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Located in the heart of Sydney, the ibis Sydney Darling Harbour is an ideal choice for two travelers seeking vibrant experiences and comfort. Nestled near Darling Harbour, guests can enjoy breathtaking views, easy access to iconic attractions like SEA LIFE Sydney and the ICC, and vibrant nightlife. The hotel offers a lively bar, gourmet restaurant, and curated tours, making both relaxation and discovery effortless. Rooms feature serene city or harbor views, air conditioning, complimentary Wi-Fi, and in-room safes. Just a short stroll to the Queen Victoria Building and Darling Harbour, shopping, dining, and entertainment options are at your doorstep. [Some content may be Generative AI assisted. Inaccuracies may occur.]
150 meters to public transportation
Check-in [24-hour]
Great Breakfast
Great View
Inside city center
Free Wi-Fi
Car park
Front desk [24-hour]
Restaurant
Bar
Luggage storage
Balcony/Terrace
Breakfast
3 travelers have booked today.
Based on 1,478 verified reviews
8.9
7.9
7.8
7.3
7.2
7.2
Location rating score
Value for money | 7.3 |
Location rating | 8.9 |
Nearest airport | Sydney Airport (SYD) |
Distance to airport | 8.0 km |
What dining options are available at ibis Sydney Darling Harbour?
Start off your day with ibis Sydney Darling Harbour's accessible cuisine and dining options which includes a variety of options such as International cuisine, Vegetarian restaurant,and Buffet in restaurant for you to choose from.
Does ibis Sydney Darling Harbour have bars on-site?
Delight in your holiday the ideal way with a beverage in your hand at ibis Sydney Darling Harbour's bar available right in front of your doorstep for whenever you need a sip or two.
Is car parking available at ibis Sydney Darling Harbour?
ibis Sydney Darling Harbour has car park onsite with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What interesting attractions are near by ibis Sydney Darling Harbour that are in walking distance?
While staying at ibis Sydney Darling Harbour, start off your holiday break by discovering the closest points of interest that are within close proximity to the property which include Harbourside Shopping Centre, Australian National Maritime Museum, and Sydney by Sail Tour.
What bars are in close proximty of ibis Sydney Darling Harbour?
While lounging at ibis Sydney Darling Harbour, take pleasure in your evening or night out at Cargo Bar, El Loco at Slip Inn, and P.J.O'Brien's to make the most out of your nightlife.
What are the property's policies for children's bedding at ibis Sydney Darling Harbour?
ibis Sydney Darling Harbour's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
At what time of the year is ibis Sydney Darling Harbour most popular?
ibis Sydney Darling Harbour's most popular month where verified guests travelers have stayed the most is in March.
What was the average room rate for ibis Sydney Darling Harbour been in the past month?
The typical room rate for ibis Sydney Darling Harbour in the past month is 194.74 AUD, compared to city's average of 212.13 AUD.
What do visitors love most about ibis Sydney Darling Harbour?
Verified guests that stayed at ibis Sydney Darling Harbour have given this property a rating of 8.946 for its exceptional location as the major highlight for their stay.
What is the average rating that verified Families with young children have given to ibis Sydney Darling Harbour?
Verified families with young children that have stayed at this property have given ibis Sydney Darling Harbour an average rating of 7.7. You can look up more comprehensive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
Can special events be hosted at ibis Sydney Darling Harbour?
Services for audio-visual equipment are on hand to ensure your event go smoothly.
Experience Comfort and Convenience at ibis Sydney Darling Harbour
Welcome to ibis Sydney Darling Harbour, a 3.5-star hotel located in the heart of Sydney, Australia. With its prime location and modern amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers.
Upon arrival, guests can check-in from 02:00 PM and start their Sydney adventure. The hotel boasts 256 well-appointed rooms, ensuring plenty of accommodation options for every guest. Whether you're traveling alone or with a group, you'll find a room that suits your needs, from cozy single rooms to spacious family rooms.
At ibis Sydney Darling Harbour, your comfort is our top priority. After a day of exploring the vibrant city, retreat to your room and unwind in the cozy ambiance. Each room is thoughtfully designed with modern furnishings and amenities, including a flat-screen TV, air conditioning, and a comfortable bed for a restful night's sleep.
Families with children will appreciate the hotel's child policy. Children between the ages of 3 to 11 can stay free of charge, making it an ideal choice for a family getaway. Create lasting memories together as you explore the iconic attractions of Sydney, from the Sydney Opera House to the stunning beaches.
When it's time to check-out, guests have until 11:00 AM to bid farewell to this remarkable hotel. Whether you're here for a short stay or an extended vacation, ibis Sydney Darling Harbour offers a seamless experience with its attentive staff, convenient location, and comfortable rooms. Book your stay today and discover the best of Sydney from the comfort of this charming hotel.
Unwind and Socialize at the Vibrant Bar
At ibis Sydney Darling Harbour, guests can enjoy a vibrant and lively bar that offers a perfect setting to unwind and socialize. The hotel's bar is a popular spot for both locals and tourists, with its trendy and modern design creating a welcoming atmosphere. Whether you're looking to relax after a long day of exploring the city or simply want to enjoy a refreshing drink, the bar at ibis Sydney Darling Harbour is the ideal place to be.
The bar offers an extensive menu of alcoholic and non-alcoholic beverages, including a wide selection of wines, beers, and cocktails. Sit back and sip on your favorite drink while enjoying the lively ambiance and friendly service. The bar also features a range of delicious bar snacks and light bites, perfect for those looking for a quick bite to eat. With its central location and vibrant atmosphere, the bar at ibis Sydney Darling Harbour is the perfect place to start your evening or wind down after a busy day.
Stay Fit and Active at ibis Sydney Darling Harbour
At ibis Sydney Darling Harbour, we understand the importance of staying fit and active, even while on vacation. That's why we offer a range of top-notch sports facilities to ensure our guests have everything they need for a healthy and invigorating stay.
Our fitness center is equipped with state-of-the-art exercise machines and equipment, perfect for those who want to maintain their workout routine. Whether you prefer cardio exercises or strength training, our fitness center has it all. Best of all, it's free for all guests, so you can break a sweat without breaking the bank.
If you prefer to exercise outdoors, our hotel boasts a stunning outdoor pool where you can take a refreshing dip or swim a few laps. Surrounded by lush greenery and offering breathtaking views of Darling Harbour, our pool provides the perfect setting for a relaxing workout or a leisurely afternoon under the sun.
For those who like to stay active around the clock, we have a 24-hour fitness center that allows you to work out at any time that suits you. Whether you're an early bird or a night owl, our fitness center is always open and ready to accommodate your exercise needs.
At ibis Sydney Darling Harbour, we believe that staying fit and active should be a priority, even when you're away from home. With our range of sports facilities, you can maintain your fitness routine, enjoy a refreshing swim, or work out at any time that suits you. Book your stay with us and experience a truly invigorating and rejuvenating stay in the heart of Sydney.
Convenience at Your Fingertips: Unwind and Relax at ibis Sydney Darling Harbour
At ibis Sydney Darling Harbour, convenience is our top priority. With a range of exceptional facilities and services, we ensure that your stay is as comfortable and hassle-free as possible.
Whether you're craving a late-night snack or a delicious meal, our 24-hour room service is at your disposal. Indulge in a delectable feast from the comfort of your room, any time of the day. Additionally, our laundry service ensures that your clothes are fresh and clean throughout your stay, allowing you to focus on enjoying your time in Sydney.
For added convenience, our hotel offers safety deposit boxes to keep your valuables secure, while our knowledgeable concierge is always ready to assist you with any inquiries or recommendations you may need. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to easily plan your itinerary or stay in touch with loved ones.
To cater to the needs of all guests, we provide a designated smoking area for those who wish to indulge. Our express check-in/check-out service and luggage storage ensure a seamless arrival and departure experience. With daily housekeeping, you can rest assured that your room will always be clean and comfortable.
Choose ibis Sydney Darling Harbour for a convenient and stress-free stay in the heart of Sydney.
Convenient Transport Facilities at ibis Sydney Darling Harbour
At ibis Sydney Darling Harbour, guests can enjoy a range of convenient transport facilities that make exploring the vibrant city of Sydney a breeze. The hotel offers a variety of services to cater to different travel needs. For those looking to explore the city's top attractions, the hotel provides ticket services to help guests plan their itinerary and make the most of their stay. Additionally, guests can take advantage of the onsite car park, allowing them to conveniently park their vehicles and explore the city at their own pace.
For those without their own transportation, ibis Sydney Darling Harbour offers a car hire service, providing guests with the freedom to explore Sydney and its surrounding areas. Alternatively, guests can easily hail a taxi from the hotel's location, ensuring hassle-free transportation to their desired destinations. It's worth noting that self-parking is available at the hotel, although car park charges may apply. With these transport facilities in place, guests can easily navigate Sydney and make the most of their stay at ibis Sydney Darling Harbour.
Modern and Convenient Room Facilities at ibis Sydney Darling Harbour
At ibis Sydney Darling Harbour, guests can expect a comfortable and convenient stay with a range of modern room facilities. Each room is equipped with air conditioning, ensuring a pleasant temperature throughout your stay. Whether you're looking to unwind after a long day of exploring or simply relax, the inhouse movies provided in the room will keep you entertained.
For those who like to maintain their personal style, a hair dryer is available in each room, making it easy to style your hair before heading out. Stay entertained and connected with the television that comes with satellite/cable TV channels, allowing you to catch up on your favorite shows or stay updated with the latest news.
To quench your thirst or enjoy a midnight snack, a mini bar and refrigerator are provided in every room. You can store your own beverages or take advantage of the selection available. Additionally, toiletries are provided, ensuring that you have all the essentials for a comfortable stay. With these modern and convenient room facilities, ibis Sydney Darling Harbour offers a delightful accommodation experience for all guests.
Indulge in a Culinary Delight at ibis Sydney Darling Harbour
At ibis Sydney Darling Harbour, guests are treated to a plethora of dining options that cater to every palate and preference. Start your day with a hearty breakfast at the breakfast buffet, where you can choose from a wide selection of continental delights. For those seeking a taste of local flavors, the halal restaurant offers an array of authentic dishes that are sure to satisfy your cravings.
Throughout the day, guests can enjoy the convenience of 24-hour room service, ensuring that delicious meals are just a phone call away. Whether you're in the mood for a quick bite or a leisurely meal, the coffee shop provides a cozy setting to relax and indulge in a cup of freshly brewed coffee.
To complete your dining experience, make sure to visit the on-site restaurant, where you can savor delectable dishes prepared by skilled chefs. With daily housekeeping ensuring a clean and inviting atmosphere, you can dine in comfort and style at ibis Sydney Darling Harbour.
Comfort and Convenience at ibis Sydney Darling Harbour
Experience comfort and convenience at ibis Sydney Darling Harbour with a range of room offerings to suit every traveler's needs. Choose from the Standard Room with 2 Single Beds, perfect for friends or colleagues traveling together, or the Standard Room with Queen Bed, ideal for couples or solo travelers seeking a cozy retreat. For those looking for a little extra space, the Superior Room with 1 Double Bed and 1 Single Bed City Skyline View offers stunning views of the cityscape, while the Superior Room with 2 Single Beds Darling Harbour View provides a picturesque view of Darling Harbour. Travelers seeking a more intimate setting can opt for the Superior Room with Queen Bed Darling Harbour View, offering a tranquil escape with breathtaking harbor views.
When booking these rooms on Agoda, you can rest assured knowing that you are getting the best prices available. Agoda offers competitive rates, ensuring that you receive the most value for your money. Additionally, the booking process on Agoda is quick and hassle-free, allowing you to secure your room in just a few clicks. Experience the ease and convenience of booking with Agoda, and make your stay at ibis Sydney Darling Harbour a memorable one.
Discover the Vibrant Darling Harbour in Sydney
Nestled on the shores of Sydney Harbour, Darling Harbour is a vibrant and bustling precinct that offers a myriad of attractions and activities. This iconic waterfront destination is a must-visit for both locals and tourists alike, thanks to its stunning views, diverse dining options, and exciting entertainment venues.
One of the highlights of Darling Harbour is its picturesque waterfront promenade. Take a leisurely stroll along the harbor and soak in the breathtaking views of the city skyline, Sydney Harbour Bridge, and the iconic Sydney Opera House. Immerse yourself in the lively atmosphere as street performers entertain passersby, and vibrant market stalls offer unique souvenirs and local crafts.
For those seeking cultural experiences, Darling Harbour is home to several world-class attractions. Explore the fascinating underwater world at SEA LIFE Sydney Aquarium, get up close and personal with Australian wildlife at WILD LIFE Sydney Zoo, or delve into the history of maritime exploration at the Australian National Maritime Museum. The area also hosts regular events and festivals, including fireworks displays, live music performances, and outdoor movie screenings, ensuring there is always something exciting happening at Darling Harbour.
When it comes to dining, Darling Harbour has an impressive array of restaurants, cafes, and bars to suit every taste and budget. From waterfront fine dining establishments offering exquisite seafood and international cuisines to casual eateries serving up delicious street food, there is something to satisfy every palate. After a satisfying meal, head to one of the trendy bars or rooftop lounges to enjoy a refreshing cocktail while taking in the stunning views of the harbor.
With its vibrant atmosphere, stunning views, and diverse range of attractions, Darling Harbour is the perfect destination for visitors looking to experience the best of Sydney. Whether you're seeking entertainment, cultural experiences, or simply a place to relax and unwind, Darling Harbour has it all.
Convenient Transportation Options from Sydney Airports to ibis Sydney Darling Harbour
When it comes to reaching ibis Sydney Darling Harbour from Sydney's airports, travelers have several convenient transportation options to choose from.
For those arriving at Sydney Airport (SYD), the most straightforward and hassle-free option is to take a taxi or book a ride-sharing service. The journey from the airport to ibis Sydney Darling Harbour takes approximately 20 minutes, depending on traffic conditions. Taxis and ride-sharing services are readily available outside the airport terminals, ensuring a smooth and comfortable transfer to your destination.
Alternatively, budget-conscious travelers can opt for the Airport Link train service. From Sydney Airport, take the T8 Airport Line train to Central Station, which is just a short walk away from ibis Sydney Darling Harbour. The train journey takes around 15 minutes, and trains operate frequently throughout the day. This option is not only cost-effective but also allows you to experience the city's efficient public transportation system.
Whether you prefer the convenience of a taxi or the budget-friendly option of the train, getting to ibis Sydney Darling Harbour from Sydney's airports is a breeze. With its prime location in Darling Harbour, this hotel offers a comfortable and stylish accommodation choice for both business and leisure travelers.
Discover the Vibrant Surroundings of ibis Sydney Darling Harbour
Situated in the heart of Sydney, ibis Sydney Darling Harbour offers easy access to a plethora of exciting landmarks and attractions. Just steps away from the hotel, you'll find the iconic Darling Harbour, a bustling waterfront precinct known for its vibrant atmosphere and stunning views. Take a leisurely stroll along the promenade, dine at one of the many waterfront restaurants, or simply relax and soak in the lively ambiance.
For those seeking an underwater adventure, Sea Life Sydney Aquarium is a must-visit attraction. Immerse yourself in a world of marine wonders as you explore the various exhibits featuring sharks, stingrays, colorful fish, and even penguins. Don't miss the opportunity to walk through the impressive underwater tunnel and get up close with these incredible creatures.
If you're looking for a tranquil escape, the Chinese Garden of Friendship is just a short distance from the hotel. Step into a serene oasis inspired by traditional Chinese gardens, complete with beautiful pavilions, tranquil waterfalls, and lush greenery. Take a peaceful stroll along the winding pathways, admire the intricate architecture, and enjoy a moment of tranquility in the heart of the city.
For wildlife enthusiasts, WILD LIFE Sydney Zoo is a must-visit. Get up close and personal with Australia's unique wildlife, including kangaroos, koalas, and crocodiles. Learn about the country's diverse ecosystems and conservation efforts through interactive exhibits and informative presentations.
Art and history lovers will appreciate the proximity of the Powerhouse Museum. Explore the vast collection of science, technology, design, and decorative arts, and be captivated by the fascinating exhibitions and interactive displays.
For a touch of celebrity glamour, Madame Tussauds Sydney is just a stone's throw away. Rub shoulders with your favorite celebrities and sports stars as you pose for photos and get up close with incredibly lifelike wax figures.
The Star Sydney, a premier entertainment destination, is also nearby. Try your luck at the casino, catch a world-class performance at the Sydney Lyric Theatre, or indulge in a gourmet dining experience at one of the many acclaimed restaurants.
Nature lovers will appreciate the proximity of Pirrama Park, a picturesque waterfront park offering stunning views of the harbor. Take a leisurely walk, have a picnic, or simply relax and enjoy the tranquil surroundings.
Finally, if you're in need of dental care, National Dental Care is conveniently located nearby, ensuring you have access to quality healthcare during your stay.
With its unbeatable location and proximity to these exciting landmarks and attractions, ibis Sydney Darling Harbour is the perfect base for exploring all that Sydney has to offer.
Convenient Public Transport Stations Near ibis Sydney Darling Harbour
Located in the heart of Sydney, ibis Sydney Darling Harbour offers easy access to a range of public transport stations, ensuring that guests can explore the city with utmost convenience. Just a short walk away from the hotel, guests will find Pyrmont Bay, John Street Square, The Star, Convention, and Exhibition Centre stations.
Pyrmont Bay station, located just a stone's throw away from the hotel, is a major transport hub that provides access to various train lines and bus services. From here, guests can easily travel to popular destinations such as Circular Quay, Bondi Beach, and Sydney Airport.
John Street Square station is another nearby option, offering access to light rail services that connect to various parts of Sydney. This station is a great choice for those looking to explore the vibrant neighborhoods of Pyrmont and Glebe.
For those looking to try their luck at The Star casino or attend a show at the ICC Sydney Convention Centre, The Star and Convention stations are conveniently located within walking distance of the hotel. These stations provide direct access to these popular attractions, making it easy for guests to enjoy a night out or attend events.
With the Exhibition Centre station also nearby, guests staying at ibis Sydney Darling Harbour have easy access to major exhibitions, trade shows, and conferences held at the ICC Sydney Exhibition Centre. This station is also well-connected to other parts of the city, allowing guests to explore Sydney's many attractions.
Whether guests are here for business or leisure, ibis Sydney Darling Harbour's proximity to these public transport stations ensures a seamless and hassle-free travel experience, making it the perfect base for exploring all that Sydney has to offer.
Diverse Dining Experiences at ibis Sydney Darling Harbour
When it comes to dining options, ibis Sydney Darling Harbour is surrounded by an array of restaurants that cater to every palate. Just a short stroll away, you'll find The Little Snail Restaurant, a charming French eatery known for its delectable escargot and traditional French cuisine. For those craving a taste of Asian flavors, Butchers Buffet Chinatown is a must-visit, offering an extensive selection of Chinese dishes in a vibrant setting. Meat lovers will be delighted by the Brazilian-style barbecue at Braza Churrascaria, while those seeking a contemporary Japanese dining experience can indulge in the exquisite creations at Sokyo. For a sophisticated steakhouse experience, The Meat & Wine Co Barangaroo is the perfect choice, serving up premium cuts of meat and an extensive wine list. Cargo Bar offers a relaxed atmosphere and a diverse menu, making it a great spot for a casual meal or drinks with friends. Gumshara is a must-visit for ramen enthusiasts, with its rich and flavorful broth that will warm you up on a chilly day. Home Thai is a hidden gem that serves up authentic and aromatic Thai dishes, while BLACK Bar & Grill offers a refined dining experience with its modern Australian cuisine and panoramic views of Darling Harbour. Finally, satisfy your sweet tooth at Chocolateria San Churro, where you can indulge in delicious Spanish-style churros and decadent chocolate treats. With such a diverse range of dining options just moments away, ibis Sydney Darling Harbour is the perfect base for food lovers looking to explore the culinary delights of Sydney.
Shop 'til you drop at ibis Sydney Darling Harbour's surrounding shopping landmarks
Located in the heart of Sydney, ibis Sydney Darling Harbour is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short stroll away, you'll find the Good Living Growers' Market, where you can immerse yourself in a vibrant atmosphere filled with fresh produce, gourmet delights, and unique artisanal products. If you're in the mood for some retail therapy, head over to the Harbourside Shopping Centre, a sprawling complex boasting a wide range of international and local brands. And for wine enthusiasts, the Ultimo Wine Centre is a must-visit destination, offering an extensive selection of fine wines from Australia and around the world. With these fantastic shopping landmarks right at your doorstep, ibis Sydney Darling Harbour is the perfect base for a memorable shopping getaway in Sydney.
Affordable Luxury at ibis Sydney Darling Harbour
Looking for a budget-friendly yet stylish accommodation in the heart of Sydney? Look no further than ibis Sydney Darling Harbour. With an average price of $180 per room, this hotel offers exceptional value for money, especially when compared to the average price of a hotel room in Sydney, which is $163.
At ibis Sydney Darling Harbour, you don't have to compromise on comfort or location. The hotel boasts modern and well-appointed rooms, featuring contemporary designs and all the amenities you need for a comfortable stay. Whether you're visiting Sydney for business or leisure, ibis Sydney Darling Harbour provides a perfect base to explore the city's vibrant attractions and iconic landmarks.
Don't miss the chance to experience affordable luxury at ibis Sydney Darling Harbour. Book your stay now and enjoy the best of Sydney without breaking the bank!
Amazing Staff and Perfect Location
ibis Sydney Darling Harbour has received rave reviews from its customers, with many highlighting the exceptional service provided by the friendly and helpful staff. Guests have praised the staff for making their stay stress-free and enjoyable, and have highly recommended the hotel to others. The hotel's location is also a standout feature, with guests describing it as excellent and perfect. They have appreciated the convenience of being in close proximity to Darling Harbour and other attractions in Sydney. In addition to the top-notch service and location, guests have also commended the cleanliness of the rooms, which offer nice views. The facilities provided by the hotel are also noted as being good and safe. With such positive feedback, it's no wonder that many guests express their intention to stay at ibis Sydney Darling Harbour again in the future.
A Memorable Stay at ibis Sydney Darling Harbour
Discover the perfect blend of comfort, convenience, and exceptional service at ibis Sydney Darling Harbour. With an overall rating of 7.7, this hotel has consistently received positive customer reviews, making it a top choice for travelers visiting Sydney, Australia.
One of the standout features of this hotel is its unbeatable location, earning a remarkable rating of 8.9. Situated in the heart of Darling Harbour, guests can easily explore the city's iconic attractions, including the Sydney Opera House and the Harbour Bridge, which are just a short walk away. Whether you're in town for business or leisure, the hotel's prime location ensures that you are never far from the action.
Another aspect that guests rave about is the exceptional staff performance, with a rating of 7.8. The friendly and attentive team at ibis Sydney Darling Harbour goes above and beyond to ensure that every guest's needs are met. From the warm welcome at check-in to the efficient service throughout your stay, the staff's dedication to providing a memorable experience shines through. Whether you need assistance with recommendations for local dining or arranging transportation, the knowledgeable staff is always ready to assist, making you feel right at home.
Very good7.2
Facilities
Excellent8.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Provided by verified guests of
Very good
Lovely comfy bed. Great for location near ICC for work. Bathroom and fridge could most def do with a little love but overall was clean room. Hotel front desk evening staff are AMAZING. So friendly and helpful! Breakfast was nice range of options. Would be a better solution for hash browns as they were soft due to steam and pancake machine kept needing to be ‘topped up’ but I put this down to the pancakes being DELICIOUS Overall. Great hotel, amazing location and perfect for being away
Dear Sharna, Thank you for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay with us and found our hotel to be great, and in a convenient location. Your compliments about our staff and breakfast options are truly appreciated, and we will certainly take note of your suggestions to ensure we continue to improve our services. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, Saz Bhatia Hotel Manager ibis Sydney Darling Harbour
The main reason for staying here was the affordable price and location. The hotel is easy to locate and it is easy to get to the tram station and bus stop from the hotel by walking. Another good thing is that the room is spacious, enabling me to comfortably put my belongings, and there was enough space for me to place and open my luggage. Anyway, I made two bookings by mistake, and had to cancel the first one. The first booking I made was for a room with harbour view. I tried to request for a room with harbour view in the second booking but was told that I needed to pay extra, which of course I was reluctant to. Would have been nice if they had given me a room with harbour view.
Dear Teo, Thank you for sharing your feedback. We’re glad to hear you found our location convenient and the room spacious for your needs. Your input is valuable to us, and we’ll work with our team to ensure a more seamless experience for our guests in the future. We hope to welcome you back and provide a better experience on your next visit. Sincerely, Kyong Pang Hotel Manager Ibis Sydney Darling Harbour
Unfortunately, my experience was disappointing due to several issues related to check-in, housekeeping, and customer service. I arrived at the hotel at 11:00 AM and requested an early check-in, as I had just completed a long flight. The staff informed me that check-in was strictly from 3:00 PM, which was disappointing, especially since my Agoda booking confirmation had stated a check-in time of 2:00 PM. When I pointed this out, I was still denied early check-in. Meanwhile, my friends staying at the Novotel next door were allowed to check in at 11:00 AM, making the inconsistency even more frustrating. Upon returning at 2:00 PM, I was again told that my room might not be ready yet. This made it seem as though I had arrived early, which was not the case. A simple explanation, such as acknowledging a high occupancy the previous night, would have been appreciated. Every other hotel I have stayed at at least starts the check-in process, allowing guests to simply collect their keys later. However, the staff at Ibis refused to do this, adding to the inconvenience. During check-in, I was informed that housekeeping would only clean my room upon request. However, on Friday, my room was serviced without my request. More concerning was that I found a sketch of Gollum from The Lord of the Rings on the hotel notepad, placed between my PNC coin collection. The words “My Precious” were written above the drawing. This was unsettling and unprofessional, especially as I had not expected anyone to enter my room. On Sunday morning, I asked for a late checkout until 12:00 PM but was told this was not possible. When I went to check out at 11:30 AM, there were three parties ahead of me. To my surprise, all three were being checked in early. This was particularly frustrating, as I had been denied an early check-in earlier in the week. If early check-ins were allowed on a busy Sunday morning, I fail to understand why they were refused on a quieter Wednesday. Overall, my stay at Ibis was disappointing. The inconsistent policies, lack of flexibility, and unprofessional housekeeping incident left a negative impression. Based on this experience, I will not be staying at this hotel again.
Dear Andrew, Thank you for taking the time to provide such detailed feedback regarding your recent stay with us. I am deeply sorry to hear that your experience was not up to the standard we aim to provide, and I truly appreciate you bringing these concerns to our attention. First and foremost, I apologise for the inconsistencies regarding your early check-in request and the confusion over check-in times. I understand how frustrating it must have been to encounter conflicting information, especially after a long flight. We will review our check-in policies and ensure that all staff are aligned in providing clear, consistent information moving forward. I also regret that you were not offered a partial check-in or a more transparent explanation of our room availability, and I will address this with the team to improve communication with our guests. The issue you raised regarding housekeeping is also concerning, and I’m sincerely sorry for the unprofessional experience you encountered w
The location is in Darling Harbour, which is convenient and close to the city center. I used a twin bed by myself. The room was spacious and clean, allowing for a comfortable stay. The drawbacks are that the shower is fixed and inconvenient, there is no bathtub, and the price is relatively high for this class of hotel, even during the Christmas season. However, overall, it is a hotel with high convenience and comfort.
Dear Tomoko, Thank you for your feedback regarding your recent stay at ibis Darling Harbour. We’re sorry to hear about the inconvenience during your stay with us, your comments will be reviewed as we strive to enhance our guest experience. We hope to welcome you back and provide a more comfortable stay in the future. Sincerely, Kyong Pang Hotel Manager ibis Sydney Darling Harbour
150 meters to public transportation
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
“Wonderful stay.”
A good Hotel in a great location.Prices can fluctuate depending on day booked.Great breakfast at an affordable price, and it can be further reduced when booked with accomodation.Nice decent bar with happy hour special.Shops and eateries in and around Hotel.No Gym or swimming pool but patrons can use both facility next door in Novotel as Hotel is affiliated with Ibis.Room i had was small but had all the basic amenities.Dont expect to get any water bottles or bedroom slippers.Blind in bedroom has definitely got to be replaced, looks out of place.More can be done to the room in terms of painting.Its great, that they are replacing bathroom items for eco friendly presentation.Bedding is excellent.It looks like a simple bedding but the sleep comfort is great.