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762 értékelés alapján
  • Szálláshely állapota/Tisztaság 8,0
  • Szolgáltatások 8,0
  • Elhelyezkedés: 8,6
  • Szoba komfortfokozata 8,1
  • Személyzet teljesítménye 8,2
  • Ár/érték arány 8,1
  • Étel/Étkezés 6,8

5,7 CLINTON M.
Australia
15 május 2013
Average accomadation. Cheaper can be better!
Location, View from Presidential room
To be completely I was expecting alot more for what i paid. Service was very average at the door. The room felt like an add on at the top of the building.

9 Mauricio V.
Chile
08 május 2013
COMFORTABLE
NICE STAFF, NICE ROOM AND GREAT LOCATION

8 Aaron C.
Australia
01 május 2013
great hotel for business or sightseeing
Great location with retsurants and and Hoan Kien lake only 5 minutes away. Clean and comfrotable rooms and the staff wree every helpful

7,3 Claire C.
France
27 április 2013
very well located in the center of old Hanoi
location, helpful staff, nice breakfast
also the room wasn't really comfortable for four people contrary to the room description, the staff was nice and the hotel is very well located in busy Hanoi

7 CHWEE T.
Singapore
28 április 2013
Central located hotel
central located in the city,large room and clost to many restuarants

8 benjamin S.
Australia
27 április 2013
good clean hotel and friendly staff
price, bathroom and staff help

8,3 Charles B.
Australia
30 április 2013
Great place on the edge of the old quarter.
Location, clean and new
Generally Gia Bao was a great place to stay in Hanoi as it was clean, new and centrally located yet quiet in our room. Points off only for a poor quality bath that had a crack in it.

5,7 Crystal S.
United States of America
25 április 2013
would not let us cancel our rooms
location, staff,
Upon arriving at the Gia Bao Grand hotel, we were told our rooms had electrical problems and they have to move us to their sister hotel down the street. We agreed and went over to GiaBao Palace hotel both of our rooms smelled like cigarette, the room was dark (window facing another hotel wall), rooms on floors 6 and 7 had to use the stairs because elevator only goes up to the 5th floor, and there was a bug in the bathroom. We informed the front desk we would like to cancel our reservation since they cannot provide us with the rooms we booked. They did not want to refund us and after much back and forth they agreed to move us back to GiaBao Grand hotel (saying they’ll move another guest over to GiaBao Palace). GiaBao Grand Hotel was decent. One room AC turned on and off by itself. We called twice hoping they can fix it, but they said they can’t find anyone on Sunday instead they brought us a fan. The AC turned off in the middle of the night and in humid Vietnam during hot and dry season was unbearable. We had to turn on the fan which was loud. The royal deluxe double room are two twin beds put together, and the beds are really hard. There is minimum wifi signal in the room, unless you open the door (router mounted above elevator door). And breakfast leaves much to be desired, not very many choices, the bread was stale, but you can order eggs. Most of the staff were nice, probably just needs better management. Overall you can probably find a better hotel for the same price on the same street.

7,3 Nguyen D.
Vietnam
14 május 2013
Good location
Location, Clean and Nothing

8,3 michael P.
Australia
25 április 2013
ENJOYED OUR STAY AT HOTEL
ROOM SIZE, POSITION TO LAKE AND SHOPPING, CLEAN.
OUR STAY WAS GOOD AND THE STAFF WERE HELPFUL. THE HOTEL WAS CLEAN AND WITHIN EASY WALKING DISTANCE TO LAKE AND THE STREETS OF THE OLD QUARTER.