pleasant and refreshing stay.
With its exceptional staff performance rating of 7.7, Red Rock Hotel truly stands out in terms of service excellence. The dedicated team is always ready to assist with a warm smile, making you feel right at home. Whether it's arranging transportation, recommending local attractions, or attending to any special requests, the staff's genuine care and professionalism create a memorable and personalized experience.
In summary, Red Rock Hotel offers an unforgettable stay with its excellent value, prime location, cleanliness, and exceptional staff performance. Book your stay at this remarkable hotel and experience the perfect blend of comfort, convenience, and outstanding service.
Very good7.3
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Located at a prime spot to explore Georgetown's shopping malls and attractions, this hotel has received rave reviews for its excellent and friendly staff. The spacious and comfortable rooms come with basic amenities that have been appreciated by the guests. With affordable pricing, the hotel offers excellent value for money. Additionally, the rooms and common areas are clean and tidy with climate control, providing a comfortable stay for travelers.
Great location, though property is old and needs maintenance. Staff works hard to make stay comfortable.
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It's been a while since we had or last check in in Red Rock Penang. We were assigned to Level 7 this time. So, lemme tell you about our experience. The staff: I met quite OK Indonesian trainee staff which I think that she was OK with the hospitality thing. More like so-so. The only hospitality that I have received based on my experience with Red Rock Penang since my first stay experience is "You paid, you get the room, you stay". Expect no warm smile, only stiffed face. The vibe that I got from Indonesian trainee staff is "cautious". Maybe she was just careful enough making sure her job done. Expect no smile with the staff. The lobby: Smelled like cigarette smoke. Smoky for sure. The elevator: Everybody and anybody could use and go to any floor/level as everybody/anybody wants. No even some standard security/safety by tapping room card to the elevator scanner to get upstairs cause there's no feature like that in the elevator. So, before you open your room door to anyone, make sure to recheck again and again who's behind it for safety. Lock, double lock, triple lock your room door. The room: Pretty standard with seem like standard too hard for my back kinda bed. In +62, we will meet this kind of bed in 3 stars hotel and below. But what we have paid, that is what we got here. So, oh well. For the amenities: standard 2 bottled water, tea, coffee, sugar, powdered coffee cream. No charging docks beside bed for sure. Aircon works just fine. The blanket cover was holey. I think that Red Rock Penang expect we as their guest who paid for the stay to accept it and felt homie with this holey sheet. Jeez... No extra towels, my friends! Only exchange towels. Standard set of 2 towels in a room. No sandals. Last time that I've been there. I paid MYR. 2 for a pair. This time, I kept my hands and everything to myself. Bathroom works just fine. It is a shower, no bath tub. If you walk-in to check in, it was 180/night (31 Jul-1 Aug 2025). I checked out from Agoda, & got promo. So definitely got bargain. And through Agoda, MALAYSIA TOURISM TAX has been included in the purchase as we are charged here. So do not need to pay in hotel FO again. Only need to show the receipt and let FO staff to screenshot the receipt as proof. Hawker food stalls are everywhere around this hotel location, Wellings pharmacy and a real mini market inside the hotel, durian and friends stalls are outside the hotel, there's a chinese herbal drink truck outside starts selling from the evening unless their off days, bubble milk tea, massage place, vegetarian restaurant accross the street.
The hotel is clean and aircon is very cold, the best about this hotel is the location, very strategic to go nearby food market and also hospital, staff also very helpful (christine) , she tried to reach out agoda to help with my reschedule booking date, very very recommended and price also very affordable 🙏🙏
Plus: 1. The location of this hotel makes it easier for everyone who stays here easier to get food, since food hawkers are everywhere around it. Also other restaurants, coffee shops, fruit shops, pharmacies, dessert shops. 2. The room is spacious, and the bathroom comes with bathtub. Also there is rack to put your suitcase, and cabinet that could be used to put bags/suitcases or simply used as a table to have some food. In family bedroom, there are 2 single sofas and coffee table. The room is even more spacious. 3. Mini market and Rocks Wellings Pharmacy are available at level 1 near reception area. Cons: 1. The bathroom of the standard room that we stayed in has slanting shower head holder that needs plastic to be shoved in to grip it tight, or else the shower head would just spin from middle to the left and wet all of the wall and floor. 2. Tissue holder is full of white powder, and it is filthy. 3. Bathtub water drain is full of human's hairs (prolly the humans that stayed previously) and I have to clean it by myself to make the water to pass through. 4. The complimentary tea packages, sugar, coffee, & cream look distasteful. 5. The bedsheets, & pillow cases of 2 twin beds of standards room is filthy and dusty. We have to request for new sheets to change them ourself. 6. The smell of the air outside our bedroom is surely unfresh and sometimes I think that I caught some weird odors. 7. We stayed in level 3 and when some Thai students also checked-in, they really can't chill down and becomes too loud that I should complain against them. 8. 2 bottle of complimentary drinking water per room and per day is just not enough for common human's need. 9. The reception staff's ignorant attitude. Said no before checking carefully and offer needless room and service that we don't actually need when I need to change my standard room to family room right the way in the morning. I had the purchase proof, but instead of listening to me carefully, I was offered unrelated stuff that truly wasted my time and energy. OMG. 9. The bathroom of the family room that we stayed has a broken shower holder that I have to request he staff TWICE just to fix it, & the shower curtain is just too unbelievably short/small/mini. It doesn't even really cover up. Have to position it carefully or else, the toilet bowl, and floor will definitely be wet. When the floor becomes wet, it will become slippery. Will I come back for a stay? Maybe yes, maybe no.
We stayed 2 nights at Red Rock Hotel. We were welcomed by a friendly staff which made our tiring road trip to Penang felt welcome. Spacious & clean room, fast room service. The hotel is also near to coffee shop & mini mart. A pharmacy is also just located at the ground floor. Recommended for family stay.
890 meters to public transportation
Airport transfer
Located in heart of Penang
Free Wi-Fi in all rooms!
“Great(est) Location but serious need for a makeover”
THE MAJOR PLUS: The location of this hotel is truly as good as it gets—within walking distance to almost all of the city’s attractions. Another major plus is the ample parking space available, which is such a blessing . Surrounding amenities are excellent, with plenty of convenience shops both within and just outside the hotel. A wide variety of food options, including many affordable choices, are only a short walk away. THE PLUS: The staff also deserve a special mention—they were consistently friendly, warm, and very helpful throughout my stay. THE MINUS: That said, the hotel itself is in need of a serious makeover. The exterior paint looks so dated and may put off potential guests at first glance. Inside, while everything was spotlessly clean, the bathrooms in particular show their age: the tiles, walls, and hoses are overdue for renovation. The tiles especially were well-mopped and clean, but the years of scratches, discolouration, and wear make them look dirty even when they are not. This unfortunately leaves a poor impression despite the housekeeping team’s great effort. The same applies to the rooms, where updated furniture, fresh paint or wallpaper, and new carpets would make a world of difference. SUMMARY: It really is a shame, because aside from the outdated interiors, everything else about the hotel is pitch-perfect. With such a prime location and excellent staff, this is a property worth investing in heavily—the potential is undeniable.