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Fantasztikus
8,4
708 értékelés alapján
Szálláshely állapota/Tisztaság
8,7
Szolgáltatások
8,6
Elhelyezkedés:
8,0
Szoba komfortfokozata
8,8
Személyzet teljesítménye
8,8
Ár/érték arány
8,2
Étel/Étkezés
7,9

8 Steven H.
United Kingdom
07 április 2016
Family with 2 Babies
Angsana is a beautiful resort in Laguna Phuket. Ideal for couples wanting a relaxing break. We travelled with 2 young children (19months and 9 months). Our room was slightly disappointing as it looked like one of the older rooms on the resort. It was located about 10min walk from the pool and kids club and even further to the beach. This was an effort each day with 2 small children. The room was decorated with dark wooden/glass/marble furniture which caused several problems for young children. We had to move the glass top from the table and move one of the chairs due to its sharp edges. However this did not stop my son from cutting his chin on it when he slipped. The kids club had two climbing frames and an indoor soft play. Our children loved these but again they were a bit dated with some equipment broken and gaps in the rubber protective mats which lead to several falls. These need to be replaced. the staff at the kids club were helpful and engaged with the children in their care. The resort is clean, several swimming pools, plenty of sunbeds, direct access to beach, several restaurants and beach club. The resort was older looking than the photos suggest. There are a lot of stairs around the reception area which were not accessible with a stroller or pram. If staying at Angsana look closely at the resort map and choose a room close to the amenities. The quality of the food in the restaurants was excellent although the pool side bar was variable, as was the service there. Service in all other restaurants was excellent. If staying there note that kids eat free when an adult is ordering from the main menu, this is not advertised onsite. There wasn't a great deal of information provided on deals/offers/events happening in and around the hotel. Shuttle buses run throughout the resort connecting to other hotels and facilities. Shuttle boats connect within the Angsana resort which help to get around although the timings of these was indifferent as we waited 50min on one

10 Anna S.
Russia
16 május 2016
Amazing place, fantastic service
We were traveling on our honeymoon to Angsana, we stayed 9 nights. The hotel staff was so kind that they upgraded us to a private duplex loft, and decorated room in a honeymoon theme. They give you these little surprises all the time everywhere, and the staff was just so attentive that it made the whole trip unforgettable. Thanks to miss Yana who was especially nice to us, gave great recommendations for spas and dining and helped my husband to arrange a romantic dinner on the beach!

7,6 YUEN W.
Hong Kong
02 április 2016
Nice environment
Beautiful beach for relaxing. 30 minutes by car to shopping centre.

9,6 Abegail P.
Philippines
18 március 2016
VERY NEAT AND GREAT FACILITIES
Worth coming back. Staff are very friendly and accommodating. Rooms are clean and very organized. Huge and clear water pools.

9,2 PANKAJ J.
India
18 március 2016
holidays
No

8,7 Richard M.
United Kingdom
03 március 2016
Stunning hotel,great staff,far too expensive
The hotel and grounds are beautiful. Swimming pools are fantastic.Staff are superb.
We love this hotel and it really is very special. However,the cost of food and drink is rediculous and at night the hotel is a ghost town as nearly everyone goes out to eat. I thoroughly recommend that the hotel change to an all inclusive resort and I believe it would be very beneficial.

7,7 Carlos L.
Portugal
13 február 2016
nice location and excellent beach
beach, location and friendly staff
Was a good stay, food needs to improve overall, friendly staff but a bit slow

7,3 Seung L.
South Korea
07 február 2016
Good & Bad
1. Pool 2. Close to beach 3. Room size
First night we arrived 3am as our flight arrived 1:30am. Check in staff was very rude. But things improved the next day. Breakfast is good. But too many guests @ breakfast. Angsana can think about breaking up hotel guests with their villa guests @ different breakfast locations.

9,6 Daxa T.
United Kingdom
29 január 2016
Amazing
Would be nice if more choice for breakfast ,lunch and dinner for English or Indian food or even Thai currys

9,3 Tracy S.
United States of America
27 december 2015
Great hotel
Amazing swimming pool, lovely large room, great Kids club
What a fabulous hotel! We loved our stay--our group ranged in age from age 2 to 67. I complained about some misinformation I received in the beginning (FYI, you need to hire a babysitter if you want your kids under 4 to use the kids club with parents accompanying them)--and the hotel immediately responded to my concerns by finding a babysitter at the last minute on Christmas Eve AND covering a portion of the price. The restaurants were not great. Actually, we really loved the food at the poolside bar--it was fantastic for a casual meal! But the nicer places (Italian and Thai restaurants) were actually not very good considering the prices. By the end of our stay, we just opted to eat at the casual beach club or the poolside restaurant and were all very happy with our meals at those places. We took great yoga classes and water aerobics, which were all free. The Kids Club offered a ton of activities for the kids. We let them stay there for a few hours a day and felt guilty because it was a family vacation--but the kids begged to stay longer at the kids club! They loved it. We would definitely come to this hotel again. We've stayed elsewhere in Phuket and were really pleased with our stay at Angsana Laguna!