Exterior view, Crystalbrook Bailey in Cairns
Crystalbrook Bailey
Food and beverages, Crystalbrook Bailey in Cairns
Lobby, Crystalbrook Bailey in Cairns
Public areas, Crystalbrook Bailey in Cairns
Reception, Crystalbrook Bailey in Cairns
Crystalbrook Bailey

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Crystalbrook Bailey

163 Abbott Street, Cairns City Center, Cairns, Australia, 4870 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Cairns City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Esplanade Boardwalk. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.


Hygiene Plus

Sparkling clean

Located in heart of Cairns

Check-in [24-hour]

Excellent room comfort & quality


Front desk [24-hour]

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Cairns every 7 minutes on Agoda.com

3,232 reviews

3,232 reviews

See map


Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Cairns Library
80 m
IGA Xpress
160 m
Cairns Aquarium
180 m
Night Markets
190 m
JUTE Theatre Company
190 m
Popular landmarks
Esplanade Boardwalk
260 m
Cairns Esplanade Lagoon
380 m
Muddy's Playground
530 m
Green Island
600 m
The Reef Hotel Casino
640 m
Closest landmarks
Mike Ball Dive Expeditions
120 m
Bull Bar
180 m
Rattle N Hum
230 m
Cairns Square
250 m
Esplanade Boardwalk
260 m
Value for money8.7
Location rating9.5
Nearest airportCairns Airport (CNS)
Distance to airport5.4 km

Rooms available at Crystalbrook Bailey

Urban King
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Three Bedroom Residence
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
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Family Room
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed and 2 single bed...
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Two Bedroom Residence
  • Room size: 70 m²/753 ft²
  • City view
  • 1 queen bed & 2 single beds...
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One Bedroom Residence
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed & 1 sofa bed
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Urban Queen
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
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Guest Twin Room
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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2 Queen Urban View
  • Room size: 30 m²/323 ft²
  • City view
  • 2 queen beds
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Urban Master Room
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 queen beds
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Urban Room
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds or 1 queen be...
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Top things to do in Cairns

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Crystalbrook Bailey have a fitness center?

Crystalbrook Bailey offers free 24-hour fitness center that is conveniently located at the tip of your finger, allowing you to get your daily exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Crystalbrook Bailey offer laundry services?

Yes! Crystalbrook Bailey includes laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

Does Crystalbrook Bailey have an option for contactless check-in and check-out?

At Crystalbrook Bailey, visitors can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

What interesting attractions are close by Crystalbrook Bailey that are in walking range?

While staying at Crystalbrook Bailey, jump start your getaway by discovering the nearest destinations that are within walking distance to the property which include IGA Xpress, Cairns Aquarium, and Night Markets.

At what time of the year is Crystalbrook Bailey most popular?

Crystalbrook Bailey's most popular month where verified guests have stayed the most is in March.

What is the verified guest review consensus about Crystalbrook Bailey's Wi-Fi?

67.0% of our past customer testimonials have given an optimistic review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Crystalbrook Bailey down in the review section.

What is the average rating that verified Families with young children have given to Crystalbrook Bailey?

Past families with young children that have stayed at this property have given Crystalbrook Bailey an average rating of 8.7. You can look up more thorough customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with older children have given to Crystalbrook Bailey?

Past families with older children that have stayed at this property have given Crystalbrook Bailey an average rating of 9.3. You can look into more descriptive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Crystalbrook Bailey?

The nearest train, metro, or bus station is Kuranda, 18314.15 m away from Crystalbrook Bailey.

What famous natural sightseeing destinations are in close proximity to Crystalbrook Bailey?

Crystalbrook Bailey is located within Cairns City Center, which makes it ideally close to natural scenery including Michaelmas Cay.

Can business events be hosted at Crystalbrook Bailey?

On-site locations and fitting event offerings make Crystalbrook Bailey the best option for organizing meetings.

More about Crystalbrook Bailey

More about Crystalbrook Bailey

Unwind and Indulge at Crystalbrook Bailey's Entertainment Facilities

At Crystalbrook Bailey, guests can expect a truly unforgettable stay with a range of entertainment facilities that cater to every need. Whether you're looking to unwind with a refreshing drink, pamper yourself with a rejuvenating spa treatment, or simply relax amidst lush greenery, this hotel has it all. The bar at Crystalbrook Bailey is the perfect place to kick back and relax after a long day of exploring Cairns. With its stylish and contemporary design, it offers a sophisticated yet laid-back ambiance. Sip on expertly crafted cocktails, sample a wide selection of local and international wines, or indulge in a cold beer while enjoying panoramic views of the city skyline. For those seeking ultimate relaxation, the hotel's spa is a haven of tranquility. Immerse yourself in a world of serenity as you indulge in a variety of luxurious treatments, from soothing massages to invigorating facials. Let the skilled therapists melt away your stress and tension, leaving you feeling rejuvenated and refreshed. Surrounded by lush greenery, the hotel's garden provides a serene escape from the hustle and bustle of the city. Take a leisurely stroll through the beautifully landscaped grounds, breathe in the fresh air, and soak up the peaceful atmosphere. Whether you're looking to read a book under the shade of a tree or simply enjoy the beauty of nature, this garden is the perfect spot to unwind and reconnect with yourself. With its exceptional bar, luxurious spa, and tranquil garden, Crystalbrook Bailey offers a truly immersive and indulgent experience for all guests. Whether you're seeking relaxation or entertainment, this hotel has everything you need to make your stay in Cairns truly memorable.

Stay Active at Crystalbrook Bailey in Cairns

Crystalbrook Bailey in Cairns offers a range of top-notch sports facilities to keep guests active and energized during their stay. Whether you're a fitness enthusiast or simply looking to unwind with a refreshing swim, this hotel has something for everyone. Start your day with a refreshing dip in the indoor pool, where you can enjoy a leisurely swim while basking in the natural light that floods the area. The pool is the perfect place to relax and rejuvenate, offering a serene atmosphere for guests to unwind and recharge. For those who prefer a more intense workout, the hotel's fitness center is equipped with state-of-the-art equipment to help you reach your fitness goals. With a range of cardio machines, weightlifting equipment, and free weights, you'll have everything you need for a comprehensive workout. The 24-hour fitness center ensures that you can exercise at your own convenience, no matter how busy your schedule may be. If you prefer to soak up the sun while staying active, head to the outdoor pool area. Surrounded by lush tropical gardens, the outdoor pool provides a tranquil setting for a refreshing swim or lounging by the poolside. Take a dip in the sparkling water or simply relax on one of the comfortable sun loungers and enjoy the warm Cairns weather. At Crystalbrook Bailey, staying fit and active is made easy with their range of sports facilities. Whether you prefer an invigorating workout or a leisurely swim, this hotel has it all. So pack your workout gear and get ready to make the most of your stay at Crystalbrook Bailey in Cairns, Australia.

Convenience Facilities at Crystalbrook Bailey

Crystalbrook Bailey in Cairns, Australia offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, dry cleaning, and daily housekeeping, guests can enjoy a stress-free experience, knowing that their laundry will be taken care of and their rooms will be kept clean and tidy throughout their stay. For added convenience and peace of mind, Crystalbrook Bailey provides safety deposit boxes where guests can securely store their valuables. The friendly and knowledgeable concierge is also available to assist guests with any queries or requests they may have, ensuring a seamless experience from check-in to check-out. Stay connected with complimentary Wi-Fi available in all rooms as well as in public areas of the hotel. Whether guests need to catch up on work or simply stay in touch with loved ones, they can enjoy fast and reliable internet access throughout their stay. To further enhance the convenience factor, Crystalbrook Bailey offers express check-in/check-out services, allowing guests to save time and start enjoying their stay immediately. Luggage storage is also available, providing a hassle-free solution for guests who arrive early or have a late departure. With its comprehensive range of convenience facilities, Crystalbrook Bailey goes above and beyond to ensure that guests have a comfortable and convenient stay in Cairns, Australia.

Convenient Transport Facilities at Crystalbrook Bailey

Crystalbrook Bailey in Cairns, Australia offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. Whether you are exploring the vibrant city or embarking on exciting tours, the hotel has got you covered. For guests who prefer to explore the city independently, Crystalbrook Bailey provides an onsite car park. This allows guests to conveniently park their vehicles and easily access the hotel. Please note that car park charges are applied. Additionally, the hotel offers a ticket service, making it effortless for guests to book tickets for local attractions and tours. Whether you want to visit the Great Barrier Reef or explore the Daintree Rainforest, the friendly staff at Crystalbrook Bailey will assist you in securing tickets for your desired activities. With its excellent transport facilities, including an onsite car park and ticket service, Crystalbrook Bailey ensures that guests have everything they need to make the most of their stay in Cairns.

Indulge in Culinary Delights at Crystalbrook Bailey

Crystalbrook Bailey in Cairns, Australia offers an exceptional dining experience that will tantalize your taste buds. The hotel boasts a stylish and contemporary restaurant that is sure to impress even the most discerning foodies. With its modern decor and warm ambiance, the restaurant provides the perfect setting for a memorable dining experience. Whether you're looking for a romantic dinner for two or a lively gathering with friends, this restaurant has it all. Start your day off right with the delicious breakfast buffet at Crystalbrook Bailey. Served daily, the buffet offers a wide variety of options to cater to every palate. From freshly baked pastries to made-to-order omelets, there is something for everyone. Indulge in a selection of fruits, cereals, and yogurts, or savor a hearty plate of bacon, eggs, and sausages. With attentive staff and a comfortable atmosphere, the breakfast buffet at Crystalbrook Bailey is the perfect way to fuel up for a day of exploring Cairns.

Experience Luxurious Comfort at Crystalbrook Bailey

At Crystalbrook Bailey in Cairns, Australia, you'll find a wide range of stylish and comfortable rooms to suit every traveler's needs. Choose from a variety of room types, including the spacious 2 Queen Urban View room, perfect for families or groups with its two queen beds and urban views. For those seeking a bit more space, the Family Room offers 50 square meters of room to relax, with the option of two single beds or one king bed. Booking your stay at Crystalbrook Bailey through Agoda ensures that you'll not only enjoy the best prices, but also a hassle-free experience. With Agoda's easy-to-use platform, you can browse and compare room options, and secure your reservation with just a few clicks. Take advantage of exclusive deals and discounts available only on Agoda, guaranteeing you the best value for your money. So why wait? Book your stay at Crystalbrook Bailey on Agoda today and indulge in a luxurious and convenient experience.

Discover the Vibrant Cairns City Center

Nestled in the heart of Cairns, Australia, Crystalbrook Bailey offers the perfect base for exploring the vibrant Cairns City Center. This bustling area is a hub of activity, with a myriad of attractions, dining options, and shopping opportunities just steps away from the hotel. Immerse yourself in the rich cultural heritage of the city by visiting the Cairns Esplanade, a picturesque waterfront promenade brimming with lush parks, recreational facilities, and stunning ocean views. Take a leisurely stroll along the boardwalk, soak up the tropical atmosphere, or cool off in the inviting lagoon swimming pool. The Esplanade is also home to a vibrant night market, where you can browse through a variety of local handicrafts, indulge in delicious street food, and enjoy live entertainment. For those seeking adventure, the Cairns City Center is the gateway to the Great Barrier Reef, one of the world's most breathtaking natural wonders. Embark on a thrilling snorkeling or diving excursion, and discover the vibrant coral reefs teeming with colorful marine life. If you prefer to stay on land, explore the surrounding rainforests and waterfalls on a guided tour, or hop on the scenic Kuranda Scenic Railway for a journey through the stunning Barron Gorge National Park. After a day of exploration, unwind and indulge in the city's vibrant dining scene. From trendy cafes and waterfront restaurants to bustling food markets, Cairns City Center offers a diverse range of culinary experiences to suit every palate. Sample fresh seafood, savor authentic Australian cuisine, or try exotic flavors from around the world. With its prime location, Crystalbrook Bailey provides the perfect starting point for immersing yourself in the wonders of Cairns City Center. Whether you're seeking relaxation, adventure, or a taste of local culture, this vibrant area has something for everyone.

Convenient Transportation Options from Cairns Airport to Crystalbrook Bailey

Crystalbrook Bailey, located in the heart of Cairns City Center, offers a luxurious and stylish accommodation option for travelers visiting Cairns, Australia. When it comes to reaching Crystalbrook Bailey from the nearest airport, Cairns Airport, travelers have several convenient transportation options to choose from. One of the most popular and hassle-free ways to get to Crystalbrook Bailey from Cairns Airport is by taxi or ride-sharing services. The airport has dedicated taxi ranks where travelers can easily find a taxi to take them directly to their destination. Ride-sharing services like Uber and Ola are also available and provide a convenient and cost-effective way to reach Crystalbrook Bailey. Another convenient option is to take a shuttle bus from Cairns Airport to Crystalbrook Bailey. Several shuttle bus companies operate from the airport, offering regular services to various hotels and accommodations in Cairns City Center. Travelers can simply hop on one of these shuttle buses and enjoy a comfortable ride to Crystalbrook Bailey. For those who prefer public transportation, Cairns Airport is well-connected to the city center by bus. The airport has a dedicated bus stop where travelers can catch the local bus service to reach Crystalbrook Bailey. The bus journey provides an opportunity to enjoy the scenic views of Cairns while traveling to the hotel. Overall, whether you choose a taxi, ride-sharing service, shuttle bus, or public bus, getting to Crystalbrook Bailey from Cairns Airport is a breeze. With these convenient transportation options, travelers can quickly and easily reach their luxurious accommodation in the heart of Cairns City Center.

Explore the Vibrant Surroundings of Crystalbrook Bailey

Situated in the heart of Cairns, Crystalbrook Bailey offers a prime location surrounded by a plethora of exciting landmarks and attractions. Just steps away from the hotel, you'll find the picturesque Esplanade Boardwalk, where you can take a leisurely stroll along the waterfront, enjoying stunning views of the Coral Sea. The nearby Cairns Esplanade Lagoon is a popular spot for locals and tourists alike, offering a refreshing swim in its crystal-clear waters or a relaxing sunbathing session on its sandy shores. Nature lovers will be delighted to discover the Cairns Botanic Gardens, a tropical paradise showcasing a diverse range of flora and fauna. Take a peaceful walk through the lush gardens, explore the various themed sections, or simply unwind in the tranquil surroundings. For a unique adventure, hop on a boat and visit Green Island, a stunning coral cay located just off the coast of Cairns. Dive into the crystal-clear waters and discover the vibrant marine life that inhabits the Great Barrier Reef. Families traveling with children will appreciate the proximity of Muddy's Playground, a fun-filled park featuring water play areas, climbing structures, and a giant fig tree to provide shade on sunny days. Animal enthusiasts can dive into the underwater world at the Cairns Aquarium, where you can get up close and personal with a wide variety of marine creatures. If you're feeling lucky, head to The Reef Hotel Casino, where you can try your hand at the gaming tables or enjoy a world-class dining experience. With so many attractions to explore, Crystalbrook Bailey is the perfect base for your Cairns adventure.

Convenient Public Transport Access at Crystalbrook Bailey

Crystalbrook Bailey offers easy access to several public transport stations, making it a convenient choice for travelers exploring Cairns. Situated just a short distance from the Cairns Railway Station, guests can easily hop on a train to explore the city and its surrounding areas. The railway station is well-connected and provides access to popular destinations such as Kuranda, Port Douglas, and the stunning Great Barrier Reef. With regular train services, guests can enjoy a hassle-free and scenic journey to these iconic attractions. Additionally, Crystalbrook Bailey is also conveniently located near several bus stops, including the Cairns Central Bus Station. This bus station serves as a major transportation hub, offering connections to various parts of Cairns and its suburbs. Travelers can easily catch a bus to explore the vibrant city center, visit the Cairns Esplanade, or even venture further to explore the beautiful beaches and rainforests in the region. With frequent bus services and a well-connected network, guests at Crystalbrook Bailey can easily navigate Cairns and make the most of their stay.

A Gastronomic Adventure Awaits

Crystalbrook Bailey is surrounded by a plethora of dining options that will tantalize your taste buds. Just a stone's throw away, you'll find Salt House, a trendy waterfront venue offering a delectable menu of fresh seafood and modern Australian cuisine. For a more upscale dining experience, head to The Pier, Cairns, where you can indulge in exquisite dishes while enjoying breathtaking views of the marina. If you're in the mood for some authentic Asian flavors, Jia Tong Heng Restaurant at Night Bazaar is a must-visit, serving up mouthwatering Chinese dishes. For a casual dining experience, Muddy's Cafe is a local favorite, known for its delicious breakfast options and stunning views of the Esplanade. Dundees on the Waterfront is another fantastic choice, offering a diverse menu featuring Australian classics and international favorites. If you're craving a juicy steak, look no further than Waterbar & Grill Steakhouse, where you can savor perfectly cooked cuts of meat. Seafood lovers will be in paradise at Tha Fish, a seafood restaurant known for its fresh and flavorful dishes. For a quick bite, Jimmys Burger & Co. is the go-to spot, serving up mouthwatering burgers and fries. Yaya's Hellenic Kitchen & Bar is the place to be for Greek cuisine enthusiasts, offering a range of traditional dishes bursting with Mediterranean flavors. Last but not least, the Cock & Bull is a cozy pub where you can unwind with a pint of beer and enjoy hearty pub grub. With such a diverse selection of restaurants just steps away from Crystalbrook Bailey, your culinary adventure in Cairns is sure to be unforgettable.

Shop 'til you drop at Cairns' top shopping landmarks

When staying at Crystalbrook Bailey, you'll find yourself surrounded by an array of fantastic shopping landmarks. Just a short distance away, you'll discover The Pier Cairns, a vibrant waterfront complex offering a variety of boutique shops, cafes, and restaurants. Art enthusiasts will delight in exploring the Red Chair Gallery, a charming space showcasing local artwork and unique handmade crafts. For those in search of stylish fashion and accessories, the Fujii Store is a must-visit, featuring a curated collection of contemporary clothing and accessories. If you're looking for high-quality leather goods, make sure to stop by the Australian Leather Company, where you'll find a wide range of beautifully crafted products. For the pet lovers, Bones and Jones is a pet store offering a selection of premium pet supplies. If you're in need of any water sports equipment or gear, WetRez is the go-to destination, offering a wide range of products for all your aquatic adventures. And for those who appreciate unique homewares and gifts, Eggplant and Poppy is a treasure trove of beautiful and eclectic items. If you're in the mood for some serious retail therapy, head to Cairns Central Shopping Center, a large shopping complex featuring a wide range of stores, from popular fashion brands to electronics and everything in between. And for those looking for outdoor and camping gear, City Place Disposals is the place to go, offering a wide selection of equipment for your outdoor adventures. With Crystalbrook Bailey as your base, you'll have easy access to these incredible shopping landmarks, making your stay in Cairns a truly memorable experience.

Affordable Luxury: Crystalbrook Bailey's Competitive Pricing

When it comes to offering a luxurious stay at an affordable price, Crystalbrook Bailey in Cairns, Australia, stands out from the crowd. With an average room price of just $180, Crystalbrook Bailey provides exceptional value for money, especially when compared to the average price of a hotel room in the city, which is $160. This means that guests can indulge in a world-class experience without breaking the bank. Crystalbrook Bailey's competitive pricing is a testament to their commitment to providing a memorable and accessible stay for all travelers. Despite offering top-notch amenities and unparalleled service, the hotel has managed to keep their rates reasonable, making it an attractive choice for both leisure and business travelers. Whether you're visiting Cairns for a relaxing getaway or a corporate event, Crystalbrook Bailey offers a haven of comfort and sophistication at a price that won't strain your budget.

Excellent Customer Service and Beautiful Rooms

Crystalbrook Bailey in Cairns, Australia is receiving rave reviews from its satisfied guests. With its excellent customer service and beautiful rooms, this hotel is a top choice for travelers. The staff at Bailey are extremely friendly and helpful, ensuring that guests feel welcome and well taken care of throughout their stay. The rooms are clean, spacious, modern, and provide a relaxing atmosphere for guests to unwind in. The hotel's prime location adds to its appeal, allowing guests to easily explore the vibrant city of Cairns. Whether you are traveling for business or leisure, Crystalbrook Bailey offers a delightful experience that will make you want to return again and again.

A Paradise of Exceptional Customer Ratings

Crystalbrook Bailey in Cairns, Australia has garnered an impressive reputation among its guests, as reflected in its outstanding customer ratings. With an overall rating of 9.1, this hotel has consistently exceeded expectations, leaving visitors in awe of its exceptional service and amenities. Offering exceptional value for money with a rating of 8.7, guests can indulge in luxury without breaking the bank. The hotel's facilities also receive high praise, with a rating of 8.8, providing guests with a plethora of options for relaxation and entertainment. One of the standout features of Crystalbrook Bailey is its commitment to cleanliness, as evidenced by its impressive rating of 9.3. Guests can rest assured that their rooms and common areas are meticulously maintained, ensuring a comfortable and hygienic stay. Additionally, the hotel's prime location is a major draw for visitors, earning a remarkable rating of 9.5. Situated in the vibrant city of Cairns, guests can easily explore the city's attractions, including the Great Barrier Reef, lush rainforests, and stunning beaches. The staff at Crystalbrook Bailey also receive glowing reviews, with a rating of 9.2 for their exceptional performance. Guests consistently praise the friendly and attentive service provided by the hotel's staff, who go above and beyond to ensure a memorable stay. With such remarkable customer ratings across various categories, Crystalbrook Bailey is undoubtedly a top choice for discerning travelers seeking an unforgettable experience in Cairns, Australia.

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Amenities and facilities



Languages spoken
  • English
  • Japanese
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Pool with view
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast service
  • Kitchen
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Hypoallergenic
  • In-room safe box
  • In-room tablet
  • iPod docking station
  • Ironing facilities
  • Linens
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
  • Walk-in shower
  • Window
  • Wine glasses


163 Abbott Street, Cairns City Center, Cairns, Australia, 4870


  • Cairns Airport (CNS)
    5.4 km
  • Dunk Island Airport (DKI)
    119.5 km
Public transportation
  • Cairns Railway Station
    740 m
  • Freshwater
    8.1 km
Hospital or clinic
  • Cairns Skin Cancer Clinic
    330 m
  • Night Markets
    190 m
Convenience store
  • 7 Eleven
    190 m
Cash withdrawal
  • ATM
    180 m

What's nearby

Popular landmarks
  • Cairns Aquarium
    180 m
  • Night Markets
    190 m
  • Michaelmas Cay
    250 m
  • Esplanade Boardwalk
    260 m
  • Cairns Esplanade Lagoon
    380 m
  • Muddy's Playground
    530 m
  • Green Island
    600 m
  • The Reef Hotel Casino
    640 m
  • Cairns Botanic Gardens
    3.3 km
  • Gallo DairyLand
    5.3 km
Nearby landmarks
  • Cairns Library
    80 m
  • Mike Ball Dive Expeditions
    120 m
  • IGA Xpress
    160 m
  • Cairns Aquarium
    180 m
  • Bull Bar
    180 m
  • Night Markets
    190 m
  • JUTE Theatre Company
    190 m
  • Michael Seebeck Gallery
    200 m
  • Cairns Night Markets & Food Court
    200 m
  • Rattle N Hum
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 4 year(s).

Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • The property does not accept cash. All charges must be settled by credit and debit cards.
  • One, Two and Three Bedroom Residence room types will be serviced every third day, not daily like other room types.
  • Reception desk will only be manned from 08:00 AM – 05:00 PM and 09:00 PM – 05:00 AM. Late-Check in-Process will implemented outside of these hours whereby guests will have to collect their keys and a welcome letter from a safe.
    A front desk representative will contact all guests the day before arrival and confirm their arrival time. Late arrival will be advised through email or text messages from the hotel upon confirmation. Kindly contact the hotel directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)10
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors12
  • Number of restaurants3
  • Number of rooms 217
  • Year property opened2019
  • Most recent renovation2019
  • Daily parking fee12 AUD

Reviews of Crystalbrook Bailey from real guests

Value for money8.7
High score for Cairns
9+ Exceptional (88)
8-9 Excellent (18)
7-8 Very Good (11)
6-7 Good (2)
<6 Below Expectation (10)
Guest Type
Room Type

Show reviews that mention 

Showing 129 verified guest comments
Hirohito from Singapore
Urban King
Stayed 6 nights in December 2019

The best hotel I ever stayed”

Of course, the cleanliness and location are the best among Carins. Walkable distance to the reef terminal and night market as well as very close to the supermarket (woodward's). The facility is great, we can connect whatever the device onto the big TV screen in the room to enjoy our night. This is the best part, the staffs are extremely friendly and helpful. We happen to enjoy too much in the hotel and left our house keys. We realised it after we check-out and called the staff for help. They put the effort to find the key for us and even email to our place. We are very appreciated. We cannot pick any drawback at all.

Reviewed January 06, 2020
Allison from Australia
Urban King
Stayed 1 night in January 2023

Exceptional value”

We were surprised at what great value our room was. Smaller than it looks in the pictures, but we just needed it for the night, our priority was a comfy bed, and we were not disappointed, it was heavenly, pillows were perfect. It was very quiet too, considering how central we were.

Reviewed January 15, 2023
Tresna from Australia
Urban King
Stayed 1 night in March 2020


I love the crystal brook group on Cairns Bailey didn’t disappoint and the attentive team are what makes you want to come back Don’t know what you can do better! Just keep it up thank you

Reviewed March 17, 2020
Tresna from Australia
Urban King
Stayed 1 night in March 2020


Middle of Cairns beautiful modern establishment Fantastic facilities in room and out

Reviewed May 01, 2020
Carla from Australia
Family with teens
2 Queen Urban View
Stayed 1 night in January 2020

Excellent service from the moment I made the booking through to when I left. ”

Beautiful inside & out. Very stylish, spacious rooms, lots of parking. Excellent Customer Service. I highly recommend Bailey to everyone

Reviewed January 06, 2020
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