NH Cape Town The Lord Charles
Conveniently situated in the Somerset West part of Cape Town, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Swimming pool [outdoor]
Hot tub
Front desk [24-hour]
Luggage storage
South Africa's best!”
My wife and I have visited the NH Lord Charles in Somerset West on several occasions........we wouldn;t stay anywhere else in Cape Town! The hotel is set in delightful grounds; the staff extremely helpful and friendly and we always feel welcome when we stay! We would highly recommend this hotel to anyone travelling to South Africa
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Lovely ”
My friend and I had a momcation here at the Lord Charles. The hotel is conveniently situated near town and a mall , yet the grounds are so nice that it doesn’t feel as though you are near town. The breakfast was okay, could have had slightly more options, but wasn’t terrible. The beds were comfy and the duvets are warm and cosy. The reception on the TV wasn’t great . We had an amazing time doing as little as possible while we stayed there
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One night stay at Lord Charles”
Lovely hotel with friendly staff and excellent value for money. The grounds are large with a lovely garden setting. Only gripe would be proximity to Cape Town. Of course, if you are specifically wanting to stay in the Somerset West area, location is great.
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An Interesting Choice Outside of Cape Town”
The hotel is quite palatial with large and well-appointed rooms with verandahs out onto a park-like area. The hotel was advertised as being "Cape Town" while in fact it is some 60 KMs or so from the city with no evident way of getting back and forth apart from an expensive cab ride or a car rental. Good breakfast and great facilities (more of a resort than a hotel). The major problem for individual visitors is access... It is really set up for tours and should be advertized as such.
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Nice location. Rooms a little 'tired'”
Overall a pleasant experience. The staff were helpful and service was good. The breakfast on the terrace was excellent. Only real complaint was that the furnishings in the room were a little 'tired' e.g. hook behind the bathroom door was falling off and general signs of wear and tear. Could have done with a mini overhaul. We had to leave at 5am for the airport on our last day and the hotel provided a food pack in lieu of our breakfast. This was very comprehensive and was delivered to our room prior to departure. We would stay there again. Easy drive to Cape Town and close to Stellanbosch.
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Lovely hotel but needs updating”
The hotel is beautifully set in well kept grounds and has a 2 nerby shopping malls, one within walkig distance. The main road to Cape Town is 2 min from the hotel and take approx 20mins. Also very close to Stellenbosch wine region and many superb restaurants The hotel itself is looking tired inside. The television is poor as is the choice of channels. The rooms definitely need a refresh as do all the public areas. The carpets in the corridors are getting threadbare. Also the only irons available are positioned in the corridors. A lot of this is made up for by the quality of staff many of whom have been there for several years. They are knowledgeable on the area.
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NH Lord Charles”
Very nice hotel. Not the most modern and not the most central located. It is half an hour out of CapeTown but close to the airport and the Stellenbosh/Somerset West wine areas. Close to the beaches of Strand and the entire False Bay area. Very friendly staff. Huge gardens. Nice pools. Nice restaurant. Champagne breakfast buffet was included in room price! Bathroom would benefit from upgrade, but else the nostalgic rooms are beautiful.
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Disapointing”
We were really looking forward to our stay at the Lord Charles. The receptionist was unfriendly and unhelpful. Got the impression that booking in with an Agoda voucher means you got a cheap deal and don't deserve good service. Wifi is not great and limited and the Tv's are small and old. Remote control was falling apart.
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Nice hotel with good service”
The grounds are very pretty and the hotel amenities (pools, gym, etc.) are nice. Good breakfast buffet with large selection. Staff is friendly and helpful. The location was ideal for a night's stay before leaving from the Cape Town airport.
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Highly Recommended”
Quite a large hotel but it doesn't seem so due to its layout. Hotel provides free shuttles to beach and nearby Somerset Mall. Concierge provides good and competitive rates for transport and trips. Main restaurant was very good. Food quality and service was excellent. Premium restaurant (La Vigna) was a little bit of a let down. It is located just off the lobby and is wide open to all. Cheap temporary gas fires are located around the room to maintain a less than reasonable temperature. Food is not exceptional, although not expensive either. Menu has several items that never actually existed during my stay. Puddings were a low point. Service is very good. Hotel is used by British Airways crews as a stopover point with possibly 50 or more BA staff in house at any time. The bar is very lively! Also takes a large contingent of SAGA travellers. I would certainly stay here again and would have no problems in recommending it.
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excellent trip”
had a great time due to excellent service of the staff. the room and bed sizes were very good. liked the cleaning standards. hotel grounds were exceptional.liked the big fireplace and enjoyed breakfast. location of the hotel was very good as we had the shopping area near the hotel. we had the kfc round the corner which was very handy for the children
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perfect, central location, quiet and safe”
Honestly, We enjoyed the hotel a lot and will most likely return for a stay. If the additional furniture in the rooms were more comfortable we may have stayed in the room a bit more but as it was we found that we were more comfortable staying out doing other things for longer periods of time. Only really using the room to sleep in. That being said the room size was quite generous.
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NH The Lord Charles Hotel, ”
Very relaxing. No noise.Beautiful trees and gardens.Ample parking space. Warm reception and very friendly staff. Good security. Free shuttle service to the mall and the beach was safe and very convenient. Rooms airy and comfortable, with well stocked fridge.
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Rather dated but fair value”
Rooms have had some updates, but more could be done. Breakfast was good, but service was lacking. Only one staff member was assigned to the grill, and she kept leaving her post to fill juices and other items in the main area. By the time one of us got a waffle, the other was done eating the eggs. Dining room was over-airconditioned. Coffee was ice cold by the time we got the hot food. Free internet only available in the lobby. Will stay here again, but would like to see more room improvements and better staffing.
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Wonderful and exciting”
Very exciting and enjoyable. When given another opportunity I will definately come. I enjoyed every minute of my stay. The room are neat, spaciouse and comfortable
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The Lord Charles Hotel Somerset West Cape Town”
If you want to be close to the strand for a holiday and on the motorway to take you to Stellenbosch and the wine farms this is a good hotel to be in.
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Our short visit ...”
Loved most of the things we experienced whilst there. But (our) room would benefit from minor repairs (broken bed lamp, door didn't lock properly nor could we put on the safety chain, air con is old and doesn't cope very well etc). WiFi was very erratic - going on and off all the time. I thought the cleaning staff were exceptionally polite and friendly. My biggest grump was that we could only check in at 3.00 p.m. (and I understand about it being a public holiday but I still think it's unreasonable) .... yes, we arrived early and expected to wait a little bit but to only be able to unpack one's suitcase so late and retrieve items useful/needed for the day really wasn't great.
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Excellent venue location staff”
Excellent location. All areas of hotel spotless. Staff always helpful friendly etc Tip book restaurant before arrival if eating at hotel
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It was an awesome relaxing time .”
The hotel is located at a strategic place, close by to shopping malls. Lovely relaxing environment in the surroundings. I love the greeny country side.
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Great”
We had a great stay with the hotel's concierge team doing their best to arrange fun filled activities.
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