Newly built in 2023
2023

Bertam Resort & Water Park

5 stars out of 5
PMT 2200 Persiaran Bertam 8,, Kepala Batas, Penang, Malaysia, 13200

Bertam Resort & Water Park offers Malaysia’s largest indoor pool suites with stunning Moroccan-inspired design, combining thrilling water slides and serene private spaces. Perfect for two travelers seeking adventure and relaxation. Located in Kepala Batas, Penang, Bertam Resort offers peaceful greenery, historic charm, and easy access to local attractions. Enjoy a scenic pool, tranquil steam room, and curated tours. Rooms feature free WiFi, air conditioning, and private balconies or terraces, with views of the pool or gardens. Fresh fruits and snacks enhance a comfortable and exciting stay for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

This property is in high demand!

28 travelers have booked today.

Cleanliness 9.5
Facilities 9.5
Service 9.4
Location 9.2

Based on 10,311 verified reviews

Cleanliness

9.5

Facilities

9.5

Service

9.4

Location

9.2

Value for money

9.2

See map

9.2Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Penang Fort Cornwallis
16.2 km
Pinang Peranakan Mansion
16.8 km
Cheong Fatt Tze - The Blue Mansion
17.1 km
Chew's Jetty
17.4 km
Armenian Street
17.4 km
Closest landmarks
Bertam Souk & Water Park
120 m
Taman Rekreasi Vision Park
1.0 km
Penang Golf Resort
1.1 km
Tesco Bertam
1.2 km
Allianze University College of Medical Sciences
1.6 km

Good to know

Value for money9.2
Distance to city center1 km
Location rating9.2
Nearest airportPenang International Airport (PEN)
Distance to airport31.8 km

Rooms available at Bertam Resort & Water Park

Deluxe Premier
...
  • Room size: 43 m²/463 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Royal Suite
...
  • Room size: 120 m²/1292 ft²
  • Pool view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Executive Suite
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Club Suite
...
  • Room size: 63 m²/678 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Loft Suite
...
  • Room size: 108 m²/1163 ft²
  • Pool view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Superior Room Twin
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Iris Pool Suite
...
  • Outdoor view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe King with Balcony
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
More about Bertam Resort & Water Park

More about Bertam Resort & Water Park

Experience Luxury and Adventure at Bertam Resort & Water Park

Welcome to Bertam Resort & Water Park, a 5-star hotel nestled in the heart of Penang, Malaysia. Built in 2023, this modern and luxurious hotel offers a perfect blend of comfort, convenience, and excitement. With its close proximity to the city center, which is just 50 km away, guests can easily explore the vibrant attractions and experience the rich culture of Penang. Bertam Resort & Water Park boasts a total of 277 well-appointed rooms, ensuring that every guest enjoys a comfortable and relaxing stay. Each room is beautifully designed with contemporary furnishings and offers modern amenities to cater to the needs of both leisure and business travelers. Whether you are seeking a cozy room for a romantic getaway or a spacious suite for a family vacation, this hotel has the perfect accommodation option for you. Check-in at Bertam Resort & Water Park begins at 03:00 PM, allowing guests ample time to settle in and start their memorable stay. The friendly and attentive staff are always ready to assist you and provide a warm welcome upon your arrival. Additionally, this hotel offers a child-friendly policy, allowing children between the ages of 0 to 0 to stay free of charge. Families can enjoy a stress-free vacation knowing that their little ones are well taken care of. But the excitement doesn't end there! Bertam Resort & Water Park is also home to a thrilling water park, offering endless fun and adventure for guests of all ages. Dive into the refreshing pools, zoom down exhilarating water slides, or simply relax and soak up the sun in the spacious poolside loungers. With its wide range of water attractions, this water park guarantees a splashing good time for everyone. Experience the best of luxury and adventure at Bertam Resort & Water Park. Book your stay today and create unforgettable memories in Penang, Malaysia.

Endless Entertainment at Bertam Resort & Water Park

Discover a world of fun and excitement at Bertam Resort & Water Park, where entertainment knows no bounds. With a wide range of facilities to keep guests entertained throughout their stay, this resort is a haven for both relaxation and adventure seekers. Indulge in a refreshing drink at the bar, where you can unwind after a day of exploring Penang's attractions. For those in need of some pampering, the spa offers a variety of rejuvenating treatments, while the sauna and steamroom provide the perfect escape for relaxation. Take a leisurely stroll through the beautifully manicured gardens, immersing yourself in the tranquility of nature. For those looking for a bit of friendly competition, the games room is the place to be. Challenge your friends or family to a game of billiards or table tennis, or simply relax with a good book in the cozy library. And if you're in the mood for some singing, the karaoke room is sure to be a hit. With so many entertainment options at your fingertips, you'll never have a dull moment at Bertam Resort & Water Park.

Stay Active and Have Fun at Bertam Resort & Water Park's Sports Facilities

At Bertam Resort & Water Park, we believe in providing our guests with a wide range of sports facilities to ensure a fun and active stay. Whether you're a fitness enthusiast or simply looking to unwind, our resort has something for everyone. Dive into our indoor pool for a refreshing swim or soak up the sun by our outdoor pool. For those seeking an adrenaline rush, our water park offers thrilling slides and attractions that are sure to keep you entertained for hours. Stay in shape during your vacation at our well-equipped fitness center, which is free for all guests. With state-of-the-art equipment and a variety of exercise options, you can maintain your workout routine or try something new. Additionally, our yoga room provides a serene space for relaxation and rejuvenation. Join a yoga class or practice your own routine surrounded by tranquil views of our lush gardens. At Bertam Resort & Water Park, we understand the importance of staying active while on holiday. With our extensive range of sports facilities, you can have fun, stay fit, and make the most of your time with us. So pack your swimsuit, running shoes, and yoga mat, and get ready for an unforgettable stay at our resort in Penang, Malaysia.

Convenience Facilities at Bertam Resort & Water Park

At Bertam Resort & Water Park, guests can enjoy a wide range of convenience facilities that enhance their stay and make it truly memorable. The hotel offers 24-hour room service, ensuring that guests can indulge in delicious meals or snacks at any time of the day or night. The laundry service provided by the hotel allows guests to have their clothes cleaned and freshened up without any hassle, making it perfect for those who are on extended stays or traveling with limited luggage. For guests who smoke, Bertam Resort & Water Park provides a designated smoking area, ensuring a comfortable and smoke-free environment for all other guests. Free Wi-Fi is available in all rooms, allowing guests to stay connected with their loved ones or catch up on work effortlessly. The hotel also offers dry cleaning services, making it convenient for guests who need their clothes professionally cleaned during their stay. With luggage storage facilities, guests can securely store their belongings and explore the city without any worries. The daily housekeeping service ensures that the rooms are always clean and tidy, providing a comfortable and relaxing environment for guests. With these convenience facilities, Bertam Resort & Water Park goes above and beyond to ensure a seamless and enjoyable stay for all its guests.

Convenient and Hassle-free Transport Facilities at Bertam Resort & Water Park

At Bertam Resort & Water Park, we understand the importance of convenient and hassle-free transportation for our guests. That's why we provide a range of transport facilities to ensure a seamless arrival and departure experience. One of the highlights of our transport facilities is the ample car park available onsite. Whether you're driving your own vehicle or renting one during your stay, you can rest assured knowing that there is a dedicated car park area exclusively for our guests. Best of all, the car park is free of charge, allowing you to save on additional expenses and enjoy a stress-free stay. With our onsite car park, you can conveniently explore the beautiful city of Penang and its surrounding areas at your own pace. Whether you're planning to visit the iconic George Town, explore the vibrant street art scene, or indulge in the local cuisine, having a car at your disposal makes it all the more convenient. So, leave your worries behind and make the most of your time in Penang with our complimentary car park facility at Bertam Resort & Water Park.





Indulge in Culinary Delights at Bertam Resort & Water Park

At Bertam Resort & Water Park, dining is an experience that goes beyond satisfying your taste buds. With a range of dining facilities available, this luxurious hotel ensures that every meal is a memorable affair. Start your day with a delectable breakfast buffet at the hotel's restaurant. From freshly baked pastries to a variety of local and international dishes, there is something to please every palate. The halal restaurant ensures that all guests can enjoy a diverse selection of cuisines, prepared with the highest standards of quality and authenticity. For those who prefer the comfort of their room, the hotel offers 24-hour room service. Whether you're craving a late-night snack or a full-course meal, the dedicated staff will ensure that your culinary desires are met promptly and with utmost care. With daily housekeeping, you can indulge in the convenience of dining in the privacy of your own space without worrying about the aftermath. At Bertam Resort & Water Park, dining is not just about the food; it's about creating unforgettable memories. So whether you choose to dine at the restaurant, enjoy a meal in the comfort of your room, or explore the local culinary scene, prepare to embark on a gastronomic journey that will leave you craving for more.

Luxurious and Spacious Rooms at Bertam Resort & Water Park

Indulge in a world of comfort and elegance at Bertam Resort & Water Park, where a variety of luxurious and spacious rooms await you. Choose from our selection of room types, including the Deluxe King Room, Deluxe Twin with 2 Single Beds, Family Quadruple Room with 2 Queen Beds, Pool Suite with 1 King Bed, and Superior Room King with 1 King Bed. Each room is thoughtfully designed to provide you with the utmost comfort and relaxation during your stay. Booking these exceptional rooms on Agoda ensures that you get the best prices available, allowing you to enjoy a luxurious getaway without breaking the bank. Agoda offers a hassle-free booking experience, providing you with a seamless process from start to finish. With just a few clicks, you can secure your preferred room at Bertam Resort & Water Park and look forward to an unforgettable stay. Don't miss out on this opportunity to experience the best of Penang's hospitality at unbeatable prices - book your stay on Agoda today!

Discover the Tranquil Beauty of Kepala Batas in Penang

Nestled in the serene town of Kepala Batas, Penang, Bertam Resort & Water Park offers a perfect escape from the hustle and bustle of city life. Surrounded by lush greenery and breathtaking landscapes, this hidden gem provides a tranquil retreat for nature lovers and adventure seekers alike. Immerse yourself in the beauty of Kepala Batas as you explore its picturesque surroundings. Take a leisurely stroll along the pristine beaches and feel the gentle breeze caress your skin. The crystal-clear waters invite you to take a refreshing dip or indulge in exciting water sports activities. For those seeking a more laid-back experience, the resort is also located near traditional fishing villages, where you can witness the local way of life and enjoy freshly caught seafood. In addition to its natural beauty, Kepala Batas is also home to a rich cultural heritage. Visit the nearby historical sites and immerse yourself in the vibrant local culture. Explore the traditional Malay villages and witness the craftsmanship of the locals as they create intricate handicrafts. Indulge in delicious local cuisine, bursting with flavors and spices that will tantalize your taste buds. Whether you're looking for a peaceful retreat or an adventure-filled vacation, Kepala Batas in Penang offers something for everyone. Experience the tranquility and beauty of this hidden paradise at Bertam Resort & Water Park, where nature, culture, and relaxation come together in perfect harmony.

Traveling to Bertam Resort & Water Park from Penang Airport

Located in Kepala Batas, Penang, Malaysia, Bertam Resort & Water Park offers a tranquil and luxurious getaway for travelers seeking relaxation and adventure. Getting to this stunning resort from Penang Airport is a breeze, with several convenient transportation options available. One of the easiest ways to reach Bertam Resort & Water Park from Penang Airport is by taking a taxi. Upon arrival at the airport, you can find taxi counters where you can book a metered taxi to your destination. The journey from the airport to the resort typically takes around 45 minutes, depending on traffic conditions. Sit back, relax, and enjoy the scenic drive as you make your way to this tropical oasis. Alternatively, if you prefer a more budget-friendly option, you can take a public bus from Penang Airport to Bertam Resort & Water Park. The Rapid Penang bus service operates several routes that pass by Kepala Batas. Look for buses with the destination signboard 'Kepala Batas' and inform the bus driver or conductor that you wish to alight at Bertam Resort & Water Park. The bus ride may take slightly longer than a taxi, but it offers a chance to experience the local atmosphere and observe the vibrant surroundings. Whichever mode of transportation you choose, arriving at Bertam Resort & Water Park promises to be a delightful start to your vacation. Nestled amidst lush greenery, the resort offers an array of amenities including a water park, swimming pools, spa services, and dining options. Whether you're seeking relaxation by the poolside or thrilling water slides, Bertam Resort & Water Park has something for everyone. So, sit back, relax, and let your adventure begin!

Explore the Vibrant Surroundings of Bertam Resort & Water Park

Nestled in the heart of Penang, Malaysia, Bertam Resort & Water Park offers a fantastic location surrounded by a myriad of exciting landmarks and attractions. Just a short distance away, you'll find the iconic Merdeka Bridge, a historical landmark that connects the mainland with the island. Take a leisurely stroll along the bridge and marvel at the breathtaking views of the surrounding landscapes and shimmering waters. For nature enthusiasts, Taman Rekreasi Vision Park is a must-visit destination. This sprawling park offers a serene escape from the hustle and bustle of the city. Explore the lush greenery, unwind by the tranquil lake, or enjoy a picnic with your loved ones. The park also features well-maintained jogging tracks, perfect for those who enjoy an active lifestyle. If you're in the mood for shopping, Tesco Bertam and Mydin Bertam are just a stone's throw away from the resort. These popular shopping centers offer a wide range of retail outlets, supermarkets, and dining options, ensuring that you have everything you need at your fingertips. Additionally, nearby medical facilities such as the Advanced Medical And Dental Institute and Pusat Rawatan Syifa provide peace of mind for guests seeking healthcare services during their stay. Sports enthusiasts will be delighted to discover the Kompleks Sukan MBSP nearby. This sports complex offers various facilities for recreational activities such as swimming, tennis, and badminton. Whether you're a fitness enthusiast or simply looking to have some fun, this complex is the perfect place to engage in your favorite sports. With its convenient location and proximity to a multitude of landmarks and attractions, Bertam Resort & Water Park is the ideal base for exploring the vibrant surroundings of Penang, Malaysia. Whether you're seeking historical sites, natural beauty, shopping experiences, or sports facilities, this resort offers it all.





Delicious Dining Options Near Bertam Resort & Water Park

When it comes to dining options near Bertam Resort & Water Park, guests are spoilt for choice. Just a short distance away, you'll find a range of restaurants offering mouthwatering dishes. For those craving local flavors, Restoran Ikan Bakar Din and Amirul Seafood are excellent choices. Indulge in freshly grilled seafood and traditional Malaysian dishes that will tantalize your taste buds. If you're in the mood for some authentic East Coast cuisine, Kakwan Selera Pantai Timur is a must-visit. Sample their delectable dishes inspired by the flavors of the coast. For a taste of home-cooked goodness, head to Restoran Sajian MAG and Nan Kitchen. These cozy eateries serve up hearty Malaysian meals that will make you feel right at home. Mee Rebus / Mee Udang Sungai Dua is another local favorite, known for its flavorful noodle dishes and succulent prawns. If you're looking for a taste of traditional Malay cuisine, Dapur Che Yah is the place to go. If you're in the mood for some Western fare, ARANGO ROTI BAKAR Kepala batas Town and KAFE KK92 WESTERN GRILL N PASTA offer a range of delicious options. From grilled meats to pasta dishes, you'll find something to satisfy your cravings. For seafood lovers, Restoran Mee Sotong is a hidden gem that serves up mouthwatering squid dishes. With such a diverse range of dining options just a stone's throw away from Bertam Resort & Water Park, guests can embark on a culinary adventure without venturing too far from their accommodation.





Affordable Luxury at Bertam Resort & Water Park

Escape to luxury without breaking the bank at Bertam Resort & Water Park in Penang, Malaysia. With an average room price of just $133, this stunning resort offers exceptional value for money. Compared to the average price of a hotel room in Penang, which is $69, Bertam Resort & Water Park provides an unbeatable experience at an affordable price. Nestled amidst lush greenery and overlooking the sparkling waters of the water park, Bertam Resort offers a range of well-appointed rooms and suites to suit every traveler's needs. Whether you're traveling solo, as a couple, or with family, you'll find the perfect accommodation option to make your stay comfortable and memorable. From spacious and elegantly furnished rooms to luxurious suites with breathtaking views, each accommodation at Bertam Resort is designed to provide a haven of relaxation. With modern amenities, plush bedding, and stylish decor, you'll feel right at home in this tropical paradise. Soak in the tranquility of your private balcony or terrace, or indulge in a rejuvenating soak in the bathtub after a day of exploring the vibrant city of Penang. At Bertam Resort & Water Park, you don't have to compromise on quality or comfort to enjoy a luxurious stay. With its affordable average room price of $133, this resort offers a remarkable value for money that is hard to find elsewhere in Penang. Book your stay at Bertam Resort & Water Park today and experience the perfect blend of luxury, affordability, and unmatched hospitality.





A Paradise of Exquisite Comfort and Exceptional Service

Bertam Resort & Water Park in Penang, Malaysia has garnered exceptional customer reviews, earning an impressive overall rating of 9.3. This luxurious resort offers an unparalleled experience of comfort and relaxation, leaving guests in awe of its impeccable service and stunning surroundings. With its commitment to providing outstanding value, Bertam Resort & Water Park has received a remarkable rating of 9.1 for its affordability without compromising on quality. One of the standout features of this resort is its outstanding facilities, which have earned it a remarkable rating of 9.4. The resort boasts a magnificent water park that promises endless fun and excitement for guests of all ages. From thrilling water slides and exhilarating rides to tranquil pools and lazy rivers, there is something for everyone to enjoy. Additionally, the resort offers a range of other facilities such as a fitness center, spa, and multiple dining options, ensuring that guests have everything they need for a memorable stay. At Bertam Resort & Water Park, cleanliness is of utmost importance, and it shows in the glowing rating of 9.5 for this aspect. The resort maintains an impeccable standard of cleanliness throughout its premises, ensuring that guests feel comfortable and at ease during their stay. From the pristine rooms to the well-maintained public areas, every corner of the resort exudes a sense of freshness and hygiene, leaving guests thoroughly impressed.

Show less

Amenities and facilities

Exceptional9.5

Facilities

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Nepali
  • Tamil
  • Thai
Outdoor
  • Bicycles
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Activity Kits
  • Billiards
  • Body scrub
  • Body wrap
  • Complimentary movies
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hot tub
  • Karaoke
  • Light therapy
  • Massage
  • Massage bed
  • Massage chair
  • Mini golf course
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Private bath
  • Private BBQ facilities
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park
  • water slides
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Halal breakfast
  • International cuisine in restaurant
  • Kitchenette
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Beam projector
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Essential condiments
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Step stool
  • Swimming pool [kids]
  • Theme park
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Café design room
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Duplex room
  • Exterior corridor
  • Filming locations
  • Fire extinguisher
  • Front desk [24-hour]
  • Mirrored room
  • Non-smoking rooms
  • Pets allowed unavailable
  • Proposal spot
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
  • Themed rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Closet
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Shower
  • Slippers
  • Smoke detector
  • Towels
  • Trash cans
  • TV [flat screen]

Location

PMT 2200 Persiaran Bertam 8,, Kepala Batas, Penang, Malaysia, 13200

Exceptional9.2

Location

Airports
  • Penang International Airport (PEN)
    31.8 km
  • Sultan Abdul Halim Airport (AOR)
    75.3 km
Hospital or clinic
  • Hospital Kepala Batas
    1.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    890 m

What's nearby

Popular landmarks
  • Penang Fort Cornwallis
    16.2 km
  • Pinang Peranakan Mansion
    16.8 km
  • Cheong Fatt Tze - The Blue Mansion
    17.1 km
  • Chew's Jetty
    17.4 km
  • Armenian Street
    17.4 km
  • Khoo Kongsi
    17.4 km
  • Batu Ferringhi Beach
    22.4 km
  • Kek Lok Si Temple
    24.0 km
  • Escape Theme Park
    27.4 km
  • Entopia
    27.4 km
Nearby landmarks
  • Bertam Souk & Water Park
    120 m
  • Taman Rekreasi Vision Park
    1.0 km
  • Penang Golf Resort
    1.1 km
  • Tesco Bertam
    1.2 km
  • Allianze University College of Medical Sciences
    1.6 km
  • Kompleks Sukan MBSP
    1.8 km
  • Hospital Kepala Batas
    1.9 km
  • Klinik Desa Paya Keladi
    2.3 km
  • Sunny Pharmacy
    2.4 km
  • Jalan Cengal
    2.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from12:00
  • Check-in until00:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)45
  • Airport transfer fee175 MYR
Extras
  • Daily Internet/Wi-Fi fee0 MYR
  • Breakfast charge (unless included in room price)55 MYR
The property
  • Year property opened2023
  • Number of floors5
  • Room voltage220
  • Number of rooms 283
  • Most recent renovation2023
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges1
Parking
  • Daily parking fee6 MYR

Reviews of Bertam Resort & Water Park from real guests

Provided by verified guests of

Agoda logo
9.2
  • Cleanliness score 9.5 out of 10 and is a high score in Penang
    Cleanliness9.5
  • Facilities score 9.5 out of 10 and is a high score in Penang
    Facilities9.5
  • Service score 9.4 out of 10 and is a high score in Penang
    Service9.4
  • Location score 9.2 out of 10 and is a high score in Penang
    Location9.2
  • Value for money score 9.2 out of 10 and is a high score in Penang
    Value for money9.2
High score for Penang

Rating

9+ Exceptional (2,381)
8-9 Excellent (244)
7-8 Very Good (228)
6-7 Good (64)
<6 Below Expectation (112)

Review summary

Powered by OpenAI

This Moroccan-style hotel boasts luxurious architecture and interiors, coupled with exceptional customer service from friendly staff. Strategically located near Bertam, Tesco, shops, and restaurants, it's highly recommended by visitors. Guests appreciate the hotel's affordable services and facilities, which include a diverse breakfast spread of local and international cuisines. Additionally, the property offers picturesque Instagram spots.

Overall positive reviews with small room for staff and service improvement at the front desk.

Did you find this review summary helpful?

Guest Type
Room Type
Language
Showing 3,027 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Mohd from Malaysia
    Family with young children
    Superior Room King
    Stayed 2 nights in May 2025

    “Good facilities & view”

    "My stay was absolutely delightful! The hotel staff were friendly and incredibly helpful, the room was clean and comfortable, and the amenities were top-notch. The location is perfect, with restaurants and shopping centers nearby. Highly recommended, and I’ll definitely be coming back!"

    Reviewed June 02, 2025

    Dear Mohd, Thank you so much for your wonderful review! We’re truly delighted to know you had such a wonderful stay with us. It means the world to hear that our team, facilities, and location made your visit a memorable one. Your recommendation really encourages us — and we can’t wait to welcome you back again soon! Warm regards, Andreas

    Responded June 11, 2025
    Bertam Resort & Water Park
  2. 10.0
    Exceptional
    Amiza from Malaysia
    Family with young children
    Club Suite
    Stayed 2 nights in June 2025

    “Worth every ringgit spend! ”

    My family and I are really enjoyed staying here. A club suite is comfortable and beautiful with every facility in it. The bathroom is spacious, separates the shower and toilet equipped with a sophisticated bidet. The night view from the balcony is beautiful but unfortunately, a night weekend liveband we waited hasn't appear during our stay. Delicious breakfast with a variety of local/western menu in the luxurious cafe. My in dining room's Nasi Goreng Kerabu also delicious! The swimming pool is very beautiful and spacious, equipped with adult and children's pools surrounded by peaceful scenery. And our vacation here will not complete if we don't bring the children to play in the water park. With a ticket price as low as rm35, it is very worth it and makes me and my children happy. Thank you Bertam Resort for this worthwhile vacation. InshaaAllah, we will come again later in our next holiday!

    Reviewed June 11, 2025

    Dear Amiza, Thank you so much for sharing your wonderful experience with us! We're absolutely delighted to hear that you and your family had such a memorable and enjoyable stay in our Club Suite. It’s great to know the room, bathroom facilities, and in-room dining lived up to your expectations—and we're thrilled that you found the Nasi Goreng Kerabu delicious! We truly appreciate your kind words about our swimming pool, breakfast spread, and the fun-filled Water Park—it’s our pleasure to create joyful moments for families like yours. We do apologise that the weekend live band didn’t perform during your stay, and we’ll make sure to improve the consistency of our weekend entertainment. As a matter of fact we are starting them on Friday 13 June again. Thank you again for choosing Bertam Resort & Water Park. We look forward to welcoming you and your family back for another wonderful getaway, InshaaAllah, very soon!

    Responded June 11, 2025
    Bertam Resort & Water Park
  3. 10.0
    Exceptional
    Farah from Malaysia
    Family with young children
    Family Quadruple Room
    Stayed 2 nights in May 2025

    “Excellent choice for family ”

    Stayed here 3days 2nights From the moment arrived, we were greeted with friendly staff and the luxurious feeling. Check in was smooth and check out were very smooth. The hotel was huge and very aesthetic with moroccon vibes! Swimming pool besar betul.. Just bare in mind, my mistake of not asking in advance regarding room allocation. So family room located at tower B while superior twin/queen room dekat tower A. Mmg jauh betul.. Breakfast mmg da bomb! Byk betul variety and mostly semua sedap! Teh tarik paduuuu gila ! Nasi lemak pkai basmathi fuhhh.. Roti jala, mini pancake mmg selalu habis. apam, yee mee goreng , chicken curry, potato totes , wantan semua mmg sedap. Coffee je so so.. Parking byk gila cuma kena berjalan sedikit. Ada buggy ke water park. Bilik utk family room besar, ada ruang utk solat yg selesa. Tv selection pun byk juga. Facilities bersih. Overall best!

    Reviewed June 03, 2025

    Dear Farah, Wow — thank you so much for the amazing and detailed review! We're thrilled to hear that your multiple nights stay with us was filled with great vibes, smooth service, and plenty of delicious food! So glad you enjoyed the Moroccan-inspired decor, our spacious swimming pool, and that padu teh tarik and nasi lemak basmathi — music to our ears! We'll pass your compliments to our breakfast team (they’ll be smiling all day!). We truly appreciate your note on the room locations — that’s great advice for future guests, and we’ll also look into ways to make tower-to-tower movement more convenient. We can’t wait to welcome you and your family back again soon for more memorable moments (and maybe a few more roti jala before they run out). Regards and Jumpa Lagi, andreas

    Responded June 07, 2025
    Bertam Resort & Water Park
  4. 9.6
    Exceptional
    Farahim from Malaysia
    Family with young children
    Superior Room King
    Stayed 1 night in November 2024

    “Fantastic”

    Been here few times and I must say it was an incredible experience! The hotel is new, and everything about it exudes freshness and modernity. From the moment I first came, I was impressed by the state-of-the-art facilities that made my stay both comfortable and enjoyable. One of the highlights of my stay was the breakfast. The variety and quality of the food were outstanding! Every dish was prepared to perfection, and it was evident that great care was taken to ensure guests had a delightful dining experience to start their day. Apart from that i have tried their iftar before during last ramadhan and of course i am very satisfied with the food.

    Reviewed January 03, 2025

    Dear Farahim, Thank you for your kind words and for being a returning guest! We’re thrilled to hear that each of your stays has been an incredible experience. It’s wonderful to know that you enjoyed our fresh, modern facilities and that they added comfort and enjoyment to your visits. We’re especially delighted that our culinary breakfast offerings stood out for you. Your appreciation of the quality and care in our dishes motivates us to continue delivering exceptional dining experiences. It’s also fantastic to hear that our Iftar service during Ramadan left a lasting impression! Btw, have you booked for this year already? We are having high demand on our early bird special vouchers for F&B and entertainment. We truly value your continued support and look forward to welcoming you back for more memorable stays. Warm regards, Andreas

    Responded January 04, 2025
    Bertam Resort & Water Park
  5. 10.0
    Exceptional
    mas from Malaysia
    Family with young children
    Superior Room Twin
    Stayed 2 nights in February 2025

    ““A Luxurious Moroccan-Inspired Getaway at Bertam Resort, Penang””

    I recently had the opportunity to stay at Bertam Resort & Water Park in Penang, and overall, it was a wonderful experience. Rooms & Cleanliness (⭐️⭐️⭐️⭐️⭐️) The room was spacious, beautifully designed, and very clean. The Moroccan-inspired decor gave it a luxurious feel. The bed was comfortable, and the amenities provided were sufficient for a pleasant stay. Facilities (⭐️⭐️⭐️⭐️⭐️) The resort has excellent facilities, including a large swimming pool, a well-equipped fitness center, and a beautiful lobby. The water park is great for families, although entry is not included in the hotel stay. Dining (⭐️⭐️⭐️⭐️) The breakfast buffet had a good variety of food, and everything was delicious. However, the in-house restaurant had limited menu choices for lunch and dinner. Service & Hospitality (⭐️⭐️⭐️⭐️⭐️) The staff was very friendly and professional. They were always willing to assist with any requests and made sure guests felt comfortable. Location (⭐️⭐️⭐️⭐️) The hotel is located in Kepala Batas, which is a bit far from George Town and other popular attractions in Penang. However, it’s perfect for those looking for a peaceful and relaxing getaway. Pros & Cons ✅ Spacious and clean rooms ✅ Beautiful Moroccan-style architecture ✅ Great facilities and friendly staff ✅ Delicious breakfast ❌ Water park entry not included for hotel guests ❌ Restaurant menu could have more variety ❌ Lobby area is not air-conditioned Overall Rating: ⭐️⭐️⭐️⭐️⭐️ (4.5/5) Bertam Resort is an excellent choice for those looking for a luxurious and relaxing stay in Penang. It’s especially great for families and couples who enjoy resort-style vacations. I would definitely recommend it and would love to visit again!

    Reviewed February 14, 2025

    Dear Mas, Thank you so much for your detailed and thoughtful review! We truly appreciate your feedback and are so happy to hear you enjoyed the Moroccan-inspired design, the spacious rooms, and our friendly staff. We're glad the resort and its facilities met your expectations. We also take note of your comments on the restaurant menu and water park entry, and we will certainly work on improving those aspects. We can't wait to welcome you back for another fantastic stay! Syida

    Responded February 14, 2025
    Bertam Resort & Water Park
Changed to review page 1

This is a popular property. Don't miss out!