Hotel Polo Towers
Bedroom, Hotel Polo Towers in Shillong
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Lobby, Hotel Polo Towers in Shillong
Restaurant, Hotel Polo Towers in Shillong
Lobby, Hotel Polo Towers in Shillong

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Hotel Polo Towers

Oakland Road, Police Bazar, Shillong, India, 793001 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Police Bazar part of Shillong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Shillong Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Shillong every 22 minutes on Agoda.com

7.3Very good

229 reviews

229 reviews

See map

7.7Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Ward's Lake
430 m
Police Bazar
450 m
Jawaharlal Nehru Stadium
900 m
Golf Links Shillong
1.3 km
All Saints Church
1.3 km
Value for money6.8
Location rating7.7

Rooms available at Hotel Polo Towers

Premier Room
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed or 2 single be...
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Queen Suite
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 queen bed
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Presidential Suite
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
PREMIER ROOM (Hourly)
...
  • Room size: 15 m²/161 ft²
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Presidential Studio Suite
...
  • Room size: 53 m²/570 ft²
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Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
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Presidential Studio Suite
...
  • Room size: 53 m²/570 ft²
  • 1 king bed
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Executive Studio Suite
...
  • Room size: 40 m²/431 ft²
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Top things to do in Shillong

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

How many floors does Hotel Polo Towers have?

Hotel Polo Towers has a total of 4 floors.

How long do travelers generally stay at Hotel Polo Towers?

Verified past guests that have stayed at Hotel Polo Towers had an average nightly stay of 2 nights at this property.

What was the average room rate for Hotel Polo Towers been in the past month?

The typical room rate for Hotel Polo Towers in the past month is 7051.45 INR, compared to city's average of 3762.11 INR.

In which languages can Hotel Polo Towers's personnel communicate?

Hotel Polo Towers can speak up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the verified guest review consensus about Hotel Polo Towers's pet services?

100.0% of our verified guest evaluations have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Hotel Polo Towers down in the review section.

What is the typical rating that verified Solo travelers' have given to Hotel Polo Towers?

Verified solo travelers that have stayed at this property have given Hotel Polo Towers an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to Hotel Polo Towers?

Past business travelers that have stayed at this property have given Hotel Polo Towers an average rating of 6.4. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to Hotel Polo Towers?

Verified families with young children that have stayed at this property have given Hotel Polo Towers an average rating of 6.7. You can look up more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Hotel Polo Towers?

Past local visitors that have stayed at this property have given Hotel Polo Towers an average rating of 8.1. You can look up on more specific customer testimonials, and remarks for this property down in the review section.

What time is check-in and check-out at Hotel Polo Towers?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified periods may be charged an additional fee.

More about Hotel Polo Towers

More about Hotel Polo Towers

Experience Luxury and Comfort at Hotel Polo Towers in Shillong

Welcome to Hotel Polo Towers, a luxurious 4-star hotel located in the heart of Shillong, India. With its prime location and impeccable service, this hotel offers a truly unforgettable experience for both business and leisure travelers. Renovated in 2019, Hotel Polo Towers boasts a contemporary design that combines elegance with modern amenities, ensuring a comfortable stay for all guests. Upon arrival, guests are greeted by a warm and friendly staff, ready to assist with any needs or requests. Check-in begins at 2:00 PM, allowing guests ample time to settle in and start exploring the vibrant city of Shillong. The hotel features 52 well-appointed rooms, each designed to provide a tranquil sanctuary after a long day of sightseeing or business meetings. Whether you choose a Deluxe Room, Executive Room, or Suite, you can expect stylish decor, plush bedding, and state-of-the-art facilities to enhance your stay. At Hotel Polo Towers, we understand the importance of family travel. While children are welcome to stay at the hotel, please note that they may not stay free of charge. Extra charges may apply, and our dedicated staff will be happy to provide you with more information upon request. We strive to create a safe and enjoyable environment for all guests, ensuring a comfortable and relaxing stay for families as well. When it's time to bid farewell to Hotel Polo Towers, check-out is until 12:00 PM. This allows guests to have a leisurely morning, enjoying a delicious breakfast at one of the hotel's dining options or taking advantage of the various amenities available. Whether you're here for business or pleasure, Hotel Polo Towers promises an exceptional stay, combining luxury, comfort, and impeccable service.

Unwind and Indulge in Entertainment at Hotel Polo Towers

Hotel Polo Towers in Shillong, India, offers a range of entertainment facilities that are sure to make your stay unforgettable. Whether you're looking to relax or have a night of fun, this hotel has something for everyone. Step into the vibrant atmosphere of the hotel's bar and enjoy a refreshing drink while socializing with fellow guests. The bar offers a wide selection of beverages, from classic cocktails to local favorites, ensuring there's something to suit every taste. For those seeking a lively night out, the hotel features a trendy nightclub where you can dance the night away to the latest beats. With a state-of-the-art sound system and a lively ambiance, this is the perfect place to let loose and have a memorable evening. Indulge in ultimate relaxation at the hotel's massage and spa facilities. Treat yourself to a rejuvenating massage or pamper yourself with a luxurious spa treatment. The skilled therapists will help you unwind and melt away the stress, leaving you feeling refreshed and revitalized. If you prefer to be surrounded by nature, the hotel's beautiful garden provides a serene escape from the hustle and bustle of the city. Take a leisurely stroll, enjoy a picnic, or simply sit back and soak in the tranquil ambiance. The lush greenery and colorful flowers create a picturesque setting that is perfect for unwinding and connecting with nature. At Hotel Polo Towers, you'll find a range of entertainment facilities that cater to all your needs. Whether you're in the mood for a night of dancing, pampering, or simply enjoying a peaceful moment in nature, this hotel has it all.

Stay Active at Hotel Polo Towers's State-of-the-Art Fitness Center

At Hotel Polo Towers in Shillong, India, we believe in the importance of staying active even while on vacation. That's why we offer a state-of-the-art fitness center that is perfect for guests looking to maintain their fitness routine or kickstart a new one. Our fitness center is equipped with a range of modern exercise machines, including treadmills, ellipticals, and stationary bikes, ensuring that you have everything you need for a satisfying workout. Whether you prefer cardio exercises or strength training, our fitness center has something for everyone. In addition to our top-notch exercise equipment, our fitness center also features a dedicated area for free weights and strength training machines. You can challenge yourself with a variety of exercises that target different muscle groups, helping you achieve your fitness goals. Our knowledgeable staff is always on hand to offer guidance and assistance, ensuring that you make the most out of your workout session. After an invigorating workout, you can unwind and relax in our sauna or steam room, perfect for soothing tired muscles and rejuvenating your body. So, whether you're a fitness enthusiast or simply looking to stay active during your stay, Hotel Polo Towers's fitness center is the ideal place to keep up with your fitness regime.

Convenience Facilities at Hotel Polo Towers

Hotel Polo Towers in Shillong, India, offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, room service, and dry cleaning, guests can have their clothes cleaned and pressed without any inconvenience. The hotel also provides safety deposit boxes, allowing guests to securely store their valuables during their stay. The concierge at Hotel Polo Towers is always ready to assist guests with any queries or requests they may have, ensuring a seamless experience. For those who need to stay connected, Wi-Fi is available in public areas and all rooms, allowing guests to easily access the internet. Additionally, the hotel offers a designated smoking area for guests who smoke, ensuring a comfortable environment for all. To further enhance convenience, Hotel Polo Towers provides services like express check-in/check-out and luggage storage. Guests can quickly check-in or check-out of the hotel, saving them valuable time. The luggage storage facility allows guests to securely store their bags before check-in or after check-out, enabling them to explore the city without any burden. Finally, the hotel offers daily housekeeping to ensure that guests enjoy a clean and tidy room throughout their stay.

Convenient Transport Facilities at Hotel Polo Towers

Hotel Polo Towers in Shillong, India offers a range of transport facilities to ensure a hassle-free stay for its guests. One of the standout features is the airport transfer service, which allows guests to easily reach the hotel upon arrival. Whether you are traveling for business or leisure, this service provides a seamless transition from the airport to the hotel, allowing you to start your trip on a stress-free note. In addition to the airport transfer service, Hotel Polo Towers also offers a car park and car hire facilities. If you are traveling with your own vehicle, you can take advantage of the self-parking option available at the hotel. This provides a convenient and secure place to park your car during your stay. Alternatively, if you prefer to explore the city without the hassle of driving, you can opt for the car hire service provided by the hotel. This allows you to easily navigate the city and visit popular attractions at your own pace. What sets Hotel Polo Towers apart is that it offers a car park free of charge. This is a great benefit for guests who prefer to drive to the hotel as they can enjoy complimentary parking throughout their stay. With these transport facilities, Hotel Polo Towers ensures that guests have easy access to transportation options, making their stay in Shillong both comfortable and convenient.





Indulge in Exquisite Dining Experiences at Hotel Polo Towers

At Hotel Polo Towers, we believe that dining is not just about satisfying hunger, but an experience to be cherished. With our exceptional dining facilities, we ensure that every meal is a culinary delight. Our on-site restaurant offers a diverse menu featuring both local and international cuisines, prepared by our skilled chefs using the freshest ingredients. Whether you are in the mood for traditional Indian delicacies or craving for a mouthwatering continental dish, our restaurant caters to all tastes and preferences. For those who prefer dining in the comfort of their rooms, our room service is available round the clock, ensuring that you can enjoy a delicious meal at any time of the day. Our dedicated staff will promptly deliver your order, allowing you to relax and indulge in the privacy of your own space. To start your day on a delightful note, we offer a sumptuous breakfast buffet that includes a wide range of options to suit every palate. From freshly baked bread and pastries to a selection of hot and cold dishes, our breakfast spread is designed to energize you for the day ahead. Whether you are a food enthusiast or simply looking for a satisfying meal, Hotel Polo Towers promises an unforgettable dining experience that will leave you craving for more.

Luxurious and Comfortable Rooms at Hotel Polo Towers, Shillong

Welcome to Hotel Polo Towers, where luxury meets comfort in the heart of Shillong, India. Our premier rooms are designed to provide a relaxing and rejuvenating stay for our guests. With a spacious area of 18 square meters, these rooms offer the perfect blend of elegance and functionality. Choose between a comfortable Double Bed or two Single Beds, ensuring a restful night's sleep for solo travelers, couples, or friends traveling together. Book your stay at Hotel Polo Towers on Agoda and enjoy the best prices and a hassle-free experience, making your trip to Shillong truly memorable.

Experience the Vibrant Charm of Police Bazar in Shillong

Nestled in the heart of Shillong, India, Hotel Polo Towers offers guests the perfect base to explore the bustling neighborhood of Police Bazar. Known as the commercial and cultural hub of the city, Police Bazar is a vibrant and lively area that will captivate your senses. As you step out of the hotel, you will find yourself surrounded by a myriad of shops, restaurants, and street vendors, creating a bustling atmosphere that is unique to this part of Shillong. From traditional handicrafts to trendy fashion boutiques, Police Bazar offers a shopping experience like no other. Indulge in some retail therapy as you browse through the colorful stalls and pick up souvenirs to take back home. Food lovers will be delighted by the wide range of dining options available in Police Bazar. From local street food stalls serving mouthwatering snacks like momos and jadoh, to upscale restaurants offering a fusion of international and local cuisines, there is something to satisfy every palate. After a day of exploring, unwind at one of the many cafes or bars in the area, where you can enjoy a cup of freshly brewed tea or sip on a refreshing cocktail while soaking in the vibrant atmosphere. Beyond shopping and dining, Police Bazar is also a gateway to some of Shillong's top attractions. Take a leisurely stroll to Ward's Lake, a picturesque man-made lake surrounded by lush gardens, or visit the Don Bosco Museum, which showcases the rich cultural heritage of the Northeast. For those seeking adventure, the nearby Shillong Peak offers breathtaking views of the city and its surroundings. Whether you are a shopaholic, a food enthusiast, or a culture seeker, Police Bazar promises an unforgettable experience during your stay at Hotel Polo Towers. Immerse yourself in the vibrant charm of this lively neighborhood and create memories that will last a lifetime.

Convenient Transportation from Shillong Airport to Hotel Polo Towers

Welcome to Hotel Polo Towers, a luxurious and centrally located hotel in the heart of Shillong, India. When it comes to reaching the hotel from the nearest airport, you have a couple of options that ensure a hassle-free journey. If you are arriving at Shillong Airport, also known as Umroi Airport, you can easily book a taxi or hire a private car to reach Hotel Polo Towers. The airport is located approximately 30 kilometers away from the hotel, and the journey takes around an hour. As you embark on this scenic drive, you will be captivated by the breathtaking landscapes and lush greenery that Shillong is famous for. Alternatively, you can also opt for a shared cab or a local bus from the airport to Police Bazar, the bustling commercial hub of Shillong where Hotel Polo Towers is situated. This option is not only cost-effective but also allows you to experience the local culture and interact with fellow travelers. Once you arrive at Hotel Polo Towers, you will be greeted by warm and friendly staff who will ensure that your stay is comfortable and memorable. The hotel offers a range of modern amenities, including spacious rooms, a fitness center, and a rooftop restaurant with panoramic views of the city. Whether you choose to take a taxi or enjoy the local transportation, getting to Hotel Polo Towers from the nearest airport is a convenient and enjoyable experience. So, pack your bags and get ready to embark on a remarkable journey in Shillong, India!

Explore the Vibrant Surroundings of Hotel Polo Towers

Nestled in the heart of Shillong, Hotel Polo Towers offers a splendid stay with its convenient location near some of the city's most iconic landmarks and attractions. Just a short distance away, you'll find Ward's Lake, a serene oasis amidst the bustling city. Take a leisurely stroll around the lake, admire the blooming flowers, and enjoy a boat ride on its tranquil waters. The lake is surrounded by lush greenery, making it the perfect spot for a picnic or a peaceful retreat from the urban chaos. Another must-visit landmark in the vicinity is Police Bazar, the commercial hub of Shillong. This bustling market is a shopaholic's paradise, offering a wide range of local handicrafts, traditional garments, and delicious street food. Immerse yourself in the vibrant atmosphere as you explore the colorful stalls and interact with friendly locals. Indulge in some retail therapy, savor mouthwatering delicacies, and experience the true essence of Shillong. For a deeper understanding of the indigenous cultures of Northeast India, a visit to the Don Bosco Centre for Indigenous Cultures is highly recommended. Located nearby, this unique museum showcases the rich heritage and traditions of the region's diverse tribes. Explore the fascinating exhibits, which include traditional artifacts, artworks, costumes, and photographs. Gain insights into the customs, rituals, and history of the indigenous communities, and appreciate the cultural diversity that makes Shillong so captivating.





A Culinary Adventure in Shillong

Hotel Polo Towers is surrounded by a diverse array of restaurants that will take your taste buds on a culinary adventure. Whether you're in the mood for authentic Indian cuisine or craving international flavors, you'll find it all just steps away from the hotel. Indulge in the aromatic spices and flavors of Ginger Restaurant, known for its delectable Indian dishes. For a taste of local favorites, head to City Hut Family Dhaba or Bamboo Hut, where you can savor traditional Shillong delicacies. If you're in the mood for some South Indian fare, Madras Cafe is the place to be. For those seeking a quick bite, KFC offers their signature fried chicken, while Milano and Bombay Bite's serve up a variety of international dishes. And if you're in the mood for Italian cuisine, Trattoria is the perfect spot to enjoy a delicious pizza or pasta. With such a wide range of dining options, your culinary journey in Shillong starts right at Hotel Polo Towers.





Affordable Luxury at Hotel Polo Towers

When it comes to finding the perfect blend of luxury and affordability, Hotel Polo Towers in Shillong, India stands out from the crowd. With an average price of just $95 per room, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Shillong, which is $56, Hotel Polo Towers provides an elevated experience without breaking the bank. At Hotel Polo Towers, guests can indulge in a range of top-notch amenities and services that rival those of higher-priced establishments. From spacious and well-appointed rooms to a variety of dining options, this hotel ensures that every aspect of your stay is nothing short of extraordinary. Whether you're visiting Shillong for business or leisure, Hotel Polo Towers offers an unbeatable combination of comfort, convenience, and affordability. Book your stay today and experience the best of Shillong without compromising on quality or budget.

Excellent Stay with Great Food and Friendly Staff

Hotel Polo Towers in Shillong, India, offers an excellent stay experience according to its satisfied guests. The hotel's food is highly praised for its quality and taste, making it a great place to revisit. The ambience of the hotel is also mentioned as being very good, creating a pleasant atmosphere for guests to relax and enjoy their stay. The hotel's location is another standout feature, with guests appreciating its great accessibility. The staff at Hotel Polo Towers is consistently praised for their exceptional service. The reception team is particularly highlighted for their helpfulness in arranging travel and providing valuable assistance to guests. The professionalism and education of the staff members are also commended, creating a positive and comfortable environment for guests. Moreover, the hotel's high standards of hospitality and friendliness are mentioned multiple times by satisfied guests. The staff is described as very friendly, ensuring a warm and welcoming atmosphere throughout the stay. The hotel's housekeeping services are also praised for being efficient and quick, ensuring a clean and comfortable environment for guests. Overall, Hotel Polo Towers is recognized for its potential and offers a nice hotel experience with good food and friendly staff.

A Memorable Stay at Hotel Polo Towers

Hotel Polo Towers in Shillong, India has garnered positive customer ratings for its exceptional service and memorable stay experiences. With an overall rating of 7.2, guests have praised the hotel for its commitment to providing a comfortable and enjoyable stay. One aspect that stands out in the customer reviews is the hotel's staff performance, which has been rated at an impressive 7.8. Guests have consistently mentioned the friendly and attentive nature of the hotel staff, who go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment of arrival to the time of departure, the staff at Hotel Polo Towers is dedicated to providing a personalized and memorable experience for each guest. Another highlight of this hotel is its prime location, which has received a rating of 7.8. Situated in the heart of Shillong, guests have appreciated the convenience and accessibility of popular attractions, shopping areas, and dining options that are within close proximity to the hotel. Whether guests are looking to explore the natural beauty of Shillong or indulge in the vibrant local culture, Hotel Polo Towers serves as an ideal base for all their adventures. Overall, Hotel Polo Towers has earned high ratings for its exceptional staff performance and convenient location. With its commitment to providing a memorable stay experience, this hotel is a top choice for travelers seeking comfort, convenience, and warm hospitality in Shillong, India.

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Amenities and facilities

Good
Facilities

6.9

Most talked about facilities

Food & Dining

4 mentions

View

2 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Hindi
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Karaoke
  • Massage
  • Massage bed
  • Nightclub
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Essential condiments
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Playground
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couples only
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service

Food and dining

Breakfast options
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Asian

Location

Oakland Road, Police Bazar, Shillong, India, 793001
Very good
Location

7.7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until22:00
  • Check-out from10:00
  • Check-out until12:00
  • Reception open until23:59
The property
  • License Id / Local Tax ID/ Entity Name16AABCT0864B1ZR
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 52
  • Most recent renovation2019
Parking
  • Daily parking fee0 INR

Property announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Hotel Polo Towers from real guests

Provided by verified guests of

Agoda logo
7.3
Service7.8
Location7.7
Cleanliness7.5
Facilities6.9
Value for money6.8
High score for Shillong
Rating
9+ Exceptional (24)
8-9 Excellent (7)
7-8 Very Good (13)
6-7 Good (9)
<6 Below Expectation (40)
Guest Type
Language

Show reviews that mention 

Showing 93 verified guest comments
12345
10.0
Exceptional
Vartika from India
Family with young children
Premier Room
Stayed 2 nights in February 2023

Great hotel with good food and great hospitality ”

The hotel has all the things it promises. The hotel is at the centre of the city and very near to the main market or other public attractions. Food is good and the hotel is value for koney

Reviewed February 23, 2023

Dear Vartika, Greetings from Hotel Polo Towers Shillong! It was a pleasure to have you at Hotel Polo Towers Shillong. We are delighted to know that you enjoyed your stay along with the quality of food, great hospitality, perfect location & all our services. Strong and positive feedback from our guests is highly motivating and helps the team perform even better. We will definitely share your feedback with our team. We hope we met your expectation & your memories of Shillong and of Hotel Polo Towers Shillong brings a satisfactory smile to your face. We look forward to welcome you soon. With Best Regards, Guests Services Desk

Responded July 20, 2023
Hotel Polo Towers
10.0
Exceptional
Syed from Bangladesh
Solo traveler
Premier Room
Stayed 2 nights in August 2023

Exceptional”

A great hotel. Every thing were beyond satisfaction. Internal declaration, house keeping, room maintenance, cleanliness were excellent. Even my absence they clean my room and dressed all things with bed also which was a great satisfaction. Morning breakfast was also excellent. Enjoyed with full satisfaction. Whenever will go Shillong must avail this hotel.

Reviewed August 29, 2023

Dear Syed, Greetings from Hotel Polo Towers Shillong! It was a pleasure to have you at Hotel Polo Towers Shillong. We are delighted to know that you enjoyed your stay along with the quality of food, great hospitality, perfect location & all our services. Strong and positive feedback from our guests is highly motivating and helps the team perform even better. We will definitely share your feedback with our team. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We believe good food is the key to enriching your soul with happiness. We hope you have explored our restaurant - Ginger our multi cuisine restaurant & Sky Grill our only Alfresco dining restaurant. We also have Irish Pub – The perfect place to unwind after along exploring day. We hope we met your expectation & your memories of Shillong and of Hotel Polo Towers Shillong brings a satisfactory smile to your face. We look forward to you soon. With Best Regards, Guest Services Desk

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Hotel Polo Towers
4.8
Narender from India
Family with young children
Premier Room
Stayed 2 nights in January 2024

Disappointed considering the room rent paid ”

Very basic facilities and average room provided to us for booking for two nights in a price above 10K. Location wise it is feasible since police bazar is at a walking distance (if you like to take a walk) however the outside view from our room wasn’t pleasant at all. And the room is also very basic not even packed water was provided. Breakfast was average and except the receptionist, other staff couldn’t understand English or Hindi properly. Didn’t feel value for the price we have paid hence I won’t recommend this hotel to anyone. Only good part is cleanliness is somewhat maintained so we didn’t checked out.

Reviewed January 30, 2024

Dear Guest, Greetings from Hotel Polo Towers Shillong! Your feedback is invaluable to us, and we are committed to addressing the issues you encountered to enhance the overall guest experience. Rest assured that corrective measures are being taken to prevent such occurrences in the future. We appreciate your understanding and would be grateful for the opportunity to make amends. Thank you for bringing this to our attention, and we look forward to the chance to welcome you back for a much-improved experience. With Best Regards, Guest Services Desk

Responded March 11, 2024
Hotel Polo Towers
10.0
Exceptional
Shubham from India
Couple
Premier Room
Stayed 2 nights in January 2024

Best hotel in shillong”

Nice food , clean rooms. Excellent food. Good value for money

Reviewed January 29, 2024

Dear Guest, Greetings from Hotel Polo Towers Shillong! It was a pleasure to have you at Hotel Polo Towers Shillong. We are delighted to know that you enjoyed your stay along with the quality of food, great hospitality, perfect location & all our services. Strong and positive feedback from our guests is highly motivating and helps the team perform even better. We will definitely share your feedback with our team. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We believe good food is the key to enriching your soul with happiness. We hope you have explored our restaurant - Ginger our multi cuisine restaurant & Sky Grill our only Alfresco dining restaurant. We also have Irish Pub – The perfect place to unwind after along exploring day. We hope we met your expectation & your memories of Shillong and of Hotel Polo Towers Shillong brings a satisfactory smile to your face. We look forward to you soon. With Best Regards, Guest Services Desk

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Hotel Polo Towers
9.2
Exceptional
Ankit from India
Couple
Premier Room
Stayed 2 nights in April 2024

Loved the staffs professionalism and hotel location ”

Location is better than other options available in shillong. Apart from this we liked the hospitality and staffs behaviour.

Reviewed May 06, 2024
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