iStay Hotel

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

94 - 96 Jalan Ragoon, Georgetown, Penang, Malaysia, 10400

Highlights

Check-in [24-hour]

It offers 24 hours check in.
Located in heart of Penang

- This neighborhood is preferred by frequent travelers. Properties here...

Easy walk into the hustle and bustle of Georgetown.
Inside city center

Easy walk into the hustle and bustle of Georgetown.
Great Breakfast

Great Breakfast - Many guests have praised the breakfast at this property

790 meters to public transportation

790 meters to public transportation - Komtar Bus Terminal is within 790 meters

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Airport transfer

Laundry

Taxi service

Non-smoking rooms

Daily housekeeping

About us

Experience Georgetown, a UNESCO World Heritage site, at iStay Hotel, offering comfort and convenience for two travelers. Enjoy 24-hour room service and personalized care from the dedicated front desk. Each room has refreshing air conditioning and complimentary Wi-Fi, perfect for unwinding after exploring. The hotel is a short stroll from Prangin Mall and Chew's Jetty, with easy access to street art and local cuisine. With a heritage-rich lobby and nearby food options, iStay Hotel ensures a memorable stay in Penang's vibrant culture. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Location 8.8
Cleanliness 8.7
Value for money 8.7
Service 8.6

Based on 1,758 verified reviews

Location

8.8

Cleanliness

8.7

Value for money

8.7

Service

8.6

Facilities

7.9

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Nearest transportation options

Komtar Bus Terminal is within 0.81 km

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 134 places in walking distance!

Walkable places
Masjid Pakistan
150 m
Philomatic Society (Sun Yat Sen Memorial Centre)
160 m
Penang Time Square
190 m
Ghee Hiang
260 m
Sentral Technology College Penang
270 m
Popular landmarks
Cheong Fatt Tze - The Blue Mansion
1.3 km
Armenian Street
1.4 km
Khoo Kongsi
1.5 km
Chew's Jetty
1.9 km
Pinang Peranakan Mansion
1.9 km
Closest landmarks
Pharmacy
70 m
Lim Skin Specialist Clinic
240 m
Church of Our Lady Sorrows
400 m
Penang Times Square
450 m
Penang Nagarathar Sivan Temple
450 m

Good to know

Value for money8.7
Location rating8.8
Nearest airportPenang International Airport (PEN)
Distance to airport14.5 km

Rooms available at iStay Hotel

Standard Double Room
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  • Room size: 14 m²/151 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard Room
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  • 1 double bed
  • 1 double bed
Enter dates to see prices
Super Deluxe Room
...
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Deluxe Double Room
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  • Room size: 17 m²/183 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Deluxe Suite
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  • Room size: 19 m²/205 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Super Deluxe Room
...
  • Room size: 19 m²/205 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
Standard Room
...
  • Room size: 14 m²/151 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices

Frequently asked questions

While lounging at iStay Hotel, delight in your evening or night out at R&B Pub, Club Momo, and Farquhar's Bar to make the most out of your nightlife.

iStay Hotel only allows guest visitors that are above 18 years old to stay at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the family/child friendly filter for more choices.

iStay Hotel has a total of 15 rooms.

iStay Hotel's most popular month where verified tourists have stayed the most is in December.

iStay Hotel supports up to 5, with payment card options such as MasterCard, American Express, Visa, and Cash.

Past guests that stayed at iStay Hotel have given this property a rating of 8.771 for its remarkable location as the main highlight for their stay.

67.0% of our past customer ratings have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for iStay Hotel down in the review.

100.0% of our verified customer evaluations have given an optimistic review and remarks about this property's coffee. You can look up on more detailed customer reviews, and comments for iStay Hotel down in the review section.

Past solo travelers that have stayed at this property have given iStay Hotel an average rating of 8.4. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given iStay Hotel an average rating of 8.3. You can search for more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given iStay Hotel an average rating of 8.8. You can look up more in depth customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

More about iStay Hotel

More about iStay Hotel

Discover the Charming iStay Hotel in Penang

Welcome to iStay Hotel, a delightful 2-star hotel located in the heart of Penang, Malaysia. With its prime location and cozy ambiance, iStay Hotel is the perfect choice for both business and leisure travelers seeking comfort and convenience. Offering a total of 15 well-appointed rooms, this charming hotel ensures a personalized and intimate experience for every guest. At iStay Hotel, we understand the importance of a seamless check-in and check-out process. Our friendly and professional staff are available 24/7 to assist you with any queries or requests you may have. Check-in time starts from 02:00 PM, allowing you ample time to settle in and unwind after your journey. For your convenience, our check-out time is until 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or explore the vibrant streets of Penang. Please note that iStay Hotel has a child policy in place. While we welcome families with open arms, children staying at our hotel may be subject to additional charges. Kindly contact our reservations team for further information and to ensure a comfortable stay for you and your little ones. Our dedicated staff will be more than happy to assist you in any way they can. Experience the warmth and hospitality of iStay Hotel during your visit to Penang. With our intimate atmosphere, personalized service, and convenient location, we strive to make your stay truly memorable. Book your stay with us today and discover the perfect base to explore the cultural and culinary wonders of Penang.

Stay Connected and Enjoy Daily Housekeeping at iStay Hotel

At iStay Hotel, we understand the importance of staying connected while traveling. That's why we offer Wi-Fi in public areas and free Wi-Fi in all rooms, ensuring that you can easily stay in touch with loved ones or catch up on work. Whether you're in the comfort of your room or lounging in our common areas, you can enjoy seamless internet access throughout your stay. In addition to our excellent connectivity options, we also provide daily housekeeping services to ensure that your room is always clean and tidy. Our dedicated housekeeping team will make sure that your bed is made, fresh towels are provided, and your room is sparkling clean. You can relax and enjoy your stay without worrying about the hassle of cleaning up after yourself. At iStay Hotel, we prioritize your comfort and convenience. With Wi-Fi in public areas, free Wi-Fi in all rooms, and daily housekeeping services, you can stay connected and enjoy a hassle-free stay with us. Book your stay at iStay Hotel in Penang, Malaysia, and experience the convenience and comfort we have to offer.

Convenient Transport Facilities at iStay Hotel

At iStay Hotel, we understand the importance of hassle-free travel, which is why we offer a range of transport facilities to ensure a seamless experience for our guests. For those arriving by air, our airport transfer service provides a convenient and comfortable journey from the airport to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, taking away the stress of navigating public transportation or finding a taxi. Additionally, iStay Hotel offers a car park for guests who prefer to drive. Please note that car park charges are applied, ensuring the safety and security of your vehicle throughout your stay. Whether you're exploring the vibrant streets of Penang or venturing out to nearby attractions, you can rest assured knowing that your car is parked in a secure location. With our transport facilities, we aim to make your stay at iStay Hotel as convenient and enjoyable as possible.

Indulge in a Culinary Delight at iStay Hotel's Dining Facilities

At iStay Hotel, we understand the importance of good food and exceptional dining experiences. That's why we offer a range of dining facilities to cater to all tastes and preferences. Start your day off right with a delicious breakfast buffet at our spacious and inviting restaurant. Feast on a variety of local and international dishes, freshly baked pastries, and a selection of hot and cold beverages. Our attentive staff will ensure that you have everything you need to kickstart your day with energy and vitality. For those looking for a quick and casual bite, our cozy café is the perfect spot. Enjoy a cup of freshly brewed coffee or tea along with a selection of light snacks and pastries. It's an ideal place to relax and unwind after a long day of exploring the vibrant city of Penang. In addition to our restaurant and café, we also offer room service for guests who prefer to dine in the comfort and privacy of their own rooms. Choose from an extensive menu featuring a wide range of delectable dishes, all prepared with the freshest ingredients by our talented chefs. Whether you're craving a comforting bowl of noodles or a gourmet burger, our room service is available round the clock to satisfy your culinary desires. At iStay Hotel, we believe that dining is not just about the food, but also about the overall experience. That's why we strive to create a warm and welcoming atmosphere in all our dining facilities, ensuring that every meal is a memorable one.

Experience Comfort and Convenience at iStay Hotel in Penang

At iStay Hotel in Penang, Malaysia, you can choose from a range of stylish and well-appointed rooms to suit your needs. Whether you are traveling alone or with a partner, the Deluxe Double Room offers a cozy and intimate space with its 8 square meters of comfort. If you prefer more space to relax and unwind, the Deluxe Suite is the perfect choice, offering 20 square meters of luxurious living. And for those seeking a comfortable stay without compromising on quality, the Standard Double Room provides a spacious 15 square meters of elegance. Booking your stay at iStay Hotel through Agoda ensures that you get the best prices available and guarantees a hassle-free experience, allowing you to focus on enjoying your trip to Penang.

Discover the Vibrant Charm of Georgetown

Nestled in the heart of Penang, Malaysia, iStay Hotel offers an ideal base for exploring the vibrant and culturally rich neighborhood of Georgetown. Known for its well-preserved colonial architecture, bustling street art scene, and mouthwatering local cuisine, Georgetown is a captivating blend of old-world charm and modern excitement. Step outside the hotel, and you'll find yourself immersed in the colorful streets of Georgetown. Take a leisurely stroll along Armenian Street, where you'll be greeted by stunning murals and captivating street art. Explore the narrow lanes and discover hidden gems like quaint cafes, boutique shops, and traditional Chinese temples. Don't forget to visit the famous Clan Jetties, wooden houses built on stilts over the water, offering a glimpse into the city's rich heritage. Food lovers will be in paradise in Georgetown, as the neighborhood is renowned for its diverse culinary scene. Indulge in mouthwatering street food at the bustling hawker centers, where you can savor local favorites like Char Kway Teow, Penang Laksa, and Hokkien Mee. For a unique dining experience, head to the charming heritage shophouses that have been transformed into trendy cafes and restaurants, offering a fusion of flavors from around the world. With its rich history, vibrant street art, and tantalizing cuisine, Georgetown is a must-visit destination in Penang. Whether you're a history buff, an art enthusiast, or a foodie, this neighborhood has something to offer everyone. And with iStay Hotel as your comfortable and convenient home base, you'll be perfectly positioned to explore all that Georgetown has to offer.

Convenient Transportation from Penang Airport to iStay Hotel in Georgetown

Located in the heart of Georgetown, Penang, iStay Hotel is a popular choice for travelers seeking a comfortable and convenient stay. Getting to the hotel from Penang International Airport is a breeze, thanks to the various transportation options available. If you prefer a hassle-free journey, the most convenient way to reach iStay Hotel is by taking a taxi or booking a private transfer. As you step out of the airport, you'll find a dedicated taxi counter where you can easily arrange for a taxi to take you directly to the hotel. The journey typically takes around 30 minutes, depending on traffic conditions. For budget-conscious travelers, public transportation is a great option. The Rapid Penang buses offer regular services from the airport to Georgetown, with several stops along the way. Look for bus number 401E, which will take you to the Komtar Bus Terminal in the heart of Georgetown. From there, it's just a short walk or a quick taxi ride to iStay Hotel. If you prefer the freedom of driving yourself, car rental services are available at the airport. With a GPS or a navigation app, the drive to iStay Hotel takes approximately 30 minutes, depending on traffic. The hotel offers free parking, making it convenient for guests who choose to explore Penang and its surrounding areas by car. No matter which mode of transportation you choose, arriving at iStay Hotel is just the beginning of an unforgettable stay in Georgetown, Penang. With its comfortable rooms, friendly staff, and convenient location, iStay Hotel is the perfect base for exploring the vibrant streets of Georgetown and experiencing the rich cultural heritage of Penang.

Discover the Rich Heritage of Penang at iStay Hotel

Nestled in the heart of Penang, iStay Hotel offers easy access to a plethora of landmarks and attractions that showcase the rich heritage of this vibrant city. Just a short distance away, you'll find the Pinang Peranakan Mansion, a beautifully preserved museum that offers a fascinating glimpse into the Peranakan culture. Explore its opulent interiors adorned with intricate carvings, antique furniture, and captivating artifacts. For a unique experience, head to Chew's Jetty, a historic waterfront settlement built on stilts. Take a leisurely stroll along the wooden walkways and soak in the charming atmosphere of this traditional Chinese village. Another architectural gem that shouldn't be missed is the Cheong Fatt Tze - The Blue Mansion. This iconic indigo-colored mansion is a testament to the city's colonial past and offers guided tours that delve into its fascinating history. History enthusiasts will be delighted to visit the Khoo Kongsi, a magnificent Chinese clanhouse that showcases intricate architectural details and ornate decorations. Step back in time as you wander through its grand halls and courtyards, and learn about the ancestral heritage of the Khoo family. For a taste of Penang's military history, make your way to Penang Fort Cornwallis. This well-preserved fort, built in the 18th century, offers panoramic views of the surrounding area and houses historical artifacts that tell the story of Penang's past. Immerse yourself in the vibrant arts scene of Penang by exploring Armenian Street, a hub for local artists and craftsmen. Admire the colorful street art adorning the walls and browse through the charming art galleries and boutique shops. Nature lovers will appreciate a visit to the Penang Botanical Gardens, a lush oasis in the midst of the city. Take a leisurely stroll through the well-manicured gardens, spot exotic flora and fauna, and relax in the serene surroundings. No visit to Penang is complete without exploring the famous street art in George Town. Wander through the city's alleyways and discover captivating murals and installations that depict the city's culture, history, and traditions. For a spiritual experience, visit the Dharmikarama Burmese Temple, one of the oldest and largest Buddhist temples in Penang. Marvel at the intricate architecture, ornate decorations, and serene ambiance as you explore the temple grounds. Lastly, indulge in a unique and whimsical experience at the Upside Down Museum. Step into a world where everything is flipped upside down, and capture fun and gravity-defying photos that will surely leave you with lasting memories. With iStay Hotel as your base, you'll have the perfect opportunity to immerse yourself in the rich heritage and vibrant attractions that Penang has to offer. Whether you're a history buff, art enthusiast, or nature lover, there's something for everyone to enjoy in this captivating city.

Convenient Public Transport Stations near iStay Hotel

Located in the heart of Penang, iStay Hotel offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short walk away, you'll find the Komtar Bus Terminal, which serves as a major transportation hub in the city. From here, you can catch buses to various destinations across Penang, including popular tourist spots and shopping districts. For those looking to explore the outskirts of Penang, the Pengkalan Raja Tun Uda Bus Terminal is also within close proximity to the hotel. This terminal offers bus services to different parts of the island, as well as to neighboring states in Malaysia. Whether you're planning a day trip to the scenic beaches of Batu Ferringhi or want to venture further to explore the vibrant city of Kuala Lumpur, this bus terminal provides convenient options for your travels. With these public transport stations near iStay Hotel, you can easily navigate Penang and beyond. Whether you're a budget-conscious traveler or simply prefer the convenience of public transportation, these stations offer a hassle-free way to explore the city and its surrounding areas. Plan your adventures with ease and make the most of your stay at iStay Hotel.

Diverse Culinary Delights Just Steps Away

Located in the heart of Penang, iStay Hotel offers guests an array of dining options within walking distance. Whether you're craving authentic Malaysian cuisine or looking to explore international flavors, the surrounding restaurants will surely satisfy your taste buds. Indulge in local favorites at Teksen Restaurant and Restoran Nasi Kandar Line Clear, where you can savor aromatic spices and flavorful rice dishes. For a taste of Middle Eastern delights, head to Halab Penang, known for its succulent kebabs and fragrant rice pilaf. If you're in the mood for a cozy cafe experience, PINWHEEL RESTO CAFE and Lagenda House & Cafe offer a charming ambiance and a variety of Western and Asian dishes. Craving some Mexican flavors? Look no further than Holy Guacamole - Love Lane, where you can enjoy mouthwatering tacos and refreshing margaritas. For a taste of traditional Chinese cuisine, Tai Tong Restaurant is a must-visit, serving up delectable dim sum and flavorful stir-fried dishes. Lastly, if you're in the mood for some local street food, head to Sungai Pinang Food Court (Astaka Sungai Pinang), where you can sample a variety of Penang's famous hawker fare. With such a diverse culinary scene right at your doorstep, iStay Hotel is the perfect choice for food enthusiasts looking to explore the vibrant flavors of Penang.

Shop 'til you drop at iStay Hotel's surrounding shopping landmarks

Located in the heart of Penang, iStay Hotel is surrounded by a plethora of shopping landmarks that are sure to satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Fuan Wong, a popular shopping destination known for its wide selection of fashion boutiques and trendy clothing stores. For those looking for a more traditional shopping experience, Hong Giap Hang offers a variety of local products and handicrafts, perfect for souvenirs or unique gifts. Penang Plaza, a modern shopping mall, is also within walking distance, offering a range of international brands and dining options. And when the sun goes down, don't miss the opportunity to explore the vibrant Macallum Street Night Market and Lorong Kulit Flea Market, where you can browse through stalls filled with antiques, vintage items, and local street food. With so many shopping options nearby, iStay Hotel is the perfect choice for those who want to shop 'til they drop in Penang.

Affordable Luxury at iStay Hotel in Penang

Experience the perfect blend of comfort and affordability at iStay Hotel in Penang. With an average price of just $27 per room, iStay Hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers. Compared to the average price of $69 for a hotel room in Penang, iStay Hotel stands out as an affordable option without compromising on quality or service. At iStay Hotel, guests can enjoy a range of amenities and services that ensure a pleasant stay. The well-appointed rooms are designed with modern decor and equipped with all the essential facilities, including comfortable beds, en-suite bathrooms, and complimentary Wi-Fi. The hotel also features a 24-hour front desk, a fitness center, and an on-site restaurant, adding convenience and comfort to your stay. Whether you are visiting Penang for business or leisure, iStay Hotel provides a budget-friendly accommodation option without compromising on comfort or convenience. Book your stay today and experience affordable luxury at iStay Hotel in Penang.

Friendly and Helpful Staff, Highly Recommended

The staff at iStay Hotel in Penang, Malaysia, are known for their exceptional friendliness and helpfulness. Multiple reviewers have praised the hotel staff for their warm and welcoming attitude, making guests feel right at home. From the moment of check-in, guests are greeted with a smile and assisted with any inquiries or needs they may have. The staff goes above and beyond to ensure a pleasant stay, providing excellent customer service throughout. Whether it's recommending local attractions or helping with any concerns, the staff at iStay Hotel is always ready to assist. With such attentive and accommodating staff, it's no wonder that many guests highly recommend this hotel and plan to return for future stays.

Exceptional Value and Service at iStay Hotel

iStay Hotel in Penang, Malaysia has garnered a reputation for providing exceptional value and service to its guests. With an overall rating of 8.5, it is clear that this hotel consistently exceeds expectations. One of the standout aspects of iStay Hotel is the incredible value it offers to its guests. With a rating of 8.7 for value, guests can rest assured that they are getting the most bang for their buck. Whether you are traveling on a budget or simply appreciate great value, iStay Hotel is the perfect choice. In addition to its exceptional value, iStay Hotel also excels in providing top-notch service. With a rating of 8.5 for staff performance, the hotel's team goes above and beyond to ensure that every guest's needs are met. From the moment you step foot into the hotel, you will be greeted with warm and friendly smiles, making you feel right at home. The staff is highly attentive and always ready to assist with any inquiries or requests, ensuring a seamless and enjoyable stay. Furthermore, iStay Hotel prides itself on maintaining high standards of cleanliness. With a rating of 8.7 for cleanliness, guests can expect spotless and well-maintained rooms throughout their stay. The hotel's housekeeping team is dedicated to upholding the highest level of cleanliness, ensuring that every corner of the hotel is immaculate. Whether you are staying for a night or a week, you can trust that your room will be fresh and inviting, allowing you to relax and unwind in comfort.

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Amenities and facilities

Very good7.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
  • Malay
  • Tamil
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Bottle of water
  • Restaurants
Services and conveniences
  • Daily housekeeping
  • Dry cleaning
  • Elevator unavailable
  • Laundromat
  • Laundry service
  • Smoke-free property
  • Smoking area
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Taxi service
Available in all rooms
  • Air conditioning
  • Closet
  • Desk
  • Free bottled water
  • Linens
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
  • Italian

Location

94 - 96 Jalan Ragoon, Georgetown, Penang, Malaysia, 10400

Excellent8.8

Location

Airports
  • Penang International Airport (PEN)
    14.5 km 26 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.1 km
Public transportation
  • Komtar Bus Terminal
    810 m
  • Pengkalan Raja Tun Uda Bus Terminal
    2.1 km
Hospital or clinic
  • Pharmacy
    70 m
Shopping
  • Gurney Plaza
    2.8 km
Convenience store
  • 7 Eleven
    110 m
Cash withdrawal
  • ATM
    130 m

What's nearby

Popular landmarks
  • Cheong Fatt Tze - The Blue Mansion
    1.3 km
  • Armenian Street
    1.4 km
  • Khoo Kongsi
    1.5 km
  • Chew's Jetty
    1.9 km
  • Pinang Peranakan Mansion
    1.9 km
  • Penang Fort Cornwallis
    2.3 km
  • Kek Lok Si Temple
    5.9 km
  • Batu Ferringhi Beach
    10.4 km
  • Entopia
    12.4 km
  • Escape Theme Park
    12.5 km
Nearby landmarks
  • Pharmacy
    70 m
  • Masjid Pakistan
    150 m
  • Philomatic Society (Sun Yat Sen Memorial Centre)
    160 m
  • Penang Time Square
    190 m
  • Lim Skin Specialist Clinic
    240 m
  • Ghee Hiang
    260 m
  • Sentral Technology College Penang
    270 m
  • The One Academy Penang
    270 m
  • KDU College Penang
    320 m
  • Anson Road Market
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • Please note that iStay Hotel is located in a heritage building and does not have a lift. All Deluxe and Super Deluxe rooms are located on the 1st floor. We have 4 Standard rooms on the ground floor and 2 Standard rooms on the 1st floor, If you would like a Standard room on the ground floor, please make a special request.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:30
  • Check-out from12:00
The property
  • Number of rooms 15
  • Non-smoking rooms/floorsno

Property announcements

The property does not have tea available until further notice

Reviews of iStay Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 5.2
  • 8.4
  • 10
  • 5.2
  • 6.0
  • 7.6
  • 2.0
  • 10
  • 9.2

Most recent

  • Location score 8.8 out of 10 and is a high score in Penang
    Location8.8
  • Cleanliness score 8.7 out of 10 and is a high score in Penang
    Cleanliness8.7
  • Value for money score 8.7 out of 10 and is a high score in Penang
    Value for money8.7
  • Service score 8.6 out of 10 and is a high score in Penang
    Service8.6
  • Facilities score 7.9 out of 10 and is a high score in Penang
    Facilities7.9
High score for Penang

Rating

9+ Exceptional (313)
8-9 Excellent (98)
7-8 Very Good (137)
6-7 Good (46)
<6 Below Expectation (64)

Review summary

Powered by OpenAI

Ideal for foodies and explorers, this hotel has a convenient location close to the famous Maggi noodle shop and several food options. The staff are friendly, and the rooms are clean, cozy, and equipped with comfortable beds and high-quality pillows. Though it's a bit of a walk to historic sites, the location is still praised by many guests. Additionally, this hotel offers good value for money, with affordable rates that have received positive feedback from satisfied customers.

Soundproofing can be improved. Some noise from food court and garbage truck at night.

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Showing 658 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Fatin from Malaysia
    Family with young children
    Deluxe Double Room
    Stayed 1 night in June 2025

    “Excellent”

    Honestly,not suitable for family with little children..its located exactly in middle of busy area..very worst,theres no park available at all,u need to wait for another get out from park near there..or u can park at the area that suggested by the hotelier,rm12 per night..the room is very tidy n cleanliness had no problem..not sleep tide cause of the noise of restaurant,lorry and many vehicles..this area is suitable for whose that not really care about my honest review..the receptionist really good and friendly..1 uncle and sharanya..tqvm..

    Reviewed June 15, 2025
  2. 9.2
    Exceptional
    Amirah from Malaysia
    Group
    Standard Double Room
    Stayed 1 night in August 2025

    “A great cheap hotel”

    The hotel is very decent for the price. The size is not too big but not too small either. The location is strategic. There are few restaurants right infront of the hotel and a lot more with walking distance. Security wise, I can say it is quite safe as people need access card to enter the premise. It offers 24 hours check in. Cons: The parking is quite challenging as it is a roadside parking and depends on availability. There are few restaurants nearby so the parking is usually full. But the hotel can guide us to the nearest parking space available.

    Reviewed August 11, 2025
  3. 8.8
    Excellent
    Darren from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in January 2023

    “My night ”

    Just passing by and had a night's stay, building wise, it is a relatively new building so it was clean, opposite the building ie landmark 2 which is just a walk away, there were two convenience stores so everything was close and available. Security was good, everything was only accessable with the key card. Location wise it was abit secluded nothing really around the accomodation, thankfully I was driving but if you like some peace away from the city then it's perfect. The unit itself was abit dusty especially the stove, otherwise the appliances, lights and fan were all available as stated and in working condition. The Aircon was especially cold so I had a good night's rest. A side note the unit walls are abit thin so you can hear your neighbours coming in and out. The agency running the Airbnb was very professional and responsive, there was a clear procedure to follow and everything went smoothly without any issues. Another note you have to pay a 100 ringgit deposit which is recoverable on the day you leave. All in all I would say it was a good stay, affordable and would recommend!

    Reviewed July 15, 2023
  4. 6.4
    Good
    Hana from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in November 2025

    “Aircond Problem & Noisy Road”

    Overall, the stay was okay and the place is comfortable. However, I would like to highlight a few issues. The air-conditioning in my room was not cold at all and kept turning hot and switching off by itself, so it really affected my rest. Since the hotel is right beside the main road, the traffic noise was quite disturbing, especially if you want to relax and have a good sleep. I wouldn’t recommend it if you’re looking for a peaceful, restful stay. But it's still okay if you have things to do nearby and just need a place to sleep.

    Reviewed November 21, 2025
  5. 10.0
    Exceptional
    HHYeoh from Malaysia
    Couple
    Deluxe Double Room
    Stayed 2 nights in December 2025

    “Value for Money”

    Everything is good about this hotel. Location, cleanliness, bed is perfect. Really value for money.Only set back if you are driving. Parking lots are scarce.

    Reviewed December 29, 2025
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