Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Located in heart of Penang
Check-in [24-hour]
Airport transfer
Great Breakfast
Great View
Free Wi-Fi
Free parking
Spa
Front desk [24-hour]
Restaurant
Massage
Airport transfer
Family room
24 travelers have booked today.
Based on 19,593 verified reviews
8.7
8.3
8.3
8.2
7.6
7.5
Nearest transportation options
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Komtar Bus Terminal is within 0.21 km
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Pengkalan Raja Tun Uda Bus Terminal is within 1.38 km
Location rating score
There are 169 places in walking distance!
| Value for money | 8.2 |
| Distance to city center | 33.7 km |
| Location rating | 8.7 |
| Nearest airport | Penang International Airport (PEN) |
| Distance to airport | 14.3 km |
Cititel Express Penang Hotel fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with first aid kit, staff trained in safety protocol, and sterilizing equipment for increased safety precautions and hygiene protocols.
The average travel time to get from Cititel Express Penang Hotel to the airport is 21 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.
While residing at Cititel Express Penang Hotel, kick start your vacation by exploring the nearest attractions that are within walking distance to the property which include 1st Avenue Mall, The Swagger Salon, and Hin Bus Depot.
While staying at Cititel Express Penang Hotel, indulge in your evening or night out at R&B Pub, Club Momo, and Farquhar's Bar to get the most out of your nightlife.
While residing at Cititel Express Penang Hotel, indulge in your morning or evening stroll at nearby park which include Sia Boey Urban Archaeological Park, Armenian Park, and Friendship Park.
Cititel Express Penang Hotel's policy relating to children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Cititel Express Penang Hotel can converse in 3 languages and supports popular languages such as English and Mandarin Chinese for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
63.0% of our verified visitor assessments have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Cititel Express Penang Hotel down in the review.
Past solo travelers that have stayed at this property have given Cititel Express Penang Hotel an average rating of 8.2. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Verified families with young children that have stayed at this property have given Cititel Express Penang Hotel an average rating of 7.7. You can look up more in depth customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
Verified families with older children that have stayed at this property have given Cititel Express Penang Hotel an average rating of 8.0. You can search for more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.
The nearest train, metro, or bus station is Komtar Bus Terminal, 213.9 m away from Cititel Express Penang Hotel.
Experience Modern Comfort at Cititel Express Penang Hotel
Located in Penang, Malaysia, Cititel Express Penang Hotel offers a delightful stay for travelers seeking modern comfort and convenience. With its prime location and excellent amenities, this 3-star hotel is the perfect choice for both business and leisure travelers.
Featuring 234 well-appointed rooms, Cititel Express Penang Hotel ensures a comfortable and relaxing stay for its guests. Each room is designed with contemporary decor and equipped with all the necessary amenities to meet the needs of modern travelers. Whether you are traveling alone or with your family, you will find the perfect accommodation option to suit your preferences.
Check-in time at Cititel Express Penang Hotel starts from 03:00 PM, allowing you to settle in and start exploring the vibrant city of Penang at your own pace. The check-out time is until 12:00 PM, giving you ample time to relax and prepare for your departure. The hotel's efficient and friendly staff is always ready to assist you with any inquiries or requests you may have, ensuring a seamless and hassle-free stay.
One of the highlights of Cititel Express Penang Hotel is its child-friendly policy. Children between the ages of 2 to 12 can stay free of charge, making it an ideal choice for families traveling with young ones. The hotel understands the importance of creating a comfortable and enjoyable experience for the whole family, and their child policy reflects this commitment.
With its convenient location, Cititel Express Penang Hotel offers easy access to the city's attractions and landmarks. The hotel is situated just 33.7 km away from the city center, allowing you to explore popular destinations such as George Town, Penang Hill, and the beautiful beaches of Batu Ferringhi with ease. Additionally, the hotel is only a short 21-minute drive away from the airport, making it a convenient choice for travelers.
Built in 2014 and last renovated in the same year, Cititel Express Penang Hotel boasts modern facilities and contemporary design. The hotel's commitment to providing a comfortable and enjoyable stay is evident in its well-maintained facilities and attentive service.
Experience the perfect blend of modern comfort and convenience at Cititel Express Penang Hotel. Whether you are visiting Penang for business or leisure, this 3-star hotel will exceed your expectations and make your stay truly memorable.
Unwind and Indulge in Entertainment at Cititel Express Penang Hotel
At Cititel Express Penang Hotel, we believe that entertainment is an essential part of a memorable stay. Whether you're looking to unwind after a long day of exploring or indulge in some well-deserved relaxation, our entertainment facilities are designed to cater to your every need.
Step into our tranquil spa and let your worries melt away as our skilled therapists work their magic. From rejuvenating massages to revitalizing body treatments, our spa offers a range of indulgent therapies that will leave you feeling refreshed and renewed.
For those seeking a more active form of entertainment, our hotel also features a well-equipped fitness center. Stay in shape with state-of-the-art cardio machines and weight training equipment, or join one of our group exercise classes for a fun and invigorating workout.
No matter how you choose to unwind, Cititel Express Penang Hotel's entertainment facilities are sure to provide you with the perfect setting to relax, rejuvenate, and have a truly unforgettable stay.
Convenience Facilities at Cititel Express Penang Hotel
At Cititel Express Penang Hotel, guests can enjoy a range of convenient facilities that enhance their stay. With 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day, ensuring their cravings are satisfied. The hotel also offers a laundry service, making it easy for guests to keep their clothes fresh and clean throughout their stay. Additionally, safety deposit boxes are available, providing a secure place for guests to store their valuables.
For those who need to stay connected, Wi-Fi is available in public areas, allowing guests to easily access the internet and stay connected with friends, family, or work. There is also free Wi-Fi in all rooms, ensuring guests can enjoy seamless connectivity from the comfort of their own space.
Cititel Express Penang Hotel also caters to the needs of smokers with a designated smoking area, providing a comfortable and convenient space for them to enjoy their cigarettes.
Other convenient facilities include luggage storage, allowing guests to securely store their belongings before check-in or after check-out. For quick refreshments, a vending machine is available, offering a variety of snacks and drinks. Daily housekeeping ensures that the rooms are always tidy and well-maintained, providing a comfortable and pleasant environment for guests throughout their stay. With these convenience facilities, Cititel Express Penang Hotel ensures that guests have a hassle-free and enjoyable experience.
Convenient Transport Facilities at Cititel Express Penang Hotel
Cititel Express Penang Hotel offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, allowing travelers to easily reach their destination upon arrival. Whether you are traveling for business or leisure, the hotel's car park onsite ensures that you have a secure place to park your vehicle. What's more, the car park is free of charge, making it even more convenient for guests who choose to drive. For those who prefer to explore the city on their own, Cititel Express Penang Hotel also offers car hire services, allowing you to conveniently rent a vehicle and navigate through Penang at your own pace. Additionally, the hotel provides a taxi service, making it effortless for guests to get around the city and explore its vibrant attractions. If you need assistance with purchasing tickets for local attractions or events, the hotel's ticket service is readily available to help you plan your itinerary. With these transport facilities in place, Cititel Express Penang Hotel ensures that guests have all the necessary conveniences to make their stay enjoyable and stress-free.
Delicious Dining Options at Cititel Express Penang Hotel
At Cititel Express Penang Hotel, guests can indulge in a delightful culinary experience with a range of dining facilities to choose from. Whether it's a quick bite or a leisurely meal, the hotel offers an array of options to satisfy every palate.
Start your day off right with a scrumptious breakfast buffet at the hotel's restaurant. The continental breakfast spread features a variety of freshly baked pastries, cereals, fruits, and hot dishes, ensuring a satisfying start to your day. The restaurant also offers a diverse menu for lunch and dinner, with a selection of local and international dishes prepared by skilled chefs.
For those craving a meal in the comfort of their room, the hotel provides 24-hour room service. Indulge in a delectable meal from the extensive menu, offering a range of appetizers, main courses, and desserts. Whether you're in the mood for local specialties or international favorites, the room service ensures a convenient and enjoyable dining experience.
With its exceptional dining facilities, Cititel Express Penang Hotel guarantees a memorable culinary journey for all guests. From the breakfast buffet to the 24-hour room service, the hotel caters to all dining preferences, ensuring a satisfying and delicious stay.
Comfortable and Versatile Rooms at Cititel Express Penang Hotel
At Cititel Express Penang Hotel, you'll find a range of comfortable and versatile rooms to suit your needs. Whether you're traveling with family, friends, or on your own, there's a room type that's perfect for you.
For families or larger groups, the Family Room offers a spacious 29 square meters of space. You can choose between 2 Single Beds or 1 Queen Bed, ensuring a comfortable and restful stay for everyone. If you're looking for a cozy and intimate space, the Standard Queen Room is ideal. With 14 square meters and a plush Queen Bed, you'll have a peaceful retreat to unwind after a day of exploring Penang.
For those traveling with a companion, the Standard Twin Room is a great choice. With 14 square meters and 2 Single Beds, you'll have a comfortable and convenient space to relax and recharge. If you prefer a slightly larger room, the Superior Room offers 16 square meters of space and 2 Single Beds.
Booking these rooms on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates and easy booking process, you can enjoy great savings and secure your room at Cititel Express Penang Hotel with just a few clicks. So why wait? Book your stay now and experience the comfort and convenience of Cititel Express Penang Hotel.
Discover the Vibrant Charm of Georgetown in Penang
Welcome to Georgetown, a captivating neighborhood in Penang, Malaysia that seamlessly blends history, culture, and modernity. As you explore its narrow streets and alleyways, you'll be transported back in time to the colonial era, where British and Chinese influences have left an indelible mark on the architecture and atmosphere. Georgetown is a UNESCO World Heritage Site, and it's easy to see why. The colorful heritage buildings, ornate temples, and bustling markets create a vibrant tapestry that is truly unique.
Immerse yourself in the rich history of Georgetown by visiting iconic landmarks such as Fort Cornwallis, the largest standing fort in Malaysia, or the Khoo Kongsi clan house, a testament to the city's Chinese heritage. Take a leisurely stroll along Armenian Street, lined with charming shops and art galleries, or explore the bustling Little India, where the aroma of spices fills the air. Don't miss out on the street art that has become synonymous with Georgetown, with murals and sculptures adorning the walls of buildings, telling stories of the city's past and present.
Convenient Transportation from Penang Airport to Cititel Express Penang Hotel
Located in the heart of Georgetown, Penang, Cititel Express Penang Hotel offers a convenient and accessible location for travelers arriving at Penang International Airport. With various transportation options available, getting to the hotel is a breeze.
The most convenient way to reach Cititel Express Penang Hotel from the airport is by taxi. Upon arrival at Penang International Airport, you can easily find a taxi stand outside the terminal building. The journey to the hotel takes approximately 30 minutes, depending on traffic conditions. Taxis in Penang are equipped with meters, ensuring a fair and transparent fare. It is advisable to negotiate and confirm the fare with the driver before starting the journey.
Alternatively, for budget-conscious travelers, there is a public bus service available from the airport to Georgetown. The Rapid Penang Bus 401E operates from the airport and stops near Cititel Express Penang Hotel. The bus journey takes around 1 hour, but it offers a more affordable option for those looking to save on transportation costs. The bus stop is just a short walk away from the hotel, making it a convenient choice for travelers.
Whether you prefer the convenience of a taxi or the affordability of public transportation, reaching Cititel Express Penang Hotel from Penang International Airport is hassle-free. The hotel's central location in Georgetown ensures easy access to popular attractions, shopping malls, and dining options, making it an ideal choice for both leisure and business travelers.
Explore the Rich Heritage and Vibrant Culture near Cititel Express Penang Hotel
Nestled in the heart of Penang, Cititel Express Penang Hotel offers easy access to a myriad of landmarks and attractions that showcase the rich heritage and vibrant culture of this enchanting city. Just a stone's throw away, you'll find the Pinang Peranakan Mansion, a beautifully preserved heritage building that offers a glimpse into the unique Peranakan culture. Take a leisurely stroll along Chew's Jetty, a picturesque waterfront village that dates back over a century, and immerse yourself in the fascinating history of the Chinese immigrants who once settled here.
For history buffs, a visit to the iconic Cheong Fatt Tze - The Blue Mansion is a must. This architectural gem, known for its striking blue façade, is a living testament to the opulence of the 19th-century Chinese merchant class. Explore the Khoo Kongsi, a magnificent Chinese clanhouse that showcases intricate architecture and ornate decorations. History comes alive at the Penang Fort Cornwallis, where you can wander through ancient cannons and learn about the colonial past of the island.
Art enthusiasts will be delighted by the vibrant street art scene in George Town, just a short distance from the hotel. Take a stroll along Armenian Street and marvel at the colorful murals that adorn the walls, each telling a unique story. Nature lovers can escape the city's hustle and bustle at the Penang Botanical Gardens, a tranquil oasis filled with lush greenery and exotic flora. Don't miss the opportunity to visit the Dharmikarama Burmese Temple, the oldest and largest Burmese temple in Penang, known for its stunning architecture and serene ambiance. For a touch of whimsy, head to the Upside Down Museum and experience the thrill of defying gravity in a world turned upside down. With so much to explore and discover, Cititel Express Penang Hotel is the perfect base for an unforgettable adventure in Penang.
Convenient Public Transport Stations Near Cititel Express Penang Hotel
Located in the heart of Penang, Malaysia, Cititel Express Penang Hotel offers easy access to several public transport stations, making it a convenient choice for travelers. One of the nearby options is the Komtar Bus Terminal, just a short walk away from the hotel. This bustling bus terminal serves as a major transportation hub, connecting travelers to various parts of Penang and beyond. Whether you're looking to explore the local attractions, visit the famous Penang Hill, or venture further to other cities in Malaysia, the Komtar Bus Terminal provides a convenient and affordable mode of transportation.
Another public transport station near Cititel Express Penang Hotel is the Pengkalan Raja Tun Uda Bus Terminal. Situated within a reasonable distance from the hotel, this bus terminal offers a wide range of bus services that cater to different destinations in Penang. Whether you're planning to visit the vibrant George Town, explore the cultural heritage sites, or indulge in the local street food, the Pengkalan Raja Tun Uda Bus Terminal provides a convenient and reliable transportation option.
With these public transport stations in close proximity to Cititel Express Penang Hotel, guests can easily navigate their way around Penang and explore all that this vibrant city has to offer. Whether you prefer to travel by bus or explore other modes of public transportation, the hotel's strategic location ensures a hassle-free and enjoyable travel experience for all guests.
A Culinary Adventure Awaits
Located in the heart of Penang, Cititel Express Penang Hotel is surrounded by a plethora of dining options that will tantalize your taste buds. Indulge in authentic Malaysian cuisine at Teksen Restaurant and Restoran Nasi Kandar Line Clear, where you can savor flavorful dishes such as nasi lemak and roti canai. For those craving international flavors, PINWHEEL RESTO CAFE offers a fusion of Western and Asian dishes, while Halab Penang serves up delicious Middle Eastern delights. Wheeler's is the perfect spot for burger enthusiasts, with their mouthwatering selection of gourmet burgers. If you're looking to experience Penang's rich heritage, head to The Forest - Heritage for a unique dining experience amidst lush greenery. Tai Tong Restaurant is a local favorite, known for its Chinese cuisine and delectable dim sum. For a taste of Mexican cuisine, Holy Guacamole - Love Lane is the place to be. Lagenda House & Cafe offers a cozy ambiance and a variety of Western and local dishes. Lastly, don't miss out on the vibrant food court experience at Sungai Pinang Food Court (Astaka Sungai Pinang), where you can sample a wide array of local street food. With these incredible dining choices just steps away from the hotel, your culinary adventure in Penang awaits!
Shop 'til You Drop at Nearby Shopping Landmarks
Cititel Express Penang Hotel is conveniently located near a variety of shopping landmarks, ensuring that guests can indulge in a retail therapy session during their stay. Just a short distance away, Fuan Wong and Hong Giap Hang offer a wide range of local products and souvenirs, perfect for those looking to take a piece of Penang home with them. For a more modern shopping experience, Penang Plaza is a popular destination, housing numerous stores and boutiques. Food enthusiasts will delight in the Macallum Street Night Market, where they can sample local street food and shop for fresh produce. Bargain hunters will also appreciate the Lorong Kulit Flea Market and Chowraster Bazaar, where they can find unique items at affordable prices. For those interested in traditional crafts, Seang Hin Leong Rattan and Bamboo Craft and Siddhi Gifts & Crafts offer beautifully handcrafted items. Nature lovers can also visit Chew Thean Yang Aquarium, which showcases a stunning collection of marine life. With so many shopping landmarks in close proximity, guests at Cititel Express Penang Hotel will have endless options for retail therapy.
Affordable Luxury at Cititel Express Penang Hotel
Experience the best of Penang without breaking the bank at Cititel Express Penang Hotel. With an average room price of just $41, this hotel offers unbeatable value for money compared to the city's average room price of $69.
At Cititel Express Penang Hotel, affordability does not mean compromising on comfort and quality. Each room is thoughtfully designed and well-appointed, providing a cozy and inviting space for guests to relax and unwind. Whether you are a business traveler or a leisure seeker, you can expect modern amenities and impeccable service throughout your stay.
With its strategic location in the heart of Penang, this hotel allows you to easily explore the city's vibrant attractions, renowned street food, and cultural heritage. From the iconic Penang Hill to the bustling George Town, you'll be spoiled for choice when it comes to discovering the wonders of this beautiful destination. Book your stay at Cititel Express Penang Hotel today and enjoy affordable luxury at its finest.
Excellent Service and Great Location
Cititel Express Penang Hotel is a top choice for travelers looking for a comfortable and convenient stay in Penang. With its excellent service, friendly staff, and great location, it's no wonder guests are raving about their experiences. The hotel's staff is known for being helpful and friendly, ensuring that guests feel welcome and well taken care of throughout their stay. The rooms are clean, comfortable, and quiet, providing a peaceful retreat after a day of exploring the city. Additionally, the hotel's location is highly praised, with guests mentioning its proximity to various attractions and the convenience of being within walking distance to everything. Whether you're visiting Penang for business or leisure, Cititel Express Penang Hotel is sure to exceed your expectations with its superb service and prime location.
A Wonderful Stay at Cititel Express Penang Hotel
With an overall rating of 8.0, Cititel Express Penang Hotel has proven to be a popular choice among travelers seeking a comfortable and convenient stay in Penang, Malaysia. Offering excellent value for money, this hotel has received an impressive rating of 8.0 for its affordability and quality of service.
One of the standout features of Cititel Express Penang Hotel is its prime location, which has earned it a rating of 8.6. Situated in the heart of Penang, guests are just a stone's throw away from popular attractions, shopping centers, and vibrant street food stalls. Whether you're looking to explore the historical sites of Georgetown or indulge in the local cuisine, everything is within easy reach.
The cleanliness of the hotel is another aspect that guests have praised, with a rating of 8.1. The rooms and common areas are meticulously maintained, ensuring a pleasant and hygienic environment for guests. The staff at Cititel Express Penang Hotel have also received positive feedback, scoring an impressive 8.0 for their performance. Known for their warm hospitality and attentiveness, the staff go above and beyond to ensure that guests have a comfortable and enjoyable stay.
Very good7.5
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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10 most recent verified ratings received by the property
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Located in the heart of Georgetown, this hotel is surrounded by plenty of attractions and eateries. With clean and comfortable rooms, cozy beds, and excellent amenities, guests can enjoy their stay. The friendly and helpful staff deliver superb service, making it a budget-friendly option for travelers.
This hotel has small rooms with limited space, making it unsuitable for family stays. In addition, room cleaning is only done every other day, resulting in a damp smell in the room.
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I recently stayed at the Family Room and was thoroughly impressed with the experience from start to finish. The room was immaculate—modern, spacious, and extremely comfortable, with a beautiful view and all the amenities I could have asked for. What truly made this stay stand out, though, was the hotel’s exceptional attention to detail and customer care. I had mentioned in during the booking process that we were celebrating a birthday, and to our surprise and delight, we checked in to the room that evening to find a beautifully decorated birthday cake waiting for us. It was such a thoughtful and personal touch that truly made the occasion extra special. Every staff member we interacted with was friendly and professional, always ready to help with a smile. From check-in to check-out, everything was seamless and exceeded expectations. Thank you, CititelExpress, for making our celebration so memorable. I wouldn’t hesitate to stay here again and highly recommend it to anyone looking for exceptional service with a personal touch.
Thank you so much for your truly wonderful feedback! We're absolutely thrilled to hear your stay in our Family Room was impressive from start to finish. It makes our day to know you found the room modern, spacious, and comfortable, with a beautiful view and all the amenities. We were especially delighted to hear that the surprise birthday cake made your celebration extra special—creating memorable moments is what we aim for! We're incredibly proud that our staff was friendly, professional, and helpful, making your entire experience seamless and exceeding expectations. Thank you again for your kind words. We can't wait to welcome you back to Cititel Express Penang for another memorable stay!
Cititel Express in Penang proved to be the perfect choice for our recent trip. The location is truly strategic, allowing us to easily explore the vibrant streets of George Town on foot and giving us quick access to a huge variety of local food spots. What makes this even better is the very affordable rate, which makes it an outstanding option for travelers who want a central base without overspending. We were impressed by the staff's professionalism and warmth. Everyone we interacted with was helpful and friendly, ready to assist with any questions we had about the area. A particularly convenient and eco-friendly feature we appreciated was the water purifier station, which made it easy to refill our bottles and stay hydrated throughout the day without generating plastic waste. Overall, Cititel Express is a fantastic choice for a no-frills, high-value stay. It provides everything you need for a comfortable and convenient trip, from its unbeatable location and low price point to its thoughtful amenities and great service.
Thank you so much for your wonderful and detailed feedback! We are absolutely thrilled to hear that Cititel Express was the perfect choice for your recent trip. It's fantastic to know that our strategic location and very affordable rate provided an outstanding base for you to explore the vibrant streets and local food spots of George Town. We're also incredibly proud to hear your kind words about our staff's professionalism and warmth. We'll be sure to pass your compliments along to the entire team. We're especially glad you appreciated our convenient and eco-friendly water purifier station—we believe that thoughtful amenities like this can make a big difference in a comfortable stay. Your review perfectly captures what we aim to provide for our guests: everything you need for a comfortable and convenient trip. We look forward to welcoming you back again on your next visit.
I had a wonderful stay at Cititel Express Penang! The hotel exceeded my expectations in terms of cleanliness, comfort, and value for money. The room was compact but thoughtfully designed, with everything I needed for a short stay – comfy bed, good lighting, clean bathroom, and reliable Wi-Fi. The location is excellent – right in the heart of George Town, within walking distance to local eateries, heritage sites, and public transport. I especially appreciated the easy access to famous street food and historical landmarks. The staff were friendly and efficient, always ready to help with directions or recommendations. Check-in and check-out were smooth, and the overall vibe of the hotel was modern and pleasant. If you're looking for an affordable, no-frills stay in a convenient part of Penang, I highly recommend Cititel Express. Would definitely stay here again on my next visit!
Thank you so much for your glowing review of Cititel Express Penang! We are absolutely thrilled to hear that you had a wonderful stay and that we exceeded your expectations in terms of cleanliness, comfort, and value for money. It's fantastic to know you found your room thoughtfully designed with everything you needed, including a comfy bed, good lighting, a clean bathroom, and reliable Wi-Fi. We're especially delighted that our excellent location in the heart of George Town was a highlight, offering easy walking access to local eateries, heritage sites, and famous street food. Your kind words about our friendly and efficient staff are truly appreciated – we'll be sure to share your compliments with the team. We're also glad that your check-in and check-out were smooth and that you enjoyed the modern and pleasant vibe of our hotel. We truly appreciate your high recommendation for an affordable, no-frills stay in a convenient part of Penang. We can't wait to welcome you back again on y
Receptionist is very helpful and all their staff have good attitude and happy to help customer. Room and toilet is very clean, thank you to Ali for your hard work. Keep it up. (Forget to write feedback on the paper). Water pressure also good, location is at the centre of city, easy to go viral food restaurant. Next time will stay here again ^^
Thank you so much for your fantastic feedback! We are so thrilled to hear that you had such a wonderful stay with us. It's great to know that our staff's good attitude and helpfulness made your experience enjoyable. We will be sure to share your kind words with the entire team. A special thank you to you for mentioning Ali—we are so proud of his dedication to keeping the room and toilet very clean, and we will be sure to recognize him for his hard work! We're also glad you enjoyed the good water pressure and our central location, which makes it easy to find all the great food spots! We are already looking forward to welcoming you back again on your next visit!
210 meters to public transportation
Airport transfer
Located in heart of Penang
Free Wi-Fi in all rooms!
“Perfect Spot for Exploring Penang!”
I recently stayed at Cititel Express Penang and overall had a pleasant experience. The hotel is conveniently located in the heart of George Town, making it easy to explore nearby attractions, street food, and cultural sites. The check-in process was smooth and the staff were courteous and helpful. I appreciated their efficiency and local recommendations. My room was clean, compact, and functional—ideal for budget-conscious travelers. The bed was comfortable, and the air conditioning worked well, which was important given Penang’s warm weather. However, the room was on the smaller side, and there was limited space for luggage. The bathroom was clean, with basic toiletries provided. One of the best things about this hotel is its location. It’s within walking distance to local eateries, markets, and public transport. Whether you're exploring heritage sites or looking for late-night supper, it’s all accessible. As for facilities, the hotel offers free Wi-Fi and a small café, though it lacks a gym or pool, which might be a downside for some. That said, the price point reflects this, and it’s good value for what you get. In summary, Cititel Express Penang is a great choice for travelers looking for a clean, convenient, and budget-friendly stay in George Town. If you don’t mind smaller rooms and minimal amenities, it’s definitely worth considering.
Thanks for sharing such a detailed and thoughtful review of your recent stay at Cititel Express Penang! We're absolutely delighted to hear that you had an overall pleasant experience with us. It's fantastic that our convenient location in the heart of George Town was a major highlight for you, making it easy to explore the vibrant attractions, street food, and cultural sites. We're also thrilled to know that our check-in process was smooth and that our staff were courteous, helpful, and efficient with their local recommendations. We're glad you found your room clean, compact, and functional, providing good value for budget-conscious travelers. It's great to hear the bed was comfortable and the air conditioning worked well—essential for Penang's climate! We appreciate your understanding regarding the room size and limited luggage space, as well as the basic but clean bathroom amenities. Your feedback reinforces that our hotel is a great choice for those seeking a clean, convenient, and