Exterior view, Mercure Cairns in Cairns
Lobby, Mercure Cairns in Cairns
Food and beverages, Mercure Cairns in Cairns
Swimming pool, Mercure Cairns in Cairns
Lobby, Mercure Cairns in Cairns
Lobby, Mercure Cairns in Cairns
Exterior view, Mercure Cairns in Cairns

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Newly renovated

Mercure Cairns

15 Florence Street Corner of Florence and Lake St, Cairns City Center, Cairns, Australia, 4870 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cairns City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Esplanade Boardwalk. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.


Located in heart of Cairns

Check-in [24-hour]

Airport transfer

Newly renovated

780 meters to public transportation

Announcements by hotel (2)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Cairns every 7 minutes on Agoda.com
7.8Very good

834 reviews

834 reviews

See map


Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Cairns Aquarium
80 m
St Monica's Cathedral
190 m
JUTE Theatre Company
200 m
Munro Martin Parklands
240 m
Cairns Electorate Office
270 m
Popular landmarks
Night Markets
390 m
Muddy's Playground
400 m
Michaelmas Cay
410 m
Esplanade Boardwalk
440 m
Cairns Esplanade Lagoon
550 m
Closest landmarks
Mike Ball Dive Expeditions
80 m
Cairns Skin Cancer Clinic
130 m
Bull Bar
370 m
Night Markets
390 m
Cairns Night Markets & Food Court
400 m
Value for money7.7
Distance to city center0.5 km
Location rating8.3
Nearest airportCairns Airport (CNS)
Distance to airport5.2 km

Rooms available at Mercure Cairns

Very good
Room comfort & quality


Family Queen and 2 Single Beds
  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 2 single beds and 1 queen b...
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Standard Queen and 1 Single bed
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed and 1 single be...
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Standard Room 2 Single Beds
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
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Superior King Room
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
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Executive King Room
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
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Loft Queen Room with Spa Bath
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 queen bed
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Standard Queen Room
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Loft Room 1 Queen Bed and Spa
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Family Room with One Queen and Two Twin Beds
  • Room size: 44 m²/474 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
Enter dates to see prices
Standard Room
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 single beds or 1 queen be...
Enter dates to see prices

Top things to do in Cairns

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Mercure Cairns offer dry cleaning services?

Yes! Mercure Cairns features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

What kinds of facilities are offered for kids at Mercure Cairns?

While on a trip with your family, your kids can also experience the fun in sports and recreation facilities offered at Mercure Cairns such as kids pool.

What is the typical travel time to the nearest airport from Mercure Cairns?

The average travel time to get from Mercure Cairns to the airport is 10 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

What attractions are nearby Mercure Cairns that are in walking distance?

While remaining at Mercure Cairns, kick start your holiday break by discovering the nearest attractions that are within close proximity to the property which include St Monica's Cathedral, JUTE Theatre Company, and Munro Martin Parklands.

What payment cards are accepted at Mercure Cairns?

Mercure Cairns accepts up to 6, with payment card selections such as Visa, MasterCard, UnionPay, and American Express.

What is the typical rating that past Families with young children have given to Mercure Cairns?

Past families with young children that have stayed at this property have given Mercure Cairns an average rating of 7.5. You can look up more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Mercure Cairns?

The nearest train, metro, or bus station is Kuranda, 18114.64 m away from Mercure Cairns.

What restaurants are close by Mercure Cairns?

Mercure Cairns’s neighborhood is Cairns City Center which consists of well-liked dining places such as Splash Seafood Restaurant and Rocco by Crystalbrook.

What is the closest airport to Mercure Cairns?

The nearest airport to Mercure Cairns is Dunk Island Airport, 120.0 km away.

More about Mercure Cairns

More about Mercure Cairns

Experience Comfort and Convenience at Mercure Cairns

Welcome to Mercure Cairns, a 4-star hotel located in the vibrant city of Cairns, Australia. With its prime location, comfortable accommodations, and excellent amenities, this hotel is the perfect choice for both leisure and business travelers. Mercure Cairns boasts 75 well-appointed rooms, ensuring a cozy and relaxing stay for every guest. Whether you're traveling alone, with a loved one, or with your family, you'll find the perfect room to suit your needs. Each room is tastefully decorated, providing a tranquil oasis where you can unwind after a day of exploring the city. Convenience is key at Mercure Cairns. The hotel is just a short 10-minute drive from the airport, making it an ideal choice for those arriving by air. If you're looking to explore the city, you'll be pleased to know that the hotel is located just 0.5 km from the city center. This means you'll have easy access to Cairns' top attractions, shopping districts, and dining options.

Unwind and Enjoy at Mercure Cairns's Entertainment Facilities

At Mercure Cairns, we understand the importance of providing our guests with a variety of entertainment options to enhance their stay. Whether you're looking to relax with a refreshing drink, soak up the sunshine in a lush garden setting, or mingle with fellow travelers in a comfortable shared lounge, we have you covered. Indulge in a delightful evening at our vibrant bar, where skilled mixologists will craft your favorite cocktails or recommend a selection from our extensive menu. Sip on your drink of choice as you unwind and enjoy the lively atmosphere. For those who prefer a more serene ambiance, our tranquil garden provides the perfect escape. Immerse yourself in nature's beauty, surrounded by vibrant flowers and lush greenery, while finding a peaceful spot to read a book or simply soak up the sun. Additionally, our shared lounge and TV area offer a social space for guests to connect and relax. Catch up on the latest news or enjoy a movie night with friends and family. The comfortable seating and cozy atmosphere make it an ideal spot to unwind after a day of exploring Cairns. At Mercure Cairns, we strive to provide entertainment facilities that cater to the diverse needs and preferences of our guests. Whether you're seeking a lively evening at the bar, a tranquil retreat in the garden, or a cozy space to connect with fellow travelers, we have everything you need for a memorable stay.

Unwind and Stay Active at Mercure Cairns's Sports Facilities

At Mercure Cairns, guests can enjoy a range of sports facilities that cater to both relaxation and adventure. Dive into the refreshing waters of the indoor and outdoor pools, perfect for a leisurely swim or a fun splash with family and friends. For those seeking a bit more excitement, the hotel offers an array of water sports activities, including motorized options such as jet skiing and parasailing, as well as non-motorized activities like paddleboarding and kayaking. Whether you prefer the thrill of speed or the serenity of gliding along the water, there's something for everyone to enjoy. Located just steps away from the beach, Mercure Cairns provides easy access to the pristine shores and crystal-clear waters. Spend your days soaking up the sun on the golden sands or take a refreshing dip in the ocean. With the hotel's ideal beachfront location, you can indulge in beach volleyball, build sandcastles with your little ones, or simply relax and unwind while listening to the soothing sound of the waves. Whether you're a water enthusiast or simply looking for a tranquil beach getaway, Mercure Cairns has it all.

Convenience at Your Fingertips: Mercure Cairns' Top-Notch Facilities

When it comes to convenience, Mercure Cairns in Cairns, Australia, goes above and beyond to ensure a hassle-free stay for its guests. From essential services like laundry and dry cleaning to modern amenities like Wi-Fi, this hotel has got you covered. One of the standout features of Mercure Cairns is its laundry service and laundromat facilities. Whether you're traveling light or have been on the road for a while, you can take advantage of the hotel's laundry service to keep your clothes fresh and clean. Additionally, the laundromat is perfect for those who prefer to take care of their own laundry. For those who prefer to indulge in the comforts of their room, Mercure Cairns offers excellent room service. Whether you're craving a late-night snack or a full meal, the hotel's attentive staff will ensure that your culinary desires are met. You can also enjoy the convenience of express check-in/check-out, making your arrival and departure a breeze. To keep your valuable belongings secure, Mercure Cairns provides safety deposit boxes. Whether it's your passport, jewelry, or important documents, you can have peace of mind knowing that your valuables are well-protected. Stay connected with the world during your stay at Mercure Cairns with Wi-Fi available in all rooms and public areas. Whether you need to catch up on work emails or simply want to stay in touch with loved ones, the hotel's reliable Wi-Fi ensures that you're always connected. Mercure Cairns also caters to the needs of smokers with a designated smoking area. Whether you're a smoker or traveling with someone who is, you can enjoy a comfortable space without disturbing non-smoking guests. Other convenient facilities include luggage storage, vending machines, and daily housekeeping. You can store your luggage securely, grab a quick snack from the vending machine, and return to a clean and tidy room at the end of a long day of exploring Cairns. With its wide range of convenience facilities, Mercure Cairns ensures that your stay is not only comfortable but also stress-free. From laundry services to room service, this hotel has everything you need for a seamless experience.

Convenient Transport Facilities at Mercure Cairns

At Mercure Cairns, we understand the importance of easy and hassle-free transportation for our guests. That's why we offer a range of transport facilities to ensure a seamless travel experience. Whether you're arriving at the airport or planning to explore the beautiful city of Cairns, our hotel has got you covered. For guests flying in, our airport transfer service is available to pick you up and drop you off directly at the hotel. No need to worry about finding a taxi or navigating public transportation. If you're looking to explore the local attractions, our tour desk can assist you in organizing tours and excursions to popular destinations. Parking is also made convenient at Mercure Cairns. We provide valet parking and have an onsite car park for guests who prefer to drive. Self-parking is available free of charge, although car park charges may apply for extended stays. Additionally, our hotel offers a taxi service and ticket service for your convenience. With our comprehensive transport facilities, you can focus on enjoying your stay in Cairns without any transportation worries.

Modern and Comfortable Room Facilities at Mercure Cairns

Experience a truly comfortable stay at Mercure Cairns with its modern and well-equipped room facilities. Each room is equipped with air conditioning to ensure a cool and pleasant environment throughout your stay. Get ready for a day of exploration with the convenient hair dryer provided in the room. Sit back and relax while enjoying your favorite shows on the television, offering a wide range of channels for your entertainment. Indulge in refreshments at any time with the mini bar, stocked with a selection of beverages and snacks. Step out onto your own private balcony or terrace and take in the breathtaking views of Cairns. Stay connected with the satellite/cable TV available in the room, providing access to a variety of channels. For your convenience, each room also features a refrigerator, allowing you to store and keep your food and drinks fresh. With these modern and comfortable room facilities, Mercure Cairns ensures a memorable and enjoyable stay for all guests.

Indulge in Culinary Delights at Mercure Cairns

At Mercure Cairns, dining is an experience to savor. With a range of dining facilities to choose from, guests can indulge in culinary delights throughout their stay. The hotel's on-site restaurant offers a delectable menu that showcases a fusion of international and local flavors. From succulent seafood dishes to mouthwatering steaks, the restaurant caters to all taste buds. The elegant and cozy ambiance creates the perfect setting for a romantic dinner or a casual meal with friends and family. For those who prefer the convenience of dining in the comfort of their room, Mercure Cairns offers 24-hour room service. Guests can enjoy a variety of dishes from the extensive menu, delivered right to their doorstep. Whether it's a late-night snack or a hearty breakfast, the room service is prompt and ensures a delightful dining experience. In addition to the restaurant and room service, the hotel also provides a shared kitchen facility. This allows guests to prepare their own meals and enjoy a home-cooked experience. The shared kitchen is fully equipped with modern appliances and utensils, making it convenient for those who prefer to cook their own meals. To start the day on a delicious note, Mercure Cairns offers a sumptuous breakfast buffet. Guests can indulge in a wide selection of hot and cold dishes, including freshly baked pastries, tropical fruits, and made-to-order omelets. The breakfast buffet is the perfect way to fuel up for a day of exploring Cairns and its surrounding attractions. With its diverse dining options and impeccable service, Mercure Cairns ensures that every meal is a memorable experience for its guests.

Experience Comfort and Variety at Mercure Cairns

Mercure Cairns offers a range of room types to cater to every traveler's needs. From the spacious Executive King Room with its 27 square meters of luxurious space and a comfortable King Bed, to the Family Queen and 2 Single Beds room, which provides ample space for families with its 44 square meters and flexible bedding options. For a unique and indulgent experience, the Loft Room boasts a Queen Bed and a relaxing spa, perfect for unwinding after a long day of exploring Cairns. Booking your stay at Mercure Cairns through Agoda ensures that you not only get access to these incredible room offerings, but also guarantees you the best prices available. With Agoda's extensive network and partnerships, you can be confident that you are getting the most competitive rates for your stay. Additionally, Agoda's user-friendly platform makes the booking process hassle-free and convenient, allowing you to easily secure your preferred room at Mercure Cairns with just a few clicks. Experience comfort, variety, and unbeatable prices when you book your stay at Mercure Cairns through Agoda.

Discover the Vibrant Heart of Cairns in Cairns City Center

Nestled in the heart of Cairns, Australia, the Mercure Cairns hotel offers the perfect base for exploring the vibrant city center. With its convenient location, guests are just steps away from a myriad of attractions, dining options, and shopping experiences. Cairns City Center is a bustling hub that combines the best of both worlds - a modern cosmopolitan city and a gateway to the wonders of the Great Barrier Reef. Stroll along the vibrant streets and immerse yourself in the lively atmosphere, as you discover an array of cafes, bars, and restaurants offering a diverse range of cuisines. From local seafood delicacies to international flavors, there is something to satisfy every palate. For those seeking adventure, Cairns City Center is the perfect starting point for exploring the natural wonders of the area. Embark on an unforgettable journey to the Great Barrier Reef, where you can snorkel or dive amidst vibrant coral reefs and encounter a mesmerizing array of marine life. If you prefer to stay on land, the nearby rainforests offer breathtaking hiking trails and the opportunity to discover unique wildlife species. After a day of exploration, retreat to the comfort of Mercure Cairns, where you can unwind in stylish and well-appointed rooms. Indulge in a refreshing swim in the outdoor pool or savor delicious cuisine at the hotel's restaurant. With its prime location and proximity to the city's attractions, Mercure Cairns is the ideal choice for both leisure and business travelers looking to experience the best of Cairns City Center.

Convenient Transportation Options from Cairns Airports to Mercure Cairns

Located in the heart of Cairns City Center, Mercure Cairns is easily accessible from the nearby airports. Whether you're arriving at Cairns Airport or Cairns International Airport, you'll find several convenient transportation options to reach the hotel. If you're flying into Cairns Airport, which is just a 10-minute drive from Mercure Cairns, the most convenient way to reach the hotel is by taxi. Taxis are readily available at the airport and offer a hassle-free journey to the hotel. Alternatively, you can also book a private airport transfer in advance, which ensures a comfortable and stress-free ride to Mercure Cairns. For those arriving at Cairns International Airport, located approximately 7 kilometers away from the hotel, there are several transportation options to choose from. The most popular option is to take a taxi from the airport, which will take around 15 minutes to reach Mercure Cairns. Another convenient option is to book a shuttle service, which offers shared transportation to various hotels in Cairns City Center, including Mercure Cairns. Additionally, if you prefer public transportation, you can take the Airport Connect bus, which operates regularly between the airport and the city center. No matter which airport you arrive at, getting to Mercure Cairns is a breeze. With a range of transportation options available, you can easily reach the hotel and start enjoying your stay in Cairns.

Experience the Best of Cairns at Mercure Cairns

Nestled in the heart of Cairns, Mercure Cairns offers a prime location surrounded by a plethora of exciting landmarks and attractions. Just steps away from the hotel, guests can stroll along the picturesque Esplanade Boardwalk, a vibrant promenade that stretches along the waterfront. Take in the stunning views of the Coral Sea and enjoy the refreshing sea breeze as you explore the bustling cafes, shops, and restaurants that line the boardwalk. For those seeking a refreshing dip, the Cairns Esplanade Lagoon is a must-visit attraction. Located just a short walk from Mercure Cairns, this man-made saltwater swimming pool provides a safe and family-friendly environment for swimming and sunbathing. With its crystal-clear waters and lush surrounding gardens, it's the perfect spot to relax and soak up the tropical vibes. Nature enthusiasts will delight in the proximity of the Cairns Botanic Gardens, a tropical paradise showcasing a stunning collection of flora and fauna. Explore the various themed gardens, including the Rainforest Boardwalk, Aboriginal Plant Use Garden, and the Gondwana Heritage Garden. Immerse yourself in the tranquility of this natural oasis and discover the rich biodiversity that Cairns has to offer. Other nearby attractions include Green Island, a picturesque coral cay located just off the coast, and Muddy's Playground, a popular waterfront playground for children. History buffs can visit the Cairns Museum to learn about the region's fascinating past, while thrill-seekers can try their luck at The Reef Hotel Casino. With its unbeatable location and easy access to these iconic landmarks and attractions, Mercure Cairns is the perfect base for exploring all that Cairns has to offer.

Convenient Public Transport Options near Mercure Cairns

Located just a short distance away from Cairns Railway Station, Mercure Cairns offers easy access to various public transport options. This makes it an ideal choice for travelers who want to explore the vibrant city of Cairns and its surrounding areas. Cairns Railway Station, situated within walking distance from the hotel, provides a convenient way to travel to and from the city. From here, visitors can hop on the Kuranda Scenic Railway, a picturesque train journey that takes you through stunning rainforests and cascading waterfalls. Additionally, the station also offers regular services to other popular destinations in Far North Queensland, such as Port Douglas and Townsville. In addition to the railway station, Mercure Cairns is also well-connected to the local bus network. The nearby bus stops provide easy access to popular attractions like the Cairns Esplanade, where visitors can enjoy a leisurely stroll along the waterfront or indulge in delicious seafood at the local restaurants. Whether you're heading to the Great Barrier Reef or exploring the Daintree Rainforest, the convenient public transport options near Mercure Cairns make it effortless to embark on your Cairns adventure.

A Culinary Adventure Awaits

When it comes to dining options near Mercure Cairns, guests are spoiled for choice. Just a stone's throw away, you'll find the renowned Salt House, offering a unique waterfront dining experience with a menu that showcases the best of local seafood. For those looking for a more upscale dining experience, The Pier, Cairns is the perfect choice. Located on the picturesque marina, this restaurant offers stunning views and a diverse menu featuring international cuisine. If you're in the mood for authentic Asian flavors, Jia Tong Heng Restaurant at the Night Bazaar is a must-visit. From mouthwatering Chinese dishes to delectable Thai specialties, this restaurant promises a memorable dining experience. Whether you're craving a casual meal or a quick bite, the nearby Muddy's Cafe is a popular spot known for its delicious breakfast options and freshly brewed coffee. For a taste of Australian cuisine with a waterfront view, Dundees on the Waterfront is the place to be. With its extensive menu featuring local seafood and grilled meats, this restaurant is sure to satisfy your cravings. If you're a steak lover, the Waterbar & Grill Steakhouse is a must-try. Indulge in perfectly cooked steaks and a wide selection of wines in a cozy and elegant setting. Seafood enthusiasts will be delighted by the offerings at Tha Fish, where you can enjoy a variety of fresh fish and seafood dishes prepared with a modern twist. For a quick and satisfying burger, head to Jimmys Burger & Co., known for their juicy patties and creative flavor combinations. Looking for a taste of Greece? Yaya's Hellenic Kitchen & Bar is the place to be. From classic Greek dishes to innovative cocktails, this restaurant offers a truly immersive dining experience. Last but not least, the Cock & Bull is a local favorite known for its relaxed atmosphere and hearty pub fare. With so many dining options just steps away from Mercure Cairns, your taste buds are in for a treat.

Shop 'til you Drop in Cairns

Located in the heart of Cairns, Mercure Cairns is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just a stone's throw away, you'll find The Pier Cairns, a vibrant waterfront precinct offering a mix of boutique stores and gourmet dining options. For art enthusiasts, the Red Chair Gallery showcases unique and contemporary artworks by local artists. If you're in the mood for some retail therapy, head to Fujii Store and Australian Leather Company, where you can find stylish clothing, accessories, and quality leather goods. For those looking for something a bit more edgy, Bones and Jones is a must-visit, offering a wide range of alternative fashion and accessories. WetRez is the go-to store for all your watersport needs, while Eggplant and Poppy is a treasure trove of eclectic home decor items. If you're in need of some retail therapy, Cairns Central Shopping Centre is just a short walk away, boasting a wide selection of popular retail brands. And for those looking for outdoor gear and camping essentials, City Place Disposals has got you covered. With such a diverse range of shopping options right at your doorstep, Mercure Cairns is the perfect base for a retail adventure in Cairns.

Affordable Luxury at Mercure Cairns

Indulge in a luxurious stay at Mercure Cairns without breaking the bank. With an average room price of just $163, this stunning hotel offers exceptional value for money. Compared to the average price of a hotel room in Cairns, which stands at $160, Mercure Cairns provides an affordable option for travelers seeking comfort and style. At Mercure Cairns, you can expect to be greeted by modern and well-appointed rooms that are designed to provide the utmost comfort. Each room is tastefully decorated with contemporary furnishings and offers a range of amenities to ensure a pleasant stay. From plush bedding to spacious en-suite bathrooms, every detail has been carefully considered to create a relaxing and inviting atmosphere. Additionally, the hotel boasts a range of fantastic facilities that are sure to enhance your stay. Take a dip in the sparkling outdoor pool, unwind with a cocktail at the poolside bar, or indulge in a rejuvenating spa treatment at the on-site wellness center. With such incredible amenities at your fingertips, Mercure Cairns truly offers a luxurious experience at an affordable price. Don't miss out on this incredible opportunity to stay at Mercure Cairns. Book your room today and discover the perfect blend of comfort, convenience, and affordability in the heart of Cairns.

Clean, Comfortable, and Friendly: A Great Stay at Mercure Cairns

Mercure Cairns in Cairns, Australia has received rave reviews from its satisfied customers. The hotel is known for its cleanliness and comfortable accommodations, ensuring a pleasant stay for all guests. The spacious family rooms provide ample space for families to relax and unwind. The staff, particularly Elaine, has been highly praised for their helpful and friendly service, going above and beyond to assist guests with their needs. The hotel's great location is another highlight, with easy access to medical facilities and other attractions in Cairns. The excellent price point makes it an attractive choice for budget-conscious travelers. The showers are consistently rated as good to very good, providing a refreshing and invigorating experience. The comfortable beds ensure a restful night's sleep, with many guests commenting on the quality of their sleep. Overall, Mercure Cairns offers a delightful stay with its clean and comfortable rooms, friendly staff, convenient location, and excellent value for money.

A Memorable Stay at Mercure Cairns: Rave Reviews from Satisfied Guests

Nestled in the heart of Cairns, Australia, Mercure Cairns is a haven of comfort and hospitality that has received rave reviews from its satisfied guests. With an impressive overall rating of 7.7, this hotel has consistently exceeded expectations, offering exceptional value for money. One of the standout features of Mercure Cairns is its unbeatable location, earning a remarkable rating of 8.2. Situated just moments away from the vibrant Esplanade Boardwalk and the breathtaking Great Barrier Reef, guests have easy access to the city's most popular attractions. Whether you're looking to explore the colorful underwater world or indulge in the local cuisine, this hotel's prime location ensures that everything is within reach. Another aspect that sets Mercure Cairns apart is its dedicated and professional staff. With an impressive rating of 8.1 for staff performance, guests have praised the hotel's friendly and attentive team. From the warm welcome at check-in to the personalized assistance throughout the stay, the staff goes above and beyond to ensure a memorable experience. With their wealth of local knowledge, they are always on hand to provide recommendations and make arrangements, ensuring that guests have a seamless and stress-free stay. Mercure Cairns also stands out for its cleanliness, with a rating of 7.5. Guests have consistently praised the hotel's immaculate rooms and public areas, highlighting the attention to detail and high standards of hygiene. The comfortable and well-appointed rooms, with their modern amenities and cozy ambiance, provide the perfect retreat after a day of exploration. Overall, Mercure Cairns has garnered positive reviews for its exceptional value, prime location, attentive staff, and impeccable cleanliness. Whether you're a leisure traveler or a business guest, this hotel promises a memorable stay that exceeds expectations.

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Amenities and facilities

Very good


Most talked about facilities


17 mentions


15 mentions


12 mentions

Swimming Pool

5 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Czech
  • Filipino
  • French
  • Indonesian
  • Italian
  • Korean
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Desk
  • Dining table
  • Fan
  • Free bottled water
  • Hair dryer
  • Heating
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
  • Menu: Buffet


15 Florence Street Corner of Florence and Lake St, Cairns City Center, Cairns, Australia, 4870


  • Cairns Airport (CNS)
    5.2 km
  • Dunk Island Airport (DKI)
    119.6 km
Public transportation
  • Cairns Railway Station
    780 m
  • Freshwater
    7.9 km
Hospital or clinic
  • Cairns Skin Cancer Clinic
    130 m
  • Night Markets
    390 m
Convenience store
  • 7 Eleven
    420 m
Cash withdrawal
  • ATM
    240 m

What's nearby

Popular landmarks
  • Cairns Aquarium
    80 m
  • Night Markets
    390 m
  • Muddy's Playground
    400 m
  • Michaelmas Cay
    410 m
  • Esplanade Boardwalk
    440 m
  • Cairns Esplanade Lagoon
    550 m
  • Green Island
    790 m
  • The Reef Hotel Casino
    840 m
  • Cairns Botanic Gardens
    3.1 km
  • Gallo DairyLand
    5.1 km
Nearby landmarks
  • Cairns Aquarium
    80 m
  • Mike Ball Dive Expeditions
    80 m
  • Cairns Skin Cancer Clinic
    130 m
  • St Monica's Cathedral
    190 m
  • JUTE Theatre Company
    200 m
  • Munro Martin Parklands
    240 m
  • Cairns Electorate Office
    270 m
  • Cairns Library
    270 m
  • Cairns Central Shopping Center
    290 m
  • Cairns Esplanade Boardwalk
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from14:00
  • Check-out until10:00
  • Reception open until23:00
Getting around
  • Airport transfer fee12 AUD
  • Distance from city center0.5 km
  • Travel time to airport (minutes)10
  • Breakfast charge (unless included in room price)25 AUD
  • Daily Internet/Wi-Fi fee0 AUD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 75
  • Year property opened1980
  • Most recent renovation2023
  • Daily parking fee0 AUD

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Reviews of Mercure Cairns from real guests

Value for money7.7
Room comfort and quality7.6
High score for Cairns
9+ Exceptional (33)
8-9 Excellent (53)
7-8 Very Good (77)
6-7 Good (50)
<6 Below Expectation (40)
Guest Type
Room Type

Show reviews that mention 

Showing 253 verified guest comments
Bec from Australia
Family with teens
Family Queen and 2 Single Beds
Stayed 1 night in January 2022

overnight stay”

changed to another hotel due to covid ...so happy with other hotel ?

Reviewed January 15, 2022
Gus from Australia
Solo traveler
Standard Queen Room
Stayed 1 night in March 2020

Great value for money ”

Great location and excellent price. Rooms are a little dated but the staff are great and rooms very clean and comfortable.

Reviewed March 19, 2020
jeff from Australia
Solo traveler
Stayed 5 nights in September 2016

Most enjoyable stay”

I first stayed at Ibis styles in June 2016 but had to leave abruptly due to illness, but it was always my intention to return. This I did from 12-17/9/16. I stayed in the executive wing of the hotel, same room as b4. I found the staff to be exceptional and friendly, the room clean and most important 4 me quiet. I loved staying there and I will return to the Ibis next year at approx. same time as September in Cairns is quiet compared to the packed to the brim June-August. I love Cairns and my stay was made all the better for having such a great place to be based at. The location just 2 blocks from esplanade was also a plus. All in all for me I had a great stay and holiday in Cairns and at the Ibis. Do it.

Reviewed September 19, 2016
Nurul from Malaysia
Stayed 3 nights in September 2013

Just a breeze walk to Cairns Esplanade”

Near to major attractions, very comfortable room, exceptional service front the staff

I was travelling with 2 of my friends. We got a room with one queen and one single bed. It was really convenient. The hotel's swimming pool is really nice even the surroundings as well. Good for relaxation woth friends and loved ones. The hotel is also located near to major attractions (Cairns Esplanade, Night Market, several shopping malls) and only takes about 10-15 minutes'walk to Cairns train station so that you can board the Kuranda Scenic Railway from there. Overall, I would say that me and my friends are really satisfied with the stay at Ibis Styles Cairns.

Reviewed October 06, 2013
Milap from India
Stayed 3 nights in January 2013

Lovely hotel, helpful staff & convenient location”

Front desk staff very helpful and always ready to help, good continental breakfast, good & tidy room

I had a chance to stay at Ibis styles Cairns Hotel recently for a short stay. I was very pleased with the concierge services provided from the front desk of the hotel. They can conveniently book all the daily tours in and around Cairns at best prices. The hotel is located in a very convenient location with shops & restaurants around. Good decent sized rooms with delicious buffet breakfast.

Reviewed January 26, 2013
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