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Crowne Plaza Yas Island
1 King Standard Sea View Lounge Accessibleess - Guestroom, Crowne Plaza Yas Island in Abu Dhabi
a large building with a lot of boats in the water, Crowne Plaza Yas Island in Abu Dhabi
people are standing in front of a projector, Crowne Plaza Yas Island in Abu Dhabi
Lobby, Crowne Plaza Yas Island in Abu Dhabi
Swimming pool [outdoor], Crowne Plaza Yas Island in Abu Dhabi
Swimming pool [outdoor], Crowne Plaza Yas Island in Abu Dhabi

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8.5

Excellent

354 reviews

354 reviews

Housekeeping14
Breakfast8
Food & Dining4
See map
See map

8.6

Excellent

Location rating score

Excellent location - 470 meters to the beach
Parking
FREE
Popular landmarks
Yas Marina Circuit 920 m
Ferrari World Abu Dhabi 2.2 km
Yas Waterworld Abu Dhabi 2.5 km
Yas Mall 2.9 km
Sheikh Zayed Grand Mosque Center 13.7 km
Louvre Abu Dhabi 21.5 km
Heritage Village 27.0 km
Observation Deck at 300 27.8 km
Marina Mall 27.9 km
Emirates Palace 28.4 km
Nearby landmarks
Du Forum 380 m
Yas Beach 470 m
Medical Center 770 m
Avivo Hospitals National Hospital 890 m
Yas Marina Circuit 920 m
Yas Marina Formula 1 Circuit 1.1 km
Yas Marina 1.2 km
Yas Links 1.4 km
Cobra Fitness Abu Dhabi 1.7 km
Du Arena 1.9 km

Crowne Plaza Yas Island

YAS ISLAND, GOLF PLAZA, P.O. BOX 41880, Yas Island, Abu Dhabi, United Arab Emirates, 41880 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Yas Island part of Abu Dhabi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sheikh Zayed Grand Mosque Center. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and hot spring bath on-site.

Highlights

Hygiene Plus

470 meters to Yas Beach

Check-in/out [private]

Airport transfer

470 meters to the beach

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID 19 restrictions there are changes in hotel offerings and capacities and to contact the hotel for latest information."
Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Golf course [on-site]

Fitness center

Bicycles

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Abu Dhabi every 1 minutes on Agoda.com
Value for money8.4
Distance to city center30.00 Km
Location rating8.6
Nearest airportAbu Dhabi International Airport (AUH)
Distance to airport5.9 km

Rooms available at Crowne Plaza Yas Island

Excellent
Room comfort & quality

8.5

1 King Bed Standard Sea View Balcony
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
1 King Bed 1 Bedroom Suite Lounge Accessibleess
...
  • Room size: 67 m²/721 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed 1 Bedroom Suite City View
...
  • Room size: 92 m²/990 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard King Room with Sea View and Free Beach Access View - Smoking
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
1 King Bed Standard City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King 1 Bedroom Suite Smoking City View
...
  • Room size: 67 m²/721 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard King Room with Sea View, Lounge and Free Beach Access
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Special offer – 1 Night Standard room with SeaWorld Abu Dhabi, Warner Bros. World™ or Ferrari World or Yas Waterworld tickets for 2
...
  • Room size: 32 m²/344 ft²
  • 2 single beds or 1 queen be...
Enter dates to see prices
2 Single Beds Standard Smoking Sea View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
SUITE 1 King Bed 1 Bedroom Suite City View
...
  • Room size: 67 m²/721 ft²
Enter dates to see prices

Frequently asked questions

Does Crowne Plaza Yas Island have bars on-site?

Experience your holiday vacation the best way yet with Crowne Plaza Yas Island's bar and nightclub accessible right in front of your doorstep for whenever you need a sip or two.

Does Crowne Plaza Yas Island have a swimming pool?

While staying at Crowne Plaza Yas Island, you can delight in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

What types of entertainment are available at Crowne Plaza Yas Island?

Crowne Plaza Yas Island features an array of entertainment facilities such as games room, karaoke, and water park to keep you busy and entertained throughout your stay here.

Does Crowne Plaza Yas Island have a fitness center?

Crowne Plaza Yas Island offers free 24-hour fitness center that is fittingly located at the tip of your finger, allowing you to get your daily training session in at any hour of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

Does Crowne Plaza Yas Island provide laundry services?

Yes! Crowne Plaza Yas Island features laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

What is the average travel time to the nearest airport from Crowne Plaza Yas Island?

The average travel time to get from Crowne Plaza Yas Island to the airport is 12 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

In which languages can Crowne Plaza Yas Island's staff members communicate?

Crowne Plaza Yas Island can speak a total of 12 languages and supports popular languages such as English, Spanish, and Mandarin Chinese for international guests, ensuring all travelers are well accommodated with all their needs in their desired choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do past travelers love most about Crowne Plaza Yas Island?

Verified guests that stayed at Crowne Plaza Yas Island have given this property a rating of 8.785 for its remarkable cleanliness as the main highlight for their stay.

What is the typical rating that verified Couples' have given to Crowne Plaza Yas Island?

Verified couple travelers that have stayed at this property have given Crowne Plaza Yas Island an average rating of 8.2. You can look up on more in depth customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What do local visitors think about Crowne Plaza Yas Island?

Verified local visitors that have stayed at this property have given Crowne Plaza Yas Island an average rating of 8.5. You can look up on more detailed customer reviews, and comments for this property down in the review section.

What famous shopping places are nearby Crowne Plaza Yas Island?

Shopping options in Crowne Plaza Yas Island’s Yas Island neighborhood include Yas Mall.

See map

Explore the neighborhood

What people love about Crowne Plaza Yas Island

  • 10

    Exceptional
    Cleanliness

    "Clean, comfortable rooms and great location."

    Carla

    |

    August 12, 2019

  • 9.6

    Exceptional
    Cleanliness

    "The hotel room very clean and big for me."

    Yean

    |

    August 5, 2019

  • 9.2

    Exceptional
    Location

    "The hotel is very well located on Yas Island."

    Wendy

    |

    October 22, 2022

Overall rating:

8.5

Excellent
354 reviews
Cleanliness
8.8
Facilities
8.4
Location
8.6
Read all reviews >
What travelers say they love:
Overall the hotel is very nice 👍👍👍
Marissa from Philippines
Family with older children
More about Crowne Plaza Yas Island

More about Crowne Plaza Yas Island

Crowne Plaza Yas Island

Never miss a single attraction in Abu Dhabi when staying at Crowne Plaza Yas Island. Getting around in Abu Dhabi is easy when staying at this hotel, strategically placed right in the heart of the city.
At Crowne Plaza Yas Island, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring Abu Dhabi even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Crowne Plaza Yas Island thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Crowne Plaza Yas Island are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Crowne Plaza Yas Island even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. Crowne Plaza Yas Island also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Crowne Plaza Yas Island begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Crowne Plaza Yas Island is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms, bar and nightclub.
Apart from amenities and services, Crowne Plaza Yas Island goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
If you like water sports, you'll appreciate the convenience of water park provided by Crowne Plaza Yas Island. Engage in some easy evening fun with other guests with the hotel's golf course on site. Get social at the hotel's library, games room and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Abu Dhabi like a true local. Don't forget to stop by Yas Marina Circuit located 920 m away, where everyone who visits Abu Dhabi wants to have their photo taken.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

14 mentions

Swimming Pool

11 mentions

Breakfast

10 mentions

Food & Dining

7 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Russian
  • Spanish
  • Vietnamese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Karaoke
  • Light therapy
  • Massage
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Squash court
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water park
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Buffet
Restaurants on site
Jing Asia
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Stills
  • Cuisine: European
  • Menu: Buffet
Barouk
  • Cuisine: Middle Eastern
  • Menu: Buffet

Location

YAS ISLAND, GOLF PLAZA, P.O. BOX 41880, Yas Island, Abu Dhabi, United Arab Emirates, 41880
Excellent
Location

8.6

Airports
  • Abu Dhabi International Airport (AUH)
    5.9 km 13 min drive
  • Al Bateen Executive Airport (AZI)
    15.3 km 20 min drive
Public transportation
  • Masdar PRT Station Car Park
    4.0 km
  • PRT Line
    4.1 km
Hospital or clinic
  • Medical Center
    770 m
Shopping
  • Yas Mall
    2.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    2.0 km

What's nearby

Popular landmarks
  • Yas Marina Circuit
    920 m
  • Ferrari World Abu Dhabi
    2.2 km
  • Yas Waterworld Abu Dhabi
    2.5 km
  • Yas Mall
    2.9 km
  • Sheikh Zayed Grand Mosque Center
    13.7 km
  • Louvre Abu Dhabi
    21.5 km
  • Heritage Village
    27.0 km
  • Observation Deck at 300
    27.8 km
  • Marina Mall
    27.9 km
  • Emirates Palace
    28.4 km
Nearby landmarks
  • Du Forum
    380 m
  • Yas Beach
    470 m
  • Medical Center
    770 m
  • Avivo Hospitals National Hospital
    890 m
  • Yas Marina Circuit
    920 m
  • Yas Marina Formula 1 Circuit
    1.1 km
  • Yas Marina
    1.2 km
  • Yas Links
    1.4 km
  • Cobra Fitness Abu Dhabi
    1.7 km
  • Du Arena
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee80 AED
  • Distance from city center30.00 Km
  • Travel time to airport (minutes)12
Extras
  • Breakfast charge (unless included in room price)92 AED
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges4
  • Number of floors8
  • Number of restaurants5
  • Number of rooms 428
  • Room voltage220
  • Year property opened2009

Property announcements

Valid proof of identification (Passport, GCC issued national identity card or UAE identity card) is required upon check in.

Due to COVID 19 restrictions there are changes in hotel offerings and capacities and to contact the hotel for latest information.

Abu Dhabi has implemented strict precautionary measures to protect all community members in the emirate. You are required to visit SEHA website or contact SEHA on the latest PCR requirements according to Abu Dhabi Law prior to your arrival

Reviews of Crowne Plaza Yas Island from real guests

Provided by verified guests of Agoda
8.5
Cleanliness8.8
Facilities8.4
Location8.6
Room comfort and quality8.5
Service8.6
Value for money8.4
High score for Abu Dhabi
Rating
9+ Exceptional (75)
8-9 Excellent (51)
7-8 Very Good (40)
6-7 Good (15)
<6 Below Expectation (17)
Time of the year
Mar - May (51)
Jun - Aug (54)
Sep - Nov (40)
Dec - Feb (53)

Show reviews that mention 

Showing 198 verified guest comments
12345
10.0
Exceptional
Donna from Malaysia
Family with teens
Standard Room
Stayed 2 nights in January 2023

Great location for Etihad arena”

Very friendly and accommodating staff, we had a standard room with x3 occupancy, they gave us a mattress and sheets for my son to sleep on the floor. We found taxis were cheaper than Ubers to get into the city. The Etihad arena is within a 10 min walk. Would stay again

Reviewed January 28, 2023

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Dear Donna, It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit. Kind regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded February 23, 2023
Crowne Plaza Yas Island
10.0
Exceptional
David from New Zealand
Couple
2 Single Beds Standard City View
Stayed 2 nights in November 2022

Nice stay”

Always looked after and cared for . Thoroughly recommend

Reviewed January 19, 2023

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Dear David, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation. Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future. Kind regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded February 23, 2023
Crowne Plaza Yas Island
10.0
Exceptional
Pablo from Singapore
Group
1 King Bed 1 Bedroom Suite City View
Stayed 2 nights in September 2019

Great hotel and value for money”

Great hotel overall, we stayed there for the UFC weekend and it was an amazing experience overall. Rooms and facilities are very good, great breakfast as well.

Reviewed August 12, 2021

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Dear Pablo, Thank you for choosing Crowne Plaza Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel and enjoyed the hotel facilities and services. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded August 14, 2021
Crowne Plaza Yas Island
10.0
Exceptional
Marissa from Philippines
Family with teens
1 King Bed Standard City View
Stayed 1 night in June 2022

Good customer service👏🏻👏🏻👏🏻”

Overall the hotel is very nice 👍👍👍

Reviewed June 20, 2022

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Dear Marissa, Thank you for choosing Crowne Plaza Yas Island and for taking the time to share your delightful feedback. We are glad that you had a wonderful time at our hotel and that you were pleased with the outstanding services given by our team and the facilities that we provide. A positive guest experience is what drives us to continue giving our guest a stay that they will truly remember. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded June 21, 2022
Crowne Plaza Yas Island
9.6
Exceptional
Francesca from Philippines
Family with young children
2 Single Beds Standard City View
Stayed 1 night in January 2023

Enjoyed it”

We enjoyed our stay. Staff are nice. wide range of food.

Reviewed January 30, 2023

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Dear Francesca, It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit. Kind regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded February 23, 2023
Crowne Plaza Yas Island
10.0
Exceptional
Leah from United Arab Emirates
Family with teens
Standard Room
Stayed 2 nights in December 2021

Lovely views”

Our room overlooked the golf course and pool it was very impressive

Reviewed December 20, 2021

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Dear Leah, Thank you for choosing Crowne Plaza Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel and enjoyed the hotel facilities and services. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded January 14, 2022
Crowne Plaza Yas Island
9.6
Exceptional
Rowena from United Arab Emirates
Family with young children
2 Single Beds Standard City View
Stayed 1 night in April 2022

Exceptional”

Our stay in Crowne Plaza Yas is awesome! Its our family’s first time to check in in a hotel and we’re glad we’ve chosen Crowne Plaza Yas Island. It’s worth it! My family enjoyed, especially my kids.

Reviewed April 18, 2022

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Dear Rowena, Thank you for choosing Crowne Plaza Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel and enjoyed the hotel facilities and services. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded June 10, 2022
Crowne Plaza Yas Island
10.0
Exceptional
Abu from United Arab Emirates
Couple
1 King Bed Standard Sea View Balcony
Stayed 1 night in December 2021

Good place for a family trip ”

Love the stay will highly recommend

Reviewed December 24, 2021

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Dear Abu, Thank you for your excellent rating and review. We are glad that you had a wonderful time at our hotel. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again and thank you for choosing to stay with Crowne Plaza Abu Dhabi Yas Island. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded January 14, 2022
Crowne Plaza Yas Island
9.2
Exceptional
Wendy from South Africa
Family with young children
Standard Room
Stayed 1 night in October 2022

Excellent location with kids club. ”

The hotel is very well located on Yas Island. It’s easy to walk to the Arena, Formula One track as well as Ferrari World. It has lovely facilities and includes a kids club.

Reviewed October 23, 2022

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Dear Wendy, Thank you for choosing Crowne Plaza Yas Island and for taking the time to share your delightful feedback. We are glad that you had a wonderful time at our hotel and that you were pleased with the outstanding services given by our team and the facilities that we provide. A positive guest experience is what drives us to continue giving our guest a stay that they will truly remember. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded November 25, 2022
Crowne Plaza Yas Island
9.6
Exceptional
Irene from Philippines
Group
1 King Bed 1 Bedroom Suite City View
Stayed 1 night in February 2020

Good location in Yas Island”

Very good location. Near Warner Brothers and Ferrari World in Yas Island. Staff are all friendly and nice. Breakfast is good with wide variety. Room is big and comfy. We were surprised it looks like a suite room. We stayed for just 1 night and really enjoyed it.

Reviewed February 11, 2020

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Dear Irene, Thank you for choosing Crowne Plaza Yas Island and for taking the time to share your delightful feedback. We are glad that you had a wonderful time at our hotel and that you were pleased with the outstanding services given by our team and the facilities that we provide. A positive guest experience is what drives us to continue giving our guest a stay that they will truly remember. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded June 21, 2022
Crowne Plaza Yas Island
10.0
Exceptional
GAURAV from India
Couple
Standard Room
Stayed 1 night in January 2020

HONEYMOON”

BEST PLACE TO LIVE IN YAS ISLAND

Reviewed January 28, 2020

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Dear Gaurav, Thank you for choosing Crowne Plaza Yas Island and for taking the time to share your delightful feedback. We are glad that you had a wonderful time at our hotel and that you were pleased with the outstanding services given by our team, the facilities that we provide and precautionary measures that we have implemented. A positive guest experience is what drives us to continue giving our guest a stay that they will truly remember. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded June 21, 2022
Crowne Plaza Yas Island
8.4
Excellent
Jason from United Arab Emirates
Family with young children
1 King Bed 1 Bedroom Suite City View
Stayed 2 nights in May 2021

Nice hotel but needs a facelift”

The staff were fantastic and did the best they could with what they had. We stayed in a suite for 2 nights and, although spacious, the decor was very dated and the room was not very comfortable. The fake leather couch was horrendous. In general the hotel needs some TLC but the restaurants and food is very good. One warning...if you have small children, do not let them run around by the pool as the tiles are not suitable for outdoor use and extremely slippery when wet.

Reviewed May 06, 2021

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Dear Jason, Thank you for choosing Crowne Plaza Yas Island and for taking the time to share your feedback. We are glad that you had a wonderful time at our hotel and that you were pleased with the facilities that we provide. We also appreciate your constructive comments. We take feedback seriously and we’ll make the necessary measures so we can provide a better experience in the future. I hope you will give us the opportunity to serve you once again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded May 30, 2021
Crowne Plaza Yas Island
9.2
Exceptional
Ali from United Arab Emirates
Couple
Standard Room
Stayed 6 nights in January 2022

Ken”

Professional team, resourceful clean hotel.

Reviewed January 18, 2022

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Dear Ali, Thank you for choosing Crowne Plaza Yas Island and for taking the time to share your delightful feedback. We are glad that you had a wonderful time at our hotel and that you were pleased with the outstanding services given by our team and the facilities that we provide. A positive guest experience is what drives us to continue giving our guest a stay that they will truly remember. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded January 21, 2022
Crowne Plaza Yas Island
8.8
Excellent
Neil from United Arab Emirates
Family with young children
1 King Bed Standard Sea View Balcony
Stayed 2 nights in April 2021

Excellent”

Management should anticipate the number of arrivals during peak season so as not to create chaos on check in especially during covid times. Long cues with little social distancing should be dealt with.

Reviewed April 09, 2021

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Dear Neil, Thank you for choosing Crowne Plaza Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel and enjoyed the hotel facilities and services. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded May 30, 2021
Crowne Plaza Yas Island
8.8
Excellent
Krisnawan from Indonesia
Business traveler
1 King Bed Standard Smoking City View
Stayed 1 night in June 2022

Nice place with nice view”

Nice place with nice view

Reviewed June 14, 2022

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Dear Krisnawan, Thank you for choosing Crowne Plaza Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel and enjoyed the hotel facilities and services. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded June 21, 2022
Crowne Plaza Yas Island
8.4
Excellent
Jeanne from United Arab Emirates
Couple
Deluxe Room Sea View With Balcony
Stayed 3 nights in June 2021

Geat stay ”

Mena from the reception and Irene as duty manager were very helpful. Had a little bit of complaint along the way but they came to the rescue. Also thanks to Letith (Manager) of Stills restaurant who was hand-on to all our needs. Very helpful and accommodating. Delicious food and drinks. Thanks Crowne Plaza team. Surely recommended!

Reviewed June 25, 2021

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Dear Jeanne, Thank you for choosing Crowne Plaza Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel and enjoyed the hotel facilities and services. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded June 29, 2021
Crowne Plaza Yas Island
8.4
Excellent
alaeldin from United Arab Emirates
Family with teens
Standard Room
Stayed 4 nights in April 2021

Excellent”

great hotel

Reviewed June 01, 2021

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Dear Alaeldin, Thank you for choosing Crowne Plaza Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded June 05, 2021
Crowne Plaza Yas Island
6.0
Ashkelon from Kuwait
Family with young children
1 King Bed Standard City View
Stayed 4 nights in March 2021

A good experience ”

The manager at the country when you enter is quite arrogant and rude. Powerless man trying to flex his muscles. Thank God for the manager Aziz who turned our holiday experience for the better. The rooms are great. House keep is terrible, they made us wait for an hour for a blanket. The pool is too small for such a big hotel. You have people smoking around the pool even though there are no smoking signs. The breakfast and dinner were awesome. However, the hotel doesn’t cater much for vegetarians and pescatarians. The chef was amazing though he tries to help. Hopefully the buffet can cater for everyone. The food delivered by room service was amazing and well presented. There was nothing for the children to do. At least some color pencils and coloring sheets could be provided. Most of the staff at the buffet are amazing.

Reviewed April 10, 2021

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Dear Ashkelon, Thank you for choosing Crowne Plaza Yas Island and for taking the time to share your feedback. We are glad that you had a wonderful time at our hotel and that you were pleased with the facilities that we provide. We also appreciate your constructive comments. We take feedback seriously and we’ll make the necessary measures so we can provide a better experience in the future. I hope you will give us the opportunity to serve you once again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

Responded May 30, 2021
Crowne Plaza Yas Island
4.8
Jeswin from United Arab Emirates
Family with young children
Deluxe Room Sea View With Balcony
Stayed 2 nights in August 2021

Not that great.”

The room was booked with twin bed with a higher cost and they gave us a single bed with a smaller room. It took them 3 thours to give us a room as we booked. The new room had cupboards which were broken. The toilets flush wasn't working properly. The kids play area was closed but the call centre agent they had informed that kids play area was opened. Dinner served were not as per order and there were delays in the order. This was my first bad experience staying in a hotel.

Reviewed August 25, 2021

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Dear Jeswin, Thank you for raising your concerns to our attention. We are very sorry to hear that your stay with us did not meet your expectations as it is our utmost concern to provide the best experience at all times. We apologize for being unable to maintain our 100% standard while we were running high occupancy. To be given the opportunity to provide high-quality service to our guests and making them delighted is something we truly value, and I deeply regret that we have not been able to do this during your recent visit and address your concerns immediately. Please know that the management is taking the necessary measures to ensure that these kinds of issues would not happen again. Rest assured that we have seriously taken your comments and these issues will be addressed accordingly. Sincerely, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi – Yas Island

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Crowne Plaza Yas Island
2.0
Wael from United Arab Emirates
Family with young children
1 King Bed Standard City View
Stayed 2 nights in May 2021

very very bad hotel ”

not recommended to any customer to visit this hotel , lobby like market UN professional staff they didn't know how treat guest one person in cafeteria sari Lanka very bad attitude

Reviewed May 16, 2021

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Dear Wael, Thank you for raising your concerns to our attention. We would like to start by apologizing to you for the inconvenience you felt during your stay. Rest assured that we have seriously taken your comments and your concerns will be addressed accordingly. Sincerely, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi – Yas Island

Responded May 30, 2021
Crowne Plaza Yas Island
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