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8.8
Excellent
7,140 reviews
7,140 reviews
"Clean, comfortable and large room."
"Great location, very professional staff, clean and tidy."
"Perfect location to attend conference just front of the Melbourne Convention Center."
"Good location."
"We love our stay and the premium room is nice and very roomy."
9.0
Exceptional
Location rating score
Pan Pacific Melbourne
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Melbourne CBD part of Melbourne, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
10 travelers have booked today.
Value for money | 8.6 |
Distance to city center | 1 km |
Location rating | 9.0 |
Nearest airport | Essendon Airport (MEB) |
Distance to airport | 11.9 km |
What dining options are provided at Pan Pacific Melbourne?
Start out your holiday with Pan Pacific Melbourne's accessible cuisine and dining options which includes a range of options such as Western cuisine, Vegetarian restaurant,and International cuisine for you to select from.
Does Pan Pacific Melbourne have a fitness center?
Pan Pacific Melbourne features free 24-hour fitness center that is ideally located at the tip of your finger, allowing you to get your daily workout in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
Does Pan Pacific Melbourne provide dry cleaning services?
Yes! Pan Pacific Melbourne features dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.
How many floors does Pan Pacific Melbourne have?
Pan Pacific Melbourne has a total of 15 floors.
How long do travelers normally stay at Pan Pacific Melbourne?
Verified past guests that have stayed at Pan Pacific Melbourne had an average nightly stay of 2 nights at this property.
What is the typical rating that past Business travelers' have given to Pan Pacific Melbourne?
Verified business travelers that have stayed at this property have given Pan Pacific Melbourne an average rating of 8.9. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Group travelers have given to Pan Pacific Melbourne?
Past group travelers that have stayed at this property have given Pan Pacific Melbourne an average rating of 8.9. You can look up more detailed customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.
What dining places are nearby Pan Pacific Melbourne?
Pan Pacific Melbourne’s local neighborhood is Melbourne CBD which includes popular restaurants such as BangPop, Munich Brauhaus, and The General Assembly.
What popular shopping locations are in close proximity to Pan Pacific Melbourne?
Shopping options in Pan Pacific Melbourne’s Melbourne CBD neighborhood consists of Block Arcade and Melbourne Central.
What time is check-in and check-out at Pan Pacific Melbourne?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.
Is breakfast offered at Pan Pacific Melbourne?
Wake up to an exceptional buffet, continental, and � la carte breakfast at Pan Pacific Melbourne. Guests can enjoy breakfast offered with an additional charge of 19 AUD for children and 44 AUD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.
10
"Clean, comfortable and large room."
Donna
|
March 29, 2023
10
"Great location, very professional staff, clean and tidy."
Greg
|
March 24, 2023
7.6
"Perfect location to attend conference just front of the Melbourne Convention Center."
Yasuhiro
|
May 7, 2023
Pan Pacific Melbourne
Pan Pacific Melbourne is a distinct addition to Melbourne and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Enjoy more possibilities on your vacation at Pan Pacific Melbourne, with its convenient location just 2.2 km from the Royal Botanic Gardens Victoria. Access is everything, and you'll get the most of while staying only 1.6 km from Flinders Street Railway Station and its easy transportation options.
All offerings provided by Pan Pacific Melbourne help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Melbourne is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Pan Pacific Melbourne. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Pan Pacific Melbourne. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Pan Pacific Melbourne. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and casino.
A day in will be as fun as a day out with ranges of recreational activities offered at Pan Pacific Melbourne. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.
Around the property
An array of attractions are a must-see while visiting Melbourne. Cheer on the local team at Melbourne Cricket Ground (MCG) located 2.7 km away, or just buy some authentic gear and memorabilia to show your support. Be sure to stop by Eureka Skydeck located 1.2 km away, one of the most famous of all local landmarks.
Reasons to stay here
Compared to other accommodations in Melbourne, facilities here are rated higher than 97% of them.
Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Melbourne.
8.7
Breakfast
154 mentions
Housekeeping
57 mentions
View
47 mentions
Swimming Pool
29 mentions
9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Excellent location”
The location is great. Staff were attentive and friendly and the room was clean and spacious for 2 adults and 2 young children. Breakfast buffet was good too. Wish there was a swimming pool but still a great stay
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Dear Thelsea, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Exceptional”
One of the best hotels I have been too. We stayed in the panoramic suite and it was great value for money. Access to the club lounge meant all day refreshments and canapés/drinks between 5-7 pm. The view was unbelievable, staff were so lovely and the atmosphere was perfect. We didn’t want to leave. We definitely will be returning. Thank you for a wonderful weekend away!
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Dear Caterina, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Perfect. Hotel staffs are very good and helpful. Recommend book your stay directly with this hotel”
This booking with Agoda, need some modifications on arrival date check-in one day earlier, due to the unexpected reason . Agoda team/Agoda’s local supplier not try to contact the hotel, even I gave all information and hotel contact person who just say “need an amendment from them, we are OK”. Agoda always say “policy, no change”, “Wait for supplier”. Finally, I got a call from Agoda on the third day from my check-in. My case, hotel, they allows me to modify arrival date as an special case. It shows flexibility and positive attitude for helping customers. Certainly, I will come back and stay at this hotel. Rooms at the top floor, nice view of Yarra River. Good service from all staff.
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Dear Tanunt, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Love this hotel! Will be back! ”
As a young family of four, we love Pan Pacific. It’s luxury vibe offers two bedroom suites which are hard to come by in Melbourne cbd. Just steps away from atmospheric bars and restaurants, an early dinner with kiddies is easily done within a stones throw. A mini mart downstairs makes it easy to pick up snacks and refreshments for your stay. And just a short walk from Southbank and all it has to offer. With two young kids (and a stroller) we easily walked into the cbd and back for sights and a day out. The staff at Pan Pacific are so incredibly accomodating and when they can will adjust your checkin and checkout time to suit your plans. Breakfast is fantastic - ask for the valet parking and breakfast package. We will be back! Luxury feel for a great price point.
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Dear Jessica, Thank you very much for posting your feedback on your recent stay at Pan Pacific Melbourne. As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Sophisticated, Stylish and Great Location”
I really enjoyed my stay at the Pan Pacific. It was in a perfect location, I had a great view of the city and the river, the staff were excellent and friendly, I loved the diner I had in the restaurant and the room was very well appointed with all the amenities you could want. Sooo comfy. I wish I could live there for awhile.
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Dear Eric, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the Melbourne Convention & Exhibition Center and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
good location and very clean hotel”
1st time staying at pan pac melbourne. loved the hotel, staff were very friendly, place is really clean. it has the DFO beside it. only slight let down is not many cafes around the area, but food is available at DFO or around the area.
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Dear Daniel, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Wonderful experience”
Spent one night here in January 2023 and from the valet parking, staff, room and breaky this hotel meets or exceeded expectations. You can book with confidence.
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Dear Angus, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Honeymoon”
We were there for honeymoon and were allocated a room with a great view of Yarra River. Complimentary champagne and chocolates with handwritten card to celebrate our honeymoon, a very well thought gesture. Room is spacious and luxurious. Decent varieties for breakfast. Good location as well. Would definitely recommend and come back again!
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Dear Jill, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Always an excellent stay”
My wife and I always stay here when in Melbourne - it still has a 'brand new' feeling, it's clean, in an excellent location and the staff are always very friendly and helpful. Always our first choice when in town
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Dear Shaun, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Wedding Weekend”
Stayed for a wedding in docklands. The staff were brilliant and very accommodating, we had to coordinate quite a bit throughout the weekend and the staff couldn't have been more helpful. The rooms were lovely and clean. Location was excellent
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Dear Vanessa, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Can’t wait to return”
This hotel was fabulous from the moment we walked in, until the moment we left. The staff were so friendly and attentive, the room was super comfortable, location is excellent and the buffet breakfast was delicious. Looking forward to our next visit.
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Dear Jo, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
value for Money”
My stay was perfect, it made me extend my stay there.
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Dear Gajender, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Worth every cent ”
Thoroughly enjoyed our stay. A short getaway right in the heart of Melbourne city. Close to everything. Staff are very friendly and helpful. Rooms are immaculate. Gorgeous views. Comfortable bed and linen. Will definitely be returning.
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Dear Kiralee, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Girls Weekend ”
Beautiful hotel, and staff were amazing. Had a great stay in our favourite part of town!! Comfiest bed ever! And a complimentary bottle of bubbles for my friends birthday. Just lovely. Was a little disappointed the breakky buffet was too busy, we missed out on attending. We were turned away. In room breakky was nice, but was looking forward to sitting in the restaurant and enjoying breakky.
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Dear Heather, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. However, I have noted your comments on our breakfast. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests’ best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
First class from start to finish.”
Why haven’t we found this hotel earlier? It was 5 star from beginning to end. Polite, helpful staff, a spacious room with amazing views. Plush, high quality fixtures in the room and we experienced great room service and outstanding buffet breakfast. We will definitely stay at Pan Pacific again.
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Dear Rosalie, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Can't fault this place feels like a second home”
My favourite place to stay. Perfect location and they have the most outstanding staff. They're all so lovely and accommodating. Stayed here with 2 young children and it was great. Buffet breakfast is the best I've ever had.
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Dear Gabrielle, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Amazing Stay”
I can't fault this hotel or its staff. All bloody lovely superstars! The view was amazing. The bed and pillows were amazing. The service was second to none and room service breakfast was delivered fast, hot and delicious! Will be staying here every time I need or want to stay in Melb from here on in.
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Dear Kat, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Great hotel, price was excellent”
Clean, great location, all staff were friendly and helpful, rooms were a good size, very clean. Highly recommend!! We will be back
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Dear MIchelle, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Nice view from the Hotel”
We are on the 17th floor and the view at night was stunning. The location of the hotel is about 8 minutes walk to the tram station. A large DFO mall is just adjacent to the hotel.
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Dear Jeffrey, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.' We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne
Perfect Location - Beautiful foyer and rooms”
We cannot fault this hotel. Lovely from the minute we arrived and we got champagne and chocolate for a birthday. Just perfect.
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Dear Kristie, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne