Cleo Hotel Tunjungan
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Cleo Hotel Tunjungan
Restaurant, Cleo Hotel Tunjungan in Surabaya
Cleo Hotel Tunjungan
Entrance, Cleo Hotel Tunjungan in Surabaya
Facilities, Cleo Hotel Tunjungan in Surabaya
Bar/lounge, Cleo Hotel Tunjungan in Surabaya
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Cleo Hotel Tunjungan

2 stars out of 5
Jalan Basuki Rahmat no 11 Surabaya, Surabaya Center, Surabaya, Indonesia, 60261 - See map

Stay at Cleo Hotel Tunjungan, near Tunjungan Plaza, for a culturally rich experience. Enjoy a vibrant, youthful atmosphere and city views from the rooftop terrace with unique local art and culture decor. Cleo Hotel Tunjungan in Surabaya Center offers modern rooms with amenities such as 24-hour room service, an elegant restaurant, and a sauna. The vibrant neighborhood provides easy access to shopping malls, local markets, and cultural landmarks. Within walking distance from Tunjungan Plaza, Monkasel, and Grand City Surabaya. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Located in heart of Surabaya

Front desk [24-hour]

Airport transfer

Inside city center

100 meters to Tunjungan Plaza

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Sauna

Spa

Restaurants

This property is in high demand!

12 travelers have booked today.

Based on 1,090 verified reviews

Location

9.3

Service

8.2

Value for money

8.2

Cleanliness

7.9

Facilities

7.3

Room comfort and qua...

6.8

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
KidZoona
60 m
Tunjungan Plaza
90 m
DAISO
90 m
Tunjungan Mall
110 m
Plaza Tunjungan
190 m
Popular landmarks
Monkasel (Submarine Monument)
1.3 km
Tugu Pahlawan
1.9 km
Suramadu National Bridge
2.2 km
Bungkul Park
3.1 km
Sampoerna Museum
3.6 km
Closest landmarks
Transnet
30 m
Top Ten & Coyote Bar
70 m
Parking Park
270 m
Puskesmas Kedungdoro
290 m
Grahadi Building
300 m
Value for money8.2
Location rating9.3
Nearest airportJuanda International Airport (SUB)
Distance to airport13.9 km

Rooms available at Cleo Hotel Tunjungan

Standard Twin Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Queen Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 1 double bed or 1 queen bed...
Enter dates to see prices
Biz Queen Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Hollywood Double Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Biz Twin Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Biz Twin Room
...
  • Smoking allowed
Enter dates to see prices
Standard Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Biz Queen Room Breakfast Limited Offer
...
    Enter dates to see prices
    Biz Twin Room Breakfast Limited Offer
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Cleo Hotel Tunjungan offer spa services?

      You can benefit from your stay at Cleo Hotel Tunjungan even more by making the most of the property's accessible spa services that are offered for all its guests to make your evening even better.

      Does Cleo Hotel Tunjungan provide laundry services?

      Yes! Cleo Hotel Tunjungan offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

      What is the average travel time to the closest airport from Cleo Hotel Tunjungan?

      The average travel time to get from Cleo Hotel Tunjungan to the airport is 30 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

      How many floors does Cleo Hotel Tunjungan have?

      Cleo Hotel Tunjungan has a total of 7 floors.

      How many rooms does Cleo Hotel Tunjungan have?

      Cleo Hotel Tunjungan has a total of 55 rooms.

      At what time of the year is Cleo Hotel Tunjungan most popular?

      Cleo Hotel Tunjungan's most popular month where verified guests have stayed the most is in May.

      What was the average room rate for Cleo Hotel Tunjungan been in the past month?

      The typical room rate for Cleo Hotel Tunjungan in the past month is 351147.39 IDR, compared to city's average of 346064.99 IDR.

      What is the average rating that past Solo travelers' have given to Cleo Hotel Tunjungan?

      Past solo travelers that have stayed at this property have given Cleo Hotel Tunjungan an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that verified Couples' have given to Cleo Hotel Tunjungan?

      Past couple travelers that have stayed at this property have given Cleo Hotel Tunjungan an average rating of 8.5. You can look up on more specific customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

      What time is check-in and check-out at Cleo Hotel Tunjungan?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

      More about Cleo Hotel Tunjungan

      More about Cleo Hotel Tunjungan

      Cleo Hotel Tunjungan

      For travelers who want to take in the sights and sounds of Surabaya, Cleo Hotel Tunjungan is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
      Enjoy all that Cleo Hotel Tunjungan has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Guests can enjoy free parking right at the hotel.
      Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Cleo Hotel Tunjungan thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
      Smoking is allowed only in the designated smoking areas provided by hotel.
      Enjoy the services offered at Cleo Hotel Tunjungan from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find bottled water at your disposal.


      Dining and things to do

      Every day at Cleo Hotel Tunjungan begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
      Fill your days with the array of activities and facilities offered at Cleo Hotel Tunjungan. End your days in total relaxation with a visit to the spa and sauna. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


      Around the property

      Cleo Hotel Tunjungan is the perfect spot to explore Surabaya's fascinating cultural sights and attractions. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 80 m away.


      Reasons to stay here

      Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
      Ranking higher than 95% of the city's accommodations options, this is a great choice for location.
      Guests who stayed here really appreciated the room comfort, scoring it higher than 92% of accommodations in the city.

      Show less

      Amenities and facilities

      Very good7.3

      Facilities

      Most talked about facilities
      Languages spoken
      • English
      • Indonesian
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Garden
      • Sauna
      • Spa
      • Spa/sauna
      Cleanliness and safety
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • Hand sanitizer
      • Physical distancing of at least 1 meter
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Breakfast [continental]
      • Coffee shop
      • Restaurants
      • Room service
      Services and conveniences
      • Air conditioning in public area
      • Concierge
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Shared lounge/TV area
      • Smoke-free property
      • Smoking area
      Access
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [on-site]
      • Valet parking
      Available in all rooms
      • Air conditioning
      • Daily housekeeping
      • Desk
      • Free bottled water
      • Hair dryer
      • In-room safe box
      • Ironing facilities
      • LAN Internet in room [free]
      • Non-smoking
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Slippers
      • Soundproofing
      • Telephone
      • Toiletries
      • Wi-Fi [free]

      Food and dining

      Breakfast options
      • Continental
      Restaurants on site
      The Origin Restaurant
      • Cuisine: Asian
      • Menu: Buffet

      Location

      Jalan Basuki Rahmat no 11 Surabaya, Surabaya Center, Surabaya, Indonesia, 60261

      Exceptional9.3

      Location

      Airports
      • Juanda International Airport (SUB)
        13.9 km
      • Abdul Rachman Saleh Airport (MLG)
        75.0 km
      Public transportation
      • Gubeng Train Station
        1.3 km
      • Pasar Turi Train Station
        1.9 km
      Hospital or clinic
      • Puskesmas Kedungdoro
        290 m
      Shopping
      • Tunjungan Plaza
        90 m
      Convenience store
      • Indomaret
        500 m
      Cash withdrawal
      • ATM
        50 m

      What's nearby

      Popular landmarks
      • Tunjungan Plaza
        90 m
      • Monkasel (Submarine Monument)
        1.3 km
      • Tugu Pahlawan
        1.9 km
      • Suramadu National Bridge
        2.2 km
      • Bungkul Park
        3.1 km
      • Sampoerna Museum
        3.6 km
      • Surabaya Town Square
        3.7 km
      • Surabaya's Zoo
        3.8 km
      • Pakuwon Food Festival
        6.9 km
      • Masjid Nasional Al Akbar Surabaya
        8.7 km
      Nearby landmarks
      • Transnet
        30 m
      • KidZoona
        60 m
      • Top Ten & Coyote Bar
        70 m
      • Tunjungan Plaza
        90 m
      • DAISO
        90 m
      • Tunjungan Mall
        110 m
      • Plaza Tunjungan
        190 m
      • Wartel Shops
        200 m
      • Gramedia Bookstore
        200 m
      • Parking Park
        270 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      Minimum age of guests is: 4 year(s).

      Children 4-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      • Reception open until00:00
      Getting around
      • Airport transfer fee200000 IDR
      • Travel time to airport (minutes)30
      Extras
      • Breakfast charge (unless included in room price)42857 IDR
      The property
      • Number of bars/lounges0
      • Number of floors7
      • Number of restaurants1
      • Number of rooms 55
      • Year property opened2014
      • Most recent renovation0
      Parking
      • Daily parking fee0 IDR

      Reviews of Cleo Hotel Tunjungan from real guests

      Provided by verified guests of

      Agoda logo
      8.1

      Excellent

      Recent ratings trend

      10 most recent verified ratings received by the property

      • 9.2
      • 10
      • 10
      • 9.2
      • 9.6
      • 10
      • 10
      • 7.6
      • 8.8
      • 7.2

      Most recent

      Location9.3
      Service8.2
      Value for money8.2
      Cleanliness7.9
      Facilities7.3
      Room comfort and quality6.8
      High score for Surabaya
      Rating
      9+ Exceptional (143)
      8-9 Excellent (72)
      7-8 Very Good (122)
      6-7 Good (43)
      <6 Below Expectation (70)
      Guest Type
      Room Type
      Language

      Show reviews that mention 

      Showing 450 verified guest comments
      12345
      10.0
      Exceptional
      min from Indonesia
      Business traveler
      Standard Double Room
      Stayed 3 nights in April 2023

      Budget clean compact sweet room Cleo Hotel”

      In the range of 250k to 300k in downtown Surabaya city, Cleo is one of the choice you won’t regret but be happy with ~

      Reviewed April 08, 2023

      Dear Kak Min, Cleo Basuki Rahmat merasa terhormat menerima anda sebagai tamu kami, dan kami juga mengucapkan terima kasih atas ulasan dan masukan yang anda berikan. Ulasan ini akan menjadi perbaikan dan masukan dalam pelayanan kami untuk menjadikan Hotel Cleo menjadi lebih baik lagi. Terima kasih untuk masukannya, kami juga akan merasa berkesan dan bahagia untuk menyambut kedatangan anda menginap kembali di Hotel Cleo Basuki Rahmat Surabaya. Terima kasih atas kunjungan anda. Ahmad Efendi. Spv Operational.

      Responded April 16, 2023
      Cleo Hotel Tunjungan
      10.0
      Exceptional
      Ardi from Indonesia
      Group
      Biz Twin Room
      Stayed 4 nights in September 2022

      Best stay for business trip”

      Even though the room was small, but it's quite nice and comfortable. The facilities are quite extraordinary for a budget hotel. It's really worth the money!

      Reviewed September 17, 2022

      Dear Bapak Ardi, Cleo Basuki Rahmat merasa terhormat menerima anda sebagai tamu kami, dan kami juga mengucapkan terima kasih atas ulasan dan masukan yang anda berikan. Ulasan ini akan menjadi perbaikan dan masukan dalam pelayanan kami untuk menjadikan Hotel Cleo menjadi lebih baik lagi.terima kasih untuk masukannya kami juga akan merasa berkesan dan bahagia untuk menyambut kedatangan anda menginap kembali di Hotel Cleo Basuki Rahmat Surabaya. Terima kasih atas kunjungan anda. Salam hangat, Ahmad Efendi Spv Operational Cleo Basuki Rahmat Surabaya

      Responded November 20, 2022
      Cleo Hotel Tunjungan
      10.0
      Exceptional
      Marcus from Malaysia
      Solo traveler
      Biz Queen Room
      Stayed 1 night in October 2023

      Everything was nice!”

      Location is just right opposite of Tunjagan Shopping Mall. Which is 2nd largest mall in Indonesia. Plenty of food and shops to kill some time. The room does not look tired. Just the management need to take note on the A/C. It's not centralised but individual unit. Please check it often. I checked in to room 503 but the A/C was out. Then Ayu helped me to change it to 503. Overall, this is a basic hotel. Everything was clean and comfortable.

      Reviewed October 19, 2023

      Dear Bapak Marcus, Cleo Basuki Rahmat merasa terhormat menerima anda sebagai tamu kami, kami juga mengucapkan terima kasih atas ulasan dan masukan yang anda berikan. Ulasan ini akan menjadi perbaikan dan masukan dalam pelayanan kami untuk menjadikan Hotel Cleo menjadi lebih baik lagi. Terima kasih untuk masukannya, kami juga akan merasa berkesan dan bahagia untuk menyambut kedatangan anda menginap kembali di Hotel Cleo Basuki Rahmat Surabaya. Terima kasih atas kunjungan anda. Hormat saya, Spv Operational.

      Responded December 12, 2023
      Cleo Hotel Tunjungan
      9.6
      Exceptional
      laurentius from Indonesia
      Business traveler
      Hollywood Double Room
      Stayed 3 nights in June 2024

      Clean n cheap”

      Luar biasa bersih kamarnya...walaupun tidak luas..tapi tetap terasa nyaman..ditambah AC selalu dingin dan air panas tiap saat mau mandi tetap ada..gk seperti hotel lain. Yg air panasnya suka tidak terasa saat jam mandi sore ato pagi hari

      Reviewed June 26, 2024

      Hallo Kak Laurentius. Terima kasih telah memilih Hotel Cleo Tunjungan Surabaya sebagai tempat menginap pilihan kakak di kota surabaya. Kami merasa bahagia menerima kakak sebagai tamu kami, kami juga mengucapkan terima kasih atas ulasan dan penilaian yang luar biasa yang kakak berikan. Ulasan ini akan menjadi perbaikan dan masukan dalam pelayanan kami untuk menjadikan Hotel Cleo Tunjungan menjadi lebih baik lagi. Dan besar harapan kami juga untuk menyambut kedatangan kakak menginap kembali di Hotel Cleo Tunjungan Surabaya. Terima kasih atas kunjunganya. Salam Hormat, Ahmad Efendi. Spv Operational.

      Responded July 10, 2024
      Cleo Hotel Tunjungan
      7.2
      Very good
      Jerry from Indonesia
      Family with teens
      Biz Twin Room
      Stayed 1 night in January 2020

      a nice stay that were ruined”

      The location is very good very close to the mall and surrounding that serve 24hrs food. The room is small but clean and comfort. It was a nice stay until we were awakened at night around 9.30pm by hotel security officer to remove our vehicle to provide parking space for a bus. When we arrived and parked there around 4.30pm there was no security officer that guided where to park and at the reception said it was ok to park there. At first we feel comfort and trust the hotel will give a good night rest but it was ruin later on.

      Reviewed January 05, 2020
      12345

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