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Mantra MacArthur Hotel Canberra

4 stars out of 5
219 Northbourne Ave, Turner, Canberra, Australia, 2612 - See map

Convenient and comfortable stay for two travelers at the modern Mantra MacArthur Hotel Canberra in Turner. Explore iconic landmarks like National Gallery of Australia and Lake Burley Griffin. Enjoy exclusive amenities, air-conditioned rooms with city skyline and mountain views, complimentary Wi-Fi, a safe, and a refreshing shower. Conveniently located near Chinatown, CSIRO Discovery, CBD, ANU, and UC with light rail transportation at your doorstep. Create lasting memories at Mantra MacArthur Hotel Canberra. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Fitness center

Restaurants

Safety deposit boxes

This property is in high demand!

3 travelers have booked today.

Based on 524 verified reviews

Service

8.7

Cleanliness

8.6

Location

8.3

Value for money

8.0

Facilities

7.8

See map

8.3Excellent

Location rating score

Excellent location - 1.03 kilometers from city center
Parking
Available
Popular landmarks
Australian War Memorial
2.7 km
Floriade
3.3 km
Mount Ainslie Lookout
3.3 km
National Museum of Australia
3.7 km
Questacon
4.1 km
Closest landmarks
Canberra Business Chamber
290 m
CARE Australia
300 m
Jandura Park
460 m
O'Connor District Playing Fields, O'Connor 2
480 m
Ainslie District Playing Fields (Majura Oval)
590 m
Value for money8.0
Location rating8.3
Nearest airportCanberra Airport (CBR)
Distance to airport7.5 km

Rooms available at Mantra MacArthur Hotel Canberra

DELUXE TWO-BEDROOM SUITE - DUAL KEY
...
  • Room size: 65 m²/700 ft²
  • Non-smoking
  • 1 king bed and 2 single bed...
Enter dates to see prices
Two Bedroom Suite - Dual Key
...
  • Room size: 57 m²/614 ft²
  • Non-smoking
  • 2 king beds or 1 king bed a...
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe One-Bedroom Suite
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Executive Studio
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Studio
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Suite, 2 Bedrooms (Weekly Housekeeping)(2 King Beds)
...
  • Room size: 65 m²/700 ft²
Enter dates to see prices
Deluxe Two Bedroom Suite(2 King Beds)
...
  • Room size: 65 m²/700 ft²
Enter dates to see prices
One Bedroom Twin Suite
...
  • Room size: 36 m²/388 ft²
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Mantra MacArthur Hotel Canberra provide dry cleaning services?

Yes! Mantra MacArthur Hotel Canberra provides dry cleaning service that is available all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

What public parks are nearby Mantra MacArthur Hotel Canberra?

While residing at Mantra MacArthur Hotel Canberra, cherish your early morning or evening wander at nearby park which include Jandura Park, O'Connor District Playing Fields, O'Connor 2, and Ainslie District Playing Fields (Majura Oval).

What are the property's policies for children's bedding at Mantra MacArthur Hotel Canberra?

Mantra MacArthur Hotel Canberra's policy relating to children's bedding considers guests age 2 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do visitors usually stay at Mantra MacArthur Hotel Canberra?

Verified past guests that have stayed at Mantra MacArthur Hotel Canberra had an average nightly stay of 2 nights at this property.

What was the average room rate for Mantra MacArthur Hotel Canberra been in the past month?

The typical room rate for Mantra MacArthur Hotel Canberra in the past month is 210.85 AUD, compared to city's average of 233.91 AUD.

What is the average rating that verified Solo travelers' have given to Mantra MacArthur Hotel Canberra?

Past solo travelers that have stayed at this property have given Mantra MacArthur Hotel Canberra an average rating of 8.3. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to Mantra MacArthur Hotel Canberra?

Verified families with young children that have stayed at this property have given Mantra MacArthur Hotel Canberra an average rating of 7.9. You can look up more complete customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What well-known natural sightseeing destinations are near to Mantra MacArthur Hotel Canberra?

Mantra MacArthur Hotel Canberra is located within Turner, which makes it conveniently close to natural scenery including Floriade and Mount Ainslie Lookout.

What time is check-in and check-out at Mantra MacArthur Hotel Canberra?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

What is the closest airport to Mantra MacArthur Hotel Canberra?

The closest airport to Mantra MacArthur Hotel Canberra is Canberra Airport, 7.0 km away.

Is breakfast offered at Mantra MacArthur Hotel Canberra?

Start your days right, with the buffet breakfast options provided at Mantra MacArthur Hotel Canberra.

More about Mantra MacArthur Hotel Canberra

More about Mantra MacArthur Hotel Canberra

Experience Modern Comfort at Mantra MacArthur Hotel Canberra

Welcome to Mantra MacArthur Hotel Canberra, a contemporary 4-star hotel located in the heart of Australia's capital city. With its prime location, modern amenities, and warm hospitality, this hotel is the perfect choice for both business and leisure travelers. Built in 2017, Mantra MacArthur Hotel boasts 176 stylish and well-appointed rooms, ensuring a comfortable stay for every guest. Each room is thoughtfully designed with modern furnishings, sleek decor, and ample space to relax and unwind after a busy day exploring the city. Check-in at Mantra MacArthur Hotel begins at 02:00 PM, allowing you to settle in and start your Canberra adventure without any hassle. The friendly and professional staff will be on hand to assist you with a smooth check-in process, ensuring that you feel welcomed and well taken care of from the moment you arrive. When it's time to bid farewell to this vibrant city, check-out is until 10:00 AM. Take your time to enjoy a leisurely breakfast at the hotel's restaurant or grab a quick coffee on the go before heading out to your next destination. At Mantra MacArthur Hotel, families are warmly welcomed, and children between the ages of 0 to 1 can stay free of charge. This child-friendly policy allows families to enjoy a comfortable and affordable stay, making it an ideal choice for those traveling with little ones. Experience the best of Canberra at Mantra MacArthur Hotel, where modern comfort meets exceptional service. Book your stay today and discover the perfect base for your Canberra adventure.





Stay Active at Mantra MacArthur Hotel Canberra

At Mantra MacArthur Hotel Canberra, staying active is a breeze with our top-notch sports facilities. Whether you're a fitness enthusiast or simply looking to unwind, our hotel has everything you need to stay in shape and have fun. Our state-of-the-art fitness center is equipped with the latest exercise machines and equipment, ensuring that you can maintain your workout routine while on vacation. Whether you prefer cardio workouts or strength training, our fitness center has it all. Stay motivated and energized with a wide range of equipment, including treadmills, stationary bikes, weight machines, and free weights. In addition to our fitness center, we also offer a complimentary fitness center for all our guests. This is perfect for those who prefer a quick workout or want to squeeze in some exercise before exploring the city. With a variety of exercise equipment available, you can easily maintain your fitness goals during your stay. Stay active and enjoy the convenience of our sports facilities at Mantra MacArthur Hotel Canberra.

Convenience Facilities at Mantra MacArthur Hotel Canberra

At Mantra MacArthur Hotel Canberra, convenience is at the forefront of your stay. With a range of facilities designed to make your experience seamless, you can relax and enjoy your time in the heart of Australia's capital city. For those who value security and peace of mind, the hotel offers safety deposit boxes where you can store your valuable belongings. Whether you're traveling for business or leisure, staying connected is essential. With Wi-Fi available in public areas and free Wi-Fi in all rooms, you can easily stay connected with friends, family, or colleagues. When it comes to efficiency, the hotel has you covered. Take advantage of the dry cleaning service, ensuring that your clothes are always fresh and ready for any occasion. For a hassle-free check-in and check-out experience, the express service allows you to quickly get settled or swiftly depart. Additionally, the hotel provides luggage storage facilities, allowing you to explore the city without the burden of carrying your bags. Whether you're here for a short stay or an extended visit, Mantra MacArthur Hotel Canberra offers convenience at every turn.

Convenient Transport Facilities at Mantra MacArthur Hotel Canberra

Located in the heart of Canberra, Mantra MacArthur Hotel offers a range of convenient transport facilities to ensure a hassle-free stay for guests. The hotel provides self-parking options, allowing guests to easily park their vehicles and explore the city at their own pace. However, it is important to note that car park charges are applied. With its central location, Mantra MacArthur Hotel is also well-connected to public transportation. The hotel is just a short walk away from the nearest bus stop, making it easy for guests to navigate the city and visit popular attractions. Whether you're planning to explore the iconic landmarks of Canberra or attend business meetings, the hotel's transport facilities provide a convenient and accessible base for your stay.









Luxurious and Spacious Rooms at Mantra MacArthur Hotel Canberra

Experience comfort and elegance at Mantra MacArthur Hotel Canberra with its wide range of room offerings. From the Deluxe One-Bedroom Suite to the Studio Room, each accommodation is thoughtfully designed to provide a relaxing and memorable stay. Indulge in the Deluxe One-Bedroom Suite, boasting a generous space of 37 square meters and the option of a plush King Bed or two comfortable Single Beds. For a more compact yet stylish option, the Deluxe Studio offers 23 square meters of space with the choice of a King Bed or two Single Beds. If you're traveling with family or friends, the Deluxe Two-Bedroom Suite - Dual Key is perfect for you. With a spacious area of 65 square meters, this suite offers the flexibility of two Single Beds or one King Bed or even two King Beds. Booking your stay at Mantra MacArthur Hotel Canberra through Agoda ensures you get the best prices available, guaranteeing great value for your money. With Agoda's hassle-free booking process, you can easily secure your preferred room type at the click of a button, making your travel planning a breeze. So, why wait? Book now and experience the utmost comfort and convenience at Mantra MacArthur Hotel Canberra.

Discover the Vibrant Neighborhood of Turner

Nestled in the heart of Canberra, Australia's capital city, the Mantra MacArthur Hotel is located in the vibrant neighborhood of Turner. This lively area offers a perfect blend of history, culture, and entertainment, making it an ideal base to explore all that Canberra has to offer. Turner is renowned for its leafy streets, charming heritage buildings, and a buzzing atmosphere. Just a short stroll from the hotel, you'll find yourself immersed in the lively Braddon precinct, known for its trendy cafes, boutique shops, and vibrant nightlife. Indulge in a delectable culinary experience at one of the many award-winning restaurants, or sip on a handcrafted cocktail at a stylish bar. For those seeking a cultural fix, the Australian National University and the National Film and Sound Archive are within walking distance. Explore the rich history and heritage of the area by visiting the nearby Canberra Museum and Gallery, where you can discover fascinating exhibitions showcasing local art and history. Nature enthusiasts will be delighted to know that Turner is also surrounded by beautiful green spaces. Take a leisurely stroll to the picturesque Glebe Park, a serene oasis perfect for picnics or a peaceful retreat. Alternatively, head to the nearby Commonwealth Park, where you can enjoy a scenic walk along the lake or visit the iconic Captain Cook Memorial Jet. With its central location and an array of attractions within easy reach, Turner is the perfect neighborhood to stay in during your visit to Canberra. Experience the vibrant energy and explore the best of this remarkable city from the comfort of the Mantra MacArthur Hotel.

Convenient Transportation from the Nearest Airports to Mantra MacArthur Hotel Canberra

Located in the vibrant neighborhood of Turner in Canberra, Australia, Mantra MacArthur Hotel Canberra offers a convenient and comfortable stay for both business and leisure travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation options available. If you are arriving at Canberra International Airport, the most convenient way to reach Mantra MacArthur Hotel Canberra is by taxi or rideshare service. The journey takes approximately 15 minutes, depending on traffic conditions. Alternatively, you can opt for the airport shuttle service, which operates regularly and drops you off directly at the hotel's doorstep. For those arriving at Sydney Airport, which is located around 290 kilometers from Canberra, there are several transportation options available. The most popular choice is to take a domestic flight from Sydney to Canberra, which offers frequent connections and a short flight duration of around one hour. Upon arrival at Canberra International Airport, you can follow the aforementioned transportation options to reach Mantra MacArthur Hotel Canberra.

Discover the Tranquil Beauty of Turner Parklands and Lake Tuggeranong near Mantra MacArthur Hotel Canberra

Nestled in the heart of Canberra, the Mantra MacArthur Hotel offers easy access to a range of stunning landmarks and attractions. Just a short distance away, you'll find the serene beauty of Turner Parklands. This expansive green space is perfect for a leisurely stroll or a picnic with friends and family. Take in the fresh air and admire the lush trees and manicured gardens that surround you. Whether you're looking to relax or get active, Turner Parklands is a wonderful escape from the bustling city. Another nearby attraction is the picturesque Lake Tuggeranong. Just a short drive from the hotel, this stunning lake offers a tranquil setting for a peaceful retreat. Take a leisurely walk along the lakeside path and soak in the breathtaking views of the water and surrounding landscape. If you're feeling adventurous, you can even rent a kayak or paddleboard and explore the lake at your own pace. With its serene atmosphere and natural beauty, Lake Tuggeranong is the perfect spot to unwind and recharge during your stay at Mantra MacArthur Hotel Canberra.





A Culinary Adventure Awaits

When it comes to dining options near Mantra MacArthur Hotel Canberra, guests will be spoilt for choice. Just steps away from the hotel, you will find Podilato, a contemporary Greek restaurant offering a delightful menu of Mediterranean-inspired dishes. For those craving a taste of modern Australian cuisine, Clay. is the place to be, with its innovative menu and stylish ambiance. If you're in the mood for some international flavors, head to Providore restaurant, where you can indulge in a variety of global dishes. For a taste of Polish cuisine, the Polish White Eagle Club is a must-visit, serving up authentic dishes in a warm and welcoming atmosphere. The RUC and the Australian Croatian Club are also nearby, offering a range of delicious meals and vibrant entertainment. And if you're looking for a taste of home, Mirna is a local favorite for its hearty Australian fare. With such a diverse range of dining options right at your doorstep, your culinary adventure in Canberra starts here at Mantra MacArthur Hotel.





Affordable Luxury at Mantra MacArthur Hotel Canberra

Experience the perfect blend of comfort, style, and affordability at Mantra MacArthur Hotel Canberra. With an average room price of just $116, this hotel offers exceptional value for money compared to the average price of a hotel room in Canberra, which stands at $151. At Mantra MacArthur Hotel Canberra, you don't have to compromise on quality or location to enjoy affordable accommodation. Nestled in the heart of Canberra, this contemporary hotel boasts modern and well-appointed rooms that cater to every traveler's needs. From spacious beds and sleek furnishings to complimentary Wi-Fi and flat-screen TVs, every detail has been carefully curated to ensure your utmost comfort. Whether you're visiting Canberra for business or leisure, Mantra MacArthur Hotel Canberra is the perfect choice for budget-savvy travelers who refuse to sacrifice on quality. Book your stay today and discover the exceptional value and convenience that this hotel has to offer.

Excellent Service and Clean Rooms

The customer reviews for Mantra MacArthur Hotel Canberra consistently praise the excellent service provided by the staff. Guests repeatedly mention that the staff members are friendly, helpful, and go above and beyond to ensure a pleasant stay. The hotel's staff is commended for their professionalism and willingness to assist with any requests. Additionally, guests appreciate the cleanliness of the rooms, describing them as new, clean, and well-maintained. The comfortable beds and overall cleanliness of the hotel are also frequently mentioned in the positive reviews. With its exceptional service and immaculate rooms, Mantra MacArthur Hotel Canberra is a top choice for travelers seeking a comfortable and enjoyable stay in Canberra.

Exceptional Customer Ratings at Mantra MacArthur Hotel Canberra

Mantra MacArthur Hotel Canberra has received exceptional customer ratings, making it a top choice for travelers seeking a comfortable and enjoyable stay in the heart of Canberra, Australia. With an impressive overall rating of 8.2, this hotel has proven to exceed guests' expectations in various aspects of their stay. One of the standout features of Mantra MacArthur Hotel Canberra is its excellent value for money, with a rating of 7.9. Guests appreciate the affordability of the hotel without compromising on quality and comfort. The hotel's facilities, rated at 7.8, are also highly regarded by guests. From the well-equipped fitness center to the stylish and spacious rooms, the hotel offers a range of amenities that cater to the needs of both business and leisure travelers. Cleanliness is another area where Mantra MacArthur Hotel Canberra excels, with a remarkable rating of 8.6. Guests consistently praise the hotel's immaculate rooms and public areas, highlighting the attention to detail and commitment to maintaining a pristine environment. The hotel's prime location, with a rating of 8.2, is also a major draw for guests. Situated in the heart of Canberra, guests have easy access to popular attractions, dining options, and shopping centers, enhancing their overall experience. Finally, the staff performance at Mantra MacArthur Hotel Canberra is highly commendable, with a rating of 8.7. Guests consistently mention the friendly and attentive service provided by the hotel's staff, who go above and beyond to ensure a memorable stay for each guest. From check-in to check-out, the staff's professionalism and willingness to assist create a warm and welcoming atmosphere throughout the hotel. With such exceptional customer ratings across multiple categories, Mantra MacArthur Hotel Canberra is undoubtedly a top choice for travelers seeking a comfortable, convenient, and memorable stay in Canberra, Australia.

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Amenities and facilities

Very good7.8

Facilities

Most talked about facilities
Languages spoken
  • English
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Nepali
  • Sinhala
  • Spanish
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Carpeting
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mobility accessibility
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Location

219 Northbourne Ave, Turner, Canberra, Australia, 2612

Excellent8.3

Location

Airports
  • Canberra Airport (CBR)
    7.5 km
  • Cooma-Snowy Mountains Airport (OOM)
    115.7 km
Public transportation
  • Giles St Kingston Shops Bus Station
    6.2 km
  • Canberra Railway Station
    6.6 km
Hospital or clinic
  • Capital Chemist O'Connor
    860 m
Shopping
  • Old Bus Depot Markets
    5.8 km
Convenience store
  • Coles Express
    1.1 km
Cash withdrawal
  • ATM
    1.1 km

What's nearby

Popular landmarks
  • Australian War Memorial
    2.7 km
  • Floriade
    3.3 km
  • Mount Ainslie Lookout
    3.3 km
  • National Museum of Australia
    3.7 km
  • Questacon
    4.1 km
  • National Gallery of Australia
    4.3 km
  • National Portrait Gallery
    4.3 km
  • Australian Parliament House
    5.3 km
  • National Arboretum
    6.1 km
  • Royal Australian Mint
    7.3 km
Nearby landmarks
  • Canberra Business Chamber
    290 m
  • CARE Australia
    300 m
  • Jandura Park
    460 m
  • O'Connor District Playing Fields, O'Connor 2
    480 m
  • Ainslie District Playing Fields (Majura Oval)
    590 m
  • Keith Tournier Memorial Enclosed Oval
    600 m
  • O'Connor Enclosed Oval, O'Connor 3
    630 m
  • Capital Chemist O'Connor
    860 m
  • All Saints Church
    900 m
  • Lake Tuggeranong
    910 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Car parking is available at an additional charge and subject to availability.
  • Public on-site underground car park is available at a discounted rate for guests.
    The entrance is located within the Midtown precinct and is accessible via MacArthur avenue or David street.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out until10:00
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 176
  • Year property opened2017
Parking
  • Daily parking fee15 AUD

Property announcements

A credit card security deposit of AUD 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure.

The Podilato Restaurant is temporarily closed until further notice.

Reviews of Mantra MacArthur Hotel Canberra from real guests

Provided by verified guests of

Agoda logo
8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 6.8
  • 6.4
  • 9.6
  • 7.2
  • 8.4
  • 9.2
  • 6.8
  • 10
  • 5.2

Most recent

  • Service score 8.7 out of 10 and is a high score in Canberra
    Service8.7
  • Cleanliness score 8.6 out of 10
    Cleanliness8.6
  • Location score 8.3 out of 10
    Location8.3
  • Value for money score 8 out of 10
    Value for money8.0
  • Facilities score 7.8 out of 10
    Facilities7.8
High score for Canberra
Rating
9+ Exceptional (69)
8-9 Excellent (31)
7-8 Very Good (37)
6-7 Good (15)
<6 Below Expectation (26)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 178 verified guest comments
12345
7.2
Very good
Alan from Australia
Couple
Deluxe Studio
Stayed 3 nights in May 2024

A shell of its past”

I have previously stayed at Mantra MacArthur back in 2019 and had enjoyed my stay; it is interesting how much has changed in 5 years (not in a great way): Pros: 1) Good price point for the size of room 2) Very close proximity to CBD and lightrail station 3) Wifi is decent Cons: 1) Misleading photos - You can forget about any scenic views represented in the room photos. There is now a huge building being constructed in the front of the hotel, and photos of rooms with "open mountain views" are no longer valid - you will be staring straight into construction, the workers, and fair bit of noise during the day. You can ask for rooms on the opposite side: staring straight into a neighbouring apartment block, though at least it isn't still under construction. 2) No housekeeping - By the end of our 2nd day our rooms were not cleaned. We visited the concierge and were told that we have to pay extra (!) for someone to come and clean/tidy the room, change the towels, clear the bins, etc - this used to be daily and included with stay. If your booking is "limited housekeeping" you may ask for fresh towels from the counter, but they will tell you that the other aspects of housekeeping will cost extra. Can be an issue for people staying for a few nights. 3) Dustbin and towel rack in toilet were broken, seems like it's been like that for a while 4) Foxtel channels are programmed to tv but not working (no longer unsubscribed?) Overall our stay (3 nights) was adequate but it was disappointing when compared to my past experience.

Reviewed May 12, 2024

Dear Alan, Thank you for taking the time to share your experience with us, We apologise if we did not meet your expectations. All sale rate published will receive complimentary full housekeeping services for a week stay, We are now requesting to all third party website to ensure all information are clear on their website, Our hotel is now currently on transition from cable tv to a free to air channels and get the TV a capacity of accessing your entertainment account, like Netllix, Kayo and the likes. Your feedback will help us to improve all our services. We are looking forward to serve you better in the not so distant future. Kind regards, Mantra MacArthur Management

Responded May 14, 2024
Mantra MacArthur Hotel Canberra
9.6
Exceptional
Amanda from Australia
Family with teens
Deluxe Studio
Stayed 3 nights in June 2024

Fantastic Value”

My teenage son and I stayed for three nights. I was very happy with our stay. Very clean, warm, staff were great (staff explained the parking very well and gave us extra pillows when we asked). Although parking is in the building next door it was simple. Excellent location based on our requirements, with lots of great restaurants within a five minute drive. The other stand out for me was how quiet the place was. Apparently the hotel was full, but I didn't hear ANYTHING from other guests. Highly recommend.

Reviewed June 16, 2024

Hi Amanda, Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We very much appreciate your comments regarding your stay, and it is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as this one. See You Soon. Kind regards, Uvin

Responded June 19, 2024
Mantra MacArthur Hotel Canberra
8.4
Excellent
Justin from Australia
Couple
Studio Room
Stayed 2 nights in September 2023

Great modest hotel”

Great work-based hotel that's new and generally quite clean. Had a base double room with one armchair and a sheet wasn't clean so was upgraded to deluxe double room. Deluxe has extra 2 m2 but is actually narrower (and feels somewhat claustrophobic), but has window wide desk with desk chair. Otherwise the rooms are almost identical. Big thumbs up to Ainslie for being very friendly and accomodating. Took the extra time to explain things like parking, which is next door and somewhat confusing. Also note parking has wall plugs on pillars for those with EVs, but only enough parking for a fraction of patrons. Note that the grassy lawn in front of the hotel is now a construction site for a new building.

Reviewed October 09, 2023

Dear Justin, Thank you for your positive feedback. We look forward to welcoming you again at Mantra MacArthur Hotel. Kind regards, Mantra MacArthur Team

Responded February 29, 2024
Mantra MacArthur Hotel Canberra
8.8
Excellent
Jackson from Australia
Family with young children
One Bedroom Suite
Stayed 8 nights in October 2022

Clean/ok location/need more facility”

Stayed for 8 nights. There is a new high rise building construction happening right now so 7am the banging starts (2022/10). If you want to sleep in probably stay elsewhere for 2022/2023. Hotel is clean. Staff friendly. Have a gym. No pool though which is a downside. Tram right outside the hotel which is convenient, but I find it expensive for a one stop travel. If you travel all day multiple times it works out cheaper. Location : it’s not in the city centre. About 3 km away . $12 on Uber. 15 min on scooter. I travelled on scooter. Weekly pass is cheap. Easier to get around close by areas. Dickson is close by which I visit daily by scoot. Nothing much around mantra. So must go out further to eat . Have not tried restaurant in mantra so can not review. Easy with giving late check out as I travelled during school term. Off peak season. Stayed here as it’s close to the sport ground I visit.

Reviewed October 30, 2022

Dear Jackson, Thank you for taking the time to give us your feedback. Kind regards, Mantra MacArthur Management

Responded March 02, 2024
Mantra MacArthur Hotel Canberra
9.6
Exceptional
William from Australia
Couple
Deluxe Studio
Stayed 2 nights in September 2024

Great option”

We have now stayed a number of times at the Mantra MacArthur Hotel which is well priced, has modern very clean rooms with comfy beds and friendly staff.

Reviewed September 14, 2024

Dear William, Thank you for the awesome review! We’re so glad you keep choosing Mantra MacArthur Hotel. It’s fantastic to hear you love our clean rooms, comfy beds, and friendly staff! Can’t wait to welcome you back for your next stay! Regards, Mantra MacArthur Team

Responded September 18, 2024
Mantra MacArthur Hotel Canberra
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