Room plan, Santo Guest House in Surabaya
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Family room - 4 pax - Room plan, Santo Guest House in Surabaya
Exterior view, Santo Guest House in Surabaya
Entrance, Santo Guest House in Surabaya
Entrance, Santo Guest House in Surabaya
Entrance, Santo Guest House in Surabaya
Exterior view, Santo Guest House in Surabaya
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Agoda Preferred

Santo Guest House

2 stars out of 5
11-12, Jl. Griyo Mapan Sentosa EA I/11-12, Tropodo Waru, Sidoarjo, Surabaya, Waru, Surabaya, Indonesia, 61256 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Waru part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum.

Highlights

Hygiene Plus

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Laundry service

Wi-Fi in public areas

Family room

Smoking area

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!

Based on 65 verified reviews

Location

8.4

Value for money

8.3

Service

8.2

Cleanliness

7.8

Facilities

7.6

See map

8.4Excellent

Location rating score

Excellent location
Popular landmarks
Masjid Nasional Al Akbar Surabaya
6.8 km
Surabaya's Zoo
8.3 km
Bungkul Park
8.8 km
Surabaya Town Square
8.9 km
Monkasel (Submarine Monument)
10.6 km
Closest landmarks
Apo Tropodo mini park
1.0 km
Kantor Air Asia
1.4 km
Merbabu Family Park
1.5 km
Lembre Park
1.7 km
Lapangan Albatros
2.0 km
Value for money8.3
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport2.5 km

Rooms available at Santo Guest House

Deluxe Room
...
  • Room size: 10 m²/108 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Standard Single Room
...
  • Room size: 12 m²/129 ft²
  • Balcony/terrace
  • 1 single bed
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Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • Garden view
  • 1 double bed
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Standard Twin Room
...
  • Room size: 14 m²/151 ft²
  • Balcony/terrace
  • 2 single beds
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Family room - 4 pax
...
  • Room size: 16 m²/172 ft²
  • Balcony/terrace
  • 2 single beds and 1 double ...
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Family Suite
...
  • Room size: 13 m²/140 ft²
  • Garden view
  • 2 single beds and 1 double ...
Enter dates to see prices
family room -
...
  • Room size: 16 m²/172 ft²
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Standard Room
...
    Enter dates to see prices
    Deluxe Room
    ...
    • Shower
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Single Room
    ...
    • Shower
    • 1 single bed
    Enter dates to see prices

    Frequently asked questions

    Does Santo Guest House offer laundry services?

    Yes! Santo Guest House offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

    Is car parking available at Santo Guest House?

    Santo Guest House features car park nearby for all travelers traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    What procedures does Santo Guest House take in terms of hygiene, safety, and cleanliness?

    Santo Guest House satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with temperature check for guests and staff, body thermometer, first aid kit, and staff trained in safety protocol for increased safety measures and hygiene protocols.

    Does Santo Guest House offer an option for contactless check-in and check-out?

    At Santo Guest House, guest visitors can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

    How many rooms does Santo Guest House have?

    Santo Guest House has a total of 14 rooms.

    What is the typical rating that past Business travelers' have given to Santo Guest House?

    Past business travelers that have stayed at this property have given Santo Guest House an average rating of 9.2. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Couples' have given to Santo Guest House?

    Verified couple travelers that have stayed at this property have given Santo Guest House an average rating of 7.9. You can look up on more in depth customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

    What is the average rating that past Families with older children have given to Santo Guest House?

    Past families with older children that have stayed at this property have given Santo Guest House an average rating of 9.2. You can look up more thorough customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that past Group travelers have given to Santo Guest House?

    Verified group travelers that have stayed at this property have given Santo Guest House an average rating of 7.7. You can find more comprehensive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

    What is the closest airport to Santo Guest House?

    The nearest airport to Santo Guest House is Juanda International Airport, 2.0 km away.

    More about Santo Guest House

    More about Santo Guest House

    Experience Comfort and Convenience at Santo Guest House in Surabaya

    Welcome to Santo Guest House, a charming 2-star hotel located in the heart of Surabaya, Indonesia. With its prime location and excellent amenities, Santo Guest House offers a comfortable and convenient stay for both business and leisure travelers. Featuring 14 well-appointed rooms, Santo Guest House provides a cozy and intimate atmosphere for guests to relax and unwind. Each room is thoughtfully designed with modern furnishings and soothing colors, creating a tranquil retreat after a long day of exploring the vibrant city. Whether you are traveling alone, with a loved one, or with a group, Santo Guest House has the perfect accommodation option to suit your needs. Convenience is key at Santo Guest House. Situated just a short 15-minute drive from the airport, this hotel offers easy access for travelers arriving or departing from Surabaya. The check-in time starts from 02:00 PM, allowing guests to settle in and start their Surabaya adventure at their own pace. The check-out time is until 12:00 PM, giving guests ample time to pack up and bid farewell to this charming city before heading to their next destination. At Santo Guest House, families with children are warmly welcomed. The hotel's child policy allows children between the ages of 0 to 0 to stay free of charge. This family-friendly policy ensures that parents can enjoy a worry-free stay, knowing that their little ones are well taken care of without any additional cost. Experience the comfort, convenience, and warm hospitality of Santo Guest House during your visit to Surabaya. Whether you are here for business or pleasure, this hotel provides a home away from home, ensuring a memorable stay in this bustling Indonesian city.

    Unwind and Relax at Santo Guest House's Entertainment Facilities

    At Santo Guest House, we understand the importance of providing our guests with a variety of entertainment options to enhance their stay. Whether you're looking to unwind in a serene setting or socialize with fellow travelers, our entertainment facilities have got you covered. Step into our lush garden, a tranquil oasis where you can escape the hustle and bustle of the city. Take a leisurely stroll among the vibrant flowers and lush greenery, or find a cozy spot to relax with a book. The garden provides the perfect backdrop for a peaceful afternoon, allowing you to soak up the beauty of nature. For those seeking a more social experience, our shared lounge/TV area is the ideal gathering spot. Grab a seat on one of our comfortable sofas and catch up on your favorite shows or movies on the large flat-screen TV. Connect with fellow guests and exchange travel stories, creating lasting memories and friendships. No matter what your preference, Santo Guest House's entertainment facilities offer something for everyone. Whether you choose to unwind in the serene garden or socialize in the shared lounge/TV area, you're sure to have a memorable and enjoyable stay with us.





    Convenient Facilities at Santo Guest House

    At Santo Guest House, we understand the importance of providing convenience to our guests. That's why we offer a range of facilities to ensure a hassle-free stay. Our laundry service allows you to keep your clothes fresh and clean throughout your visit, while our free Wi-Fi in all rooms and public areas ensures you stay connected with loved ones and work seamlessly. For those who smoke, we have a designated smoking area that provides a comfortable and well-ventilated space. Our express check-in/check-out service allows you to save time and start enjoying your stay right away. Additionally, our luggage storage facility and daily housekeeping service ensure that your belongings are secure and your room is always neat and tidy. With these convenience facilities, Santo Guest House aims to make your stay in Surabaya as comfortable and enjoyable as possible.

    Convenient Transport Facilities at Santo Guest House

    At Santo Guest House, we understand the importance of convenient transport options for our guests. Whether you're arriving from the airport or exploring the city, we have you covered. Our hotel offers a reliable taxi service, ensuring that you can easily reach your destination without any hassle. Our friendly staff is always ready to assist you in arranging a taxi, making your travel experience seamless and stress-free. For guests who prefer to drive, Santo Guest House provides ample self-parking facilities. You can park your vehicle securely on our premises, giving you peace of mind throughout your stay. Our parking area is well-maintained and easily accessible, making it convenient for guests with their own vehicles. Whether you're traveling for business or leisure, our transport facilities are designed to enhance your overall experience at Santo Guest House.





    Delicious Dining at Santo Guest House

    Santo Guest House in Surabaya, Indonesia offers an array of dining facilities to ensure a delightful culinary experience for its guests. The shared kitchen is a highlight of the property, allowing guests to prepare their own meals and indulge in home-cooked goodness. Whether you are a passionate cook or simply want to enjoy a leisurely meal in the comfort of your own space, the shared kitchen provides all the necessary amenities and utensils for your culinary adventures. In addition to the shared kitchen, Santo Guest House also offers daily housekeeping to ensure that the dining facilities are always clean and well-maintained. The friendly and attentive staff takes great pride in maintaining the highest standards of cleanliness, making sure that every surface is spotless and every utensil is sparkling. With daily housekeeping, you can rest assured that your dining experience at Santo Guest House will be both hygienic and enjoyable. Discover the joy of cooking and dining at Santo Guest House, where the shared kitchen and daily housekeeping ensure a memorable and hassle-free experience. Whether you are traveling solo, with a group of friends, or with your family, the dining facilities at Santo Guest House are designed to cater to all your culinary needs.

    Comfortable and Affordable Room Options at Santo Guest House

    Santo Guest House in Surabaya, Indonesia, offers a variety of room options to suit every traveler's needs. Whether you are traveling with your family or on your own, Santo Guest House has the perfect room for you. For families, the spacious Family room is ideal, accommodating up to 4 people comfortably. With a size of 16 square meters, you can choose between 2 Single Beds or 1 Double Bed, ensuring a restful night's sleep for everyone. If you are a solo traveler or a couple, the Standard Double Room is a great choice. With a size of 15 square meters, it features a cozy Double Bed, providing a comfortable space to unwind after a day of exploring Surabaya. For those traveling alone and looking for a budget-friendly option, the Standard Single Room is perfect. With a size of 12 square meters, it offers a comfortable Single Bed, ensuring a good night's sleep. If you are traveling with a friend or prefer separate beds, the Standard Twin Room is an excellent choice. With a size of 14 square meters, it features 2 Single Beds, providing a comfortable and convenient stay. By booking your stay at Santo Guest House through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring you get the most value for your money. With Agoda's easy-to-use platform, you can easily browse through the available room options, compare prices, and book your preferred room in just a few clicks. Experience a comfortable and affordable stay at Santo Guest House by booking through Agoda today!

    Discover the Vibrant Neighborhood of Waru in Surabaya

    Nestled in the bustling city of Surabaya, Indonesia, the Santo Guest House offers a prime location in the vibrant neighborhood of Waru. This area is known for its lively atmosphere, excellent shopping opportunities, and convenient access to popular attractions. Waru is a commercial and residential district that boasts a plethora of entertainment options, making it an ideal destination for both leisure and business travelers. Just steps away from the hotel, you'll find a wide range of local eateries serving up delicious Indonesian cuisine, as well as trendy cafes and bars where you can unwind after a long day of exploring. For those looking to indulge in some retail therapy, Waru is home to several shopping centers, including Galaxy Mall and Suroboyo Carnival Night Market. These bustling hubs offer a variety of shops, from high-end fashion boutiques to local handicraft stores, ensuring there's something for everyone. Additionally, the area is well-connected to the city's main attractions, such as Surabaya Zoo and Suramadu National Bridge, allowing guests to easily explore the rich cultural heritage of Surabaya. With its vibrant atmosphere and convenient location, Waru is the perfect base for your stay in Surabaya.

    Convenient Transportation Options from Surabaya Airports to Santo Guest House

    Surabaya, a vibrant city in Indonesia, is home to Santo Guest House, a charming accommodation nestled in the Waru district. Traveling to Santo Guest House from the nearby airports is a breeze, thanks to the various transportation options available. If you arrive at Juanda International Airport, the closest airport to Surabaya, you can opt for a taxi or a rideshare service to reach Santo Guest House. Taxis are readily available outside the airport terminals, and the journey to the guest house takes approximately 20 minutes, depending on traffic conditions. Alternatively, you can book a rideshare service through popular apps like Grab or Gojek, providing a convenient and affordable way to travel. Another nearby airport is Abdurrahman Saleh Airport, located in Malang, which is approximately 80 kilometers from Santo Guest House. From this airport, you can also hire a taxi or use rideshare services to reach your destination. The journey from Abdurrahman Saleh Airport to Santo Guest House takes around 2 hours, offering scenic views of the surrounding countryside. No matter which airport you arrive at, Santo Guest House is easily accessible, ensuring a seamless and hassle-free journey for guests. With its convenient location in Waru and the availability of various transportation options, Santo Guest House is an ideal choice for travelers seeking comfort and convenience during their stay in Surabaya.

    Explore the Natural Beauty and Recreational Parks near Santo Guest House

    Situated in the vibrant city of Surabaya, Santo Guest House offers a convenient base to explore the surrounding landmarks and attractions. Nature enthusiasts will be delighted to discover the nearby Merbabu Family Park and Lembre Park, where they can immerse themselves in lush greenery and enjoy leisurely walks amidst beautiful landscapes. Taman Vancouver is another must-visit destination, boasting serene gardens and picturesque views that provide a tranquil escape from the bustling city. For those seeking cultural experiences, GKP Juanda and Kantor Air Asia are within easy reach. These landmarks offer a glimpse into the city's history and architectural heritage. Additionally, visitors can explore the local medical facilities, such as RSIA Arafah Anwar Medika Sukodono and Klinik Bds Tebel, which are conveniently located near the guest house. Surabaya also offers recreational parks for outdoor enthusiasts. Suruh Recreational Park & Bath is a popular spot for families with its exciting water slides and swimming pools. Taman Athena, on the other hand, provides a serene setting for picnics and leisurely strolls. Sports lovers can head to GOR Sahabat, a multipurpose sports complex that hosts various events and activities. With such a diverse range of attractions nearby, Santo Guest House ensures guests have plenty of options to explore and enjoy during their stay.

    Convenient Public Transport Options near Santo Guest House

    Located in Surabaya, Indonesia, Santo Guest House offers a convenient stay for travelers with its close proximity to several public transport stations. Just a short distance away, guests can find Gedangan Station, which provides easy access to various parts of the city. Whether you're heading to the vibrant city center or exploring the cultural attractions, this station is a great starting point for your adventures. For those looking to explore the city on a budget, Halte Sawotratap is another public transport option near Santo Guest House. This bus stop offers a convenient way to navigate Surabaya's streets, allowing you to reach popular destinations such as shopping malls, restaurants, and historical landmarks. Additionally, Santo Guest House is conveniently located near Waru and Bungurasih Bus Stations. These stations offer a wide range of bus services, making it easy to travel to other cities or towns in the region. Whether you're planning a day trip or an extended journey, these bus stations provide a convenient and affordable way to explore the surrounding areas. With its strategic location near these public transport stations, Santo Guest House is an ideal choice for travelers looking to easily navigate Surabaya and beyond.

    A Gastronomic Adventure Awaits

    Santo Guest House is surrounded by a plethora of dining options that will surely satisfy even the most discerning palates. Just a stone's throw away, you'll find IBC Pondok Tempo Doeloe - Juanda, a charming restaurant that serves authentic Indonesian cuisine with a modern twist. Craving for some traditional Javanese flavors? Look no further than Rumah Makan Koki Kita and Gudeg Bu Harman, where you can indulge in mouthwatering local specialties. For those who love hearty soups and stews, Kikil Sapi Waru Jaya (Pusat) and Waroeng GJ are the go-to places. And if you're in the mood for some delicious street food, Raja Bakso BU Banget, Tahu bakso suroboyo, and Yashinta Fried Chicken are not to be missed. For a taste of Surabaya's famous soto, head over to Warung Barokah or Warung Soto Bu Titin. With such a diverse range of culinary delights at your doorstep, your taste buds are in for a treat during your stay at Santo Guest House.

    Shop till you drop at Galeri Batik Jawa Timur

    Located just a short walk away from Santo Guest House, Galeri Batik Jawa Timur is a must-visit shopping landmark for those looking to immerse themselves in the vibrant world of Indonesian batik. This spacious gallery showcases an extensive collection of intricately designed batik fabrics, garments, and accessories, all handcrafted by talented local artisans. Whether you're a seasoned batik enthusiast or simply looking for a unique souvenir to take home, Galeri Batik Jawa Timur offers a wide range of options to suit every taste and budget. Explore the gallery's various sections to discover traditional and contemporary batik pieces, each telling a story through its vibrant colors and intricate patterns. Don't forget to engage with the friendly staff who are always ready to share their knowledge and passion for this traditional Indonesian art form. After a delightful shopping experience, take a moment to relax at the gallery's cozy cafe and savor a cup of traditional Javanese coffee, while admiring the beautiful batik displays. Galeri Batik Jawa Timur is not just a shopping destination, but a cultural hub that celebrates the rich heritage of Surabaya's batik industry.

    Affordable Luxury at Santo Guest House in Surabaya

    Experience the best of Surabaya without breaking the bank at Santo Guest House. With an average room price of just $25, Santo Guest House offers unbeatable value for money. Compared to the average price of a hotel room in Surabaya, which stands at $28, Santo Guest House provides a budget-friendly option without compromising on quality or comfort. At Santo Guest House, you can enjoy a range of amenities and services that rival those of higher-priced accommodations. Each room is thoughtfully designed with modern furnishings and stylish decor, creating a cozy and inviting atmosphere. Whether you're traveling for business or leisure, Santo Guest House provides all the essentials you need for a comfortable stay, including free Wi-Fi, air conditioning, and a flat-screen TV. Located in the heart of Surabaya, Santo Guest House is surrounded by a vibrant array of restaurants, shops, and attractions. From here, you can easily explore the city's iconic landmarks such as the Suramadu Bridge and the House of Sampoerna. With its affordable rates and prime location, Santo Guest House is the perfect choice for travelers seeking a memorable stay in Surabaya.

    Great Stay with Friendly Staff and Convenient Location

    Santo Guest House in Surabaya, Indonesia offers a fantastic stay with its clean and affordable rooms. Guests have praised the friendly and helpful staff who go above and beyond to ensure a pleasant experience. The hotel's convenient location near the airport makes it an ideal choice for travelers. Additionally, there are plenty of food options available nearby, allowing guests to easily find delicious meals. The owner of the guest house has received high praise for his warm hospitality, even assisting guests with late-night check-ins. With its great location, friendly staff, and affordable rates, Santo Guest House is the perfect choice for a comfortable stay in Surabaya.

    A Delightful Stay at Santo Guest House

    When it comes to customer reviews, Santo Guest House in Surabaya, Indonesia, has garnered an impressive 8.1 overall rating. This speaks volumes about the exceptional experience that awaits guests at this charming establishment. One of the standout aspects highlighted by reviewers is the incredible value for money offered by Santo Guest House, with an impressive rating of 8.3. Guests appreciate the affordability of the accommodation without compromising on quality or comfort. Whether you are a budget-conscious traveler or simply looking for a great deal, Santo Guest House is the perfect choice. Furthermore, the facilities at Santo Guest House have been well-received, earning a commendable rating of 7.6. From the moment you step into the hotel, you will be greeted by a warm and inviting ambiance. The well-maintained facilities cater to the needs of every guest, ensuring a pleasant and convenient stay. Whether you wish to unwind by the outdoor pool or make use of the modern fitness center, Santo Guest House has you covered. Cleanliness is of utmost importance to travelers, and Santo Guest House has received a commendable rating of 7.8 in this aspect. Guests have praised the hotel's commitment to maintaining a clean and hygienic environment throughout their stay. From the pristine rooms to the spotless common areas, you can expect a high standard of cleanliness that will exceed your expectations. The attention to detail and dedication to cleanliness are evident in every corner of Santo Guest House.

    Show less

    Amenities and facilities

    Very good7.6

    Facilities

    Most talked about facilities
    Languages spoken
    • English
    • Indonesian
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Garden
    Cleanliness and safety
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Rooms sanitized between stays
    • Safe dining setup
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Kitchen
    • Shared kitchen
    Services and conveniences
    • Contactless check-in/out
    • Daily housekeeping
    • Elevator
    • Food delivery
    • Laundry service
    • Lockers
    • Luggage storage
    • Shared lounge/TV area
    • Smoke-free property
    • Smoking area
    For the kids
    • Family room
    Access
    • Check-in/out [express]
    • Front desk [24-hour]
    • Pets allowed
    Getting around
    • Car park [nearby]
    • Taxi service
    Available in all rooms
    • Air conditioning
    • Balcony/terrace
    • Closet
    • Clothes rack
    • Desk
    • Free bottled water
    • Locker
    • Shower
    • TV [flat screen]
    • Wake-up service
    • Wi-Fi [free]

    Location

    11-12, Jl. Griyo Mapan Sentosa EA I/11-12, Tropodo Waru, Sidoarjo, Surabaya, Waru, Surabaya, Indonesia, 61256

    Excellent8.4

    Location

    Airports
    • Juanda International Airport (SUB)
      2.5 km
    • Abdul Rachman Saleh Airport (MLG)
      64.0 km
    Public transportation
    • Halte Sawotratap
      4.5 km
    • Waru
      4.7 km
    Hospital or clinic
    • Almira Medika
      2.2 km
    Shopping
    • Surabaya Town Square
      8.9 km
    Convenience store
    • Indomaret
      3.0 km
    Cash withdrawal
    • ATM
      680 m

    What's nearby

    Popular landmarks
    • Masjid Nasional Al Akbar Surabaya
      6.8 km
    • Surabaya's Zoo
      8.3 km
    • Bungkul Park
      8.8 km
    • Surabaya Town Square
      8.9 km
    • Monkasel (Submarine Monument)
      10.6 km
    • Pakuwon Food Festival
      10.6 km
    • Tunjungan Plaza
      11.7 km
    • Suramadu National Bridge
      13.1 km
    • Tugu Pahlawan
      13.7 km
    • Sampoerna Museum
      15.4 km
    Nearby landmarks
    • Apo Tropodo mini park
      1.0 km
    • Kantor Air Asia
      1.4 km
    • Merbabu Family Park
      1.5 km
    • Lembre Park
      1.7 km
    • Lapangan Albatros
      2.0 km
    • Almira Medika
      2.2 km
    • Rumah Sakit Mitra Keluarga
      2.3 km
    • Rumah Sakit Bersalin
      2.4 km
    • Juanda International Airport
      2.5 km
    • Giant Supermarket Pondok Tjandra
      2.5 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 18 year(s).

    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Travel time to airport (minutes)15
    The property
    • Non-smoking rooms/floorsYes
    • Number of rooms 14

    Property announcements

    The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.

    Reviews of Santo Guest House from real guests

    Provided by verified guests of

    Agoda logo
    8.0
    Location8.4
    Value for money8.3
    Service8.2
    Cleanliness7.8
    Facilities7.6
    High score for Surabaya
    Rating
    9+ Exceptional (14)
    8-9 Excellent (3)
    7-8 Very Good (8)
    6-7 Good (1)
    <6 Below Expectation (2)
    Guest Type
    Room Type
    Language

    Show reviews that mention 

    Showing 28 verified guest comments
    12345
    9.2
    Exceptional
    Alfano from United States
    Solo traveler
    Standard Single Room
    Stayed 1 night in January 2020

    Nice Guest House But Lots of Mosquitos”

    I had good stay here, clean yet cheap, staff are friendly, near the airport also it's easy to find foods nearby. the only concern is the mosquitos, but cmon, it's tropical country anyhow. I suggest to bring your on mosquito repellent lotion, you can find it nearby store.

    Reviewed January 19, 2020

    Hi, Alfano! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Joey

    Responded January 19, 2020
    Santo Guest House
    8.0
    Excellent
    shi from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in October 2019

    Located near airport good for a night stay”

    The room is quiet until people come to the kitchen and the wall is very thin you can hear noises. The lights are v dim can't do anything in the room like writing or reading There are a few food shops nearby which is convinient. There are kitchen things hitwater but no cooking. Aircon is cold and water is hot.

    Reviewed October 13, 2019

    Hi, Shi! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

    Responded October 23, 2019
    Santo Guest House
    10.0
    Exceptional
    nurul from Malaysia
    Group
    Family room - 4 pax
    Stayed 1 night in July 2019

    Very good place to stay”

    Nothing to complaint. Everything is good. Near to airport.

    Reviewed July 29, 2019

    Appreciate your positive rating Nurul, . We do take pride in providing the best to our s. Keep this love coming :) Regards, Charles

    Responded July 30, 2019
    Santo Guest House
    7.2
    Very good
    KWAN from Singapore
    Solo traveler
    Standard Double Room
    Stayed 1 night in July 2019

    Good place for one night stay before or after taking flight”

    The owner was very friendly, helped me check-in though I was a bit late at night. He let me stayed at the place after check-out. Value for money, so couldn't expect much. It would be nice to have a room with window even most other rooms with windows are available. Good location with a number of food stalls nearby, a nice laundry shop/ house nearby just hidden in the street behind, ask around! It's very close to airport, just a short Go-jek/ Grab ride away!

    Reviewed July 19, 2019

    Hi, Kwan! Thank you for sharing this with me. We’ve cascaded the same to our concerned team and we’ll try our best to keep up with your expectations. Have a great day! Regards, Cheshta

    Responded July 19, 2019
    Santo Guest House
    10.0
    Exceptional
    yudgian from Indonesia
    Business traveler
    Standard Double Room
    Stayed 1 night in July 2019

    Good place for transit. Spacious room and bathroom”

    The experience is nice. With only 150k you got big room and bathroom (include towel and amenity) with AC and free WiFi The downside only the AC not too cool and the light so dim

    Reviewed July 12, 2019

    Thank you so much for the wonderful rating, Yudgian! Be assured, we’ve marked a note of this concern to ensure comfortable and relaxing stay ahead :) Regards, Charles

    Responded July 15, 2019
    Santo Guest House
    12345

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