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Nagyon jó 7,3
1679 értékelés alapján

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Nagyon jó

1679 értékelés alapján
  • Szálláshely állapota/Tisztaság 7,4
  • Szolgáltatások 5,7
  • Elhelyezkedés: 7,7
  • Szoba komfortfokozata 7,5
  • Személyzet teljesítménye 7,3
  • Ár/érték arány 7,5
  • Étel/Étkezés 6,5

Majhie G.
04 június 2016
Definitely Not Going Back
Based on reviewer's and their photos online, I thought it was a nice place. Until I saw their elevator, the room, everything looks aged. Aircon doesn't work well, that's why it feels so hot. Blower is broken. Rugs/towels are gray (which means they don't wash it well or replace it. Eww!). Housekeeping don't answer calls. I want to check out right away in the middle of the night but I can't since I have an early flight tomorrow. I'm definitely not going back here!

Sam F.
Egyesült Királyság
04 június 2016
Rude staff who prefer to lie to the customer in order to conceal their ineptitude
1.5hrs for the concierge to order a taxi in the early afternoon!? Refusing a family of 3 adults and 3 young children to sit together at the same table for breakfast!? Paying for 3 buffet breakfast for 3 children when the website says CHILDREN BELOW 12 stay for free!? Being told that your shuttle bus service is ready and waiting for you only to find it has been secured for another guest and the shuttle bus meant for you has not even been ordered!? Staff who smile snigger condescendingly as you request assistance!? Staff who promise to refund for poor service and then refuse to action the refund!? Staff who flatly refuse requests?! If the above sounds appealing to you - then this is the perfect hotel for you!

Kristopher S.
27 május 2016
Good Service & Very Good Staff
We had a very good experience staying here. The staff were very accomodating.

Frederick F.
27 május 2016
My bday Staycation
Bed was superb, Clean Bathrooms, Housekeeping can be improved on their promptness

Roschelle R.
23 május 2016
Good Staycation location with friends
The pool is clean, Rooms are bit small but ok , the beds are clean and soft, the only downfall is the slow elevators

Mariedee F.
16 május 2016
Almost there.
How do i start. Hmmm.. i'll just list down all my observations and concerns. Here it goes... 1. The 2 elevator is slow. The other one had a problem with closing it's door. You need to wait for 5 minutes for it close everytime it opens. 2. There is no elevator from basement 2 of parking. We need to use the stairs. 3. As for the 2 bedroom deluxe loft-type room (Room 2611) - The aircon in the master bedroom is dripping - The toiletries is a bit disappointing that i do not want to bring it home - It's not soundproof. You have to keep it down if you don't want anybody in the hallway to know every conversation inside the room - The wardrobe in the bedrooms are creaky. - The television in the master bedroom only has one good channel. 4. The buffet breakfast. Taste okay. But too limited. 5. The pool is perfect for children (at 3.5 feet). But it's hard to really do laps for adults. 6. Looks like they have already started renovating but there are still signs of age (like the faucet in the kitchen sink). 7. strong water pressure. loving the shower and the bathtub. The redeeming factor of this hotel are its people. Great quality service with a smile and a heart. From the parking attendants to the housekeeping people. The first time that i get to experience that somebody is guiding us on our allotted parking slot at basement 2. The guest services people are always handy and ready to be of service. Strict with their rules but very gracious with acceptable requests. They immediately accepts their mistakes and immediately act on resolving it at their expense and not the guest's. If they fix the elevator and improve the buffet breakfast without exorbitant increase in rate, i might consider staying here again.

Maria C.
16 május 2016
Perfect for party/night out
Not strict when it comes to party. 😊

Andamo G.
09 május 2016
can be more comfy
Very clean room and nice toiletries! Comfortable bed! However, 2 out of three elevators are not functioning on my first day (at least one became functional on my second day). The split -type aircon did not make room cold enough for comfort...

Alvin G.
06 május 2016
Location is conveniently situated near the Mandaluyong CBD
Nothing spectacular. Very basic hotel.

Joanna R.
02 május 2016
Value for money!
It was my parent's first time to experience staycation around the metro and they really enjoyed our stay here. I always booked our staycations at Lancaster and the staffs were all nice and accommodating and friendly. Would recommend this to my other friends. Two thumbs up!