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Nagyon jó 7,5
98 értékelés alapján

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Nagyon jó

98 értékelés alapján
  • Szálláshely állapota/Tisztaság 7,9
  • Szolgáltatások 9,2
  • Elhelyezkedés: 5,7
  • Szoba komfortfokozata 7,8
  • Személyzet teljesítménye 8,3
  • Ár/érték arány 8,3
  • Étel/Étkezés 6,6

Pui A.
02 március 2015
Disappointing maintenance standard
Quiet place, front desk staff helpful, speedy check in and check out
As the hotel has been established for some years, there are quite no. of areas that require repair and maintenance. The staff has been overlooked, e.g. we booked 3 rooms and allocated on 2 floors, the lights outside the room on each floor were out of order and left unattended during our 4 days stay.

Kanokkan P.
15 február 2015
Good with kids
The room is clean . The pool is awesome for the young kids. The worst thing is the blanket . It was so thin and I couldnt sleep well. I like the hotel but probably not go back there again because I hate the blanket. Other thinh was nice.

Annabelle D.
23 december 2014
One of the best staycation on Guam
Kids love the pool, the playground, and the child's lifesized cardboard maze in front of the restaurant. Love the quiet & relaxing atmosphere. We love the open space and... bowling!
My family and I are frequent customers. Every time there are issues, the staff are always able to help in a timely manner. We always enjoy our stay at Leopalace. Thank you!

Michael Q.
Amerikai Egyesült Államok
17 december 2014
Over priced
The landscape, the staff!
Staff very friendly, one pillow on hard twin bed. Food terrible, not worth the price!

Curtis M.
Amerikai Egyesült Államok
19 szeptember 2014
Leo Palace as opposed to Tumon Bay Hotels
Fully furnished, attentive staff, easy drive.
It is a large active resort. There is always maintanance and upgrades in progress. I didn't interfere with my stay. Any problems I had were addressed by the Maintenance staff or housekeeping quickly. I understand that the big money maker is Japanese tourists, but I wish there was more information in the room or at the Hotel lobby written in English. The concierge was helpful to traslate what I needed.

Amerikai Egyesült Államok
08 július 2014
1. Location, 2. Covenience, 3. Price
Good experience all around. Great price and even better location. Definately highly recommended. My only recommendation is to add Wifi in all the rooms.

Julie L.
19 február 2014
Spacious, clean and comfortable

Jo Q.
04 december 2013
Not what I expected
Great accommodating staff
I was disappointed they did not have any king beds so the staff offered to combine both twin beds, carpet was thin and worn out, the hotel seemed run down, the bathroom shower floors were filthy. Felt more like a motel...

Annabelle D.
25 július 2013
A perfect place when you want to take it slow
Fun activities for kids (swimming pool, bowling, playground (swing set), kiddie ports, biking, etc), Peace & Quiet surroundings, Spacious Condo Room
I have been going to Leo Palace numerous times for many years. I was always impressed and enjoyed my stay there. Although, for this particular visit, this was my first experience where service was very slow. I had called 3 times over 30 minutes each for 2 trash bags. Staff was apologetic, had thought it was another room, and had actually gave extra trash bags than requested. I guess the hotel is getting older that the toilet had actually clogged up. Staff, though, arrived in a timely matter and had plunged it making it work throughout our stay. Before, there were computers with free internet access inside the lobby of the Leo Mart but they had taken it out. It would be nice if they could bring that feature back. We've had much better experiences in the past but for this reservation, it was not as great. Overall, I'll still be a returning customer hoping that service will be better the next time around.

Mihoko B.
08 július 2013
Nice and quiet away from the city
Clean, fun activities for kids, and spacious guest room
We had a great time swimming in the pools and my kids had so much fun in the kids pool water slides. It was almost like a private pool all day! And we could see the beautiful stars at night, and also able to enjoy bowling in the hotel. I would go there again next time if I had a chance.