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164 értékelés alapján
  • Szálláshely állapota/Tisztaság 6,9
  • Szolgáltatások 6,7
  • Elhelyezkedés: 8,1
  • Szoba komfortfokozata 6,7
  • Személyzet teljesítménye 7,1
  • Ár/érték arány 7,3
  • Étel/Étkezés 6,2

yu O. - Japán
Csoportos utazók
1 éjszakát töltött itt, ekkor: 2012. augusztus
great staff , great tour , great value ...
friendly staff ( give smiles service ) , great value ...
we stayed at Splendid Star for 2 nights.There are not enough words to describe how great the splendid star Hotel is william, ruby , and the rest of the staff can not do enough for you. They genuinely care about making your stay the best ever. From the moment we arrived, to the moment we left they were so accommodating. They recommended restaurants which were always right on, they booked our city tour, Halong Bay trip,sapa trip booked our flights to Danang and Ho Chi Minh, arranged hotels in Hoi An, Hue and Ho Chi Minh city, along with drivers and hotel pick-up, then followed up with a phone call to us in Hue to make sure everything was OK. These are awesome people and very genuine. As for the hotel itself, it is in a great location in the Old Quarter. Everything is within easy walking distance - shopping, restaurants, etc. The rooms are beautifully decorated. We stayed in a deluxe room for the first 3 nights and then moved to a suite after our Halong Bay trip which was larger, both were good choices. Free computer in the room is also a nice plus that you don't get anywhere else. Do not hesitate to book your stay at the splendid star Hotel. They will make it one of your most memorable stays ever. We hated to leave, it felt like we were leaving old friends behind.
Értékelés dátuma: 10 szeptember 2012

Bernard Y. - Malajzia
Párban utazók
2 éjszakát töltött itt, ekkor: 2012. augusztus
Value for Money
Beautiful Clean Room near to tourist spots and famous Lake
Staff was friendly although they do not speak English well. Helpful at times.
Értékelés dátuma: 04 szeptember 2012

Bernard Y. - Malajzia
Párban utazók
2 éjszakát töltött itt, ekkor: 2012. augusztus
good n clean room
staff were helpful
near to some eating place. not far away from the lake which is a popular place . there were some eating place near the lake as well. nothing much at the night market. sight seeing - halomg bay & city tour is good. perfume pagoda sight seeing is not for elderly people.
Értékelés dátuma: 29 augusztus 2012

LINDYA W. - Indonézia
Egyéni utazók
1 éjszakát töltött itt, ekkor: 2012. augusztus
small hotel but quite okay
Small hotel but have an elevator is the best thing. easier to reach top floor without loosing breath.
some of staff was very kind, but some were not smile at all. but that is common what you get is what you have paid.
Értékelés dátuma: 21 augusztus 2012

william J. - Ausztrália
Egyéni utazók
1 éjszakát töltött itt, ekkor: 2012. augusztus
Excellent Value, Location, tour & Customer Service
very great !
Splendid Star classic hotel provided excellent accommodation throughout my visit to Hanoi / Halong Bay / Sapa. wjlljam and his staff were extremely helpful and friendly. His recommendations were strong for Halong Bay tours, full arrangements for Sapa (including train, hotel, and trekking tours), as well as local dining. He let me check in earlier than standard time and use showers in between tours, which made the overall stay much easier and comfortable. Free wifi in rooms, free breakfast, clean bathrooms, and comfortable rooms - especially for price paid relative to hotels in Hoan Kiem area. Enjoyed my stay, and would come back next time. Thank you all staffs at splendid star classic hotel .
Értékelés dátuma: 07 augusztus 2012

Beau L. - Ausztrália
Egyéni utazók
2 éjszakát töltött itt, ekkor: 2012. július
Good location
Good location
There are many better places to stay in Hanoi for a similar price. The staff here make you seem like an inconvenience when you interrupt them playing games on their phones and only the female staff member seemed to not mind doing her job. Keep looking in my opinion! The room doors have glass panels so that you can see what people are doing inside their rooms which was a bit unusual..
Értékelés dátuma: 01 augusztus 2012

lindsay W. - Amerikai Egyesült Államok
Egyéni utazók
2 éjszakát töltött itt, ekkor: 2012. május
Splendid Star Classic Hotel
welcome drink upon arrival
staff was friendly. There is an elevator. Reasonable price.
Értékelés dátuma: 31 május 2012

Linzi O. - Amerikai Egyesült Államok
Csoportos utazók
2 éjszakát töltött itt, ekkor: 2012. április
Friendly staff. Great hotel for the price
Clean, cheap, perfect area
this hotel is right by the cathedral, and a 5 min walk to the lake. it is near everything in hanoi. the staff are friendly, but it would be nice if they spoke more english. there are computers in all the rooms- the first room we were in the computer worked great, but the wifi was crap. the second room we were in the computer has a virus but the wifi works great. the hotel also books tours if you want to go, but its cheaper to go elsewhere. same with laundry!
Értékelés dátuma: 11 április 2012

Matthew B. - Egyesült Királyság
Egyéni utazók
2 éjszakát töltött itt, ekkor: 2012. április
OK for the price
Location, facilities, price
for a night worth the money. everything you need in the room and a good central but quiet location.
Értékelés dátuma: 08 április 2012

Mark C. - Ausztrália
Egyéni utazók
3 éjszakát töltött itt, ekkor: 2012. február
Excellent location, clean and comfortable
located in the old quarter near the lake; comfortable beds; breakfast included
this is a comfortable mini-hotel located in a charming area near the cathedral. the rooms are small, but clean, safe and comfortable. not all rooms have windows. a choice of western and asian breakfasts was available. my only complaint is that the door of the shower cubicle was not fitted properly and it scraped along the floor as you opened and closed it. overall this hotel is good value for money.
Értékelés dátuma: 21 február 2012