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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

This place is superb, the food, room and the staff just wow!

Facilities are great,swimming pool and gym

This place is superb, the food, room and the staff just wow!

Everything was perfect and the breakfast was yummy.

Free Wi-Fi
Pool with view
Free parking
Front desk [24-hour]
Fitness center
Restaurants
Golf course
Massage
6 travelers have booked today.
Based on 2,781 verified reviews
9.4
9.3
9.2
9.2
9.2
Nearest transportation options
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Cebu South Bus Terminal is within 1.68 km
Location rating score
There are 119 places in walking distance!
| Value for money | 9.2 |
| Location rating | 9.2 |
| Nearest airport | Mactan-Cebu International Airport (CEB) |
| Distance to airport | 9.4 km |
Yes! Citadines Cebu City includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.
While staying at Citadines Cebu City, begin your vacation by visiting the nearest destinations that are within close proximity to the property which include St Patrick's Square, Banyan Tree Spa, and Rizal Memorial Library and Museum.
While staying at Citadines Cebu City, indulge in your early morning or evening wander at nearby park which include Heritage Park, The walk mini park, and Senior Citizens Park.
Verified past guests that have stayed at Citadines Cebu City had an average nightly stay of 2 nights at this property.
67.0% of our past visitor ratings have given an optimistic review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Citadines Cebu City down in the review section.
70.0% of our verified customer reviews have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Citadines Cebu City down in the review section.
Verified families with older children that have stayed at this property have given Citadines Cebu City an average rating of 9.2. You can look into more comprehensive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.
Past group travelers that have stayed at this property have given Citadines Cebu City an average rating of 9.2. You can find more specific customer assessments and responses by filtering for a specific type of verified travelers down in the review section.
The nearest airport to Citadines Cebu City is Mactan-Cebu International Airport, 9.0 km away.
Wake up to a great continental and buffet breakfast at Citadines Cebu City. Customers can enjoy breakfast offered with an additional charge of 799 PHP for adults and 399.5 PHP for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

Stay Fit and Active at Citadines Cebu City's Sports Facilities
At Citadines Cebu City, we offer an array of sports facilities that are designed to keep you fit and active during your stay. Our fitness center is equipped with state-of-the-art exercise machines and equipment, allowing you to have an invigorating workout session. Whether you are a beginner or a fitness enthusiast, our experienced trainers are always on hand to provide guidance and support.
After a challenging workout, take a refreshing dip in our outdoor pool. Surrounded by lush greenery and offering stunning views of the city, our pool is the perfect place to relax and unwind. Whether you prefer to swim a few laps or simply soak up the sun on our comfortable loungers, our outdoor pool provides a serene oasis in the heart of the bustling city.
With our top-notch sports facilities, you can maintain your fitness routine and enjoy a rejuvenating experience at Citadines Cebu City.
Convenient Facilities at Citadines Cebu City
At Citadines Cebu City, guests can enjoy a range of convenience facilities that make their stay comfortable and hassle-free. The hotel offers a laundry service, allowing guests to have their clothes cleaned and pressed without having to leave the premises. For added security, safety deposit boxes are available to store valuable belongings. The friendly and knowledgeable concierge staff is always ready to assist guests with any inquiries or requests they may have.
Stay connected with the complimentary Wi-Fi in public areas, ensuring that guests can easily stay in touch with loved ones or catch up on work. For guests who smoke, there is a designated smoking area available. The hotel also offers dry cleaning services, making it convenient for guests to have their clothes professionally cleaned. Luggage storage is provided for guests who arrive early or have late departures, allowing them to explore the city without the burden of their bags. Additionally, a laundromat is available for guests who prefer to do their own laundry during their stay. With these convenient facilities, Citadines Cebu City ensures a comfortable and enjoyable experience for all guests.
Convenient Transport Facilities at Citadines Cebu City
At Citadines Cebu City, we understand the importance of hassle-free travel, and that's why we offer a range of convenient transport facilities for our guests. Whether you're arriving from the airport or exploring the city by car, we have you covered.
For guests flying into Cebu, our airport transfer service ensures a seamless journey from the moment you land. Our friendly and professional staff will be waiting to greet you at the airport and whisk you away to the hotel in comfort and style. Say goodbye to the stress of finding transportation after a long flight and start your vacation on a high note.
If you prefer to explore the city on your own, we also provide a car park onsite. You can rest easy knowing that your vehicle is safe and secure while you enjoy all that Cebu has to offer. Best of all, our car park is free of charge, so you can save your money for more important things during your stay.
With our convenient transport facilities, Citadines Cebu City ensures that your journey is smooth and worry-free, allowing you to focus on making unforgettable memories during your time in Cebu.
Indulge in Delectable Dining at Citadines Cebu City
At Citadines Cebu City, guests can enjoy a delightful culinary experience with a range of dining facilities to suit every taste. The hotel boasts a stylish and inviting restaurant that offers a diverse menu of local and international dishes. Whether you're craving traditional Filipino cuisine or international favorites, the restaurant at Citadines Cebu City is sure to satisfy your palate. With its contemporary ambiance and attentive service, it is the perfect setting for a memorable dining experience.
Start your day off right with a scrumptious breakfast at the hotel's breakfast buffet. Indulge in a variety of options, including a continental breakfast spread that features a selection of freshly baked pastries, fruits, cereals, and more. The buffet offers a great way to fuel up for the day ahead, ensuring that you have the energy you need to explore all that Cebu has to offer. Whether you prefer a hearty meal or a light and healthy start, the breakfast buffet at Citadines Cebu City has something for everyone.
Comfort and Convenience at Citadines Cebu City
Welcome to Citadines Cebu City, where comfort and convenience await you. With a variety of room types to choose from, including the One Bedroom Executive, Studio Executive, and Studio Executive Twin, you are sure to find the perfect accommodation for your stay in Cebu, Philippines.
Each room at Citadines Cebu City offers a spacious and well-appointed living space, ensuring a comfortable and relaxing stay. The One Bedroom Executive, Studio Executive, and Studio Executive Twin rooms all measure 25 square meters, providing ample space for you to unwind after a day of exploring the city.
Booking your stay at Citadines Cebu City through Agoda not only guarantees you the best prices, but also ensures a hassle-free experience. With Agoda's user-friendly platform, you can easily compare room rates and availability, making it convenient to find the perfect room for your needs. So why wait? Book your stay at Citadines Cebu City on Agoda today and enjoy a comfortable and affordable stay in the heart of Cebu City.
Discover the Vibrant City of Cebu in the Heart of the Philippines
Nestled in the heart of the Philippines, Citadines Cebu City offers an ideal base for exploring the vibrant city of Cebu. Known as the Queen City of the South, Cebu is a bustling metropolis that seamlessly blends modernity with rich historical and cultural heritage.
Immerse yourself in the city's fascinating past by visiting iconic landmarks such as the Magellan's Cross, a symbol of Cebu's conversion to Christianity, and the Basilica Minore del Santo Niño, the oldest Roman Catholic church in the country. Explore the centuries-old Fort San Pedro, a Spanish-era military defense structure, and marvel at the intricate architecture of the Taoist Temple.
Beyond its historical charm, Cebu City is also a thriving center for business, commerce, and entertainment. Indulge in a shopping spree at the upscale Ayala Center Cebu or experience the vibrant nightlife at Mango Square. For nature enthusiasts, the nearby mountains offer breathtaking hiking trails and stunning panoramic views of the city. Whether you're a history buff, a shopaholic, or an adventure seeker, Cebu City has something to offer everyone.
Traveling from the Airport to Citadines Cebu City
Welcome to Citadines Cebu City, a modern and stylish serviced residence located in the heart of Cebu City, Philippines. Whether you're a business traveler or a leisure seeker, getting to Citadines Cebu City from the nearby airports is a breeze.
If you're arriving at Mactan-Cebu International Airport, the most convenient way to reach Citadines Cebu City is by taxi. As you step out of the airport, you'll find a queue of taxis waiting to take you to your destination. The journey to Citadines Cebu City usually takes around 30 minutes, depending on the traffic. Sit back, relax, and enjoy the scenic drive as you make your way to the heart of Cebu City.
For those who prefer public transportation, you can also take a jeepney or a bus from the airport to Citadines Cebu City. Just outside the airport, you'll find a designated area for public transportation. Look for jeepneys or buses with routes that pass through Cebu City. The ride may take longer than a taxi, but it's a great way to experience the local culture and interact with the friendly locals.
Once you arrive at Citadines Cebu City, you'll be greeted by the hotel's warm and welcoming staff. The property offers comfortable and well-appointed rooms, equipped with modern amenities to ensure a pleasant stay. Take advantage of the hotel's facilities, including a fitness center, swimming pool, and a restaurant serving delicious local and international cuisine. With its prime location, Citadines Cebu City is the perfect base for exploring the vibrant city of Cebu and its many attractions, such as Magellan's Cross, Fort San Pedro, and the bustling Carbon Market.
Book your stay at Citadines Cebu City and enjoy a convenient and comfortable journey from the airport to this stylish serviced residence in the heart of Cebu City.
Discover the Rich Cultural Heritage and Modern Shopping Centers near Citadines Cebu City
Nestled in the heart of Cebu City, Citadines Cebu City offers easy access to a plethora of landmarks and attractions that showcase the rich cultural heritage and vibrant modernity of the Philippines. Immerse yourself in history and spirituality by visiting the nearby Basilica De Sto. Nino and Magellan's Cross, both significant landmarks that commemorate the country's Christian roots and the arrival of Ferdinand Magellan.
For a taste of modernity, head over to Ayala Center, a premier shopping and entertainment destination. Indulge in retail therapy at its upscale boutiques, catch the latest blockbuster at the cinema, or savor a delightful meal at one of the many restaurants.
If you're seeking a spiritual retreat, make your way to the Taoist Temple, a serene sanctuary perched on a hilltop. Marvel at the intricate architecture and enjoy panoramic views of the city.
For history buffs, a visit to Fort San Pedro is a must. This centuries-old fortress is the oldest triangular bastion fort in the country and offers a glimpse into Cebu's colonial past.
To marvel at breathtaking city views, make your way to Tops Lookout. Located at the peak of Busay Hills, this popular viewpoint offers a stunning panorama of Cebu City and its surrounding islands.
Colon Street, known as the oldest street in the Philippines, is another must-visit landmark. Take a leisurely stroll along this bustling thoroughfare, lined with shops, restaurants, and historical buildings.
For an enchanting experience, visit the Temple of Leah, a grandiose tribute to undying love. This Roman-inspired temple showcases intricate sculptures and offers sweeping views of the city.
To delve into Cebu's rich history, explore the Yap Sandiego Ancestral House and Casa Gorordo Museum. These well-preserved ancestral houses provide a glimpse into the lives of Cebu's prominent families during the Spanish colonial era.
With its prime location and proximity to these landmarks and attractions, Citadines Cebu City is the perfect base for travelers looking to explore the cultural heritage and modern delights of Cebu.
Convenient Public Transport Options Near Citadines Cebu City
Located in the heart of Cebu City, Citadines Cebu City provides easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city and beyond. Just a short distance away from the hotel, you'll find the Cebu North Bus Terminal, which serves as a major transportation hub for travelers heading to the northern part of Cebu. Whether you're planning a visit to the beautiful beaches of Malapascua or the stunning landscapes of Bantayan Island, the Cebu North Bus Terminal offers a wide range of bus routes and schedules to cater to your travel needs.
For those looking to explore the southern part of Cebu, the Cebu South Bus Terminal is also conveniently located near Citadines Cebu City. From here, you can easily catch a bus to popular destinations such as Oslob, known for its whale shark watching, and Moalboal, famous for its vibrant marine life and stunning waterfalls. With the Cebu South Bus Terminal just a stone's throw away from the hotel, you'll have no trouble embarking on exciting adventures and immersing yourself in the natural wonders of Cebu.
Diverse Culinary Delights Nearby
Citadines Cebu City is surrounded by a plethora of enticing dining options, ensuring that guests will never run out of culinary delights to explore. For a taste of France, head over to La Vie Parisienne, a charming bakery and wine shop that offers a wide selection of pastries and wines. If you're craving for some authentic Filipino cuisine, House of Lechon is the place to be, serving mouthwatering roasted pig and other local specialties. For those who love buffet-style dining, Tong Yang - SM Seaside City Cebu is a must-visit, offering a wide array of fresh seafood, grilled meats, and other delectable dishes. Pungko-pungko sa Fuente is a popular local spot where you can indulge in affordable street food favorites like fried chicken, pork belly, and dumplings. For a dining experience with a breathtaking view, Top of Cebu is the perfect choice, offering panoramic vistas of the city while enjoying sumptuous international and local dishes. La Parisienne Sky is another rooftop restaurant that offers a romantic ambiance and a fusion of French and Asian flavors. Parrt Ebelle Seafood Restaurant is a seafood lover's paradise, serving an array of fresh and flavorful seafood dishes. STK ta Bay! is known for its mouthwatering grilled seafood and Filipino comfort food. Antipritz Albeos@Lantaw Il Corso is a fusion restaurant that combines Filipino and Italian flavors, offering unique and delicious dishes. Lastly, for a dining experience with a view, Mr. A Bar and Restaurant is perched on a hilltop, providing stunning panoramic views of the city while enjoying a delightful meal.
Shop 'til you drop in the heart of Cebu
Located in the vibrant city center, Citadines Cebu City puts you right in the midst of a shopper's paradise. Just a stone's throw away, you'll find a plethora of shopping landmarks to explore. Immerse yourself in the rich culture and heritage of Cebu at the Anthill Fabric Gallery, where you can browse through a stunning collection of locally-made textiles and handicrafts. For those looking for a taste of modernity, Robinson's Plaza offers a wide range of international and local brands to satisfy your retail therapy cravings. If you're in need of some liquid courage, head over to Wineshop, a cozy wine store that offers an extensive selection of both local and imported wines. For a more eclectic shopping experience, Crossroads Cebu is the place to be, with its unique mix of boutiques, restaurants, and entertainment options. And if you're a tech enthusiast, Cebu IT Park is a haven for all things gadgets and electronics. With so many shopping landmarks within reach, Citadines Cebu City is the perfect base for a shopaholic's dream getaway.
Affordable Luxury at Citadines Cebu City
Experience the perfect blend of comfort, convenience, and affordability at Citadines Cebu City. With an average room price of just $86, this hotel offers exceptional value for money compared to the average price of a hotel room in Cebu, which stands at $60.
At Citadines Cebu City, you can expect nothing short of luxury without breaking the bank. Each room is thoughtfully designed with modern furnishings and stylish decor, creating a warm and inviting atmosphere for guests. Whether you're traveling for business or leisure, you'll find all the amenities you need for a comfortable stay, including a fully equipped kitchenette, flat-screen TV, and high-speed internet access.
Not only does Citadines Cebu City offer affordable rates, but it also boasts a prime location in the heart of the city. Situated just minutes away from popular attractions, shopping malls, and entertainment venues, you'll have easy access to everything Cebu has to offer. So why settle for an average hotel room when you can enjoy the exceptional value and luxury of Citadines Cebu City at an unbeatable price?
Spacious Rooms, Cleanliness, and Friendly Staff: A Perfect Stay at Citadines Cebu City
At Citadines Cebu City, guests are greeted with spacious and well-appointed rooms that provide a comfortable and relaxing stay. The hotel's commitment to cleanliness is evident, as guests rave about the impeccable cleanliness throughout the property. From the moment you step foot in the hotel, you will be welcomed by the friendly and accommodating staff who go above and beyond to ensure a memorable experience. Their exceptional customer service is a highlight, with staff members consistently praised for their warmth, attentiveness, and helpfulness.
Located in a prime location, Citadines Cebu City offers easy access to all that Cebu has to offer. Guests appreciate the convenience of being close to various attractions, shopping centers, and dining options. The hotel's amenities also receive high praise, with guests enjoying the well-maintained facilities and the range of services provided.
Overall, Citadines Cebu City provides a top-notch experience with its spacious and clean rooms, friendly and attentive staff, and excellent location. Whether you are traveling for business or leisure, this hotel is sure to exceed your expectations and leave a lasting impression.
Exceptional Customer Ratings at Citadines Cebu City
Discover a truly remarkable stay at Citadines Cebu City, where the hotel's exceptional customer ratings speak volumes about its commitment to providing an outstanding experience. With an impressive overall rating of 9.3, it's clear that guests are consistently delighted by the hotel's top-notch service and amenities.
One aspect that sets Citadines Cebu City apart is its exceptional value for money. With a remarkable rating of 9.3 for value, guests appreciate the hotel's affordable rates without compromising on quality. Whether you're traveling for business or leisure, this hotel offers an unbeatable combination of comfort, convenience, and affordability.
Another highlight of Citadines Cebu City is its outstanding facilities. With a rating of 9.2, guests are consistently impressed by the range of amenities available. From a well-equipped fitness center to a refreshing swimming pool, you'll find everything you need for a rejuvenating stay. The hotel's facilities are designed to cater to every guest's needs, ensuring a memorable and enjoyable stay.
Furthermore, cleanliness is of utmost importance at Citadines Cebu City, as reflected in its impressive rating of 9.5. Guests rave about the hotel's immaculate rooms and public areas, highlighting the attention to detail and dedication to maintaining a pristine environment.
The hotel's convenient location also earns high praise, with a rating of 9.2. Situated in the heart of Cebu City, guests have easy access to popular attractions, shopping centers, and dining options. Whether you're exploring the vibrant city or attending business meetings, Citadines Cebu City's central location ensures a hassle-free experience.
Last but not least, the staff at Citadines Cebu City consistently receives rave reviews, with a remarkable rating of 9.5 for staff performance. Guests are impressed by the warm and friendly demeanor of the hotel's team, who go above and beyond to ensure every guest's needs are met. From the moment you step foot in the hotel until your departure, you can expect exceptional service and genuine hospitality.
Overall, Citadines Cebu City is a hotel that consistently exceeds expectations, as evident from its outstanding customer ratings. With exceptional value, top-notch facilities, impeccable cleanliness, a convenient location, and exceptional staff performance, this hotel is the perfect choice for a memorable stay in Cebu City.
Exceptional9.2
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
This property offers a government-approved quarantine package for guests returning from abroad. Please contact the property for more details.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Exceptional
10 most recent verified ratings received by the property
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Guests love the convenient location of this hotel, with nearby supermarket, stores, restaurants, and snack stalls. The staff is friendly and attentive, providing a personal touch. The rooms are spacious, clean, and well-equipped with features such as a kitchenette, large fridge, and free drinking water. The breakfast buffet receives high praise, offering top-quality food with a variety of options. The hotel also boasts a decent gym, infinity pool, and a good-sized pool.
Some guests have reported inconsistent room water pressure, especially on the top floor.
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In room amenities
Overall, this stay was almost perfect, with only a few minor areas for improvement. The place is new, very clean, and thoughtfully designed. Our unit came fully equipped with excellent amenities like microwave, refrigerator, induction cooker, and complete utensils which made the stay very comfortable and convenient, especially for longer visits. We were assigned a corner unit, which turned out to be a highlight. The view was beautiful, with a direct sightline to the sunset, making evenings especially relaxing and memorable. That said, there are a couple of things worth noting. The air-conditioning unit produces a ticking sound that is quite audible, particularly at night. While not a dealbreaker, it can be distracting for light sleepers. The internet connection was also somewhat inconsistent. The fastest speed we experienced was around 20–30 Mbps, but it would occasionally drop, which may be an issue for guests who need reliable connectivity. It would also be great if the TV had Netflix pre-installed. While guests can still log in using their own accounts, smoother streaming would require faster internet speed ideally at least 100 Mbps to make this experience seamless. All things considered, the cleanliness, modern setup, complete amenities, and excellent view far outweigh the minor drawbacks. I would still highly recommend this place and confidently give it a solid 4.8 out of 5.
Dear Sir Jose, Warm Greetings from Citadines Cebu City. Thank you sincerely for sharing such a detailed and thoughtful review of your recent stay with us. We are delighted to know that you found our cleanliness, location, service, and value for money to be exceptional, and that the modern design, complete amenities, and beautiful sunset views contributed to a comfortable and memorable experience. We greatly appreciate your constructive feedback regarding the air-conditioning unit, internet connectivity, and entertainment options. Please rest assured that we take these observations seriously and will review them with our team to identify opportunities for improvement. Your comments help us refine our facilities so that future stays can be even closer to perfection. It is truly rewarding to hear that, despite these minor areas for enhancement, you would still highly recommend our property. We are grateful for your confidence and look forward to welcoming you back for another enjoyabl
Value for Money: We were pleasantly surprised by how much value we received for what we paid. From the room quality to the breakfast, everything exceeded our expectations. Location: The location is excellent. It is right in the city and within walking distance of grocery stores and restaurants. It is also perfect for nightlife, especially if you enjoy evening strolls. Cleanliness: The room was clean, well-maintained, and very tidy. Staff: The staff were accommodating and helpful. We experienced an electrical issue in our room. After contacting the lobby, an electrician was sent immediately and the issue was resolved quickly. We truly appreciated their prompt action. Facilities: The room facilities were beyond what we expected. We stayed in the Studio Executive Twin, which included a kitchen. This was very convenient for cooking or storing food, especially with the refrigerator provided. Utensils, dishwashing soap, bathroom toiletries, shampoo, and soap were all available. We also appreciated that the room already had a hair dryer and flat iron. Breakfast at Abaca was another highlight and offered a wide selection of delicious food. Overall Experience: We had a wonderful stay at Citadines and will definitely return for a longer stay to relax and unwind in the city.
Dear Ms. Josephine, Warm Greetings from Citadines Cebu City. Thank you very much for sharing such a wonderful and detailed review of your recent stay with us. We are truly delighted to learn that your experience was exceptional across all categories, and we sincerely appreciate the perfect ratings you have given for cleanliness, value for money, location, service, and facilities. It is a pleasure to know that you found great value in your stay and that both the room quality and breakfast exceeded your expectations. We are equally pleased that our central location contributed positively to your visit, offering convenience and easy access to nearby establishments and city attractions. Your kind words regarding the cleanliness and upkeep of the room mean a great deal to our housekeeping team, who take pride in maintaining a comfortable environment for our guests. We are also glad that our staff were able to assist you promptly with the electrical issue and that the matter was resolved
Nothing to say because they went beyond my expectations. The staff were very accommodating and proactive. They genuinely look after your welfare, even after being busy all day. I truly appreciated how professional everyone was. 100,000× recommendable! I asked if it would be possible to extend our meeting by an hour, and they graciously offered it as a complimentary extension—I really didn’t expect that. The staff are well-trained, approachable, and attentive to guests. Everything was superb, especially the food. I even had the chance to meet the chef and personally compliment them—the food was amazing! The pastries in particular… wow! I already miss them. We will definitely be back, maybe this coming Christmas or New Year. Thank you, Citadines staff, for making our stay comfortable and such a great experience! I love you all ❤️ and God bless your business 🙏 ❤️
Dear Ms. Karla, Warm Greetings from Citadines Cebu City. Thank you very much for your superb review and for awarding us perfect ratings across all categories. We are truly honored to know that your stay exceeded expectations and that our team’s professionalism, attentiveness, and genuine care made such a lasting impression. It is especially gratifying to hear your appreciation for the staff’s accommodating service, including the complimentary meeting extension, as well as your enjoyment of the food prepared by our culinary team. Your kind words about the pastries and the opportunity to meet our chef mean a great deal to us, and we will be sure to share your compliments with the entire team. Your generous recommendation and thoughtful remarks inspire us to continue delivering exceptional hospitality. We look forward to welcoming you back during the festive season and creating another memorable experience for you.
Citadines Cebu City is easily a 10/10 in every aspect — from the spacious and modern rooms, to the cleanliness, to the warm and professional service. The location is central and convenient, making it perfect for both business and leisure stays. Everything about our experience was seamless and exceeded expectations. But the true highlight was the breakfast at Abaca — it wasn’t just good, it was a 1000/10! The variety, quality, and taste of the food were outstanding and absolutely worth waking up for. It turned an already excellent stay into something unforgettable. Highly recommended for anyone visiting Cebu City — I would definitely stay here again and again.
Dear Sir John, Warm Greetings from Citadines Cebu City! Thank you for your exceptional review and for choosing Citadines Cebu City. We are truly honored by your generous praise and delighted to know that your stay was a memorable one. It brings us great joy to hear that every aspect of your experience—from our spacious and modern accommodations to the cleanliness and warm professionalism of our team—met and exceeded your expectations. Your kind words affirm our commitment to providing a seamless and comfortable environment for both business and leisure travelers. We’re especially thrilled that the breakfast at Abaca stood out as a highlight of your stay. Your enthusiastic remarks about the variety, quality, and taste of the food are deeply appreciated and will certainly be shared with our culinary team, who take great pride in crafting unforgettable dining experiences. Thank you once again for your heartfelt recommendation. We look forward to welcoming you back for many more excep
Airport transfer
Located in heart of Cebu
Free Wi-Fi in all rooms!
Air conditioning
“7 night stay, November 2025”
New hotel, with a major flaw - there is a high-rise building adjacent and very close to the hotel on one side, and the view from 2 or 3 rooms on each floor is obscured by this building! I was given one of these rooms, and about 80% of the view from the window was obscured by that building. It blocks natural light from the room making the room feel dark and dingy, and after 2 days I couldn't take it any more! I requested a room change and the management obliged, the new room was on the opposite side of the building with an unobstructed view, and the room was also a bit bigger, so a vast improvement. This new room and the old room were very clean, well furnished and well designed. Bedding was very comfortable, and the sheets and pillow cases were of exceptionally good quality. As for the breakfast buffet, it was a disaster! It was horrendously overcrowded with tables crammed too close together, and too many people, they need a *much* larger area to cope with the numbers of diners. Another problem was with the a/c which was not working properly, the main seating area with all the food stations was hot and stuffy and very uncomfortable and very unpleasant. I voiced my concern to the buffet manager and he arranged for me to sit in the small seating area, the a/c was working ok there. The food itself was good, but the food stations kept running out of food. Surely it is the management's responsibility to keep all food stations topped up with food rather than for guests to have to keep asking staff for a refill??!! Choice of fruit available was poor, but there was an abundance of cakes and pastries available. IMHO management needs to employ more service staff at the buffet because the staff are overworked, every day I saw them rushing around cleaning tables and refilling food stations, but they couldn't cope with the workload. Service from all staff I encountered on my stay was excellent. I used the hotel transfer service to the airport when I checked out, the driver Michael was very helpful.
Dear Sir Peter, Warm Greetings from Citadines Cebu City. Thank you for sharing your recent stay experience with us. We are delighted to know that you rated us a perfect score across all areas—cleanliness, value for money, location, service, and facilities. Your kind words are a wonderful affirmation of our commitment to providing a comfortable and memorable stay for every guest. We are especially pleased that you found our property to be clean and satisfying, enjoyed the breakfast, and appreciated the overall atmosphere of our hotel. Your comment that ours is a “hotel you want to visit again” is truly the highest compliment, and it inspires our team to continue striving for excellence. We sincerely look forward to welcoming you back on your next visit to Cebu and to creating another enjoyable and fulfilling stay for you.