2024

DoubleTree by Hilton Cairns

4.5 stars out of 5
121-123 The Esplanade & Florence St P O Box 121cairns, 4870 Australia , Cairns City Center, Cairns, Australia - See map

DoubleTree by Hilton Cairns is perfect for two travelers seeking adventure and relaxation. Located in Cairns City Center, it offers proximity to vibrant nightlife and diverse dining, with the Great Barrier Reef close by. Rooms feature air conditioning, free Wi-Fi, and private balconies with ocean views. Enjoy a choice of in-room or takeaway breakfast, and relax in the hot tub after local tours. Near the Esplanade, Night Markets, and Green Island, the hotel offers a fantastic pool, delicious breakfast buffet, and convenient airport shuttle service. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Located in heart of Cairns

Check-in [24-hour]

Great Breakfast

Great View

Facilities

Internet access

Car park

Front desk [24-hour]

Fitness center

Restaurant

Bar

Family room

Luggage storage

This property is in high demand!

6 travelers have booked today.

Location 9.0
Service 8.8
Cleanliness 8.4
Room comfort and quality 8.2

Based on 1,296 verified reviews

Location

9.0

Service

8.8

Cleanliness

8.4

Room comfort and qua...

8.2

Value for money

8.2

Facilities

8.1

See map

9.0Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
Parking
Available
Walkable places
JUTE Theatre Company
130 m
St Monica's Cathedral
130 m
Cairns Esplanade Boardwalk
140 m
Cairns Aquarium
140 m
Cairns Central Shopping Center
200 m
Popular landmarks
Esplanade Boardwalk
430 m
Night Markets
440 m
Cairns Esplanade Lagoon
510 m
Green Island
810 m
The Reef Hotel Casino
910 m
Closest landmarks
Rocco by Crystalbrook
170 m
Cairns Skin Cancer Clinic
200 m
Mike Ball Dive Expeditions
240 m
Cairns Private Hospital
350 m
Munro Martin Parklands
390 m

Good to know

Value for money8.2
Distance to city center1.0 km
Location rating9.0
Nearest airportCairns Airport (CNS)
Distance to airport5.1 km

Rooms available at DoubleTree by Hilton Cairns

Excellent
Room comfort & quality

8.2

King Guest Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Double Double Guest Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe King Room with Water View and Balcony
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Double Double Room Water View
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices
King Accessible Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
King One Bedroom Suite Garden view
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
King Guest Room Water View
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Deluxe City / Mountain View Two Double Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Dbl Superior Balcony Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
1 King Bed 1 Bedroom Suite
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does DoubleTree by Hilton Cairns feature an option for contactless check-in and check-out?

At DoubleTree by Hilton Cairns, guest visitors can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

What attractions are close by DoubleTree by Hilton Cairns that are in walking range?

While remaining at DoubleTree by Hilton Cairns, jump start your holiday by checking out the closest attractions that are within walking distance to the property which include JUTE Theatre Company, St Monica's Cathedral, and Cairns Esplanade Boardwalk.

What is the verified guest review consensus about DoubleTree by Hilton Cairns's pet services?

70.0% of our past customer assessments have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for DoubleTree by Hilton Cairns down in the review section.

What is the average rating that past Solo travelers' have given to DoubleTree by Hilton Cairns?

Past solo travelers that have stayed at this property have given DoubleTree by Hilton Cairns an average rating of 8.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to DoubleTree by Hilton Cairns?

Past business travelers that have stayed at this property have given DoubleTree by Hilton Cairns an average rating of 8.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to DoubleTree by Hilton Cairns?

The closest train, metro, or bus station is Cairns Railway Station, 980.03 m away from DoubleTree by Hilton Cairns.

What recognized natural sightseeing spots are near DoubleTree by Hilton Cairns?

DoubleTree by Hilton Cairns is located within Cairns City Center, which makes it conveniently close to natural points of interest including Michaelmas Cay.

What time is check-in and check-out at DoubleTree by Hilton Cairns?

Check-in is from 03:00 PM. You may request early check-in during booking, subject to availability. Guest visitors checking in earlier than the specified period may be charged an additional fee.

More about DoubleTree by Hilton Cairns

More about DoubleTree by Hilton Cairns

DoubleTree by Hilton Cairns

All offerings provided by DoubleTree by Hilton Cairns help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Cairns is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the DoubleTree by Hilton Cairns. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at DoubleTree by Hilton Cairns. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning.
Some rooms at DoubleTree by Hilton Cairns are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at DoubleTree by Hilton Cairns. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines. A day in will be as fun as a day out with ranges of recreational activities offered at DoubleTree by Hilton Cairns. A relaxing end to every day is possible with a visit to the hot tub, located right in the hotel.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.

Around the property

Don't spend all your time inside while in Cairns! Even more rugged adventures can be had after check-out, with a trip to Esplanade Boardwalk located 430 m away.

Show less

Amenities and facilities

Excellent8.1

Facilities

Most talked about facilities
Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • Japanese
  • Polish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • On-site entertainment
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Happy hour
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [charges apply]

Food and dining

Restaurants on site
Atrium Restaurant & Bar
  • Menu: A-la-carte

Location

121-123 The Esplanade & Florence St P O Box 121cairns, 4870 Australia , Cairns City Center, Cairns, Australia

Excellent9.0

Location

Airports
  • Cairns Airport (CNS)
    5.1 km
  • Cooktown Airport (CTN)
    175.2 km
Public transportation
  • Cairns Railway Station
    980 m
  • Freshwater
    7.9 km
Hospital or clinic
  • Cairns Skin Cancer Clinic
    200 m
Shopping
  • Night Markets
    440 m
Convenience store
  • 7 Eleven
    480 m
Cash withdrawal
  • ATM
    410 m

What's nearby

Popular landmarks
  • Cairns Aquarium
    140 m
  • Muddy's Playground
    230 m
  • Michaelmas Cay
    380 m
  • Esplanade Boardwalk
    430 m
  • Night Markets
    440 m
  • Cairns Esplanade Lagoon
    510 m
  • Green Island
    810 m
  • The Reef Hotel Casino
    910 m
  • Cairns Botanic Gardens
    3.1 km
  • Gallo DairyLand
    5.2 km
Nearby landmarks
  • JUTE Theatre Company
    130 m
  • St Monica's Cathedral
    130 m
  • Cairns Esplanade Boardwalk
    140 m
  • Cairns Aquarium
    140 m
  • Rocco by Crystalbrook
    170 m
  • Cairns Skin Cancer Clinic
    200 m
  • Cairns Central Shopping Center
    200 m
  • Muddy's Playground
    230 m
  • Mike Ball Dive Expeditions
    240 m
  • IGA Xpress
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-18 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from11:00
Getting around
  • Distance from city center1.0 km
  • Travel time to airport (minutes)10
Extras
  • Daily Internet/Wi-Fi fee9.95 AUD
  • Breakfast charge (unless included in room price)38 AUD
The property
  • Year property opened1990
  • Number of floors7
  • Room voltage240
  • Most recent renovation2010
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1
Parking
  • Daily parking fee15 AUD

Property announcements

Public Space Renovation The hotel will be undergoing public space renovations from November 12th, 2024 - July 31, 2025. During this time, the pool and The Vine Room will be closed.

Property breakfast buffet is AUD 36 per person. Property continental breakfast is AUD 28 per person. Property provides breakfast service 06:00 AM to 09:30 AM. Property provides in room service for A la carte breakfast.

Reviews of DoubleTree by Hilton Cairns from real guests

Provided by verified guests of

Agoda logo
8.4
  • Location score 9 out of 10 and is a high score in Cairns
    Location9.0
  • Service score 8.8 out of 10 and is a high score in Cairns
    Service8.8
  • Cleanliness score 8.4 out of 10
    Cleanliness8.4
  • Room comfort and quality score 8.2 out of 10
    Room comfort and quality8.2
  • Value for money score 8.2 out of 10
    Value for money8.2
  • Facilities score 8.1 out of 10
    Facilities8.1
High score for Cairns
Rating
9+ Exceptional (274)
8-9 Excellent (112)
7-8 Very Good (134)
6-7 Good (33)
<6 Below Expectation (62)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 616 verified guest comments
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  1. 9.6
    Exceptional
    John from Australia
    Couple
    King Guest Room
    Stayed 1 night in January 2025

    The best hotel I have stayed in - Cairns”

    I live on the Atherton Tablelands. I have booked hotels in Cairns a number of times in the last 12 months so that we can stay overnight and have a break from the long drive back to our home town. Up until I stayed in the Double Tree Hotel, I was ready to stop making any further hotel bookings due to the disappointment with the overpriced accommodation and general run down and dated condition of the hotels. The Double Tree was so different. The hotel is very clean and tidy. The reception team were excellent. The rooms were great. The location is very central. Great value for money.

    Reviewed January 18, 2025

    Dear John, thank you for taking the time to leave a review about your recent stay at DoubleTree by Hilton Cairns. We are pleased to read you enjoyed your time with us and felt that you were well looked after by our team. We look forward to welcoming you back soon.

    Responded January 28, 2025
    DoubleTree by Hilton Cairns
  2. 9.2
    Exceptional
    MIYU from Japan
    Family with teens
    Double Double Guest Room
    Stayed 3 nights in October 2024

    The equipment is old, but there are no complaints.”

    Three working siblings made a reservation with their mother. The exterior, elevator, and hallway leading to the hotel room looked old, which made us a bit anxious, but the interior had been renovated and was very clean. There were no issues with the water pressure or cleanliness of the sink and shower, and we were able to stay comfortably. The pool might be a bit disappointing if you have high expectations, but the Jacuzzi (which looks like a pool) was soothing for our chilled bodies after visiting the free community pool. We had booked a room without a mountain view balcony, but we were upgraded for free to a room with a balcony that just barely offered a glimpse of the sea. It was wonderful to feel the sea breeze on the balcony. There were some troubles, like not having enough towels for three people and a faulty hairdryer, but when we contacted the front desk, they responded immediately, and everyone was very friendly and lovely. Although I didn’t meet them, I heard my brother spoke with a Japanese staff member who treated him well. We were able to have a wonderful trip. Thank you very much.

    Reviewed November 04, 2024
    Auto-translated through generative A.I.
  3. 8.8
    Excellent
    Glenn from Australia
    Solo traveler
    King Room City or Mountain View
    Stayed 1 night in January 2025

    Great place for the price.”

    I've stayed here 4 times now. For AUD$150 to $165 you get comfort and attention. The staff are old school polite and attentive. Maintenance workers smile and say hello. Ironing board with iron, little coffee machine and kettle. Great beds. Nice soft carpet. This price point is ok. If it creeps up I'll look around. If I can do $150 most times I'm happy with that.

    Reviewed January 16, 2025

    Dear Glenn, thank you for taking the time to leave a review about your recent stay at DoubleTree by Hilton Cairns. We are pleased to read you enjoyed your time with us, especially that you felt well looked after by our team. We look forward to welcoming you back soon.

    Responded January 28, 2025
    DoubleTree by Hilton Cairns
  4. 9.6
    Exceptional
    Nekayla from Australia
    Solo traveler
    King Guest Room
    Stayed 2 nights in December 2023

    My stay at Double Tree”

    Upon arrival at the Doubletree Hilton, I was greeted by friendly staff and the service was expeditious with clear communication. Walking through the facility to the elevator being greeted by a beautiful serene pond with a massive barramundi in there as the centrepiece of the garden giving reprieve to the built up concrete surrounding, the elevator was quick and the wait time minimal. Once I entered my room I found it be clean and tidy, the bed was made up neatly and the facilities including the shower and toilet were hygienic and fresh. I will say it would be nice to be able to access Netflix, Stan or other streaming apps on the tv however that is not a major issue. Overall I felt very comfortable and at home in my room. At checkout once again I was greeted with a kind smile and wonderful service by a friendly staff and even an offer to call a taxi for me. Thank you to everyone at Double Tree Hilton for your exceptional service. I will be staying again in the future.

    Reviewed December 16, 2023

    Hi Nekayla, Thank you for taking the time to leave a review on your recent stay at the DoubleTree Cairns. We are so please to read you enjoyed your time with us. We are especially thrilled to hear that you had a wonderful experience with our team. We always strive to provide the best service possible to all of our guests. We look forward to welcoming you back soon. Adila - Commercial Team

    Responded December 18, 2023
    DoubleTree by Hilton Cairns
  5. 8.8
    Excellent
    Tonniee from Australia
    Solo traveler
    Dbl Superior Balcony Room
    Stayed 2 nights in January 2025

    The lesser of two Hiltons - but not by much”

    Doubletree does well for its age. The rooms are spacious and kept nice a cool to combat the out side humidity. Bathrooms show their time period by being barely big enough for one person. Thos might be because I requested a bath. Although I wasn't particularly bothered it would be unpleasant for a larger person or someone with mobility concerns. Breakfast is stunning. Plenty of variety. Only downfall being a 930 finish. Unfortunately no pool currently due to that weird helicopter theft and crash incident however staff are extremely accommodating in transporting guests via uber to Hilton's sister location. Although not as convenient as just walking downstairs. I have to take my hat off to the effort they put into taking care of their guests in an unfortunate circumstance. I really enjoyed my time by the pool and the extra special cheap pool bar menu. Stuff were very lovely and all in all I enjoyed my say. I would definitely recommend this hotel however it's not for hotel snobs. (You'd prefer the newer Hilton)

    Reviewed January 07, 2025

    Dear Tonniee, thank you for taking the time to leave a review about your recent stay at DoubleTree by Hilton Cairns. We are pleased to read you enjoyed your time with us. We also appreciate your feedback as we try to provide the best possible to service, rest assured we will pass this onto our teams. We look forward to welcoming you back soon.

    Responded January 09, 2025
    DoubleTree by Hilton Cairns
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