Hotel Neo+ Penang by ASTON

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

68, Jalan Gurdwara, Georgetown, Penang, Malaysia, 10300

Highlights

Great View

The rooms are with stunning views.
Rated highly by Business travelers

Location

Restaurants n places of interest walking distance.
Top Value

But nevertheless this was a worth choice to stay
Sparkling clean

Room is cleaned everyday, staffs are helpful & friendly.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Discover Hotel Neo+ Penang by ASTON, the ideal retreat for two travelers seeking excitement and relaxation. Enjoy stunning views from the rooftop infinity pool overlooking the city skyline. The hotel's modern design reflects Georgetown's cultural heritage, creating a welcoming atmosphere to unwind after exploring. Organized activities ensure a fun-filled stay. Located in the heart of Georgetown, this hotel offers a blend of colonial architecture and delicious street food. Guests can enjoy the refreshing pool, spa facilities, and a convenient breakfast takeaway service. Rooms are comfortable, equipped with in-room safes and refrigerators, with some offering stunning city views. Within a short walk, travelers can explore Prangin Mall for shopping, visit Chew's Jetty for local culture, and admire George Town's vibrant street art for a memorable experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Location 8.7
Cleanliness 8.3
Service 8.2
Value for money 8.2

Based on 19,177 verified reviews

Location

8.7

Cleanliness

8.3

Service

8.2

Value for money

8.2

Room comfort and qua...

8.1

Facilities

7.9

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Nearest transportation options

Komtar Bus Terminal is within 0.31 km

Pengkalan Raja Tun Uda Bus Terminal is within 1.53 km

See map

8.7Excellent

Location rating score

Excellent location - 170 meters from city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 159 places in walking distance!

Parking
FREE
Walkable places
The Swagger Salon
30 m
Hin Bus Depot
40 m
Gama Supermarket & Department store
160 m
George Town
210 m
M Mall
270 m
Popular landmarks
Armenian Street
960 m
Khoo Kongsi
1.0 km
Cheong Fatt Tze - The Blue Mansion
1.2 km
Chew's Jetty
1.3 km
Pinang Peranakan Mansion
1.5 km
Closest landmarks
Penang Tourist Guide Association
280 m
Penang Nagarathar Sivan Temple
310 m
Penang House of Music
320 m
Church of Our Lady Sorrows
340 m
Komtar Complex
350 m

Good to know

Value for money8.2
Distance to city center33.3 km
Location rating8.7
Nearest airportPenang International Airport (PEN)
Distance to airport14.2 km

Rooms available at Hotel Neo+ Penang by ASTON

Excellent
Room comfort & quality

8.1

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Based on 14760 reviews from verified travelers

Superior Double Room
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  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite
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  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Family Room
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  • Room size: 36 m²/388 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Superior Twin Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Neo Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Neo Room
...
  • Room size: 21 m²/226 ft²
  • 2 single beds and 1 king be...
  • 2 single beds and 1 king be...
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Neo Room
...
  • Room size: 21 m²/226 ft²
  • 2 single beds and 1 king be...
  • 2 single beds and 1 king be...
Enter dates to see prices
SPACE family room
...
  • Room size: 36 m²/388 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
Space Room
...
  • Room size: 38 m²/409 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

While residing at Hotel Neo+ Penang by ASTON, begin your vacation by discovering the closest destinations that are within close proximity to the property which include The Swagger Salon, Hin Bus Depot, and Gama Supermarket & Department store.

While remaining at Hotel Neo+ Penang by ASTON, take joy in your morning or evening walk at nearby park which include Sia Boey Urban Archaeological Park, Armenian Park, and Dato' Kramat Gardens.

Hotel Neo+ Penang by ASTON was built in 2014.

Past visitors that stayed at Hotel Neo+ Penang by ASTON have given this property a rating of 8.725 for its outstanding location as the primary highlight for their stay.

70.0% of our past customer assessments have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Neo+ Penang by ASTON down in the review section.

Past group travelers that have stayed at this property have given Hotel Neo+ Penang by ASTON an average rating of 8.2. You can check out more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Hotel Neo+ Penang by ASTON an average rating of 9.0. You can look up on more descriptive customer evaluations, and comments for this property down in the review section.

More about Hotel Neo+ Penang by ASTON

More about Hotel Neo+ Penang by ASTON

Experience Modern Comfort at Hotel Neo+ Penang by ASTON

Nestled in the vibrant city of Penang, Malaysia, Hotel Neo+ Penang by ASTON offers a contemporary retreat just 33.3 kilometers from the bustling city center. Conveniently located only 30 minutes from the airport, this stylish hotel provides easy access for both business travelers and leisure visitors seeking to explore the rich culture and attractions of Penang. Built in 2014 and thoughtfully renovated in 2015, the hotel boasts 196 well-appointed rooms designed to ensure a comfortable stay for every guest. Guests can enjoy flexible check-in from 2:00 PM and a relaxed check-out until 12:00 PM, allowing for a stress-free experience. The hotel welcomes families with children, allowing kids of all ages to stay free of charge, making it an ideal choice for family vacations. Whether you're here for a quick getaway or an extended stay, Hotel Neo+ Penang by ASTON blends modern amenities with warm hospitality to make your visit memorable.

Stay Active at Hotel Neo+ Penang by ASTON's Sports Facilities

Hotel Neo+ Penang by ASTON offers a range of sports facilities to ensure that guests can stay active and enjoy their stay to the fullest. The hotel boasts a state-of-the-art fitness center, equipped with modern exercise machines and equipment. Whether you prefer cardio workouts or strength training, the fitness center has everything you need to maintain your fitness routine while traveling. The friendly and knowledgeable staff are always on hand to assist and provide guidance, ensuring you have a productive workout session. After a challenging workout, guests can take a refreshing dip in the hotel's outdoor pool. Surrounded by lush greenery, the pool offers a serene and tranquil setting where you can unwind and relax. Whether you want to swim a few laps or simply soak up the sun on the comfortable loungers, the outdoor pool provides the perfect escape from the hustle and bustle of the city. With its crystal-clear waters and inviting atmosphere, the pool is an ideal spot to rejuvenate and recharge before exploring all that Penang has to offer.

Convenience Facilities at Hotel Neo+ Penang by ASTON

Experience a seamless stay at Hotel Neo+ Penang by ASTON, where thoughtful amenities ensure maximum comfort and convenience. Guests can enjoy complimentary Wi-Fi in all rooms and public areas, keeping you connected throughout your visit. For added security and peace of mind, the hotel offers safety deposit boxes, perfect for storing valuables securely during your stay. Should you need to freshen up or do laundry, the hotel provides efficient laundry services, while daily housekeeping ensures your room remains tidy and inviting. For your convenience, the hotel also features luggage storage to assist with your travel plans and a designated smoking area for those who prefer to smoke outdoors. Whether you're here for business or leisure, these facilities are designed to make your experience effortless and enjoyable, allowing you to focus on exploring the vibrant surroundings of Penang.

Convenient Onsite Parking at Hotel Neo+ Penang by ASTON

Guests staying at Hotel Neo+ Penang by ASTON can enjoy the convenience of having an onsite car park, making it easy to explore the vibrant city of Penang at your own pace. The secure and accessible parking facility ensures that your vehicle is safe while you indulge in the hotel's amenities or venture out to discover local attractions.

Luxurious Comfort and Modern Amenities at Hotel Neo+ Penang by ASTON

Experience a stay of ultimate comfort with our well-appointed rooms at Hotel Neo+ Penang by ASTON, designed to cater to your every need. Relax in cool air-conditioned surroundings while enjoying the latest in entertainment with in-house movies, satellite/cable TV, and a television for your viewing pleasure. For added convenience, each room features a mini bar, refrigerator, and complimentary bottled water, ensuring you stay refreshed throughout your stay. Wake up to the aroma of complimentary instant coffee and enjoy the convenience of a coffee/tea maker, perfect for starting your day or unwinding after a busy day of exploring Penang.

Delightful Dining Experience at Hotel Neo+ Penang by ASTON

At Hotel Neo+ Penang by ASTON, guests are treated to a delightful dining experience that complements their stay. Start your day with a hearty and diverse breakfast buffet, featuring a wide array of local and international dishes crafted to satisfy every palate. Whether you prefer traditional Malaysian flavors or global favorites, our breakfast offerings provide a perfect start to your day of exploration and relaxation. Throughout your stay, the hotel’s commitment to comfort extends to daily housekeeping services, ensuring your room remains pristine and inviting. While the hotel currently offers a satisfying breakfast buffet as its main dining facility, guests can enjoy a clean, comfortable environment that enhances their overall experience. With attentive service and a focus on guest satisfaction, Hotel Neo+ Penang by ASTON promises a pleasant and memorable stay for all visitors.

Discover Comfortable and Versatile Room Options at Hotel Neo+ Penang by ASTON

Hotel Neo+ Penang by ASTON offers a range of thoughtfully designed rooms to suit every traveler's needs. Choose from the cozy Superior Double Room, featuring a spacious 21 square meters with a comfortable King Bed, or opt for the more expansive Deluxe Room, measuring 28 square meters with a plush Queen Bed. For families or groups, the Family Room provides ample space of 36 square meters with flexible bedding options, including a Single or Double Bed, ensuring everyone has a restful stay. Travelers seeking a touch of luxury can indulge in the Junior Suite, a generous 38 square meters with a King Bed, perfect for those who desire extra space and comfort. Additionally, the Superior Twin Room offers a practical option with two Single Beds within 21 square meters, ideal for friends or colleagues sharing the room. Booking these rooms through Agoda guarantees you the best possible prices, allowing you to enjoy a premium stay without stretching your budget. The booking process is straightforward and hassle-free, providing you with peace of mind and more time to plan your exciting adventures in Penang. Whether you're traveling solo, with family, or friends, Hotel Neo+ Penang by ASTON ensures a seamless and satisfying booking experience, making your trip as enjoyable as your stay.

Discover the Vibrant Charm of Georgetown

Georgetown, the capital city of Penang, Malaysia, is a captivating destination that seamlessly blends history, culture, and modernity. With its UNESCO World Heritage status, this vibrant city is a treasure trove of colonial architecture, colorful street art, and mouthwatering culinary delights. Hotel Neo+ Penang by ASTON is perfectly situated in the heart of Georgetown, allowing guests to easily explore and immerse themselves in the rich heritage and lively atmosphere of this enchanting city. As you wander through the streets of Georgetown, you'll be greeted by an eclectic mix of architectural styles, from British colonial buildings to Chinese shophouses. Take a leisurely stroll along Armenian Street and discover stunning murals and street art by renowned artists such as Ernest Zacharevic. Visit the iconic Cheong Fatt Tze Mansion, also known as the Blue Mansion, and marvel at its indigo-hued walls and intricate Chinese architecture. Explore the bustling Clan Jetties, where traditional wooden houses are built on stilts over the water, offering a glimpse into the city's maritime past. Georgetown is not only a feast for the eyes but also a paradise for food lovers. Indulge in Penang's famous street food, which is a delightful fusion of Malay, Chinese, and Indian flavors. From mouthwatering char kway teow and fragrant nasi kandar to delectable Hokkien mee and savory satay, your taste buds will be in for a treat. After a satisfying meal, head to one of the trendy cafes or hipster bars that have sprung up in the city, offering a vibrant nightlife scene. Whether you're a history buff, a food enthusiast, or simply seeking an immersive cultural experience, Georgetown has something to offer everyone.

Convenient Transportation from Penang Airport to Hotel Neo+ Penang by ASTON

Located in the heart of Georgetown, Penang, Hotel Neo+ Penang by ASTON offers a convenient and comfortable stay for travelers visiting this vibrant city. When it comes to getting to the hotel from the nearest airport, Penang International Airport, there are a few transportation options available. One of the most convenient ways to reach Hotel Neo+ Penang by ASTON from the airport is by taking a taxi. The airport is located approximately 20 kilometers away from the hotel, and the journey takes around 30 minutes, depending on the traffic. Taxis are readily available at the airport and offer a hassle-free transfer to the hotel. It is advisable to use official airport taxis or pre-book a taxi to ensure a reliable and safe journey. Another option for transportation is using a ride-sharing service like Grab. Grab is a popular and reliable option in Penang, offering affordable fares and convenient pick-up and drop-off locations. Simply download the Grab app on your smartphone, book a ride, and enjoy a comfortable journey to Hotel Neo+ Penang by ASTON. For those who prefer public transportation, there is a bus service available from the airport to Georgetown. The Rapid Penang Bus 401E operates between the airport and the city center, including a stop near the hotel. The bus journey takes approximately 1 hour, depending on the traffic. This option is more budget-friendly but may take longer compared to taxis or ride-sharing services. No matter which transportation option you choose, Hotel Neo+ Penang by ASTON is easily accessible from Penang International Airport, ensuring a smooth and convenient arrival for guests. With its central location in Georgetown, guests can explore the city's attractions, culinary delights, and cultural landmarks with ease.

Discover the Rich Heritage of Penang at Hotel Neo+ Penang by ASTON

Hotel Neo+ Penang by ASTON is perfectly located in the heart of Penang, surrounded by a wealth of cultural landmarks and attractions. Just a short distance away, you'll find the Pinang Peranakan Mansion, a beautifully restored heritage house that offers a fascinating glimpse into the Peranakan culture and lifestyle. Step back in time as you explore the opulent interiors and admire the intricate craftsmanship. For those interested in the city's maritime history, Chew's Jetty is a must-visit attraction. This historic waterfront settlement is home to a community of Chew Clan families who have been living on stilts for generations. Take a leisurely stroll along the wooden walkways, soak in the picturesque views of the sea, and learn about the unique lifestyle of the Chew Clan. Another iconic landmark nearby is the Cheong Fatt Tze - The Blue Mansion, a UNESCO World Heritage Site renowned for its indigo-blue exterior and exquisite architecture. Immerse yourself in the grandeur of this 19th-century mansion, which showcases a blend of Chinese and European influences. Venture further into the city and you'll come across the Khoo Kongsi, a magnificent Chinese clanhouse that showcases the rich heritage of the Khoo family. Admire the intricate woodcarvings, ornate decorations, and beautiful temples within the complex. History buffs will also appreciate a visit to Penang Fort Cornwallis, the largest standing fort in Malaysia. Explore the ramparts, cannons, and historical artifacts as you learn about the fort's role in protecting the island from invasions. Art enthusiasts will be delighted to discover Armenian Street, a vibrant hub for street art in George Town. Marvel at the colorful murals and interactive installations that adorn the walls, showcasing the creativity and talent of local artists. Nature lovers can escape the bustling city and explore the serene Penang Botanical Gardens. Take a leisurely stroll amidst lush greenery, discover a variety of plant species, and enjoy the tranquility of this urban oasis. For a unique cultural experience, visit the Dharmikarama Burmese Temple, the oldest Burmese temple in Penang. Admire the intricate architecture, ornate decorations, and serene atmosphere as you learn about Burmese culture and traditions. Lastly, don't miss the opportunity to visit the Upside Down Museum, a quirky attraction that offers a fun and interactive experience. Explore various upside-down rooms and snap creative photos that will leave your friends wondering! With its prime location surrounded by these captivating landmarks and attractions, Hotel Neo+ Penang by ASTON is the perfect base for exploring the rich heritage and cultural diversity of Penang.

Conveniently Located Near Komtar Bus Terminal and Pengkalan Raja Tun Uda Bus Terminal

Hotel Neo+ Penang by ASTON is ideally situated near two major public transport stations, making it a convenient choice for travelers looking to explore Penang. The hotel is just a short distance away from Komtar Bus Terminal, which serves as a central hub for buses traveling to various destinations on the island. From here, guests can easily access popular attractions such as George Town, Batu Ferringhi, and Penang Hill. Additionally, Pengkalan Raja Tun Uda Bus Terminal is also within close proximity to the hotel. This terminal offers a wide range of bus services, including routes to other parts of Penang and even neighboring states. With these two transport options nearby, guests can easily navigate their way around the city and beyond, ensuring a hassle-free travel experience during their stay at Hotel Neo+ Penang by ASTON.

A Culinary Paradise Just Steps Away

Hotel Neo+ Penang by ASTON is surrounded by a diverse range of restaurants that will satisfy any food lover's cravings. Just a short walk away, you'll find Teksen Restaurant, a local favorite known for its authentic Malaysian cuisine. For a cozy and relaxed ambiance, head to PINWHEEL RESTO CAFE, where you can indulge in delicious Western and Asian fusion dishes. If you're in the mood for Middle Eastern flavors, Halab Penang is the place to go, serving up mouthwatering kebabs and aromatic rice dishes. Craving for some local street food? Look no further than Restoran Nasi Kandar Line Clear, where you can savor the aromatic spices and flavors of Penang's famous Nasi Kandar. These are just a few of the many dining options available near the hotel, ensuring that every meal will be a delightful culinary adventure.

Shop till you drop at Hotel Neo+ Penang by ASTON’s surrounding shopping landmarks

Hotel Neo+ Penang by ASTON is situated amidst a bustling shopping district, offering guests a wide array of retail therapy options. Just a short distance away, you'll find Fuan Wong, a popular shop known for its unique selection of traditional Chinese herbs and remedies. For those looking for fashion and accessories, Hong Giap Hang is the go-to spot, offering a range of trendy clothing and stylish accessories. Penang Plaza is also nearby, a shopping complex that houses a variety of shops, including electronics, beauty, and fashion stores. If you're in the mood for some local street shopping, Macallum Street Night Market and Lorong Kulit Flea Market are just a stone's throw away, where you can browse through a treasure trove of antiques, vintage items, and local handicrafts. For those interested in marine life, Chew Thean Yang Aquarium is a must-visit, showcasing a fascinating collection of marine creatures. Seang Hin Leong Rattan and Bamboo Craft and Siddhi Gifts & Crafts are perfect for those seeking unique souvenirs and handmade crafts. And for animal lovers, Penang SPCA is nearby, where you can support a good cause and find adorable furry friends. Lastly, don't miss out on exploring Chowraster Bazaar, a vibrant market offering a wide range of goods, from clothing and accessories to local delicacies. With such a diverse range of shopping landmarks in the vicinity, Hotel Neo+ Penang by ASTON is the perfect choice for shopaholics and those looking to indulge in retail therapy.

Affordable Luxury: Experience Hotel Neo+ Penang by ASTON at a Fraction of the Price

Hotel Neo+ Penang by ASTON offers an unbeatable combination of affordability and luxury, with rooms starting at just $49 per night. Compared to the average price of a hotel room in Penang, which is $69, this hotel provides exceptional value for money without compromising on quality. At Hotel Neo+ Penang by ASTON, you can enjoy a comfortable and stylish stay without breaking the bank. The hotel boasts modern and well-appointed rooms that are designed with your comfort in mind. Each room features contemporary furnishings, plush bedding, and a range of amenities to ensure a relaxing and enjoyable stay. Whether you're traveling for business or leisure, Hotel Neo+ Penang by ASTON offers a wallet-friendly option that doesn't skimp on quality. With its affordable pricing and top-notch facilities, this hotel is the perfect choice for budget-conscious travelers looking for a memorable stay in Penang.

Friendly Staff, Clean Rooms, and Great Location

Hotel Neo+ Penang by ASTON is a beloved hotel that offers an exceptional experience for its guests. With friendly and helpful staff, visitors feel welcomed and well taken care of during their stay. The hotel's affordability is also a major plus, making it a top choice for budget-conscious travelers. The rooms are clean and well-maintained, ensuring a comfortable and enjoyable stay. The hotel's prime location is another highlight, allowing guests to easily explore the vibrant city of Penang. Additionally, the delicious breakfast served at the hotel is a delightful way to start the day. With its family-friendly atmosphere, Hotel Neo+ Penang by ASTON is the perfect choice for both families and friends looking to create lasting memories together. The spacious and comfortable rooms offer a great city view, and the pleasant pool area provides a relaxing spot to unwind. Overall, guests can expect a pleasant and memorable stay at Hotel Neo+ Penang by ASTON.

A Memorable Stay at Hotel Neo+ Penang by ASTON

Hotel Neo+ Penang by ASTON is a top-rated hotel that offers a truly memorable stay for its guests. With an overall rating of 8.0, it is clear that this hotel is highly regarded by its visitors. The positive customer reviews highlight the excellent value for money that guests experience during their stay. With an impressive rating of 8.0 for value, Hotel Neo+ Penang by ASTON offers affordable rates without compromising on quality. One aspect that stands out in the customer reviews is the hotel's exceptional cleanliness. With a rating of 8.1 for cleanliness, guests can expect spotless and well-maintained rooms throughout their stay. The hotel's housekeeping team goes above and beyond to ensure that every corner of the hotel is immaculate, creating a comfortable and inviting atmosphere for guests. Moreover, the location of Hotel Neo+ Penang by ASTON is highly praised by its visitors, with a rating of 8.5. Situated in Penang, Malaysia, this hotel offers a convenient and strategic location for both leisure and business travelers. Guests can easily explore popular attractions, shopping centers, and dining options in the vicinity, making it an ideal choice for those looking to experience the best of Penang.

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Amenities and facilities

Very good7.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Safety deposit boxes
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
  • Swimming pool [kids]
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Free instant coffee
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kettle
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental
Restaurants on site
Lemongrass Restaurant
  • Cuisine: International, Local, Malaysian
  • Menu: A-la-carte

Location

68, Jalan Gurdwara, Georgetown, Penang, Malaysia, 10300

Excellent8.7

Location

Airports
  • Penang International Airport (PEN)
    14.2 km 22 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.5 km
Public transportation
  • Komtar Bus Terminal
    310 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.5 km
Hospital or clinic
  • Watsons
    480 m
Shopping
  • Gurney Plaza
    3.5 km
Convenience store
  • 7 Eleven
    230 m
Cash withdrawal
  • ATM
    160 m

What's nearby

Popular landmarks
  • Armenian Street
    960 m
  • Khoo Kongsi
    1.0 km
  • Cheong Fatt Tze - The Blue Mansion
    1.2 km
  • Chew's Jetty
    1.3 km
  • Pinang Peranakan Mansion
    1.5 km
  • Penang Fort Cornwallis
    2.1 km
  • Kek Lok Si Temple
    6.2 km
  • Batu Ferringhi Beach
    11.2 km
  • Entopia
    13.1 km
  • Escape Theme Park
    13.2 km
Nearby landmarks
  • The Swagger Salon
    30 m
  • Hin Bus Depot
    40 m
  • Gama Supermarket & Department store
    160 m
  • George Town
    210 m
  • M Mall
    270 m
  • Popular Bookshop
    280 m
  • Penang Tourist Guide Association
    280 m
  • Tech Dome Penang
    290 m
  • Komtar
    300 m
  • 1st Avenue Mall
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • Extra bed is subject to availability.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center33.3 km
  • Travel time to airport (minutes)30
The property
  • Year property opened2014
  • Number of floors25
  • Room voltage220
  • Number of rooms 196
  • Most recent renovation2015
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges1

Reviews of Hotel Neo+ Penang by ASTON from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 9.2
  • 8.0
  • 10
  • 10
  • 10

Most recent

  • Location score 8.7 out of 10 and is a high score in Penang
    Location8.7
  • Cleanliness score 8.3 out of 10 and is a high score in Penang
    Cleanliness8.3
  • Service score 8.2 out of 10 and is a high score in Penang
    Service8.2
  • Value for money score 8.2 out of 10 and is a high score in Penang
    Value for money8.2
  • Room comfort and quality score 8.1 out of 10 and is a high score in Penang
    Room comfort and quality8.1
  • Facilities score 7.9 out of 10 and is a high score in Penang
    Facilities7.9
High score for Penang

Rating

9+ Exceptional (2,069)
8-9 Excellent (1,009)
7-8 Very Good (1,490)
6-7 Good (558)
<6 Below Expectation (799)

Review summary

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This conveniently located hotel boasts excellent service and friendly staff, including Mr. Raj and Mr. Thevin. Guests can enjoy modern, spacious, and clean rooms with stunning views of the city, sea, and hills. With reasonable rates and ample covered parking, this hotel offers great value for money. Guests can find nearby shopping centers and a coffee shop across the street for breakfast.

A few guests report cleanliness issues, such as stains on the bathroom floor and old towels.

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43% Unfavourable

Room comfort

Mentioned in 119 reviews
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71% Positive
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28% Unfavourable

Room size

Mentioned in 118 reviews
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79% Positive
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20% Unfavourable

Value for money

Mentioned in 104 reviews
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93% Positive
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6% Unfavourable

Parking

Mentioned in 103 reviews
sentiment-positive-indicator
84% Positive
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15% Unfavourable

Pool

Mentioned in 77 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable
Showing 5,928 verified guest comments
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  1. 10.0
    Exceptional
    Mohamad from Malaysia
    Solo traveler
    Neo Room
    Stayed 2 nights in November 2025

    “⭐ 5/5 – Comfortable, Modern & Perfect for a Penang Stay”

    I had a wonderful stay at Hotel Neo+ Penang by Aston. From check-in to check-out, everything was smooth and pleasant. The hotel has a modern feel, the rooms are clean, comfortable, and well-maintained, and the overall atmosphere is relaxing — perfect after a long day exploring Penang. The location is excellent, close to many popular attractions, food spots, and conveniences. Whether you’re hunting for Penang street food, visiting heritage areas, or just walking around town, everything is easy to reach. The amenities are solid, the staff are friendly and helpful, and the facilities are well-kept. It’s a hotel that delivers good value for money without compromising comfort. Overall, Hotel Neo+ Penang is a great choice for couples, families, and anyone looking for a clean, modern, and strategically located stay in Penang. Highly recommended!

    Reviewed November 23, 2025

    Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang

    Responded November 24, 2025
    Hotel Neo+ Penang by ASTON
  2. 9.2
    Exceptional
    Angela from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in August 2025

    “Great Location”

    One of my favourite hotel in Georgetown, Penang. I used to stay here each time I return to my hometown until the rate gone up to high for my budget. This time round I managed to booked at a cheaper rate with breakfast. Was surprised to get an upgrade to junior suite. The room is huge but the extra space is of no use as there is only an arm chair with leg stool, a small round coffee table and a dinning chair. Neverless, the bed is very comfortable and the extra pillows are a plus. Suggest to put in 2 arm chairs where guests can sit down for a cup of coffee and chit chat. The only downside is the TV transmission is poor quality. Cannot view all channels clearly. Breakfast can also be better. Instead of fried kway tiao or rice noodles, why not bee hoon and egg noodles which are popular. Overall, we had a comfortable stay.

    Reviewed August 10, 2025

    Dear Valued Guest, It’s always a pleasure to welcome returning guests, and we’re so glad you enjoyed your stay and the upgrade to our junior suite. Your comments on room seating, TV quality, and breakfast options are valuable, and we’ll certainly take them into consideration for future improvements. We’re happy to hear you had a comfortable visit overall and look forward to seeing you again on your next trip to Georgetown. Best regards, The Management Hotel Neo+ Penang

    Responded August 15, 2025
    Hotel Neo+ Penang by ASTON
  3. 9.2
    Exceptional
    Teresa from Malaysia
    Couple
    Superior Twin Room
    Stayed 1 night in September 2025

    “Exceptional”

    Stayed here from 8th to 13th September in Room 809. We arrived late at 11.30pm on the 8th, and I explained at check-in that we were part of a group booking arriving the next day, with our stay extended both pre- and post-event. I requested to keep the same room throughout, and the lady at the counter (unfortunately didn’t get her name) kindly assured me that everything was arranged — no need to revalidate my card during the check-in rush, as it was valid until the 13th. That first night went smoothly. The next morning, however, my friend got stuck in the bathroom because the door wouldn’t open. It took a while for help to come, but when maintenance arrived, the staff who assisted was really great — very helpful and professional. Things became more challenging in the afternoon when three busloads of my friends arrived. While they were checking in, I went up to our room to use the toilet but found I couldn’t get in at all. I went to the counter, only to be told my card had to be validated again from the group list. This was very frustrating since I was told the card was already valid until the end of my stay. I then had to wait for the entire group check-in to finish before mine could be fixed. With hundreds of us checking in and only two lifts available, it turned into quite a hassle. We even asked if the service lift could be opened temporarily to ease the congestion, but were told no due to SOP. I do understand rules, but when a huge group is moving in and guests are waiting more than half an hour just to get to their rooms, flexibility would have helped a lot. To make things worse, staff were using the same guest lifts to move luggage, which slowed things down even more. As for breakfast — it was okay, nothing fancy. Not much variety, and the menu was almost the same every day. It works if you don’t feel like going out in the morning, but don’t expect anything special.

    Reviewed September 18, 2025

    Dear Valued Guest, Thank you for sharing your experience with us. We sincerely apologize for any discomfort you encountered during your stay. Your feedback is invaluable to us, and we have taken note of your concerns to ensure improvements are made. We strive to provide excellent service to all our guests, and we regret that we fell short on this occasion. We appreciate your patience and understanding, and we hope to have the opportunity to restore your faith in our services during your next visit. Best regards, The Management Hotel Neo+ Penang

    Responded September 19, 2025
    Hotel Neo+ Penang by ASTON
  4. 10.0
    Exceptional
    Cheah from Malaysia
    Business traveler
    Superior Twin Room
    Stayed 2 nights in July 2025

    “Great Stay”

    The room was spacious, clean, and comfortable, with good Wi-Fi and a modern feel. I especially enjoyed the rooftop pool with city views—it was a nice bonus after a day of exploring George Town. The location is excellent, just a short walk from Komtar, popular hawker stalls, and shopping areas. Staff were friendly and check-in was smooth. Free on-site parking and water dispensers on each floor were also convenient. Overall, a solid choice for anyone visiting Penang, especially for those wanting easy access to the city's main attractions.

    Reviewed July 06, 2025

    Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang

    Responded July 28, 2025
    Hotel Neo+ Penang by ASTON
  5. 10.0
    Exceptional
    AQILAH from Malaysia
    Family with teens
    Superior Twin Room
    Stayed 1 night in October 2025

    “Smooth Check-In, Free Parking”

    The hotel service is excellent. If you check in through Agoda, you can simply go to the counter, show your IC, and you’re done. The hotel provides six levels of parking within the building, which is very convenient — and it’s free! You can validate your TNG card or use the hotel card provided. They also provide a Coway water dispenser and an iron on each floor, which is very convenient. The air conditioner works well, and the water heater is also great. Overall, this hotel is very nice. I’ll definitely come back here again when visiting Penang with friends and family.

    Reviewed October 21, 2025

    Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang

    Responded October 21, 2025
    Hotel Neo+ Penang by ASTON
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