Apartment/Flat

Mansion One Suites by Merlene

4 stars out of 5
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Star ratings are based on amenities, guest ratings, and room size, among other factors.

57-G-01, Mansion One, Jalan Sultan Ahmad Shah, 10050, Penang., Gurney Drive, Penang, Malaysia, 10050

Highlights

Location

Because this place is beside the gleneagles hospital.
Great View

Beautiful view from 18th floor
Rated highly by Couples

Good to recommend to family and couples.
Highly Rated by Family Traveller

Good for family travel, stayed in studio with 2 queen bed.

Space & Rooms
Apartment/Flat
Kitchen
Bedroom 1
2 queen beds
Bedroom 2
2 queen beds
Bathroom and toiletries
Hair dryer, Mirror, Separate shower/bathtub, Shower
Kitchen
Cook for yourself
Kitchenette, Kitchenware, Microwave, Refrigerator

Facilities

Internet access

Free parking

Restaurants

Family room

Kitchen

Luggage storage

Tours

Contactless check-in/out

About us

Mansion One Suites by Merlene offers vibrant decor and stunning sea views, perfect for two travelers. Enjoy the rooftop garden for relaxation and socializing. Conveniently located near Gurney Drive, it provides easy access to local cultural experiences and flavors. Mansion One Suites by Merlene, located in the heart of Gurney Drive, offers an ideal base for travelers, with a vibrant street food scene and scenic seafront views. The hotel features an on-site restaurant, cozy coffee shop, and guest rooms equipped with air conditioning and complimentary Wi-Fi. Some rooms have private balconies with stunning mountain or ocean views. Additionally, it’s conveniently situated just 1.4 km from Gurney Paragon Mall and 1.7 km from Gurney Plaza for ample shopping and dining options. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

7 travelers have booked today.

Location 8.6
Value for money 8.0
Service 7.8
Cleanliness 7.7

Based on 6,010 verified reviews

Location

8.6

Value for money

8.0

Service

7.8

Cleanliness

7.7

Facilities

7.4

Check-in:

15:00

Check-out:

until 12:00
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Nearest transportation options

Komtar Bus Terminal is within 1.86 km

See map

8.6Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
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There are 70 places in walking distance!

Parking
FREE
Walkable places
Olympia College Penang
30 m
Penang Baptist Church
150 m
Irrawaddy Road Pocket Park
310 m
Chew Thean Yang Aquarium
310 m
Hua Yan Si Temple
370 m
Popular landmarks
Cheong Fatt Tze - The Blue Mansion
1.8 km
Armenian Street
2.2 km
Khoo Kongsi
2.4 km
Pinang Peranakan Mansion
2.5 km
Penang Fort Cornwallis
2.6 km
Closest landmarks
Gleneagles Medical Centre
70 m
Mr Nadesh Sithasanan
90 m
Consulate General of Japan
240 m
International Specialist Eye Centre Penang Isec Penang Sdn Bhd
330 m
Northern Heart Hospital Penang
540 m

Good to know

Value for money8.0
Distance to city center1 km
Location rating8.6
Nearest airportPenang International Airport (PEN)
Distance to airport15.4 km

Rooms available at Mansion One Suites by Merlene

2-Bedroom Superhero-D Apartment
...
  • Sea view
  • 2 queen beds & 2 queen beds
  • 2 queen beds & 2 queen beds
Enter dates to see prices
Suite - Two Bedrooms
...
  • Room size: 69 m²/743 ft²
  • 2 queen beds & 2 single bed...
  • 2 queen beds & 2 single bed...
Enter dates to see prices
Three Bedroom Suite
...
  • Sea view
  • 1 queen bed and 1 single be...
  • 1 queen bed and 1 single be...
Enter dates to see prices
1 Bedroom Suite
...
  • City view
  • 1 queen bed & 1 queen bed
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Studio Suite
...
  • City view
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices
Prem Suites
...
  • Sea view
  • 1 single bed and 1 queen be...
  • 1 single bed and 1 queen be...
Enter dates to see prices
Designer Suites
...
  • Sea view
  • 1 queen bed and 1 single be...
  • 1 queen bed and 1 single be...
Enter dates to see prices
SuperHero
...
  • Ocean view
Enter dates to see prices
Premium Suites
...
  • City view
  • 1 queen bed & 1 queen bed
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Aioi Suite
...
  • Sea view
  • 1 single bed and 1 queen be...
  • 1 single bed and 1 queen be...
Enter dates to see prices

Frequently asked questions

Mansion One Suites by Merlene has a total of 65 rooms.

Verified past guests that have stayed at Mansion One Suites by Merlene had an average nightly stay of 2 nights at this property.

Mansion One Suites by Merlene can communicate in 4 languages and supports well-known languages such as English and Mandarin Chinese for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Past visitors that stayed at Mansion One Suites by Merlene have given this property a rating of 8.593 for its remarkable location as the primary highlight for their stay.

61.0% of our past visitor assessments have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Mansion One Suites by Merlene down in the review section.

Verified business travelers that have stayed at this property have given Mansion One Suites by Merlene an average rating of 7.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Mansion One Suites by Merlene an average rating of 8.3. You can look up on more in depth customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given Mansion One Suites by Merlene an average rating of 7.8. You can look up more specific customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Mansion One Suites by Merlene an average rating of 8.1. You can look up on more descriptive customer evaluations, and comments for this property down in the review section.

Mansion One Suites by Merlene’s community is Gurney Drive which includes popular restaurants such as Maple Palace Chinese Restaurant, Bali Hai Seafood Market, and Siam Road Charcoal Char Koay Teow.

More about Mansion One Suites by Merlene

More about Mansion One Suites by Merlene

Luxury and Convenience at Mansion One Suites by Merlene

Welcome to Mansion One Suites by Merlene, a luxurious 5-star hotel located in the heart of Penang, Malaysia. With its convenient location just 1 kilometer away from the city center, this hotel offers easy access to all that the vibrant city has to offer. Whether you are traveling for business or leisure, Mansion One Suites by Merlene is the perfect choice for a comfortable and memorable stay. Upon arrival, guests can check-in from 03:00 PM and start their Penang adventure. The hotel's proximity to the airport, which is just 60 minutes away, ensures a hassle-free journey for travelers. The hotel's modern and stylish design, coupled with its warm and welcoming atmosphere, creates an inviting ambiance for guests to relax and unwind. Mansion One Suites by Merlene features 65 well-appointed rooms, each designed with the utmost comfort and convenience in mind. The hotel was built in 2018 and underwent renovations in the same year, ensuring that guests can enjoy the latest facilities and amenities. The spacious rooms are tastefully decorated, offering a blend of contemporary elegance and traditional charm. With a range of room types to choose from, including suites and family rooms, there is something to suit every traveler's needs. Families traveling with children will appreciate the hotel's child policy, which allows children between the ages of 3 to 12 to stay free of charge. This makes Mansion One Suites by Merlene an ideal choice for a family getaway, where parents can relax and enjoy their stay while their little ones are well taken care of. When it's time to check-out, guests can take their time until 12:00 PM, ensuring a leisurely departure. Whether you are exploring the city's cultural attractions, indulging in delicious local cuisine, or simply relaxing by the hotel's rooftop pool, Mansion One Suites by Merlene offers luxury and convenience at every turn. Book your stay today and experience the best of Penang in style.

Convenience at Your Fingertips: Mansion One Suites by Merlene's Fantastic Facilities

At Mansion One Suites by Merlene, we understand the importance of convenience during your stay. That's why we have gone above and beyond to provide a range of exceptional facilities to make your experience truly unforgettable. For our guests who enjoy smoking, we have a designated smoking area where you can indulge without any worries. This area is thoughtfully designed to ensure the comfort of both smokers and non-smokers alike. So, whether you want to relax with a cigarette or simply enjoy some fresh air, our designated smoking area is the perfect spot for you. We also offer luggage storage facilities, allowing you to explore Penang without the burden of your bags. Whether you arrive early or have a late departure, our secure storage area ensures that your belongings are kept safe and sound. This service gives you the freedom to make the most of your time in Penang, knowing that your luggage is in good hands. Additionally, we have a convenience store on-site, making it easy for you to grab any essentials or snacks you may need during your stay. Forget something at home or craving a late-night snack? Our well-stocked store has you covered. With 24-hour access, you can satisfy your cravings or pick up any necessities at any time of the day or night. At Mansion One Suites by Merlene, we strive to provide the utmost convenience for our guests. From our designated smoking area to our luggage storage and on-site convenience store, we have thought of every detail to ensure your stay is as comfortable and hassle-free as possible.

Convenient Transport Facilities at Mansion One Suites by Merlene

At Mansion One Suites by Merlene, we understand the importance of convenient transport options for our guests. Whether you're looking to explore the vibrant city of Penang or simply need a hassle-free parking solution, we have you covered. One of the standout features of our hotel is the availability of tours, allowing you to discover the best of Penang with ease. Our knowledgeable staff can help you plan and book exciting excursions to popular attractions, ensuring you make the most of your stay. Additionally, we offer a car park onsite, providing a safe and secure place for you to park your vehicle. What's even better is that this service is complimentary, allowing you to save on parking fees and have peace of mind knowing your car is in good hands. So whether you're arriving in your own vehicle or renting one during your stay, you can rest assured that parking will be a breeze at Mansion One Suites by Merlene.

Indulge in Culinary Delights at Mansion One Suites by Merlene

At Mansion One Suites by Merlene, guests are in for a treat with an array of dining options available. Start your day with a freshly brewed cup of coffee at the cozy coffee shop, where you can savor the rich aroma and kickstart your morning. Whether you prefer a strong espresso or a creamy latte, the skilled baristas are ready to craft the perfect cup to satisfy your caffeine cravings. For a more substantial meal, head to the on-site restaurant and embark on a gastronomic journey. The restaurant offers a diverse menu featuring both local and international cuisines, ensuring there is something to please every palate. Indulge in flavorful Malaysian dishes, such as nasi lemak or char kway teow, or explore international flavors with dishes like pasta, grilled meats, and fresh seafood. With its inviting ambiance and attentive service, the restaurant provides an ideal setting for a memorable dining experience during your stay at Mansion One Suites by Merlene.

Luxurious and Spacious Rooms at Mansion One Suites by Merlene

Indulge in the opulence of Mansion One Suites by Merlene's room offerings, featuring a variety of spacious and well-appointed accommodations. Choose from a range of room types, including the elegant 1 Bedroom Suite with two comfortable Queen Beds, the expansive 2-Bedroom Superhero-D Apartment with four Queen Beds, and the stylish Aioi Suite with either a Single Bed or a Queen Bed. Booking your stay at Mansion One Suites by Merlene through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's extensive network and easy-to-use platform, finding and reserving your ideal room is a breeze. Whether you're traveling for business or leisure, Agoda guarantees a seamless booking process, allowing you to focus on enjoying your stay at this luxurious hotel in Penang, Malaysia.

Discover the Vibrant Gurney Drive in Penang

Nestled along the stunning coastline of Penang, Malaysia, Gurney Drive is a vibrant and bustling area that offers a perfect blend of modernity and tradition. Known as the food haven of Penang, this popular stretch is lined with a plethora of hawker stalls and restaurants, tempting visitors with tantalizing local delicacies. From mouthwatering char kway teow to delectable Penang laksa, Gurney Drive is a paradise for food enthusiasts. Aside from its culinary delights, Gurney Drive also boasts a lively atmosphere and a range of entertainment options. Visitors can take a leisurely stroll along the promenade, enjoying the refreshing sea breeze and breathtaking views of the coastline. The area is also home to a variety of shopping malls, including Gurney Plaza and Gurney Paragon, where visitors can indulge in retail therapy and find everything from high-end fashion to local souvenirs. Gurney Drive is not only a food and shopping paradise but also a cultural hub. Just a short distance away, visitors can explore the famous Wat Chaiyamangkalaram Temple, home to one of the world's longest reclining Buddha statues. The nearby Dharmikarama Burmese Temple is another must-visit attraction, showcasing stunning Burmese architecture and intricate carvings. Whether you're a food lover, shopaholic, or culture enthusiast, Gurney Drive in Penang offers an unforgettable experience that will leave you enchanted. With its vibrant atmosphere, delicious food, and rich cultural heritage, this charming area is a must-visit destination for travelers seeking a taste of Penang's unique charm.

Convenient Travel from Penang Airport to Mansion One Suites by Merlene

Located in the vibrant area of Gurney Drive in Penang, Malaysia, Mansion One Suites by Merlene offers a comfortable and convenient stay for travelers. When it comes to getting to this modern and stylish accommodation from the nearest airport, there are a few options to consider. The Penang International Airport, located approximately 17 kilometers away from Mansion One Suites by Merlene, is the primary gateway to the island. To reach the hotel, guests can opt for a taxi or a ride-sharing service, which is a popular and hassle-free choice. The journey usually takes around 30 minutes, depending on the traffic. For those who prefer public transportation, Rapid Penang buses are available at the airport. Bus route 401E is the most direct option, taking passengers to Gurney Drive. From the bus stop, it's just a short walk to Mansion One Suites by Merlene, allowing guests to soak in the local atmosphere and explore the area. Alternatively, guests can also arrange for airport transfers through the hotel. This convenient option ensures a seamless journey from the airport to Mansion One Suites by Merlene, with the added benefit of a knowledgeable driver who can provide insights and recommendations about Penang along the way. No matter which mode of transportation you choose, the journey from Penang Airport to Mansion One Suites by Merlene is a breeze, allowing you to start your stay in this bustling city with ease and comfort.

Explore the Vibrant Surroundings of Mansion One Suites by Merlene

Discover a world of excitement and cultural wonders surrounding Mansion One Suites by Merlene in Penang, Malaysia. Situated in the heart of the city, this hotel offers easy access to a variety of landmarks and attractions that will make your stay truly memorable. Just a stone's throw away from the hotel, you'll find Golden Screen Cinemas, perfect for catching the latest blockbuster or indulging in a cinematic experience. For fitness enthusiasts, Oxygen Fitness is conveniently located nearby, offering state-of-the-art facilities and a range of workout classes to keep you in shape during your stay. History buffs will be delighted to know that Olympia College Penang and the Cathedral of the Assumption are within walking distance. Immerse yourself in the rich heritage of Penang as you explore these iconic landmarks that showcase the city's architectural beauty and cultural significance. For a spiritual retreat, the Burmese Buddhist Temple and Wat Chaiya Mangkalaran Temple are just a short drive away. Marvel at the intricate designs and serene atmosphere of these sacred sites, and take a moment to reflect and find inner peace. Food enthusiasts will be spoilt for choice with the proximity of New World Park and Gurney Drive. Indulge in a culinary adventure as you sample a wide array of local delicacies and international cuisine at the numerous food stalls and restaurants in these bustling food havens. To explore the city with ease, take advantage of the LinkBike service, conveniently located near the hotel. Rent a bicycle and pedal your way through the vibrant streets of Penang, discovering hidden gems and soaking in the energetic atmosphere. And for a unique shopping experience, don't miss the anjung gurney night market, where you can browse through a variety of stalls selling everything from clothes and accessories to street food and souvenirs. With its prime location surrounded by these captivating landmarks and attractions, Mansion One Suites by Merlene is the perfect base for your Penang adventure. Immerse yourself in the vibrant surroundings and create unforgettable memories during your stay.

A Gastronomic Paradise

Mansion One Suites by Merlene is surrounded by a plethora of dining options that will tantalize your taste buds. Just a short stroll away, you will find Souper Tang @ Gurney Plaza Penang, a popular restaurant known for its nourishing and flavorful soups. Craving for some Western fare? Head to The Barn Gurney Plaza, Penang, where you can indulge in mouthwatering steaks and burgers. For those who love Thai cuisine, ParaThai @ Gurney Plaza offers an authentic dining experience with their aromatic curries and spicy stir-fries. If you're in the mood for Korean food, Mr Dakgalbi is a must-visit, serving up delicious Dakgalbi, a spicy stir-fried chicken dish. Seafood lovers will be delighted by the fresh catch at Bali Hai Seafood Market, while PUTIEN @ Gurney Paragon is perfect for those craving for authentic Fujian cuisine. For a taste of local flavors, make your way to Gurney Drive Hawker Centre, where you can savor Penang's famous street food. Looking for a hot pot experience? Arashi Shabu-Shabu at Gurney Plaza is the place to go. If you prefer a more casual dining experience, G Food Court and GO Noodle House at Gurney Plaza offer a wide variety of affordable and delicious options. With these dining choices just steps away from the hotel, you'll never run out of culinary adventures during your stay at Mansion One Suites by Merlene.

Shop till you drop at Gurney Paragon, Gurney Plaza, and Gurney Paragon Mall

Located in the heart of Penang, Mansion One Suites by Merlene offers easy access to some of the city's most popular shopping destinations. Just a short distance away, you'll find Gurney Paragon, Gurney Plaza, and Gurney Paragon Mall, all of which are renowned for their wide range of retail options. Whether you're looking for high-end fashion brands, local handicrafts, or delicious local delicacies, these shopping landmarks have it all. Explore Gurney Paragon's upscale boutiques and trendy cafes, or head to Gurney Plaza for a diverse selection of international and local brands. Don't forget to visit Gurney Paragon Mall, where you can indulge in a shopping spree while enjoying stunning views of the ocean. With such a convenient location, Mansion One Suites by Merlene is the perfect choice for shopaholics looking to indulge in a retail therapy session during their stay in Penang.

Affordable Luxury: Mansion One Suites by Merlene Offers Exceptional Value in Penang

When it comes to finding the perfect accommodation in Penang, look no further than Mansion One Suites by Merlene. With its unbeatable average room price of just $56, this hotel offers exceptional value for travelers seeking a comfortable and affordable stay in the heart of the city. Compared to the average price of a hotel room in Penang, which stands at $69, Mansion One Suites by Merlene provides an incredible opportunity to enjoy luxury without breaking the bank. At Mansion One Suites by Merlene, guests can indulge in top-notch amenities and services without sacrificing their budget. From spacious and elegantly designed rooms to a range of modern facilities, this hotel ensures a memorable and comfortable stay for every guest. Whether you are a leisure traveler or a business professional, the affordable pricing of Mansion One Suites by Merlene makes it an ideal choice for all, allowing you to make the most of your visit to Penang without compromising on quality or convenience.

Highly Recommended Stay with Great Staff

Mansion One Suites by Merlene is a hotel that truly leaves a lasting impression on its guests. With its spacious and clean rooms, guests are guaranteed a comfortable and enjoyable stay. The hotel's kitchen facilities are a standout feature, allowing guests to prepare their own meals and enjoy the convenience of a home away from home. The staff at Mansion One Suites by Merlene are highly praised for their helpfulness and welcoming nature, ensuring that guests feel well taken care of throughout their stay. With such positive experiences, it is no wonder that guests are eager to return and stay at this exceptional hotel again.

Exceptional Customer Ratings at Mansion One Suites by Merlene

Mansion One Suites by Merlene has garnered exceptional customer ratings, making it a top choice for travelers seeking a memorable stay in Penang, Malaysia. With an impressive overall rating of 7.5, this hotel offers an outstanding experience that exceeds expectations. One of the standout aspects of Mansion One Suites by Merlene is its excellent value for money, with a rating of 7.6. Guests appreciate the affordable rates without compromising on comfort and quality. Whether you are a budget-conscious traveler or simply looking for a great deal, this hotel provides exceptional value that will leave you satisfied. Furthermore, the location of Mansion One Suites by Merlene has received high praise, scoring an impressive 8.3. Situated in Penang, Malaysia, this hotel offers convenient access to popular attractions, shopping centers, and vibrant dining options. Guests can easily explore the city and immerse themselves in its rich cultural heritage, thanks to the hotel's prime location. In addition to its value and location, Mansion One Suites by Merlene also excels in cleanliness, with a rating of 7.2. Guests can expect immaculate rooms and well-maintained facilities throughout their stay. The hotel's commitment to cleanliness ensures a comfortable and hygienic environment for guests to relax and unwind. Lastly, the staff performance at Mansion One Suites by Merlene has been praised by guests, with a rating of 7.4. The friendly and attentive staff members go above and beyond to ensure that guests have a pleasant and memorable stay. From check-in to check-out, the dedicated team is always ready to assist with any requests or inquiries, creating a warm and welcoming atmosphere. Overall, Mansion One Suites by Merlene is a highly regarded hotel that consistently receives positive customer ratings. With its exceptional value, convenient location, cleanliness, and attentive staff, this hotel promises an unforgettable stay in Penang, Malaysia.

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Amenities and facilities

Very good7.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet services
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Kitchen
  • Restaurants
Services and conveniences
  • Contactless check-in/out
  • Convenience store
  • Elevator
  • Invoice provided
  • Luggage storage
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Balcony/terrace
  • Free bottled water unavailable
  • Hair dryer
  • Shower
  • Wi-Fi [free]

Location

57-G-01, Mansion One, Jalan Sultan Ahmad Shah, 10050, Penang., Gurney Drive, Penang, Malaysia, 10050

Excellent8.6

Location

Airports
  • Penang International Airport (PEN)
    15.4 km 30 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.0 km
Public transportation
  • Komtar Bus Terminal
    1.9 km
  • Pengkalan Raja Tun Uda Bus Terminal
    2.8 km
Hospital or clinic
  • Gleneagles Medical Centre
    70 m
Shopping
  • Batu Ferringhi Night Market
    9.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    360 m

What's nearby

Popular landmarks
  • Cheong Fatt Tze - The Blue Mansion
    1.8 km
  • Armenian Street
    2.2 km
  • Khoo Kongsi
    2.4 km
  • Pinang Peranakan Mansion
    2.5 km
  • Penang Fort Cornwallis
    2.6 km
  • Chew's Jetty
    2.8 km
  • Kek Lok Si Temple
    6.0 km
  • Batu Ferringhi Beach
    9.3 km
  • Entopia
    11.8 km
  • Escape Theme Park
    11.8 km
Nearby landmarks
  • Olympia College Penang
    30 m
  • Gleneagles Medical Centre
    70 m
  • Mr Nadesh Sithasanan
    90 m
  • Penang Baptist Church
    150 m
  • Consulate General of Japan
    240 m
  • Irrawaddy Road Pocket Park
    310 m
  • Chew Thean Yang Aquarium
    310 m
  • International Specialist Eye Centre Penang Isec Penang Sdn Bhd
    330 m
  • Hua Yan Si Temple
    370 m
  • PTPL College
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • The property requires a refundable security deposit of MYR 200 upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until22:00
  • Check-out from09:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)60
The property
  • Year property opened2018
  • Number of rooms 65
  • Most recent renovation2018

Reviews of Mansion One Suites by Merlene from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.8

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 4.4
  • 10
  • 10
  • 10
  • 8.0
  • 5.2
  • 5.2
  • 10
  • 10

Most recent

  • Location score 8.6 out of 10 and is a high score in Penang
    Location8.6
  • Value for money score 8 out of 10 and is a high score in Penang
    Value for money8.0
  • Service score 7.8 out of 10 and is a high score in Penang
    Service7.8
  • Cleanliness score 7.7 out of 10 and is a high score in Penang
    Cleanliness7.7
  • Facilities score 7.4 out of 10 and is a high score in Penang
    Facilities7.4
High score for Penang

Rating

9+ Exceptional (742)
8-9 Excellent (228)
7-8 Very Good (360)
6-7 Good (158)
<6 Below Expectation (643)

Review summary

Powered by OpenAI

The hotel has been highly praised for its cleanliness and friendly staff. Many guests were impressed by the hotel's central location, making it a great base for exploring the local area. The spacious rooms have also been well-received by guests, with many mentioning how comfortable they found their stay. A number of visitors also appreciated the good value for money that the hotel offers.

A few guests reported a smell, but most had a good experience and praised the hotel's quality.

Did you find this review summary helpful?

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Show reviews that mention 

Cleanliness

Mentioned in 178 reviews
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46% Positive
sentiment-negative-indicator
53% Unfavourable

Location

Mentioned in 163 reviews
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96% Positive
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3% Unfavourable

Service

Mentioned in 126 reviews
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50% Positive
sentiment-negative-indicator
49% Unfavourable

Room comfort

Mentioned in 92 reviews
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43% Positive
sentiment-negative-indicator
56% Unfavourable

Room size

Mentioned in 71 reviews
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81% Positive
sentiment-negative-indicator
18% Unfavourable

In room amenities

Mentioned in 68 reviews
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41% Positive
sentiment-negative-indicator
58% Unfavourable

Bathroom

Mentioned in 62 reviews
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11% Positive
sentiment-negative-indicator
88% Unfavourable

Value for money

Mentioned in 53 reviews
sentiment-positive-indicator
66% Positive
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33% Unfavourable

Air conditioning

Mentioned in 49 reviews
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20% Positive
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79% Unfavourable
Showing 2,131 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    hermawita from Indonesia
    Group
    Three Bedroom Suite
    Stayed 2 nights in September 2025

    “Great Apartment ”

    We stayed in a 3-bedroom for 10 people apartment at Mansion One Suites by Merlene, and it was an excellent experience. Each bedroom had a queen bed and a single bed, with two clean towels provided per room. The apartment was very clean and well-maintained. There were two balconies – one facing the ocean and the other facing the city – which made the stay even more enjoyable. The water heater and the microwave worked perfectly, the hot water in the 2 bathrooms were great and the apartment had everything we needed for a comfortable stay. Check-in was very smooth; the staff at the front desk verified our booking in just 2 minutes, so getting into the apartment was hassle-free. Down in the lobby, there are convenient stores where you can buy water, snacks, and small souvenirs. Just nearby, there is also a awesome food court right next to Tiger Northam Beach Coffee, where we enjoyed some excellent street food dinners. We were 6 people staying in the apartment, sleeping two per room, and it was spacious enough for all of us. The place was quiet, in a great location, and overall very relaxing. I would definitely return here again. Highly recommended!

    Reviewed September 04, 2025
  2. 9.6
    Exceptional
    hadibowo from Indonesia
    Couple
    1 Bedroom Suite
    Stayed 1 night in November 2025

    “Good for four.”

    It is very suitable for traveling in a group of 4 with the purpose of seeking treatment at Gleneagles Hospital. The room is spacious and fairly clean, with 2 queen beds and a sofa (the sofa has many stains, making it uncomfortable to sit on). There is a dining table and standard kitchen utensils. The downside is that there is a deposit of RM200 (which is quite a large deposit amount), and if you check in after 9:00 PM, you have to transfer the deposit, which may take several days for the refund. In the morning, the counter staff only opens at 9:00 AM, so if you want to check out before that, I don't know how the mechanism works and how the cash deposit refund will be handled. Therefore, my suggestion if you want to stay here is to pay attention to your flight schedule so that it aligns with their regulations.

    Reviewed November 15, 2025
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  3. 9.2
    Exceptional
    Dr.Sobia from Malaysia
    Solo traveler
    1 Bedroom Suite
    Stayed 1 night in October 2025

    “Great value for money esp for long stay”

    This place is very spacious and was quiet clean. Loads pf sunlight during the day.Unfortunately we stayed for just one night didnt get chance to use fridge microwave or washing machine. super fast check out. Air con and heating was great. bed was very comfy and clean. location just a few metres away from centre but very quiet. we were near a hospital didnt hear ambulances too ! its an old building and furniture was old too but didnt have any issues Ofcourse I would love to go again. perfect place to stay for longer visits.

    Reviewed October 05, 2025
  4. 8.4
    Excellent
    MUHAMMAD from Malaysia
    Family with young children
    1 Bedroom Suite
    Stayed 1 night in September 2025

    “Nice And Strategic Hotel”

    The staff were friendly, the location was good, and parking was available. The studio room itself was nice and comfortable. However, the deposit policy was quite inconvenient. A high deposit of RM200 was required. If you check in before 9 PM the next day, the RM200 is refunded in cash, but if you check in later, the refund process takes 7–14 days. In my opinion, this is too long, especially for travelers who may only bring just enough spending money for their trip. This policy could make it difficult for some guests, so it’s something to consider before booking.

    Reviewed September 07, 2025
  5. 10.0
    Exceptional
    PAULINE from Malaysia
    Family with young children
    Suite - Two Bedrooms
    Stayed 2 nights in January 2025

    “Ideal Family-Friendly Stay on Penang Island!”

    My family (5 adults and 3 kids) and I recently stayed at Mansion One Suites by Merlene during our visit to Penang, and it was a wonderful experience. From the start, the staff were warm and welcoming, making us feel at home. The suite was spacious, clean, and well-designed. The beds were comfortable, and the kitchenette was very convenient for our stay. The location was fantastic—close to George Town’s attractions, famous eateries, and local spots, making it an ideal base for exploring Penang. We also appreciated the complimentary parking. For our second car, the receptionist recommended using the Smart Penang app for street parking, with the RM6/day option allowing us to park anywhere on the island. Since it was a weekend, we only paid for Saturday as Sunday parking was free. Even though we arrived late, the receptionist waited for us to check in, which we really appreciated. The service from Merlene and her team was friendly and helpful throughout our stay. Mansion One Suites by Merlene is an excellent choice for anyone looking for a comfortable, convenient, and family-friendly place to stay in Penang. I highly recommend it and will definitely stay here again!

    Reviewed January 27, 2025
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