Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Level 2M, Gateway@klia2, KLIA 2 Terminal, Sepang / Kuala Lumpur International Airport, Kuala Lumpur, Malaysia, 64000

Highlights

Check-in [24-hour]

Overall good experience with checkin and checkout.
Great Breakfast

- Many guests have praised the breakfast at this property

Sparkling clean

- Guests have rated this property 9.0/10 on cleanliness

Clean room, express check out, no deposit and comfy bed.
40 meters to public transportation

40 meters to public transportation - ERL Railway Station - KLIA Terminal 2 is within 40 meters

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Bar

Family room

Luggage storage

Breakfast

Room service

About us

Aerotel Kuala Lumpur, located airside at KLIA2, offers direct terminal access for travelers. The soundproof rooms are perfect for short stays with flexible hourly booking. Enjoy nearby dining and lounge options for a comfortable layover. Located near Kuala Lumpur International Airport in the vibrant Sepang district, Aerotel Kuala Lumpur offers a lively cultural atmosphere and lush landscapes. The hotel features 24-hour check-in and express check-out for convenience. Enjoy diverse dining options at the on-site restaurant and bar. Each well-appointed room includes refreshing air conditioning and complimentary wireless internet, with select rooms offering stunning night sky views, perfect for two travelers seeking comfort and convenience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

12 travelers have booked today.

Location 9.5
Cleanliness 9.2
Service 8.8
Facilities 8.4

Based on 17,223 verified reviews

Location

9.5

Cleanliness

9.2

Service

8.8

Facilities

8.4

Value for money

8.2

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Nearest transportation options

ERL Railway Station - KLIA Terminal 2 is within 0.04 km

KLIA Express Transit Station KLIA2 Station is within 0.13 km

See map

9.5Exceptional

Location rating score

Exceptional location
Excellent for walking
More details on walking
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There are 40 places in walking distance!

Walkable places
gateway@klia2
90 m
ERL Railway Station - KLIA Terminal 2
40 m
Popular landmarks
KL Bird Park
44.2 km
Chinatown - Kuala Lumpur
44.3 km
Central Market
44.6 km
Jalan Alor
44.8 km
Pavilion Kuala Lumpur
45.1 km
Closest landmarks
KLIA Express Transit Station KLIA2 Station
130 m
Short Term Car Park 'B'
2.3 km
Kuala Lumpur International Airport
2.4 km
Kuala Lumpur International Airport Station
2.4 km
Tourism Malaysia at Kuala Lumpur Int'l Airport
2.4 km

Good to know

Value for money8.2
Distance to city center56 km
Location rating9.5
Nearest airportKuala Lumpur International Airport (KUL)
Distance to airport2.4 km

Rooms available at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Family Room - 12 Hours Stay
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  • Room size: 35 m²/377 ft²
  • 2 semi double beds and 1 ki...
  • 2 semi double beds and 1 ki...
Enter dates to see prices
Family Room - Nightly Stay
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  • Room size: 35 m²/377 ft²
  • 1 king bed and 2 semi doubl...
  • 1 king bed and 2 semi doubl...
Enter dates to see prices
Solo Room
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    Enter dates to see prices
    Solo Room
    ...
      Enter dates to see prices
      Double Plus Room with Queen Bed - Room Only
      ...
      • Room size: 22 m²/237 ft²
      • 1 double bed
      • 1 double bed
      Enter dates to see prices
      Double Plus Room with Queen Bed - Max 12 Hours Stay, Room Only
      ...
      • Room size: 22 m²/237 ft²
      • 1 double bed
      • 1 double bed
      Enter dates to see prices
      Solo Plus Room - 1 Night Stay
      ...
      • Room size: 20 m²/215 ft²
      • 1 single bed
      • 1 single bed
      Enter dates to see prices
      Solo Room - Daily
      ...
      • No Windows view
      • 1 single bed
      • 1 single bed
      Enter dates to see prices
      Solo Plus Room - Max 12 Hours Stay
      ...
      • Room size: 20 m²/215 ft²
      • 1 single bed
      • 1 single bed
      Enter dates to see prices
      Double Plus Room with 2 Single Beds - Room Only
      ...
      • Room size: 22 m²/237 ft²
      • 2 semi double beds
      • 2 semi double beds
      Enter dates to see prices

      Frequently asked questions

      Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers car park nearby for all guest visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

      Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with doctor/nurse on call, staff trained in safety protocol, temperature check for guests and staff, and first aid kit for more safety precautions and hygiene protocols.

      At Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2, guests can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

      Yes! The benefits of staying at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday vacation.

      While remaining at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2, kick start your trip by checking out the nearest point of interest in walking distance to the property such as gateway@klia2.

      Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 was built in 2018.

      Past visitors that stayed at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 have given this property a rating of 9.484 for its remarkable location as the primary highlight for their stay.

      Past solo travelers that have stayed at this property have given Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 an average rating of 8.4. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

      Verified families with young children that have stayed at this property have given Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 an average rating of 8.5. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

      Verified families with older children that have stayed at this property have given Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 an average rating of 9.0. You can search for more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

      Past group travelers that have stayed at this property have given Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 an average rating of 8.8. You can look up more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

      The closest train, metro, or bus station is ERL Railway Station - KLIA Terminal 2, 36.56 m away from Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2.

      More about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

      More about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

      Experience Comfort and Convenience at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

      Nestled just steps away from Kuala Lumpur International Airport (klia2), Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers a seamless blend of modern comfort and unbeatable convenience. Built in 2018 and recently renovated in 2019, this 4-star hotel provides travelers with a stylish retreat just 56 kilometers from the bustling city center, making it an ideal stopover for both leisure and business travelers. With 95 thoughtfully designed rooms, guests can enjoy a restful stay with quick access to the airport, ensuring minimal travel time. Check-in begins at 2:00 PM, and guests are kindly asked to check out by 12:00 PM, offering flexible scheduling for early flights or late arrivals. The hotel warmly welcomes families, allowing children aged 3 to 18 to stay free of charge, making it a perfect choice for family travelers. Whether you're arriving late or departing early, Aerotel Kuala Lumpur ensures a comfortable, hassle-free experience with its prime location and inviting amenities.

      Relax and Unwind at Aerotel Kuala Lumpur’s Entertainment Lounges

      Experience a perfect blend of comfort and leisure at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2, where guests can enjoy a welcoming shared lounge and TV area. Whether you're looking to catch up on your favorite shows, unwind with fellow travelers, or simply relax in a cozy environment, these communal spaces provide the ideal setting. The lounge is thoughtfully designed to foster a friendly atmosphere, making it easy to socialize or enjoy some quiet downtime after a long journey. For those seeking a more lively experience, the on-site bar offers a vibrant spot to indulge in refreshing beverages and light snacks. It’s the perfect place to relax with friends or meet new ones while soaking in the lively airport ambiance. With these entertainment facilities, Aerotel Kuala Lumpur ensures that your stay is both comfortable and enjoyable, offering a cozy retreat right within the airport premises.

      Exceptional Convenience Facilities at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

      Experience seamless comfort and connectivity during your stay at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2. Guests can enjoy complimentary Wi-Fi in all rooms and public areas, ensuring you stay connected whether you're working or browsing. The hotel offers express check-in and check-out services for a hassle-free arrival and departure, saving you valuable time. For added convenience, luggage storage is available, allowing you to explore the surroundings unencumbered. Elevate your stay with exclusive access to the executive lounge, where you can unwind in a relaxed setting while enjoying complimentary amenities. Additionally, a well-stocked convenience store is on-site, providing essential items and snacks at your convenience. Daily housekeeping ensures your room remains comfortable and pristine, making your stay effortless and enjoyable from start to finish.

      Comfort and Convenience in Every Room at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

      Experience a restful stay with our well-appointed rooms, featuring modern amenities designed for your comfort. Stay cool and refreshed with efficient air conditioning, and enjoy your favorite shows on the television equipped with satellite and cable channels. Each room provides thoughtful touches such as a hair dryer, complimentary bottled water, and a selection of toiletries to ensure your needs are met seamlessly. Start your day with a warm cup of coffee or tea, thanks to the in-room coffee/tea maker and complimentary instant coffee and tea. For your convenience, a daily newspaper is available, keeping you informed during your stay. Soft linens and fresh towels add to the cozy ambiance, making your stay at Aerotel Kuala Lumpur both relaxing and hassle-free.

      Delight in Comfort and Convenience at Aerotel Kuala Lumpur's Dining Facilities

      Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers a cozy and inviting dining experience designed to cater to the needs of travelers. Guests can enjoy a satisfying continental breakfast each morning, providing a perfect start to a busy day of travel or meetings. The hotel’s restaurant provides a relaxed setting where guests can unwind and indulge in a variety of tasty options, ensuring a convenient and enjoyable dining experience without leaving the hotel premises. Complementing the dining amenities, the hotel’s attentive daily housekeeping service ensures that every guest’s stay remains comfortable, clean, and hassle-free. Whether you’re starting your day with a hearty breakfast or relaxing after a long journey, Aerotel Kuala Lumpur’s thoughtful amenities and dining facilities are tailored to make your stay as pleasant and convenient as possible.

      Comfortable and Convenient Room Options at Aerotel Kuala Lumpur - Gateway@klia2

      Discover a variety of thoughtfully designed rooms at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2, perfect for travelers seeking comfort and flexibility. Whether you need a quick 12-hour stay or a full night's rest, options like the Double Plus Room with 2 Single Beds and the Solo Plus Room with a Single Bed offer ideal solutions for short-term visits. For those traveling with family or in need of more space, the Family Room provides ample room with a king or semi-double beds, ensuring a cozy environment for everyone. Booking your stay through Agoda guarantees you the best prices available, along with a hassle-free and straightforward booking process. Take advantage of exclusive deals and secure your preferred room type with ease, making your travel experience smooth from start to finish. Whether you're passing through Kuala Lumpur or planning an overnight layover, Aerotel Kuala Lumpur’s diverse room selection ensures comfort and convenience tailored to your needs.

      Gateway to Malaysia: Exploring Sepang and Kuala Lumpur International Airport

      Nestled in the vibrant region of Sepang, Kuala Lumpur International Airport (KLIA) stands as Malaysia’s premier gateway, offering travelers seamless connectivity to the world. Just a short drive from the bustling city center of Kuala Lumpur, KLIA is a modern marvel, boasting world-class facilities, extensive shopping options, and a variety of dining experiences that make transit and layovers comfortable and convenient. The airport's strategic location makes it an ideal starting point for exploring Malaysia’s diverse attractions, from tropical beaches to lush rainforests.

      Seamless Journey from Kuala Lumpur International Airport to Aerotel Kuala Lumpur (Gateway@klia2)

      Getting to Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is a breeze for travelers arriving at Kuala Lumpur International Airport (KLIA) or its nearby terminal, klia2. If you're arriving at KLIA, you can easily reach the hotel via the dedicated SkyBus, which operates regularly between the airport and the hotel, offering a comfortable and convenient transfer that takes approximately 10-15 minutes. Alternatively, for a more direct route, taxis and private transfer services are readily available at the airport's arrival halls, providing a quick and hassle-free journey to the hotel, especially if you have luggage or are traveling in a group. For those arriving at klia2, the process is similarly straightforward, with the hotel located within the airport complex itself, allowing for an effortless walk or a short shuttle ride from the terminal to the hotel.

      Nearby Landmarks and Attractions Around Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

      Situated conveniently near some of Malaysia’s most exciting attractions, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers guests easy access to the renowned Sepang International Circuit, home to thrilling motorsport events including the Formula 1 Malaysian Grand Prix. For those seeking relaxation and natural beauty, Bagan Lalang Beach provides a tranquil escape just a short drive away, perfect for unwinding by the sea. Additionally, visitors can explore the Tadom Hill Resorts, a popular spot for outdoor activities and nature lovers looking for adventure amidst lush greenery. For travelers interested in cultural and community experiences, the nearby Masjid Salak Tinggi and Surau Al-Ehsaniah offer serene places for prayer and reflection. Those seeking medical facilities can find Pusat Perubatan Pusrawi and Klinik Nur Qaseh nearby, ensuring convenience and peace of mind. Adventure enthusiasts can also visit BUY U CAMPGROUND and the scenic surroundings of Surau Al-Ehsaniah, while the Tourism Malaysia office at Kuala Lumpur International Airport provides valuable information for exploring the vibrant city and its surroundings.

      Convenient Public Transport Options Near Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

      Nestled conveniently within Kuala Lumpur International Airport, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers easy access to a variety of public transport stations, making travel seamless for guests. The nearby ERL Railway Stations at Salak Tinggi, KLIA Terminal 1, and KLIA Terminal 2 provide quick and direct rail connections to Kuala Lumpur city center and other key destinations, ensuring you stay connected during your trip. For travelers arriving or departing from the main airport terminals, the KLIA Main Terminal, Satellite Terminal A, and KLIA2 Station serve as vital transit points, offering efficient train services that simplify airport transfers. Additionally, the Stesen Bas Bus Station and KLIA Express Transit Station at KLIA2 station further enhance connectivity, providing comfortable bus and train options to various parts of Malaysia. Whether you're arriving from the city or heading out on a journey, these well-integrated transport stations ensure that your travel experience begins and ends with ease, right from the doorstep of this conveniently located airport hotel.

      Nearby Dining Options for Every Taste

      Guests at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 are spoiled for choice when it comes to nearby dining experiences. Just a short walk away, Bila-Bila Restaurant offers a delightful array of local and international dishes, perfect for a quick meal or a leisurely dinner. For those seeking a cozy coffee break, Angsana Coffee House provides aromatic brews and light snacks in a welcoming atmosphere. Vegetarian travelers will appreciate BMS Organics Vegetarian Cafe, serving healthy and flavorful plant-based options. Seafood lovers can indulge at HM Sri Bagan Seafood, renowned for its fresh catches and savory preparations. For authentic local flavors, Dapur Nusantara Klia 2 and Eden Restaurant @ KLIA serve traditional Malaysian cuisine that captures the rich culinary heritage of the region. Additionally, Hometown Hainan Coffee Shop and Dr Recipe Restaurant offer comforting dishes and specialty drinks, ensuring every guest finds something to satisfy their palate during their stay.

      Shopping Landmarks Near Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

      Guests staying at Aerotel Kuala Lumpur can enjoy convenient access to some of the region's premier shopping destinations. Just steps away is Gateway@klia2, a bustling retail hub offering a variety of shops, eateries, and entertainment options perfect for travelers seeking a quick shopping spree or a relaxing meal. A short drive brings you to Mitsui Outlet Park Klia Sepang, renowned for its discounted designer brands and wide selection of international fashion, accessories, and lifestyle products. For those looking for a more local shopping experience, Nooodles Satellite Building provides a unique mix of boutique stores and specialty shops, ideal for discovering Malaysian crafts and souvenirs. Additionally, KIPMall Kota Warisan offers a comprehensive shopping experience with a range of retail outlets, supermarkets, and dining options, making it an excellent spot for families and shoppers alike.

      Affordable Comfort at Aerotel Kuala Lumpur Compared to City Averages

      Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers a comfortable and convenient stay with room prices ranging from $101 to $150. This pricing positions it slightly above the average hotel room cost in Kuala Lumpur, which typically falls between $51 and $75. While it may be a bit more expensive, guests can enjoy the added benefit of proximity to Kuala Lumpur International Airport, making it an ideal choice for travelers seeking ease and comfort during layovers or early flights.

      Exceptional Comfort and Friendly Service at Aerotel Kuala Lumpur

      Guests consistently praise Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 for its impeccable cleanliness, spacious rooms, and prime location, making it an ideal choice for transit travelers. The hotel’s strategic setting near the airport ensures convenience, allowing guests to relax and unwind with ease. The friendly and attentive staff receive high marks for their helpfulness, creating a welcoming atmosphere that enhances the overall experience. Visitors also highlight the hotel’s thoughtful amenities, including comfortable beds and satisfying breakfast options, which contribute to a pleasant and restful stay. Many guests express their intention to return, citing the hotel’s excellent service, clean environment, and great value as key reasons for their satisfaction. Whether for a quick layover or an extended stay, Aerotel Kuala Lumpur proves to be a reliable and highly recommended choice for travelers seeking comfort and convenience.

      Exceptional Comfort and Prime Location at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

      Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 offers an outstanding blend of comfort, convenience, and quality that makes it a top choice for travelers. With an impressive overall rating of 8.8, guests consistently praise the hotel for its well-maintained facilities and exceptional cleanliness, which is reflected in its remarkable 9.2 cleanliness score. The hotel’s strategic location at klia2 ensures easy access to the airport, earning a stellar 9.5 rating for its convenience, making it an ideal stopover for both short layovers and longer stays. Guests also appreciate the attentive and professional staff, who contribute to a welcoming and seamless experience. The value offered by the hotel is highly regarded, with an 8.1 rating that highlights its affordability without compromising on quality. Whether you're arriving late or departing early, Aerotel Kuala Lumpur provides a comfortable, well-equipped environment that caters to the needs of modern travelers, making it a reliable and highly recommended choice near Kuala Lumpur’s airport.

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      Amenities and facilities

      Excellent8.4

      Facilities

      Most talked about facilities

      Languages spoken
      • English
      • Arabic
      • Chinese [Cantonese]
      • Chinese [Mandarin]
      • Indonesian
      • Malay
      • Tamil
      Accessibility
      • On-site accessible restaurants / lounges
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Cleanliness and safety
      • Anti-viral cleaning products
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Hand sanitizer
      • Hotel room service app
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Bar
      • Breakfast [continental]
      • Restaurants
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Contactless check-in/out
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Invoice provided
      • Luggage storage
      • Meeting/banquet facilities
      • Shared lounge/TV area
      • Smoke-free property
      • Smoking area unavailable
      • Xerox/fax in business center
      For the kids
      • Family/child friendly
      • Family room
      Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed unavailable
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Car park [nearby]
      Available in all rooms
      • Air conditioning
      • Free bottled water unavailable
      • Non-smoking
      • Toiletries

      Food and dining

      Breakfast options
      • Continental
      Restaurants on site
      The Green Market Restaurant
      • Cuisine: Asian, Japanese, Korean
      • Menu: Buffet, A-la-carte

      Location

      Level 2M, Gateway@klia2, KLIA 2 Terminal, Sepang / Kuala Lumpur International Airport, Kuala Lumpur, Malaysia, 64000

      Exceptional9.5

      Location

      Airports
      • Kuala Lumpur International Airport (KUL)
        2.4 km 20 min drive
      • Sultan Abdul Aziz Shah Airport (SZB)
        44.9 km
      Public transportation
      • ERL Railway Station - KLIA Terminal 2
        40 m
      • KLIA Express Transit Station KLIA2 Station
        130 m
      Hospital or clinic
      • Pusat Perubatan Pusrawi
        4.3 km 20 min drive
      Convenience store
      • On-site
      Cash withdrawal
      • ATM on-site

      What's nearby

      Popular landmarks
      • KL Bird Park
        44.2 km
      • Chinatown - Kuala Lumpur
        44.3 km
      • Central Market
        44.6 km
      • Jalan Alor
        44.8 km
      • Pavilion Kuala Lumpur
        45.1 km
      • Menara Kuala Lumpur
        45.5 km
      • KLCC - Bukit Bintang Pedestrian Walkway
        45.6 km
      • Aquaria KLCC
        45.6 km
      • KLCC Park
        45.8 km
      • Petronas Twin Towers
        46.1 km
      Nearby landmarks
      • ERL Railway Station - KLIA Terminal 2
        40 m
      • gateway@klia2
        90 m
      • KLIA Express Transit Station KLIA2 Station
        130 m
      • Short Term Car Park 'B'
        2.3 km
      • Kuala Lumpur International Airport
        2.4 km
      • Kuala Lumpur International Airport Station
        2.4 km
      • Tourism Malaysia at Kuala Lumpur Int'l Airport
        2.4 km
      • Nooodles Satellite Building
        2.5 km
      • KLIA Main Terminal
        2.5 km
      • Stesen Bas Bus Station
        2.5 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-18 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 19 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • All rooms do not have windows.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Distance from city center56 km
      • Travel time to airport (minutes)0
      Extras
      • Breakfast charge (unless included in room price)25 MYR
      The property
      • Year property opened2018
      • Number of floors1
      • Number of rooms 95
      • Most recent renovation2019
      • Non-smoking rooms/floorsYes
      • Number of restaurants1
      • Number of bars/lounges1

      Property announcements

      Important Notice For Hotel Guests:
      The property is located within gateway@klia2 (outside airport restricted area) at Kuala Lumpur International Airport Terminal 2.

      Arrival and transit passengers:
      If you are arriving or transiting in Kuala Lumpur, please note that you must be in possession of a valid travel document and clear security to enter Malaysia in order to access the property.

      All rooms do not have windows.

      Reviews of Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 from real guests

      tooltip

      All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

      Provided by verified guests of

      Agoda logo
      8.7

      Excellent

      Recent ratings trend

      10 most recent verified ratings received by the property

      • 9.2
      • 8.8
      • 10
      • 10
      • 10
      • 6.4
      • 10
      • 8.4
      • 10
      • 9.2

      Most recent

      • Location score 9.5 out of 10 and is a high score in Kuala Lumpur
        Location9.5
      • Cleanliness score 9.2 out of 10 and is a high score in Kuala Lumpur
        Cleanliness9.2
      • Service score 8.8 out of 10 and is a high score in Kuala Lumpur
        Service8.8
      • Facilities score 8.4 out of 10 and is a high score in Kuala Lumpur
        Facilities8.4
      • Value for money score 8.2 out of 10 and is a high score in Kuala Lumpur
        Value for money8.2
      High score for Kuala Lumpur

      Rating

      9+ Exceptional (1,728)
      8-9 Excellent (544)
      7-8 Very Good (523)
      6-7 Good (149)
      <6 Below Expectation (213)

      Review summary

      Powered by OpenAI

      This popular hotel offers clean, well-maintained rooms with comfortable beds, perfect for a pleasant stay. Its prime location within KLIA2 airport complex makes it a top choice for travelers who need to catch early flights or stay nearby. The staff is friendly and highly praised for their excellent customer service, ensuring a warm welcome for guests. The rooms are spacious and well-equipped, providing an extra level of comfort for a relaxing stay.

      Few guests mentioned noise issues in some rooms. Contact hotel for quieter rooms to ensure peaceful stay.

      Did you find this review summary helpful?

      Guest Type
      Room Type
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      Show reviews that mention 

      Showing 3,157 verified guest comments
      Changed to review page 1
      1. 9.6
        Exceptional
        Carol from United States
        Solo traveler
        Double Plus Room with 2 Single Beds - Room Only
        Stayed 1 night in September 2025

        “Great for short overnight stays at airport”

        The hotel was very easy to find. It was a pleasant experience and nice room. Only downside was there are no windows, so feels odd, but the room was very comfortable. I enjoyed the restaurant options at the airport. I was coming in from an international flight and needed to fill out the Malasia visa form. I had trouble figuring out the information needed for the hotel address, etc. It took me a while but located a small sign on a post with the details needed if staying at this hotel property. Other than that issue, it was a very nice experience and good price.

        Reviewed December 18, 2025

        Dear Carol Thank you for your kind review. We’re glad you found the hotel easy to locate, comfortable, and good value. We appreciate your feedback about the lack of windows and the difficulty finding our address details for the Malaysia visa form, and we’ll work on improving this for future guests. We hope to welcome you again soon! Warm Regards Tirzzalen Duty Manager - Aerotel KUL

        Responded December 20, 2025
        Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
      2. 8.0
        Excellent
        Kelly from Singapore
        Solo traveler
        Stayed 1 night in September 2025

        “Love the location but not the noise”

        I stayed at Aerotel Kuala Lumpur and found it very convenient – it’s located right in KLIA2, just a 2-minute walk from the departure hall. There are plenty of restaurants and convenience stores nearby, which made it easy to grab a meal or snack. The receptionists were friendly and welcoming, which added to the positive experience. I stayed in a solo room with shared bathrooms. The bathrooms were clean, well-maintained, and stocked with toiletries. My room was cosy and the bed was comfortable, perfect for a short stay between flights. The only downside was the poor soundproofing – I could hear people entering and leaving their rooms whenever the doors opened and closed. Hopefully, the management can address this issue, as improving noise control would really enhance the overall quality of stay.

        Reviewed October 02, 2025

        Dear Kelly, Thank you for sharing your experience at Aerotel Kuala Lumpur. We're glad you found our location convenient and enjoyed the nearby amenities. It's great to hear our team made you feel welcome and that your room and shared bathroom met your expectations. We appreciate your feedback on the soundproofing and will keep it in mind as we work to improve our guest experience. We hope to welcome you back again soon! Warm Regards, Nurul Jalaluddin Front Office Manager Aerotel KUL

        Responded October 03, 2025
        Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
      3. 8.0
        Excellent
        Jamie from Malaysia
        Couple
        Double Plus Room with 2 Single Beds - Max 12 Hours Stay, Room Only
        Stayed 1 night in September 2025

        “Super Comfy and convenient ”

        Super convenient , clean and comfy room . We had a very early flight and we decided to book a room here but it’s only for 12 hours . Our room cost us Rm320 just for 12 hours stay . Room is just nice for us . 2 super single beds . Water heater is hot and pressure is good . Comfortable bed but no window room . The room is not soundproof you can hear people talking and closing the room doors . Very accessible to many restaurants and many shopping . So near to departure hall and we don’t have to get up super early to travel to the airport. But we seriously think that the price is at the high side as this is only 3 stars hotel and charging Rm300 for just 12 hours stay .

        Reviewed September 18, 2025

        Dear Jamie, Thank you for your review and for choosing Aerotel Kuala Lumpur. We're glad you found the room clean, comfy, and conveniently located for your early flight. We appreciate your feedback on pricing and soundproofing, and will take it into consideration as we work to improve. We hope to welcome you again on your next stop at KLIA2. Warm Regards, Nurul Jalaluddin Front Office Manager Aerotel KUL

        Responded September 19, 2025
        Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
      4. 9.6
        Exceptional
        Azizah from Malaysia
        Solo traveler
        Solo Room - 12 Hours
        Stayed 1 night in August 2025

        “Good”

        I stayed at the solo room and honestly loved it. The room is very comfortable (although the room is indeed very small, but it has everything you need and is much better than a capsule hotel) and I managed to get a really good sleep before my flight. Location is excellent too, super convenient since I didn’t have to wake up too early to catch my flight. The only downside is the price, it’s quite expensive. But overall, I think I’ll still book again in the future because of the comfort and convenience.

        Reviewed September 02, 2025

        Dear Azizah, Thank you so much for your thoughtful review! We're so glad to hear you enjoyed the comfort and convenience of the solo room and had a restful sleep before your flight. We truly appreciate your feedback about the pricing and will keep it in mind. Looking forward to welcoming you back in the future! Warm regards, Nurul Jalaluddin Front Office Manager Aerotel KUL

        Responded September 03, 2025
        Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
      5. 8.8
        Excellent
        Fauzan from Brunei Darussalam
        Family with young children
        Family Room - 12 Hours Stay
        Stayed 1 night in December 2025

        “Convenient for transit”

        Stayed there during one night transit, very close to departure terminal. Close to shops. We were a family of 6 (2 small children, 2 tweens) comfortable to bunk in 2 double beds. If you are a family with kids make sure hotel doesn't put you in the quiet zone like how they did for us, we got called by front desk couple of times for complaints we were noisy. We have children under 5 high on sugar confined to a small space, it's almost impossible to keep them quiet all the time. But other than that very convenient spot for transit stay

        Reviewed December 19, 2025

        Dear Fauzan Thank you for sharing your experience. We’re glad to hear that you found our location convenient for a transit stay and that the room setup worked comfortably for your family. We appreciate your feedback regarding the quiet zone placement and apologize for the inconvenience this caused. Your comments are very helpful, and we’ll take them into consideration to better accommodate families with young children in the future. We hope to have the opportunity to welcome you again. Warm Regards Tirzzalen Duty Manager - Aerotel KUL

        Responded December 20, 2025
        Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
      Changed to review page 1

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