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Fantasztikus 8,3
1721 értékelés alapján

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Fantasztikus



1721 értékelés alapján
  • Szálláshely állapota/Tisztaság 8,2
  • Szolgáltatások 7,8
  • Elhelyezkedés: 8,7
  • Szoba komfortfokozata 8,3
  • Személyzet teljesítménye 8,6
  • Ár/érték arány 8,5
  • Étel/Étkezés 7,6
Rendezés ez alapján

Fong W. - Malajzia
Csoportos utazók
2 éjszakát töltött itt, ekkor: 2014. október
fantastic
staff very helpful really make your day I will definitely come back and recommend for friends and family
Room very clean and fantastic
Értékelés dátuma: 30 október 2014

Gladys T. - Fülöp-szigetek
Egyéni utazók
3 éjszakát töltött itt, ekkor: 2014. október
value for money
location, buffet breakfast, customer service
I arrived at 2 am and they were good enough to accommodate me despite the late hour (they are open only up to 11pm. Take note this is not a traditional hotel where they are open 24/7). The building is much like the other hotels in an area: narrow apartment buildings that were re-purposed to become hotels where there are only 2 rooms to a floor. It's a good thing they have an elevator though as i have read some hotels don't have one and you have to go up flights of stairs. The buffet breakfast is good for the price i paid. More traditional Vietnamese food served but they also served thick slabs of bacon so that was so much worth it for me. I paid for the superior room only but got upgraded to the family room which was huge: two beds - a king and a standard, new TV and decent cable channels, good airconditioning, hot water, half tub, and a ref. They also even provide a free computer in the room. I didn't use it though as i had my own tablet. The hotel personnel are really helpful in giving tips on places to go and how to get there, places to eat, what cab company to take and how much to pay. But if you're on a budget, book whatever tours you want elsewhere. There are a lot of agencies in the vicinity. Make sure to get all the terms figured out though. I had a bad experience with my tour. I checked out at the usual time 12nn and had to leave later at 9pm. They were kind enough to let me use a bathroom to freshen up. All in all a good place to stay in the vicinity and for the price.
Értékelés dátuma: 29 október 2014

Luke E. - Egyesült Királyság
Egyéni utazók
2 éjszakát töltött itt, ekkor: 2014. október
Thaison Palace...you can't go wrong
If you want a central location in Ha Nội with excellent customer service and a convenient way to book the rest of your trip then you can't go wrong staying at the Thaison Palace Hotel.
Joe and the crew really know how to make people feel welcome and they can't do enough for you to make your stay a comfortable as possible. For the price, Thaison is absolute value for money with clean rooms and a good breakfast. The location is excellent, situated minutes away from the heart of the old quarter and minutes from the lake with all the amazing sights of Ha Nội easily accessible. On arrivival, Joe and his team made me feel very at home and relaxed. Whenever I needed something they were able to arrange it...from setting up day tours, booking me flights to other parts of Vietnam, train tickets and pick ups, there really nothing that they won't or can't do for you. Absolutely amazing staff who have big smiles on their faces all the time...even when you come home at 3 in the morning twice in a row and you wake them up...sorry about that guys. Luke
Értékelés dátuma: 28 október 2014

Brenda S. - Amerikai Egyesült Államok
Család idősebb gyerekekkel
1 éjszakát töltött itt, ekkor: 2014. október
Over Rated
The Staff, Location, the Staff
The staff are incredibly accommodating. The location is great. The hotel itself is not as clean as pictured. Dirty walls, bathroom tiles yucky. Carpets dirty. The room for breakfast is narrow and very uncomtable with more than five people in it. The food was cold and not very fresh. They arranged a taxi which was obviously a friend to take us to the Airport. He arrived 15 minutes late. He talked and argued on his cell phone the entire time, including texting until we informed him he was going to made us late for our flight. Then he drove like a bat out of hell. My advice book your own taxi...which a million passed in front of the hotel.
Értékelés dátuma: 27 október 2014

alan B. - Thaiföld
Család idősebb gyerekekkel
2 éjszakát töltött itt, ekkor: 2014. október
great hotel great value
value for money , staff rooms
just loved staying , the staff were very helpful and its very clean with a very good breakfast.
Értékelés dátuma: 25 október 2014

alan B. - Thaiföld
Család fiatal gyerekekkel
3 éjszakát töltött itt, ekkor: 2014. október
perfect place to stay
rooms staff very clean
stayed for a week with family and loved it there , very helpful staff , looking forward to going back .
Értékelés dátuma: 25 október 2014

alan B. - Thaiföld
Család idősebb gyerekekkel
2 éjszakát töltött itt, ekkor: 2014. október
fantastic hotel
staff rooms breakfast
we stayed there last year and had a wonderful time , we stayed with our 4 children this time and everybody had a great time , thee staff are very very good with nothing being too much trouble .
Értékelés dátuma: 25 október 2014

Rose M. - Ausztrália
Párban utazók
1 éjszakát töltött itt, ekkor: 2014. október
Felt like home away from home
The staff, the room, the location
I cannot recommend this hotel more! The staff were friendly and treated us like family. Upgraded us just because they could and went far beyond in all their help. Great location in the old district, walking distance to all shops/restaurants/etc but just far enough away to make it a quieter location, out of the busy, noisy streets.
Értékelés dátuma: 24 október 2014

Robert H. - Amerikai Egyesült Államok
Egyéni utazók
4 éjszakát töltött itt, ekkor: 2014. október
Friendly staff. Great location. Excellent breakfas
Friendly staff, great location, buffet breakfast
The staff were very welcoming. I highly recommend this hotel.
Értékelés dátuma: 23 október 2014

roar W. - Norvégia
Párban utazók
2 éjszakát töltött itt, ekkor: 2014. szeptember
Perfect location with good food and excelent staff
The rooms, location and the very friendly and helpful staff.
I stayed there for 3 days with my girlfriend and we had an excellent stay. The rooms are big with a great bed and the staff are very cheer full and helpful. We got a free upgrade upon arrival and anything we needed the staff would provide without questions asked. An excellent breakfast bufet gives you an perfect start of the day. You can do your visa run, just walking distance away, or you can explore beautiful old town for shopping or just walk around and suck in the beautiful relaxed feeling of Hanoi. I highly recomend Thaison hotel as it has good value for money and the staff are very professional and speaks good english. I promise you a good stay in a modern hotel with a professional staff and a great morning buffet breakfast as a start of the day. And thanks to hotel staff for take us to the next location after we check out. I wish all the best for the people working there and I promise any traveller a good stay if the choose to stay here All the best to the staff and anyone choosing this hotel to stay at.
Értékelés dátuma: 22 október 2014