Vissza - hotelinfó

2015
Fantasztikus 8,5
2581 értékelés alapján

Legfrissebb értékelések

Utazótípus szerinti szűrés:
Fantasztikus



2581 értékelés alapján
  • Szálláshely állapota/Tisztaság 8,7
  • Elhelyezkedés: 8,2
  • Szoba komfortfokozata 8,7
  • Személyzet teljesítménye 8,7
  • Ár/érték arány 8,7
  • Étel/Étkezés 7,8

Lynn S. - Amerikai Egyesült Államok
Egyéni utazók
8 éjszakát töltött itt, ekkor: 2014. január
Loud & inflexible staff, avoid if light sleeper
room size, free breakfast, rooftop restaurant
One of the worst stays I've had out of my Agoda experiences. I was originally drawn by the high review score here. Stayed 8 nights during the Lunar New Year, I was initially quite pleased when I walked into my room, a spacious room with a nice shower area (later found it leaked for an hour after use). Unfortunately, it was all downhill from there. First, we looked into booking a trip to Halong Bay via the hotel concierge, and were upsold a two day one night tour for USD 165. Having done our homework and knowing that the standard price was around USD 50, we didn't accept this offer, despite the concierge assuring us this was a good price. Secondly, the room I had the misfortune of staying in was absurdly noisy at all hours of the day. The room was on the 7th floor, right below the rooftop restaurant. At night, hotel guests would often talk loudly, and a lack of any noise insulation made sleeping a nightmare for light sleepers. If that wasn't enough, every morning at about 5AM, a deafening train goes by, blaring so loudly it would wake up the dead. In case you wanted to try and salvage your night's sleep, in the morning, your fellow guests and hotel staff will frequently be chattering in Vietnamese outside your door, should you have the misfortune of having a room near the elevator. Between housekeeping and the lunch crowd for the rooftop restaurant, the next few hours were also noisy. For those seeking the sweet release and escape of sleep, the afternoon is your time. You may trade the best hours of the sightseeing day, but after a few days at this hotel, you'll need it. Hotel staff said it was impossible to switch rooms and to ask again later, and when I asked for earplugs they called up a number and responded "they are not answering," before shrugging. Not sure if it was just the B team working during the national holiday, or if the staff is usually like this. The wifi and breakfast is free though, so it's got that going for it. Won't be staying here again
Értékelés dátuma: 18 február 2014

Joe H. - Kanada
Párban utazók
4 éjszakát töltött itt, ekkor: 2014. február
Helpful for organizing tours and directions.
Breakfast,close to things we wanted to do. Friendly and helpful staff
Comfortable and lots of staff to help you out. Meals were good with lots if variety.
Értékelés dátuma: 17 február 2014

Rhyssa S. - Fülöp-szigetek
Csoportos utazók
3 éjszakát töltött itt, ekkor: 2014. február
fun and crazy
affordable, near places to see, near shopping places
This hotel was great! It was crazy during our stay here (Feb. 8-11, 2014). We didn't research about the weather here so we only brought summer clothes since we would also be going to Cambodia, Bangkok, and Phuket.
Értékelés dátuma: 17 február 2014

Thiem L. - Malajzia
Párban utazók
2 éjszakát töltött itt, ekkor: 2014. február
High Quality, Affordable. Convenienet
Good customer service! Clean and nice room
This hotel never disappointed us! We really enjoy our stay here. Affordable price with high quality service!
Értékelés dátuma: 16 február 2014

Thiem L. - Malajzia
Párban utazók
1 éjszakát töltött itt, ekkor: 2014. február
High Quality, Affordable. Convenienet
Good customer service! Clean and nice room
We arrived at Hanoi early in the morning, super tired and hungry! The hospitality provided by this hotel once we step in was excellent! Greet and give us our welcome drinks after they have confirmed that we are the guest here. They even explained to us in details about the surrounding of the Old Quarter and what to do and see around. Highly recommended to others!
Értékelés dátuma: 16 február 2014

James K. - Egyesült Királyság
Egyéni utazók
4 éjszakát töltött itt, ekkor: 2014. február
Good overall. great location
Bedroom, location, staff
This was a reasonable quality hotel. In the heart of the old town so all attractions accessible. Room good, interesting design with toilet, shower which worked. Breakfast fine. Staff helpful. The only real down side was the noise from the external air con units and water over flow tank.
Értékelés dátuma: 16 február 2014

Lawrence T. - Amerikai Egyesült Államok
Egyéni utazók
1 éjszakát töltött itt, ekkor: 2014. február
Good price. Great staff
Price, clean, modern room, helpful staff
Értékelés dátuma: 15 február 2014

Laura V. - Egyesült Királyság
Csoportos utazók
2 éjszakát töltött itt, ekkor: 2014. február
Lovely Hotel in the Real Hanoi
the bathroom, the room service and the balcony view of activity of an town hanoi street
My friend and I had a lovely short stay at the rising dragon palace. Everything was to a good standard and when a mistake was made in their spa, probably just due to a little bit of an English language barrier, they finally rectified it appropriately, leaving us satisfied. The hotel itself is lovely, not authentic but fairly luxurious in comparison to the other Vietnamese buildings surrounding it and is a welcomed arrival after walking the streets of the old town.
Értékelés dátuma: 15 február 2014

Zacary F. - Ausztrália
Egyéni utazók
1 éjszakát töltött itt, ekkor: 2014. február
Great stay 9/10
Great breakfast, fast wifi, great location for restaurants and cafes
Stay was great had very fast wifi, breakfast was delicious, the staff spoke fluent enough english, people of hanoi were friendly sleeping was acceptable as it was away from the main roads however the hotel could improve on strengthening glass windows in the rooms that have them as i could here the people next door snoring but wasn't a big deal. Overall i would stay here again but ask for a room with no windows
Értékelés dátuma: 14 február 2014

Peter B. - Egyesült Királyság
Párban utazók
1 éjszakát töltött itt, ekkor: 2014. február
Staff friendly and spoke English
Great Breakfast clean warm rooms the staff helped to plan what we wanted to see.
We stayed at the Rising Dragon then went away for a night so they stored our luggage. Nothing was too much for the staff to help you with.
Értékelés dátuma: 14 február 2014