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Exterior view, Hotel Royal Kuala Lumpur in Kuala Lumpur
Deluxe  - Guestroom, Hotel Royal Kuala Lumpur in Kuala Lumpur
a hotel room with a bed and a television, Hotel Royal Kuala Lumpur in Kuala Lumpur
Lobby, Hotel Royal Kuala Lumpur in Kuala Lumpur
Lobby, Hotel Royal Kuala Lumpur in Kuala Lumpur
Swimming pool, Hotel Royal Kuala Lumpur in Kuala Lumpur
Swimming pool, Hotel Royal Kuala Lumpur in Kuala Lumpur

Removed from saved list

7.9

Very good

12,586 reviews

12,586 reviews

Housekeeping338
Shops187
Breakfast83
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Isetan - the Japan Store

100 m

Teratai

110 m

Yogini Mystical Treasures

120 m

Lot 10 Mall

120 m

Lot 10

130 m

Popular landmarks
Jalan Alor

380 m

Pavilion Kuala Lumpur

420 m

KLCC - Bukit Bintang Pedestrian Walkway

890 m

Aquaria KLCC

950 m

KLCC Park

1.2 km

Closest landmarks
Fong & Goh

150 m

Sky river

170 m

MPH Bookstore in Golden Triangle

180 m

Museum of Illusions

180 m

Sungei Wang Plaza

190 m

Hotel Royal Kuala Lumpur

Jalan Walter Granier,, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

Luggage storage

Contactless check-in/out

This property is in high demand!

30 travelers have booked today.

Value for money7.8
Distance to city center5. Km
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.8 km

Rooms available at Hotel Royal Kuala Lumpur

Family Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Executive Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 28 m²/301 ft²
  • Shower
Enter dates to see prices
Deluxe King Room
...
  • Room size: 28 m²/301 ft²
  • 1 super king bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
DOUBLE OR TWIN SUMMIT-SHARING BEDDING
...
    Enter dates to see prices
    Family Suite Shared Bed
    ...
      Enter dates to see prices
      Business Double Room
      ...
        Enter dates to see prices
        DELUXE TRIPLE ROOM DOUBLE SINGLE BED EXTRABED
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Hotel Royal Kuala Lumpur?

          Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Hotel Royal Kuala Lumpur?

          Hotel Royal Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 230 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel Royal Kuala Lumpur has a car park that's close to the hotel. Parking is available for a fee of 20 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

          Is breakfast offered at Hotel Royal Kuala Lumpur?

          Start your mornings right, with the continental and buffet breakfast options offered at Hotel Royal Kuala Lumpur. There's an additional charge of 35 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Hotel Royal Kuala Lumpur?

          Hotel Royal Kuala Lumpur features an on-site restaurant for your dining convenience. International cuisine is available for guests. Dishes are served in buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

          Can special events be hosted at Hotel Royal Kuala Lumpur?

          Small or intimate events like birthday parties can also be accomodated.

          Can business events be hosted at Hotel Royal Kuala Lumpur?

          On-site venues and convenient event services make Hotel Royal Kuala Lumpur an ideal choice for hosting events such as seminars and meetings. All available venues come in different styles and sizes and can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

          What is the smoking policy at Hotel Royal Kuala Lumpur?

          Hotel Royal Kuala Lumpur does not permit smoking in any of its rooms or indoor areas.

          What is the closest train, metro, or bus station to Hotel Royal Kuala Lumpur?

          The closest train, metro, or bus station is Bukit Bintang Monorail Station, 120 m away from Hotel Royal Kuala Lumpur.

          What restaurants are nearby Hotel Royal Kuala Lumpur?

          Hotel Royal Kuala Lumpur’s neighborhood is Bukit Bintang which includes popular restaurants such as Vcr, Havana and Nasi Ayam Hainan Chee Meng.

          What popular shopping places are close to Hotel Royal Kuala Lumpur?

          Located in the Bukit Bintang area, Hotel Royal Kuala Lumpur is close to great shopping choices like Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

          What are popular attractions near Hotel Royal Kuala Lumpur?

          Hotel Royal Kuala Lumpur is located in Bukit Bintang area, which is famous for attractions such as Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

          See map

          Explore the neighborhood

          What people love about Hotel Royal Kuala Lumpur

          • 10

            Exceptional
            Cleanliness

            "Clean, comfortable, room is big enough tho Will come back next time"

            Ng

            |

            March 31, 2023

          • 7.6

            Very good
            Cleanliness

            "Room is clean, location is convenient to move around."

            Teh

            |

            March 22, 2023

          • 9.2

            Exceptional
            Location

            "It's a good hotel with reasonable price, value for money and strategically placed at the convenient way to every exciting shopping experience"

            SUNARTO

            |

            April 1, 2023

          Property ranking|Compared to 8,854 Kuala Lumpur properties
          See all rankings
          Location score
          9/10
          Room comfort score
          7.2/10
          Room size
          29 sqm.
          Couples review score
          7.9/10
          Better than
          97
          %
          of Kuala Lumpur properties
          Better than
          97
          %
          of Kuala Lumpur properties
          Bigger than
          93
          %
          of Kuala Lumpur properties
          Better than
          92
          %
          of Kuala Lumpur properties
          Overall rating:

          7.9

          Very good
          11,610 reviews
          Cleanliness
          7.7
          Facilities
          7.5
          Location
          9.0
          Read all reviews >
          What travelers say they love:
          The bathroom was huge and very comfortable!
          Amni from Brunei Darussalam
          Family with older children
          More about Hotel Royal Kuala Lumpur

          More about Hotel Royal Kuala Lumpur

          Hotel Royal Kuala Lumpur

          For travelers who want to take in the sights and sounds of Kuala Lumpur, Hotel Royal Kuala Lumpur is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Lumpur has to offer. Access is everything, and you'll get the most of while staying only 7.4 km from Terminal Bersepadu Selatan and its easy transportation options.
          Enjoy all that Hotel Royal Kuala Lumpur has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Lumpur is made even more convenient with the taxi services available at the hotel.
          For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
          Feel like doing nothing? Available services like room service let you get the most out of your time at Hotel Royal Kuala Lumpur. For health reasons, smoking is not permitted anywhere inside the hotel.
          All guestrooms at Hotel Royal Kuala Lumpur provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
          Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


          Dining and things to do

          Each morning you can start the day with a delicious in-house breakfast offered at Hotel Royal Kuala Lumpur. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Hotel Royal Kuala Lumpur including halal options.
          Fill your days with the array of activities and facilities offered at Hotel Royal Kuala Lumpur. A relaxing end to every day is possible with a visit to the steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


          Around the property

          Don't spend all your time inside while in Kuala Lumpur! Be sure to visit Menara Kuala Lumpur located 1.2 km away, an item on every checklist of those who travel to Kuala Lumpur.


          Reasons to stay here

          Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
          Guests who stayed at this hotel have scored it higher than 97% of accommodations in the city.
          According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Kuala Lumpur.

          Show less

          Amenities and facilities

          Very good
          Facilities

          7.5

          Most talked about facilities

          Housekeeping

          520 mentions

          Breakfast

          400 mentions

          Internet

          198 mentions

          Food & Dining

          150 mentions

          Languages spoken
          • English
          • Malay
          Accessibility
          • Wheelchair accessible
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Internet services
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Fitness center
          • Sauna
          • Spa/sauna
          • Steamroom
          • Swimming pool [indoor]
          • Tours
          Cleanliness and safety
          • Anti-viral cleaning products
          • Breakfast takeaway service
          • Cashless payment service
          • Daily disinfection in common areas
          • Face coverings on staff
          • First aid kit
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Professional-grade sanitizing services
          • Protective screens in common areas
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Sterilizing equipment
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • Bottle of water
          • Breakfast [buffet]
          • Breakfast [continental]
          • Coffee shop
          • Restaurant [halal]
          • Restaurants
          • Room service
          Services and conveniences
          • Air conditioning in public area
          • Concierge
          • Contactless check-in/out
          • Doorman
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Food delivery
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area
          • Xerox/fax in business center
          For the kids
          • Family room
          • Kids meal
          Access
          • CCTV in common areas
          • CCTV outside property
          • Check-in [24-hour]
          • Exterior corridor
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms
          • Soundproof rooms
          Getting around
          • Airport transfer
          • Car park [charges apply]
          • Car park [nearby]
          • Taxi service
          • Valet parking
          Available in all rooms
          • Accessible by elevator
          • Air conditioning
          • Bathroom phone
          • Blackout curtains
          • Carpeting
          • Closet
          • Coffee/tea maker
          • Daily housekeeping
          • Desk
          • Electric kettle
          • Free bottled water
          • Hair dryer
          • Individual air conditioning
          • In-room safe box
          • Ironing facilities
          • Mini bar
          • Non-smoking
          • On-demand movies
          • Private bathroom
          • Safety/security feature
          • Satellite/cable channels
          • Seating area
          • Shower
          • Slippers
          • Soundproofing
          • Telephone
          • Toiletries
          • Towels
          • Wake-up service
          • Wi-Fi [free]

          Food and dining

          Breakfast options
          • Halal
          Restaurants on site
          Makan-Makan Coffee House
          • Menu: Buffet, A-la-carte

          Location

          Jalan Walter Granier,, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
          Exceptional
          Location

          9

          Airports
          • Sultan Abdul Aziz Shah Airport (SZB)
            17.8 km 40 min drive
          • Kuala Lumpur International Airport (KUL)
            44.8 km 56 min drive
          Public transportation
          • Bukit Bintang Monorail Station
            120 m 1 min walk
          • Bukit Bintang MRT Station
            200 m
          Hospital or clinic
          • Fong & Goh
            150 m
          Shopping
          • Pavilion Kuala Lumpur
            420 m
          Convenience store
          • 7 Eleven
            90 m 3 min drive
          Cash withdrawal
          • ATM
            100 m 6 min walk

          What's nearby

          Popular landmarks
          • Jalan Alor
            380 m
          • Pavilion Kuala Lumpur
            420 m
          • KLCC - Bukit Bintang Pedestrian Walkway
            890 m
          • Aquaria KLCC
            950 m
          • KLCC Park
            1.2 km
          • Menara Kuala Lumpur
            1.3 km
          • Petronas Twin Towers
            1.4 km
          • Chinatown - Kuala Lumpur
            1.7 km
          • Central Market
            1.9 km
          • KL Bird Park
            2.7 km
          Nearby landmarks
          • Isetan - the Japan Store
            100 m
          • Teratai
            110 m
          • Yogini Mystical Treasures
            120 m
          • Lot 10 Mall
            120 m
          • Bukit Bintang Monorail Station
            120 m
          • Lot 10
            130 m
          • Fong & Goh
            150 m
          • Bintang Walk
            150 m
          • Lot 10 Shopping Centre
            160 m
          • Pos Malaysia at Sungei Wang
            160 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-2 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 3-11 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 12 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Check-in or check-out outside the mentioned hours may be subject to an additional charge.
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from15:00
          • Check-out until12:00
          Getting around
          • Airport transfer fee230 MYR
          • Distance from city center5. Km
          • Travel time to airport (minutes)60
          Extras
          • Breakfast charge (unless included in room price)35 MYR
          The property
          • Non-smoking rooms/floorsno
          • Number of floors20
          • Number of restaurants1
          • Number of rooms 285
          • Room voltage240
          • Year property opened1995
          • Most recent renovation2012
          Parking
          • Daily parking fee20 MYR

          Reviews of Hotel Royal Kuala Lumpur from real guests

          Provided by verified guests of Agoda
          7.9
          /
          10
          Cleanliness7.7
          Facilities7.5
          Location9.0
          Room comfort and quality7.2
          Service7.7
          Value for money7.8
          High score for Kuala Lumpur
          Rating
          9+ Exceptional (1,340)
          8-9 Excellent (1,277)
          7-8 Very Good (2,206)
          6-7 Good (1,211)
          <6 Below Expectation (1,321)
          Time of the year
          Mar - May (1,851)
          Jun - Aug (2,048)
          Sep - Nov (1,489)
          Dec - Feb (1,967)

          Show reviews that mention 

          Showing 7,355 verified guest comments
          12345
          10.0
          Exceptional
          Nancy from United States
          Solo traveler
          Deluxe Room - Room Only
          Stayed 1 night in January 2020

          Holidays with Senior Lady (Mama) love”

          I book this hotel a lot of time every time I came back to Asia. I like the room (clean, big). My purpose to book this room to make my mother happy even the price per night is very expensive since my mother is alone. My mother is 72 years old. I lost my dad 6 years ago and I’m their last daughter (baby’s girl) for them. Happiness cannot be sought but money can still be sought. Noted: I would like say thank you to the Manager (Steve) did good jobs by helping with my dirty laundry where the Laudry's service forgot pick up my dirty laundry. I was going to check out the next days and my laundry still sits in my room when I came back to my room at 5pm. "Steve" offer me stayed (3pm or 6pm) late instead of checked out at 12pm. I received my clean laundry at noon (12pm). Me and my mom check out at 3pm anyway. Good jobs to all of "Royal Hotel" stuff. For sure I will come back again next time :) -Nancy B- (States of California)

          Reviewed January 30, 2020

          See room deals

          10.0
          Exceptional
          Steven from Philippines
          Couple
          Deluxe
          Stayed 7 nights in January 2020

          Very Nice Hotel”

          I have nothing but good things to say about this hotel. The location is excellent, and the staff are exceptionally friendly and helpful. We had a great view on a high floor, so we were very happy. The room was clean and spacious, and the cleaning staff was exceptional. The hotel is a 3 minute walk from the monorail station, and a 5 minute walk from the MRT. I will not hesitate to recommend this hotel to friends, or to return when I'm in KL.

          Reviewed January 21, 2020

          See room deals

          10.0
          Exceptional
          Shi from Singapore
          Family with young children
          Deluxe
          Stayed 1 night in September 2019

          Very good location and spacious hotel room”

          I choose a family room and add bedding. Surprisingly spacious bed & toilet. Toilet come with bath tube and another shower head area. Very convenient for family to separate showered. saved alot of waiting time. Staff around the door, reception desk, cleaning staff all very friendly. Downstair is all around food area.

          Reviewed November 09, 2019

          See room deals

          10.0
          Exceptional
          Khafi from Brunei Darussalam
          Couple
          Deluxe
          Stayed 4 nights in January 2019

          Recommended ”

          Everything is great with this hotel. The room is spacious and clean, the location is perfect and the staff are friendly and helpful. They even let us check in into the hotel early (we came at 1 pm and the check in time was suppose to be at 2 pm). Will definitely stay at Hotel Royal Kuala Lumpur next time.

          Reviewed January 19, 2019

          See room deals

          10.0
          Exceptional
          Bong from Malaysia
          Couple
          Deluxe
          Stayed 1 night in July 2019

          Exceptional”

          The room were quite big and clean. Super comfort and the staff here is helpful and friendly. Just walk around 10 minutes to pavilion . I like the toilet so much. It’s very clean and it had all prepared all the thgs to us like toothbrush and toothpaste, lotion, hair shampoo, body shampoo , hair cap, needle and thread & etc..

          Reviewed July 10, 2019

          See room deals

          Dear Sir/Madam, We appreciate your rating towards Hotel Royal Kuala Lumpur. Thank you for staying with us during your last visit to Kuala Lumpur. Looking forward for your next stay with us. Thank you and regards, Nurul Hidayah Revenue Manager

          Responded July 15, 2019
          Hotel Royal Kuala Lumpur
          10.0
          Exceptional
          Nichole from Australia
          Family with young children
          Deluxe
          Stayed 2 nights in September 2019

          Great hotel & location”

          Fantastic location with Sungei Wan and Time Square malls walking distance - so much shopping and food right at the doorstep. Hotel was lovely and clean, good views and staff were fantastic. Will definitely stay here again. Travel / taxi guide did a great day tour for us and our driver was really lovely.

          Reviewed September 05, 2019

          See room deals

          10.0
          Exceptional
          zatur from Brunei Darussalam
          Family with young children
          Deluxe
          Stayed 4 nights in August 2019

          Another good stay”

          I was expecting a king size bed, instead it was twin beds put together. Although this was an advance request, hotel could not accommodate to it. It wasn’t comfortable. The best deal of this hotel is the location! perfect access to pretty much everything.

          Reviewed September 03, 2019

          See room deals

          9.6
          Exceptional
          Sam from Brunei Darussalam
          Couple
          Deluxe
          Stayed 4 nights in October 2019

          Exceptional”

          Stayed 5d4n the hotel have strategic location. Walking distance to shopping malls. Lot 10, pavillion, sungai wang. 7 eleven shop is at the side of the hotel. 3 minutes walking distance to the monorail. Easy for us to book grab car. The staff are great, very helpful and professionals. They brought our bag to our room. The service are great The room is very clean,they did the housekeeping well. Satisfied with the size of the room. I did try the gym, it was okay. The swimming pool also nice. They have surau at same level. It is very thoughtful👍 But i think they need to change their bed, our bed was generally sunken on right side. The pillow need to be soft and medium soft. At 1 night we did encounter unpleasent smell from the ventilation for a few minutes Overall a nice place to stay Overall greatstay

          Reviewed October 21, 2019

          See room deals

          10.0
          Exceptional
          Steven
          Family with young children
          Family Room
          Stayed 1 night in July 2019

          Value for Money!”

          Inside the hotel room We booked a family room and it is big with one queen and one single. With additional baby cot, there is more room for the 2 kids to play around. Comes with 2 basins and the kids brushes their teeth together. Outside the hotel There are many shopping malls to shop around. Can also walk to jalan alor via bukit bintang. All within 10mins to 15mins walking distance!

          Reviewed August 01, 2019

          See room deals

          10.0
          Exceptional
          Simau from Brunei Darussalam
          Couple
          Deluxe
          Stayed 2 nights in January 2020

          Totally Satisfied”

          The hotel was totally worth it! Located just behind Lot 10 Shopping Mall, just across Sungei Wang plaza and 10mins walk from Pavilion. Easy drop off point if you're taking a taxi. Room description didnt mention bathtub but we got a room with bathtub hence we're happy. Near to LRT station and you can see buskers at night.

          Reviewed January 14, 2020

          See room deals

          10.0
          Exceptional
          Luisito from Australia
          Couple
          Deluxe
          Stayed 3 nights in July 2019

          Fantastic stay in KL”

          Stayed for 3 nights, Very clean hotel, close to the shopping malls, right in the heart of Bukit Bintang, new and fresh carpet, staff are very helpful. Definitely will stay again.

          Reviewed July 29, 2019

          See room deals

          9.6
          Exceptional
          Muhammad from Brunei Darussalam
          Family with young children
          Deluxe
          Stayed 7 nights in February 2020

          Golden Triangle Proximity”

          A smooth 30 minutes check-in process by Mr Shahrul and the team. Staying with small kids, the King bed surely more than enough to fit us. In-room dining are really excellent, especially with the birthday surprise arrangement with the Lounge staff (Zara, apologize if the name is incorrect) and the Makan-Makan Coffee House Captain (Mr. Jihan). Unfortunately I couldn't get the opportunity to try the so-called best chocolate cake as the birthday cake. Amazing thing about the staff are they initiated a process of checking the guests body temperature who entered the building and hand sanitizers are readily available in the hotel's lobby. Appreciate such effort by the team. Just a minor thing that during my 1 week stay, for 3 separate days I was given the same towel with some sort of blood stains. Perhaps this can be replaced as it feels unhygienic but at least it still can be changed with another towel. Finally, definitely will be staying here again next time.

          Reviewed March 12, 2020

          See room deals

          10.0
          Exceptional
          Kie from Indonesia
          Family with young children
          Deluxe
          Stayed 1 night in July 2019

          Best Value hotel”

          Hotel located at center of Bukit Bintang areal. 2 minutes walk to lot 10 mall / Isetan Japanese mall. Room is large and very clean. Check in staff very polite and helpful.

          Reviewed July 03, 2019

          See room deals

          10.0
          Exceptional
          Prethyush from India
          Solo traveler
          Deluxe
          Stayed 2 nights in April 2022

          Very cleaned and good hotel with prime location”

          Well maintained rooms.. City room view is beautiful.. There is lot of restaurant option near to the hotel aslo.

          Reviewed May 11, 2022

          See room deals

          10.0
          Exceptional
          Alison from United Kingdom
          Solo traveler
          Deluxe
          Stayed 2 nights in November 2019

          Excellent location and clean”

          Near to MRT and train. Plenty of shopping malls and good restaurants. Room is clean and comfortable. Only drawback is the bathroom is very Dim.

          Reviewed November 09, 2019

          See room deals

          10.0
          Exceptional
          Han from Malaysia
          Couple
          Deluxe - Room Only
          Stayed 1 night in November 2019

          Nice hotel in the right location”

          Room is clean, beds are comfortable with strong powerful shower. Staff and polite and helpful. Location is excellent and near the LRT station

          Reviewed November 13, 2019

          See room deals

          10.0
          Exceptional
          ak from Brunei Darussalam
          Group
          Deluxe
          Stayed 7 nights in March 2019

          Awesome”

          Just a day before we left we suffered an emergency drill. We were not informed by the hotel management luckily there were some staffs on the level telling about the drill event. The hotel management apologized to us. Apart from that incident, it was all good

          Reviewed March 28, 2019

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          10.0
          Exceptional
          So from Malaysia
          Solo traveler
          Executive Deluxe - Room Only
          Stayed 1 night in November 2019

          Staff are friendly and politely. Room is clean and easily to find, nearby Lot 10 and Pavilion”

          Good environment and nice staff, I am totally satisfied, I shall visit again.

          Reviewed November 11, 2019

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          10.0
          Exceptional
          ak from Brunei Darussalam
          Family with young children
          Deluxe
          Stayed 5 nights in March 2019

          best place to stay in KL”

          one of the best place to stay if you want to roam around in KL. but just need to make sure to ask the staffs regarding about their fire alarm drill exercise to avoid panic.

          Reviewed May 11, 2019

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          10.0
          Exceptional
          Alpha from Malaysia
          Family with young children
          Deluxe
          Stayed 1 night in June 2019

          Nice and good hotel”

          Nice and clean, always stay this hotel when KL trips. My sons also like this stay this hotel, next trip still stay this hotel

          Reviewed June 06, 2019

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