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Awarded as a top choice of Agoda travelers in 2024.

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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
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- Guests have rated this property 9.1/10 on cleanliness
Place was excellent and clean.
- Airport transfer available at additional charge. To request, check the...
- Many guests have praised the breakfast at this property
Great breakfast buffet with plenty of options and space.
- To help our travelers make informed and safe travel decisions, Hygiene...
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
5 travelers have booked today.
Based on 2,302 verified reviews
9.1
9.1
9.1
8.9
8.8
Location rating score
| Value for money | 8.8 |
| Distance to city center | 8 km |
| Location rating | 8.9 |
| Nearest airport | Francisco Bangoy International Airport (DVO) |
| Distance to airport | 2.4 km |
Enjoy your holiday vacation the best way yet with Dusit Thani Residence Davao's bar and poolside bar accessible right in front of your doorstep for whenever you need a sip or two.
Yes! Dusit Thani Residence Davao includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.
Yes! Dusit Thani Residence Davao provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
While on vacation with your family, your kids can also experience the fun in sports and recreation facilities available at Dusit Thani Residence Davao which include kids club and kids pool.
While staying at Dusit Thani Residence Davao, kick start your getaway by exploring the nearest point of interest in walking distance to the property such as Davao Museum of History and Ethnography.
Dusit Thani Residence Davao can converse up to 3 languages which includes English for guests that prefer this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what different languages this property supports.
Past visitors that stayed at Dusit Thani Residence Davao have given this property a rating of 9.138 for its exceptional cleanliness as the primary highlight for their stay.
88.0% of our verified guest testimonials have given a positive review and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Dusit Thani Residence Davao down in the review section.
Past local travelers that have stayed at this property have given Dusit Thani Residence Davao an average rating of 9.1. You can look up on more specific customer reviews, and comments for this property down in the review section.
Dusit Thani Residence Davao is situated within Buhangin, which makes it ideally close to natural scenery including Davao Crocodile Park.
Wake up to an amazing buffet and continental breakfast at Dusit Thani Residence Davao. Guest visitors can enjoy breakfast offered with an additional charge of 900 PHP for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

Experience Comfort and Convenience at Dusit Thani Residence Davao
Nestled just 8 kilometers from the vibrant city center of Davao, Dusit Thani Residence Davao offers a perfect blend of tranquility and accessibility. Built in 2018, this modern residence provides guests with contemporary amenities and a welcoming atmosphere, ensuring a memorable stay whether you're here for business or leisure. With a quick 15-minute drive to the airport, reaching your destination is effortless, allowing you to maximize your time exploring the beautiful sights of Davao City.
The hotel features 85 well-appointed rooms designed for comfort and relaxation. Check-in begins at 3:00 PM, giving you ample time to settle in and unwind after your journey, while check-out is gracefully scheduled until 12:00 PM. Families will appreciate the hotel’s accommodating child policy, which allows children aged 0 to 11 to stay free of charge, making it an ideal choice for travelers with young children seeking quality accommodation without additional costs.
Unwind and Indulge: Entertainment Facilities at Dusit Thani Residence Davao
At Dusit Thani Residence Davao, guests are treated to a range of entertainment facilities that are designed to provide ultimate relaxation and indulgence. The hotel boasts a stylish bar where guests can unwind and enjoy a refreshing drink after a long day of exploring the vibrant city of Davao. Whether you prefer a classic cocktail or a fine wine, the bar offers a wide selection of beverages to suit every taste.
For those in need of some pampering, Dusit Thani Residence Davao also offers a massage and spa facility. Step into a world of tranquility and rejuvenation as skilled therapists work their magic to melt away stress and tension. Choose from a variety of massage techniques and treatments, tailored to your specific needs. The spa facility provides a serene ambiance, complete with soothing music and aromatic scents, ensuring a truly blissful experience.
With its excellent entertainment facilities, Dusit Thani Residence Davao promises to provide guests with an unforgettable stay, where they can unwind, relax, and indulge in the finest amenities.
Stay Active at Dusit Thani Residence Davao's Impressive Sports Facilities
Indulge in a range of exciting activities and stay active during your stay at Dusit Thani Residence Davao. With a variety of top-notch sports facilities, this hotel is a haven for fitness enthusiasts.
Start your day with a workout at the hotel's free 24-hour fitness center. Equipped with state-of-the-art exercise machines and weights, this facility offers everything you need to maintain your fitness routine. Whether you prefer cardio exercises or strength training, you'll find the perfect equipment to suit your needs.
After an invigorating workout, take a refreshing dip in the hotel's outdoor pool. Surrounded by lush greenery, this tranquil oasis provides a serene setting for a leisurely swim. You can also unwind with a drink from the poolside bar, located conveniently near the pool area. Sip on a refreshing cocktail or enjoy a light snack while basking in the warm tropical sun.
No matter what your fitness goals may be, Dusit Thani Residence Davao has the sports facilities to help you stay active and energized throughout your stay. Whether you're a fitness enthusiast or simply looking to relax and unwind, this hotel has something for everyone.
Convenient Facilities at Dusit Thani Residence Davao
Experience a truly convenient stay at Dusit Thani Residence Davao with its wide range of convenience facilities. From the moment you step into the hotel, you will be greeted by a team of attentive staff ready to assist you with any needs you may have. The concierge service is available to provide you with recommendations on local attractions, arrange transportation, or assist with any other requests you may have.
For those who prefer to dine in the comfort of their own room, the 24-hour room service ensures that delicious meals are just a phone call away. The hotel also offers a laundry service and dry cleaning facilities, making it easy for guests to keep their clothes fresh and clean throughout their stay. Safety deposit boxes are available for guests to securely store their valuables, providing peace of mind during their visit.
Whether you are a business traveler or simply want to stay connected, the hotel offers complimentary Wi-Fi in all rooms and public areas. Additionally, the designated smoking area caters to the needs of smokers. With express check-in/check-out services and luggage storage, Dusit Thani Residence Davao ensures a hassle-free experience for its guests. The daily housekeeping service ensures that your room is always tidy and comfortable. Stay at Dusit Thani Residence Davao and enjoy a truly convenient and enjoyable stay.
Convenient Transport Facilities at Dusit Thani Residence Davao
Dusit Thani Residence Davao offers a range of transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it incredibly convenient for travelers to reach their destination upon arrival. Additionally, guests can take advantage of the hotel's tour assistance, allowing them to explore the vibrant city of Davao with ease.
For those traveling with their own vehicles, Dusit Thani Residence Davao offers valet parking and a spacious car park onsite. Guests can also opt for car hire services, enabling them to conveniently explore the city at their own pace. Furthermore, the hotel offers a taxi service, ensuring that guests can easily navigate the city's attractions and landmarks.
To enhance guests' overall experience, Dusit Thani Residence Davao also provides a ticket service, allowing guests to conveniently book tickets for various attractions and events. Whether you prefer to explore the city on your own or rely on the hotel's transport services, Dusit Thani Residence Davao ensures that your transportation needs are well taken care of.
Indulge in Culinary Delights at Dusit Thani Residence Davao
At Dusit Thani Residence Davao, guests can expect a delightful culinary experience with a range of dining facilities to choose from. Start your day with a scrumptious breakfast buffet, offering a variety of continental options to suit every palate. Whether you prefer a light breakfast or a hearty meal, the hotel's restaurant has got you covered with their extensive menu featuring both local and international cuisines.
For those who prefer the convenience of dining in the comfort of their own room, the hotel offers 24-hour room service. Indulge in a delectable meal or satisfy your late-night cravings with a wide selection of dishes delivered right to your doorstep. Additionally, guests can also enjoy a quick bite or a refreshing cup of coffee at the hotel's coffee shop, perfect for a casual meet-up or a leisurely afternoon break. With daily housekeeping ensuring cleanliness and hygiene, guests can fully immerse themselves in the delightful dining experience at Dusit Thani Residence Davao.
Luxurious Accommodations at Dusit Thani Residence Davao
Indulge in the epitome of comfort and elegance at Dusit Thani Residence Davao. With a variety of room types to choose from, including the Deluxe King, One Bedroom Suite, and Prestige King, you are guaranteed a truly memorable stay.
The Deluxe King room offers a spacious retreat spanning 36 square meters, featuring a plush King Bed for a restful night's sleep. For those seeking more space, the One Bedroom Suite provides a generous 70 square meters of luxurious living area, complete with a King Bed for ultimate relaxation. For the pinnacle of opulence, the Prestige King room boasts an expansive 96 square meters of refined sophistication, ensuring an unforgettable experience.
By booking your stay at Dusit Thani Residence Davao through Agoda, you can enjoy the best prices available, ensuring excellent value for your money. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and make a hassle-free reservation. Experience the height of luxury and convenience by booking your stay at Dusit Thani Residence Davao through Agoda today!
Discover the Vibrant Neighborhood of Buhangin in Davao City
Nestled in the heart of Davao City, the vibrant neighborhood of Buhangin offers a perfect blend of urban convenience and natural beauty. With its strategic location, Dusit Thani Residence Davao provides an ideal base for exploring this lively district and its surrounding attractions.
Buhangin is known for its lively atmosphere, bustling streets, and a wide range of shopping and dining options. Just a stone's throw away from the hotel, you'll find SM Lanang Premier, one of the city's premier shopping destinations. Here, you can indulge in retail therapy, catch the latest blockbuster movies, or savor a variety of local and international cuisines.
For nature enthusiasts, Buhangin is also home to the beautiful Buhangin Hilltop Park, where you can enjoy panoramic views of the city and lush greenery. Take a leisurely stroll along the park's well-maintained trails, have a family picnic, or simply unwind and soak in the tranquility of nature.
Whether you're a shopaholic, a foodie, or a nature lover, Buhangin has something to offer everyone. Stay at Dusit Thani Residence Davao and immerse yourself in the vibrant energy of this neighborhood while enjoying the comfort and luxury of a world-class hotel.
Convenient Transportation Options from the Airport to Dusit Thani Residence Davao
Located in the vibrant city of Davao, Philippines, Dusit Thani Residence Davao offers a luxurious and comfortable stay for both business and leisure travelers. Getting to this exquisite property from the nearby airports is a breeze, thanks to the convenient transportation options available.
If you're arriving at Francisco Bangoy International Airport, which is the main airport serving Davao City, you have several choices to reach Dusit Thani Residence Davao. The most convenient option is to take a taxi or a ride-sharing service from the airport terminal. The journey to the hotel takes approximately 15 minutes, providing you with a hassle-free and quick transfer.
Alternatively, you can also arrange for a private airport transfer through the hotel. This option offers the convenience of a dedicated vehicle and driver waiting for you upon arrival, ensuring a smooth and comfortable journey to Dusit Thani Residence Davao.
No matter which transportation option you choose, you'll be greeted by the warm hospitality and luxurious ambiance of Dusit Thani Residence Davao upon your arrival, making your stay in Davao City truly unforgettable.
Explore the Exciting Surroundings of Dusit Thani Residence Davao
Nestled in the heart of Davao City, Dusit Thani Residence Davao offers easy access to a range of exciting landmarks and attractions. Just a short distance away, you'll find the D'Leonor Inland Resort and Wavepool, perfect for a fun-filled day of water activities and thrilling rides. If you're looking for an adrenaline rush, Zip City is also nearby, offering an exhilarating zip-lining experience amidst lush greenery.
For those seeking medical services, Sean Diagnostic Center and Pavino Clinic are conveniently located in the vicinity. Additionally, the Samal Ferry Terminal provides easy access to the stunning Samal Island, known for its pristine beaches and crystal-clear waters.
Sports enthusiasts will delight in the proximity of Panacan Relocation Covered Court and San Miguel Village Basketball Court, where you can catch a thrilling basketball game or engage in some friendly competition. Golf lovers can tee off at the Rancho Palos Verdes Golf Course, offering breathtaking views and a challenging course.
With NCCC Panacan nearby, you'll have access to a variety of shopping and dining options, ensuring that you have everything you need right at your doorstep. Lastly, the Mindanao Heart Center is within reach, providing top-notch medical care in case of any emergencies.
Immerse yourself in the vibrant surroundings of Dusit Thani Residence Davao and discover the endless possibilities for adventure, relaxation, and entertainment within easy reach.
A Gastronomic Adventure Awaits
Dusit Thani Residence Davao is surrounded by a plethora of dining options that will surely satisfy any craving. Indulge in a delectable seafood feast at Marinatuna Restaurant, known for its fresh and succulent catches of the day. For those craving international flavors, The SWISS Deli and Restaurant offers a cozy ambiance and a menu filled with Swiss and European delicacies. Penong's Buhangin is a local favorite, serving mouthwatering grilled dishes that are sure to leave you craving for more. Belito's is a charming restaurant that specializes in Filipino cuisine, offering traditional dishes with a modern twist. Fly Over Ihaw-Ihaw is a popular spot for barbecued delights, while Rebecca's Halal Barbecue and Restaurant serves up flavorful halal dishes. Rophe's Chicken is a go-to place for those looking for a satisfying chicken meal, and Comus Grill Modern Filipino Cuisine offers a fusion of traditional and contemporary Filipino dishes. With such a diverse range of dining options just a stone's throw away, guests at Dusit Thani Residence Davao are in for a gastronomic adventure.
Luxury Living at an Affordable Price: Dusit Thani Residence Davao
Experience the epitome of luxury living without breaking the bank at Dusit Thani Residence Davao. With an average price of just $137 per room, this upscale hotel offers unparalleled value for money in the heart of Davao City, Philippines.
Compared to the average price of a hotel room in Davao City, which stands at $56, Dusit Thani Residence Davao provides an exceptional opportunity to indulge in lavish amenities and world-class service at a fraction of the cost. From the moment you step into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for your stay.
Each room at Dusit Thani Residence Davao is meticulously designed with modern comforts and stylish furnishings, ensuring a truly relaxing and rejuvenating experience. Whether you choose a spacious studio or a luxurious suite, you'll be treated to breathtaking views of the city skyline or the lush greenery of nearby parks.
In addition to the affordable rates, Dusit Thani Residence Davao offers an array of amenities that cater to both business and leisure travelers. Take a dip in the sparkling rooftop pool, work up a sweat at the state-of-the-art fitness center, or indulge in a pampering spa treatment. With its convenient location, just minutes away from popular attractions and vibrant dining options, this hotel provides the perfect base for exploring all that Davao City has to offer.
So why settle for an average hotel room when you can experience the height of luxury at Dusit Thani Residence Davao? Book your stay today and treat yourself to an unforgettable stay at an unbeatable price.
A Wonderful Stay at Dusit Thani Residence Davao
At Dusit Thani Residence Davao, every aspect of our stay was exceptional. The staff went above and beyond to ensure our comfort and satisfaction, making our experience smooth and hassle-free. The beautiful surroundings provided the perfect backdrop for relaxation with friends and family, creating unforgettable memories. The comfortable bed and great shower added to the overall comfort of our stay, while the attentive and friendly staff made us feel truly valued. The delicious breakfast spread was a delightful start to our day, offering a wide variety of options to suit every taste. The cleanliness of the hotel was impeccable, ensuring a safe and hygienic environment. We only stayed for a night, but it was enough to leave a lasting impression. We can't wait to return to this exceptional property when everything is back to normal.
Exquisite Comfort and Exceptional Service at Dusit Thani Residence Davao
Experience a truly remarkable stay at Dusit Thani Residence Davao, where impeccable service and luxurious amenities await you. With an impressive overall rating of 9.1, this hotel has consistently delighted guests with its exceptional standards. From the moment you step into the elegant lobby, you'll be greeted by friendly staff who are dedicated to ensuring your every need is met.
One of the standout features of Dusit Thani Residence Davao is its exceptional value for money, with an impressive rating of 8.9. Guests are consistently impressed by the high-quality facilities and services offered at such a reasonable price. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable and enjoyable stay.
Cleanliness is a top priority at Dusit Thani Residence Davao, and it shows in their exceptional rating of 9.2. Guests rave about the immaculate condition of the rooms and public areas, highlighting the hotel's meticulous attention to detail. You can expect a pristine and hygienic environment throughout your stay, ensuring a refreshing and rejuvenating experience.
Located in the heart of Davao City, this hotel enjoys a rating of 8.9 for its convenient location. Situated close to popular attractions, shopping malls, and dining options, guests have easy access to everything the city has to offer. Whether you're exploring the vibrant city or simply seeking a tranquil retreat, Dusit Thani Residence Davao provides the perfect base for your adventures.
Last but certainly not least, the staff performance at Dusit Thani Residence Davao is nothing short of exceptional, with a rating of 9.1. From the warm welcome at check-in to the attentive service throughout your stay, the dedicated team goes above and beyond to ensure your comfort and satisfaction. Whether you need assistance with travel arrangements, restaurant recommendations, or any other request, the staff at Dusit Thani Residence Davao is always ready to assist with a genuine smile.
Exceptional9.1
Facilities
Excellent8.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The property remains safe and fully operational following recent earthquakes and aftershocks in the Davao Region. All major facilities, guest rooms, and dining outlets continue to operate as normal. The safety and comfort of our guests remain our utmost priority.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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The hotel has earned praise for its excellent and friendly staff, who go above and beyond to make guests feel welcome. The great location, with a breathtaking view of Samal Island, is also frequently mentioned by reviewers, as well as the superb service provided by the accommodation. Additionally, the hotel's facilities and amenities are widely regarded as some of the best around, making it a highly recommended choice for travelers.
Some reviewers mentioned limited breakfast options, but overall feedback is positive.
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The staff was probably the best thing about this resort- very friendly and hard working. However, the management does not pay attention to the details that, given the 5-star rating of this hotel, are unacceptable. The room was stuffy, and one could smell the mold in the walls, a reflection of the fact that the rooms are not regularly ventilated. I have not experienced this in any 4-5 star resort in the Philippines, and I travel to the Philippines regularly. The air circulation feature is not doing what it is supposed to do- useless. Shower drains are not draining well, and one is standing in water while taking a shower. There is also a limited amount of hot water, as if each room had its own boiler for hot water, and once empty, hot water is done. There is an insufficient amount of drinking water for the guests provided. The small plastic bottles are a joke and extremely not eco-friendly, generating tons of plastic waste. Each floor should have a free water dispenser, which is standard in any high-end resort/hotel. The windows have not been cleaned since the hotel opened- I could barely see out through the bird's crap all over the little window- repulsive at the least. I was also annoyed at the constant presence of salespeople at the lobby trying to close contracts on preselling units in the new development, which, by the way, is a terrible deal and idea for anyone to even consider- that should have no place in a 5-star resort since it annoys guests. Lastly, the prices for the meals are outrageous. 1200 pesos for breakfast and 1600-1800/person for lunch/dinner is unreal.
Dear MIchal, Mabuhay Sawasdee Krap! Thank you for taking the time to share your detailed feedback with us. We sincerely regret that your recent stay did not meet the high standards of comfort and hospitality we aim to provide at Dusit Thani Residence Davao. Your experience is very important to us, and we are truly sorry for the inconveniences you encountered. Please know that we take all your comments seriously. The concerns you raised regarding room ventilation, plumbing, water provision, cleanliness, and the overall guest environment have been carefully noted. We will be addressing these matters with our respective teams to ensure that corrective measures are taken promptly. Your insights will greatly help us strengthen our service and improve the guest experience. We also appreciate your feedback on pricing and the overall ambience in the lobby. Guest comfort is our priority, and we understand how these elements may have affected your stay. Rest assured, we are reviewing these a
Dusit thani never fails my expectation! They always make sure that they are one step ahead of meeting the guest needs and wants. This is my second time to booked. Both hotel and residence accommodation t’was superb. The recent booking with them was memorable as we celebrate the 2nd birthday of my niece, the room fits to the needs of my family it was very convenient for us specially for our children. The cleanliness and the room amenities was detailed kudos to the housekeeping team for setting up the room as it is very welcoming to us. Speaking of welcoming, the entire stay would never be smooth without the very courteous and polite Front office/reservation personnel Mr. Chritian Wata as he was assisting my reservation very professional since I’ve got a little confusion on my booking online together with the supervision of Mr. Ian who deliberately gave us a very nice options that was suitable to our needs during our stay. The front desk receptionist Ms. Ria and the rest of the concierge team specially the lovely ladies on duty at that time by around 2-3pm was amazing as they welcome and accommodated my family during the check-in process as it really portrays why this hotel was so cold one of the DAVAO’s Best or even so the BEST in Davao. The sumptious food t’was superb, kudos to the kind staffs in the Restaurant and also the coordination of the chefs and the stewards. The pool was fun for our little kiddos and the rest of it was a great memory to cherish. DUSIT THANi is the best recommended hotel in Davao. Number 1.
Dear Don, Mabuhay Sawasdee Krap! What a joy it is to read your heartfelt review! Thank you for choosing Dusit Thani Residence Davao once again and for trusting us with such a special occasion—your niece’s 2nd birthday celebration. We are delighted to know that your experience was nothing short of memorable and that our team was able to make your stay seamless and enjoyable. Your kind recognition of our Front Office team, particularly Mr. Christian Wata, Mr. Ian, Ms. Ria, and our wonderful concierge ladies, truly means a lot to us. We are also grateful for your appreciation of our housekeeping team for ensuring a clean and welcoming room, as well as our restaurant and kitchen teams for providing superb dining experiences. Knowing that Dusit Thani Residence Davao remains your top choice in the city is incredibly rewarding. We look forward to welcoming you and your family back for more cherished moments in the future. Until then, Kob Khun Krap! Warm regards, Christoph Kuch Cluster Ge
T'was our first time here and can definitely say it is one of the better (if not the best) properties in the region! While we were there for a mix of personal and business time, I was glad I booked this hotel for the amenities, the ambiance, and the care of the staff throughout. It also did not hurt they also serve basic Starbucks coffee products here (daily customer over here!). While I was not able to maximize my overall trip to Davao, staying in this hotel particularly made the experience still relaxing and comforting. Will definitely be back and may consider this as our permanent home away from home in Davao city whenever we are here.
Dear Arlan, Mabuhay Sawasdee Krap! Thank you very much for sharing your wonderful review of Dusit Thani Residence Davao. We are delighted to know that your first stay with us left such a positive impression, from our amenities and ambiance to the warm hospitality of our team. It is also great to hear that our Starbucks coffee offerings added a touch of comfort to your visit, making your time with us even more enjoyable. We truly appreciate your kind words and are honored that you consider us as your “home away from home” in Davao City. Your feedback inspires us to continuously deliver exceptional experiences for all our guests. We look forward to welcoming you back soon, whether for business or leisure, and making each stay even more relaxing and memorable. Kob Khun Krap! Warm regards, The Management Dusit Thani Residence Davao.
This property offers outstanding value with a prime location that makes exploring easy, while the cleanliness and attentive staff truly enhance the experience. The spacious rooms and efficient housekeeping contribute to a comfortable stay, and the breakfast selection is a delightful start to the day. Parking and transport options are convenient, making it a hassle-free choice for anyone looking to enjoy their time here.
Dear Edgardo, Mabuhay Sawasdee Krap! Thank you so much for your thoughtful and generous review of your recent stay at Dusit Thani Residence Davao. We are truly delighted to know that you found great value in our location, amenities, and services. It brings us joy to hear that our spacious accommodations, efficient housekeeping, and delightful breakfast selections contributed to a comfortable and enjoyable experience for you. Your kind words about our attentive team and convenient transport options mean a lot to us, and we are thrilled that these made your stay seamless and stress-free. We truly appreciate your recommendation and look forward to welcoming you back for another relaxing and memorable visit. Kob Khun Krap! Warm regards, The Management Dusit Thani Residence Davao.
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
“Christmas Stay”
I’m not quite sure where to begin, as we once again chose Dusit Thani for our Christmas stay based on our wonderful experience in 2024. Unfortunately, our stay this year (2025) did not meet the standards we previously enjoyed, nor the expectations that come with a luxury staycation. We encountered several issues during our stay. The LCD television had a noticeable black coverage on the upper portion of the screen, and several electrical outlets—particularly in the kitchen area—were not functioning. Additionally, although we booked early and specifically requested adjacent/connecting rooms, this request was not granted. We also experienced delayed responses from the staff. While we understand that the holidays are a busy period and demand is high, Dusit Thani is positioned as a luxury property. At a rate of approximately ₱20,000 per night, we were expecting a level of service and comfort that reflects the value of what we paid. We genuinely value Dusit Thani and chose to return because of our positive past experience. That said, we felt it was important to share this feedback in the hope that these concerns can be addressed and future guests can enjoy the level of excellence the brand is known for.
Dear Prince, Mabuhay Sawasdee Krap! Thank you for taking the time to share your experience with us. We sincerely regret that your recent Christmas stay did not meet the high standards you previously enjoyed, nor the expectations you rightfully associate with a luxury staycation at Dusit Thani Residence Davao. We apologise for the issues you encountered with the television, electrical outlets, and room arrangements, as well as the delayed responses from our team. This is not reflective of the seamless and attentive service we strive to provide. Your feedback has been shared with our relevant departments to ensure these matters are addressed promptly and do not affect future guests. We truly appreciate your loyalty and the trust you have placed in us by returning to Dusit Thani. Your constructive comments are invaluable in helping us improve our services, so we can consistently deliver the level of comfort, attention to detail, and excellence that our guests expect. We hope to have