JW Marriott Hotel Macau

Name: JW Marriott Hotel Macau
Address: Galaxy Macau, Estrada da Ba a da Nossa Senhora da Esperan a, s/n, Cotai, Macau, 853, Macau SAR, China
Price range: room rates from per night (USD) - We Price Match!
Rating: 9

5 stars out of 5

Galaxy Macau, Estrada da Ba a da Nossa Senhora da Esperan a, s/n, Cotai, Macau, Macau SAR, China, 853

Highlights

- Very good location with easy access to shopping and restaurants; locat...

Walking distance from many famous hotels and tourists spots.

- Grand Resort Deck and hotel pools offer strong water-play options; poo...

The swimming pool area was so huge, yet tranquil.

- Access to Grand Resort Deck and nearby water-park attractions keeps ch...

It is a great place for a family with kids.

- Executive lounge provides drinks and food throughout the day, lounge s...

- Rooms and toilets remain clean and well maintained; rooms are describe...

The bed is very comfy and toilet is very clean too.

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

JW Marriott Macau at Galaxy Macau (Cotai) welcomes two guests with a dramatic sky lobby, grand atrium and executive lounge. Enjoy Iridium Spa, resort deck with lazy river & waterslide, fine dining, tea house, casino, shopping and entertainment. In Cotai’s resort corridor, this hotel places two travelers steps from mega casinos, top shows and Fortune Diamond shopping at Galaxy Macau, with the Cotai Strip and the Skycab to Wynn Palace just over 1 km away. Rooms include private balconies or terraces, in-room safes, refrigerators and sleek showers with premium toiletries; select rooms offer city or pool views. Enjoy in-room breakfast with fresh seasonal fruit, swim in the panoramic pool overlooking the resort, or relax in the hot spring bath for a restorative break between Macau sights. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Your dates are popular among travelersPopular destination! Properties in Macau are being booked every minute!

Location, facilities, staff of the hotel are perfect for me.
Bumi
South Korea
In particular, Inga helped my family with a lovely stay.
Yesome
South Korea
We are very grateful to the kind and helpful staff.
Kanako
Japan
Everything were great, and staffs at JW were extremely good!
Kathryn
Hong Kong SAR, China
I find no reasons not to choose JW Marriott Hotel next time.
Kit
中國香港

See map

9.1Exceptional

Location rating score

Exceptional location

Exceptional for walking

More details on walking

Parking

FREE

Walkable places

Casino at Galaxy Macau

240 m

The Broadway

360 m

Galaxy Macau Building

370 m

teamLab SuperNature Macao

440 m

UA Cinema Galaxy Macau

480 m

Popular landmarks

Macau Tower Convention & Entertainment Centre

4.2 km

Macao Museum

4.8 km

Grand Lisboa Casino

5.0 km

A-Ma Temple

5.1 km

St. Dominic's Church

5.1 km

Closest landmarks

The Apron

230 m

Kiang Wu Hospital Taipa Clinic

570 m

Iao Kei

590 m

Tin Hau Temple (Taipa)

640 m

Pek Tai Temple

650 m

Value for money	8.8
Location rating	9.1
Nearest airport	Macau International Airport (MFM) - Macau SAR, China
Distance to airport	2.5 km

Select your room

1/5

Premier Room King

45 m²/484 ft²

Max 2 adults

1 king bed

Recommended

Preferred by Couples

9.2

Exceptional

Room comfort

Pool view

1/5

Deluxe Room Double Double

45 m²/484 ft²

Max 2 adults

2 double beds

9.2

Exceptional

Room comfort

City view

1/5

Premier Room Double Double

45 m²/484 ft²

Max 2 adults

2 double beds

9.4

Exceptional

Room comfort

Pool view

1/4

Deluxe Room King

45 m²/484 ft²

Max 2 adults

1 king bed

9.3

Exceptional

Room comfort

City view

1/1

Executive Suite 1 King Bed Balcony Retreat Pool Suite Executive Lounge

96 m²/1033 ft²

Max 4 adults

1 king bed

Pool view

1/1

Executive King Room With Pool View

48 m²/517 ft²

Max 3 adults

1 king bed

Pool view

1/1

Executive Room 1 King Bed Pool View

45 m²/484 ft²

Max 4 adults

1 king bed

Pool view

1/1

Executive Room 2 Double Beds Pool View

45 m²/484 ft²

Max 4 adults

2 double beds

Fits groups

Pool view

1/1

Room 2 Double Beds Pool View

50 m²/538 ft²

Max 4 adults

2 double beds

Fits groups

Pool view

1/1

Executive Suite 1 King Bed

96 m²/1033 ft²

Max 4 adults

1 king bed

Pool view

Frequently asked questions

Yes, JW Marriott Hotel Macau provides airport transfer services.

Yes, the Galaxy Macau Building is located 0.37 km from JW Marriott Hotel Macau.

Yes, JW Marriott Hotel Macau is accessible via the Macau LRT, with the Cotai West Station located 0.31 km away.

JW Marriott Hotel Macau is 2.52 km from Macau International Airport.

The Historic Centre of Macau is 5.51 km from JW Marriott Hotel Macau.

Yes, JW Marriott Hotel Macau provides safety deposit boxes.

Guests staying at JW Marriott Hotel Macau have free access to the Grand Resort Deck water park.

Yes, JW Marriott Hotel Macau has 2 onsite restaurants.

Yes, JW Marriott Hotel Macau provides currency exchange services.

Parking is available both onsite and nearby at JW Marriott Hotel Macau.

Yes, JW Marriott Hotel Macau has an executive lounge.

Yes, JW Marriott Hotel Macau offers 24-hour room service.

Check-in at JW Marriott Hotel Macau is from 03:00 PM to 11:59 PM, and check-out is by 11:00 AM.

Yes, JW Marriott Hotel Macau provides a concierge service.

Yes, JW Marriott Hotel Macau offers both dry cleaning and laundromat services.

Yes, baby cots/cribs and extra beds are available upon request and subject to management confirmation and availability.

More about JW Marriott Hotel Macau

JW Marriott Hotel Macau

Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by JW Marriott Hotel Macau. Stay connected throughout your stay with free internet access provided. Your explorations of Macau can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at JW Marriott Hotel Macau.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas. Rooms at JW Marriott Hotel Macau are designed with the guest in mind. Some rooms have cable TV to keep guests entertained.
You may be assured to know that instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer and bathrobes provided in some of the guest bathrooms.

Dining and things to do

Wake up with no worries at JW Marriott Hotel Macau, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar and casino for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, JW Marriott Hotel Macau has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, salon, steam room, spa and sauna.
The many offerings at JW Marriott Hotel Macau ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at JW Marriott Hotel Macau gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You won't need to go far to experience fun water sports, with the convenience of water park provided.

Reasons to stay here

Travelers love this hotel, scoring it higher than 90% of all other accommodations in the city.

Show less

Amenities and facilities

Exceptional9.2

Facilities

Languages spoken

English
Chinese [Cantonese]
Chinese [Mandarin]

Accessibility

Facilities for disabled guests
On-site accessible restaurants / lounges
On-site accessible self parking
Wheelchair accessible

Internet access

Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas

Things to do, ways to relax

Casino
Computer station
Fitness center
Garden
Gym/fitness
Massage
Pool facilities
Pool with view
Private bath
Sauna
Spa
Spa/sauna
Steamroom
Swimming pool
Swimming pool [outdoor]
Water park
water slides

Cleanliness and safety

Body thermometer
Breakfast in room
Cashless payment service
Daily disinfection in all rooms
Daily disinfection in common areas
Doctor/nurse on call
First aid kit
Free face masks
Guest rooms seal after sanitization
Hand sanitizer
Hot water linen and laundry washing
Hygiene certification
Individually-wrapped food options
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Sanitized kitchen and tableware items
Staff trained in safety protocol
Sterilizing equipment

Dining, drinking, and snacking

A la carte in restaurant
Alcohol
Asian breakfast
Asian cuisine in restaurant
Bar
Breakfast [buffet]
Breakfast [continental]
Breakfast service
Coffee/tea in restaurant
Coffee shop
Desserts in restaurant
Fruits/snacks
International cuisine in restaurant
Kitchen
Poolside bar
Restaurant breakfast
Restaurant dinner
Restaurant lunch
Restaurants
Room service [24-hour]
Salad in restaurant
Soup in restaurant
Western breakfast
Western cuisine in restaurant

Swimming & soaking

Hot spring bath

Services and conveniences

Air conditioning in public area
Audio-visual equipment for special events
Beam projector
Cash withdrawal
Concierge
Currency exchange
Daily housekeeping
Doorman
Dry cleaning
Elevator
Heating in public area
Indoor venue for special events
Invoice provided
Ironing service
Laundry service
Luggage storage
Meeting/banquet facilities
Meetings
Meeting stationery
On-site event hosting
Outdoor venue for special events
Postal service
Projector/LED display
Salon
Seminars
Smoking area
Wi-Fi for special events

For the kids

Babysitting service
Family/child friendly
Kids club
Kids facilities
Kids shampoo
Kids toothbrush
Playground
Step stool
Swimming pool [kids]

Access

CCTV in common areas
CCTV outside property
Check-in/out [express]
Check-in [24-hour]
Fire extinguisher
Front desk [24-hour]
Hotel chain
Non-smoking rooms
Pets allowed unavailable
Room decorations
Safety/security feature
Security [24-hour]
Smoke alarms
Soundproof rooms

Getting around

Car park [free of charge]
Car park [nearby]
Car park [on-site]
Car power charging station
Shuttle service
Taxi service

Available in all rooms

Air conditioning
Alarm clock
Bathrobes
Closet
Complimentary tea
Free bottled water unavailable
Hair dryer
In-room safe box
Mini bar
Private bathroom
Satellite/cable channels
Scale
Separate shower/bathtub
Slippers

Food and dining

Breakfast options

American
Asian
Continental
Buffet

Location

Galaxy Macau, Estrada da Ba a da Nossa Senhora da Esperan a, s/n, Cotai, Macau, Macau SAR, China, 853

Exceptional9.1

Location

Airports

Macau International Airport (MFM) - Macau SAR, China
2.5 km 11 min drive
Zhuhai Jinwan Airport (ZUH) - China
24.2 km

Public transportation

Macau LRT Cotai West Station
310 m 10 min walk
Macau LRT Pai Kok Station
490 m

Hospital or clinic

Kiang Wu Hospital Taipa Clinic
570 m

Convenience store

7 Eleven
410 m

Cash withdrawal

ATM on-site

What's nearby

Popular landmarks

Macau Tower Convention & Entertainment Centre
4.2 km
Macao Museum
4.8 km
Grand Lisboa Casino
5.0 km
A-Ma Temple
5.1 km
St. Dominic's Church
5.1 km
Senado Square
5.5 km
Historic Centre of Macau
5.5 km
Monte Forte (Fortaleza do Monte)
5.8 km
Ruins of St. Paul's
5.9 km

Nearby landmarks

The Apron
230 m
Casino at Galaxy Macau
240 m
Macau LRT Cotai West Station
310 m
The Broadway
360 m
Galaxy Macau Building
370 m
teamLab SuperNature Macao
440 m
UA Cinema Galaxy Macau
480 m
Galaxy Grand Resort Deck
480 m
Macau LRT Pai Kok Station
490 m
Casino Grand Waldo
490 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others

Extra bed is subject to availability.
An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
The room rates are based on single or double occupancy. Charges apply to additional guests.
Bookings with breakfast include breakfast for 2 persons only. Additional guests are subject to an additional charge
Exclusive free access to Grand Resort Deck (valued at MOP888) – boasting the world’s largest Skytop Wave Pool – which is included in your stay, from the day of check-in to the day of check-out. Passes to access the Grand Resort Deck are provided based on the number of paying guests per room. Grand Resort Deck opening hours are subject to weather conditions, seasonal closure, safety reasons and operational requirements. No compensation or refunds will be provided for closures resulting from these circumstances. For the latest information and operational updates, please visit hotel official website for details.
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 15:00
Check-out until: 11:00
Check-in until: 23:59

Getting around

Travel time to airport (minutes): 10

Extras

Breakfast charge (unless included in room price): 339 MOP

The property

Year property opened: 2015
Number of rooms : 1015
Number of restaurants: 1
Number of bars/lounges: 2

Property announcements

The registered guest must be 18 years of age or above to check in.
The maximum number of registered persons in any room at JW Marriott at Galaxy Macau is 3 adults (with extra supplement charge) or 2 adults and 2 children aged 12 or below.
The third occupying guest (13 years old or above) or any request for an extra bed is subject to a surcharge of MOP/HKD500 per person per night at JW Marriott at Galaxy Macau; and surcharges are subject to 10% service charge and 5% tourism tax.
Any type of extra bed or child's cot/crib is upon request and subject to availability upon confirmation by the hotel.
Room rates cover single or double occupancy. Additional guests exceeding the original booking will incur an extra charge at check-in.
Bookings with breakfast include breakfast for 2 persons only. Additional guests are subject to an additional charge.
Exclusive free access to Grand Resort Deck (valued at MOP888) – boasting the world’s largest Skytop Wave Pool – which is included in your stay, from the day of check-in to the day of check-out. Passes to access the Grand Resort Deck are provided based on the number of paying guests per room.
Grand Resort Deck opening hours are subject to weather conditions, seasonal closure, safety reasons and operational requirements. No compensation or refunds will be provided for closures resulting from these circumstances. For the latest information and operational updates, please visit hotel official website for details.
Hotel guests enjoy complimentary 2-hour admission to Galaxy Kidz Edutainment Center and JW Kids Club by presenting valid identification documents. This benefit is limited to a maximum of 2 adults and 2 children per registered room, per day. Please note that the operating hours, capacity limits, and availability are subject to change without prior notice.
When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of JW Marriott Hotel Macau from real guests

Provided by verified guests of

9.0

Excellent

From 3,510 reviews

Cleanliness score 9.3 out of 10 and is a high score in Macau
Facilities score 9.2 out of 10 and is a high score in Macau
Location score 9.1 out of 10 and is a high score in Macau
Room comfort and quality score 8.7 out of 10
Service score 9.1 out of 10 and is a high score in Macau
Value for money score 8.8 out of 10 and is a high score in Macau

Review summary

The hotel's friendly and attentive staff provide excellent service, going out of their way to make guests feel special. The rooms are spacious and comfortable, with clean facilities and super-clean bathrooms. Situated in a great location, guests can easily access famous landmarks, casinos, and malls. A beautiful pool is available for guests to enjoy. The breakfast is good with plenty of choices and a nice ambiance. Guests found it to be a great value for money stay.

Great service at hotel, some check-in wait due to staff shortage. Overall, guests had a great experience.

Guest Type

Room Type

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Show reviews that mention

Service

Mentioned in 39 reviews

sentiment-positive-indicator

97% Positive

sentiment-negative-indicator

2% Unfavourable

Cleanliness

Mentioned in 14 reviews

sentiment-positive-indicator

85% Positive

sentiment-negative-indicator

14% Unfavourable

Room comfort

Mentioned in 14 reviews

sentiment-positive-indicator

85% Positive

sentiment-negative-indicator

14% Unfavourable

Breakfast

Mentioned in 11 reviews

sentiment-positive-indicator

81% Positive

sentiment-negative-indicator

18% Unfavourable

Kids facilities

Mentioned in 9 reviews

sentiment-positive-indicator

100% Positive

Pool

Mentioned in 9 reviews

sentiment-positive-indicator

100% Positive

Check in

Mentioned in 8 reviews

sentiment-positive-indicator

75% Positive

sentiment-negative-indicator

25% Unfavourable

Location

Mentioned in 8 reviews

sentiment-positive-indicator

100% Positive

Property facilities

Mentioned in 8 reviews

sentiment-positive-indicator

75% Positive

sentiment-negative-indicator

25% Unfavourable

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10.0Exceptional
SANG from South Korea
Family with young children
Deluxe King with City View
Stayed 2 nights in November 2024
“It is a very excellent hotel.”
Before arriving at the hotel, I received prompt replies regarding requests such as extra beds. During check-in, a person named Lydia was very kind, and I had mentioned in advance that it was our wedding anniversary, so she prepared a cake and various other things, which was touching. (I would like to thank Lydia once again through this review.) The facilities were good, and we could also use the Grand Resort Deck, which had good accessibility. The breakfast was not at an excellent level, but it had Korean food among other options, so it was fine. However, perhaps due to the age of the building, the soundproofing was poor, and I was surprised by how clearly I could hear sounds from the adjacent room. Other than that, the interior facilities of the room were clean, spacious, and nice. Oh, and I took the shuttle bus from the ferry terminal and got off at Crystal Lobby, but I wasn't sure if it was the right stop, so I was asking the driver on the bus. However, I encountered a rather chubby parking attendant with short hair outside the bus, and his attitude was very poor. He waved at me and arrogantly said "come on" several times, urging me to get off quickly. It seems like thorough training is needed. (He must be a Galaxy Hotel employee, but I should have confirmed his name, which I didn't do...) Other than that, I was satisfied and had a comfortable stay.
Reviewed November 05, 2024
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10.0Exceptional
YOUNGJOON from South Korea
Family with young children
Premier Room King
Stayed 1 night in May 2026
“A happy time when everyone was satisfied!”
This was my third visit to JW Macau. Since I had good memories from the previous two visits, I came this time with a group of 10 family members for a group trip. We booked a total of 4 rooms, and everyone was very satisfied and had a happy time. Especially, what made this visit the best was the kindness and warm consideration of the staff member "Sylvie"~ I commend her~ I am very grateful and will probably visit again^^
Reviewed May 27, 2026
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10.0Exceptional
YOUNGJOON from South Korea
Family with young children
Deluxe Room Double Double
Stayed 1 night in May 2026
“A happy time that everyone was satisfied with!”
This was my third visit to JW in Macau. Since I had good memories from the previous two times, I came this time with a group of 10 family members for a group trip. We reserved a total of 4 rooms, and everyone was very satisfied and had a happy time. Particularly, what made this visit the best was the kindness and warm consideration of the staff member "Sylvie"~ I praise her~ I am very grateful and will likely visit again^^
Reviewed May 27, 2026
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10.0Exceptional
CHUN from Hong Kong SAR, China
Couple
Deluxe Room King
Stayed 1 night in November 2023
“Value for money”
Staying at JW exceeded my expectations! From the moment I arrived, the front desk staff displayed a high level of professionalism, making me feel very welcome. The room's design is modern and comfortable, with top-notch cleanliness; the bedding is extremely comfortable, allowing me to enjoy high-quality sleep every night. The hotel's facilities are great, with the swimming pool and gym well-maintained, enabling me to stay active while relaxing. Additionally, the breakfast options provided by the hotel restaurant are abundant and very delicious, making for a wonderful start to the day. Overall, this stay has left me very satisfied, and I have no hesitation in giving it a 5-star rating. I highly recommend it to friends looking for high-quality accommodation!
Reviewed October 31, 2024
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10.0Exceptional
YOUNGJOON from South Korea
Couple
Premier King with Resort View
Stayed 1 night in May 2026
“A happy time that everyone was satisfied with!”
This is my third visit to JW in Macau. Since I had great memories from the previous two visits, I came here this time on a group trip with 10 family members. We booked a total of 4 rooms, and everyone was very satisfied and had a happy time. What made this visit especially good was the kindness and warm consideration of the staff member "Sylvie"~ I'm praising her~ I'm very grateful and I think I will visit again^^
Reviewed May 27, 2026
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