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Vissza - hotelinfó

2015
Fantasztikus 8,5
2581 értékelés alapján

Legfrissebb értékelések

Utazótípus szerinti szűrés:
Fantasztikus



2581 értékelés alapján
  • Szálláshely állapota/Tisztaság 8,7
  • Elhelyezkedés: 8,2
  • Szoba komfortfokozata 8,7
  • Személyzet teljesítménye 8,7
  • Ár/érték arány 8,7
  • Étel/Étkezés 7,8
Ellenőrzött értékelések

Patricia T.
Írország
07 május 2014
Very good service catering for all our needs.
The staff we're exceptionally helpful and friendly. They even organised birthday treats for me on my birthday. The wifi is good, the food is excellent , I highly recommend it.
Wonderful, our needs we're catered for really well and the staff are lovely.

Tsvetelina S.
Bulgária
07 május 2014
Super
Personal, Zimmer, Lage

Shu C.
Szingapúr
05 május 2014
Overall was good
breakfast, attentive staffs, clean rooms
Good

Joana Z.
Kína
04 május 2014
Good staff, value for money
food, good staff, location
the resteraunt on the roof top is excellent. the room is small but clean. staff is helpful.

Joana Z.
Kína
04 május 2014
good staff, value for money
food, good staff, location
the resteraunt on the roof top is excellent. the room is small but clean. staff is helpful.

gerard M.
Ausztrália
03 május 2014
change the rating to a two star
None
uneventful

Andrew N.
Ausztrália
02 május 2014
Nice staff, clean rooms
Helpful staff, clean if understated roooms & good wifi
The hotel was a nice place to come back to after a day out, the bed was comfortable and climate control worked well. The hotel appears to be built across 2 buildings which meant a trip in one lift from the lobby to the third floor where we had to exit and walk to another lift to reach our room on the 7th floor. Something to be wary of if mobility is an issue. We requested joining rooms but were given rooms on different floors, again not ideal if children are involved. The staff were helpful with planning and arranging tours and the basement restaurant was good for breakfast and dinner with a wide variety of food on offer

Mansukh P.
Új-Zéland
01 május 2014
The staff were fantastic, very helpful.
Staff,location, tidy.
I praise the staff for there exceptional customer service. They go out of there way to be helpful and also allowed me to store my luggage for the day a few days after I had checked out and returned to Hanoi just for the day ( i.e.I was flying out later that day). They even kept my laptop safe.

Yuki H.
Indonézia
01 május 2014
enjoyable stay
spacious room, superb food, big bathroom
Fantastic stay , with yummy salad!

Jennifer L.
Ausztrália
30 április 2014
Nice clean and comfortable hotel
comfortable clean cosy
The only thing that let it down was when we arrived they told us they didn't have room for us and were moving us to their sister hotel which I wasn't pleased with. When I complained they "magically" found an available room. The rest of the stay was lovely. Room was big and bed was very comfy and the breakfast was nice. I would recommend this hotel just stand your ground. Apparently a lot of hotels in Hanoi try the same thing.