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Lobby, Surabaya Jemursari in Surabaya
Standard 1 Double bed - Guestroom, Surabaya Jemursari in Surabaya
Lobby, Surabaya Jemursari in Surabaya
Lobby, Surabaya Jemursari in Surabaya
Swimming pool [outdoor], Surabaya Jemursari in Surabaya
Swimming pool, Surabaya Jemursari in Surabaya
Buffet, Surabaya Jemursari in Surabaya

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8.7

Excellent

1,011 reviews

1,011 reviews

Housekeeping33
Breakfast13
Food & Dining5
See map
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Surabaya's Zoo
2.9 km
Surabaya Town Square
3.4 km
Bungkul Park
3.4 km
Masjid Nasional Al Akbar Surabaya
3.7 km
Monkasel (Submarine Monument)
5.5 km
Closest landmarks
Klinik Mata Surabaya
30 m
Surabaya Eye Clinic
50 m
Klinik Kencana Medika
120 m
Klinik Utama El Shafi
240 m
RSIA Kendangsari
400 m

Surabaya Jemursari

Jl Jemursari Raya 110 112, Rungkut, Surabaya, Indonesia, 60237 - See map

Get the added peace of mind that comes with Indonesia Care, when you book a stay here. Conveniently situated in the Rungkut part of Surabaya, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.9
Distance to city center7 km
Location rating8.7
Nearest airportJuanda International Airport (SUB)
Distance to airport7.9 km

Rooms available at Surabaya Jemursari

Excellent
Room comfort & quality

8.4

Standard 1 Double bed
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard 2 Single beds
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room with 1 kingsize bed
...
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Surabaya Jemursari provide shuttle service for getting around?

For your ease of travel around the city, Surabaya Jemursari offers None right where you need it making it easy for you to get to places effortlessly.

Does Surabaya Jemursari offer dry cleaning services?

Yes! Surabaya Jemursari features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

Is car parking available at Surabaya Jemursari?

Surabaya Jemursari has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What public parks are within range of Surabaya Jemursari?

While residing at Surabaya Jemursari, enjoy your morning or evening wander at nearby park which include Taman Pelangi, Taman Mayangkara, and Taman Lumumba.

When was Surabaya Jemursari built?

Surabaya Jemursari was built in 2015.

How many rooms does Surabaya Jemursari have?

Surabaya Jemursari has a total of 132 rooms.

How long do visitors generally stay at Surabaya Jemursari?

Verified past guests that have stayed at Surabaya Jemursari had an average nightly stay of 1 night at this property.

At what time of the year is Surabaya Jemursari most popular?

Surabaya Jemursari's most popular month where verified tourists have stayed the most is in November.

What is the typical rating that verified Solo travelers' have given to Surabaya Jemursari?

Verified solo travelers that have stayed at this property have given Surabaya Jemursari an average rating of 8.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to Surabaya Jemursari?

Verified families with young children that have stayed at this property have given Surabaya Jemursari an average rating of 8.9. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Can special events be hosted at Surabaya Jemursari?

Services for audio-visual equipment are offered to make sure your event go smoothly.

What people love about Surabaya Jemursari

  • 8.8

    Excellent
    Cleanliness

    "Fast check-in, the rooms are clean."

    Petra

    |

    January 24, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Room cleanliness, staff performance, hotel facilities include parking, pool, restaurants and check in process was great."

    LAODE

    |

    December 29, 2022

  • 9.6

    Exceptional
    Location

    "Near office Restaurant, bakery, cafe within walking distance."

    Nanyang

    |

    March 13, 2023

Property ranking|Compared to 1,018 Surabaya properties
See all rankings
Room comfort score
8.5/10
Couples review score
9.1/10
Cleanliness score
9/10
Service score
8.9/10
Better than
99
%
of Surabaya properties
Better than
94
%
of Surabaya properties
Better than
92
%
of Surabaya properties
Better than
90
%
of Surabaya properties
Overall rating:

8.7

Excellent
1,011 reviews
Cleanliness
9.0
Facilities
8.6
Location
8.7
Read all reviews >
What travelers say they love:
Lokasi ok, layanan the best, harga terjangkau
Ritawati from Indonesia
Family with older children
More about Surabaya Jemursari

More about Surabaya Jemursari

Conveniently located in Surabaya, ibis Styles Surabaya Jemursari is a great base from which to explore this vibrant city. Situated only 7 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

First-rate hotel services and facilities that define the Accor Hotels experience await you at the ibis Styles Surabaya Jemursari. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace.

The hotel features 132 beautifully appointed guest rooms, many of which include television LCD/plasma screen, towels, internet access – wireless, internet access – wireless (complimentary), non smoking rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, outdoor pool. Whatever your reason for visiting Surabaya, the ibis Styles Surabaya Jemursari is the perfect venue for an exhilarating and exciting break away.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

24 mentions

Breakfast

22 mentions

Swimming Pool

5 mentions

Food & Dining

4 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Playground
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Buffet

Location

Jl Jemursari Raya 110 112, Rungkut, Surabaya, Indonesia, 60237
Excellent
Location

8.7

Airports
  • Juanda International Airport (SUB)
    7.9 km
  • Abdul Rachman Saleh Airport (MLG)
    68.5 km
Public transportation
  • Margorejo
    1.4 km
  • Jemursari
    1.7 km
Hospital or clinic
  • Klinik Mata Surabaya
    30 m
Shopping
  • Tunjungan Plaza
    6.5 km
Convenience store
  • Alfamart
    2.6 km
Cash withdrawal
  • ATM
    690 m

What's nearby

Popular landmarks
  • Surabaya's Zoo
    2.9 km
  • Surabaya Town Square
    3.4 km
  • Bungkul Park
    3.4 km
  • Masjid Nasional Al Akbar Surabaya
    3.7 km
  • Monkasel (Submarine Monument)
    5.5 km
  • Tunjungan Plaza
    6.5 km
  • Pakuwon Food Festival
    8.2 km
  • Suramadu National Bridge
    8.2 km
  • Tugu Pahlawan
    8.4 km
  • Sampoerna Museum
    10.2 km
Nearby landmarks
  • Klinik Mata Surabaya
    30 m
  • Surabaya Eye Clinic
    50 m
  • Klinik Kencana Medika
    120 m
  • Klinik Utama El Shafi
    240 m
  • RSIA Kendangsari
    400 m
  • Super Indo Jemur Sari
    490 m
  • Rs Islam Jemursari
    580 m
  • Rumah Batik Jawa Timur
    730 m
  • Puskesmas Jemursari
    740 m
  • Klinik Pratama Muslimat NU 1
    770 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-15 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 16 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until12:00
Getting around
  • Airport transfer fee100000 IDR
  • Distance from city center7 km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)95000 IDR
The property
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 132
  • Year property opened2015

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Surabaya Jemursari from real guests

Provided by verified guests of Agoda
8.7
Cleanliness9.0
Facilities8.6
Location8.7
Room comfort and quality8.4
Service8.9
Value for money8.9
High score for Surabaya
Rating
9+ Exceptional (191)
8-9 Excellent (53)
7-8 Very Good (92)
6-7 Good (18)
<6 Below Expectation (33)
Time of the year
Mar - May (86)
Jun - Aug (103)
Sep - Nov (94)
Dec - Feb (104)

Show reviews that mention 

Showing 387 verified guest comments
12345
9.6
Exceptional
LAODE from Indonesia
Family with young children
Standard 2 Single beds
Stayed 3 nights in December 2022

Wonderful Dejavu”

It was my second time to stay in Surabaya with Ibis Jemursari. We spent 3 days with lot of good experiences since Ibis Jemursari keeping their excellent performance to serve us as their guests. Room cleanliness, staff performance, hotel facilities include parking, pool, restaurants and check in process was great. We managed to explore more hotel surroundings. We realized that hotel location also very good, it is close to nice F&B outlet/restaurants such Roti In, Ayam Tulang Lunak Malioboro, Penyetan, Fusia Raja Nasi Timbel, Wardhani Resto. Thanks Ibis. We look forward to stay with Ibis again very soon.

Reviewed December 29, 2022

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Dear LAODE, We very much appreciate your rating regarding your stay experience at ibis Styles Surabaya Jemursari. It is our pleasure to received a positive feedback. Thank you again for sharing your experience and looking forward to welcome you back in near future. Kind regards Kencana Herdianto Hotel Manager

Responded January 16, 2023
Surabaya Jemursari
9.6
Exceptional
Dharma from Indonesia
Couple
Standard 1 Double bed
Stayed 1 night in November 2022

Always gorgeous! ”

The one and only Ibis Style that gives a pair of "guling" and extra pillow. Always clean and comfy room, the bed is very good, the complimentary is complete, TV channel is much, the pool water didn't hurt my eyes. And the important thing is the breakfast is amazingly variety, so many stall and cotton candy is eye catching. And beer is available, cheers up 🍺

Reviewed December 01, 2022

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Dear Dharma, Terima kasih atas rating Anda mengenai kunjungan Anda di ibis Styles Surabaya Jemursari. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan memuaskan. Hormat kami, Kencana Herdianto Hotel Manager

Responded December 01, 2022
Surabaya Jemursari
10.0
Exceptional
Budi from Indonesia
Solo traveler
Standard 1 Double bed
Stayed 1 night in February 2023

Everything Good in this Hotel”

Good services, location, food variety and everything....

Reviewed February 07, 2023

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Dear Budi, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Hotel Manager

Responded February 13, 2023
Surabaya Jemursari
10.0
Exceptional
Handi from Indonesia
Couple
Standard 1 Double bed
Stayed 2 nights in August 2022

The best budget hotel”

We spent 2 nights in this hotel and it's awesome. The best staff, the best service, and the best facilities.

Reviewed September 13, 2022

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Dear Handi, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Responded September 14, 2022
Surabaya Jemursari
10.0
Exceptional
Ritawati from Indonesia
Family with teens
Standard 1 Double bed
Stayed 1 night in November 2022

Tamu tetap”

Selalu pilihan pertama disini, the best semua, layanan, kamar, bf, harga, the best top

Reviewed November 27, 2022

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Dear Ritawati, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Responded November 27, 2022
Surabaya Jemursari
10.0
Exceptional
Christopher from Indonesia
Business traveler
Standard 1 Double bed
Stayed 1 night in November 2022

Good hotel , value for money”

Good hotel and value for money, for family, pleasure even for business trip.

Reviewed November 21, 2022

See room deals

Christopher Yang Terhormat, Terima kasih atas rating Anda mengenai kunjungan Anda di ibis Styles Surabaya Jemursari. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan memuaskan. Hormat kami, Kencana Herdianto Hotel Manager

Responded November 22, 2022
Surabaya Jemursari
10.0
Exceptional
Azhar from Indonesia
Group
Standard 1 Double bed
Stayed 1 night in July 2022

Valuable hotel”

This is an absolute excellent hotel ever. Thanks hotel crew for gaving my dad a surprise cake in the middle of the night especially mba Oca that make it happen the suprises

Reviewed July 11, 2022

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Dear Azhar, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Responded July 27, 2022
Surabaya Jemursari
9.2
Exceptional
LAODE from Indonesia
Family with young children
Standard 1 Double bed
Stayed 1 night in July 2022

Four nights with Ibis Jemursari”

We booked a room for 4 nights and we had a very pleasant stay with Ibis. Early check in process was supported very well with excellent staff. Room was clean and the housekeeping staff did their job very good during our time with Ibis. Breakfast was nice, food's variety and their taste was excellent. Although the parking lots was limited, the valet service staff perform their duty above our expectations. Hotel location is very good. Rungkut and tambak sumur gate toll (to Malang, Sidoarjo and other place to eastern of Java) only 30 minutes (normal traffic) from the hotel. We look forward to stay again with Ibis Jemursari

Reviewed July 09, 2022

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Dear Laode, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Responded July 27, 2022
Surabaya Jemursari
10.0
Exceptional
Izzatun from Indonesia
Couple
Standard 1 Double bed
Stayed 1 night in August 2022

good place to take a break”

the location is good. room and facility are exceptional

Reviewed October 15, 2022

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Dear Izzatun, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Responded October 23, 2022
Surabaya Jemursari
10.0
Exceptional
fransisca from Indonesia
Family with young children
Standard 1 Double bed
Stayed 1 night in December 2019

value for money”

Modern hotel with cheap price and good interior design. The hotel looks very chrismassy when we stay there😀😃👍 the room also has sufficient space, not too small and not too big. swimming pool in the rooftop also good. with idr400k, you will get breakfast. love to stay and definetely will comeback! thank you🙏

Reviewed December 31, 2019

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Dear Fransisca, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments about modern hotel with cheap price and good interior design. And hotel looks good also our swimming pool in the rooftop also good. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Responded November 15, 2021
Surabaya Jemursari
10.0
Exceptional
Merdyanti from Indonesia
Solo traveler
Standard 1 Double bed
Stayed 1 night in March 2022

Good value for money”

It was good for a short trip. It's kinda dark outside the room, but it's ok, I'm happy with the room. Will come back again.

Reviewed March 18, 2022

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Dear Mrs. Merdyanti, We very much appreciate your rating regarding your stay at the Ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your rating comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Responded April 06, 2022
Surabaya Jemursari
10.0
Exceptional
Ritawati from Indonesia
Family with teens
Standard 1 Double bed
Stayed 1 night in August 2022

Pilihan pertama”

Lokasi ok, layanan the best, harga terjangkau

Reviewed November 27, 2022

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Dear Ritawati, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Responded November 27, 2022
Surabaya Jemursari
10.0
Exceptional
Herry from Indonesia
Couple
Standard 1 Double bed
Stayed 1 night in November 2022

good choice”

good choice for this hotel

Reviewed December 26, 2022

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Dear Herry, We very much appreciate your rating regarding your stay experience at ibis Styles Surabaya Jemursari. It is our pleasure to received a positive feedback. Thank you again for sharing your experience and looking forward to welcome you back in near future. Kind regards Kencana Herdianto Hotel Manager

Responded January 16, 2023
Surabaya Jemursari
10.0
Exceptional
kikok from Indonesia
Family with young children
Standard 1 Double bed
Stayed 1 night in December 2022

Clean and nice food”

Clean, nice food

Reviewed December 27, 2022

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Dear Kikok We very much appreciate your rating regarding your stay experience at ibis Styles Surabaya Jemursari. It is our pleasure to received a positive feedback. Thank you again for sharing your experience and looking forward to welcome you back in near future. Kind regards Kencana Herdianto Hotel Manager

Responded January 16, 2023
Surabaya Jemursari
10.0
Exceptional
Ritawati from Indonesia
Family with teens
Standard 1 Double bed
Stayed 1 night in November 2022

The best”

Lokasi ok, pelayanan ramah, bersih

Reviewed November 02, 2022

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Ibu Ritawati Yang Terhormat, Terima kasih atas rating Anda mengenai kunjungan Anda di ibis Styles Surabaya Jemursari. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan memuaskan. Hormat kami, Kencana Herdianto Hotel Manager

Responded November 14, 2022
Surabaya Jemursari
10.0
Exceptional
Ritawati from Indonesia
Family with teens
Standard 1 Double bed
Stayed 1 night in November 2022

The best”

Lokasi ok, pelayanan ramah, bersih

Reviewed November 02, 2022

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Ibu Ritawati Yang Terhormat, Terima kasih atas rating Anda mengenai kunjungan Anda di ibis Styles Surabaya Jemursari. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan memuaskan. Hormat kami, Kencana Herdianto Hotel Manager

Responded November 14, 2022
Surabaya Jemursari
9.6
Exceptional
Jeremiah from Indonesia
Business traveler
Standard Double Room
Stayed 1 night in December 2022

1 Night Visit”

Recommended. Very nice place to spend a night and the staffs are nice.

Reviewed December 05, 2022

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Dear Jeremiah,, We very much appreciate your rating regarding your stay experience at ibis Styles Surabaya Jemursari. It is our pleasure to received a positive feedback. Thank you again for sharing your experience and looking forward to welcome you back in near future. Kind regards Kencana Herdianto Hotel Manager

Responded December 12, 2022
Surabaya Jemursari
10.0
Exceptional
Farid from Indonesia
Couple
Standard 1 Double bed
Stayed 1 night in May 2022

Recomend”

Hotelnya bersih, properti kamar oke semua, pelayanan baik ramah, check in / out cepat

Reviewed June 10, 2022

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Farid yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Styles Surabaya Jemursari. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ricky Coen Arifin General Manager

Responded June 14, 2022
Surabaya Jemursari
8.8
Excellent
Petra from Hong Kong SAR, China
Family with young children
Standard 1 Double bed
Stayed 2 nights in December 2022

Excellent”

Fast check-in, the rooms are clean. Some are connecting rooms (we booked 8 rooms). The breakfast menu has many varieties. During our stay, they only gave us one card each room because they said they ran out of cards, which caused us a little inconvenience.

Reviewed January 25, 2023

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Dear Petra, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Hotel Manager

Responded January 30, 2023
Surabaya Jemursari
10.0
Exceptional
azwardy from Indonesia
Solo traveler
Standard 2 Single beds
Stayed 1 night in July 2022

Nice hotel”

Overall nive hotel in the midst of jemursari

Reviewed July 18, 2022

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Dear Azwardy, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Responded July 27, 2022
Surabaya Jemursari
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