Hotel Grand Crystal

3 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

40, Jalan Kampung Perak, Alor Setar City Center, Alor Setar, Malaysia, 5100

Highlights

Excellent room comfort & quality

- Rooms are frequently described as spacious with comfortable beds and s...

Terbaik,staff mesra,makanan sedap,bilik ok👍
Highly reviewed check-in/out

- Check-in and check-out are fast and straightforward in several stays

Ideal location

- Central city location within walking distance to Aman Central, Menara...

The room is quite big and the location also good.
Great breakfast

- Breakfast buffet and cooked items (notably nasi lemak, kuey teow goren...

Good to stay, calm condition, breakfast meeting local taste
Professional guest services

- Staff across front desk, housekeeping and F&B are repeatedly described...

Terbaik,staff mesra,makanan sedap,bilik ok👍

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Restaurants

Family room

Luggage storage

Breakfast

About us

Hotel Grand Crystal is a conveniently located hotel with an outdoor pool and dining experience at Putra Coffee House. Perfect for a memorable stay. Stay at Hotel Grand Crystal in the heart of Alor Setar City Center. Enjoy easy access to attractions, local markets, and a lively food scene. With 24-hour check-in, delicious cuisine, and a sparkling swimming pool, this hotel offers a delightful stay. Rooms feature air conditioning, internet access, rejuvenating showers, and stunning views. Hotel Grand Crystal is the ultimate choice for two travelers seeking an unforgettable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 13 times in last 24 hr

  • Recommended for short stay, the staff friendly and helpful.
    Alini
    Malaysia
  • I highly recommend this hotel for your visit to Alor Star.
    Adilah
    Malaysia
  • Mcm2 lg mknn sperti kuih2 roti puding agar2 ...
    Habiah
    Malaysia
  • Very affordable price for a stay with breakfast included
    Jalalluddin
    Malaysia
  • Definitely will consider this hotel again for next trip.
    Grace
    Malaysia
tooltip

Nearest transportation options

Alor Setar Railway Station is within 1.13 km

See map

8.0Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
tooltip

There are 122 places in walking distance!

Parking
FREE
Walkable places
Sentosa Plaza
130 m
Rumah Merdeka
270 m
Zahir Mosque
340 m
Muzium Padi
370 m
The Big Clock Tower
390 m
Popular landmarks
Menara Alor Setar Tower
730 m
Pekan Rabu Complex
740 m
City Plaza Alor Setar Shopping Mall
980 m
Rumah Kelahiran Mahathir
1.0 km
Wat Nikrodharam
1.6 km
Closest landmarks
BP
130 m
Venkat Skin Clinic
290 m
Private Parking
360 m
Balai Besar
390 m
INS Specialist Centre
440 m

Good to know

Value for money7.7
Location rating8.0
Nearest airportSultan Abdul Halim Airport (AOR)
Distance to airport9.6 km

Select your room

1/18

Deluxe Double

16 m²/172 ft²
Max 2 adults
1 queen bed
Preferred by Couples
Street view
1/13

Deluxe Twin

16 m²/172 ft²
Max 2 adults
2 single beds
Street view
1/12

Junior Suite Room

40 m²/431 ft²
Max 2 adults
1 queen bed
Street view
1/11

Deluxe Twin Room

14 m²/151 ft²
Max 3 adults
1/8

Family triple room

20 m²/215 ft²
Max 3 adults
1 queen bed and 1 single bed
Fits groups
1/7

Family Deluxe Triple

20 m²/215 ft²
Max 3 adults
1 single bed and 1 queen bed
Fits groups
Street view
1/7

Deluxe Triple Room

14 m²/151 ft²
Max 5 adults
1 single bed and 1 queen bed
Street view
1/7

Superior Twin Room

14 m²/151 ft²
Max 4 adults
2 single beds
Outdoor view
1/8

Deluxe Room

14 m²/151 ft²
Max 3 adults
1/7

Deluxe Triple Room

Max 3 adults

Frequently asked questions

Yes, Hotel Grand Crystal provides business facilities, meeting rooms, and free Wi-Fi for business events.

Yes, Hotel Grand Crystal provides safety deposit boxes.

Yes, Hotel Grand Crystal has family rooms.

Hotel Grand Crystal offers a breakfast buffet.

Yes, Hotel Grand Crystal has a halal restaurant and offers halal breakfast.

Staff at Hotel Grand Crystal speak English, Indonesian, and Malay.

Check-in at Hotel Grand Crystal starts at 02:00 PM and check-out is until 12:00 PM.

Yes, Hotel Grand Crystal has facilities for disabled guests.

Yes, late check-out is available at Hotel Grand Crystal for a charge of RM 10.00 per hour.

Yes, Hotel Grand Crystal provides room service.

Yes, Hotel Grand Crystal provides a taxi service.

Yes, Hotel Grand Crystal is within walking distance of the Zahir Mosque (0.34 km) and Menara Alor Setar Tower (0.73 km).

The swimming pool at Hotel Grand Crystal is temporarily closed until further notice.

Yes, Hotel Grand Crystal has one onsite restaurant.

Hotel Grand Crystal is 9.55 km from Sultan Abdul Halim Airport.

Yes, Hotel Grand Crystal offers free onsite car parking.

Yes, Hotel Grand Crystal has a 24-hour front desk.

Yes, Hotel Grand Crystal provides airport transfer facilities.

Yes, Hotel Grand Crystal provides cots free of charge.

Yes, all rooms at Hotel Grand Crystal are equipped with air conditioning.

Yes, Hotel Grand Crystal provides luggage storage.

Yes, Hotel Grand Crystal is located near the Alor Setar Railway Station, which is 1.13 km away.

Yes, Sentosa Plaza is located 0.13 km from Hotel Grand Crystal.

Yes, Hotel Grand Crystal has an elevator.

Yes, Hotel Grand Crystal provides an ironing service.

Yes, Hotel Grand Crystal has a designated smoking area.

Yes, Hotel Grand Crystal is located near various dining options in Alor Setar.

Yes, Hotel Grand Crystal offers cashless payment services.

Yes, Hotel Grand Crystal provides free Wi-Fi in all rooms and public areas.

Yes, Hotel Grand Crystal provides meeting and banquet facilities, as well as equipment for business events.

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Hotel Grand Crystal

More about Hotel Grand Crystal

Experience Comfort and Convenience at Hotel Grand Crystal in Alor Setar

Welcome to Hotel Grand Crystal, a 3-star hotel located in the heart of Alor Setar, Malaysia. With its prime location and excellent amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers alike. Upon arrival, guests can check-in from 02:00 PM and start their memorable stay at Hotel Grand Crystal. The hotel boasts a total of 130 well-appointed rooms, ensuring that there is always a perfect accommodation option for every guest. Whether you are traveling alone, with a partner, or with your family, you can find the ideal room to suit your needs and preferences. At Hotel Grand Crystal, guests can enjoy a hassle-free check-out experience until 12:00 PM, allowing for a relaxed and leisurely departure. The hotel understands the importance of providing a seamless experience for its guests, ensuring that every aspect of their stay is convenient and enjoyable. Families traveling with children will be delighted to know that Hotel Grand Crystal has a child-friendly policy. Children between the ages of 2 to 11 can stay free of charge, making it an excellent choice for family vacations. The hotel's warm and welcoming atmosphere, combined with its child-friendly amenities, ensures that both parents and children can have a memorable and enjoyable stay. Experience the perfect blend of comfort, convenience, and family-friendly hospitality at Hotel Grand Crystal. Book your stay today and discover the wonders of Alor Setar while enjoying a comfortable and memorable stay at this charming 3-star hotel.

Convenience Facilities at Hotel Grand Crystal

At Hotel Grand Crystal in Alor Setar, Malaysia, guests can enjoy a range of convenient facilities that enhance their stay. With room service available, guests can indulge in delicious meals and snacks without leaving the comfort of their rooms. The hotel also offers safety deposit boxes, ensuring that valuable belongings are kept secure during the stay. For those who need to stay connected, Hotel Grand Crystal provides Wi-Fi in both public areas and all rooms, allowing guests to easily access the internet for work or leisure. Additionally, the hotel has a designated smoking area for guests who smoke, providing a comfortable and convenient space for them. To make guests' stay even more hassle-free, Hotel Grand Crystal offers luggage storage facilities, allowing guests to securely store their bags before check-in or after check-out. The hotel also provides daily housekeeping services, ensuring that rooms are kept clean and tidy throughout the stay. With these convenient facilities, Hotel Grand Crystal aims to provide a comfortable and hassle-free experience for all guests.

Convenient Transport Facilities at Hotel Grand Crystal

At Hotel Grand Crystal in Alor Setar, Malaysia, guests can enjoy a range of convenient transport facilities that make exploring the city a breeze. The hotel offers a spacious and secure car park onsite, ensuring that guests have a hassle-free experience when it comes to parking their vehicles. What's more, the car park is free of charge, allowing guests to save on additional expenses during their stay. For those who prefer to leave the driving to someone else, Hotel Grand Crystal also provides a reliable taxi service. Whether you need a ride to the airport, a nearby attraction, or simply want to explore the city without worrying about navigation, the hotel's taxi service is readily available. With friendly and knowledgeable drivers, guests can sit back, relax, and enjoy the sights and sounds of Alor Setar. With its convenient car park, free of charge, and reliable taxi service, Hotel Grand Crystal ensures that guests have easy access to transportation options throughout their stay. Whether you're exploring the city's vibrant attractions or embarking on a business trip, the hotel's transport facilities will enhance your overall experience and make your stay in Alor Setar truly memorable.

Modern Comforts and Amenities at Hotel Grand Crystal

Indulge in a luxurious stay at Hotel Grand Crystal in Alor Setar, Malaysia, where modern comforts and amenities await you in every room. Each room is equipped with air conditioning, ensuring a cool and comfortable atmosphere throughout your stay. Whether you're visiting for business or leisure, you'll find everything you need right at your fingertips. Get ready for the day ahead with the convenience of a hair dryer, provided in every room. Say goodbye to bulky luggage and enjoy the freedom of traveling light, knowing that you can easily style your hair whenever you need to. For your entertainment needs, each room is equipped with a television, offering a wide range of channels to choose from. Whether you want to catch up on the latest news or unwind with your favorite TV show, you can do it all from the comfort of your room. With satellite/cable TV, you'll never miss out on your favorite programs even when you're away from home. At Hotel Grand Crystal, your comfort and convenience are our top priorities. We strive to provide you with the best room facilities to enhance your stay and ensure a memorable experience. Book your stay with us today and enjoy the modern comforts and amenities that await you.

Indulge in Exquisite Dining at Hotel Grand Crystal

Hotel Grand Crystal in Alor Setar, Malaysia, offers a range of exceptional dining facilities to tantalize your taste buds. Whether you prefer a sit-down meal or the convenience of in-room dining, this hotel has you covered. The hotel features a stylish and inviting restaurant where you can savor delectable dishes prepared by skilled chefs. With a diverse menu that caters to all palates, you can indulge in both local and international cuisine that will leave you craving for more. For those who prefer to dine in the comfort of their own room, Hotel Grand Crystal provides convenient room service. You can enjoy a delectable meal in the privacy of your own space, ensuring a truly relaxing and enjoyable experience. In addition, the hotel's daily housekeeping ensures that your dining area is kept clean and tidy, allowing you to fully immerse yourself in the culinary delights. Start your day off right with a hearty breakfast at the hotel's halal restaurant. The breakfast buffet offers a wide selection of dishes, including a sumptuous continental breakfast to cater to different dietary preferences. Whether you prefer a light and healthy start to your day or a filling feast, the breakfast buffet at Hotel Grand Crystal has something for everyone. Indulge in a variety of freshly prepared dishes, accompanied by a range of beverages to kickstart your day on a delightful note.

Luxurious and Spacious Rooms at Hotel Grand Crystal

Hotel Grand Crystal in Alor Setar, Malaysia offers a range of exquisite rooms to cater to every traveler's needs. Choose from the Deluxe Double room, featuring a comfortable queen bed and spanning 16 square meters of space, perfect for couples seeking a cozy retreat. For those traveling with a companion, the Deluxe Twin room offers two single beds and the same generous space, ensuring a restful night's sleep. Families or groups of friends can opt for the Family Deluxe Triple room, which provides 20 square meters of space and the flexibility of either a single bed or a queen bed, accommodating up to three guests comfortably. If you desire an indulgent stay, the Junior Suite Room at Hotel Grand Crystal is the perfect choice. Spanning a spacious 40 square meters, this suite boasts a luxurious queen bed and ample room for relaxation and rejuvenation. By booking these exceptional rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for Hotel Grand Crystal, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and book your preferred room type at Hotel Grand Crystal, making your travel planning a breeze. So why wait? Secure your stay at Hotel Grand Crystal through Agoda today and embark on a memorable journey in Alor Setar, Malaysia.

Discover the Vibrant Alor Setar City Center

Nestled in the heart of Alor Setar, Malaysia, Hotel Grand Crystal offers a convenient location for exploring the vibrant Alor Setar City Center. With its rich history and cultural heritage, this bustling city center is a treasure trove of attractions and experiences. Step outside the hotel, and you'll find yourself immersed in the vibrant energy of Alor Setar City Center. Take a leisurely stroll along the bustling streets, where you'll encounter a mix of modern buildings and traditional shop houses. Indulge in a shopping spree at the numerous boutique stores and shopping malls, or sample the local cuisine at the bustling street food stalls and restaurants. For history enthusiasts, the Alor Setar City Center is home to several historical landmarks. Visit the majestic Zahir Mosque, one of the oldest and most beautiful mosques in Malaysia, or explore the Alor Setar Tower, an iconic landmark that offers panoramic views of the city. Immerse yourself in the local culture by visiting the Pekan Rabu Complex, a vibrant market where you can find traditional handicrafts, clothing, and local delicacies. Whether you're a history buff, a food lover, or a shopaholic, the Alor Setar City Center has something to offer everyone. And with Hotel Grand Crystal as your base, you'll have easy access to all the attractions and experiences this vibrant city center has to offer.

Convenient Transportation from Nearby Airports to Hotel Grand Crystal

Located in the heart of Alor Setar City Center, Hotel Grand Crystal is a popular choice for travelers seeking comfort and convenience. When it comes to reaching this exquisite hotel from the nearest airports, visitors have several options to choose from. For those arriving at Sultan Abdul Halim Airport, the most convenient way to reach Hotel Grand Crystal is by taking a taxi or a Grab ride. The journey takes approximately 20 minutes, depending on the traffic conditions. Taxis are readily available at the airport, and Grab is a popular ride-hailing service in Malaysia that offers a convenient and affordable transportation option. Alternatively, guests can also arrange for a private airport transfer through the hotel for a hassle-free arrival experience. If you are arriving at Penang International Airport, which is approximately 100 kilometers away from Alor Setar, there are a few transportation options available. The most convenient option is to take a direct taxi or Grab ride from the airport to Hotel Grand Crystal. The journey takes around 1.5 to 2 hours, depending on the traffic. Another option is to take a bus from Penang Sentral to Alor Setar, followed by a short taxi ride to the hotel. This option is more suitable for budget-conscious travelers who don't mind a longer travel time. No matter which airport you arrive at, Hotel Grand Crystal's central location makes it easily accessible. With its comfortable rooms, excellent facilities, and friendly staff, this hotel provides a perfect base for exploring the vibrant city of Alor Setar. Whether you're visiting for business or leisure, Hotel Grand Crystal ensures a memorable stay with its warm hospitality and convenient transportation options.

Explore the Rich Heritage of Alor Setar at Hotel Grand Crystal

Located in the heart of Alor Setar, Hotel Grand Crystal offers easy access to several iconic landmarks and attractions that showcase the rich heritage of this charming Malaysian city. Just a short distance away, you'll find the Menara Alor Setar Tower, a towering structure that offers panoramic views of the city and its surroundings. Admire the breathtaking architecture of the Zahir Mosque, one of the most beautiful mosques in Malaysia, known for its grandeur and intricate details. For history enthusiasts, a visit to the Kedah Paddy Museum is a must. Discover the fascinating history of rice cultivation in Kedah and immerse yourself in the interactive exhibits that showcase the importance of this staple crop. Take a trip to Rumah Kelahiran Mahathir, the childhood home of Malaysia's fourth Prime Minister, Tun Dr. Mahathir Mohamad. Explore the museum and gain insights into the life and achievements of this influential figure. Other nearby attractions include the Muzium Di Raja, which houses a vast collection of artifacts and historical items, and Wat Nikrodharam, a beautiful Thai Buddhist temple that showcases stunning architecture and intricate decorations. History buffs will also enjoy a visit to the Kedah State Museum, where you can learn about the rich cultural heritage of the state. Don't miss the opportunity to visit the Sultan Abdul Halim Mu'Adzam Shah Gallery, dedicated to the former King of Malaysia, and Rumah Merdeka, a historical house that played a significant role in Malaysia's independence struggle. Hotel Grand Crystal offers a convenient base for exploring these landmarks and attractions, allowing you to immerse yourself in the vibrant history and culture of Alor Setar. After a day of sightseeing, unwind in the hotel's comfortable rooms and enjoy the warm hospitality of the staff. With its prime location and proximity to these iconic sites, Hotel Grand Crystal is the perfect choice for travelers seeking a memorable stay in Alor Setar.

Convenient Access to Alor Setar Railway Station

Located in the heart of Alor Setar, Hotel Grand Crystal offers convenient access to the Alor Setar Railway Station. Just a short walk from the hotel, this well-connected transportation hub provides guests with easy access to various destinations in Malaysia. Whether you're planning to explore the vibrant city of Alor Setar or venture further to other parts of the country, the Alor Setar Railway Station is a convenient starting point for your travels. The Alor Setar Railway Station is a major transportation hub in the city, offering regular train services to various destinations in Malaysia. From here, you can easily hop on a train and explore popular cities like Kuala Lumpur, Penang, and Ipoh. The station is well-maintained and equipped with modern facilities, ensuring a comfortable and hassle-free travel experience for guests staying at Hotel Grand Crystal. With its strategic location near the railway station, the hotel provides an excellent base for both business and leisure travelers who wish to explore the beauty of Alor Setar and beyond.

A Gastronomic Delight at Your Doorstep

Hotel Grand Crystal is surrounded by a plethora of dining options that will satisfy even the most discerning taste buds. Just a stone's throw away, you'll find Iman Koeyteow Kerang, Kafe Adik Abang, and Nasi Kandar Yasmeen (Jalan Stadium), offering authentic local delicacies that will leave you craving for more. For a taste of the famous Nasi Lemak, head over to Nasi Lemak Haji Ali or Nasi Arab Puji, where you can indulge in fragrant rice paired with an array of delectable side dishes. If you're in the mood for a hearty breakfast, Alor Setar Breakfast Station is the perfect spot to start your day with a variety of local breakfast delights. For those who love Indian cuisine, Roti Canai Celaru and Mee Sham Pantai Johor are must-visit restaurants, serving up delicious roti canai and mee goreng that will tantalize your taste buds. For a taste of traditional Malay cuisine, Restoran Gulai 7 Kawah and Restoran Nasi Lemak Royale @Alor Setar are highly recommended, offering a wide selection of flavorful dishes that will transport you to the heart of Malaysia's culinary heritage. With such a diverse range of dining options just steps away from the hotel, your gastronomic adventure awaits at Hotel Grand Crystal.

Shop 'til You Drop in Alor Setar

Hotel Grand Crystal is conveniently located near several shopping landmarks, making it the perfect base for a shopping spree in Alor Setar. Just a short distance away, you'll find Alor Star Mall and Star Parade, where you can explore a wide range of shops, boutiques, and department stores. For a one-stop shopping experience, head to AEON Big Alor Setar Mall, where you'll find everything from groceries to fashion. Aman Central is another must-visit destination, offering a mix of local and international brands. If you're looking for traditional Malay products and handicrafts, City Plaza Alor Setar Shopping Mall and Kompleks Pekan Rabu are the places to go. Don't forget to visit Pekan Rabu Complex, a bustling market known for its local produce and traditional snacks. For those with a sweet tooth, Ladang Madu Kelulut Ori Dukun Jaya is a must-visit, offering delicious honey products. And if you need a break from shopping, Sentosa Plaza is a great spot to relax and grab a bite to eat. With so many shopping landmarks nearby, Hotel Grand Crystal is the perfect choice for shopaholics visiting Alor Setar.

Affordable Luxury at Hotel Grand Crystal in Alor Setar

Experience the perfect blend of luxury and affordability at Hotel Grand Crystal in Alor Setar, Malaysia. With an average price of just $27 per room, this hotel offers exceptional value for money compared to the city's average price of $36 per room. At Hotel Grand Crystal, you don't have to compromise on comfort or quality. Each room is tastefully decorated and equipped with modern amenities to ensure a pleasant stay. From cozy single rooms to spacious suites, there is an option to suit every traveler's needs. Indulge in a restful night's sleep on the plush bedding, unwind in the well-appointed en-suite bathroom, and take advantage of the complimentary Wi-Fi to stay connected. The hotel also features a range of facilities including a fitness center, a swimming pool, and a restaurant serving delectable local and international cuisines. Whether you're visiting Alor Setar for business or leisure, Hotel Grand Crystal provides a convenient and affordable accommodation option. Don't miss out on this fantastic opportunity to stay in a luxurious hotel without breaking the bank. Book your stay at Hotel Grand Crystal today and experience the best of Alor Setar without compromising on your budget.

Excellent Service and Peaceful Atmosphere

Hotel Grand Crystal in Alor Setar, Malaysia has received rave reviews from its satisfied guests. With its excellent service and peaceful atmosphere, this hotel is a top choice for travelers. The staff are friendly, accommodating, and always ready to assist with any requests. The hotel's private swimming pool is safe and beautifully maintained, providing a relaxing oasis for guests to unwind. The rooms are clean, comfortable, and spacious, ensuring a restful stay. The location is also convenient, with easy access to nearby attractions. Overall, Hotel Grand Crystal offers good service and a tranquil environment, making it a perfect choice for a memorable stay in Alor Setar.

A Memorable Stay at Hotel Grand Crystal

Hotel Grand Crystal in Alor Setar, Malaysia, has garnered positive customer ratings for its exceptional service and convenient location. With an overall rating of 7.1, this hotel offers a delightful experience for travelers seeking comfort and value for money. One of the standout features of Hotel Grand Crystal is its dedicated staff performance, which has been rated at an impressive 7.5. Guests have praised the hotel's friendly and attentive staff who go above and beyond to ensure a memorable stay. From check-in to check-out, the staff is known for their professionalism and willingness to assist with any requests, making guests feel valued and well taken care of. Moreover, Hotel Grand Crystal's location has been highly praised, scoring a remarkable 7.6. Situated in the heart of Alor Setar, guests have easy access to popular attractions, shopping centers, and dining options. Whether you're traveling for business or leisure, the hotel's prime location allows you to explore the city with ease, making it an ideal choice for both first-time visitors and frequent travelers.

Show less

Amenities and facilities

Very good7.1

Facilities

Languages spoken
  • English
  • Indonesian
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Halal breakfast
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Putra Cafe
  • Menu: A-la-carte

Location

40, Jalan Kampung Perak, Alor Setar City Center, Alor Setar, Malaysia, 5100

Very good8.0

Location

Airports
  • Sultan Abdul Halim Airport (AOR)
    9.6 km
  • Langkawi International Airport (LGK)
    73.9 km
Public transportation
  • Alor Setar Railway Station
    1.1 km
  • Anak Bukit
    7.0 km
Hospital or clinic
  • BP
    130 m
Shopping
  • Aman Central
    540 m
Convenience store
  • 7 Eleven
    130 m
Cash withdrawal
  • ATM
    600 m

What's nearby

Popular landmarks
  • Zahir Mosque
    340 m
  • Aman Central
    540 m
  • Muzium Di Raja
    560 m
  • Menara Alor Setar Tower
    730 m
  • Pekan Rabu Complex
    740 m
  • City Plaza Alor Setar Shopping Mall
    980 m
  • Rumah Kelahiran Mahathir
    1.0 km
  • Wat Nikrodharam
    1.6 km
  • Kedah State Museum
    1.7 km
  • Kedah Paddy Museum
    8.4 km
Nearby landmarks
  • BP
    130 m
  • Sentosa Plaza
    130 m
  • Rumah Merdeka
    270 m
  • Venkat Skin Clinic
    290 m
  • Zahir Mosque
    340 m
  • Private Parking
    360 m
  • Muzium Padi
    370 m
  • Balai Besar
    390 m
  • The Big Clock Tower
    390 m
  • Balai Nobat
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • The property requires a refundable security deposit of 50 MYR upon check-in.
  • The property requires late check-out charges of RM 10.00/per hour.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)17 MYR
The property
  • Number of rooms 130
  • Number of restaurants1

Property announcements

Swimming pool is temporarily closed until further notice.

Reviews of Hotel Grand Crystal from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.5

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 6.0
  • 10
  • 10
  • 9.2
  • 6.0
  • 10
  • 10
  • 10
  • 8.0

Most recent

From 4,627 reviews

  • Cleanliness score 7.3 out of 10
  • Facilities score 7.1 out of 10
  • Location score 8 out of 10 and is a high score in Alor Setar
  • Room comfort and quality score 6.7 out of 10
  • Service score 8 out of 10 and is a high score in Alor Setar
  • Value for money score 7.7 out of 10 and is a high score in Alor Setar

Review summary

Powered by OpenAI

Guests love the spacious and clean rooms, complete with bath tub, and have had a great experience with the friendly and helpful staff. The hotel's location in Alor Setar city center is also a plus, making it easy for guests to explore the area. Additionally, the hotel offers an affordable rate that includes a decent breakfast, adding to the overall value.

While some guests have noted the hotel's outdated facilities and poor air conditioning, most have not found these issues to be overly problematic and still enjoyed their stay.

Guest Type
Room Type
Language

Show reviews that mention 

Breakfast

Mentioned in 109 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Cleanliness

Mentioned in 93 reviews
sentiment-positive-indicator
58% Positive
sentiment-negative-indicator
41% Unfavourable

Location

Mentioned in 81 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Service

Mentioned in 69 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Bathroom

Mentioned in 50 reviews
sentiment-positive-indicator
12% Positive
sentiment-negative-indicator
88% Unfavourable

Room size

Mentioned in 49 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Room comfort

Mentioned in 47 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Value for money

Mentioned in 31 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Pool

Mentioned in 28 reviews
sentiment-positive-indicator
21% Positive
sentiment-negative-indicator
78% Unfavourable
Changed to review page 1
  1. 9.6Exceptional

    Norshila from Malaysia
    Group
    Deluxe Double
    Stayed 3 nights in May 2026

    “Great Location and Facilities”

    The location was ideal, making it easy to get around, and the facilities were excellent, including convenient parking and reliable hot water. The satff were friendly and helpful throughout our stay. Rooms were spacious and comfortable, contributing to a good night’s sleep. Breakfast offered a satisfying start to the day especially the nasi lemak. Cleanliness was generally good, though there was some room for improvement.

    Reviewed June 06, 2026

    Thank you for your positive review and for choosing to stay with us. We are pleased to know that you had an enjoyable experience. We appreciate your support and hope to welcome you again soon.

    Responded June 16, 2026
    Hotel Grand Crystal
  2. 6.0

    muhd from Malaysia
    Family with young children
    Family Deluxe Triple
    Stayed 1 night in August 2026

    “SEDERHANA MEMUASKAN”

    1. Polisi kolam renang buka jam 10 pagi sgt mengecewakan. (kolam untuk dewasa sahaja) 2. Bilik selesa overall (memuaskan) 3. Aircond jenama daikin ok sgt. tp x bersih. mula2 x berapa kuat lepas buat servis sendiri bersih filter baru ok. 4. Breakfast memuaskan. (mee rdan telur hancur rasa pelik) air ok siap sediakan susu. air jus pon sgt ok. 5. lift juga ok nampak kemas 6. view belakang memang x best. tp nampak menara kedah ok. 7. parkir di depan premis hotel ada 8. harga ok tp fasiliti kurang memuaskan bab kolam sgt misleading 9. lokasi sesuai utk non muslim (banyak restoran non muslim dan happening) tp bagi yg muslim maaf kurang memuaskan kena ke luar baru ok. 10. proses daftar masuk dan keluar mudah 11. pintu dia sgt pelik dia caj kalau tertekan punat masa keluar. first time jumpa begini. selak tu dia pasang x cun. 12. side tepi langsir tu nampak weh terbuka sikit so nak salin baju or pasang lampu hati2 13. tandas air bertakung sikit kalau mandi tp nanti dia drain juga 14. pagi perasan air singki agak kuning mgkn time tu ada servis ke dpd air kedah. 15. sabun mandi dia cair tp ok la dia kasi 2 dgn shampoo 16. peti ais x fungsi weh rosak makanan letak dlm tu ahhahah 17. memang keadaan hotel lama 18. lantai ok laminated 19. sejadah dan hair dryer di sediakan dalam bilik 20. air minuman juga diaediakan ikut bilangan katil 21. saterika kat halaman luar ye 22. keseluruhannya hanya memuaskan

    Reviewed August 25, 2026

    Thank you for your feedback and for sharing both the positive and areas for improvement. We’re pleased to know you enjoyed some aspects of your stay, and we sincerely apologize for any inconvenience experienced. Your comments are valuable to us, and we will continue working to improve our service and guest experience. We hope to welcome you again soon.

    Responded August 27, 2026
    Hotel Grand Crystal
  3. 9.2Exceptional

    Zarin from Malaysia
    Couple
    Deluxe Double
    Stayed 1 night in July 2026

    “Near to Masjid Zahir”

    Convenient place to stay, near to Masjid Zahir Iconic Mosque. Walking distance appx 500m. Carpark is in the premise compound. Staff is very friendly and helpful. Hotel has a lift. Breakfast is superb! The Kuew Teow Goreng is very delicious. Check in and check out is very easy. Only lack of convenience store in this area.

    Reviewed July 19, 2026

    Thank you for your positive review and for choosing to stay with us. We are pleased to know that you had an enjoyable experience. We appreciate your support and hope to welcome you again soon.

    Responded July 20, 2026
    Hotel Grand Crystal
  4. 10.0Exceptional

    Nurul from Malaysia
    Couple
    Deluxe Twin
    Stayed 1 night in April 2026

    “Exceptional Stay with Great Comfort”

    The location was perfect and the staff were incredibly helpful, making the stay comfortable and enjoyable. Cleanliness was top-notch throughout the property, and the facilities, including the pool and bathroom, were well-maintained and inviting. Breakfast was satisfying, and the overall value for money made this a highly recommendable experience.

    Reviewed April 12, 2026
  5. 7.2Very good

    MASASHI from Malaysia
    Solo traveler
    Deluxe Double
    Stayed 1 night in April 2025

    “Conveniently located near the bustling street, but a bit old.”

    It is very convenient to be within walking distance of tourist attractions such as towers, royal palaces, museums, and mosques. Additionally, there are three large food courts nearby, which also serve beer, so there are plenty of dining options. It is close to a large mall as well, making it convenient to use the supermarket and ATMs inside the mall. While the accommodations are a bit dated and the bathroom lacks a shower curtain, there is a bathtub, and the room is spacious with a large bed, making it comfortable. The instant coffee provided as an amenity is not 3-in-1, allowing for the enjoyment of black coffee.

    Reviewed April 14, 2025
    Auto-translated through generative A.I.
Changed to review page 1

This is a popular property. Don't miss out!