Vissza - hotelinfó

Fantasztikus 8,1
752 értékelés alapján

Legfrissebb értékelések

Utazótípus szerinti szűrés:
Fantasztikus



752 értékelés alapján
  • Szálláshely állapota/Tisztaság 8,2
  • Szolgáltatások 7,1
  • Elhelyezkedés: 8,0
  • Szoba komfortfokozata 8,2
  • Személyzet teljesítménye 8,4
  • Ár/érték arány 8,4
  • Étel/Étkezés 7,2

Hung N. - Vietnam
Csoportos utazók
1 éjszakát töltött itt, ekkor: 2015. február
Good hotel
Friendly staff, good location, clean
These staffs are friendly & support. Room is also clean & comfortable. More than my expectation for this range of price. Good to try!
Értékelés dátuma: 03 március 2015

Brey C. - Amerikai Egyesült Államok
Párban utazók
2 éjszakát töltött itt, ekkor: 2013. június
Pleasant
location, style, comfortability
a nice pleasant stay at a reasonable rate.
Értékelés dátuma: 09 február 2015

Suhyun C. - Amerikai Egyesült Államok
Csoportos utazók
1 éjszakát töltött itt, ekkor: 2015. január
poor bed condition, couldnt sleep well,
cheap
Értékelés dátuma: 26 január 2015

Taryn I. - Ausztrália
Párban utazók
2 éjszakát töltött itt, ekkor: 2015. január
A nice little place to stay
Location - in a safe area, Breakfast - yummy & fast service, Staff - happy to answer any questions/provide guidance
Nice and relaxing
Értékelés dátuma: 07 január 2015

Dang T. - Vietnam
Párban utazók
1 éjszakát töltött itt, ekkor: 2014. december
Good location
Location, clean, friendly
We spent only 1 night at the hotel. I think it's very good for couples or even a single travel to stay here. The hotel reaches very good location and easy to walk to any other old street in Ho Guom. Stuff very friendly also.
Értékelés dátuma: 01 január 2015

Senthil B. - India
Párban utazók
2 éjszakát töltött itt, ekkor: 2014. december
Average hotel, okay for 1 night stay.
No hair dryer. Small room. But clean room
First of all the hotel seems new. So I like the cleanliness. However the basic room in 2nd floor is really uncomfortable. Becz the room seems smaller. No hair dryer. Water heater is bit slow. Room locking required special skills. Hotel might be good. Better try Deluxe rooms (Addl dollars).
Értékelés dátuma: 21 december 2014

Kieran M. - Írország
Párban utazók
1 éjszakát töltött itt, ekkor: 2014. december
Short stay
Comfort, clean, location
Good stay, nice clean rooms. A bit small though. Goid serves. Booked a private car to the airport through the hotel but it turned up nearly 45 minutes late. We nearly missed or flight because of that and it turned out not to be a private car but a regular taxi, so we are unsure as to whether we got ripped off or not.
Értékelés dátuma: 20 december 2014

Manesh B. - India
Párban utazók
1 éjszakát töltött itt, ekkor: 2014. december
Excellent Stay!
Staff Performance, Hotel Condition/Cleanliness, Location
It was very great experience to stay in Hanoi Serenity Hotel 2. It is great hotel with very good cost. Very friendly staff and location is very easy accessible from Hanoi Central Market.
Értékelés dátuma: 18 december 2014

Sir S. - Fülöp-szigetek
Egyéni utazók
1 éjszakát töltött itt, ekkor: 2014. november
good location, annoying hard selling
location
we were given free room upgrade to family suite. beds were hard. old toilet. once you arrive at the hotel, dont make the same mistake like we did. they will ask you if you have booked halong bay tour just inform them that you have made reservations, they will try to hard sell their tours to you and will keep you waiting in the lobby listening to their annoying hard sales talk!! took us 30-45 mins before we were able settle in our room, and this is when (out of frustration) we just agreed to book their damn tour. if in any case you find yourself in this situation, avoid booking their budget halong tour, their tour operator/partner was just awful.
Értékelés dátuma: 01 december 2014

Chris F. - Egyesült Királyság
Egyéni utazók
1 éjszakát töltött itt, ekkor: 2014. november
Hanoi Serenity Hotel 2
the staff were friendly
Booked 4 nights in the serenity 2, which was actually very pleasant (see first review). We asked reception about the public bus service to Halong Bay, but we were pushed into taking their tour bus. We pre-booked an additional night stay for our return from Halong Bay, before flying the next day. When we returned to Hanoi after Halong Bay, the bus didn't drop us back where it picked us up. I can only imagine the driver got fed up with drop offs and since we were last on the bus, were asked to walk 5 minutes to our hotel, after a long journey and heavy backpacks. We then went to check in but were told the water was 'broken' in our room. so we were taken to a cab to an alternative hotel in their chain.
Értékelés dátuma: 30 november 2014