Grand Mercure Lampung

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl Raden Intan, 88, Pelita Engal, Bandar Lampung City Center, Bandar Lampung, Indonesia, 35117

Highlights

Ideal location

- Central Bandar Lampung location gives easy access to the city center,...

The best hotel i ever stay in Bandar Lampung!
Top property facilities

- Overall stays often feel enjoyable and recommended, with several revie...

Great amenities with relatively large swimming pools.
Great view

- High-floor rooms open up standout views of Bandar Lampung, with city l...

It has an awesome view because it is really high up.
Highly rated by family travelers

Excellent family hotel
Sparkling clean

- Rooms often feel very clean and neat, with clean interiors and bathroo...

Clean, looks new, affordable

Facilities

Free Wi-Fi

Pool with view

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Grand Mercure Lampung—Sumatra’s tallest landmark in central Bandar Lampung—offers panoramic city views, private pool suites, rooftop infinity pool, varied restaurants, and grand ballrooms—ideal for two near shopping and attractions. Steps from dining, shopping and business hubs, this hotel offers quick access to Sultan Bandar Lampung Airport and nearby cultural sites—ideal for two travelers. Relax at the scenic pool with city views or a soothing hot spring bath. Enjoy crafted cocktails and gourmet delivery from the stylish bar and restaurant. Rooms include a secure in-room safe, mini refrigerator, plush towels and premium toiletries; select rooms offer sweeping city or mountain views. Practical conveniences like Chandra Super Store and Al Furqon Grand Mosque are under 1 km away. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 10 times in last 24 hr

  • A super great to have stayed here even just for a night.
    Yudi
    Indonesia
  • High ceiling, big bed, everything is perfect
    Cida
    Indonesia
  • Great amenities with relatively large swimming pools.
    Mikhael
    United States
  • This hotel deserves best 5 stars hotel services,
    M A.
    Indonesia
  • Newly built hotel with great view on the lobby
    Yanuar
    Indonesia
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Nearest transportation options

•

Terminal Pasar Bawah is within 0.7 km

•

Tanjung Karang is within 0.86 km

See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Excellent for walking
More details on walking
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There are 36 places in walking distance!

Walkable places

  • Chandra Super Store
    590 m
  • Al Furqon Grand Mosque
    970 m
  • Thay Hin Bio Temple
    3.7 km
  • Condong Island
    4.2 km
  • Boemi Kedaton Mall
    4.3 km
  • Mutun Beach
    10.8 km

Closest landmarks

  • Apotek Enggal
    420 m
  • Taman Gajah
    620 m
  • Chandra karang
    620 m
  • Terminal Pasar Bawah
    700 m
  • Parkir Stasiun Tanjung Karang
    810 m

Good to know

Value for money9.1
Location rating9.6
Nearest airportRadin Inten II Airport (TKG)
Distance to airport21.4 km

Select your room

1/3

Deluxe Premium Room, 1 super king size bed

33 m²/355 ft²
Max 2 adults
1 super king bed

8.0

Excellent

Room comfort
1/3

Superior Room, 1 super king size bed

32 m²/344 ft²
Max 2 adults
1 super king bed
Preferred by Couples

9.3

Exceptional

Room comfort
1/3

Grand Deluxe View Room, panoramic scenery, 1 super king size bed

33 m²/355 ft²
Max 2 adults
1 super king bed
1/3

Junior King Suite

64 m²/689 ft²
Max 3 adults
1 king bed
1/2

Premier View Room, 1 super king size bed

33 m²/355 ft²
Max 2 adults
1 super king bed

9.0

Exceptional

Room comfort
Mountain view
1/2

Deluxe Room, mountain and city view, 1 twin bed

33 m²/355 ft²
Max 2 adults
2 single beds

9.5

Exceptional

Room comfort
City view
1/2

Grand Deluxe Room, mountain and city view, 1 super king size bed

33 m²/355 ft²
Max 2 adults
1 super king bed
City view
1/3

Junior Suite, 1 super king size bed

Max 2 adults
1 super king bed

9.2

Exceptional

Room comfort
1/2

Premier Twin Room

33 m²/355 ft²
Max 3 adults
2 single beds
1/2

King Suite with Private Pool

92 m²/990 ft²
Max 3 adults
1 king bed
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More about Grand Mercure Lampung

More about Grand Mercure Lampung

Grand Mercure Lampung in Bandar Lampung: What makes it worth the stay

Experience a seamless blend of modern luxury and local charm at Grand Mercure Lampung, a premier destination designed to captivate both corporate explorers and vacationing families in Bandar Lampung. Whether you are visiting for a high stakes business meeting or a relaxing getaway, this expansive property offers an inviting sanctuary with 344 elegantly appointed rooms that ensure every guest finds their perfect space to unwind. Families will find the atmosphere particularly welcoming, as the hotel provides a generous child policy allowing children between the ages of 3 to 12 to stay free of charge, making it an ideal choice for those traveling with little ones. Getting to and from your destination is effortless, with the airport located just 50 minutes away, ensuring your journey is as smooth as your stay. When you book on Agoda, you can secure a sophisticated retreat that balances productivity with pure relaxation in the heart of the city. From the refined interiors to the attentive service, Grand Mercure Lampung stands out as a beacon of hospitality in the region. Discover the best available rates on Agoda and prepare yourself for an unforgettable experience where every detail is crafted for your comfort and convenience.

Grand Mercure Lampung in Bandar Lampung: What makes it worth the stay

Experience a new standard of luxury at Grand Mercure Lampung, where sophisticated design meets the vibrant energy of Bandar Lampung. Whether you are visiting for a high stakes business meeting or a relaxing getaway with the family, this 5.0 star sanctuary offers an unparalleled blend of comfort and elegance. With 344 beautifully appointed rooms, every guest is guaranteed a spacious retreat that serves as a perfect oasis in the heart of the city. Families will find the stay especially welcoming, as the hotel allows children between the ages of 3 to 12 to stay free of charge, making it an ideal choice for those traveling with little ones. Getting to and from your destination is a breeze, with the airport located just 50 minutes away, ensuring a smooth transition to your urban escape. When you book on Agoda, you can secure your place in one of the most prestigious addresses in the region. From the refined interiors to the world class service, Grand Mercure Lampung stands out as a premier destination for those who refuse to compromise on quality. Discover the best rates available on Agoda and prepare yourself for a stay defined by indulgence and seamless hospitality in one of Indonesia's most dynamic cities.

Amenities at Grand Mercure Lampung: Everything you need for a comfortable stay

Grand Mercure Lampung provides a comprehensive suite of convenience facilities designed to ensure a seamless experience in Bandar Lampung. Guests can stay effortlessly connected with free wi-fi in all rooms and reliable wi-fi in public areas, making it easy to manage work or leisure activities. For those seeking personalized assistance, the professional concierge is available to handle requests and provide local guidance. Dining is made flexible and indulgent with dedicated room service, including 24-hour room service for those late-night cravings or early morning meals. These thoughtful additions ensure that every guest requirement is met with efficiency and care. By combining high-speed connectivity with attentive personalized service, the hotel creates an environment where travelers can truly relax without worrying about the smaller details of their daily routine.

Getting Around from Grand Mercure Lampung: What you need to know about getting there

Exploring the vibrant city of Bandar Lampung is made effortless with the dedicated transport facilities available at Grand Mercure Lampung. For those traveling by private vehicle, the hotel provides a secure and spacious car park, ensuring your car is safe while you enjoy the local sights or relax in the luxury of your room. This on site parking solution removes the stress of searching for street spots in a busy urban environment, allowing for a seamless transition from your journey to your destination. Please be aware that car park charges applied to all vehicles using the facility, providing a professional and managed parking experience for every guest. Whether you are visiting for a quick business trip or an extended vacation, having a reliable place to leave your vehicle adds a layer of convenience and peace of mind to your overall stay at Grand Mercure Lampung.

Dining at Grand Mercure Lampung: Your options for every meal of the day

Culinary excellence is a hallmark of the guest experience at Grand Mercure Lampung, offering a sophisticated blend of flavors in the heart of Bandar Lampung. Guests can start their morning with a refreshing breakfast buffet, designed to provide a high energy start to the day. For those seeking a more formal atmosphere, the on site restaurant serves as the perfect venue for sharing a meal with colleagues or loved ones. When privacy is preferred, the hotel provides seamless room service to deliver your favorite dishes directly to your door. To ensure that hunger is never an issue regardless of the hour, 24 hour room service is available, allowing you to enjoy gourmet selections at any time of the night or early morning. Whether you are dining in the public spaces or relaxing in your suite, the dining facilities ensure every craving is satisfied with ease and elegance.

Room Types at Grand Mercure Lampung: Finding the perfect fit for your trip

Experience refined luxury at Grand Mercure Lampung with a diverse selection of accommodations designed to enhance your stay in Bandar Lampung. Guests can choose from the Superior Room or the Deluxe Room and Deluxe Premium Room, both featuring super king size beds or twin options with mountain and city views. For those seeking breathtaking vistas, the Deluxe View Room, Premier View Room, and Grand Deluxe View Room offer panoramic scenery, while the Grand Deluxe Room provides a blend of city and mountain perspectives. Travelers seeking more space can opt for the sophisticated Junior Suite or the exclusive Private Pool Suite. Whether you prefer a Hollywood Bed or a super king size bed, booking these room types on Agoda ensures travelers secure the best prices and a hassle-free experience. From the cozy Superior Room to the expansive suites, every choice is tailored to provide an unforgettable retreat in the heart of the city.

Exploring Bandar Lampung City Center: What to see and do near Grand Mercure Lampung

Guests staying at Grand Mercure Lampung are perfectly positioned to experience the vibrant energy of Bandar Lampung City Center. This central hub serves as a gateway to the city's most iconic landmarks, where visitors can explore cultural sites and scenic viewpoints. The area is a paradise for food lovers, offering a mix of traditional Sumatran eateries and modern cafes that showcase local flavors. For those looking to shop, the district is home to bustling markets and contemporary shopping malls featuring a wide range of goods. Transport links are highly accessible, making it simple to navigate the city or head toward the coast. Whether you are seeking entertainment at local venues or looking to immerse yourself in the daily rhythm of Bandar Lampung, the strategic location of Grand Mercure Lampung ensures that the best dining, shopping, and sightseeing options are always within easy reach.

Getting to Grand Mercure Lampung: How to get here from the airport

Arriving at Grand Mercure Lampung is a straightforward process for travelers landing at Radin Inten II Airport, which is located 21.0 km from the city center. The journey into Bandar Lampung typically takes a short amount of time depending on local traffic conditions. Guests have several convenient transport options to choose from to reach the property, including reliable taxis and ride hailing services available directly from the terminal. For those seeking alternative methods, shuttle services or local buses can also be utilized to navigate toward the heart of the city. Whether you prefer the privacy of a car or the efficiency of a shared transport, the route is well connected and easy to manage. Once you leave the airport, you will find the transition to the luxury and comfort of Grand Mercure Lampung seamless, allowing you to begin your stay in the city without any unnecessary stress.

Landmarks near Grand Mercure Lampung: Places worth exploring during your stay

Guests staying at Grand Mercure Lampung are perfectly positioned to discover the diverse cultural and natural treasures of Bandar Lampung. Spiritual exploration is effortless with visits to the Al Furqon Grand Mosque, also known as Masjid Agung Al Furqan, and the serene Thay Hin Bio Temple. History enthusiasts can admire the Krakatau Monument, while nature lovers can wander through the Gita Persada Butterfly Park, also called Taman Kupu-kupu Gita Persada, or the lush Taman Lembah Hijau Lampung. For those seeking breathtaking vistas and outdoor adventure, Puncak Mas and Batu Putu offer stunning viewpoints over the landscape. A trip to Condong Island provides a refreshing coastal escape to complete your itinerary. By choosing Grand Mercure Lampung, you gain seamless access to these 9 distinct landmarks, ensuring your visit to the region is filled with a rich blend of architectural beauty and scenic wonders.

Public Transport near Grand Mercure Lampung: Your guide to local transport connections

Exploring the vibrant city of Bandar Lampung is effortless thanks to the strategic transport links surrounding Grand Mercure Lampung. Guests can easily navigate the region by utilizing the nearby rail network, with both Blokpos Garuntang Station and Gedung Ratu Station providing reliable access to various districts. For those looking to experience the local bustle or travel further afield via bus and angkot, the Terminal Pasar Bawah in Tanjung Karang is conveniently situated nearby. Having these 3 key transit hubs within reach ensures that whether you are heading to a business meeting or a sightseeing adventure, your journey remains seamless and stress free. The proximity to these diverse stations allows visitors to bypass traffic and immerse themselves in the local culture of the city with total ease. By leveraging these essential connections, you can maximize your time and discover the best hidden gems that the province has to offer.

Dining Near Grand Mercure Lampung: Your guide to local dining options

Guests staying at Grand Mercure Lampung are perfectly positioned to explore the diverse culinary landscape of Bandar Lampung. For those craving traditional flavors, RM & Hotel Begadang V, Sate Padang Begadang, and Ayam Penyet Surabaya Lampung offer authentic Indonesian tastes, while Kampoeng Bamboe Restoran dan Bamboe Inn 1 Homestay provides a scenic dining atmosphere. If you are looking for a more contemporary vibe, Randu Resto Lampung and Waroeng Diggers are excellent choices. Coffee enthusiasts can indulge in specialty brews at El's Coffee Roastery, Liep's Cafe, and Wood Stairs Cafe. For a quick caffeine fix or a sweet treat while shopping, My Kopi-O! Lampung City Mall is conveniently located nearby. With 10 distinct dining spots just a short trip away, Grand Mercure Lampung ensures that every meal is an adventure, whether you prefer a cozy cafe setting or a hearty local feast.

Shopping Near Grand Mercure Lampung: Malls and markets within easy reach

Guests staying at Grand Mercure Lampung are perfectly positioned to explore the most prominent retail destinations in Bandar Lampung. For those seeking a comprehensive shopping experience, Central Plaza offers a wide array of fashion, beauty, and lifestyle brands under one roof, making it an ideal spot for a leisurely afternoon of browsing. If you are looking for household essentials or a diverse range of daily goods, the nearby Chandra Super Store provides an extensive selection of products to suit every need. The proximity of these 2 key landmarks ensures that whether you are hunting for a trendy new outfit or simply stocking up on necessities, everything is just a short trip away. This strategic access to the citys top shopping hubs allows visitors to blend luxury relaxation with the excitement of local commerce, ensuring a convenient and fulfilling stay in the heart of the city.

Room Prices at Grand Mercure Lampung: Is it worth the price?

Investing in a stay at Grand Mercure Lampung means choosing a premium experience that stands apart from the standard offerings in the region. While the average price of a hotel room in Bandar Lampung typically ranges from $0 to $25, this upscale establishment positions itself as a luxury destination with average room rates between $76 and $100. This price difference reflects the superior quality and sophisticated atmosphere that Grand Mercure Lampung provides to its guests. By opting for this higher price point, travelers secure a level of comfort and prestige that far exceeds the city average. It is an ideal choice for those who prioritize high end accommodations and world class service during their visit to Bandar Lampung.

What Guests Say About Grand Mercure Lampung: A closer look at the guest experience

Guests consistently praise Grand Mercure Lampung for delivering an exceptional stay in Bandar Lampung, reflected in an impressive 9.3 overall rating. Visitors are particularly impressed by the flawless 9.6 scores for both cleanliness and location, highlighting the property as a pristine and perfectly situated choice. The high quality of the facilities, rated 9.3, and the professional staff performance at 9.2 ensure a seamless experience for every traveler. Additionally, with a 9.1 rating for value, guests feel they receive a premium experience that justifies the cost. This combination of top tier hygiene, strategic positioning, and attentive service makes the hotel a standout destination for those seeking luxury and reliability in the region.

Breakfast at Grand Mercure Lampung: What to expect in the morning

Start your morning with a lavish culinary experience at Grand Mercure Lampung, where a comprehensive breakfast buffet awaits guests. This morning feast offers a sophisticated blend of local flavors and international favorites, ensuring you are fully energized for your explorations in Bandar Lampung. Whether you crave fresh tropical fruits, savory hot dishes, or artisanal pastries, the spread is designed to satisfy every palate. For those not including breakfast in their room rate, this premium dining experience is available for 250000 IDR for adults. With its high quality ingredients and elegant presentation, the buffet provides a luxurious way to begin your day before heading out to discover the vibrant city.

Wellness at Grand Mercure Lampung: Where to relax without leaving the hotel

Rejuvenation takes center stage at Grand Mercure Lampung through its thoughtfully designed wellness offerings. Guests can escape the bustle of Bandar Lampung by spending a serene afternoon at the outdoor pool, which serves as a refreshing sanctuary for both leisure and light exercise. Whether you are looking to cool off after a day of exploration or simply want to soak up the sun in a sophisticated setting, this sparkling aquatic retreat provides the perfect environment to unwind. The open air design allows you to breathe in the local atmosphere while enjoying the crystal clear waters of the 1 outdoor pool. It is an ideal spot to clear your mind and restore your energy before heading back into the city. By combining modern luxury with a tranquil poolside vibe, the hotel ensures that every visitor finds a moment of peace and physical refreshment during their stay.

Sports and Activities at Grand Mercure Lampung: Keeping fit without leaving the hotel

Grand Mercure Lampung offers a dedicated fitness center designed for guests who prioritize their health while visiting Bandar Lampung. This modern space provides an ideal environment to maintain your exercise routine, whether you are looking for a high intensity workout or a light session to start your day. By integrating high quality equipment within a sophisticated setting, the hotel ensures that active travelers can focus on their wellness goals without the need to search for external gyms in the city. The facility is crafted to provide a seamless blend of luxury and functionality, making it a standout feature for those who value physical activity during their travels. From cardiovascular training to strength exercises, the fitness center at Grand Mercure Lampung delivers everything required for a comprehensive workout, ensuring you feel energized and refreshed throughout your entire stay in the heart of the region.

Entertainment at Grand Mercure Lampung: How to spend your evenings here

Unwind in style at Grand Mercure Lampung, where the sophisticated atmosphere of the on-site bar provides the perfect setting for evening relaxation. This refined space allows guests to escape the hustle and bustle of Bandar Lampung while enjoying a curated selection of premium drinks and light bites. Whether you are looking to toast to a successful business trip or simply want to socialize in a chic environment, the bar offers a seamless blend of modern luxury and cozy comfort. The elegant lighting and attentive service ensure that every visit is a memorable experience, making it the ideal spot to transition from a busy day to a tranquil night. By combining a high-end beverage menu with a welcoming ambiance, Grand Mercure Lampung ensures that guests have a dedicated sanctuary to sip, savor, and socialize without ever needing to step outside the hotel premises.

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Amenities and facilities

Exceptional9.3

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Karaoke
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids safety features
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Internet access – wireless
  • Non-smoking
  • Shower

Location

Jl Raden Intan, 88, Pelita Engal, Bandar Lampung City Center, Bandar Lampung, Indonesia, 35117

Exceptional9.6

Location

Airports
  • Radin Inten II Airport (TKG)
    21.4 km
  • Soekarno-Hatta International Airport (CGK)
    173.5 km
Public transportation
  • Terminal Pasar Bawah
    700 m
  • Tanjung Karang
    860 m
Hospital or clinic
  • Apotek Enggal
    420 m
Shopping
  • Boemi Kedaton Mall
    4.3 km
Convenience store
  • Indomaret
    110 m
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Al Furqon Grand Mosque
    970 m
  • Thay Hin Bio Temple
    3.7 km
  • Condong Island
    4.2 km
  • Boemi Kedaton Mall
    4.3 km
  • Mutun Beach
    10.8 km
  • Sari Ringgung Beach
    15.4 km
  • Pasir Putih Beach
    16.2 km
  • Pulau Kelagian Island
    23.9 km
  • Pahawang Island
    29.1 km
  • Tanjung Putus Island
    35.6 km
Nearby landmarks
  • Apotek Enggal
    420 m
  • Chandra Super Store
    590 m
  • Taman Gajah
    620 m
  • Chandra karang
    620 m
  • Terminal Pasar Bawah
    700 m
  • Parkir Stasiun Tanjung Karang
    810 m
  • Tugu Pahlawan Park
    850 m
  • Tanjung Karang
    860 m
  • Al Furqon Grand Mosque
    970 m
  • RS Graha Husada
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out from: 12:00
Getting around
  • Travel time to airport (minutes): 50
Extras
  • Breakfast charge (unless included in room price): 250000 IDR
The property
  • Number of rooms : 344
  • License Id / Local Tax ID/ Entity Name: 0220101280235,55110
Parking
  • Daily parking fee: 0 IDR

Reviews of Grand Mercure Lampung from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 10
  • 2.0
  • 2.0
  • 8.0
  • 10
  • 10
  • 8.4
  • 10

Most recent

From 939 reviews

  • Cleanliness score 9.6 out of 10 and is a high score in Bandar Lampung
  • Facilities score 9.3 out of 10 and is a high score in Bandar Lampung
  • Location score 9.6 out of 10 and is a high score in Bandar Lampung
  • Service score 9.2 out of 10 and is a high score in Bandar Lampung
  • Value for money score 9.1 out of 10 and is a high score in Bandar Lampung

What guests liked

Summarized by AI

Room Cleanliness: Rooms often feel very clean and neat, with clean interiors and bathrooms noted across many stays. (12 mentions)

Location: Central Bandar Lampung location gives easy access to the city center, nearby minimarkets and restaurants, and Lampung’s car free day right outside the lobby. (11 mentions)

Overall Impression: Overall stays often feel enjoyable and recommended, with several reviews calling it one of the best hotels in Lampung or Bandar Lampung. (11 mentions)

Room Views: High-floor rooms open up standout views of Bandar Lampung, with city lights, the sea, and the hills all mentioned. (8 mentions)

General Services: Helpful and friendly staff create satisfying hospitality in several stays. (7 mentions)

Room Comfort: Spacious rooms stand out, with comfortable layouts, high ceilings, and large beds mentioned more than once. (5 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 35 reviews
sentiment-positive-indicator
45% Positive
sentiment-negative-indicator
54% Unfavourable

Breakfast

Mentioned in 31 reviews
sentiment-positive-indicator
32% Positive
sentiment-negative-indicator
67% Unfavourable

Cleanliness

Mentioned in 31 reviews
sentiment-positive-indicator
74% Positive
sentiment-negative-indicator
25% Unfavourable

Location

Mentioned in 22 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Room comfort

Mentioned in 15 reviews
sentiment-positive-indicator
60% Positive
sentiment-negative-indicator
40% Unfavourable

Room view

Mentioned in 15 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Pool

Mentioned in 14 reviews
sentiment-positive-indicator
35% Positive
sentiment-negative-indicator
64% Unfavourable

Room size

Mentioned in 12 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Parking

Mentioned in 11 reviews
sentiment-positive-indicator
9% Positive
sentiment-negative-indicator
90% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    Maisyaroh from Indonesia
    Family with young children
    Superior Room, 1 super king size bed
    Stayed 1 night in June 2026

    “The tallest hotel in Lampung.”

    In addition to being strategically located, this tallest hotel in Lampung surprisingly provides very satisfying service; every area is clean, the rooms are clean, the bathrooms are clean, the pool is clean, the view is beautiful… 😍😍😍 This makes us feel comfortable with the place, the scenery, and the friendly staff service. The kids feel at home, next time we will come again. Love from the province… 🫶🏻🫶🏻🫶🏻

    Reviewed August 17, 2026
    Auto-translated through generative A.I.

    Dear Ms Maisyaroh, Thank you very much for the 10-star rating! We truly appreciate your support and are delighted to know you had a pleasant experience with us. We look forward to welcoming you back to Grand Mercure Lampung for another memorable stay. Warm regards, General Manager

    Responded August 27, 2026
    Grand Mercure Lampung
  2. 10.0Exceptional

    Reza from Indonesia
    Couple
    Deluxe King Room with Panoramic Scenery
    Stayed 1 night in July 2026

    “Staying 1 night at Mercure Lampung Hotel.”

    Hotel in the city center with the tallest building in Lampung. The view of Lampung city offers a unique sensation. Clean, good and fast service when we had an issue with the door in our room, facilities are fine with a quick and comfortable lift to and from the room. For feedback, the hotel should make the taste of the breakfast food more flavorful with seasoning (not bland). Staying at Mercure Lampung Hotel was an impressive experience.

    Reviewed July 14, 2026
    Auto-translated through generative A.I.

    Kepada Bapak Reza, Terima kasih telah meluangkan waktu untuk membagikan pengalaman menginap Anda di Grand Mercure Lampung. Kami sangat senang mengetahui bahwa Anda menikmati lokasi hotel yang strategis di pusat kota, pemandangan Kota Bandar Lampung dari gedung tertinggi di Lampung, serta kebersihan, fasilitas, dan pelayanan cepat dari tim kami, terutama dalam menangani kendala pada pintu kamar Anda. Apresiasi Anda menjadi motivasi bagi seluruh tim untuk terus memberikan pelayanan terbaik. Terima kasih juga atas masukan yang membangun mengenai cita rasa hidangan saat sarapan. Kami telah menyampaikan masukan Anda kepada tim Culinary sebagai bahan evaluasi agar kualitas dan cita rasa menu yang kami sajikan dapat terus ditingkatkan. Kami berharap dapat menyambut Anda kembali di Grand Mercure Lampung untuk menghadirkan pengalaman menginap yang lebih berkesan di masa mendatang. Hormat kami, Trison Fauza General Manager

    Responded July 15, 2026
    Grand Mercure Lampung
  3. 10.0Exceptional

    Maisyaroh from Indonesia
    Family with young children
    Superior Room, 1 super king size bed
    Stayed 1 night in August 2026

    “The best in Lampung”

    For the second time, still with the best service, the location is strategic, the rooms are comfortable, clean, the staff is very friendly, the pool is clean, the kids love it… 🫶🏻🥰 next time we will come back again..

    Reviewed August 17, 2026
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    Dear Ms Maisyaroh, Thank you very much for the 10-star rating! We truly appreciate your support and are delighted to know you had a pleasant experience with us. We look forward to welcoming you back to Grand Mercure Lampung for another memorable stay. Warm regards, General Manager

    Responded August 27, 2026
    Grand Mercure Lampung
  4. 10.0Exceptional

    Jihan from Indonesia
    Solo traveler
    Superior Room, 1 super king size bed
    Stayed 1 night in July 2026

    “Satisfying”

    The hotel is luxurious. The room is great, big, and clean. The breakfast also has a lot of choices and is delicious. Overall, the facilities at the hotel are good and satisfying.

    Reviewed July 07, 2026
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    Dear Ms Jihan, Terima kasih telah memilih Grand Mercure Lampung sebagai pilihan akomodasi Anda dan telah meluangkan waktu untuk berbagi pengalaman menginap bersama kami. Kami sangat senang mengetahui bahwa Anda menikmati kemewahan hotel, kenyamanan kamar yang luas dan bersih, serta beragam pilihan hidangan sarapan yang kami sajikan. Kepuasan Anda terhadap fasilitas dan pelayanan kami merupakan kebahagiaan bagi seluruh tim. Terima kasih atas apresiasi yang telah Anda berikan. Kami menantikan kesempatan untuk kembali menyambut Anda di Grand Mercure Lampung dan memberikan pengalaman menginap yang sama menyenangkannya pada kunjungan berikutnya. Hormat kami, General Manager

    Responded July 14, 2026
    Grand Mercure Lampung
  5. 10.0Exceptional

    Yulianita from Indonesia
    Business traveler
    Superior Room, 1 super king size bed
    Stayed 2 nights in March 2026

    “Comfortable accommodation in Bandar Lampung”

    comparable to the price, the hotel is clean, has a strategic location, the rooms are comfortable, and the facilities are adequate

    Reviewed March 11, 2026
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    Dear Ibu Yulianita, Terima kasih atas waktu dan kepercayaan yang telah Anda berikan dengan berbagi pengalaman menginap bersama kami. Kami sangat senang mengetahui bahwa Anda merasa puas dengan keseluruhan fasilitas serta pelayanan yang kami sediakan. Semuanya merupakan bagian dari komitmen kami untuk memberikan pengalaman menginap yang berkesan. Apresiasi dan penilaian positif Anda menjadi motivasi besar bagi seluruh tim untuk terus menjaga kualitas layanan dan melakukan peningkatan secara berkelanjutan. Kami berharap dapat kembali menyambut Anda di Grand Mercure Lampung dan menghadirkan pengalaman lebih baik, di kunjungan berikutnya. Hormat Kami Trison Fauza General Manager

    Responded March 30, 2026
    Grand Mercure Lampung
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