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Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Many guests have praised the view at this property
The food was amazing and the room with seaview is top notch.
- Airport transfer available at additional charge. To request, check the...
- Many guests have praised the breakfast at this property
However, we love the buffet breakfast & the swimming pool.
- To help our travelers make informed and safe travel decisions, Hygiene...
60 meters to Batu Ferringhi Beach
Beach
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
8 travelers have booked today.
Based on 9,023 verified reviews
8.9
8.8
8.7
8.6
8.4
8.3
Location rating score
There are 88 places in walking distance!
| Value for money | 8.3 |
| Distance to city center | 16 km |
| Location rating | 8.9 |
| Nearest airport | Penang International Airport (PEN) |
| Distance to airport | 20.2 km |
Based on 7653 reviews from verified travelers
The average travel time to get from Lone Pine, Penang, a Tribute Portfolio Resort to the airport is 45 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.
Lone Pine, Penang, a Tribute Portfolio Resort was built in 1948.
Lone Pine, Penang, a Tribute Portfolio Resort has a total of 4 floors.
Verified solo travelers that have stayed at this property have given Lone Pine, Penang, a Tribute Portfolio Resort an average rating of 8.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Verified business travelers that have stayed at this property have given Lone Pine, Penang, a Tribute Portfolio Resort an average rating of 8.3. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
Verified families with young children that have stayed at this property have given Lone Pine, Penang, a Tribute Portfolio Resort an average rating of 8.3. You can look up more complete customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.
The closest train, metro, or bus station is Penang Hill Railway Station, 8170.13 m away from Lone Pine, Penang, a Tribute Portfolio Resort.
Lone Pine, Penang, a Tribute Portfolio Resort’s local neighborhood is Batu Ferringhi which comprises of popular restaurants such as Andrew's Kampung, BoraBora @ Ferringhi, and Restaurant Ferringhi Garden.
Lone Pine, Penang, a Tribute Portfolio Resort is situated in the Batu Ferringhi neighborhood, which includes Batu Ferringhi Beach.

Experience Timeless Elegance at Lone Pine, Penang, a Tribute Portfolio Resort
Nestled just 16 kilometers from the vibrant city center of Penang, Lone Pine, Penang, a Tribute Portfolio Resort, offers a perfect blend of historic charm and modern luxury. Originally built in 1948, this iconic hotel has been thoughtfully renovated in 2019 to preserve its classic character while providing contemporary comforts. Whether you're arriving from the airport, a mere 45-minute journey away, or exploring the cultural riches of Penang, Lone Pine provides a tranquil retreat with easy access to the city's attractions.
Guests can enjoy flexible check-in times from 3:00 PM and check-out until 12:00 PM, ensuring a relaxed stay tailored to your schedule. The hotel warmly welcomes families, allowing children aged 1 to 11 to stay free of charge, making it an ideal destination for memorable family vacations. With its rich history and inviting atmosphere, Lone Pine promises an unforgettable experience for every guest seeking a harmonious blend of heritage and hospitality.
Unwind and Indulge in Lone Pine, Penang's Entertainment Facilities
At Lone Pine, Penang, a Tribute Portfolio Resort, guests are treated to a wide range of entertainment facilities that are sure to enhance their stay. Whether you're looking to unwind with a refreshing drink, soak in the tranquil garden surroundings, or mingle with other guests in the shared lounge/TV area, this resort has it all.
Step into the elegant bar and experience a sophisticated atmosphere where skilled mixologists craft delicious cocktails and serve a variety of beverages. Sip on your favorite drink while enjoying the stunning views of the resort's surroundings, creating the perfect setting for a memorable evening.
For those seeking a peaceful retreat, the resort's lush garden provides a serene oasis. Take a leisurely stroll amidst the vibrant flora, breathe in the fresh air, and let the tranquility wash over you. Whether you're looking to read a book, meditate, or simply enjoy the beauty of nature, the garden offers the perfect escape.
Additionally, the shared lounge/TV area is a great place to socialize and unwind. Engage in conversations with fellow travelers, catch up on your favorite shows, or simply relax on the comfortable seating while enjoying the company of others.
With its diverse range of entertainment facilities, Lone Pine, Penang, a Tribute Portfolio Resort ensures that every guest's stay is filled with relaxation, enjoyment, and unforgettable moments.
Unleash Your Inner Athlete at Lone Pine, Penang - A Haven for Sports Enthusiasts
Lone Pine, Penang, a Tribute Portfolio Resort, is a paradise for sports enthusiasts. With a plethora of top-notch sports facilities, this resort offers an unbeatable experience for those seeking an active and adventurous vacation.
Start your day with a refreshing dip in the resort's outdoor pool, surrounded by lush greenery and breathtaking views. Whether you prefer a leisurely swim or an invigorating workout, this pool is the perfect spot to relax and rejuvenate.
For fitness enthusiasts, Lone Pine offers not one, but two fitness centers. The free fitness center is open 24 hours, allowing you to maintain your exercise routine at any time of the day. Equipped with state-of-the-art equipment, you can enjoy a variety of workouts, from cardio to strength training.
If you're looking to explore the stunning natural surroundings of Penang, why not try horse riding? Lone Pine offers horse riding activities for all levels, allowing you to discover the beauty of the island on horseback. It's an exhilarating experience that will leave you with unforgettable memories.
For water sports enthusiasts, Lone Pine has got you covered. With watersports equipment rentals available, you can indulge in thrilling activities such as kayaking, paddleboarding, and jet skiing. Feel the adrenaline rush as you glide through the crystal-clear waters of the beach, enjoying the tropical breeze and stunning views.
Speaking of the beach, Lone Pine boasts a pristine stretch of sandy shoreline, perfect for lounging under the sun or enjoying a leisurely stroll. Whether you prefer to relax with a book or engage in a friendly game of beach volleyball, the beach at Lone Pine offers endless opportunities for fun and relaxation.
With its exceptional sports facilities, Lone Pine, Penang, a Tribute Portfolio Resort, is a haven for sports enthusiasts. Whether you're a fitness fanatic, water sports lover, or simply enjoy the great outdoors, this resort provides everything you need for an active and fulfilling vacation.
Convenience Facilities at Lone Pine, Penang, a Tribute Portfolio Resort
At Lone Pine, Penang, a Tribute Portfolio Resort, guests enjoy a range of thoughtful convenience facilities designed to make their stay seamless and comfortable. Room service is readily available, allowing guests to indulge in delicious meals and beverages from the comfort of their rooms at any time. For added security and peace of mind, the resort provides safety deposit boxes, ensuring your valuables are well protected during your stay.
The resort also features a dedicated concierge service, ready to assist with personalized recommendations, travel arrangements, and local insights to enhance your Penang experience. Daily housekeeping ensures that your accommodation remains pristine and inviting throughout your visit, allowing you to relax and unwind without a worry. These facilities collectively contribute to a hassle-free and enjoyable stay at Lone Pine, making it an ideal choice for both leisure and business travelers.
Convenient Transport Facilities at Lone Pine, Penang, a Tribute Portfolio Resort
At Lone Pine, Penang, a Tribute Portfolio Resort, we understand the importance of convenient transport options for our guests. Whether you are arriving at Penang International Airport or exploring the beautiful attractions of Penang, we have got you covered. Our resort offers airport transfer services, ensuring a hassle-free journey from the moment you land. Sit back and relax as our professional drivers whisk you away to the comfort of our resort.
To make the most of your stay in Penang, take advantage of our tour services. Our knowledgeable staff can help you plan and arrange exciting tours to explore the vibrant culture, rich history, and breathtaking landscapes of Penang. Discover the UNESCO World Heritage site of George Town, visit the famous Kek Lok Si Temple, or embark on a culinary adventure to sample Penang's renowned street food.
For guests who prefer to drive, we provide a car park onsite where you can conveniently park your vehicle. Our self-parking facilities are available free of charge, ensuring that you have a secure place to park during your stay. Additionally, if you need to travel around the city, our resort offers taxi services, making it easy for you to explore Penang at your own pace.
Luxurious Room Facilities at Lone Pine, Penang, a Tribute Portfolio Resort
Experience ultimate comfort and luxury at Lone Pine, Penang, a Tribute Portfolio Resort, with its exceptional room facilities. Each room is equipped with state-of-the-art amenities to ensure a memorable stay.
Step into your room and enjoy the refreshing coolness of the air conditioning, providing respite from the tropical heat. Wrap yourself in the soft bathrobes provided, adding a touch of indulgence to your stay. Stay updated with the latest news by browsing through the daily newspaper available in your room.
For entertainment, take advantage of the in-house movies, offering a wide selection of films for your viewing pleasure. Style your hair effortlessly with the hair dryer provided, saving you precious packing space. Quench your thirst with the well-stocked mini bar, offering a variety of beverages and snacks.
Indulge in the breathtaking views from your own private balcony or terrace, providing a tranquil space to unwind. Stay connected and entertained with the satellite/cable TV, offering a range of channels to suit your preferences.
At Lone Pine, Penang, a Tribute Portfolio Resort, every detail has been carefully considered to ensure your utmost comfort and satisfaction. Immerse yourself in luxury and create lasting memories in these well-appointed rooms.
Exquisite Dining Experiences at Lone Pine, Penang
At Lone Pine, Penang, a Tribute Portfolio Resort, guests are invited to indulge in a variety of delicious dining options designed to satisfy every palate. Start your day with a hearty breakfast buffet, featuring an array of local and international dishes crafted to energize your day of exploration. For a more relaxed dining experience, the resort offers a halal restaurant where you can enjoy flavorful, authentic Malaysian cuisine in a welcoming atmosphere.
For those who prefer the comfort of their own room, the resort provides convenient room service, allowing guests to savor their favorite meals in the privacy and comfort of their accommodation. Complementing these amenities is a cozy coffee shop, perfect for unwinding with a freshly brewed cup of coffee or tea, whether you’re catching up with friends or enjoying a quiet moment alone. Daily housekeeping ensures your stay remains comfortable and hassle-free, leaving you free to enjoy the exquisite flavors and relaxing ambiance that Lone Pine has to offer.
Luxurious Room Offerings at Lone Pine, Penang, a Tribute Portfolio Resort
Discover a range of exquisite room options at Lone Pine, Penang, a Tribute Portfolio Resort. Whether you prefer a spacious Deluxe Guest room with a king bed and a balcony offering breathtaking sea views, or a cozy Deluxe Guest room with twin beds and a balcony overlooking the lush surroundings, Lone Pine has the perfect accommodation for you. Indulge in the ultimate luxury with the Deluxe Suite, featuring a king bed, a private balcony with stunning sea views, and a spacious living area. For a truly grand experience, the Grand Deluxe Suite awaits, boasting a king bed, a private balcony with panoramic sea views, and two separate rooms for added privacy.
Booking your stay at Lone Pine, Penang through Agoda not only guarantees you the best prices but also ensures a hassle-free and convenient experience. With Agoda's user-friendly platform, you can easily browse through the various room options, compare prices, and make a reservation in just a few clicks. Additionally, Agoda offers exclusive deals and promotions, allowing you to enjoy even greater savings on your stay at Lone Pine. Don't miss out on the opportunity to experience the luxurious rooms and exceptional service at Lone Pine, Penang, by booking through Agoda today.
Discover the Vibrant Charm of Batu Ferringhi in Penang
Nestled along the picturesque coastline of Penang, Malaysia, Batu Ferringhi is a vibrant and enchanting destination that offers a perfect blend of natural beauty, cultural heritage, and modern attractions. This popular beach resort town is known for its pristine white sandy beaches, crystal-clear waters, and breathtaking sunsets, making it an ideal getaway for beach lovers and nature enthusiasts.
Batu Ferringhi is not just about sun and sand; it also boasts a bustling night market that comes alive with a myriad of stalls offering a wide range of goods, from local handicrafts and souvenirs to delectable street food. Indulge in a sensory feast as you explore the vibrant market, immersing yourself in the sights, sounds, and smells of Penang's vibrant street culture.
For those seeking adventure, Batu Ferringhi offers a plethora of water sports activities such as jet skiing, parasailing, and banana boat rides. Dive into the turquoise waters and discover the colorful marine life that thrives in the nearby coral reefs. If you prefer to stay on land, embark on a thrilling jungle trek through the nearby Penang National Park, where you can spot exotic wildlife and marvel at the lush tropical rainforest.
Whether you are looking for relaxation, exploration, or a taste of local culture, Batu Ferringhi has it all. Immerse yourself in the vibrant charm of this coastal paradise and create unforgettable memories in Penang, Malaysia.
Traveling to Lone Pine, Penang, a Tribute Portfolio Resort from the Nearest Airports
Lone Pine, Penang, a Tribute Portfolio Resort is a stunning beachfront property located in the vibrant town of Batu Ferringhi, Penang, Malaysia. If you're planning a trip to this tropical paradise, getting to the resort from the nearest airports is a breeze.
The closest airport to Lone Pine, Penang is Penang International Airport, which is approximately 30 kilometers away. Upon arrival, you have several convenient transportation options to reach the resort. One of the most popular choices is to take a taxi from the airport. Taxis are readily available outside the terminal and offer a comfortable and hassle-free journey to the resort. Another option is to book a private transfer in advance, allowing you to relax and enjoy the scenic drive to Lone Pine, Penang.
Alternatively, if you prefer public transportation, you can take a bus from the airport to Batu Ferringhi. The bus station is located just outside the airport terminal, and there are regular buses that operate throughout the day. The journey takes approximately one hour, but it offers a more budget-friendly option for travelers. Once you arrive in Batu Ferringhi, Lone Pine, Penang is just a short taxi ride away.
No matter which transportation option you choose, the journey from the airport to Lone Pine, Penang, a Tribute Portfolio Resort is a delightful introduction to the beauty and charm of Penang. So sit back, relax, and get ready to experience the ultimate beachfront retreat in this tropical paradise.
Discover the Natural Beauty and Exciting Attractions Near Lone Pine, Penang
Nestled along the pristine shores of Batu Ferringhi Beach, Lone Pine, Penang, a Tribute Portfolio Resort offers guests a truly idyllic retreat. With its prime location, guests can easily explore the numerous landmarks and attractions that surround the resort.
One of the most popular attractions near Lone Pine is the Batu Ferringhi Beach itself. Stretching for miles, this beautiful sandy beach is perfect for leisurely strolls, sunbathing, or enjoying water sports activities. The crystal-clear waters and gentle waves make it ideal for swimming and snorkeling.
Nature enthusiasts will be delighted by the Penang Tropical Spice Garden, located just a short distance from the resort. This lush botanical garden showcases a wide variety of tropical plants, herbs, and spices. Take a leisurely walk through the garden's well-manicured trails and immerse yourself in the fragrant scents and vibrant colors of the flora.
For families traveling with children, Adventure Zone is a must-visit attraction. Situated nearby, this indoor playground offers a range of exciting activities and games for kids of all ages. From slides and climbing walls to obstacle courses and ball pits, there's something to keep every child entertained.
Other nearby attractions include the TeddyVille Museum, where you can explore a fascinating collection of teddy bears, and the Chin Farm (Batu Ferringhi) Waterfall, a serene natural spot perfect for picnics and relaxation.
With such a diverse range of landmarks and attractions nearby, Lone Pine, Penang, offers the perfect blend of natural beauty and exciting activities for a memorable vacation.
A Gastronomic Delight at Lone Pine, Penang
Lone Pine, Penang, a Tribute Portfolio Resort, is surrounded by an array of exquisite dining options that will satisfy even the most discerning palates. Just a stone's throw away from the resort, you will find Restaurant Ferringhi Garden, offering a delightful fusion of local and international cuisines in a charming garden setting. For a taste of the Mediterranean, head to BoraBora @ Ferringhi, where you can indulge in delectable seafood and grilled dishes while enjoying breathtaking views of the ocean. If you're craving for some authentic Malaysian flavors, Andrew's Kampung is a must-visit, serving up traditional dishes bursting with aromatic spices. For a taste of the Middle East, Grand Lebanon Restaurant is the perfect choice, offering a wide selection of Lebanese delicacies. If you're in the mood for some local favorites, Kedai Makan Lidiana - Nasi Campur is a popular spot, serving up mouthwatering Nasi Campur, a traditional Malay mixed rice dish. For a laid-back dining experience, head to Shack, The, a beachfront restaurant where you can savor delicious burgers, pizzas, and refreshing cocktails. If you're in the mood for some Japanese cuisine, Tsunami Village is a hidden gem, known for its fresh sushi and sashimi. And for seafood lovers, Villa Seafood Restaurant is a must-visit, serving up an array of delectable seafood dishes. Finally, for a taste of Western cuisine, Knife and Fork Restaurant offers a diverse menu featuring international favorites. With such a wide range of dining options just a stone's throw away, Lone Pine, Penang ensures that every meal will be a gastronomic adventure.
Shop 'til you drop at Lone Pine, Penang
Lone Pine, Penang, a Tribute Portfolio Resort, is located in the vibrant area of Batu Ferringhi, surrounded by a plethora of shopping landmarks. Just a short stroll away, you'll find Eden Parade, a charming shopping complex offering a variety of boutiques and stores where you can indulge in some retail therapy. For art enthusiasts, Yahong Art Gallery is a must-visit, showcasing an impressive collection of contemporary and traditional artworks. If you're looking for unique handicrafts and souvenirs, Raz Kashmir Crafts is the place to go, where you can find intricately designed carpets, textiles, and jewelry. And of course, no visit to Batu Ferringhi is complete without exploring the famous Batu Ferringhi Night Market, where you can immerse yourself in the bustling atmosphere and browse through a wide range of local handicrafts, clothing, and delicious street food. With these fantastic shopping landmarks right at your doorstep, Lone Pine, Penang is the perfect destination for those seeking a memorable shopping experience.
Affordable Luxury: Lone Pine, Penang's Competitive Price
At Lone Pine, Penang, a Tribute Portfolio Resort, luxury doesn't come with a hefty price tag. With an average room price of just $130, this stunning resort offers an unbeatable value for travelers seeking a memorable stay in Penang, Malaysia.
Compared to the average price of a hotel room in Penang, which stands at $69, Lone Pine stands out as an affordable option without compromising on quality and comfort. Nestled amidst lush tropical gardens and overlooking the azure waters of the Andaman Sea, this resort provides a serene retreat for guests to unwind and indulge in a truly luxurious experience.
From the moment you step into Lone Pine, you'll be greeted by its charming colonial-style architecture, blending seamlessly with modern amenities and elegant interiors. Each room is meticulously designed to offer a tranquil oasis, featuring plush furnishings, contemporary decor, and private balconies or terraces with breathtaking views.
Whether you're looking to relax by the poolside, pamper yourself at the spa, or savor delectable cuisine at the resort's renowned restaurants, Lone Pine has it all. With its competitive pricing, Lone Pine, Penang, a Tribute Portfolio Resort, is the perfect choice for those seeking affordable luxury in the heart of Penang.
Exceptional Service and Beautiful Grounds
Lone Pine, Penang, a Tribute Portfolio Resort, has received rave reviews for its exceptional service and beautiful grounds. Guests have praised the friendly and helpful staff, who go above and beyond to ensure a memorable stay. The hotel's location is also highly regarded, with guests appreciating its proximity to attractions and the stunning views it offers. The resort's facilities, including the swimming pool, have received glowing reviews, with guests enjoying their time spent relaxing and unwinding. The rooms at Lone Pine are spacious and clean, providing a comfortable and inviting atmosphere for guests. Additionally, the breakfast served at the hotel has been described as amazing, with a wide variety of delicious options to choose from. Whether you are a couple looking for a romantic getaway or a family in search of a memorable vacation, Lone Pine, Penang, is highly recommended for its exceptional service, beautiful grounds, and great food.
A Haven of Comfort and Exceptional Staff Performance
Lone Pine, Penang, a Tribute Portfolio Resort, is a true gem that has garnered high praise from its satisfied guests. With an impressive overall rating of 8.4, it is evident that this resort offers an unforgettable experience. The resort's value and facilities have received commendable ratings of 8.2, ensuring that guests get the most out of their stay. From the moment you step foot in this luxurious retreat, you'll be captivated by its charm and warmth.
One of the standout features of Lone Pine, Penang is its exceptional staff performance, which has earned an impressive rating of 8.5. The dedicated and friendly team goes above and beyond to ensure that every guest's needs are met with utmost care and attention. Whether it's providing personalized recommendations for exploring the vibrant city of Penang or attending to any requests promptly, the staff at Lone Pine, Penang truly excel in creating a memorable stay for their guests.
In addition to the exceptional service, Lone Pine, Penang offers unparalleled comfort, as reflected in its remarkable rating of 8.8. The resort's luxurious accommodations are designed with modern elegance and thoughtful amenities, ensuring a restful and rejuvenating stay. With plush bedding, spacious rooms, and stunning views of the surrounding natural beauty, guests can unwind and indulge in pure relaxation in this tranquil haven.
Excellent8.4
Facilities
Excellent8.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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10 most recent verified ratings received by the property
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This hotel's staff received high praise for their friendly and accommodating service, according to impressed guests. The sea and sunset views were also a highlight, while the spacious, clean rooms boasted comfortable bedding for a good night's sleep. The beach was described as clean, easily accessible, and enjoyable. Overall, guests were impressed with the hotel's lovely location and tasteful decor.
Breakfast menu and variety can be improved. Overall, guests enjoyed stay and amenities.
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We a family of 5, stayed for 2 night, in 2x deluxe rooms. Location was excellent as its right smack in middle of batu feringhi near the Petronas junction, so close to the night market, and to other shops along the stretch, so getting food etc was only a short walk and a breeze. I'll go straight to good points: 1) large room sizes written as 55msq. 2) quiet hotel - no night bands, no loud music, no play ground or slides at swimming pool 3) staff don't make small talk 4) excellent Location 5) relatively small hotel so walking to parking wasn't far 6) breakfast at The Bungalow was spacious and not cramped 7) bath tubs / sink tubs on the balcony Not so good stuff: 1) first impressions could be better - from the parking to The Registry while bringing my bags and kids; 2 staff outside didn't acknowledge us (other hotels would assist to get our luggage, or direct us to the registration, maybe said staff was on their break though) 2) one table to register , another for the manager I suppose; gave off "headmistress" vibes coz "advising" the counter staff doing the registrations... I'd say do be tad careful with words .. she appeared too "bossy " on her staff.. you know maybe she can smile a bit at least, and hide any unhappiness a while 3) breakfast choice and taste was just okay, can't compete with surrounding hotels though - croissants not crispy or flaky but was too soft; karipap too not flaky - so felt like store bought or cooked in air fryer. Coffee machine touch screen not sensitive may need to have a check. No sugar restocked. Tables didn't have enough spoons or fork set. And the table next to mine with a foreign gentleman who I overheard just came for breakfast for his 3rd time.. got served more than then local uncle behind him whom seemed to askd for assistance.. 4) TV channels didn't have much choice; no in room movies at all 5) no connecting rooms; couldn't fit 5 in any of available rooms, couldn't get side by side rooms.. we got 2 rooms on same floor.. so 3 kids in one room, while wife and I in another , no biggie for us as eldest daughter supervised the other 2.. but for other families, it might be a challenge to stay together here Overall it was a good quiet stay; rooms were lovely, Location was excellent, restaurant lay out was okay, though food need to upgrade a bit , would appreciate some more tv channels and movies since not much other activities in the hotel, maybe could a games room, and maybe front staff could do with some smiles or be a bit more welcoming . For RM3K plus for 2 nights.. stay was quite good, especiallyif you just want to do nothing and rest.. but when comparing with other 4 star hotels in Batu Feringhi.. we'll probably go through the others again first then only come back here for a change
Dear Mr Zuhrirahimi, Thank you very much for your detailed and constructive feedback. We truly appreciate you taking the time to share both the highlights and areas where you feel we can improve. We’re glad to hear that you and your family enjoyed the spacious rooms, peaceful atmosphere, and our convenient location near the heart of Batu Ferringhi. It’s also great to know the layout of the hotel and breakfast venue added to your overall comfort. We sincerely apologize for the shortcomings you experienced, especially during your arrival and check-in process. Your comments regarding the first impression, staff demeanor, and breakfast quality are noted, and we will address these with the relevant teams to ensure a more welcoming and seamless experience moving forward. We also understand the challenges families may face with room arrangements, and your feedback regarding connecting rooms, in-room entertainment, and additional family-friendly amenities is valuable as we continue to enhan
This was my second time staying at Lone Pine, and it was even better than the first. From the moment I arrived, the service was warm and welcoming. I was pleasantly surprised with an upgrade to a beautiful sea view room with a bathtub – such a thoughtful touch that truly made my stay extra special. The room was clean, spacious, and very comfortable. I loved waking up to the view of the ocean – so peaceful and refreshing. The food was also consistently good, with a nice variety and great quality. What truly stood out was the kindness and attentiveness of the staff. They were friendly, helpful, and went out of their way to assist me. I accidentally left my sunshades in the lobby, and the staff quickly kept them safe for me until I returned to collect them. I also made a last-minute request for a birthday room decoration for my friend, and the team went above and beyond by preparing a lovely, complimentary setup with simple but thoughtful decorations and a cake – it made the celebration so memorable. Thank you to everyone at Lone Pine for making our stay so comfortable and enjoyable. I truly appreciate the excellent service and warm hospitality. I’ll definitely be returning again!
Dear Ms Alya, Thank you so much for your heartfelt review and for choosing Lone Pine Penang again for your stay. We're absolutely delighted to hear that your second visit was even more memorable than the first! It’s wonderful to know that you enjoyed the upgraded sea view room, the peaceful atmosphere, and the quality of our food. We're especially touched by your kind words about our team – they’ll be so pleased to hear that their attentiveness and care made such a positive impression, from keeping your sunshades safe to arranging the birthday surprise for your friend. Your appreciation truly means a lot to all of us. We're so glad we could help create such special memories during your stay, and we very much look forward to welcoming you back again soon! Brand Ambassador
We recently stayed at Lone Pine with our family and had a truly wonderful experience. From the moment we arrived, the hospitality was top-notch. The staff were warm and welcoming, and we felt well taken care of throughout our stay. Our kids, aged 4 and 1, especially loved it. The pool was a highlight—beautifully shaded by tall trees, which made swimming comfortable even during the heat of the day. The hotel’s peaceful atmosphere, surrounded by greenery, added to the relaxing vibe. Breakfast was also delicious with a good variety each morning. A special shoutout to Ms. Murali, the manager, who often came by to greet us personally. Our daughter adored her and kept asking, “Where is Aunty?”—a sweet sign of the connection made. Ms. Murali even shared a discount code for the nearby butterfly farm, which we really appreciated. We also received great service from Shaiful at the concierge, who was helpful with our bags and gave us great local tips on where to eat and what to do as a family. Khairul from the Bungalow always greeted us with a smile every morning during breakfast—such a small gesture, but it really stood out. Overall, this was a fantastic stay and we wouldn’t hesitate to return. It was our second trip in a row to Batu Ferringhi—last year we stayed at ParkRoyal, but honestly, Lone Pine has won us over with its charm, exclusivity, and cozy atmosphere. Highly recommended for families or anyone looking for a peaceful getaway!
Dear Happy and Satisfied Guest, Thank you so much for your kind and heartfelt message. We’re truly delighted to hear that you and your family had such an enjoyable and memorable stay with us at Lone Pine. It means a lot to us that your children, especially your daughter and son, had a wonderful time—hearing that they loved the experience is the greatest compliment we could receive. We’re so glad you appreciated the serene surroundings, the shaded pool area, and the peaceful greenery throughout the property. It’s also heartening to know you enjoyed the breakfast and that the butterfly farm visit added an extra touch of joy to your stay. Your kind words about our team truly mean the world to us. We will be sure to pass on your appreciation to our staff respectively. Recognition like this is what inspires our team to go above and beyond every day. Looking forward to welcoming you and your family for another lovely and memorable stay. Best Regards, Brand Ambassador
The Resort is Worn Down. There is no professional upkeep being a 5 * resort. The Bath tub outdoor is not clean. Even after I change room twice I had to clean the tub twice to use it. They upgrade my room after I remark that the room wasnt clean and on the tub area theres lizard poop on the side where if they clean it after use, they would wipe it off. The tub was slimy even when dry. They upgrade me to sea view room but the door wont close properly to the point it needs to be slammed shut and made an unbearable unpleasant noise each time. No hand towel. Resort staff seems to be hard of hearing or unable to be attentive to listen making me repeat several times. Like asking for bottled water. Pool bathroom was not clean for the ladies. And they only clean it after I made a remark at front desk of the hotel. Pool in the morning is filled with fallen tree debris. They could have clear the debris when they open the pool at 7am. The resort doesnt seem to lack staff. Perhaps staff is more laidback than the guests making it be more like the guest need to remind them of the small things that is their duty to maintain to make guest experience (my) experience wholesome. With all the small issues, it didnt feel like a 5* resort. The staff is willing to compensate and adhere to request. But whoever is managing the hotel is not doing good managing. Menu is mediocre and unappealing. Breakfast is better than the menu. Theres mold on the side of the sink. So thats gross. Cleanliness is 1 of 5. The outdoor furniture and even table looks like they dont get cleaned. I had to wipe the table again. I dont think the housekeeping is doing any elbow grease for the hotel rooms. As long as it looks clean. Until you sit down and see the marks left by previous guests. My experience could have been better if I wasnt too distracted with pointing out all the dishevelled situatiins around the hotel room and facility. Im going there to relax not to inform them of the inadequate standard a five star hotel should maintain. And lastly the balcony had no wall lights and had to call front desk to come fix, but they had issues to remove one of them and manage to only fix one side of the wall light over the tub. Since both of the lights was broken. See how I highlight all this small nuisance that could have just made me relax but got me distracted and more exhausted. Someone is not doing their work at the resort. And guest paid the price for a semi-bad trip. Food from kitchen is fine but Menu could use an update.
Dear Ms Meredith, Thank you for taking the time to share such a detailed account of your stay. We sincerely apologize for the many inconveniences and disappointments you experienced during your visit. The conditions you described—ranging from cleanliness issues in the room, outdoor bathtub, and pool facilities, to maintenance concerns such as faulty doors and broken balcony lights—are far below the standards we strive to uphold, especially as a 5-star resort. We are deeply concerned that even after room changes and upgrades, the cleanliness and upkeep still did not meet your expectations. The presence of debris, mold, lizard droppings, and slimy surfaces is unacceptable, and we regret that you had to address these issues personally. Your feedback clearly highlights gaps in our housekeeping and maintenance practices that require immediate attention and stronger supervision. We also apologize for the repeated communication difficulties and the need to remind our team of basic service
Airport transfer
60 meters to the beach
Air conditioning
Daily housekeeping
“A little different this time around ”
I have known the Lone Pine name since the 1980s, when it was a humble bed & breakfast. Today, under Marriott Bonvoy’s management, the hotel has transformed into a serene 5-star beachfront retreat. The spacious rooms, quieter low-density setting, and attentive staff — especially the F&B team led by Mr. Faqih — are what make me return year after year. During my most recent stay in August, however, my guests and I collectively and on separate occasions encountered two newly appointed Brand Ambassadors at breakfast and the outdoor bar. We were at first unclear of their roles because they reached out selectively to a particular demographic of guests offering bar bites and ignored the rest at the bar. At the resturant, they greeted guests as they arrive but did little to offer any other help or service unless you fitted that demographic. While the concept of having brand ambassadors is a good idea, our experience with them felt uneven, at times showing a noticeable difference in attentiveness compared to other guests. Thankfully, once this was raised, Mr. Faqih acted swiftly and professionally. The improvement we noticed overnight reassured me that management truly prioritises guest comfort and takes feedback seriously. Lone Pine may face occasional challenges, but its openness to feedback and commitment to continuous improvement are why I will continue to choose it whenever I return to Penang.